Stato di Ring: problemi dei dispositivi e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
Ring Inc. è una società di sicurezza domestica e smart home di proprietà di Amazon. Ring produce prodotti per la sicurezza domestica che incorporano telecamere di rilevamento del movimento per esterni, tra cui Ring Video Doorbell.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Ring in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Ring. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Ring tramite il nostro sito Web.
- Errore del dispositivo (49%)
- Funzionalità online (17%)
- Log-in (14%)
- Errori (9%)
- Arresto dell'app (6%)
- Website (6%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Errore del dispositivo | 4 giorni fa |
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Errori | 14 giorni fa |
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Errore del dispositivo | 16 giorni fa |
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Errore del dispositivo | 18 giorni fa |
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Errore del dispositivo | 20 giorni fa |
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Errore del dispositivo | 22 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Ring
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Dtino (@gdfilipe) segnalati@ring terrible system , a total ripoff , I got 2 cameras and door bell a chime and a bracket allowing the camera to move around , I need to give it away , but the person must physically come remove it. I will not spend another ounce of good energy on bad things.
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FULLΛM (@waynefullam) segnalati@Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.
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Robert WR (@opngate) segnalatiThey’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible
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Mands 🌷🌺🌻🌼🏴 (@skipper68uk) segnalati@ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it
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Jack Rabbit (@Jack_Blast194) segnalati@ring because your software notices trigger words and will automatically delete the post. I posted about a homeless guy walking in a park near a playground and you deleted the post. No profanity at all. Just a warning to my neighbors and your system deleted it. **** you.
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Big_Ticket (@Big_Ticket) segnalati@ring Then I was told I had not paid. Sent screenshot (don't know why @ring couldn't see I paid?) showing I paid. Then I was told I didn't have the plan showing on the @ring payment history. Then I had to hold multiple times for CS to talk to a supervisor. All seems to boil down to...
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Yashvardhan Goenka 🇮🇳 (@The_other_Yash) segnalati@ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)
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My World, My Way (@stamf0rd) segnalati@ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.
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Mr. Brooks 🇺🇸 (@brookspw) segnalati@ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?
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Luckynla (@luckynla) segnalati@DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.
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Vikas Chowdhry (@english_august) segnalatiI’ve spent 10 minutes on @ring app trying to figure out how to configure which @AmazonAlexa device rings for my ring camera but I don’t have a clue! Apparently “linked chimes” does it if you have a chime but “linked devices” option is something entirely else. Alexa and Ring apps are two worst designed apps and despite all the talk about AI capabilities from Amazon, their AI supported queries functionality is absolutely unusable.
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julie (@julierawlings) segnalati@ring my wifi is fine all other devices and the tv work fine… why does your door bell and chime device suddenly have a problem? Only your device i rang my provider it is actually a you problem which is now a me problem
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Scotty J (@Its34Again) segnalatiDay 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
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Davey Allen (@DaveyAllen54264) segnalati@ring I keep calling customer service. For some reason. You people can’t hear me. I can call anyone else and they hear me with no problem. So they just hang up. I keep getting screwed with this company. I told you I would call. Then this
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Mark Fisher (@fisher1021) segnalati@ring so upset with your terrible camera/doorbell im about to go all wyze
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Tommy Shane (@_TommyShane_) segnalati@ring customer service is terrible. Bought a new device only for it to stop working under less than a year. They send a refurbished one that stops working and the best they can do is advise us to purchase a new one and offer us “25% off” #trash
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DonutOfDoom (@AnusOfDoom) segnalati@AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Juliet (@WforWhaletheOG) segnalatiI just had the worst customer experience trying to trblsht my @ring device. The rep didn’t listen when I explained my situation, gave bad information, and when I asked for a senior rep said there wasn’t any. I asked for a survey to document my experience and she hung up on me.
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Shaun 'WHUFC' McCarthy (@ShaunMcCarthy90) segnalati@ring @ItsMikeTwitch its clearly something wrong your side as i see alot of people losing connection all the time now reporting the same problem!!
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DonutOfDoom (@AnusOfDoom) segnalati@FOXFOOTY 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Scotty J (@Its34Again) segnalatiDay 24 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?
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Scotty J (@Its34Again) segnalatiDay 23 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
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Paul H (@PaulHurst86) segnalati@ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI
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Phil McCracken (@Phil_da_crack) segnalatiWow @ring that's quite the pricing model. 1 camera costs $60 per year, but 2 cameras is $150?!? That's some first class horse **** right there. 2 ring cams hitting ebay this morning if you want em back
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Kristy Moore (@KristyM03508044) segnalati@ring is there a way to speak to a human? I need help!
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Dan Spack (@DanieltheLion1) segnalati@ring Though the signal strength is still poor, it seems the Spotlight Cam is not discounting from the WiFi as much as before the extender was installed. It was explained to me previously that was a primary issue for the fast battery drain. I’ll send a DM. Thanks.
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yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) segnalati@ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.
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BetweenTheLines (@visionfaded22) segnalati@ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.
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Strewth ❤️🤍🖤 (@Strewth10) segnalati@ring Hi Australian here. You’re advertising here. Bad idea. We know you. Zero chance of installing your spyware here. And if I see a friend with your stuff I’ll tell them what you do.
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jack (@ApeManitoba) segnalati@ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service