Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	15 giorni fa
Brest	Piattaforma di trading	15 giorni fa
Valence	Website	15 giorni fa
Le Puy-en-Velay	Login	15 giorni fa
Elne	Login	15 giorni fa
Paris	Piattaforma di trading	15 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Joel Deakin (@JMHDeakin) segnalati 3 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  QuantumX (@QuantumStateX) segnalati 4 minuti fa

  @IGcom Customer Service Down

• 
  Tortoise investor (@InvestTortoise) segnalati 4 minuti fa

  .@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran

• 
  Tom Norman (@plaste) segnalati 5 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Noah Silverman, PhD (@noah_phd) segnalati 6 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Alec Lo (@Alec_Lo) segnalati 6 minuti fa

  @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?

• 
  gold rutile 🌄 (@rutile369) segnalati 10 minuti fa

  @IGcom cannot log in - give us more info about the problem

• 
  Andy Smith (@andyajsmith1) segnalati 11 minuti fa

  @TheMoneySponge @IGcom App down too

• 
  MB (@MBdaytrading) segnalati 13 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) segnalati 13 minuti fa

  Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 15 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 17 minuti fa

  @IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!

• 
  Joel Deakin (@JMHDeakin) segnalati 20 minuti fa

  @conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.

• 
  Julian (@InvestingJulian) segnalati 30 minuti fa

  @IGcom what is going on? Still can’t login over an hour later, no status update or anything

• 
  interactive investor (ii) (@ii_couk) segnalati 33 minuti fa

  @frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.

• 
  अनिल (@paapikeeda) segnalati 33 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  Ric₿ezos (@BezosRic) segnalati 36 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Perihelion (@PeriHelion96002) segnalati 38 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  gkandola79 (@gskandola79) segnalati 38 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  Buttercup Serenity (@cthao2101) segnalati 39 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  Paul S (@Paul_S1979) segnalati 42 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Ryno (@Mister_Ryno) segnalati 42 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  wsbx (@wsbxsg) segnalati 44 minuti fa

  @IGcom IG down again!! wtf man

• 
  wsbx (@wsbxsg) segnalati 50 minuti fa

  @IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.

• 
  Timthy (@ParafuryDeng) segnalati 51 minuti fa

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  George Wood (@GeorgeW31810800) segnalati 55 minuti fa

  @IGcom Down over 30 mins now.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 56 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Darren Neary (@neary_darren) segnalati 58 minuti fa

  @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

• 
  Gagan Kashyap (@kashyapgagan) segnalati 58 minuti fa

  @IGClientHelp @IGClientHelp IGgroup down ?? no update

• 
  STUPPYTRADER (@stuppytrader) segnalati 59 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?