IG non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Website |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Ja
(@Ja_Yue) segnalati
@IGClientHelp where can I find the live chat for support? I'm having issue accessing my account.
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Benjamin
(@benjaminarium) segnalati
@IGClientHelp I'm trying to sell from a Share Dealing account but it's triggering the error "Market not available online". Tried your Live Chat but was disconnected. Are you having system issues? I'd like to sell ASAP.
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Jazz Gill
(@jazzgill8) segnalati
@IGClientHelp I Have many times they just dont respond with anything thats why i had to come here to post my concerns as no one at IG is taking ownership in resolving this matter. This needs to go to MD of IG, he can look into this why credit are doing such a bad job as customer service too.
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Jazz Gill
(@jazzgill8) segnalati
@IGClientHelp Really upsetting i sent all my documents then no reply and you said dm us which i did on the 12th March and you said we will be back shortly we are just finalising your pro account today email saying my pro account application has expired? Why such a bad service to a good client?
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Sarang Kusare
(@criticinme) segnalati
@IGcom where can I find the broker number (GIA) for IG...no one is answering the call / web chat...frustrated...can you please help???
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Gearoid
(@Nivag01) segnalati
@IGClientHelp #help it's a disaster every time I progress a chat on your system it gets to a point and your agents end the conversation. What the he'll is going on. Its bad enough your shutting all our accounts
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GoLive
(@GoLive03796541) segnalati
@IGClientHelp : Disappointed in your client service. Trying to reach your team for last 24 hours regarding transaction of 5K. There is just no response. Its so frustrating.
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FlorinCraciun
(@FlorinCraciun) segnalati
@IGClientHelp Can you help with enabling DMA on my account? I have L2 installed but does not seem it to be working.Going into settings it saying" have enabled 'DMA Equities' from My Account > Settings > Preferences." Can't seem to find that setting
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Jazz Gill
(@jazzgill8) segnalati
@IGClientHelp I hope it will be resolved after nearly 2 months of very bad service.
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Jonathan du Preez
(@AfcJono) segnalati
@IGClientHelp @IGNUK Hi can someone urgently help me I have been waiting for my address to be validated for almost two weeks to open my account!
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Arun
(@arunbandi) segnalati
@IGClientHelp since 24hrs having "trade disabled error" in MT4 account
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Crypto420(I AM NOT A BOT)
(@Crypto4202) segnalati
@IGClientHelp help cant reset password
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Wish Lalwani
(@wishlalwani) segnalati
dall'
Los Angeles, California
@IGClientHelp hi I have been having this problem of not being able to close my trade. I am having more of such issues now. Opening trades are ok but closing them is a hit and miss thing. need to exectue multiple times before the trade finally closed and by then.
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Arun
(@arunbandi) segnalati
@IGClientHelp "[Trade is disabled]" MT4 not able to do trading..anyone got same issue?
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Alvin Risk
(@Alvin_Tech1) segnalati
@IGClientHelp I'm really not happy with your service atm as a new clien, I understand you guys are busy however so far whenever I use your live chat after 1hr+ I get through to one of your agent and they just disconnect.
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Crypto420(I AM NOT A BOT)
(@Crypto4202) segnalati
@IGClientHelp ON HOLD FOR TEO HOURS PLEASE HELP
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Shirody
(@shirodystore) segnalati
@IGClientHelp I wonder if you guys can help me change my name to include my middle name (as seen on my passport) on my IG account? The account ID is STPLB. I've contacted your rep Mr. Zhu on Monday for this matter but hasn't received anything since. Thanks
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Wouter
(@Wouts24) segnalati
@IGClientHelp hi ,my charts stopped working ,I made another min deposit but the charts are still missing ,no one answers and the live chat doesn't work,I urgently need help to get my charts working again,(pro real-time)
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JE
(@Lord_Dumont) segnalati
I open an account on @IGcom , the next day I already want to terminate. Impossible to connect to your account especially when you are installing their IG authentification system. This is just a pain. Never had such a bad experience
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David O'Neil
(@David1IL) segnalati
@IGClientHelp You guys need weekend support too! I cannot log into my dashboard via desktop. I get an error telling me it is due to unprecedented demand. But I can log in via app on mobile device which then tells me my balance is 0 and my P/L is -100%... What is going on?
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Jeff Mann
(@jeffmann50) segnalati
@cgmarmion @_scottjonnie @IGcom Agreed mate. Just been through my watch list on IG and 22 out of 40 on it are Closing Only. I’m running down my SB (started when the “IG List” came out) and moving to shares only. Huge spreads and Closing Only BS, make it almost impossible to SB now imo.
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Rajeev Kochhar
(@jeev_ko) segnalati
@IGClientHelp My position was closed in error by your system last Wednesday and I still have not had anyone email or message me with a resolution???
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Mike
(@doctorcrank) segnalati
@IGClientHelp help! All my charts when set to a 1d interval are missing the data for Monday (2021-03-29) - is this a known issue, and will it be fixed?
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Harald Hadrada
(@HaraldHadrada2) segnalati
@IGClientHelp Whats up with you lot live chat nobody there call sent in circles 3 days to tell me passport photo blury when its not. No DM reply technical issue since Friday trying to upload proof of address. Yet im told your mustard...4 days and still no closer to account/OPEN
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BitofaCoin
(@Aimbig2) segnalati
@IGClientHelp You mean you have screwed up again and the customer suffers.
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Sarah Hopkins
(@smiley_sare) segnalati
@IGClientHelp I can’t log on.. I’ve reset pw and still no joy. Has been a problem for months. I’ve been cut off your tel line after waiting 40mins for someone to ans @ 8am. waited hours for a live chat that came and went while I was working, with no email follow up. HELP
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TradeNew
(@TradeNew2) segnalati
@becksvie @IGClientHelp Yeah there's some ticker change issues. Should be resolved eventually.
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Ben Keeling
(@BenKeeling2) segnalati
@IGClientHelp The detailed report section on ProRealTime V11 is not for myself and a number of other users on your community forum. There must be an issue on your side.
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Who
(@the_hypnos) segnalati
@IGClientHelp I've been trying to contact customer services for the past 48 hours, more than 7 hours waiting in a queue but no response, and all I want to do is simply deposit to my new account. What is going on?!
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Nik
(@Nik67067818) segnalati
@IGClientHelp dm you.. help resting password