Stato di Ring: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Ring in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Ring tramite il nostro sito Web.

• Errore del dispositivo (36%)
• Funzionalità online (26%)
• Errori (14%)
• Log-in (11%)
• Website (8%)
• Arresto dell'app (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Chicago	Log-in	8 giorni fa
Wake Forest	Errore del dispositivo	10 giorni fa
Calgary	Funzionalità online	14 giorni fa
New York City	Website	14 giorni fa
Richardson	Funzionalità online	14 giorni fa
Savannah	Errore del dispositivo	19 giorni fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Ring

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Terra Foye (@k975Terra) segnalati 33 secondi fa

  I will never use @ADT again. They have poor customer service. I’m so glad I made the switch to @Ring

• 
  Roland 🛸 Burnem (@RolandBurnem) segnalati 52 secondi fa

  @excel_ranger @ring Eat **** you pathetic karen.

• 
  Andrew Hackeson (@ahackeson) segnalati 4 minuti fa

  @ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.

• 
  Obleo A. Beck (@oab) segnalati 6 minuti fa

  @ring omg 😡 could you please stop 🛑 sending nonsensical messages in the ring app that have nothing to do with home security! WTF! 🤬 This A.I. nonsense is annoying snd off topic!

• 
  Tarun C Koneru (@tarunck) segnalati 9 minuti fa

  @ring my floodlight camera plus died and I’ve been waiting for a replacement under warranty for 2 weeks.Your support told me today that they are out of stock and don’t have a date on when they will be available.This is bad,I don’t have security on my patio. Ring must resolve this

• 
  Marian HF (@MarianHF) segnalati 10 minuti fa

  @ring I can't get on to my account on my laptop. When I click on the login tab all I get is a message "not acceptable". Please advise. Also the contact phone number (UK) is not recognised when I tried to phone you.

• 
  Andrew Fisher (@AndrewPhisher) segnalati 14 minuti fa

  @ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!

• 
  〽ARC (@_Marcmywords) segnalati 14 minuti fa

  Hey @UPS how about when your drivers attempts deliver a signature required package…i don’t know, maybe just knock on the door or ring the doorbell and not just put a sticker on your door. Thanks @ring for letting me see this go down. Unbelievable

• 
  Rebecca North (@samjohnsonqqq) segnalati 15 minuti fa

  @ring Can’t add a user to a new camera. Your software is NOT WORKING. There used to be a page that showed all the users and what access they had. Can’t find it anywhere. CS agents don’t speak ENGLISH. Awful!!!!!

• 
  Metal (@MetalXMeta) segnalati 16 minuti fa

  @Grand_handsomer @ring @ogafroman Idk I kinda feel like they’re gonna have a hard time recovering from their recent PR nightmare

• 
  Jerry Norman (@JerryNo40834855) segnalati 16 minuti fa

  @ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?

• 
  Jesse Pinkman 🇺🇦✡️ (@SaulGoodmanEsq_) segnalati 17 minuti fa

  @ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.

• 
  Matt Martin (@MattMartinIvy) segnalati 23 minuti fa

  @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

• 
  Scotty J (@Its34Again) segnalati 24 minuti fa

  Day 18 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

• 
  Jack Daniels (@JackDan66096166) segnalati 27 minuti fa

  Hey @ring can y’all work on your AI to let us know if the days trash / recycling pickup, fedex, amazon, ups deliveries have happened? Surely, you can distinguish their truck sounds and signs. Also, can you automatically facially recognize package thieves? Thanks!!

• 
  Nakatomi2010 (@nakatomi2010) segnalati 27 minuti fa

  @ring I need you to understand that the reason I haven't signed up for the AI plan isn't because I haven't tried it, but rather because I am tired of subscription cost increases. I appreciate the trial, but you're asking for too much money. That's the problem.

• 
  Jeff (@bike_ja) segnalati 29 minuti fa

  @ring your ios app has become so bloated and slow that it's made the doorbell cam worthless. I don't need sales pitches in the app. I need it to work.

• 
  Derek Pentenburg (@derekpentenburg) segnalati 30 minuti fa

  I had to tell the delivery guy in the @ring camera that we had already scheduled a new time because you all are so damn bad at your job. I need a rep to contact me because I’m about to go nuclear. For a luxury furniture brand, how the hell can you all mess up so many times? HOW?!

• 
  〽ARC (@_Marcmywords) segnalati 32 minuti fa

  Hey @UPS how about when your drivers attempt to deliver a signature required package…i don’t know, maybe knock on the door or ring the doorbell, and not just put a sticker on your door and walk off. Thanks @ring for letting me see this go down. Unbelievable.

• 
  The New Release Guy (@moviesplusgames) segnalati 34 minuti fa

  I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.

• 
  Vercety87 (@vercety) segnalati 34 minuti fa

  @ring hi, I bought an Ring Intercom but no way to get it working with my Comelit 2638 intercom. Your website says that it is compatible… I got error P16-33-20032001 saying there’s a network issue. But I’m able to ping the Ring intercom on my network and got a 1gig fiber optical

• 
  Pet Active Ltd (@Pet_Active) segnalati 38 minuti fa

  I’m so impressed with @ring customer service. My doorbell is a couple of years old and stopped working on the weekend. Never had a problem with it. @ring sent me a new doorbell to replace the old one. What amazing service. Thank you!!!

• 
  Dawn (@mzdawn621) segnalati 41 minuti fa

  @ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.

• 
  RiderWriter (@RiderWriterSW) segnalati 46 minuti fa

  @ring is absolutely worthless. Worst apps, no ability to contact a human. #fail

• 
  ZerohedgeIsFakeNews (@Turbolag12) segnalati 46 minuti fa

  Moved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN

• 
  Jose Troitino (@elteslaengineer) segnalati 49 minuti fa

  @ring are you guys down? Having issues? Is there an outage? Please advise.

• 
  Gerhard (@Gerhard_JF) segnalati 50 minuti fa

  Hi @ring, so after contacting you and was told to phone customer services (for the 4th time) there is still no solution... Please help...

• 
  Ref SuperDave (@RefSuperDavePWD) segnalati 56 minuti fa

  @JenBassAllen @DaveInTheRC @ring $20 a month

• 
  Jay (@JAYintheBX) segnalati 58 minuti fa

  @ring Stick Up Gen 3 cameras are the worst! Always glitchy and constantly disconnects from Wifi (router is 5 feet away). Terrible product

• 
  Dave A (@chief1981) segnalati 60 minuti fa

  @ring Wow I've never had bad customer experience from you until just now. Person on webchat just sent templates saying they are not able to troubleshoot and to call instead. Ignoring my offers to send screenshot etc