Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	9 giorni fa
Markt Schwaben	Piattaforma di trading	10 giorni fa
Castleford	Ritiri	16 giorni fa
Paris	Login	29 giorni fa
Brussels	Piattaforma di trading	un mese fa
Upminster	Login	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 3 minuti fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Rupert 🇬🇧 (@RGrauholz1871) segnalati 4 minuti fa

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Matt (@MattySP500) segnalati 4 minuti fa

  @IGClientHelp mobile login on iphone not working ?

• 
  Sach 🌏 (@sachsyd) segnalati 5 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  justaman (@justamantrading) segnalati 6 minuti fa

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  J-M (@JM1ZZX) segnalati 6 minuti fa

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  ShareSpeccy (@ShareSpeculator) segnalati 6 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Paul S (@Paul_S1979) segnalati 9 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Matt (@MattySP500) segnalati 9 minuti fa

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  IG Client Help (@IGClientHelp) segnalati 10 minuti fa

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  peter (@A7068AP) segnalati 11 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  ForGodsGlory (@MojoSnowman) segnalati 13 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 14 minuti fa

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  fundamentally its a bargain (@its_fundamental) segnalati 14 minuti fa

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  dismantle_ (@JJJorange) segnalati 15 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  AnnRaj (@anandhichetlur) segnalati 15 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Heetan J (@Heetan001) segnalati 18 minuti fa

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  T Baba (@Boltlightning77) segnalati 18 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 25 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Kryptogem110x (@kryptogem110x) segnalati 27 minuti fa

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  Gaurav Jindal (@gj100596) segnalati 33 minuti fa

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Jumpers for Goalposts (@UKFootie66) segnalati 35 minuti fa

  @englandcricket @IGcom What an awful bowling line up

• 
  Josh (@Josh56024482) segnalati 39 minuti fa

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  options_222 (@options_222) segnalati 40 minuti fa

  @IGcom @Polymarket Damn right 😬

• 
  Matt (@MattySP500) segnalati 40 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  David O'Brien (@DavidB87425) segnalati 40 minuti fa

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) segnalati 47 minuti fa

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  Stephen Hampson (@StephenHampson) segnalati 50 minuti fa

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Kryptogem110x (@kryptogem110x) segnalati 52 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 52 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.