Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	16 giorni fa
Brest	Piattaforma di trading	16 giorni fa
Valence	Website	16 giorni fa
Le Puy-en-Velay	Login	16 giorni fa
Elne	Login	16 giorni fa
Paris	Piattaforma di trading	16 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  dismantle_ (@JJJorange) segnalati 2 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 4 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Karmjit Riarh (@KarmjitR) segnalati 7 minuti fa

  @TheMoneySponge @IGcom It’s down in Singapore too

• 
  Matt (@MattySP500) segnalati 12 minuti fa

  @IGClientHelp mobile login on iphone not working ?

• 
  Molibar (@Molibar) segnalati 15 minuti fa

  @Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.

• 
  Iain Clarke (@iain__clarke) segnalati 17 minuti fa

  @IGcom @IGClientHelp your platform is down. When will it be open?

• 
  Joel Deakin (@JMHDeakin) segnalati 21 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 23 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  cynicalanalyst (@cynicalanalyst2) segnalati 24 minuti fa

  @11invest @IGcom You're having problems as well?

• 
  Nassar Sandusky (@NassarSandusky) segnalati 24 minuti fa

  @TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in

• 
  Joel Deakin (@JMHDeakin) segnalati 24 minuti fa

  @conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.

• 
  Frankz (@frankzondervan2) segnalati 25 minuti fa

  @IGcom can I now only set buy and sell limits to trade? I thought @ii_couk were bad, but this isn't great

• 
  T Baba (@Boltlightning77) segnalati 26 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Lord H (@LordHofH) segnalati 27 minuti fa

  @IGcom Your trading platform has been down for an hour now for everyone, and no comms to users whatsoever. Sort your Sh.t out for gods sake !

• 
  peter (@A7068AP) segnalati 30 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 30 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  Tom Norman (@plaste) segnalati 30 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Andrewdc208 (@andrewdc208) segnalati 31 minuti fa

  @IGClientHelp did ur system just go down?

• 
  DartronTrading (@DartronTrading) segnalati 34 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  Peroni (@BantheGoldKit) segnalati 34 minuti fa

  @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

• 
  gkandola79 (@gskandola79) segnalati 37 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  Amynah (@Amynah_Aziz) segnalati 37 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  DV8OR (@dv8or1) segnalati 38 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  DV8OR (@dv8or1) segnalati 40 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  Tim Spanoudakis (@spanout) segnalati 42 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  jm (@Helix1985) segnalati 43 minuti fa

  @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

• 
  zenXV (@zenxv) segnalati 49 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Dave (@djp4976) segnalati 50 minuti fa

  @TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there

• 
  Mark Newton (@Mark_Newton1) segnalati 58 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 59 minuti fa

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent