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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (83%)
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Website (17%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Piattaforma di trading | |
 Portsmouth |
Piattaforma di trading | |
| Basingstoke |
Piattaforma di trading | |
| Brandenburg an der Havel |
Piattaforma di trading | |
| Leer |
Login | |
| Leer |
Piattaforma di trading |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Eddy edster
(@eddy_tedster) segnalati
@IGcom Will there be a Client Help account there too and if so will it be possible to get help unlike it seems to be on Twitter?? @IGClientHelp is always completely unresponsive
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ժгε (InfoSec Babysitter)
(@AOnung) segnalati
@IGClientHelp Can you sort out the glitch restricting me from trading $LMFA. Problem: ✴Displaying incorrect book cost. ✴inaccurate number of stocks. Been on the phone for 1hr+ now. Thanks!
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David
(@DaveyD95) segnalati
@IGcom Doesn't stop your live chat being unable to work out anything and then fobbing customers off saying they will email to help and then don't, doesn't inspire any confidence to switch fully to yourselves
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Israr Ahmed
(@shoaibchand227) segnalati
@IGcom Lets crash tesla to show that idiotic psychopath market manipulator some lesson ! He's way too over his head now
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pixie
(@prc162) segnalati
@Fidelity_UK Worst customer experience ever. ISA transfer to @IGcom taken 4 months lost paperwork many times. Finally BACS transfer then cancelled and sent a Cheque in the post unbelievable. @Fidelity_UK living in the 80s. 🤡🤡🤡🎪🎪🎪
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Trader Queen 👑
(@betrbiz) segnalati
@AOnung @IGcom Not a glitch. It's halted
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AM
(@glassjawbone) segnalati
@IGClientHelp Fidelity upped their limit sell to 600% of the current price. This limit used to be only 50%. Why can't IG provide that service?
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ADAMSKI-LSE
(@1980adamski) segnalati
@Hendi213 @IGcom Hi I'm currently trying to sort out my issues with them. Mine has come back today but obviously about 35% down so im trying to get compensated as was not my fault , I will keep you updated on the progress . What a bloody nightmare
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bally
(@bally_o) segnalati
@IGcom Why I don't want to use IG. 1. There is not 2 factor authentication and when asked to the customer care there are no tokens left and if hacked the risk is ours 👏🏽
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David
(@DaveyD95) segnalati
The great thing about having opened an @IGcom account is that they won't allow me to place any trades and their online chat and email service are nigh on useless so don't even know how to fix an error. Unusuable cash is king
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Callum Colman
(@CallumColman2) segnalati
@IGcom @IChronicle Youve got the manpower to tweet and article every 30mins but nobodys around to answer the damn phone?! Prorities people!
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Eddy edster
(@eddy_tedster) segnalati
@IGClientHelp - Is there an issue with the twitter feed list down the right hand side of the trading platform. It does not seem to update automatically today (as it did not yesterday)? #IGPlatformIssue
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Shan90 Aim Trader
(@Shan90aim) segnalati
@AimTerminator @ii_couk @IGcom Just gives him that error about buying an instrument
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Harald Hadrada
(@HaraldHadrada2) segnalati
@keya5000 @IGcom @ii_couk Its 2021 its not hard and tons want the service now not down the line. Time is money.
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Savio silva
(@Saviomsilva) segnalati
Ig platform issue @IGcom Unable to close nasdaq 100 Called support and was told is sporadic but it isnt two friends having same issue
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juciano
(@liamrees_) segnalati
@IGClientHelp on hold for 40 mins now, locked into trade as stop loss amendments all being rejected on one stock, help?
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Rudy65
(@Rudy65uk) segnalati
@IGClientHelp Hi, both my ipad app and laptop are blank on the trading days between 29th March and 12th April for the daily charts. I have closed down and reopened to no avail. Please can you suggest how this can be resolved. Thanks
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CLs Daddy
(@thetaatthemoney) segnalati
@IGClientHelp Hi, couple things I've asked my account manager regarding but got nowhere. Could you please help? 1 - P&L does not reconcile across the account - different P&Ls shown under account balance, positions etc 2 - Trade analytics feature has great promise but.. 1/2
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David Stephen
(@151design) segnalati
@IGClientHelp Since last week I have noticed many charts not displaying candlestick data for anything other than daily timeframes? The price position at the time is displayed, but nothing proceeding it during that day. Is this a system-wide problem at the moment?
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Tom Bore
(@tombore_sweetie) segnalati
@IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks
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Aurelius M
(@Aurelius_astro) segnalati
@IGClientHelp how to report a bereavement of a customer?
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Matt Skave
(@MattSkave) segnalati
@IGcom I wish this pistorious looking mofoker would **** off
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vincent
(@dagama1) segnalati
@IGcom They are awful people to deal with. My regret investing in this platform. Don't try it.
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Robert Hewins
(@rhewins) segnalati
@IGClientHelp can you please tell me when the problem with the chart for US Oil Crude will be resolved for spread betting? It stopped working on 30 April - there are no candles to see. I am a student following a trading course using a demo account and unable to trade oil!!!!
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Callum Colman
(@CallumColman2) segnalati
@IGcom Customer service advice, allow people to withdraw and also answer the damn phones, you should already know these. Its not tricky
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Blueflush
(@BlueflushUK) segnalati
@IGClientHelp This issue has still not been resolved - pretty poor to have such a widespread issue with your charts. Impacts all the backwards looking TA indicators.
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Daniel
(@Dan_The_Maiin) segnalati
@IGClientHelp Hi, are you aware of the issues with some of your stocks? I can't edit/close amazon and the current profit is incorrect.
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stuart
(@stuart06502042) segnalati
@IGClientHelp Can you help me, trying to trade KRBN.P but being told its a 'complex instrument and not eligible to be traded on my account'. I bought this 2 weeks ago and want to add more - can you help?
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Melaninsuki
(@melaninsuki) segnalati
@loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir
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Hendi
(@Hendi213) segnalati
@MrLarus My shares still haven't been transferred to Ciz on @IGcom yet. Ive called them once and now emailed. Terrible service, half the value likely to have gone by the time they get round to it