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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Den
(@BritMum) segnalati
@IGcom You say its about the service for your existing customers but as an existing customer you have prevented me from buying when the price has dipped to lower my average cost. It feels more like you are preventing people buying for other reasons.
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Fouad El-Mekabaty
(@FouadMeka) segnalati
@IGClientHelp @IGcom I still have not had any reply or resolution to this problem. Please sort this out as this is not acceptable. I am surprised and shocked I have not had a reply as of yet.
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HR1234
(@Am1n0_LDN) segnalati
@IGClientHelp are you guys broken AGAIN?
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Russell Hicks
(@hicksi66) segnalati
@IGcom Is there anyone working at IG help? Charts are not always correct, trying to get anyone to talk about it is impossible
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steven coxon
(@stevencoxon1) segnalati
@IGClientHelp what the **** going on what a terrible service trying to.sell but you are cancelling my order?
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Nicholas J Alexander
(@thelovequotient) segnalati
@IGClientHelp what is going on, today I lost all set up of my charts in the App and if I log onto the browser it kicks me out of the App and Visa Versa. This a terrible experience.
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Openskies
(@Openskies13) segnalati
@pete_zouboulis @IGcom @financialombuds Thanks for posting - I received the most ridiculously arrogant email from their service team in Australia here yesterday when I asked for a compensation form. Basically said bad luck and no such thing . Definitely Financial services Ombudsman
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TORO
(@Toro_AIM) segnalati
How will I know when the US markets open if @IGcom doesn't crash??
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Dominic hawkes
(@domhawkes) segnalati
@IGcom Taking bets on the @IGcom servers will be down again.
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ross johnson
(@R0SSJ0HNS0N) segnalati
@IGcom customer service phone line down all day and no ability to message you direct on here. your system is glitching and needs sorting, please contact me ASAP
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Russell Hicks
(@hicksi66) segnalati
@IGcom Tried that, a girl asked for a screenshot of the chart, which I forwarded, she replied that ‘prices go up and down’...what?? 49p for Rio Tinto. I don’t think so. Useless HelpDesk, I could have called the speaking clock for better advice.
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shabak
(@shabakNuke) segnalati
@IGcom It happened again, and again on dip.... Are you guys are serious? You are like the worst broker down there... Seriously...
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Akiba Blade
(@akibablade) segnalati
Got your email @IGcom. Why not Just scale your servers then? don’t block trades. If it were just an infrastructure issue you would just put a nickel in the AWS meter and elastically scale your services!
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MjM Squawk
(@MjMSquawk) segnalati
@JSyborg @IGcom @SharePickers I don't agree with you Johh, I am also a long time trader with IG, let the market decide what happens,this is false duty of care they don't really care about the traders either their platform can't handle the volume or they have an issue like Robinhood on clearing these trades
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Openskies
(@Openskies13) segnalati
@IGcom @TradesDemon You didn't allow ANY trading on any position so that "service " is bollocks
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Russell Hicks
(@hicksi66) segnalati
@IGcom IG help desk is useless
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Fludar
(@radulf36) segnalati
@IGClientHelp Ready to crash again today at US open?
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Ali
(@UmairAl99630979) segnalati
@IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!
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Stefan
(@username6165) segnalati
@IGcom Why can't people open new accounts in the UK and when will you fix this issue?
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Jake Clarke
(@clarkey1989) segnalati
@IGcom @IGClientHelp why would you do this? Market manipulation at its worst. Only just signed up, now I gotta leave you!
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Fouad El-Mekabaty
(@FouadMeka) segnalati
@IGClientHelp Very disappointed with the lack of help when your platform was down last week. My funds have been taken due to the issues last week and there is no resolution in sight.
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The Noughty Graduate
(@TheNoughtyGrad) segnalati
@IGcom Criminal. I suspect you will lose many customers for this. Contributing to distrust in retail brokers who have not structured their activities in such a way as to provide a fair and equitable market for long-side retail investors. Glad I am not a customer - blacklisted. $GME
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Noddie09
(@Noddie091) segnalati
@speculate247 What a load of rubbish! @IGcom close down their app when they start to lose money - This is just another excuse to screw the little guy
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scott mcbride
(@bridey177) segnalati
@IGClientHelp Just wondering whether I can expect your site to go down again at NYSE open at 2.30pm to get shafted again ?
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Jon Busby
(@busbyjon) segnalati
@IGcom WTF are you doing here?
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Elite Soldier
(@ESInvesting) segnalati
@IGSquawk @IGcom IMAGINE HOW MUCH MY CAPITAL WOULD BE AT LESS RISK IF I COULD HAVE AVERAGE DOWN AND BOUGHT INTO $AMC AT $6.00 BUT NO. I CANT. WHY? BECAUSE YOURE THIEFING SCUM!
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Jrahmed21
(@jrahmed21) segnalati
@IGcom Absolutely shocking. I should be able to decide which stocks to buy with MY money. #MarketManipulation $GME $AMC. Have also filed a complaint to the @financialombuds
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Peter Jurek
(@PeterJ44) segnalati
@IGClientHelp Hi there, I've been on the phone for 45 minutes at the moment and still listening to the music! Is there anyone working in help department?
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Ednan®️
(@maqsood_adnan) segnalati
@Andrea334506911 @IGClientHelp Poor service , I got the same email. I thought you use US brokers ?
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Sebastian
(@SebJuodaky) segnalati
@IGcom GO **** YOURSELFS YOU PIECES OF ****