Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (44%)
• Login (33%)
• Website (22%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Bouzigues	Website	15 giorni fa
Badajoz	Piattaforma di trading	19 giorni fa
Ciempozuelos	Piattaforma di trading	20 giorni fa
Hackney	Piattaforma di trading	20 giorni fa
London	Login	un mese fa
Berlin	Login	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Trader nomad (@trader_nomad) segnalati 6 minuti fa

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  To The Tick Trading (@_ToTheTick) segnalati 7 minuti fa

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

• 
  J.Hick (@Hickbcfc) segnalati 12 minuti fa

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  Zaraq Afzal (@afzal_zara26257) segnalati 12 minuti fa

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  Malcolm Ace (@Mal_Ace) segnalati 14 minuti fa

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  AnnRaj (@anandhichetlur) segnalati 17 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  smudgedan (@Smudgedann) segnalati 17 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  IG Client Help (@IGClientHelp) segnalati 22 minuti fa

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  WhatsaMata8 (@whatsamata8) segnalati 24 minuti fa

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 24 minuti fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Matt (@MattySP500) segnalati 27 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) segnalati 29 minuti fa

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 32 minuti fa

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  ForGodsGlory (@MojoSnowman) segnalati 34 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Jumpers for Goalposts (@UKFootie66) segnalati 40 minuti fa

  @englandcricket @IGcom What an awful bowling line up

• 
  Mark Newton (@Mark_Newton1) segnalati 42 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 44 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Christine Slimm (@chrissies141) segnalati 45 minuti fa

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  QuantumX (@QuantumStateX) segnalati 48 minuti fa

  @IGcom Customer Service Down

• 
  Sach 🌏 (@sachsyd) segnalati 48 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  TomMcAdamNo5 (@McAdamNo5) segnalati 50 minuti fa

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Andrewdc208 (@andrewdc208) segnalati 51 minuti fa

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  fundamentally its a bargain (@its_fundamental) segnalati 52 minuti fa

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Tarjei Thomassen (@technoteee) segnalati 52 minuti fa

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Cam (@CamTortola97) segnalati 53 minuti fa

  @IGClientHelp Issue with platform?

• 
  DV8OR (@dv8or1) segnalati 57 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  KryptoBeast (@BeastKrypto10x) segnalati 58 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 59 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  matt92 (@matt92__) segnalati 59 minuti fa

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Kryptogem110x (@kryptogem110x) segnalati 59 minuti fa

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac