Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (64%)
• Login (21%)
• Ritiri (7%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Clichy	Login	11 ore fa
Sérignan	Piattaforma di trading	7 giorni fa
Perpignan	Piattaforma di trading	7 giorni fa
Bordeaux	Piattaforma di trading	7 giorni fa
London	Piattaforma di trading	29 giorni fa
Markt Schwaben	Piattaforma di trading	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  rohitchad18 (@rohitchad18) segnalati 2 minuti fa

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Buttercup Serenity (@cthao2101) segnalati 2 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  Malcolm Ace (@Mal_Ace) segnalati 6 minuti fa

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  jelt (@InfoJelt) segnalati 10 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  IG Client Help (@IGClientHelp) segnalati 13 minuti fa

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 13 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  options_222 (@options_222) segnalati 17 minuti fa

  @IGcom @Polymarket Damn right 😬

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 18 minuti fa

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  NM1 - (@AimforProfit) segnalati 19 minuti fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  ForGodsGlory (@MojoSnowman) segnalati 19 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Heetan J (@Heetan001) segnalati 22 minuti fa

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  dismantle_ (@JJJorange) segnalati 24 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  MB (@MBdaytrading) segnalati 27 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  andy mufc (@AndrewFearn95) segnalati 30 minuti fa

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 33 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  MB (@MBdaytrading) segnalati 34 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Matt (@MattySP500) segnalati 34 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Noah Silverman, PhD (@noah_phd) segnalati 35 minuti fa

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Jam4U (@Jam4u_75) segnalati 36 minuti fa

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  smudgedan (@Smudgedann) segnalati 37 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Gurkin (@gurkin192) segnalati 38 minuti fa

  @IGcom Portal not working..... WTF?!

• 
  Ric₿ezos (@BezosRic) segnalati 44 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Carl (@Tyranus2010) segnalati 48 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  KryptoBeast (@BeastKrypto10x) segnalati 49 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 49 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Ruud Kist (@Ruud_Kist) segnalati 49 minuti fa

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Andrew Whitaker (@whitaker_andrew) segnalati 53 minuti fa

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Bazzer (@baz_trading) segnalati 55 minuti fa

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  David O'Brien (@DavidB87425) segnalati 57 minuti fa

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  alexander ellison (@alhellison) segnalati 57 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?