Stato di Ring: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Ring in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Ring tramite il nostro sito Web.

• Errore del dispositivo (60%)
• Funzionalità online (20%)
• Arresto dell'app (10%)
• Errori (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Newham	Errore del dispositivo	16 giorni fa
Port Orchard	Funzionalità online	un mese fa
Morecambe	Errore del dispositivo	2 mesi fa
Greeley	Errori	2 mesi fa
London	Errore del dispositivo	3 mesi fa
Manchester	Errore del dispositivo	3 mesi fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Ring

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  jack (@ApeManitoba) segnalati 24 secondi fa

  @ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service

• 
  🐈‍⬛ (@politicaIicious) segnalati 36 secondi fa

  @ring Victims of anti-social neighbours, quietly, sit tight, as the legal wheels turn slowly via courts. Advised not to tip the nod to ongoing proceedings. Nightmare neighbours remain oblivious to court applications. Meanwhile, stupidly, continue their campaign of harassment & abuse.

• 
  George William (@GeorgeWill2324) segnalati 2 minuti fa

  I knew I didn't like @ring but now it's confirmed. Wife and I were logged out of the app. We're trying to sign back in but it's not sending the verification code at all. What does the FAQ say? If you're having trouble signing in, try signing in

• 
  c r a n b e r r y c l o c k (@cranberryclock) segnalati 2 minuti fa

  @ring I’ve been giving it a thumbs down every day for the last month and a half.

• 
  yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) segnalati 4 minuti fa

  @ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.

• 
  Words of Wiz Dumb (@Michael07369542) segnalati 6 minuti fa

  WTF @amazon Keep pushing back and pushing back delivery on a simple @ring doorbell. As I said @Lowes had them IN STOCK AT SAME PRICE AND SCAM "PRIME DAYS"!!

• 
  Yashvardhan Goenka 🇮🇳 (@The_other_Yash) segnalati 13 minuti fa

  @ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)

• 
  Maze (@MAZEHUD) segnalati 17 minuti fa

  @ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!

• 
  Barry Harding (@BazzaHards) segnalati 23 minuti fa

  @ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡

• 
  Nicole (@DiamondEyez986) segnalati 23 minuti fa

  @ring bought a new ring spotlight camera and realized the lights should only come on with motion . . . I have an older one and the light never turns off? I've tried everything #help

• 
  jimbo (@jimbojames1) segnalati 24 minuti fa

  @ring nothing to bring, your product is trash.

• 
  Mohaaa (@Mohhaaa95) segnalati 25 minuti fa

  @ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.

• 
  Ansky (@runanskyrun) segnalati 26 minuti fa

  @ring I have a strong connection, but one camera is frequently going offline

• 
  Scooter Ames (@scooter_ames) segnalati 27 minuti fa

  @ring #Ring customer support is the absolute uckfing WORST!

• 
  Pengy's Girl (@PengysGirl) segnalati 28 minuti fa

  @Amanda234712 @ring Is that due to a problem with Ring or because you all wanted it offline?

• 
  Helen D (@Helen_D_Snow) segnalati 31 minuti fa

  @amazon @ring I am writing to request assistance with a long-standing technical issue affecting my Amazon account. For several months (possibly close to a year), I have been completely unable to use the Customer Service Chat feature. Every time I attempt to start a chat, I receive the following error message: “Sorry, it looks like we hit a snag. Please select Try chat again. If you see this message again, you can try another help option.” This problem occurs consistently: On every order, not just a specific one. In the Amazon mobile app. Repeatedly over many months. Selecting “Try chat again” never resolves the issue. Because this has persisted for such a long time, I believe it may be related to my account or a backend technical issue rather than a temporary system error. The inability to use Customer Service Chat has made it very difficult for me to contact Amazon whenever I need assistance. I would greatly appreciate it if your technical team could investigate my account and restore my access to the Chat service. I have already contacted Customer Service multiple times regarding this issue. Unfortunately, the problem has never been resolved, so I am reaching out to your Executive Customer Relations team in the hope that it can be investigated by the appropriate technical team. If any additional information, screenshots, or account details are needed, I would be happy to provide them. Thank you very much for your time and assistance. I have always appreciated Amazon’s customer service and hope this issue can be resolved. Attached is a screenshot of the error message for your reference.

• 
  j (@callmemurnz) segnalati 32 minuti fa

  @ring What are u not understanding…… the post code I put to make my order is not working on the tracking Royal Mail up. There must be a mix up on YOUR end or Royal Mail. Am I speaking Chinese?

• 
  ← Sum'n Else 🇹🇹🇯🇲 (@CreatedToBHated) segnalati 41 minuti fa

  @ring I did. Your agent told me I have to wait a week for y'all to do anything about an issue that's reoccurring and happening right now

• 
  👀 🇺🇸 Casual Observer (@classicdawn) segnalati 42 minuti fa

  @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!

• 
  Bubbba Buffett (@DickBuffett) segnalati 43 minuti fa

  Pointing your security camera onto your neighbors property is illegal. @ring cameras are often just as bad as flock.

• 
  Ken Martin (@kenmartinboston) segnalati 45 minuti fa

  .@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them

• 
  BetweenTheLines (@visionfaded22) segnalati 46 minuti fa

  @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

• 
  lisa (@lovemyboysdjr) segnalati 52 minuti fa

  @GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent

• 
  𝓐𝓵𝓲 (@aliezad) segnalati 53 minuti fa

  @ring on my apple watch, the alerts usually include a snapshot from the ring cam. But randomly, there would be no picture and just the text about someone being at front door. I have been noticing this more since last couple of months. Can you look into this and fix in a future update?

• 
  Kentucky Girl (@Notwokenow) segnalati 55 minuti fa

  @AngieJandro @ring I was in my bedroom and the phone went off- there was a message saying a delivery from Amazon was left at the door AND then I check the video and there it was, the driver was putting another package down. This is AWESOME.

• 
  Dorian Finney-Smith Muse (@DorianMuse) segnalati 56 minuti fa

  @note4note @amazon @ring Same thing happens to me all the time. Amazon needs to fix this major problem.

• 
  LordWilsonVilla🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) segnalati 56 minuti fa

  @ring can you please tell me how to change my phone number on my Ring account. And don't start by saying sign in to my Ring account because the system won't let me as it keeps sending the verification code to my old phone number which now belongs to someone else 🤬🤬🤬

• 
  DA (@Roentgenguy) segnalati 56 minuti fa

  @sabucci_84 @ring @ring same issue with one of my floodlight cameras. Please provide us with an update as to when this will be fixed. Thanks.

• 
  Tom Reader (@thomasFreader) segnalati 58 minuti fa

  @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

• 
  JΩhn (@JohnDoe_5oh) segnalati 59 minuti fa

  @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app