IG non funziona o non va?

Problemi nelle ultime 24 ore

Segnali relativi a IG nelle ultime 24 ore. La linea tratteggiata indica il valore di riferimento generale per rilevare attività insolite.

• Segnali per tutto il servizio
• Riferimento generale

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	12 giorni fa
Stuttgart	Login	un mese fa
Brest	Piattaforma di trading	un mese fa
Valence	Website	un mese fa
Le Puy-en-Velay	Login	un mese fa
Elne	Login	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Macro Joe (@wealthelf) segnalati 3 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Fred Coloe (@FColoe) segnalati 4 minuti fa

  @IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.

• 
  Ryno (@Mister_Ryno) segnalati 7 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 9 minuti fa

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  dismantle_ (@JJJorange) segnalati 10 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Mark Newton (@Mark_Newton1) segnalati 10 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Tortoise investor (@InvestTortoise) segnalati 12 minuti fa

  @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵

• 
  cynicalanalyst (@cynicalanalyst2) segnalati 15 minuti fa

  @11invest @IGcom You're having problems as well?

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 19 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  DartronTrading (@DartronTrading) segnalati 24 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  STUPPYTRADER (@stuppytrader) segnalati 28 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  QuantumX (@QuantumStateX) segnalati 29 minuti fa

  @IGcom Customer Service Down

• 
  Buttercup Serenity (@cthao2101) segnalati 29 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  Lord H (@LordHofH) segnalati 29 minuti fa

  @IGcom Your trading platform has been down for an hour now for everyone, and no comms to users whatsoever. Sort your Sh.t out for gods sake !

• 
  LairdElmski (@LairdElmski) segnalati 31 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  iKopite 🏆*20 (@iKoppie) segnalati 32 minuti fa

  @11invest @IGcom Just got a template response from support, telling me to clear cache and switch to wifi haha

• 
  gkandola79 (@gskandola79) segnalati 35 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  NM1 - (@AimforProfit) segnalati 38 minuti fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  james kiernan (@jameski07874400) segnalati 40 minuti fa

  @IGClientHelp can’t login via app or web ??

• 
  Dougparkspropertynest (@network_surrey) segnalati 44 minuti fa

  @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

• 
  Daveodee (@daveodee) segnalati 45 minuti fa

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

• 
  Perihelion (@PeriHelion96002) segnalati 45 minuti fa

  @IGcom The platform's fecked. No help or communications to customers.

• 
  zenXV (@zenxv) segnalati 46 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Joel Deakin (@JMHDeakin) segnalati 47 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 48 minuti fa

  @IGcom Basically a non existent client support, you better give back the losses we’re forced to take due to your technical error!!

• 
  MattBrookes (@MattBrookes3) segnalati 51 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 52 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  MikeN (@Mikenarm) segnalati 52 minuti fa

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  Paul S (@Paul_S1979) segnalati 52 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Cushnut (@stockupnow1702) segnalati 56 minuti fa

  @IGcom I am having problems logging in and your status page is not working. Is there a problem?