Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (61%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	23 ore fa
Stuttgart	Login	20 giorni fa
Brest	Piattaforma di trading	20 giorni fa
Valence	Website	20 giorni fa
Le Puy-en-Velay	Login	20 giorni fa
Elne	Login	20 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Molibar (@Molibar) segnalati 5 minuti fa

  @IGcom So is IG down now, or is it just me?

• 
  cynicalanalyst (@cynicalanalyst2) segnalati 6 minuti fa

  @11invest @IGcom You're having problems as well?

• 
  Jarvy55 (@Jarvy55) segnalati 7 minuti fa

  @henrymcivor @IGcom Terrible customer service no replys to emails.

• 
  CT🪐 (@gercekci_V) segnalati 8 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  wsbx (@wsbxsg) segnalati 14 minuti fa

  @IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.

• 
  Daveodee (@daveodee) segnalati 14 minuti fa

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

• 
  Wally ****** (@Wally_Was_Here) segnalati 15 minuti fa

  @IGcom Damn bro, how do we get into the action

• 
  Sach 🌏 (@sachsyd) segnalati 15 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 17 minuti fa

  @IGcom Basically a non existent client support, you better give back the losses we’re forced to take due to your technical error!!

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati 17 minuti fa

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  Ryno (@Mister_Ryno) segnalati 25 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  LairdElmski (@LairdElmski) segnalati 29 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Gagan Kashyap (@kashyapgagan) segnalati 30 minuti fa

  @IGClientHelp @IGClientHelp IGgroup down ?? no update

• 
  Peroni (@BantheGoldKit) segnalati 31 minuti fa

  @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 36 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  Tom Norman (@plaste) segnalati 36 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  DartronTrading (@DartronTrading) segnalati 37 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  Julian (@InvestingJulian) segnalati 40 minuti fa

  @IGcom what is going on? Still can’t login over an hour later, no status update or anything

• 
  zenXV (@zenxv) segnalati 43 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  interactive investor (ii) (@ii_couk) segnalati 45 minuti fa

  @frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.

• 
  Julian (@InvestingJulian) segnalati 47 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  Cushnut (@stockupnow1702) segnalati 50 minuti fa

  @IGcom I am having problems logging in and your status page is not working. Is there a problem?

• 
  peter (@A7068AP) segnalati 52 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  OD2 Trades (@OD2Trades) segnalati 53 minuti fa

  @Molibar @IGcom down for me too

• 
  gkandola79 (@gskandola79) segnalati 55 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  Amynah (@Amynah_Aziz) segnalati 55 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Mark Newton (@Mark_Newton1) segnalati 57 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  howsmygf (@howsmygf) segnalati 57 minuti fa

  @IGcom anyone can login?

• 
  Matt (@MattySP500) segnalati 58 minuti fa

  @IGClientHelp mobile login on iphone not working ?

• 
  Joel Deakin (@JMHDeakin) segnalati 58 minuti fa

  Oh dear @IGcom appears to be down 😑