IG inattivo o non funzionante? Problemi, stato e interruzioni

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (50%)
• Website (25%)
• Login (25%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Berlin	Login	6 giorni fa
Southwark	Login	6 giorni fa
Radstock	Website	23 giorni fa
Kendal	Piattaforma di trading	un mese fa
Leer	Piattaforma di trading	2 mesi fa
Portsmouth	Piattaforma di trading	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  eightiesfan (@Venkman41) segnalati 2 minuti fa

  @IGClientHelp your ftse100 is currently a whole six points off. Why? Fix it

• 
  Heikin Ash (@ichiandscratchy) segnalati 2 minuti fa

  @IGClientHelp Will do. So it's not a known issue as far as you're aware? Has been happening for some time now.

• 
  _Nick (@NickyB_london) segnalati 5 minuti fa

  @IGClientHelp odd spike up on eurjpy with mt4. Can't be real - looks like a decimal point issue

• 
  markwoodward (@markwoodward) segnalati 5 minuti fa

  @IGClientHelp is the site down?

• 
  pankaj kumar (@pankaj9996) segnalati 7 minuti fa

  @IGClientHelp I am Indian. I want to trade with I global. But due to wrong telephone number showing in your site, I an not opening the same, hence, legal support team address or number may be provided so that a live account may be open, please.

• 
  Sam Bank (@Bankbeats) segnalati 8 minuti fa

  @IGcom every time i call your customer support number - any option it disconnect. Could someone call me?

• 
  Two Cents (@OtherTwoCents) segnalati 9 minuti fa

  @IGClientHelp, @FT @FXFinanceFeeds Just want to voice my frustration with IG on their complete lack of coordinated customer service, support and indifference to issues. You are refusing to close trades with a guaranteed close option via your APIs. This is plain wrong!

• 
  PalmOlive (@Palmolive76) segnalati 12 minuti fa

  @IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?

• 
  Ed1Mil (@Ed1Mil) segnalati 12 minuti fa

  @IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying

• 
  Rathean (@Rathean2) segnalati 13 minuti fa

  @InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?

• 
  Wali Ahmade (@WaliAhmade4) segnalati 14 minuti fa

  @cricvizanalyst @benjonescricket @IGcom Help me

• 
  Bobby Khaira (@bkhaira) segnalati 16 minuti fa

  @IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 16 minuti fa

  @Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot

• 
  GIRI FILM MAKING (@GIRIgangadharan) segnalati 17 minuti fa

  @IGcom I practice with a demo account CFD AUD/USD pair. With AUD20,000, I buy 30contracts. This morning, as soon as I enter it went down -80AUD(without much market move), and noticed a price difference of 14points from market price to order execution price. Is it high spread?

• 
  Nick Rossetto (@nrossett) segnalati 20 minuti fa

  @IGcom Hi guys LogIn problems at all?

• 
  Jônatas G. Martins (@jonatas245it) segnalati 23 minuti fa

  @IGClientHelp Also worthy mentioning: first time ever that I get a written letter both nice and informative like the one I just got, and also surprised since my deposits at IG were rather minor, nowhere near e.g. my Swiss FX/MCA Account (FINMA regulated but really awful support)...

• 
  Ian Walsh (@walshib98) segnalati 24 minuti fa

  @IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........

• 
  ceaser (@ceaser) segnalati 26 minuti fa

  I haven't seen this kind of a bad experience son far in finance industry. It has been more than 3 weeks can not withdraw money from your system, there is no clear instruction and responsible for cases, how you can claim that you are a leader of FX !!! @IGClientHelp

• 
  Two Cents (@OtherTwoCents) segnalati 29 minuti fa

  @IGClientHelp @FT, I had a disgraceful conversation with IG's outsourced and clueless Indian helpdesk and team. The technical manager had the audacity to as me the customer run testing on their behalf! And refused to address a problem with IG's own API issues. What a joke!

• 
  x2da4 (@x2da4) segnalati 33 minuti fa

  @Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?

• 
  Babi Bailey (@BaileyBabi) segnalati 36 minuti fa

  @IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?

• 
  PalmOlive (@Palmolive76) segnalati 38 minuti fa

  @IGClientHelp Is there an issue with your API? Getting Server problem: status code: 500, reason: Internal Server Error

• 
  Mark Shares (@sharkmares) segnalati 42 minuti fa

  @crowthernrocke1 @IGcom I haven't got anything either despite numerous messages in the weeks and months prior @IGcom have been unbelievably useless even by their own crap customer service standards

• 
  Let's talk (@carpediem084) segnalati 46 minuti fa

  @IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP

• 
  Heikin Ash (@ichiandscratchy) segnalati 48 minuti fa

  @IGClientHelp Ignore the PRT idea above - the IG platform's chart drawing/updates have just frozen again for a minute and PRT was no longer running. Both the app and web platform show the same gaps in data, so this is a significant issue.

• 
  Uddeshya Singh Tomar 🇮🇳 (@uddeshya_95) segnalati 53 minuti fa

  @englandcricket @root66 @IGcom This is what happens when you play less but quality cricket. BCCI should focus more on test cricket and let ipl be the only platform for Indian T20 cricket.

• 
  Vince Silva (@foxy_vince) segnalati 56 minuti fa

  @IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.

• 
  bilhas (@bilhas86) segnalati 56 minuti fa

  @IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???

• 
  shaun.russell (@shaunie233) segnalati 57 minuti fa

  @IGcom Down to crisis point thats where

• 
  氏无名 (@shiwuming5) segnalati 59 minuti fa

  @FXNewsGroup1 @IGcom The regulatory registered name of MultiBank Group is MEX AUSTRALIA PTY LTD. In China, it has stopped allowing customers to withdraw money for half a year, and has found various reasons to evade it and illegally occupy customer funds for half a year.@multibankgroup