Stato di IG: problemi di trading e segnalazioni di interruzione
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (63%)
- Piattaforma di trading (22%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Login | 9 giorni fa |
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Piattaforma di trading | 9 giorni fa |
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Website | 9 giorni fa |
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Login | 9 giorni fa |
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Login | 9 giorni fa |
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Piattaforma di trading | 9 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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11invest (@11invest) segnalati@IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?
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DustinDuster (@VVIIIVVIIIVVIII) segnalati@IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!
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JJ (@investing256) segnalati@IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?
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NM1 - (@AimforProfit) segnalati@IGcom What is going on , trades not showing or closing, and support at a standstill.
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dismantle_ (@JJJorange) segnalati@IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.
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Paul S (@Paul_S1979) segnalati@IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.
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wolfofperth (@wolfofperth) segnalati@IGClientHelp hello I need help can I provide help let’s see how long to get a reply
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The Volatility Viking (@VolaViking) segnalati@DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that
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Humaira A (@BuksNCofy) segnalati@igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!
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QuantumX (@QuantumStateX) segnalati@IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.
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Buttercup Serenity (@cthao2101) segnalati@MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out
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Tanja Bergermeier (@HPschorr) segnalati@IGcom Update on Login issues pls !!!!!
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jm (@Helix1985) segnalati@IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.
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Dougparkspropertynest (@network_surrey) segnalati@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??
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Matt (@MattySP500) segnalati@IGClientHelp mobile login on iphone not working ?
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Barefooted Rascal (@bushy1113) segnalati@IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati@IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking
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cynicalanalyst (@cynicalanalyst2) segnalati@11invest @IGcom You're having problems as well?
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George Wood (@GeorgeW31810800) segnalati@IGcom Down over 30 mins now.
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MB (@MBdaytrading) segnalati@GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating
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Dougparkspropertynest (@network_surrey) segnalati@IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !
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Richard Knop (@richardknop) segnalatiSeems both main website and mobile app are down, can't login @IGClientHelp
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Molibar (@Molibar) segnalati@IGcom So is IG down now, or is it just me?
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Tortoise investor (@InvestTortoise) segnalati@andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵
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Gagan Kashyap (@kashyapgagan) segnalati@IGClientHelp @IGClientHelp IGgroup down ?? no update
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Aimless (@Aimlesstrader1) segnalati@IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on
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jelt (@InfoJelt) segnalati@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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james kiernan (@jameski07874400) segnalati@IGClientHelp can’t login via app or web ??
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?
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Dougparkspropertynest (@network_surrey) segnalati@IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!