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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (86%)
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Website (14%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
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| Piattaforma di trading | ||
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Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Mo Miah
(@Mo_Miah0) segnalati
@IGClientHelp I tried to open a share dealing account with another email of mine and it recognised the previous one and now it says it’s locked I have spent over 2 hours on the phone no answer please can you help ?
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stephen hill
(@stephen62285111) segnalati
@IGClientHelp cannot log into my account, know my username and when reset my password and try to log in tells me to contact customer support and nobody answers the phone......
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MartinRoberts
(@M4Roberts) segnalati
@IGClientHelp So, what you are saying is I can only close my current position but can’t add to it!! Surely this is restrictive practice? Why could I open a position initially? The issues with @IGcom as a platform keep mounting up!
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Dean Brooks
(@lincartbrooks) segnalati
@wheeliedealer @GrindertraderUK @IGcom Maybe on one of their life support machines.
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Hallie
(@ehbones) segnalati
@IGClientHelp hi my Instagram account has been flagged as spam (incorrectly) since July. I am tweeting all the insta support pages I can find since you people don’t just have costumer support. HELP!
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William
(@FtseSpecialist) segnalati
@IGClientHelp Well I spent 30 mins on to customer service and few hrs trying to fix. They said somebody from pro realtime would call me if I did a report. Still no call. I’m sure it can be changed if you know how but I dont. I’m not a happy IG customer over this
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Katie Reed
(@sighsmommy) segnalati
@IGClientHelp I am trading with a robot and I am still waiting for that platform to help but do you know why I can't set my lot size to .01 and it show on the charts too...it just keeps trying to trade and saying invalid lot amount, even with expert settings .01 chart shows 0
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Ashley Noronha
(@noronha_ashley) segnalati
@IGClientHelp Getting an error when trying to buy a stock on London Stock Exchange: “Not suitable for European retail clients”. Bit strange it’s not suitable for me buy stock from LSE when I am in London..? Ticker: ARB
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Eddie
(@eddiedavis2707) segnalati
@ChrisyShields @Sierra117_Jon @IGcom Couldn’t agree more absolutely outrageous decision! Take EUA for example as if you would wanna close down here 😳
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telugumesh
(@telugumesh) segnalati
@IGcom anyone here to help?
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Vaibhav
(@vmohatta) segnalati
@IGClientHelp you need to increase your allocation for crypto...advance notice should have been given before just closing down purchases
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MBTrading
(@MBdaytrading) segnalati
@richmoi222 @WShak1 It’s shocking by @IGcom - platform goes down during heavy volume days and now this ! Disgusting
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Matthew Smith
(@sosisticated) segnalati
@IGClientHelp Hi! Trying to upload documents for account activation. Error message: "Sorry, we"re having technical issues. Unfortunately, we can"t finish processing your application at the moment." Am I doing something wrong? Or any idea on how long until the issue is resolved?
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Gary Newman
(@GaryNTrader) segnalati
@Sierra117_Jon @ChrisyShields @IGcom Sounds like they’re reducing the stocks that they let people trade via CFDs and SBs on a permanent basis though, rather than this just being something temporary. Maybe they’re worried about the level of long risk if the markets were to crash
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_
(@DabOf0ppo) segnalati
Trying to get through to @IGcom to place a simple trade is shockingly bad. 45 mins I’ve been waiting now!!! 😤
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Mo Miah
(@Mo_Miah0) segnalati
@IGClientHelp I have an issue with my account when I initially downloaded the app I wanted to open a share dealing account , the app only offered CFD and I didn’t complete my account now it doesn’t allow me to open a share dealing account
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Fletch
(@fletch000007) segnalati
@SLowie100 @IGClientHelp @Toro_AIM Yep, agreed and no great issue with that. I understand wanting to maximise the profitability of the business of course. Step 1) stop taking new positions on certain stocks - they seem to have done this. Step 2) let your customers know that you wish to withdraw from this game 1/2
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Daniel Keegan
(@changhazcome) segnalati
@IGClientHelp Please help me open an account!! I sent my documents in over a week ago and I am beginning to think there is an issue with IG.
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Nick Heap
(@nick_heap) segnalati
@JohnMcG59249309 @SpacsTon @IGClientHelp On the basis they supposedly operate a hedged business model and having regard to the level of liquidity that is available on the mainstream SPACS I don't see what the problem is. Hopefully they get it sorted asap!
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Ryan Kia
(@Ryankia2) segnalati
@GrindertraderUK @IGcom Oh don't worry mate! Just curious, never had a similar problem. But, I wasn't involved with NMC so idk lol.
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MedSupply
(@Fafaservices) segnalati
@IGcom @ST_Business Hi CEO, I have started with IG since Jan 20211 and experienced IG platform down and was unable to close deals. Although raised to IG, the issue hasn't been resolved.
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King Veli
(@KingVeli11) segnalati
@IGClientHelp hey IG hope all is well, I’m having trouble with depositing money into my account. My IG app wouldn’t allow me to deposit more than 3k but I’ve read on IG’s website that the maximum limit in 99.9k. No one is answering the phones or emails, please help.
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Faris Ahmad
(@farisahmad1) segnalati
@IGClientHelp Hi there, I opened my account around 26 Jan. The account says it needs activation and the identity checks seem to have been completed but I still can't fund my account. Been waiting over an hour on the phone too. Help pls?
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George
(@Prick4aTick) segnalati
@IGClientHelp can you please respond to my DM. Need an issue resolving
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Grac
(@Grac06117764) segnalati
@Harshav30374148 @IGClientHelp Thought I had lost my old account when I got disabled and every attempt to have it restored failed until I met globalsecurityhacks on instagram help recover my account, go message
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Fletch
(@fletch000007) segnalati
@IGClientHelp @Toro_AIM Also “offer a low return”? So you’re saying as you don’t make huge profits on these, only some profits, you’re just not bothered about continuing the service for people with existing positions?
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Dr Nobody
(@FreedomFan35) segnalati
@IGcom are you aware of an issue where open positions are not appearing on charts nor in the "open positions" section?!
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Ross Kirwan
(@Rosskirwan1) segnalati
@IGClientHelp @Toro_AIM Two days for clients to adjust their portfolios is bad, and could do irreversible damage to your company brand IG. Stop all the speculation and come out with your intentions @IGClientHelp
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Sean
(@SeanDevonport) segnalati
@IGClientHelp I get an email everyday telling me to add funds to my account when the situation is out of my control. Can you stop this please and just resolve the issue?
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Salvador Bali
(@El_Salvo_) segnalati
@IGcom Will @IGcom be making public the list of all the stock restrictions they are currently implementing? Seems they were happy for us to hold onto downtrodden commodity & energy stocks for the last 12mths, but are now shutting them all down as the uptrend begins #Rigged