Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	10 giorni fa
Brest	Piattaforma di trading	10 giorni fa
Valence	Website	10 giorni fa
Le Puy-en-Velay	Login	10 giorni fa
Elne	Login	10 giorni fa
Paris	Piattaforma di trading	10 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  The Volatility Viking (@VolaViking) segnalati 35 secondi fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  Julian (@InvestingJulian) segnalati 2 minuti fa

  @IGcom what is going on? Still can’t login over an hour later, no status update or anything

• 
  GOD OF NOTHING (@GODOFFI) segnalati 6 minuti fa

  @MBdaytrading @IGcom They always have problems !! Why do you even use them? I stopped using them in 2023 as they couldn't even issue a simple P&L statement despite explaining to their so called accounts how it's done 🙈

• 
  AK (@avinashkaware01) segnalati 10 minuti fa

  @IGClientHelp Extreme platform outage today. I was locked out of my account from 14:30 to 16:30 despite repeated login attempts. This system failure directly prevented me from closing my Daily US Tech 100 Call at DH152.1£, resulting in a great loss. IG should compensate for that.

• 
  Alan McGee (@Alan_McGee_UK) segnalati 13 minuti fa

  @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 14 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  MB (@MBdaytrading) segnalati 17 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  Ankit Atri (@ankit_atri_99) segnalati 19 minuti fa

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  Julian (@InvestingJulian) segnalati 19 minuti fa

  @igcom still can’t login after over an hour. Anyone know what’s going on?

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 22 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  Dougparkspropertynest (@network_surrey) segnalati 23 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Neverasked (@DCBW2025) segnalati 26 minuti fa

  @IGcom Why is the service down and when will it be back online? No announcement, support page not working. Jokers.

• 
  Mahakala (@waimeazach) segnalati 27 minuti fa

  @IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s

• 
  MB (@MBdaytrading) segnalati 28 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Macro Joe (@wealthelf) segnalati 29 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Dave (@djp4976) segnalati 29 minuti fa

  @TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there

• 
  Amynah (@Amynah_Aziz) segnalati 30 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  peter (@A7068AP) segnalati 33 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  Dave (@djp4976) segnalati 33 minuti fa

  @IGcom You’re going to lose a hell of a lot of investors from your platform shortly due to these changes coming in, looks like no more ‘Request for Quote’ orders, limit and market orders only, wouldn’t be so bad if your orders actually got filled, you’ve always been useless with those, seems like only US stocks get filled with U.K. stocks sat there being unfilled all day even when there’s plenty of stock available within that order price

• 
  jelt (@InfoJelt) segnalati 34 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Jason Hopps (@Jasonhopps) segnalati 36 minuti fa

  @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

• 
  Sach 🌏 (@sachsyd) segnalati 38 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Richard (@Richard85801567) segnalati 41 minuti fa

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 41 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  Tortoise investor (@InvestTortoise) segnalati 42 minuti fa

  @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵

• 
  George Wood (@GeorgeW31810800) segnalati 45 minuti fa

  @Molibar @IGcom Yes it’s down for me too. Right before US open…. Very poor

• 
  smudgedan (@Smudgedann) segnalati 47 minuti fa

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Buttercup Serenity (@cthao2101) segnalati 48 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  DV8OR (@dv8or1) segnalati 49 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  dismantle_ (@JJJorange) segnalati 49 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.