Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (43%)
• Piattaforma di trading (43%)
• Ritiri (7%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Montpellier	Login	20 giorni fa
Narbonne	Login	20 giorni fa
Charleville-Mézières	Website	20 giorni fa
Figeac	Login	21 giorni fa
Clichy	Login	25 giorni fa
Sérignan	Piattaforma di trading	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  WARDELL (@MrFord_10037) segnalati 35 secondi fa

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  Amynah (@Amynah_Aziz) segnalati un minuto fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  SimplyGreat (@MiaJenkinsonXXx) segnalati 2 minuti fa

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  the Wise Fool (@theWiseFool8) segnalati 3 minuti fa

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  Humaira A (@BuksNCofy) segnalati 13 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Peroni (@BantheGoldKit) segnalati 15 minuti fa

  @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

• 
  Third Man View (@3rdManView) segnalati 16 minuti fa

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  Paul S (@Paul_S1979) segnalati 19 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  IG Client Help (@IGClientHelp) segnalati 21 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Reality (@Factchecker2000) segnalati 21 minuti fa

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  Andy Gill (@andygill76) segnalati 23 minuti fa

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  Cam (@CamTortola97) segnalati 27 minuti fa

  @IGClientHelp Issue with platform?

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 31 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Buttercup Serenity (@cthao2101) segnalati 32 minuti fa

  @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

• 
  #TPAE (@TpaeSkinnykat03) segnalati 32 minuti fa

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  AnnRaj (@anandhichetlur) segnalati 36 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Carl (@Tyranus2010) segnalati 37 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  Ric₿ezos (@BezosRic) segnalati 37 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) segnalati 41 minuti fa

  @IGcom flash crash again huh

• 
  DV8OR (@dv8or1) segnalati 41 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  matt (@clarityenjoyer) segnalati 43 minuti fa

  @englandcricket @IGcom Terrible team

• 
  Buttercup Serenity (@cthao2101) segnalati 46 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  ShareSpeccy (@ShareSpeculator) segnalati 47 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  dismantle_ (@JJJorange) segnalati 50 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  andy mufc (@AndrewFearn95) segnalati 51 minuti fa

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  ForGodsGlory (@MojoSnowman) segnalati 51 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Mr R (@MrR1chmond) segnalati 51 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Frankz (@frankzondervan2) segnalati 52 minuti fa

  @IGcom can I now only set buy and sell limits to trade? I thought @ii_couk were bad, but this isn't great

• 
  Dave (@djp4976) segnalati 53 minuti fa

  @IGcom You’re going to lose a hell of a lot of investors from your platform shortly due to these changes coming in, looks like no more ‘Request for Quote’ orders, limit and market orders only, wouldn’t be so bad if your orders actually got filled, you’ve always been useless with those, seems like only US stocks get filled with U.K. stocks sat there being unfilled all day even when there’s plenty of stock available within that order price

• 
  Aaron ***** (@AaronCocks86016) segnalati 55 minuti fa

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible