Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (43%)
• Piattaforma di trading (43%)
• Ritiri (7%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Montpellier	Login	17 giorni fa
Narbonne	Login	17 giorni fa
Charleville-Mézières	Website	17 giorni fa
Figeac	Login	18 giorni fa
Clichy	Login	22 giorni fa
Sérignan	Piattaforma di trading	29 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  TomMcAdamNo5 (@McAdamNo5) segnalati 9 secondi fa

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 6 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  Jam4U (@Jam4u_75) segnalati 6 minuti fa

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  jelt (@InfoJelt) segnalati 6 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  dismantle_ (@JJJorange) segnalati 6 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Gurkin (@gurkin192) segnalati 8 minuti fa

  @IGcom Portal not working..... WTF?!

• 
  alexander ellison (@alhellison) segnalati 11 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  NM1 - (@AimforProfit) segnalati 12 minuti fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  Singh V.R. (@Singhcricguy) segnalati 13 minuti fa

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  LairdElmski (@LairdElmski) segnalati 14 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Reality (@Factchecker2000) segnalati 18 minuti fa

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  Buttercup Serenity (@cthao2101) segnalati 20 minuti fa

  @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

• 
  STUPPYTRADER (@stuppytrader) segnalati 21 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Mark Newton (@Mark_Newton1) segnalati 22 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  10xHunter (@10xHunter) segnalati 24 minuti fa

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Kryptogem110x (@kryptogem110x) segnalati 25 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  smudgedan (@Smudgedann) segnalati 28 minuti fa

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 33 minuti fa

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  Amynah (@Amynah_Aziz) segnalati 35 minuti fa

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  #TPAE (@TpaeSkinnykat03) segnalati 38 minuti fa

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  QuantumX (@QuantumStateX) segnalati 43 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Gaurav Jindal (@gj100596) segnalati 46 minuti fa

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 46 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  peter (@A7068AP) segnalati 47 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 50 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Richard (@Richard85801567) segnalati 52 minuti fa

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  liam⚽️🏏 (@liam_S126) segnalati 55 minuti fa

  @englandcricket @IGcom Very good after that god awful first game

• 
  Girish Menon (@wildlifegiri) segnalati 56 minuti fa

  @englandcricket @IGcom The worst team ever

• 
  Malcolm Ace (@Mal_Ace) segnalati 56 minuti fa

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  J-M (@JM1ZZX) segnalati 59 minuti fa

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.