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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (75%)
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Website (13%)
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Login (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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David
(@DaveyD95) segnalati
@IGcom Doesn't stop your live chat being unable to work out anything and then fobbing customers off saying they will email to help and then don't, doesn't inspire any confidence to switch fully to yourselves
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🅒🅐🅘🅡🅝 🖥 📈 💼
(@CairnInvestor) segnalati
@profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍
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Daniel
(@Dan_The_Maiin) segnalati
@IGClientHelp Hi, are you aware of the issues with some of your stocks? I can't edit/close amazon and the current profit is incorrect.
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Rudy65
(@Rudy65uk) segnalati
@IGClientHelp Hi, both my ipad app and laptop are blank on the trading days between 29th March and 12th April for the daily charts. I have closed down and reopened to no avail. Please can you suggest how this can be resolved. Thanks
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juciano
(@liamrees_) segnalati
@IGClientHelp on hold for 40 mins now, locked into trade as stop loss amendments all being rejected on one stock, help?
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vincent
(@dagama1) segnalati
@IGcom They are awful people to deal with. My regret investing in this platform. Don't try it.
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Eddy edster
(@eddy_tedster) segnalati
@IGcom Will there be a Client Help account there too and if so will it be possible to get help unlike it seems to be on Twitter?? @IGClientHelp is always completely unresponsive
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Shan90 Aim Trader
(@Shan90aim) segnalati
@AimTerminator @ii_couk @IGcom Just gives him that error about buying an instrument
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David
(@DaveyD95) segnalati
The great thing about having opened an @IGcom account is that they won't allow me to place any trades and their online chat and email service are nigh on useless so don't even know how to fix an error. Unusuable cash is king
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Trader Queen 👑
(@betrbiz) segnalati
@AOnung @IGcom Not a glitch. It's halted
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stuart
(@stuart06502042) segnalati
@IGClientHelp Can you help me, trying to trade KRBN.P but being told its a 'complex instrument and not eligible to be traded on my account'. I bought this 2 weeks ago and want to add more - can you help?
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Kenny Lam
(@AttackO06384716) segnalati
@IGClientHelp really **** customer services and CFD platform! Request for removal of bank card bc the website doesn’t allow to delete. The customer service ask me to delete on the website. WTF, I already mentioned you **** company doesn’t allow me to remove!
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Matt Skave
(@MattSkave) segnalati
@IGcom I wish this pistorious looking mofoker would **** off
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Hendi
(@Hendi213) segnalati
@MrLarus My shares still haven't been transferred to Ciz on @IGcom yet. Ive called them once and now emailed. Terrible service, half the value likely to have gone by the time they get round to it
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David Stephen
(@151design) segnalati
@IGClientHelp Since last week I have noticed many charts not displaying candlestick data for anything other than daily timeframes? The price position at the time is displayed, but nothing proceeding it during that day. Is this a system-wide problem at the moment?
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darlocst
(@darlocst) segnalati
@IGClientHelp my L2 dealer app - watchlist pro is not longer loading following an update applied this morning. Log file showing error which I have emailed.
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pixie
(@prc162) segnalati
@Fidelity_UK Worst customer experience ever. ISA transfer to @IGcom taken 4 months lost paperwork many times. Finally BACS transfer then cancelled and sent a Cheque in the post unbelievable. @Fidelity_UK living in the 80s. 🤡🤡🤡🎪🎪🎪
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Eddy edster
(@eddy_tedster) segnalati
@IGClientHelp - Is there an issue with the twitter feed list down the right hand side of the trading platform. It does not seem to update automatically today (as it did not yesterday)? #IGPlatformIssue
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Blueflush
(@BlueflushUK) segnalati
@IGClientHelp This issue has still not been resolved - pretty poor to have such a widespread issue with your charts. Impacts all the backwards looking TA indicators.
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Aurelius M
(@Aurelius_astro) segnalati
@IGClientHelp how to report a bereavement of a customer?
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Tom Bore
(@tombore_sweetie) segnalati
@IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks
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Harald Hadrada
(@HaraldHadrada2) segnalati
@keya5000 @IGcom @ii_couk Its 2021 its not hard and tons want the service now not down the line. Time is money.
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ADAMSKI-LSE
(@1980adamski) segnalati
@Hendi213 @IGcom Hi I'm currently trying to sort out my issues with them. Mine has come back today but obviously about 35% down so im trying to get compensated as was not my fault , I will keep you updated on the progress . What a bloody nightmare
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Melaninsuki
(@melaninsuki) segnalati
@loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir
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ժгε (InfoSec Babysitter)
(@AOnung) segnalati
@IGClientHelp Can you sort out the glitch restricting me from trading $LMFA. Problem: ✴Displaying incorrect book cost. ✴inaccurate number of stocks. Been on the phone for 1hr+ now. Thanks!
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bally
(@bally_o) segnalati
@IGcom Why I don't want to use IG. 1. There is not 2 factor authentication and when asked to the customer care there are no tokens left and if hacked the risk is ours 👏🏽
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AM
(@glassjawbone) segnalati
@IGClientHelp Fidelity upped their limit sell to 600% of the current price. This limit used to be only 50%. Why can't IG provide that service?
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Robert Hewins
(@rhewins) segnalati
@IGClientHelp can you please tell me when the problem with the chart for US Oil Crude will be resolved for spread betting? It stopped working on 30 April - there are no candles to see. I am a student following a trading course using a demo account and unable to trade oil!!!!
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Israr Ahmed
(@shoaibchand227) segnalati
@IGcom Lets crash tesla to show that idiotic psychopath market manipulator some lesson ! He's way too over his head now
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CLs Daddy
(@thetaatthemoney) segnalati
@IGClientHelp Hi, couple things I've asked my account manager regarding but got nowhere. Could you please help? 1 - P&L does not reconcile across the account - different P&Ls shown under account balance, positions etc 2 - Trade analytics feature has great promise but.. 1/2