Stato di IG: problemi di trading e segnalazioni di interruzione
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
Mappa attuale
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (63%)
- Piattaforma di trading (22%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Stuttgart
|
Login | 5 giorni fa |
 Brest
|
Piattaforma di trading | 5 giorni fa |
|
Valence
|
Website | 5 giorni fa |
|
Le Puy-en-Velay
|
Login | 5 giorni fa |
|
Elne
|
Login | 5 giorni fa |
|
Paris
|
Piattaforma di trading | 5 giorni fa |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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DV8OR (@dv8or1) segnalati@IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.
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the Wise Fool (@theWiseFool8) segnalati@IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.
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dismantle_ (@JJJorange) segnalati@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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Timthy (@ParafuryDeng) segnalati@IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia
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D.B.A. Galbraith (@DeeBeeEyyGee) segnalati@CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?
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smudgedan (@Smudgedann) segnalati@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
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interactive investor (ii) (@ii_couk) segnalati@frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.
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Buttercup Serenity (@cthao2101) segnalati@IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you
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11invest (@11invest) segnalati@IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades
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Harald Hadrada (@HaraldHadrada2) segnalati@IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......
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zenXV (@zenxv) segnalati@IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?
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MB (@MBdaytrading) segnalati@IGcom not working on companies like vod even!!!
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Humaira A (@BuksNCofy) segnalati@igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!
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OD2 Trades (@OD2Trades) segnalati@Molibar @IGcom down for me too
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Nassar Sandusky (@NassarSandusky) segnalati@TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in
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Andy (@Blowster85) segnalati@MBdaytrading @IGcom System is down mate. Has been since 2:30pm
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Richard Knop (@richardknop) segnalatiSeems both main website and mobile app are down, can't login @IGClientHelp
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
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Amynah (@Amynah_Aziz) segnalati@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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The Volatility Viking (@VolaViking) segnalati@DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that
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Lord H (@LordHofH) segnalati@IGcom Your trading platform has been down for an hour now for everyone, and no comms to users whatsoever. Sort your Sh.t out for gods sake !
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Macro Joe (@wealthelf) segnalati@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
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options_222 (@options_222) segnalati@IGcom @Polymarket Damn right 😬
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MB (@MBdaytrading) segnalati@IGcom so says goto status page then get this !! @IGcom This page is currently inactive and can only be viewed by team members. To see this page, sign in or request an account.
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OD2 Trades (@OD2Trades) segnalati@ggreynaomi @Molibar @IGcom sorry. down for me too
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Anandhi Chetlur (@anandhichetlur) segnalati@LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?
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Brands (@ItsBrandon_FM) segnalati@IGcom this login error needs to be fixed immediately. Nobody can access their accounts and there has been no update on what’s happening
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Sach 🌏 (@sachsyd) segnalatiRubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx
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Dougparkspropertynest (@network_surrey) segnalati@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??