Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (61%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	un giorno fa
Stuttgart	Login	20 giorni fa
Brest	Piattaforma di trading	20 giorni fa
Valence	Website	20 giorni fa
Le Puy-en-Velay	Login	20 giorni fa
Elne	Login	20 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Breakout Capital Ventures (@BreakoutCV) segnalati 8 minuti fa

  @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

• 
  Amynah (@Amynah_Aziz) segnalati 8 minuti fa

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  MB (@MBdaytrading) segnalati 11 minuti fa

  @GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating

• 
  11invest (@11invest) segnalati 12 minuti fa

  @IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 12 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Paul S (@Paul_S1979) segnalati 13 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 21 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  X (@adythompson) segnalati 21 minuti fa

  First time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 🙏 Bad show @IGClientHelp 😡

• 
  Amynah (@Amynah_Aziz) segnalati 21 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Richard Knop (@richardknop) segnalati 23 minuti fa

  Seems both main website and mobile app are down, can't login @IGClientHelp

• 
  MB (@MBdaytrading) segnalati 24 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  AnnRaj (@anandhichetlur) segnalati 25 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  ShareSpeccy (@ShareSpeculator) segnalati 28 minuti fa

  @baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.

• 
  NM1 - (@AimforProfit) segnalati 28 minuti fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 29 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  The Volatility Viking (@VolaViking) segnalati 30 minuti fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  Amynah (@Amynah_Aziz) segnalati 30 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 32 minuti fa

  as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

• 
  Daveodee (@daveodee) segnalati 35 minuti fa

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

• 
  LairdElmski (@LairdElmski) segnalati 36 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  james kiernan (@jameski07874400) segnalati 38 minuti fa

  @IGClientHelp can’t login via app or web ??

• 
  Daveodee (@daveodee) segnalati 39 minuti fa

  @IGcom All platforms going down just before the open and cannot contact anyone ? Even your AI assistant has taken the day off WTF ?

• 
  smudgedan (@Smudgedann) segnalati 41 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Karmjit Riarh (@KarmjitR) segnalati 43 minuti fa

  @TheMoneySponge @IGcom It’s down in Singapore too

• 
  Buttercup Serenity (@cthao2101) segnalati 43 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  QuantumX (@QuantumStateX) segnalati 46 minuti fa

  @IGcom Customer Service Down

• 
  Humaira A (@BuksNCofy) segnalati 46 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Noah Silverman, PhD (@noah_phd) segnalati 51 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  logan (@logan_000711) segnalati 55 minuti fa

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  T Baba (@Boltlightning77) segnalati 55 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login