Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	13 giorni fa
Markt Schwaben	Piattaforma di trading	14 giorni fa
Castleford	Ritiri	21 giorni fa
Paris	Login	un mese fa
Brussels	Piattaforma di trading	un mese fa
Upminster	Login	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  rohitchad18 (@rohitchad18) segnalati 50 secondi fa

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 54 secondi fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  jelt (@InfoJelt) segnalati 2 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  TomMcAdamNo5 (@McAdamNo5) segnalati 3 minuti fa

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  KryptoBeast (@BeastKrypto10x) segnalati 3 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Heetan J (@Heetan001) segnalati 4 minuti fa

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  Topinfo (@TopTradersADVFN) segnalati 5 minuti fa

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  peter (@A7068AP) segnalati 5 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 7 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Sach 🌏 (@sachsyd) segnalati 14 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  QuantumX (@QuantumStateX) segnalati 15 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Dougparkspropertynest (@network_surrey) segnalati 18 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  IG Client Help (@IGClientHelp) segnalati 19 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Steven Rowe (@Stevenrowe25) segnalati 20 minuti fa

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  Sudhin ps (@Sudhinps15) segnalati 23 minuti fa

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  WhatsaMata8 (@whatsamata8) segnalati 28 minuti fa

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Amynah (@Amynah_Aziz) segnalati 28 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Neil Sanderson (@ChinUpChubbly) segnalati 30 minuti fa

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) segnalati 33 minuti fa

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  Andrewdc208 (@andrewdc208) segnalati 35 minuti fa

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Trader nomad (@trader_nomad) segnalati 39 minuti fa

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  dismantle_ (@JJJorange) segnalati 39 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Girish Menon (@wildlifegiri) segnalati 42 minuti fa

  @englandcricket @IGcom The worst team ever

• 
  Zaraq Afzal (@afzal_zara26257) segnalati 42 minuti fa

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  alexander ellison (@alhellison) segnalati 51 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  IG Client Help (@IGClientHelp) segnalati 51 minuti fa

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) segnalati 53 minuti fa

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  David O'Brien (@DavidB87425) segnalati 55 minuti fa

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 56 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 58 minuti fa

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100