Stato di IG: problemi di trading e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (62%)
- Piattaforma di trading (21%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Login | 16 giorni fa |
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Piattaforma di trading | 16 giorni fa |
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Website | 16 giorni fa |
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Login | 16 giorni fa |
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Login | 16 giorni fa |
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Piattaforma di trading | 16 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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dismantle_ (@JJJorange) segnalati@IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.
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Harald Hadrada (@HaraldHadrada2) segnalati@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
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Karmjit Riarh (@KarmjitR) segnalati@TheMoneySponge @IGcom It’s down in Singapore too
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Matt (@MattySP500) segnalati@IGClientHelp mobile login on iphone not working ?
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Molibar (@Molibar) segnalati@Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.
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Iain Clarke (@iain__clarke) segnalati@IGcom @IGClientHelp your platform is down. When will it be open?
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Joel Deakin (@JMHDeakin) segnalatiOh dear @IGcom appears to be down 😑
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Diz-Plin Trading (@DizPlinTrading) segnalati@IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!
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cynicalanalyst (@cynicalanalyst2) segnalati@11invest @IGcom You're having problems as well?
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Nassar Sandusky (@NassarSandusky) segnalati@TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in
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Joel Deakin (@JMHDeakin) segnalati@conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.
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Frankz (@frankzondervan2) segnalati@IGcom can I now only set buy and sell limits to trade? I thought @ii_couk were bad, but this isn't great
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T Baba (@Boltlightning77) segnalati@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
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Lord H (@LordHofH) segnalati@IGcom Your trading platform has been down for an hour now for everyone, and no comms to users whatsoever. Sort your Sh.t out for gods sake !
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peter (@A7068AP) segnalati@IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG
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Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati@iKoppie @IGcom They doing the bitmex/coinbase cant login
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Tom Norman (@plaste) segnalati@wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)
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Andrewdc208 (@andrewdc208) segnalati@IGClientHelp did ur system just go down?
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DartronTrading (@DartronTrading) segnalati@MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.
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Peroni (@BantheGoldKit) segnalati@englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots
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gkandola79 (@gskandola79) segnalati@IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom
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Amynah (@Amynah_Aziz) segnalati@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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DV8OR (@dv8or1) segnalati@JJJorange @IGcom @financialombuds Same issue for me… useless customer service
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DV8OR (@dv8or1) segnalati@IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.
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Tim Spanoudakis (@spanout) segnalati@IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??
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jm (@Helix1985) segnalati@IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service
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zenXV (@zenxv) segnalati@IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?
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Dave (@djp4976) segnalati@TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there
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Mark Newton (@Mark_Newton1) segnalati@djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.
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gin&pinklemonade (@Woodywudpeck) segnalatiJust shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent