Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	15 giorni fa
Markt Schwaben	Piattaforma di trading	16 giorni fa
Castleford	Ritiri	22 giorni fa
Paris	Login	un mese fa
Brussels	Piattaforma di trading	un mese fa
Upminster	Login	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Jam4U (@Jam4u_75) segnalati 42 secondi fa

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  DV8OR (@dv8or1) segnalati 3 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  DV8OR (@dv8or1) segnalati 3 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Aaron ***** (@AaronCocks86016) segnalati 4 minuti fa

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Neil Sanderson (@ChinUpChubbly) segnalati 8 minuti fa

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 9 minuti fa

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  Cam (@CamTortola97) segnalati 9 minuti fa

  @IGClientHelp Issue with platform?

• 
  IG Client Help (@IGClientHelp) segnalati 17 minuti fa

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 18 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Heetan J (@Heetan001) segnalati 25 minuti fa

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  smudgedan (@Smudgedann) segnalati 25 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Matt (@MattySP500) segnalati 26 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Dino - GTFC (@DinoGTFC) segnalati 30 minuti fa

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Penny Share Trader (@Penny_Shares) segnalati 31 minuti fa

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Noah Silverman, PhD (@noah_phd) segnalati 40 minuti fa

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Grassroots North Wales (@NWSportDave) segnalati 40 minuti fa

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  bobfromthebell (@bobfromthebell) segnalati 41 minuti fa

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  CT🪐 (@gercekci_V) segnalati 42 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  smudgedan (@Smudgedann) segnalati 43 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Rupert 🇬🇧 (@RGrauholz1871) segnalati 48 minuti fa

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  David O'Brien (@DavidB87425) segnalati 48 minuti fa

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Trader nomad (@trader_nomad) segnalati 49 minuti fa

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  Amynah (@Amynah_Aziz) segnalati 50 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  KryptoBeast (@BeastKrypto10x) segnalati 52 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Paul S (@Paul_S1979) segnalati 52 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Gaurav Jindal (@gj100596) segnalati 55 minuti fa

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  ForGodsGlory (@MojoSnowman) segnalati 57 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Macro Joe (@wealthelf) segnalati 58 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 58 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 59 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients