Stato di IG: problemi di trading e segnalazioni di interruzione
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IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (63%)
- Piattaforma di trading (22%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Login | 2 giorni fa |
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Piattaforma di trading | 2 giorni fa |
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Website | 2 giorni fa |
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Login | 2 giorni fa |
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Login | 2 giorni fa |
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Piattaforma di trading | 2 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Anandhi Chetlur (@anandhichetlur) segnalati@LBC @IGClientHelp App has recovered but customer services is awful
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dismantle_ (@JJJorange) segnalati@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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cynicalanalyst (@cynicalanalyst2) segnalati@11invest @IGcom You're having problems as well?
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TheSphinx 🐿️ (@TheSphinxRocks) segnalati@IGcom You seem to be having problems the last few days. Data migration not going well?
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
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The Volatility Viking (@VolaViking) segnalati@DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that
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Neverasked (@DCBW2025) segnalati@IGcom Why is the service down and when will it be back online? No announcement, support page not working. Jokers.
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Ruud Kist (@Ruud_Kist) segnalati@IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"
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Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati@iKoppie @IGcom They doing the bitmex/coinbase cant login
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DartronTrading (@DartronTrading) segnalati@MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.
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Darren Neary (@neary_darren) segnalati@TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me
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wsbx (@wsbxsg) segnalati@IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.
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Tortoise investor (@InvestTortoise) segnalati@andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵
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D.B.A. Galbraith (@DeeBeeEyyGee) segnalati@CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route
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Noah Silverman, PhD (@noah_phd) segnalati@IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?
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zenXV (@zenxv) segnalati@IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?
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Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati@IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.
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peter (@A7068AP) segnalati@IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.
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smudgedan (@Smudgedann) segnalati@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
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Gonzalo Canete (@GonzaloCanete) segnalatiHi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets
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smudgedan (@Smudgedann) segnalati@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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Tim Spanoudakis (@spanout) segnalati@IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??
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smudgedan (@Smudgedann) segnalati@IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.
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Andy Smith (@andyajsmith1) segnalati@TheMoneySponge @IGcom App down too
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iKopite 🏆*20 (@iKoppie) segnalati@11invest @IGcom Just got a template response from support, telling me to clear cache and switch to wifi haha
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LairdElmski (@LairdElmski) segnalati@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
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Ric₿ezos (@BezosRic) segnalati@DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.
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Molibar (@Molibar) segnalati@IGcom So is IG down now, or is it just me?
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jm (@Helix1985) segnalati@IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service
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Joel Deakin (@JMHDeakin) segnalati@conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.