Stato di IG: problemi di trading e segnalazioni di interruzione
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IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (62%)
- Piattaforma di trading (22%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Login | 12 giorni fa |
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Piattaforma di trading | 12 giorni fa |
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Website | 12 giorni fa |
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Login | 12 giorni fa |
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Login | 12 giorni fa |
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Piattaforma di trading | 12 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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OD2 Trades (@OD2Trades) segnalati@ggreynaomi @Molibar @IGcom sorry. down for me too
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Fred Coloe (@FColoe) segnalati@IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.
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Buttercup Serenity (@cthao2101) segnalati@IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you
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Timthy (@ParafuryDeng) segnalati@IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia
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Mark Newton (@Mark_Newton1) segnalati@djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.
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dismantle_ (@JJJorange) segnalati@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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smudgedan (@Smudgedann) segnalati@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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MB (@MBdaytrading) segnalati@conradcarter66 @JMHDeakin @IGcom Awful
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Jason Hopps (@Jasonhopps) segnalati@IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?
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peter (@A7068AP) segnalati@IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.
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Tanja Bergermeier (@HPschorr) segnalati@IGcom Update on Login issues pls !!!!!
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Nagu Lingampalli (@LingampalliNagu) segnalati@IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening
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jm (@Helix1985) segnalati@IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service
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Roberto Lorenzetti (@LorenzettiRob) segnalati@Molibar @IGcom it’s down for me too.
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?
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Amynah (@Amynah_Aziz) segnalati@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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Tortoise investor (@InvestTortoise) segnalati@andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵
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Perihelion (@PeriHelion96002) segnalati@network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.
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Amynah (@Amynah_Aziz) segnalati@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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CT🪐 (@gercekci_V) segnalati@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
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Tim Spanoudakis (@spanout) segnalati@IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??
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JJ (@investing256) segnalati@IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?
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DartronTrading (@DartronTrading) segnalati@MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.
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Matt (@MattySP500) segnalati@IGClientHelp mobile login on iphone not working ?
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Rob ⭐⭐️ (@LordBadshot) segnalati@Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.
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Julian (@InvestingJulian) segnalati@igcom it’s working now. Why no announcement or customer service?
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STUPPYTRADER (@stuppytrader) segnalati@IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?
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DV8OR (@dv8or1) segnalatiNot able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom
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Richard Knop (@richardknop) segnalatiSeems both main website and mobile app are down, can't login @IGClientHelp
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GOD OF NOTHING (@GODOFFI) segnalati@MBdaytrading @IGcom They always have problems !! Why do you even use them? I stopped using them in 2023 as they couldn't even issue a simple P&L statement despite explaining to their so called accounts how it's done 🙈