Ring Mappa Interruzioni

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Ring

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  FULLΛM (@waynefullam) segnalati 7 secondi fa

  @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

• 
  Omooba (@iamOmooba) segnalati 7 minuti fa

  Dealing with two camera companies, @ReolinkTech and @ring . While Reolink respond every 48hrs, no visible solution..Just steps that won't work Ring got on it, escalated right there and then and fix while on a call, even sent two replacement parts.

• 
  Sean Conrad Fox (@seancfox) segnalati 9 minuti fa

  @ring changed my network and now can’t connect my doorbell. Spoke with reps and they weren’t able to help. Any help would be great.

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  D (@thrillingd) segnalati 12 minuti fa

  @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

• 
  Mari Ricks (@EveMenace) segnalati 13 minuti fa

  @ring @FBI @FBIDirectorKash I recently experienced the loss of approximately four hours of surveillance footage. Because I pay for continuous recording, this interruption is concerning. The recording stopped unexpectedly, and your customer service department informed me that the issue was due to low internet connectivity. Please advise.

• 
  Clayton Knight (@mrcajunjoker) segnalati 14 minuti fa

  Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

• 
  Brock Landers (@M3THM4N) segnalati 16 minuti fa

  @ring Your customer service is terrible.

• 
  Adam Wells (@ihthrs33) segnalati 18 minuti fa

  @ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH

• 
  julie (@julierawlings) segnalati 20 minuti fa

  @ring my wifi is fine all other devices and the tv work fine… why does your door bell and chime device suddenly have a problem? Only your device i rang my provider it is actually a you problem which is now a me problem

• 
  George (@gigmcdonough) segnalati 22 minuti fa

  @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

• 
  Rob Wilkens (@Rob_D_Wilkens) segnalati 23 minuti fa

  @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

• 
  Alexi atherton (@Alexi2088) segnalati 24 minuti fa

  @ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.

• 
  Barry Harding (@BazzaHards) segnalati 24 minuti fa

  @ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡

• 
  Scotty J (@Its34Again) segnalati 24 minuti fa

  Day FORTY of .@Ring STILL not fixing the iOS widgets. Even though there’s been THREE app updates in that time. They REALLY don’t care about us customers do they. If you’re not going to fix this issue can you let us know please. You’re just laughing at us now.

• 
  LastRealOneLeft (@Rivirunthecity) segnalati 24 minuti fa

  @ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right