Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	15 giorni fa
Brest	Piattaforma di trading	15 giorni fa
Valence	Website	15 giorni fa
Le Puy-en-Velay	Login	15 giorni fa
Elne	Login	15 giorni fa
Paris	Piattaforma di trading	15 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Buttercup Serenity (@cthao2101) segnalati 3 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  gkandola79 (@gskandola79) segnalati 7 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  Nagu Lingampalli (@LingampalliNagu) segnalati 7 minuti fa

  @IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening

• 
  Dave (@djp4976) segnalati 9 minuti fa

  If it ain’t bad enough having @IGcom take away live quotes without warning, we now have @LondonSouthEast displaying no trades

• 
  X (@adythompson) segnalati 10 minuti fa

  First time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 🙏 Bad show @IGClientHelp 😡

• 
  Aimless (@Aimlesstrader1) segnalati 11 minuti fa

  @IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on

• 
  Daveodee (@daveodee) segnalati 15 minuti fa

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

• 
  DartronTrading (@DartronTrading) segnalati 19 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  Tim Spanoudakis (@spanout) segnalati 23 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 24 minuti fa

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  MattBrookes (@MattBrookes3) segnalati 25 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  The Volatility Viking (@VolaViking) segnalati 26 minuti fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  Breakout Capital Ventures (@BreakoutCV) segnalati 26 minuti fa

  @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

• 
  Darren Neary (@neary_darren) segnalati 28 minuti fa

  @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati 30 minuti fa

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 31 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  The Huntsman (@The_Huntsman23) segnalati 32 minuti fa

  @IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy

• 
  Mark Newton (@Mark_Newton1) segnalati 37 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Iain Clarke (@iain__clarke) segnalati 41 minuti fa

  @IGcom @IGClientHelp your platform is down. When will it be open?

• 
  gkandola79 (@gskandola79) segnalati 41 minuti fa

  @IGcom Sort this problem out now what are you playing at😡

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) segnalati 42 minuti fa

  Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

• 
  Noah Silverman, PhD (@noah_phd) segnalati 43 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  MB (@MBdaytrading) segnalati 43 minuti fa

  @IGcom not working on companies like vod even!!!

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 43 minuti fa

  as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 46 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  T Baba (@Boltlightning77) segnalati 47 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  the Wise Fool (@theWiseFool8) segnalati 48 minuti fa

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  smudgedan (@Smudgedann) segnalati 51 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Buttercup Serenity (@cthao2101) segnalati 58 minuti fa

  @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

• 
  QuantumX (@QuantumStateX) segnalati 60 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.