Stato di IG: problemi di trading e segnalazioni di interruzione
Alcuni problemi rilevati
Utenti segnalano problemi relativi a: piattaforma di trading, login e website.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
19 maggio: Problemi con IG
IG sta avendo problemi dalle 12:00 PM CET. Sei interessato? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Piattaforma di trading (44%)
- Login (33%)
- Website (22%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
|
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Website | 4 giorni fa |
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Piattaforma di trading | 7 giorni fa |
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Piattaforma di trading | 8 giorni fa |
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Piattaforma di trading | 8 giorni fa |
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Login | 21 giorni fa |
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Login | 2 mesi fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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MattBrookes (@MattBrookes3) segnalati@LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?
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PeeKay (@PrasKon) segnalati@rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?
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Matt (@MattySP500) segnalatiAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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KryptoBeast (@BeastKrypto10x) segnalatiHad issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom
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Bazzer (@baz_trading) segnalati@ShareSpeculator @IGClientHelp Yeah same error
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Ric₿ezos (@BezosRic) segnalati@DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.
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T Baba (@Boltlightning77) segnalati@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
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JB (@thedarkonexx) segnalatiHi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated
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AnnRaj (@anandhichetlur) segnalati@IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please
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CarlRambo2025 (@CarlRambo2025) segnalati@IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month
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WARDELL (@MrFord_10037) segnalati@englandcricket @IGcom So Mark Wood went down for 1 test huh
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Kevin Shames (@kshames) segnalati@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
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Mr R (@MrR1chmond) segnalati@IGSquawk @IGcom have you not woken up yet? System down?
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Dino - GTFC (@DinoGTFC) segnalati@andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in
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IG Client Help (@IGClientHelp) segnalati@its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.
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Brooksy (@brooksyruns89) segnalati@RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful
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smudgedan (@Smudgedann) segnalati@IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.
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smudgedan (@Smudgedann) segnalati@ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed
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ShareSpeccy (@ShareSpeculator) segnalati@baz_trading @IGClientHelp Are you getting the same error?
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Ruud Kist (@Ruud_Kist) segnalati@IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"
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ATHAR (@Atharcrypto) segnalati@IGcom Let’s help your project get the attention it deserves. Work with us—DM me!
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Mark Newton (@Mark_Newton1) segnalati@djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.
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Matt (@MattySP500) segnalatiAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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John Dow (@jeffalan2112) segnalati@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
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Victor Cortino (@CortinoVictor) segnalati@ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.
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Harald Hadrada (@HaraldHadrada2) segnalati@TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100
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To The Tick Trading (@_ToTheTick) segnalati@tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻
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IG Client Help (@IGClientHelp) segnalati@whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.
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Macro Joe (@wealthelf) segnalati@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
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Noah Silverman, PhD (@noah_phd) segnalati@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.