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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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TheCryptoKing
(@TheCryptoKing1) segnalati
@IGClientHelp I am a new Australian customer and just started trading ur CFD for US, Commodities n ASX stocks. I thought there was no commission fee on IG due to larger OTC spread but i have been charged $19.55 for each trade. This is just ripping off.
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Andrea34
(@Andrea334506911) segnalati
@wheeliedealer I have dumped all my #IGG, at 867.xx and 838.xx, second sale was when it went through my stop loss. I think they have vastly overpaid for the acquisition at approx 20 * EBITDA. Secondarily, it's also a reflection of how terrible I think the @IGClientHelp customer services is
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darlocst
(@darlocst) segnalati
@IGClientHelp Is there a platform issue with RSP quotes on some UK stocks? I'm only getting WINS quote on some shares
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Qamar Hussain
(@qamar_hussain1) segnalati
@IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.
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EllyDavis 🇬🇧 3.5%
(@EllyDavis) segnalati
@IGClientHelp I managed to do it finally and got email confirmation but then you immediately froze my account and I'm currently gathering cobwebs waiting for your phone support to answer the phone. The recorded message keeps suggesting I get help from the community hub.
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Andrea Stragiotti
(@AStragiotti) segnalati
@IGClientHelp it's two hours I am on a queue on the phone to get support! Can you call me?
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L0r3nz0 Ac3v3d0, MBA
(@L0r3nz0_Ac3ved0) segnalati
@IGClientHelp bullshit, still having issues
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Qamar Hussain
(@qamar_hussain1) segnalati
@IGClientHelp 1/1 On Jan 16, 2021, 3:10 PM, I lodged a formal complaint with IG via email relating to a sudden price increase that disrupted my workflow without any prior notification whatsoever. This created disruption across all currency pairs I was working with & as a consequence of IG's
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Qamar Hussain
(@qamar_hussain1) segnalati
@IGClientHelp 5/5 by what clearly is a lethargical approach to the handling of this appropriately raised complaint & inanely expect small retail clients to lose money waiting for a response? This is not good enough IG, your actions are contrary to what is supposed to be a professional outfit.
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J-ME
(@Ya_aqov) segnalati
@Andrea334506911 @wheeliedealer @IGClientHelp I opened a secondary account with IG last year to reduce risk of my portfolio. Should the untoward happen. IG has proven to be shockingly bad. UI is terrible, buying stocks worst experience. Wish I'd never opened with them.
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WALTER LEMA
(@WALTERLEMA13) segnalati
@IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone contact me please?
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Justine Bautista
(@dyastinlloyd) segnalati
@IGcom Do you have customer service? I have been waiting for your reply for over a week already
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J-ME
(@Ya_aqov) segnalati
@Andrea334506911 @wheeliedealer @IGClientHelp I opened an account with IG last year to reduce risk of my portfolio. Should the untoward happen. IG has proven to be shockingly bad. UI is terrible, buying stocks worst experience. Wish I'd never opened with them.
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Paul Ferguson
(@fergulike) segnalati
@IGcom presume nobody is ever going to respond to my customer query via phone/email/tweet?
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Jonathan Brown💙 The NHS
(@bogsta68) segnalati
@IGClientHelp Hi, I applied for an account several weeks ago, have uploaded the documents requested, had the green ticks in the app that the documents have been approved but still can't activate my accounts. Please can someone help? Sent DM also.
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AIMInvestor1978
(@AIMInvestor1978) segnalati
@IGcom your payment service is DOWN AGIN!
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Mo
(@tradermo_) segnalati
@IGClientHelp you guys looking to provide customer service any time soon?
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Raf trading
(@RafKadian) segnalati
@IGClientHelp Can some 1 help me
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Rob Wombwell
(@baldybobby) segnalati
@IGClientHelp A disgrace at customer service level. Very, very difficult to actually speak to anyone!! Again and dealing with facts!! Cheap trading prices. Diabolical customer service. Bad for far too long, so obviously not interested in providing proper customer service.
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Barry S
(@bamboozle40) segnalati
@IGClientHelp Are there any reported problems with the News feed on the web platform today, as mine will not update, and I have to jump between the tabs, All, Tweets and Notifications to update. Thanks.
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Andrew Kuong
(@AndrewKuong) segnalati
@IGClientHelp hi why crypto is still inactive now on sat 4am UK time which is stated on the website and no help desk to help..
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Jamie muir
(@jamiemuirfilms) segnalati
@IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.
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WALTER LEMA
(@WALTERLEMA13) segnalati
@IGClientHelp I called three different phone numbers shown on your website and none of them answered. I need help with my account. Can anyone contact me please?
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Gabriel Bullis
(@GabrielBullis) segnalati
@IGClientHelp I have been trying to reach your offices for the past few days and I can't get through to them on any number that I call. And I have sent emails, but I have not gotten any emails back. What do I do? I am trying to fix my account as soon as possible.
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WALTER LEMA
(@WALTERLEMA13) segnalati
@IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone please contact me?
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Rob Wombwell
(@baldybobby) segnalati
@JemPoppleton @IGClientHelp Shouldn't be making losses right now. Trying to contact IG is the problem. Not impossible, but very, very difficult.
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BCFC
(@carlbcfc) segnalati
@IGClientHelp I hold TUI AG, and have a right issue offer. How do I pay for the offer? Thanks
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp when can I expect someone to help??! 4 days now via phone/email/Twitter and nothing!
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WALTER LEMA
(@WALTERLEMA13) segnalati
@IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone contact me please?
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bergo
(@bergosbg) segnalati
@Share_investor @IGClientHelp Same experience - I had two issues that were never remedied. Gave up after countless emails and live chat