Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (44%)
• Login (33%)
• Website (22%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Login	13 ore fa
Berlin	Login	28 giorni fa
Southwark	Login	29 giorni fa
Radstock	Website	2 mesi fa
Kendal	Piattaforma di trading	2 mesi fa
Leer	Piattaforma di trading	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Kryptogem110x (@kryptogem110x) segnalati un minuto fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

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  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) segnalati 6 minuti fa

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

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  fundamentally its a bargain (@its_fundamental) segnalati 7 minuti fa

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Stephen Hampson (@StephenHampson) segnalati 8 minuti fa

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

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  Tom Morris (@TomMorris16) segnalati 9 minuti fa

  @englandcricket @IGcom The worst bowling attack I've ever seen

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  AnnRaj (@anandhichetlur) segnalati 9 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

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  Reality (@Factchecker2000) segnalati 10 minuti fa

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  Guy de Jonquières (@guydej1) segnalati 11 minuti fa

  @IGcom @ChrisB_IG Link is broken.

• 
  scottie (@dingle1964) segnalati 11 minuti fa

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

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  Penny Share Trader (@Penny_Shares) segnalati 13 minuti fa

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Kevin Shames (@kshames) segnalati 16 minuti fa

  @IGClientHelp please can you fix the data on Monster ($MNST) for the share split

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  ShareSpeccy (@ShareSpeculator) segnalati 17 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Ruud Kist (@Ruud_Kist) segnalati 21 minuti fa

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Mr•K (@Mr_K2015) segnalati 21 minuti fa

  @IGcom Can’t login to my account?

• 
  Andy Gill (@andygill76) segnalati 22 minuti fa

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

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  Singh V.R. (@Singhcricguy) segnalati 23 minuti fa

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  Amynah (@Amynah_Aziz) segnalati 26 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Matt (@MattySP500) segnalati 27 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Ric₿ezos (@BezosRic) segnalati 33 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Tom Norman (@plaste) segnalati 35 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  richard rooke (@bigrooke85) segnalati 35 minuti fa

  @maisielatto @IGcom This is a serious issue that needs to be addressed. Why i:sn't anyone talking ab.out it? the link is on my TL - I retweeted it!;[

• 
  Heetan J (@Heetan001) segnalati 38 minuti fa

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  ForGodsGlory (@MojoSnowman) segnalati 39 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  IG Client Help (@IGClientHelp) segnalati 40 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Macro Joe (@wealthelf) segnalati 46 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  rohitchad18 (@rohitchad18) segnalati 46 minuti fa

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  PeeKay (@PrasKon) segnalati 47 minuti fa

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Saul Adom (@SunalotS) segnalati 47 minuti fa

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) segnalati 53 minuti fa

  @IGcom flash crash again huh

• 
  Abs B (@AbsB498343) segnalati 59 minuti fa

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery