Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	13 giorni fa
Brest	Piattaforma di trading	13 giorni fa
Valence	Website	13 giorni fa
Le Puy-en-Velay	Login	13 giorni fa
Elne	Login	13 giorni fa
Paris	Piattaforma di trading	13 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  peter (@A7068AP) segnalati 2 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 4 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 4 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  dismantle_ (@JJJorange) segnalati 5 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  CT🪐 (@gercekci_V) segnalati 7 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  ⚡️GeordiePhil⚡️ (@GeordiePhilUK) segnalati 8 minuti fa

  IG advertising on the up IG client service tanking Over the last year the quality of service all round from @IGcom has been shocking. @IGClientHelp what is going on!

• 
  Molibar (@Molibar) segnalati 10 minuti fa

  @Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.

• 
  The Huntsman (@The_Huntsman23) segnalati 11 minuti fa

  @IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy

• 
  jelt (@InfoJelt) segnalati 13 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  wolfofperth (@wolfofperth) segnalati 15 minuti fa

  @IGClientHelp hello I need help can I provide help let’s see how long to get a reply

• 
  Alan McGee (@Alan_McGee_UK) segnalati 16 minuti fa

  @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

• 
  DartronTrading (@DartronTrading) segnalati 18 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  GOD OF NOTHING (@GODOFFI) segnalati 24 minuti fa

  @Woodywudpeck @IGcom They are pure rubbish!! I stopped using them in 2023. They couldn't even issue a simple P&L statement 🙈 despite explaining then how to do it leave alone leave alone platform working smoothly 😬

• 
  Dougparkspropertynest (@network_surrey) segnalati 25 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  11invest (@11invest) segnalati 30 minuti fa

  @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

• 
  jm (@Helix1985) segnalati 32 minuti fa

  @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

• 
  Julian (@InvestingJulian) segnalati 37 minuti fa

  @IGcom what is going on? Still can’t login over an hour later, no status update or anything

• 
  MattBrookes (@MattBrookes3) segnalati 38 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  smudgedan (@Smudgedann) segnalati 43 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  अनिल (@paapikeeda) segnalati 44 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  QuantumX (@QuantumStateX) segnalati 45 minuti fa

  @IGcom Customer Service Down

• 
  Aimless (@Aimlesstrader1) segnalati 47 minuti fa

  @IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 47 minuti fa

  as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

• 
  ShareSpeccy (@ShareSpeculator) segnalati 47 minuti fa

  @baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 51 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Casino Capital (@CasinoCapital) segnalati 53 minuti fa

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  MB (@MBdaytrading) segnalati 53 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 57 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  Ric₿ezos (@BezosRic) segnalati 58 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Roberto Lorenzetti (@LorenzettiRob) segnalati 59 minuti fa

  @Molibar @IGcom it’s down for me too.