Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	9 giorni fa
Brest	Piattaforma di trading	9 giorni fa
Valence	Website	9 giorni fa
Le Puy-en-Velay	Login	9 giorni fa
Elne	Login	9 giorni fa
Paris	Piattaforma di trading	9 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  dismantle_ (@JJJorange) segnalati 3 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  easterbunnycard (@easterbunnycard) segnalati 3 minuti fa

  @IGcom Website, Android App, iOS App, Mobile Web App, and API are not processing login. It is poor management and poor service that you post this promotion but no information about your outage after more than 1 hour of outage. Time to look for another platform.

• 
  Private Insto (@privateinsto) segnalati 5 minuti fa

  @IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?

• 
  Dougparkspropertynest (@network_surrey) segnalati 7 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  DV8OR (@dv8or1) segnalati 7 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 7 minuti fa

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  Jason Hopps (@Jasonhopps) segnalati 10 minuti fa

  @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

• 
  CT🪐 (@gercekci_V) segnalati 12 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  George Wood (@GeorgeW31810800) segnalati 18 minuti fa

  @Molibar @IGcom Yes it’s down for me too. Right before US open…. Very poor

• 
  howsmygf (@howsmygf) segnalati 19 minuti fa

  @IGcom still cant login

• 
  अनिल (@paapikeeda) segnalati 21 minuti fa

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

• 
  Iain Clarke (@iain__clarke) segnalati 22 minuti fa

  @IGcom @IGClientHelp your platform is down. When will it be open?

• 
  smudgedan (@Smudgedann) segnalati 29 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  logan (@logan_000711) segnalati 31 minuti fa

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 32 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  Andrewdc208 (@andrewdc208) segnalati 35 minuti fa

  @IGClientHelp did ur system just go down?

• 
  11invest (@11invest) segnalati 36 minuti fa

  @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

• 
  T Baba (@Boltlightning77) segnalati 36 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  peter (@A7068AP) segnalati 38 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Karmjit Riarh (@KarmjitR) segnalati 40 minuti fa

  @TheMoneySponge @IGcom It’s down in Singapore too

• 
  अनिल (@paapikeeda) segnalati 47 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  jm (@Helix1985) segnalati 48 minuti fa

  @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

• 
  AnnRaj (@anandhichetlur) segnalati 50 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Sach 🌏 (@sachsyd) segnalati 51 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  MB (@MBdaytrading) segnalati 53 minuti fa

  @GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating

• 
  Gagan Kashyap (@kashyapgagan) segnalati 55 minuti fa

  @IGClientHelp Both App and web login is down??? what is the issue and when you are going to fix??

• 
  Amynah (@Amynah_Aziz) segnalati 56 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Jarvy55 (@Jarvy55) segnalati 58 minuti fa

  @henrymcivor @IGcom Terrible customer service no replys to emails.

• 
  Humaira A (@BuksNCofy) segnalati 58 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Dave (@djp4976) segnalati 59 minuti fa

  @TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there