Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (61%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	3 giorni fa
Stuttgart	Login	22 giorni fa
Brest	Piattaforma di trading	22 giorni fa
Valence	Website	22 giorni fa
Le Puy-en-Velay	Login	22 giorni fa
Elne	Login	22 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Nagu Lingampalli (@LingampalliNagu) segnalati 7 minuti fa

  @IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening

• 
  Amynah (@Amynah_Aziz) segnalati 8 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  peter (@A7068AP) segnalati 9 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  wolfofperth (@wolfofperth) segnalati 10 minuti fa

  @IGClientHelp hello I need help can I provide help let’s see how long to get a reply

• 
  Aimless (@Aimlesstrader1) segnalati 14 minuti fa

  @IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on

• 
  Andy (@Blowster85) segnalati 18 minuti fa

  @MBdaytrading @IGcom System is down mate. Has been since 2:30pm

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 20 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  MB (@MBdaytrading) segnalati 21 minuti fa

  @GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 23 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  wsbx (@wsbxsg) segnalati 24 minuti fa

  @IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 29 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  NM1 - (@AimforProfit) segnalati 33 minuti fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  Mr ********** (@MrShitbagger) segnalati 37 minuti fa

  @IGClientHelp IG down ?

• 
  MB (@MBdaytrading) segnalati 38 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  jm (@Helix1985) segnalati 38 minuti fa

  @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

• 
  Dave (@djp4976) segnalati 38 minuti fa

  @TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there

• 
  Sach 🌏 (@sachsyd) segnalati 38 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Karmjit Riarh (@KarmjitR) segnalati 38 minuti fa

  @TheMoneySponge @IGcom It’s down in Singapore too

• 
  iKopite 🏆*20 (@iKoppie) segnalati 42 minuti fa

  @11invest @IGcom Just got a template response from support, telling me to clear cache and switch to wifi haha

• 
  fundamentally its a bargain (@its_fundamental) segnalati 43 minuti fa

  @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

• 
  DartronTrading (@DartronTrading) segnalati 46 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  jm (@Helix1985) segnalati 47 minuti fa

  @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

• 
  MB (@MBdaytrading) segnalati 50 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  Perihelion (@PeriHelion96002) segnalati 50 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 51 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 54 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  George Wood (@GeorgeW31810800) segnalati 55 minuti fa

  @IGcom Down over 30 mins now.

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 56 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  11invest (@11invest) segnalati 56 minuti fa

  @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 59 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!