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In caso di problemi, inviare una segnalazione di seguito.
Ring Inc. è una società di sicurezza domestica e smart home di proprietà di Amazon. Ring produce prodotti per la sicurezza domestica che incorporano telecamere di rilevamento del movimento per esterni, tra cui Ring Video Doorbell.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Ring in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Ring. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Ring tramite il nostro sito Web.
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Errore del dispositivo (30%)
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Funzionalità online (27%)
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Log-in (16%)
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Arresto dell'app (14%)
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Website (8%)
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Errori (4%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 London |
Errore del dispositivo | |
 Jacksonville |
Errore del dispositivo | |
| Jacksonville |
Errore del dispositivo | |
| Jacksonville |
Errore del dispositivo | |
| Baldwin City |
Funzionalità online | |
| New York City |
Arresto dell'app |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Ring
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Tall or Nothing
(@80sculturefan) segnalati
@ring ring 3 video doorbell will not connect to our Wi-Fi after a provider change The indoor chime connected immediately Please advise as to fixing this issue Broadband speed is 150mbps
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Ga—-‘/
(@RonGarvais) segnalati
@ring why with a click of a button cant i link my indoor ring camera to start recording when my doorbell ring camera detects motion? If your company cannot fix this problem then ill be forced to do business elsewhere. This is super frustrating! I dont want to be recorded 24-7!
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James Raeburn
(@jimborae) segnalati
@MarkDotPeters5 @wildlime @ring What was the issue with Eufy doorbell? Pretty happy with mine and no problems to speak of.
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Mr Phil
(@GreenOldParty) segnalati
@ring @ring after tweeting at you I realized you have a toll free number that offers assistance. - They did a fantastic job assisting me w/ordering the replacement part & a separate issue w/setting up a new device.
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Lisa Wegley
(@ohiowegs) segnalati
@ring @WBARRETT LOL! Sounds like my mindset when I "file" junkmail in the trash can... Not buying Ring anytime soon with this kind of customer service.
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Andrew Fisher
(@AndrewPhisher) segnalati
@ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!
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Jose Troitino
(@elteslaengineer) segnalati
@ring are you guys down? Having issues? Is there an outage? Please advise.
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al417
(@public9965) segnalati
@ring I've slogged through the phone menu at 800-656-1918 twice to try to get help with a device setup, and both times, after verifying my identity and saying it will transfer me, the system hangs up on me instead.
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Natti Nada 💋❤️🔥
(@zDevilWearsNada) segnalati
How scary is it to look through your home surveillance “safety” camera & see items missing/ disturbed in the view but no recording of how it happened? @ring I updated my app and still this **** is missing motion. On a dead end street. Please explain yourself.
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Marian HF
(@MarianHF) segnalati
@ring I can't get on to my account on my laptop. When I click on the login tab all I get is a message "not acceptable". Please advise. Also the contact phone number (UK) is not recognised when I tried to phone you.
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Gerhard
(@Gerhard_JF) segnalati
Hi @ring, so after contacting you and was told to phone customer services (for the 4th time) there is still no solution... Please help...
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Renee Brown
(@naybrown86) segnalati
@ring As a security business is really weird that I cannot reconnect my cameras to wifi when I am not home. Thats when I most care my cameras are online. To fix I have to share my login information with a friend willing to go to my house. Awful security design.
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Tarun C Koneru
(@tarunck) segnalati
@ring my floodlight camera plus died and I’ve been waiting for a replacement under warranty for 2 weeks.Your support told me today that they are out of stock and don’t have a date on when they will be available.This is bad,I don’t have security on my patio. Ring must resolve this
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Colin Campion
(@ColinCampion) segnalati
@Hurrikeen @ring I had this issue last year. They replaced my cameras 2 in in the end it was an algorithm change at the ring end. It was all good up until a few weeks ago and not mine is picking up cars too. Needs sorting out
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Andrew Hackeson
(@ahackeson) segnalati
@ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.
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Ryan Clarke
(@RyanClarke93) segnalati
@ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest
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Amos
(@revamoskir) segnalati
@MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Zygi
(@ZygiBajor) segnalati
Is anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available
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Paul DiMaggio
(@pldmgg) segnalati
@ring Given that a bunch of features are missing from lower tier Ring Protect subscriptions, you guys really need to allow for testing at those low tier levels. Currently, you *cannot* configure a brand new system to operate at a level below Protect Pro for 30 days... Please fix.
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Judders
(@JuddLane) segnalati
@Hudson61600379 @ring Have had similar experience. I ordered on 13th February, with no sign of products or delivery date. 3 times told I’ve got to wait for products to arrive back at @ring HQ before they can issue a refund or resend items, as they’re missing in transit. 😔
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Dan 2023
(@Dan202338) segnalati
@ring you mean the same dm you still never got back to me about last month i.e. the ring chime issue that all ring customers know about but you still refuse to accept ?
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Calichica 🟥 🌴🦋
(@Calichicahh) segnalati
@YNB @ring There's a white woman on my Nextdoor app who has been caught by MULTIPLE ring cameras stealing packages from porches. She drives a yellow car and just pulls up to people's houses and casually steals their **** in broad daylight, no fear whatsoever.
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T
(@aleahatxx) segnalati
@ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞
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aileen stevenson
(@ailesabel) segnalati
@ring I am trying to create an account and the verification feature does not seem to be working and it won't let me create my account, can you help.
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This is Carl🏳️🌈😺🏴🍕
(@Carl_E88) segnalati
dall'
Cathays, Wales
@ring my chime pro 2 has been flashing green/blue for over two hours now. I’ve tried turning it off and on again, holding button down for 15 seconds. No joy can you help?
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Beth
(@ConeyFerg) segnalati
@YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.
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Wendy Gundry
(@WGundryRE) segnalati
@ring I have never ever had such a bad experience. I just bought these cameras and you can't connect to my account. Return and would never use you again after over 5 hours on the phone of wasted time with you today. #ringdoorbells #ringcamera ring sucks
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Terra Foye
(@k975Terra) segnalati
I will never use @ADT again. They have poor customer service. I’m so glad I made the switch to @Ring
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Ellen • Ask Away Blog
(@ellen_ross1) segnalati
@ring hi my ring has been offline since yesterday and I can’t seem to figure out what is wrong with it. We have tried everything. Device health screen even looks fine.
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Jeff
(@bike_ja) segnalati
@ring your ios app has become so bloated and slow that it's made the doorbell cam worthless. I don't need sales pitches in the app. I need it to work.