Stato di Ring: problemi dei dispositivi e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
Ring Inc. è una società di sicurezza domestica e smart home di proprietà di Amazon. Ring produce prodotti per la sicurezza domestica che incorporano telecamere di rilevamento del movimento per esterni, tra cui Ring Video Doorbell.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Ring in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Ring. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Ring tramite il nostro sito Web.
- Errore del dispositivo (58%)
- Funzionalità online (17%)
- Log-in (8%)
- Arresto dell'app (8%)
- Errori (8%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Funzionalità online | 18 giorni fa |
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Errore del dispositivo | un mese fa |
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Errori | 2 mesi fa |
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Errore del dispositivo | 2 mesi fa |
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Errore del dispositivo | 2 mesi fa |
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Errore del dispositivo | 2 mesi fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Ring
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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VAUGHAN (@VAUGHANutd) segnalati@ring I’m having trouble logging into my account on both the app and website. I keep getting a ‘406 Not Acceptable’ black page ONLY on the login page Please help
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yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) segnalati@ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.
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Wildwitch 🧙♀️ (@wild_witchy_) segnalatiYou see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.
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Laura Waller (@MamaWaller85) segnalati@ring is there a current issue as my device has been offline all day and no problem with WiFi
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Dan Spack (@DanieltheLion1) segnalati@ring Though the signal strength is still poor, it seems the Spotlight Cam is not discounting from the WiFi as much as before the extender was installed. It was explained to me previously that was a primary issue for the fast battery drain. I’ll send a DM. Thanks.
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HeIsRightAgain𝕏 (@HeIsRightAgainX) segnalatiThere is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.
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JΩhn (@JohnDoe_5oh) segnalati@libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app
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MaryWV (@MaryWVwv) segnalati@amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH!
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Sabrina Bucci (@sabucci_84) segnalati@Roentgenguy @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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Ian Fritzsche (@TheAngryCaptain) segnalatiHey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.
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SoCalSquatter (@RealAlexT1) segnalatiHas anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?
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ItsMike (@ItsMikeTwitch) segnalati@NataleeAnn92 @ring I'm having the exact same issue, every single morning for the past week I'm waking up to a notification from 2-3am saying it's offline. Literally never reconnects 🙄 @ring please advise ASAP, I'd rather not be spending £5 a month on a device that doesn't work...
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Louis (@LouisFerreira) segnalati@therealDeFlock @ring @HomeDepot wtf is that…
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jake sully's pecs🇷🇴 (@jakesullypecs) segnalati@therealDeFlock @ring @HomeDepot **** it..hire some nerd to hook it up to your pc on a closed circut without internet access and now you got a govt grade home security w/o the govt! use 《their》tools to your advantage!
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DonutOfDoom (@AnusOfDoom) segnalati@missmommymolly Just busted my sister birthing a girthy **** on my doorstep at 3.17am @ring can I send you footage to verify the size & perpetrator?
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ØBANA (@StephenObana) segnalati@ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.
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Ruth Hall (@RuthHal84018141) segnalati@ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.
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jack (@ApeManitoba) segnalati@ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service
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James Landrum (no relation) (@JamesRLandrum) segnalati@FedExHelp No I just want both drivers to arrive at the same time and throw down in front of my @ring camera
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logan (@logosteel) segnalatiHey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?
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DUBS (@KeithMugser70) segnalati@ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?
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Marcel Wagenaar (@marcelwagenaar) segnalati@ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm
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Scotty J (@Its34Again) segnalatiDay 20 of @ring STILL not fixing an easy iOS Widget problem even thing they pretend they’re working on it. They literally don’t care, do they!?
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Kristy Moore (@KristyM03508044) segnalati@ring is there a way to speak to a human? I need help!
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Crazed Dems 🇺🇸 (@FreedomAlways9) segnalati@ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are
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Mohaaa (@Mohhaaa95) segnalati@ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.
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amanda (@amandac46) segnalati@ring the doorbell is offline. Has power rebooted router still not working other ring camera is fine.
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Shaun 'WHUFC' McCarthy (@ShaunMcCarthy90) segnalati@ring @ItsMikeTwitch its clearly something wrong your side as i see alot of people losing connection all the time now reporting the same problem!!
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GOPmom (@lisadolgos) segnalati@ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.
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Omooba (@iamOmooba) segnalatiDealing with two camera companies, @ReolinkTech and @ring . While Reolink respond every 48hrs, no visible solution..Just steps that won't work Ring got on it, escalated right there and then and fix while on a call, even sent two replacement parts.