Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	7 giorni fa
Markt Schwaben	Piattaforma di trading	8 giorni fa
Castleford	Ritiri	14 giorni fa
Paris	Login	28 giorni fa
Brussels	Piattaforma di trading	29 giorni fa
Upminster	Login	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Tom Norman (@plaste) segnalati 3 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Amynah (@Amynah_Aziz) segnalati 5 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  J.Hick (@Hickbcfc) segnalati 6 minuti fa

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Casino Capital (@CasinoCapital) segnalati 8 minuti fa

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  Zaraq Afzal (@afzal_zara26257) segnalati 11 minuti fa

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  liam⚽️🏏 (@liam_S126) segnalati 11 minuti fa

  @englandcricket @IGcom Very good after that god awful first game

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) segnalati 11 minuti fa

  @IGcom flash crash again huh

• 
  TomMcAdamNo5 (@McAdamNo5) segnalati 14 minuti fa

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  IG Client Help (@IGClientHelp) segnalati 20 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  RightOn (@RightOn10) segnalati 23 minuti fa

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Gurkin (@gurkin192) segnalati 28 minuti fa

  @IGcom Portal not working..... WTF?!

• 
  zenXV (@zenxv) segnalati 29 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  G. (@LArsenal96) segnalati 30 minuti fa

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  ShareSpeccy (@ShareSpeculator) segnalati 33 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 33 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  TheSecretTravelAgent (@japers_1984) segnalati 36 minuti fa

  @IGcom Worst take of the day goes to…..

• 
  Paul S (@Paul_S1979) segnalati 39 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 42 minuti fa

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Tom Morris (@TomMorris16) segnalati 44 minuti fa

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  Kryptogem110x (@kryptogem110x) segnalati 45 minuti fa

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  ATHAR (@Atharcrypto) segnalati 46 minuti fa

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 47 minuti fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 49 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Matt (@MattySP500) segnalati 49 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Les Norton (@Les_NortonAU) segnalati 50 minuti fa

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  andy mufc (@AndrewFearn95) segnalati 51 minuti fa

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  ForGodsGlory (@MojoSnowman) segnalati 53 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  fundamentally its a bargain (@its_fundamental) segnalati 53 minuti fa

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Mark Newton (@Mark_Newton1) segnalati 56 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Brooksy (@brooksyruns89) segnalati 60 minuti fa

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful