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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (70%)
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Login (20%)
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Website (10%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Piattaforma di trading | |
 Brandenburg an der Havel |
Piattaforma di trading | |
| Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Stocklad
(@Stocklad) segnalati
@scoot3r83 @IGClientHelp @ProRealTime They fix some things, but often wont. Seems common amongst Austrlaian brokers, as long as the money comes in, they figure the interface they present is good enough, and leave it at that. Pathetic. IGs forums are full of disgruntled traders.
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Fade Me if You Can
(@FadeMeIfYouCan) segnalati
@eyeofdtigeerr @IGcom US futures should gap down slightly cos FDAX closed later lower. But was there other news?
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp So today we have a L2 Software update to fix the issues you introduced yesterday, but today we also have @ProRealTime disconnecting from our accounts. You get the wooden spoon award on updates.
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Kennedy Mkapa
(@KennedyMkapa) segnalati
@IGClientHelp I am in Kenya. For the last one week I have been trying to open an account with you guys but I am kept waiting for so long. I uploaded needed documents but my account verification status is still 'pending'. Can I be helped with the issue please.
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Yvette Ramirez
(@YvetteR85922076) segnalati
@IGClientHelp I placed a trade and manually closed it in profit. Your system closed me at a loss and the market didn't move that much at the close. The close on the chart page showed positive. Are there problems with your systems?
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp They always reply to tell me to report via the software. I have done that. Why are so many software and data issues arising as of late. These changes I would think are not called for.
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keya5️⃣⭕️⭕️⭕️
(@keya5000) segnalati
@IGcom @Bluebear103 @IGcom poor service. No excuses. Just get it sorted.
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Jacques Roos
(@jakroos) segnalati
@IGcom most unprofessional service I have just experienced
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Sam
(@Sam27722172) segnalati
@IGClientHelp please contact me, i have an issue with fees.
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Nadi
(@OGBRUHBRUHDOF) segnalati
@IGcom is there an issue with your servers as I havnt been able to log on
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp If you are really working on this, perhaps you can give a semi-detailed list of events etc. you have accomplished over 4 months and how much lag time you have in your performance before there is any movement in this issue. I'm watching paint dry faster.
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x2da4
(@x2da4) segnalati
@IGClientHelp you guys havin mobile issues?
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp @ProRealTime Another reminder as this has been reported via the software also, no replies. Since when you do allow 0.01 contracts to be bought so how can they be partially sold? Have you got a start on this software change/issue yet?
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victoriouspraize
(@victoriousprai2) segnalati
@janixmila @IGClientHelp Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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the_supreme
(@im_thesupreme) segnalati
@IG_US @IGcom @IGSquawk I tried to withdraw.. but nothing just happened.. I haven't received money nor it's deducted from account.. please help.
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Mikella❤
(@omenka_michael) segnalati
@MrJSimmsTrades @IGcom My business account was disabled too for no reason, appeal never work..i got no response from support I was able to recover my account with the help of @cybers_recovery message him I can help you He is highly recommended
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Stocklad
(@Stocklad) segnalati
@scoot3r83 @IGClientHelp @ProRealTime They never get off their behinds to fix anything. Like most brokers, as long as the money comes in, they figure what they got is good enough, and leave it at that. Pathetic. Their own forums are full of disgruntled traders.
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Keegan Chiam
(@ChiamKeegan) segnalati
@IGClientHelp U cannot just apologize, we are talking about real time trading, I have missed serveral profit trades entry just because your system have some problems on certain group of traders ONLY. This is by far the worst event I have encountered. I will be quiting trading with IG.
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jan.x
(@janixmila) segnalati
@IGClientHelp Hi. I was unable to log into my account as for some reason it is locked and even when I reset the password it still says it is locked. I made another account and still can't login because it shows a login failure. I've been trying to login for months. help please
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scoot3r83
(@scoot3r83) segnalati
@Victoria8300 @IGClientHelp Yes the scans are basically what is keeping me for now. I've never experienced so much hot air as I have from IG. Both those charts have now started working so their difficult fix cant be too hard. @IGClientHelp just seem to be doing nothing. Terrible Support.
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Sami27
(@Sami2758315070) segnalati
@IGcom @IGcom You know exactly who I am as my full name was on the review. Your reply was dishonest. You froze my funds and I phoned in every day to try resolve. You made it extremely hard to withdraw my funds. Other regulated companies would have found a solution
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eyeofdtigeerr
(@eyeofdtigeerr) segnalati
@FadeMeIfYouCan @IGcom Bleeding this weekend true… depends i guess if we get some good news soon but looking like a gap down
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scoot3r83
(@scoot3r83) segnalati
@saint1966 @IGClientHelp @ProRealTime Insert generic ‘we are working on the issue’ statement here. Just don’t put a date on it and it can be drawn out for months like the data issue.
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Keegan Chiam
(@ChiamKeegan) segnalati
@IGClientHelp It have been more than 24hrs and till now the problem still exists, this is extremely frustrating. No words can express My anger with this situation and since IG is not interested in my business, I will take it somewhere else.
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Michiel Boshoff
(@michiel_boshoff) segnalati
@IGcom @HathornSabin The problem with @IGSouthAfrica and their helpdesk is that you get a automatic reply but nobody actually resolve the problem!!!
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Steve H
(@Bluebear103) segnalati
@IGcom Sorry but too slow
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Keegan Chiam
(@ChiamKeegan) segnalati
@IGClientHelp I am unable to enter any trade from early morning till now.. frustrated experience with the help desk. "Common Error" prompt every time I try to enter a trade, what a heck are IG doing?
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Kaz$
(@kaz3366s) segnalati
@IGClientHelp Hi, opened an ISA account couple of days ago, still unable to purchase US based shares. Couldn't do form online because of some technical error. I have already emailed signed W8ben form yesterday, absolutely no response and account still not working #thisisslow
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scoot3r83
(@scoot3r83) segnalati
@IGClientHelp New day new software issue. Proscreener is not updating for myself and a few other clients of yours that I know. What is the issue now? @ProRealTime
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Victoria
(@Victoria8300) segnalati
@scoot3r83 @IGClientHelp I left IG 2 months ago and went to trading view because of this issue. The customer support is basically non existent, so frustrating! It's a shame because the scans you can code on prt are awesome. I hope you have some luck getting it fixed soon!