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In caso di problemi, inviare una segnalazione di seguito.
Ring Inc. è una società di sicurezza domestica e smart home di proprietà di Amazon. Ring produce prodotti per la sicurezza domestica che incorporano telecamere di rilevamento del movimento per esterni, tra cui Ring Video Doorbell.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Ring in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Ring. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Ring tramite il nostro sito Web.
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Funzionalità online (26%)
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Errore del dispositivo (24%)
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Arresto dell'app (17%)
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Log-in (16%)
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Website (9%)
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Errori (9%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
City | Problem Type | Report Time |
---|---|---|
London | Errore del dispositivo | |
Blackpool | Website | |
Fulham | Funzionalità online | |
Norristown | Errore del dispositivo | |
Philadelphia | Errore del dispositivo | |
Poplar | Funzionalità online |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Ring
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Dwayne
(@dbarberaz) segnalati
@amazon 2 times you claim package delivered and 2x no package driver's markings stuff not true. Have @ring and nothing. Bad service wait days to speak to anyone. #Amazon #badserive #nothappy
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Jennifer Michel
(@Gilastrud01) segnalati
@ring Terrible customer service! I will NOT be buying from ring again!
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GC94610
(@gcura45) segnalati
@ring your customer service hotline personnel are quite rude & did not help with an issue I have on a replacement ring pro you sent me. He also said I am wrong with my knowledge of networks and wifi. By the way, I work in that field.
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dwlfl
(@dwlfl) segnalati
@ring Doorbell stopped working. Replacement refurb also not working. Hours on the phone with support and hours waiting for a call back is unacceptable. Several other ring cameras are working. Issue isn't my infrastructure
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Paul Rodgers
(@Rodders3001) segnalati
@ring Hands down worst support ever. Contacted twice, kept trying to get me to buy replacement part, eventually conceded it was under warranty. Still said easier for me to buy it. When I argued said they would said one under warranty. Never received.
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Shae Harding
(@ShaeJHarding) segnalati
@ring I have two Spotlight Cams that no longer work. We’ve had them less then a year. How can I fix them, please help 🙏🏻 #ringspotlightcam #ringcamera #notworking
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Shane O'Brien
(@ShaneO_Brien) segnalati
dall'
La Riviera, California
When is $REVO going to trade again?!? All these other **** tickers reviving from the dead except $REVO owns the patents to @ring and more
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Craig Jackson
(@IcCraig) segnalati
@ring I’m still waiting for my discount code because my floodlight cam is broken 😡
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Jen Rodrigues
(@jenannrodrigues) segnalati
@ring having a hard time trying to return a ring doorbell that doesn’t work. I bought in on the ring app how do I return it?? When I do my order number it doesn’t find it. Help.
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Emily Moore 🌵🛸🏜
(@FrickenEmily) segnalati
@ring help
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UnitedReddevils
(@SocialRez80) segnalati
@ring Very disappointed in your tech support team. I called with two questions and got totally incorrect answers both times. Please fix this.
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skforce17
(@skforce17) segnalati
@ring - bought a new home security kit this past weekend and the sensor would not connect to the base. Was on a call with customer service for an hour on Sunday and they could not fix it and escalated it to level 2 support. Have not heard back from anyone since then. help please!
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Steven Badeau
(@StevenBadeau) segnalati
@ring welp, you can't fix toofid.
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Georgia
(@AquarianGeorgia) segnalati
@ring I have my notifications turned off at night for motion detection. However my Amazon devices still alert at 2-3am when the milkman delivers!!!! HELP!!!! 😡😴🥱
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Yeah 2021!
(@MarketStar4) segnalati
@ring The app no longer allow you to download videos after the update. I called support, they were no help. I pay for cloud service. Ring doorbell 2020 release
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Eric Chase
(@chasefromnj) segnalati
@ring Question. One of my first generation keypads used to always have the green light solid. Now all of a sudden the green light is out and won’t come back on. Is there a problem with the keypad?
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Lauren edmunds
(@Laurenedmunds3) segnalati
@ring my ring doorbell 2 has suddenly stopped working, less than a year old and not doing its job. Can’t connect to the live stream, not recording any events and if outside can’t even press the button to use as a bell. Help??!!
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Mike Shedd
(@Shredd74) segnalati
Hey @ring - I understand security measures, I do. BUT, when your security measures preclude me from being able to log onto my account to check on my families well being cause of new phones... Its a problem. Needing 2 be IN front of the cams 2 fix as well - I'm NOT HOME! #FAIL
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Clark
(@Hunk21061) segnalati
@uscpsycho @ring I have no problem with my Ring System
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dwlfl
(@dwlfl) segnalati
@ring has the worst support. Anyone want to buy 7 cameras? I'll sell them cheap. Time to switch platforms. Not sure if the @amazon buy out has anything to do with outsourcing support.
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Michèle #stayshome 🏡 😷 🦻🏻 #wearshermask
(@ottawadeafgirl) segnalati
@ring I need help setting up Ring doorbell 2. Specifically this part: Press and release the small black button on the front of your Video Doorbell 2. THERE IS NO BUTTON?!
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Kirk Bevins
(@KirkBevins180) segnalati
@gsmarchant @ring Explain how it can be user error? It happened again today. I left my house to go for a walk and it alerted me someone was at my door while I was half way up the road!
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Crushed SMARTIES
(@CrushedSMARTIES) segnalati
The worst #CustomerService award goes to @ring. I’ve spent over an hour on multIple calls. All for the return of items that were returned exactly how their policy states and items that were unopened in their original packaging. #unacceptable #DoBetter
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Nicole Weaver
(@Weaver_Fever_96) segnalati
If any of my friends/family were thinking about getting a @ring doorbell... DONT. Unless you want to have it charge for 9+ days only for it to go dead again within 3 hours. But don’t worry, they will suggest resting the device to try to “fix” it.
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Aaron
(@bluetide) segnalati
@JamieSiminoff @ring considering your owned by Amazon your e-commerce is the worst. I’ve been trying to arrange a return since Thursday. I was promised a return label in 48 hours. It didn’t happen then the next guy promised on Saturday shortly and will arrive by morning. This 1/2
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Can Dang
(@CanKDang) segnalati
@ring Ring Floodlight Cam warranty is the worst. Had it for a 1 yr+, 1 light went out and months later the other light constantly flashing. Called Ring was told warranty only for 1 yr. Never heard of led light last less than 2 yrs.What a scam! Now hoping their doorbell last. Stay way.
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Annette Loos
(@newsaddict12345) segnalati
@ring No DM yet, because I am interested how many other users have this problem, I upgraded to most expensive Ring Pro doorbell for my parents who are in their 80s because they loved their old ring WHEN It worked, battery ran out SO hard to remove!
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Jerry Valle
(@golosport) segnalati
@ring Spoke to a technician this morning about my ring camera. Unfortunately was not able to help. Told me that a higher tear technician will be calling me at 3 PM. It’s now 4 o’clock and still waiting?
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Justin B
(@Jbark83) segnalati
@uscpsycho @ring Stop buying ****** cameras from all 3 manufacturers and you won’t have a problem
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Chris Wiegand
(@cdwiegand) segnalati
@ring None are relevant. No other device has dhcp issues, and these never come back up on their own. I’m running WPA2, got plenty of bandwidth, and didn’t go down overnight. I think they are just unreliable, or firmware updates have made them so. Looking at other products instead :(