Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	18 giorni fa
Brest	Piattaforma di trading	18 giorni fa
Valence	Website	18 giorni fa
Le Puy-en-Velay	Login	18 giorni fa
Elne	Login	18 giorni fa
Paris	Piattaforma di trading	18 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Amynah (@Amynah_Aziz) segnalati un minuto fa

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  DV8OR (@dv8or1) segnalati 4 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  11invest (@11invest) segnalati 8 minuti fa

  @IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?

• 
  Aimless (@Aimlesstrader1) segnalati 10 minuti fa

  @IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on

• 
  Andy Smith (@andyajsmith1) segnalati 15 minuti fa

  @TheMoneySponge @IGcom App down too

• 
  Amynah (@Amynah_Aziz) segnalati 17 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  the Wise Fool (@theWiseFool8) segnalati 17 minuti fa

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  gold rutile 🌄 (@rutile369) segnalati 18 minuti fa

  @IGcom cannot log in - give us more info about the problem

• 
  Julian (@InvestingJulian) segnalati 21 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  smudgedan (@Smudgedann) segnalati 22 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 23 minuti fa

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  George Wood (@GeorgeW31810800) segnalati 23 minuti fa

  @IGcom Down over 30 mins now.

• 
  Mark Newton (@Mark_Newton1) segnalati 27 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  nick h (@NickHol06) segnalati 27 minuti fa

  @IGcom having issues getting a quote anyone else ????

• 
  JB (@thedarkonexx) segnalati 35 minuti fa

  @IGClientHelp Platform is down but no message on your X account?

• 
  Tom Norman (@plaste) segnalati 35 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  OD2 Trades (@OD2Trades) segnalati 38 minuti fa

  @Molibar @IGcom down for me too

• 
  MB (@MBdaytrading) segnalati 38 minuti fa

  @IGcom so says goto status page then get this !! @IGcom This page is currently inactive and can only be viewed by team members. To see this page, sign in or request an account.

• 
  Nassar Sandusky (@NassarSandusky) segnalati 39 minuti fa

  @TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in

• 
  jelt (@InfoJelt) segnalati 39 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Paul S (@Paul_S1979) segnalati 43 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  MikeN (@Mikenarm) segnalati 46 minuti fa

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  jm (@Helix1985) segnalati 46 minuti fa

  @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

• 
  DV8OR (@dv8or1) segnalati 48 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  AnnRaj (@anandhichetlur) segnalati 49 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  dismantle_ (@JJJorange) segnalati 49 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  The Huntsman (@The_Huntsman23) segnalati 49 minuti fa

  @IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy

• 
  QuantumX (@QuantumStateX) segnalati 49 minuti fa

  @IGcom Customer Service Down

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 50 minuti fa

  @IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!

• 
  Dave (@djp4976) segnalati 58 minuti fa

  @IGcom You’re going to lose a hell of a lot of investors from your platform shortly due to these changes coming in, looks like no more ‘Request for Quote’ orders, limit and market orders only, wouldn’t be so bad if your orders actually got filled, you’ve always been useless with those, seems like only US stocks get filled with U.K. stocks sat there being unfilled all day even when there’s plenty of stock available within that order price