Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	10 giorni fa
Markt Schwaben	Piattaforma di trading	11 giorni fa
Castleford	Ritiri	17 giorni fa
Paris	Login	un mese fa
Brussels	Piattaforma di trading	un mese fa
Upminster	Login	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Matt (@MattySP500) segnalati 4 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  KhanSahiba (@KhanSahibHu) segnalati 5 minuti fa

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Kryptogem110x (@kryptogem110x) segnalati 5 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) segnalati 6 minuti fa

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  QuantumX (@QuantumStateX) segnalati 7 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Tarjei Thomassen (@technoteee) segnalati 9 minuti fa

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Ric₿ezos (@BezosRic) segnalati 9 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Matt (@MattySP500) segnalati 18 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Amynah (@Amynah_Aziz) segnalati 18 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Tony S (@scotty648) segnalati 18 minuti fa

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  DV8OR (@dv8or1) segnalati 18 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Andrewdc208 (@andrewdc208) segnalati 20 minuti fa

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Amynah (@Amynah_Aziz) segnalati 21 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 23 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  KryptoBeast (@BeastKrypto10x) segnalati 25 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  IG Client Help (@IGClientHelp) segnalati 27 minuti fa

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  MattBrookes (@MattBrookes3) segnalati 31 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  IG Client Help (@IGClientHelp) segnalati 31 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Kryptogem110x (@kryptogem110x) segnalati 36 minuti fa

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  AnnRaj (@anandhichetlur) segnalati 37 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 37 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Matt (@MattySP500) segnalati 42 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Casino Capital (@CasinoCapital) segnalati 44 minuti fa

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Dino - GTFC (@DinoGTFC) segnalati 45 minuti fa

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Mark Thomas (@mtstormus) segnalati 46 minuti fa

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  Heetan J (@Heetan001) segnalati 46 minuti fa

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  Les Norton (@Les_NortonAU) segnalati 49 minuti fa

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Grassroots North Wales (@NWSportDave) segnalati 51 minuti fa

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  Cam (@CamTortola97) segnalati 57 minuti fa

  @IGClientHelp Issue with platform?

• 
  Watermelõn 🍉 (@wa7ermelon) segnalati 57 minuti fa

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.