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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (70%)
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Login (20%)
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Website (10%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Piattaforma di trading | |
 Brandenburg an der Havel |
Piattaforma di trading | |
| Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Ali
(@UmairAl99630979) segnalati
@IGcom when will we be able to buy MGC Pharmaceuticals Ltd #MXC on the online platform?? No one answers the phone, no one is on the online chat, I have been trying to get in touch for weeks to sort out other issues, are you really for real for!!! @IGcom such bad service!!
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洛笙
(@7Obhlb779b75IfI) segnalati
@IGcom Hi IG!!!Please help!!! There's difficulty to log in my Ins account. 7 days ago I register a new account by my email then it require me to tide a phone number and tells me need 24hours to verified, but I can't log in to my account until now. The help center can't pass.
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iz
(@iramahmed79) segnalati
@IGClientHelp I am still waiting to speak to someone. I have been calling your customer service team since 7pm today. Are you going to respond to my query anytime today.
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Paul Ferguson
(@fergulike) segnalati
@IGcom why do you never respond to customer queries?
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Sarah Rose
(@SarahRose2468) segnalati
@IGcom does anyone actually answer your support number? If not you should turn off call waiting. This is ridiculous
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kent riboe
(@riboe_kent) segnalati
@IGClientHelp So what you're saying is when a client needs help to get verified, he needs to get verified first, to use live chat to get help to get verified so he can use the live chat? That's rather convenient for clients I guess :)
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Ricky
(@RickyToddz) segnalati
@IGClientHelp L2 Dealer is not working what can be done to fix this? I have subscribed to L2 for NASDAQ
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งานออนไลน์หาเงินฟรี📍💸
(@X2UlBtHsPnx3Llk) segnalati
@IGClientHelp I'm already try to login on mobile app but it say login fail" we are sorry this platform is currently unavailable" (I'm from USA)
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Mark
(@MarkBCars) segnalati
@IGcom why is the forum down?
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Simon Lee
(@mok8674) segnalati
2/ @IGClientHelp a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.
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Simon Lee
(@mok8674) segnalati
1/ @IGClientHelp when I can trade gamestop? Can you give me a clearer reason why you banned trading? Is that really because of technical issue as #JuneFelix’s email? Now, #GME has low volume of trading . Can I trade?
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp why do you never respond to customer queries?
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David Humphreys
(@davidchumphrey6) segnalati
@IGClientHelp Is there any chance that you could answer the phone please? I have been on hold for 2 hours waiting to speak to someone because I need to close a position and the neither the website or the app will let me. This is very bad service.
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Amoanster
(@Amoanster) segnalati
@IGcom please remove restriction around #AMC. Its hardly a volatile stock anymore - flatlined for days. Other brokers have done this, why not @IGcom? Cannot average down on my entry and likely to lose money over this.
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Simon Lee
(@mok8674) segnalati
@IGClientHelp @Dannystorer Market manipulation ? Or you have money problem?
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.
(@LastName_Glass) segnalati
@IGClientHelp @IGcom Anyone thinking of joining should be know that IG 24/7 customer service means you’ll be on the phone 24/7 trying to get through to a single member of their call centre. 2 weeks just to open an account
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Zubair
(@Zubairssss) segnalati
@IGClientHelp not impressed had been waiting on a call for customer service for an hour and five minutes. I can't withdraw cleared funds, gives me an error message?
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Nah then 🙂
(@bot13737282896) segnalati
@IGClientHelp When will the bug with volume not updating web platform be fixed? Volume will show when viewing a stock but doesn’t update. It’s really hard to day trade with volume. I reporting it to IG 8 weeks ago, by email, provided screenshots, followed up, but still no fix 🤨
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Han
(@hkteoh) segnalati
dall'
Watford, England
@IGClientHelp help.. can’t log in .. been suspended for not using for a long time. Thinking of using now . Possible ?
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• •♛ Monarch ♛• •
(@monarch_uk_) segnalati
@chriftC @IGClientHelp I've had the same issue and was unable to close my position causing me to miss a profit and endure a huge loss instead. But according to their support team 'they aren't having any technical issues' and can't help any further. So, if their system plays up and you lose money, tough
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Ammar
(@ammaramin78) segnalati
@IGClientHelp I'm fed up with your rubbish customer service
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Carlitos Way
(@UCHEOMA1) segnalati
@IGClientHelp What's with the Community Forum? Is there a technical issue and if so when will it be back? Hope you're not trying to censor clients in light of recent market developments and access issues
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp To the "Help" desk. 6 days later still doing nothing for me. Absolute farce.
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Simon Lee
(@mok8674) segnalati
@IGClientHelp 2/ a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.
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• •♛ Monarch ♛• •
(@monarch_uk_) segnalati
@IGClientHelp your system froze, didn't allow me to close a position, everything blacked out, went down, didn't let me close then either, went further down and finally closed.. but according to your staff, you are not having any technical issues and cannot help. Absolute joke
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TuckerTrading
(@TuckerHealth) segnalati
@IGClientHelp No problem. I am attempting set up a Share Trading account with @IGClientHelp , but it seems to temporarily unavailable. Any idea when this will be open for new applications again? I desperately want to move across to IG from Trading212
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Yups
(@Dannystorer) segnalati
@IGClientHelp is it possible to buy otc stock on this platform? Tried searching community for answers but it is still down
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AshaRSG
(@RsgAsha) segnalati
@IGClientHelp @chunkymonkeeee Does your scheduled maintenance last days at a time, as I have not been able to get on for days, soon after you stopped selling GME and AMC
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Chris Cheshire
(@chriftC) segnalati
@IGClientHelp I am using the spread bet paper trading account, and I am getting issues where I can't open or close positions. Very annoying, please help
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp To the "Help Desk". Which after 4 days has not bothered replied. Why does it take so long!?