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In caso di problemi, inviare una segnalazione di seguito.
TD Ameritrade è un broker che offre una piattaforma di trading elettronica per lo scambio di attività finanziarie tra cui azioni ordinarie, azioni privilegiate, contratti a termine, fondi negoziati in borsa, opzioni, criptovaluta, fondi comuni di investimento e investimenti a reddito fisso.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su TD Ameritrade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su TD Ameritrade. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di TD Ameritrade tramite il nostro sito Web.
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Login (57%)
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Website (29%)
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Piattaforma di trading (14%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Login | ||
| Login | ||
| Website | ||
| Website | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di TD Ameritrade
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Lexicos
(@lexicos) segnalati
@tdameritrade why does it take 2 hours on hold to get help with my login? This will use all my minutes
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Triperation
(@triperation) segnalati
@chaydaw @TDAmeritrade @The_Real_Matt_R I feel ya. I hope they fix this crap
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DeLa2
(@la2_de) segnalati
@TDAmeritrade mi account balance is miscalculated regarding my Gains/losses today, called Customer service and was on hold for way too long. When is this gonna get fixed?
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Marcelo
(@rok011) segnalati
@TDAmeritrade My account show negative balance and that is incorrect.I hope you fix this ASAP
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Chase D.
(@chaydaw) segnalati
@triperation @TDAmeritrade @The_Real_Matt_R I mean this is beyond ridiculous. Can’t get anyone in customer service. Can’t trade. Unbelievable.
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days2go
(@days2go04) segnalati
@TDAmeritrade - This firm used to be amazing and now they are an absolute joke!!! 3hr wait time yesterday morning to speak with TRADING (of all departments). 1:30 at night and 1.5hr wait. Worst customer service of maybe every company in the industry.
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DOLYSMOKE
(@dolysmoke) segnalati
@cadecunninghamc @notoriousalerts @TDAmeritrade did they fix your balance?
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Triperation
(@triperation) segnalati
@chaydaw @TDAmeritrade @The_Real_Matt_R I know! Worst thing is this giant negative balance in buying power
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Keyshaun
(@Keydiddy10) segnalati
@TDAmeritrade I have not been able to log into my account now for days I keep trying to call but the whole times are about 2 hours and there are no out of there with you and get a call back. WTF!
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Ya boy Hannibal
(@DrLecterTrades) segnalati
Earlier today I called @TDAmeritrade about opening a new account question. I was told by a representative to Google it. Then he laughed. Great customer service.
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1M 🧲 #Prosperity
(@lyemcfly) segnalati
@jagaustin @TDAmeritrade Bruh wtf lol
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Brad Whittington
(@umetsubocho) segnalati
@TDAmeritrade @CharlesSchwab when do you guys fix my margin info? And my buying power? I missed on on stuff all day long due to your system issues.
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The Rev
(@TheRevDC84) segnalati
Question // Does @Fidelity charge anything for OTC trades? It looks like they don’t but want to be sure before I pull all my @TDAmeritrade accounts. Way too many issues and way too often.
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Wcclubchamp
(@wcclubchamp) segnalati
@TDAmeritrade “Partially incorrect.” I am glad mine was fixed, but to say people’s accounts that dropped $25-300k is “partially” an understatement. Tell the IT team to get their **** together this is the 2nd time in a few weeks that this issue has occurred
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**** Life
(@SpacLife) segnalati
.@TDAmeritrade your balances and dashboard sucks. Wrong everyday. Mixes up cash +/- as gains. Wtf?
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Jason G
(@TranceEnd47) segnalati
@triperation @TDAmeritrade Market activity and power outages in parts of the country continue to impact hold times for chat and phone calls. If we were unable to help you today and you still need assistance, we have 24 hour phone support available at 800-669-3900. Thank you for your patience and understan
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Aditya Marathe
(@aditto) segnalati
The only thing between me and my tax returns right now is stupid @RobinhoodApp tax document. They promised Feb 16! Why can't I just have it already? Maybe time to permanently stop using the app and only stick with @TDAmeritrade
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cookstock
(@cookstock2) segnalati
@TDAmeritrade TWO HOUR Wait for customer service! Your entire company should now their heads in shame! This is other people’s money. I am taking my cash to another broker ASAP. Garbage!
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Jason G
(@TranceEnd47) segnalati
@TDAmeritrade “We are aware that there was an issue with processing option exercise/assignment on Friday, February 12th which caused positions and balances to be affected on certain accounts. Please know we are working to resolve this as soon as possible.” .....good luck all.
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Nehal Panchamia
(@nehalpanchamia) segnalati
@TDAmeritrade - Worst New Account Management Team. I have been waiting for my account to open for over a month now. Opened @WebullGlobal account under 10 mins and started trading in 1 business day.
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Justin
(@jbaker817) segnalati
@TDAmeritrade @The_Real_Matt_R Same issue here as well. Over 2hr wait time on phone and chat agent over 6hrs no response
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TasteeFoam
(@FoamTastee) segnalati
@TDAmeritrade sucks. Horrible customer service. 2-3 hour hold times. Email response is delayed and they will not provide call back service. Markets move at the speed of light and #TDA is molasses.
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Dominique Jones
(@DYouHigh) segnalati
@TDAmeritrade You guys wont refund me my money and i cant buy any stocks with my money. Is there some sort of charges that youd like me to press for stealing or freud or maybe you can simply give me my cash back? Or maybe i should just crash the economy again?
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Jackson
(@Jax_Hole) segnalati
@TDAmeritrade I received a tax doc yet didn’t make a sale. Why is a loss being reported? Need to understand but can’t get through on the phone. Please help.
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Taylor Jew
(@taylorjew) segnalati
@TDAmeritrade how can we fix my login issues on TDA but I can login just fine on thinkorswim? Help! Need to fund account!
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Will 🎯
(@willoptions) segnalati
@TDAmeritrade Finally got a rep after 3hrs. Assigned Feb12 calls I had already closed. Feb16 @ open I sold them for breakeven. After mkt I was assigned 1000shrs SHORT on a cash account (impossible) - and the customer service rep said I may be liable for the loss. Are you kidding?
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Jamie 🎧
(@not_the_IT_gurl) segnalati
@MattyRay30 @TDAmeritrade I’ve seen hundreds and hundreds of people with this issue, but mine is find. It seems to only happen to people shorting.. am I wrong?
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Grimpy
(@grimpy615) segnalati
@TDAmeritrade I want to learn my correct balances. Apparently you can’t help with that.
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cookstock
(@cookstock2) segnalati
@TDAmeritrade waited for 1 hour and 26 minutes to be told the department I needed was closed and to call back tomorrow. WTF?!
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wizman gazbee
(@WizmanGazbee) segnalati
@TDAmeritrade your wait time on phone is 2hrs . TD Ameritrade is going down in customer service. I just want to know why I'm not allowed to trade with margin amount , the system allows me only cash, despite my meeting every requirement. What's happening to TD Ameritrade?