Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	8 giorni fa
Brest	Piattaforma di trading	8 giorni fa
Valence	Website	8 giorni fa
Le Puy-en-Velay	Login	8 giorni fa
Elne	Login	8 giorni fa
Paris	Piattaforma di trading	8 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  dismantle_ (@JJJorange) segnalati 2 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  MB (@MBdaytrading) segnalati 5 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  Macro Joe (@wealthelf) segnalati 7 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  dismantle_ (@JJJorange) segnalati 9 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Mahakala (@waimeazach) segnalati 10 minuti fa

  @IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s

• 
  Tortoise investor (@InvestTortoise) segnalati 10 minuti fa

  @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵

• 
  dismantle_ (@JJJorange) segnalati 12 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  interactive investor (ii) (@ii_couk) segnalati 13 minuti fa

  @frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 18 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  QuantumX (@QuantumStateX) segnalati 19 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Buttercup Serenity (@cthao2101) segnalati 33 minuti fa

  @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

• 
  Ric₿ezos (@BezosRic) segnalati 37 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  STUPPYTRADER (@stuppytrader) segnalati 39 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 40 minuti fa

  @IGcom Basically a non existent client support, you better give back the losses we’re forced to take due to your technical error!!

• 
  Wally ****** (@Wally_Was_Here) segnalati 42 minuti fa

  @IGcom Damn bro, how do we get into the action

• 
  Private Insto (@privateinsto) segnalati 42 minuti fa

  @IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?

• 
  DV8OR (@dv8or1) segnalati 42 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  Matt (@MattySP500) segnalati 44 minuti fa

  @IGClientHelp mobile login on iphone not working ?

• 
  Perihelion (@PeriHelion96002) segnalati 44 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  Kluedio (@kluedio) segnalati 46 minuti fa

  @Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded

• 
  Dougparkspropertynest (@network_surrey) segnalati 48 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Richard (@Richard85801567) segnalati 49 minuti fa

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  Macro Joe (@wealthelf) segnalati 50 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Perihelion (@PeriHelion96002) segnalati 50 minuti fa

  @IGcom The platform's fecked. No help or communications to customers.

• 
  Paul S (@Paul_S1979) segnalati 51 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Richard Knop (@richardknop) segnalati 52 minuti fa

  Seems both main website and mobile app are down, can't login @IGClientHelp

• 
  DartronTrading (@DartronTrading) segnalati 55 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  cynicalanalyst (@cynicalanalyst2) segnalati 56 minuti fa

  @11invest @IGcom You're having problems as well?

• 
  OD2 Trades (@OD2Trades) segnalati 57 minuti fa

  @ggreynaomi @Molibar @IGcom sorry. down for me too

• 
  Casino Capital (@CasinoCapital) segnalati 59 minuti fa

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)