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Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Website |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Einref Piopongco
(@mhieq03) segnalati
@Priyanshgaur8 @IGClientHelp I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Al_unitech on Insta and they assisted me in getting my account.
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Barry Lewis
(@BarryLe62234850) segnalati
@IGcom what’s the problem with the lagging on the app thought it was my internet but been going on since yesterday at different places 🤷
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else? @ProRealTime
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Mr K.A.A
(@kev123703) segnalati
@IGcom @IGcom @IGClientHelp what’s with your mobile app? Loading charts from the ticket screen isn’t working u less you press and hold charts looks like y’all need to fix some of the bugs
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victoriouspraize
(@victoriousprai2) segnalati
@janixmila @IGClientHelp Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Sami27
(@Sami2758315070) segnalati
@IGcom @IGcom You know exactly who I am as my full name was on the review. Your reply was dishonest. You froze my funds and I phoned in every day to try resolve. You made it extremely hard to withdraw my funds. Other regulated companies would have found a solution
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scoot3r83
(@scoot3r83) segnalati
@Victoria8300 @IGClientHelp Yes the scans are basically what is keeping me for now. I've never experienced so much hot air as I have from IG. Both those charts have now started working so their difficult fix cant be too hard. @IGClientHelp just seem to be doing nothing. Terrible Support.
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the_supreme
(@im_thesupreme) segnalati
@IG_US @IGcom @IGSquawk I tried to withdraw.. but nothing just happened.. I haven't received money nor it's deducted from account.. please help.
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Sam
(@Sam27722172) segnalati
@IGClientHelp please contact me, i have an issue with fees.
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jan.x
(@janixmila) segnalati
@IGClientHelp Hi. I was unable to log into my account as for some reason it is locked and even when I reset the password it still says it is locked. I made another account and still can't login because it shows a login failure. I've been trying to login for months. help please
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Nadi
(@OGBRUHBRUHDOF) segnalati
@IGcom is there an issue with your servers as I havnt been able to log on
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Steve H
(@Bluebear103) segnalati
@IGcom Sorry but too slow
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TradeHunter
(@TradeHunter8) segnalati
@IGClientHelp down again?
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keya5️⃣⭕️⭕️⭕️
(@keya5000) segnalati
@IGcom @Bluebear103 @IGcom poor service. No excuses. Just get it sorted.
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Michiel Boshoff
(@michiel_boshoff) segnalati
@IGcom @HathornSabin The problem with @IGSouthAfrica and their helpdesk is that you get a automatic reply but nobody actually resolve the problem!!!
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp So today we have a L2 Software update to fix the issues you introduced yesterday, but today we also have @ProRealTime disconnecting from our accounts. You get the wooden spoon award on updates.
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) segnalati
@IGClientHelp - system seems to be down ?
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scoot3r83
(@scoot3r83) segnalati
@saint1966 @IGClientHelp @ProRealTime Insert generic ‘we are working on the issue’ statement here. Just don’t put a date on it and it can be drawn out for months like the data issue.
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Kennedy Mkapa
(@KennedyMkapa) segnalati
@IGClientHelp I am in Kenya. For the last one week I have been trying to open an account with you guys but I am kept waiting for so long. I uploaded needed documents but my account verification status is still 'pending'. Can I be helped with the issue please.
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the_supreme
(@im_thesupreme) segnalati
@IG_US @IGcom @IGSquawk I faced issues when I was trying to withdraw more than deposit in One broker.. I felt like Fraud.. What about IG? Can I withdrawn more than deposit? Especially for INDIANS..tell me pls
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the_supreme
(@im_thesupreme) segnalati
I'm not getting good CUSTOMER SUPPORT.. @IGcom @IG_US
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x2da4
(@x2da4) segnalati
@IGClientHelp you guys havin mobile issues?
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Victoria
(@Victoria8300) segnalati
@scoot3r83 @IGClientHelp I left IG 2 months ago and went to trading view because of this issue. The customer support is basically non existent, so frustrating! It's a shame because the scans you can code on prt are awesome. I hope you have some luck getting it fixed soon!
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Jai Tosniwal
(@JTosniwal) segnalati
@IGcom I cannot see my balances and all my holdings have disappeared. Is there any ongoing issue?
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Priyanshgaur
(@Priyanshgaur8) segnalati
@IGClientHelp im from india and im unable to login IG account nor im able to open new demo or live account?? earlier i have made an acccount only the verification was left.please help me??
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Kaz$
(@kaz3366s) segnalati
@IGClientHelp Hi, opened an ISA account couple of days ago, still unable to purchase US based shares. Couldn't do form online because of some technical error. I have already emailed signed W8ben form yesterday, absolutely no response and account still not working #thisisslow
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eyeofdtigeerr
(@eyeofdtigeerr) segnalati
@FadeMeIfYouCan @IGcom Bleeding this weekend true… depends i guess if we get some good news soon but looking like a gap down
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Jacques Roos
(@jakroos) segnalati
@IGcom most unprofessional service I have just experienced
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Fade Me if You Can
(@FadeMeIfYouCan) segnalati
@eyeofdtigeerr @IGcom US futures should gap down slightly cos FDAX closed later lower. But was there other news?
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp If you are really working on this, perhaps you can give a semi-detailed list of events etc. you have accomplished over 4 months and how much lag time you have in your performance before there is any movement in this issue. I'm watching paint dry faster.