Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	5 giorni fa
Markt Schwaben	Piattaforma di trading	6 giorni fa
Castleford	Ritiri	12 giorni fa
Paris	Login	26 giorni fa
Brussels	Piattaforma di trading	27 giorni fa
Upminster	Login	30 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Fordy-PUFC (@MrFord89) segnalati 2 minuti fa

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  fundamentally its a bargain (@its_fundamental) segnalati 4 minuti fa

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  smudgedan (@Smudgedann) segnalati 6 minuti fa

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Kryptogem110x (@kryptogem110x) segnalati 7 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  G. (@LArsenal96) segnalati 14 minuti fa

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  jelt (@InfoJelt) segnalati 18 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  smudgedan (@Smudgedann) segnalati 23 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Noah Silverman, PhD (@noah_phd) segnalati 23 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Mark Newton (@Mark_Newton1) segnalati 27 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Andrewdc208 (@andrewdc208) segnalati 30 minuti fa

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Matt (@MattySP500) segnalati 30 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Ric₿ezos (@BezosRic) segnalati 30 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Jam4U (@Jam4u_75) segnalati 32 minuti fa

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  King (@KK39072403) segnalati 34 minuti fa

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  KhanSahiba (@KhanSahibHu) segnalati 34 minuti fa

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  WhatsaMata8 (@whatsamata8) segnalati 36 minuti fa

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  ShareSpeccy (@ShareSpeculator) segnalati 36 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Brooksy (@brooksyruns89) segnalati 37 minuti fa

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  CT🪐 (@gercekci_V) segnalati 37 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Casino Capital (@CasinoCapital) segnalati 38 minuti fa

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Tony S (@scotty648) segnalati 38 minuti fa

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  Heetan J (@Heetan001) segnalati 40 minuti fa

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  richard bayliss (@rbaylis256) segnalati 42 minuti fa

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  dismantle_ (@JJJorange) segnalati 42 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  fundamentally its a bargain (@its_fundamental) segnalati 45 minuti fa

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Dougparkspropertynest (@network_surrey) segnalati 47 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  KryptoBeast (@BeastKrypto10x) segnalati 50 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Mr R (@MrR1chmond) segnalati 56 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 56 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  paul Borrowdale (@BorrowdalePaul) segnalati 58 minuti fa

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.