Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	6 giorni fa
Brest	Piattaforma di trading	6 giorni fa
Valence	Website	6 giorni fa
Le Puy-en-Velay	Login	6 giorni fa
Elne	Login	6 giorni fa
Paris	Piattaforma di trading	6 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Private Insto (@privateinsto) segnalati 50 secondi fa

  @IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 2 minuti fa

  @LBC @IGClientHelp App has recovered but customer services is awful

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 4 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  MB (@MBdaytrading) segnalati 4 minuti fa

  @GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating

• 
  Joel Deakin (@JMHDeakin) segnalati 6 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  Humaira A (@BuksNCofy) segnalati 6 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Barefooted Rascal (@bushy1113) segnalati 8 minuti fa

  @IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable

• 
  wolfofperth (@wolfofperth) segnalati 9 minuti fa

  @IGClientHelp hello I need help can I provide help let’s see how long to get a reply

• 
  अनिल (@paapikeeda) segnalati 9 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 16 minuti fa

  as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

• 
  AnnRaj (@anandhichetlur) segnalati 17 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Lord H (@LordHofH) segnalati 21 minuti fa

  @IGcom Your trading platform has been down for an hour now for everyone, and no comms to users whatsoever. Sort your Sh.t out for gods sake !

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 24 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  Tortoise investor (@InvestTortoise) segnalati 26 minuti fa

  .@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran

• 
  smudgedan (@Smudgedann) segnalati 26 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  JB (@thedarkonexx) segnalati 27 minuti fa

  @IGClientHelp Platform is down but no message on your X account?

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 27 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  Perihelion (@PeriHelion96002) segnalati 28 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  Paul S (@Paul_S1979) segnalati 28 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  DartronTrading (@DartronTrading) segnalati 31 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  james kiernan (@jameski07874400) segnalati 35 minuti fa

  @IGClientHelp can’t login via app or web ??

• 
  MattBrookes (@MattBrookes3) segnalati 35 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Timthy (@ParafuryDeng) segnalati 37 minuti fa

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  DV8OR (@dv8or1) segnalati 42 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Julian (@InvestingJulian) segnalati 43 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  OD2 Trades (@OD2Trades) segnalati 46 minuti fa

  @Molibar @IGcom down for me too

• 
  Peroni (@BantheGoldKit) segnalati 47 minuti fa

  @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 54 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  It's No Joke. (@Read_That_Right) segnalati 56 minuti fa

  @2grokornot2grok @11invest @IGcom It's got to have something to do with it................to be honest I want to leave IG. too expensive.........too any issues like this. cheaper alternative about, but worried about the migration time as i've got active positions Long and anticipating a BO soon.

• 
  Daveodee (@daveodee) segnalati 57 minuti fa

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.