Stato di IG: problemi di trading e segnalazioni di interruzione
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IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (61%)
- Piattaforma di trading (23%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Piattaforma di trading | un giorno fa |
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Login | 20 giorni fa |
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Piattaforma di trading | 20 giorni fa |
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Website | 20 giorni fa |
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Login | 20 giorni fa |
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Login | 20 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Breakout Capital Ventures (@BreakoutCV) segnalati@djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2
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Amynah (@Amynah_Aziz) segnalati@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
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MB (@MBdaytrading) segnalati@GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating
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11invest (@11invest) segnalati@IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?
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Harald Hadrada (@HaraldHadrada2) segnalati@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
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Paul S (@Paul_S1979) segnalati@IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.
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Anandhi Chetlur (@anandhichetlur) segnalati@LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?
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X (@adythompson) segnalatiFirst time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 🙏 Bad show @IGClientHelp 😡
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Amynah (@Amynah_Aziz) segnalati@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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Richard Knop (@richardknop) segnalatiSeems both main website and mobile app are down, can't login @IGClientHelp
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MB (@MBdaytrading) segnalatibeen holding for @IGcom for over 30 mins ! awful
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AnnRaj (@anandhichetlur) segnalati@IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please
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ShareSpeccy (@ShareSpeculator) segnalati@baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.
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NM1 - (@AimforProfit) segnalati@IGcom What is going on , trades not showing or closing, and support at a standstill.
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?
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The Volatility Viking (@VolaViking) segnalati@DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that
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Amynah (@Amynah_Aziz) segnalati@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalatias expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider
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Daveodee (@daveodee) segnalati@GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.
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LairdElmski (@LairdElmski) segnalati@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
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james kiernan (@jameski07874400) segnalati@IGClientHelp can’t login via app or web ??
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Daveodee (@daveodee) segnalati@IGcom All platforms going down just before the open and cannot contact anyone ? Even your AI assistant has taken the day off WTF ?
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smudgedan (@Smudgedann) segnalati@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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Karmjit Riarh (@KarmjitR) segnalati@TheMoneySponge @IGcom It’s down in Singapore too
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Buttercup Serenity (@cthao2101) segnalati@IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you
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QuantumX (@QuantumStateX) segnalati@IGcom Customer Service Down
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Humaira A (@BuksNCofy) segnalati@igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
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logan (@logan_000711) segnalati@I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms
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T Baba (@Boltlightning77) segnalati@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login