Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (61%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	7 giorni fa
Stuttgart	Login	26 giorni fa
Brest	Piattaforma di trading	26 giorni fa
Valence	Website	26 giorni fa
Le Puy-en-Velay	Login	26 giorni fa
Elne	Login	26 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Jarvy55 (@Jarvy55) segnalati 58 secondi fa

  @henrymcivor @IGcom Terrible customer service no replys to emails.

• 
  The Huntsman (@The_Huntsman23) segnalati 2 minuti fa

  @IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy

• 
  Barefooted Rascal (@bushy1113) segnalati 3 minuti fa

  @IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable

• 
  dismantle_ (@JJJorange) segnalati 4 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Andy (@Blowster85) segnalati 4 minuti fa

  @MBdaytrading @IGcom System is down mate. Has been since 2:30pm

• 
  Fred Coloe (@FColoe) segnalati 9 minuti fa

  @IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 10 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  smudgedan (@Smudgedann) segnalati 15 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 18 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  Tanja Bergermeier (@HPschorr) segnalati 24 minuti fa

  @IGcom Update on Login issues pls !!!!!

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati 28 minuti fa

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  George Wood (@GeorgeW31810800) segnalati 30 minuti fa

  @Molibar @IGcom Yes it’s down for me too. Right before US open…. Very poor

• 
  Ankit Atri (@ankit_atri_99) segnalati 31 minuti fa

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  jm (@Helix1985) segnalati 31 minuti fa

  @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

• 
  Julian (@InvestingJulian) segnalati 32 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  dismantle_ (@JJJorange) segnalati 35 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  STUPPYTRADER (@stuppytrader) segnalati 36 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Dougparkspropertynest (@network_surrey) segnalati 36 minuti fa

  @IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 39 minuti fa

  as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

• 
  Macro Joe (@wealthelf) segnalati 43 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  dismantle_ (@JJJorange) segnalati 44 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Perihelion (@PeriHelion96002) segnalati 51 minuti fa

  @IGcom The platform's fecked. No help or communications to customers.

• 
  Dougparkspropertynest (@network_surrey) segnalati 51 minuti fa

  @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

• 
  OD2 Trades (@OD2Trades) segnalati 51 minuti fa

  @Molibar @IGcom down for me too

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 52 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 53 minuti fa

  @IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!

• 
  forex 🚜🧑🏻‍🌾🇬🇧 (@1forextrader1) segnalati 53 minuti fa

  @IGcom Ig down again!!!!!

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 58 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 59 minuti fa

  @LBC @IGClientHelp App has recovered but customer services is awful

• 
  George Wood (@GeorgeW31810800) segnalati 60 minuti fa

  @IGcom Down over 30 mins now.