IG non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (70%)
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Login (20%)
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Website (10%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Login | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Tyrone White
(@tpw100) segnalati
@IGClientHelp It appears to be back to normal service, thanks.
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Dorin Symon
(@DorinSymon) segnalati
@IGClientHelp multiple emails, phone calls, webchat since December, over 10 hrs of effort to find a solution...and yet no help, not even a response from IG to activate my account. About to leave!
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Kat K
(@Kaataa_K13) segnalati
@NainaBhaskar2 @IGcom I have IG running in a browsers throughout the day, hence why I had access, but I just got "kicked out" and can't get back in either getting the same error as you
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Peter Sedge
(@PeterSedge) segnalati
G Client Help @IGClientHelp your platform has just gone down
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Siddharth Wandrekar
(@siddswand) segnalati
@IGcom Cannot login in the account .
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stimmi neutron
(@stimmi_neutron) segnalati
@IGClientHelp i cant login to my trading account help!
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Leslie Annan-Forson
(@laf2) segnalati
@IGClientHelp your systems are down? Cannot log in. Your phone lines also down? Keeps disconnecting when trying to call.
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Naina Bhaskar
(@NainaBhaskar2) segnalati
@IGcom Why is your app not working? Can’t even log on the web browser either since 8pm today. Can’t get through on the phone either. @IGcom #igcom
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jaxx7048
(@jaxx7048) segnalati
@IGClientHelp does anyone work at IG these days? I have been ringing for 10 mins and no one is picking up... your customer service is ****
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Julian Bell
(@belljul) segnalati
@igclienthelp when will your platform be back up? It's down in Android app, edge and chrome!!
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lee
(@powertrader74) segnalati
@IGClientHelp help please i cannot log into my spread bet account?
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MartinRoberts
(@M4Roberts) segnalati
@IGcom why can’t I access my account? Unexpected error!! Losing money??
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TM
(@SterlingHappyTM) segnalati
@IGClientHelp Frustrated. No one on team can explain the error on my statement. Spent about 45 mins and still got nowhere. If this is not clarified, I will seriously consider not adding more investment in IG!!!
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Tody
(@Tody95641607) segnalati
@IGClientHelp why is ur platform down now9?
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M@H
(@modges_m) segnalati
@IGClientHelp No one answering phone. Chat been loading someone to help for 20 mins. 2 phone numbers will not connect. My account has an unexpected error. How can i speak to someone pls?
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george
(@gezed) segnalati
@IGClientHelp unable to login into app or website, are there known issues atm?
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Naina Bhaskar
(@NainaBhaskar2) segnalati
@Kaataa_K13 @IGcom Mind doesn’t let me log in, “unexpected error” for the last 20mins. #IGcom. Trying to get through to them on the phone.
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Aston Girl
(@reb40) segnalati
@IGClientHelp any problems we need to be aware of logging in? US markets are open but I keep getting ‘Login Failure’ on the IG app.... #disappointing
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SellSide S.p.A.
(@SellSideChile) segnalati
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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MadAtMarkets
(@Mad_At_Markets) segnalati
@modges_m @IGClientHelp It's not specific to you. Global error
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jaxx7048
(@jaxx7048) segnalati
@IGClientHelp funny that no one picked up the phone when I dialled in as an existing customer but i was attended to when I dialled in as a new customer. Great service!
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Habib El Amiri™
(@LongTradeBrain) segnalati
@IGClientHelp It was all resolved after a little while. Although I think it would have been nice to email your customers as it happened. In the same way that you email for news so that we know it is a general issue you are working on. Just a thought.
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Qamar Hussain
(@qamar_hussain1) segnalati
@IGClientHelp Why has it taken IG this amount of time to engage with a serious issue? And whilst all of this is taking place, it's perfectly fine for IG to expect a day trader to remain totally stagnant whilst you think of a lame excuse?
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jonnywillamson
(@jonnywillamson) segnalati
@IGClientHelp platform down
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Hodgo
(@Hodgjo) segnalati
@IGClientHelp any way I can deal with you at the moment. Phone, login all down. Please advise/DM me.
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Nyle Levi
(@nylelevi) segnalati
@IGcom I'm still not able to get into my account since last night due to your platforms log in issues!
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Benedict Gong
(@Eggy_benny) segnalati
@IGClientHelp 30 minutes on hold for Customer Services - is anybody manning the phones today?
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M@H
(@modges_m) segnalati
@IGClientHelp Tried to call people on help line. Waited 45 mins. No one picked up. Spoke to someone on your IB chat. Who couldn't help. I asked them to arrange for someone to call me. Said no one could help and just email generic email address. How can i speak to a real person at your company?
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TV Polls
(@TVP0LLS) segnalati
@IGClientHelp im having terrible trouble dealing with or connecting with your customer care re an NB point about my account ... 45 mins on hold? Please help
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FabFlamingoTuitionCo
(@fab_flamingoo) segnalati
@IGClientHelp My account has logged me out and now fails to recognise me as an account holder... help...please!