IG non funziona o non va?

IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.

Segnala un problema

Mappa attuale

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

1. 

   Piattaforma di trading (75%)

2. 

   Website (13%)

3. 

   Login (13%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Basingstoke	Piattaforma di trading	un mese fa
Brandenburg an der Havel	Piattaforma di trading	un mese fa
Leer	Login	2 mesi fa
Leer	Piattaforma di trading	2 mesi fa
Hannover	Piattaforma di trading	2 mesi fa
Stade	Piattaforma di trading	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• AndY B (@Bowen85AI) segnalati un minuto fa

  @tooshrt @IGClientHelp I’ve had nothing but problems with IG cost a lot of money and they just ignore you. Criminals

• teaboy (@buy_buy_bye) segnalati un minuto fa

  @RichieKennett Embarrassing. They can’t even get the core offering right. Service at @IGcom has put @HLInvest to shame.

• Malin Billinghurst (@MalinBillinghu2) segnalati 4 minuti fa

  @IGClientHelp can you help me?

• Barry evans (@Pellyiss) segnalati 4 minuti fa

  @gregsecker @IGcom @JuneFelix I had the same problem terrible CS

• onlytrading (@comexdefault) segnalati 10 minuti fa

  @IGClientHelp is the android app down in UK? I login successfully but then it crashes everytime.

• David (@David85365939) segnalati 10 minuti fa

  @IGClientHelp ive got a major issue with my account. Your live help doesn’t work, I never get a response from your ‘help’ email, and nobody picks up your phone line. Any suggestions on how to get some action on this?

• stewart wiffen (@s_wiffen) segnalati 17 minuti fa

  @IGClientHelp can you help please. I have a demo MT4 account and want to know if I download the IG app.. Can I follow my account through the app on my phone.

• Jon (@Jon_FX) segnalati 19 minuti fa

  @IGClientHelp why do you put help in the name when you never provide help?

• Bulls&BearsPLC (@BBearsplc) segnalati 19 minuti fa

  @IGcom I get a shocking service from you, I cant get through on the phone, takes ages to get e mail answers which bear no resemblance to the question / query asked...Joke

• Stos (@MZIE3D) segnalati 21 minuti fa

  @IGcom what will it take to get a response? Your customer service is non existent. I’ve tried emailing, calling, live chats, now Twitter. WTF man!!

• andrew michaelides (@andrewmichaeli8) segnalati 21 minuti fa

  @IGClientHelp what is the number to call support team, both numbers on web site don’t work and no one answers the live chat. I would like to have number to close a trade pre market please

• Malin Billinghurst (@MalinBillinghu2) segnalati 22 minuti fa

  @IGClientHelp Hi, I am having problems logging into my account, when I out in my username and password it flashes my screen with a "something went wrong message". I have reset my password and it still did not fix the issue

• bo-dhi (@bomygandhi) segnalati 23 minuti fa

  @IGClientHelp @IGcom waiting on phone for 30 minutes already and no one answers, chat service is answered by same persons who never resolve issues... can someone call me ? Or has IG given up on serving the clients altogether ?

• Matteo Munaretto (@munarettomatteo) segnalati 25 minuti fa

  @IGClientHelp I contacted the Helpdesk because I got this error “error.public-api.exceeded-api-key-allowance” while using the API. They should have changed my quota but I still got the error this week. Thanks.

• Jon (@Jon_FX) segnalati 26 minuti fa

  @IGClientHelp After 3 weeks and a lot of effort on my part I've now got it resolved, but the reluctance to help from the support team is an absolute disgrace! The problem could and should've been fixed in 5 mins, not 3 weeks!

• Mark (@MarkBCars) segnalati 27 minuti fa

  Hi, still no view of shares. @PrimaryBid @IGClientHelp help please

• Matteo Munaretto (@munarettomatteo) segnalati 29 minuti fa

  @IGClientHelp Thanks but in that page I got the following error: “We cannot offer this service online. Please contact the trading desk.”

• bo-dhi (@bomygandhi) segnalati 35 minuti fa

  @IGClientHelp @IGHelp is there any real human help available at IG ? I have been trying to resolve issues last 2 months and been wasting time on chats which support staff end without resolution and never email back. There is no 'save script' option either. #PoorService

• Mo (@tooshrt) segnalati 36 minuti fa

  @IGClientHelp FTSE 350 Oil & Gas Producers hasn't updated today on the platform. Looks like it's broken. Why? @IGSquawk

• Laurie (he/him) (@tweetinglaurie) segnalati 36 minuti fa

  @IGClientHelp Hello, I hope you're well. I’d be grateful for your help please: I've just spent 18 mins on hold, after which my call was disconnected, and Live Chat seems to be unmanned. Do you have anyone working in customer service? If so, how can I reach them? Thank you.

• Trade the future... (@dlefcoe) segnalati 37 minuti fa

  @IGcom "We can't update your preferences because of a technical problem. Please try again later." API works for live account, but fails for demo account. API key generated username and password set to new values as per requirements. please advise...

• NC (@N1ckC) segnalati 37 minuti fa

  @IGClientHelp hi, trying to get through on your phone line since 7am this morning, is there any other way to do live chat to resolve an account issue plse?

• Mina (@Mina01332693) segnalati 38 minuti fa

  @IGClientHelp THERE IS NO HELP AT PRESENT WITH THIS COMPANY. WAITED 40MINS ON THE PHONE ON FRIDAY = NO ANSWER SENT EMAILS THURS/FRI/SAT/SUN = NO ANSWER UNABLE TO CHANGE EMAIL ON MY ACCOUNT WITH NO EXPLANATION WHY NOT ?? NO CLIENT SUPPORT FOR 4 DAYS. TERRIBLE SERVICE.

• DG (@danugoza) segnalati 39 minuti fa

  @IGcom @IGClientHelp created my account on IG and has been locked ever since. The reset password doesn’t help either? Help SOS!

• Professor Lord Sir Dominic Cummings PhD (retd.) (@Eddystone506) segnalati 40 minuti fa

  @IGClientHelp APPALLING service again - 1) where do I file a complaint? Funnily, your "help" page doesnt' tell me this 2) waited on the phone for a manger to escalate this, you cut me off 3) where does it say IN LARGE LETTERS that limits aren't active until 9am on some stocks

• Rudi Diment (@Dimmented) segnalati 42 minuti fa

  @IGcom great notification service, showing equities I have looked at at some point to maybe bet on. However, the equity in question today was ferro-alloy resources.... which you don't allow bets on long or short, so pretty pointless all in all....

• Mo (@tooshrt) segnalati 43 minuti fa

  @IGClientHelp it's still an issue. All FTSE 350 markets aren't ticking. Are they not trading or something?

• Edie (💁🏼‍♀️🤑) (@ediekollling) segnalati 46 minuti fa

  @IGClientHelp Your website states 1 business day for a wire. Might want to update that. Not sure why it takes that long since you get the money same day. Also, I called 3 times yesterday. Was on hold for 25 min each time then disconnected. Your system is clearly broken.

• BitofaCoin (@Aimbig2) segnalati 56 minuti fa

  @IGClientHelp NO error message. It just doesn't connect. This is just yet another IT issue with your platform. The desktop allows the deposit of funds but not the mobile

• GazzaD (@gazzad1) segnalati 57 minuti fa

  @IGcom anybody managing your support lines today? Been holding for over 20 minutes already....