Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	14 giorni fa
Brest	Piattaforma di trading	14 giorni fa
Valence	Website	14 giorni fa
Le Puy-en-Velay	Login	14 giorni fa
Elne	Login	14 giorni fa
Paris	Piattaforma di trading	14 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Paul S (@Paul_S1979) segnalati 3 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Nagu Lingampalli (@LingampalliNagu) segnalati 3 minuti fa

  @IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening

• 
  It's No Joke. (@Read_That_Right) segnalati 6 minuti fa

  @2grokornot2grok @11invest @IGcom It's got to have something to do with it................to be honest I want to leave IG. too expensive.........too any issues like this. cheaper alternative about, but worried about the migration time as i've got active positions Long and anticipating a BO soon.

• 
  Carl (@Tyranus2010) segnalati 9 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 10 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  smudgedan (@Smudgedann) segnalati 12 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  MB (@MBdaytrading) segnalati 15 minuti fa

  @IGcom not working on companies like vod even!!!

• 
  Dougparkspropertynest (@network_surrey) segnalati 23 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Amynah (@Amynah_Aziz) segnalati 24 minuti fa

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  smudgedan (@Smudgedann) segnalati 24 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  gkandola79 (@gskandola79) segnalati 27 minuti fa

  @IGcom Sort this problem out now what are you playing at😡

• 
  Iain Clarke (@iain__clarke) segnalati 28 minuti fa

  @IGcom @IGClientHelp your platform is down. When will it be open?

• 
  Tom Norman (@plaste) segnalati 30 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  𝕺 (@Qblivionn) segnalati 33 minuti fa

  @TheMoneySponge @IGcom How do you move to a different provider while IG is down?

• 
  Aimless (@Aimlesstrader1) segnalati 33 minuti fa

  @IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on

• 
  dismantle_ (@JJJorange) segnalati 34 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Macro Joe (@wealthelf) segnalati 35 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  jm (@Helix1985) segnalati 37 minuti fa

  @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

• 
  MikeN (@Mikenarm) segnalati 38 minuti fa

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  Julian (@InvestingJulian) segnalati 42 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  DV8OR (@dv8or1) segnalati 43 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 47 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 50 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  DV8OR (@dv8or1) segnalati 51 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Casino Capital (@CasinoCapital) segnalati 52 minuti fa

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  MattBrookes (@MattBrookes3) segnalati 53 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  X (@adythompson) segnalati 57 minuti fa

  First time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 🙏 Bad show @IGClientHelp 😡

• 
  Kluedio (@kluedio) segnalati 58 minuti fa

  @Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded

• 
  iKopite 🏆*20 (@iKoppie) segnalati 59 minuti fa

  @11invest @IGcom Just got a template response from support, telling me to clear cache and switch to wifi haha

• 
  gold rutile 🌄 (@rutile369) segnalati 60 minuti fa

  @IGcom cannot log in - give us more info about the problem