Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	14 giorni fa
Brest	Piattaforma di trading	14 giorni fa
Valence	Website	14 giorni fa
Le Puy-en-Velay	Login	14 giorni fa
Elne	Login	14 giorni fa
Paris	Piattaforma di trading	14 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Julian (@InvestingJulian) segnalati 4 minuti fa

  @igcom still can’t login after over an hour. Anyone know what’s going on?

• 
  Trafalgar (@tardigrade911) segnalati 7 minuti fa

  @IGcom It is down, and as usual no feedback from their clients support.

• 
  dismantle_ (@JJJorange) segnalati 9 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 9 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  11invest (@11invest) segnalati 11 minuti fa

  @IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?

• 
  Tim Spanoudakis (@spanout) segnalati 12 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  Brands (@ItsBrandon_FM) segnalati 12 minuti fa

  @IGcom this login error needs to be fixed immediately. Nobody can access their accounts and there has been no update on what’s happening

• 
  zenXV (@zenxv) segnalati 13 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  howsmygf (@howsmygf) segnalati 14 minuti fa

  @IGcom still cant login

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 16 minuti fa

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  𝕺 (@Qblivionn) segnalati 20 minuti fa

  @TheMoneySponge @IGcom How do you move to a different provider while IG is down?

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 22 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  peter (@A7068AP) segnalati 28 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  AK (@avinashkaware01) segnalati 29 minuti fa

  @IGClientHelp Extreme platform outage today. I was locked out of my account from 14:30 to 16:30 despite repeated login attempts. This system failure directly prevented me from closing my Daily US Tech 100 Call at DH152.1£, resulting in a great loss. IG should compensate for that.

• 
  Perihelion (@PeriHelion96002) segnalati 30 minuti fa

  @IGcom The platform's fecked. No help or communications to customers.

• 
  Dougparkspropertynest (@network_surrey) segnalati 30 minuti fa

  @IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!

• 
  AnnRaj (@anandhichetlur) segnalati 31 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Andy (@Blowster85) segnalati 31 minuti fa

  @MBdaytrading @IGcom System is down mate. Has been since 2:30pm

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 37 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  nick h (@NickHol06) segnalati 39 minuti fa

  @IGcom having issues getting a quote anyone else ????

• 
  The Huntsman (@The_Huntsman23) segnalati 39 minuti fa

  @IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy

• 
  Tanja Bergermeier (@HPschorr) segnalati 46 minuti fa

  @IGcom Update on Login issues pls !!!!!

• 
  Joel Deakin (@JMHDeakin) segnalati 48 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  Mr R (@MrR1chmond) segnalati 49 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  MB (@MBdaytrading) segnalati 53 minuti fa

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  Darren Neary (@neary_darren) segnalati 57 minuti fa

  @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

• 
  MB (@MBdaytrading) segnalati 57 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  MikeN (@Mikenarm) segnalati 58 minuti fa

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 59 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 59 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets