Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	10 ore fa
Markt Schwaben	Piattaforma di trading	un giorno fa
Castleford	Ritiri	8 giorni fa
Paris	Login	21 giorni fa
Brussels	Piattaforma di trading	23 giorni fa
Upminster	Login	25 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Watermelõn 🍉 (@wa7ermelon) segnalati un minuto fa

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Victor Cortino (@CortinoVictor) segnalati 3 minuti fa

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Dino - GTFC (@DinoGTFC) segnalati 8 minuti fa

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 8 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  alexander ellison (@alhellison) segnalati 9 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  fundamentally its a bargain (@its_fundamental) segnalati 9 minuti fa

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  QuantumX (@QuantumStateX) segnalati 10 minuti fa

  @IGcom Customer Service Down

• 
  IG (@IGcom) segnalati 10 minuti fa

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  options_222 (@options_222) segnalati 11 minuti fa

  @IGcom @Polymarket Damn right 😬

• 
  LairdElmski (@LairdElmski) segnalati 11 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  richard bayliss (@rbaylis256) segnalati 12 minuti fa

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  smudgedan (@Smudgedann) segnalati 14 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Mr R (@MrR1chmond) segnalati 17 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 17 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 21 minuti fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) segnalati 23 minuti fa

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Gaurav Jindal (@gj100596) segnalati 23 minuti fa

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  bobfromthebell (@bobfromthebell) segnalati 26 minuti fa

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  justaman (@justamantrading) segnalati 31 minuti fa

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  andy mufc (@AndrewFearn95) segnalati 35 minuti fa

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  IG Client Help (@IGClientHelp) segnalati 37 minuti fa

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  DV8OR (@dv8or1) segnalati 39 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 42 minuti fa

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  Noah Silverman, PhD (@noah_phd) segnalati 43 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  dismantle_ (@JJJorange) segnalati 46 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  WhatsaMata8 (@whatsamata8) segnalati 46 minuti fa

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Dougparkspropertynest (@network_surrey) segnalati 49 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 50 minuti fa

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  T Baba (@Boltlightning77) segnalati 55 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 60 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock