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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (75%)
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Website (13%)
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Login (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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BX Jaeger
(@BoerXu) segnalati
@IGClientHelp @IGcom I've called and emailed and still no response. honestly this is appalling service as you've basically locked my money from trading, potentially resulting in losses for me. This is failing in your basic duty to be a broker.
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Sean
(@sean_handle) segnalati
@IGcom "cannot login to account". You must call their support desk to troubleshoot login issues?! 47 minutes on hold and still no answer
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BigBooba
(@BigBooba3) segnalati
@IGcom where is the statement regarding the ongoing settlement issues with Citi? Well past settlement date of shares traded 7th June, is it you or Citi keeping those funds? What are they doing with them and how long do you/they intend to withhold them?
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mike cos
(@mikecosgrove) segnalati
@IGcom @ChrisB_IG @VictoriaS_IG You guys are losing so much potential business it’s unreal. A client of mine called rang you to find out more details about your pricing of options under your SB accounts. Waited 25 mins and put the phone down. He then went to Saxo with over £450k in capital. Sort ur **** out
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kanayo
(@hkk456) segnalati
@IGClientHelp Now no problem I am happy
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Louise Heaton
(@Louise_Emma_H) segnalati
@IGcom are you down? Cannot log in
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Jason Hennessy
(@JasonHennessy6) segnalati
@IGClientHelp The spread value does not show in the web platform for all instruments particularly stocks Is there an issue as it shows on mobile
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Larus
(@MrLarus) segnalati
@IGClientHelp Hi. Please note that the market wasn't in auction, your idiots had suspended trading in the stock whilst all other brokers were offering a full service
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💱
(@BOYBANDMONEY) segnalati
@IGcom customer service is quite disappointing
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l77pahtrader
(@joe007_) segnalati
@IGClientHelp kindly get some one to answer the phones for existing clients -customer service ?
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Can't think of a cool name yet
(@R16025131) segnalati
@IGClientHelp 1. Would have been nice to be pre warned 2. Other brokers continued trading normally without any issues With respect, another excuse & terrible Comms & resolution, again! Started the process of moving accounts regardless
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Ed Poole
(@_ewp) segnalati
@IGClientHelp Hi, none of my positions are appearing on the charts. Is this a known problem?
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Rob Wombwell
(@baldybobby) segnalati
@IGClientHelp seems to be an issue with your alerts today. Triggering on your app, but not pinging to my phone. Please advise.
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Frenzy -
(@FrenzyHr) segnalati
@IGcom you have poor poor pooor customer service it’s incredible how poor it is.
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rbiggs
(@illgetugadget) segnalati
what a joke by #AAL today, given shareholders these Thungela shares; they aren't even posted to my account by @IGClientHelp and they are already down by almost -50%... 🤬 nice perk then lol
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🕗ontheup🕟
(@pjb2go) segnalati
@EstebanMaccers @MBdaytrading @IGcom I guess that works both ways tho, if u are scaling down a losing trade too?
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WheelieDealer
(@wheeliedealer) segnalati
My mate @ZJS_Ret has spoken to @IGcom and it is possible to create up to 5 partitioned Accounts under the one Login !! I'm so pleased and I can get my New System Test started very soon (assuming I can figure the tech out but looks easy). Thanks Zyg !!!
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Dr Dan Jones 🇦🇶🌊👩💻
(@DanJonesOcean) segnalati
@ft_content @IGcom Ugh. Leave the oil in the damn ground already.
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fabios
(@fabios23639271) segnalati
@loveisaduel @IGClientHelp @IGClientHelp need help can somone call?
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AgedTrader
(@AgedTrader) segnalati
@IGClientHelp ProRealTime not functioning correctly this weekend....Loads older version.....virtually useless...this is following IG's Friday night maintenance scheduled work. Is there a correlation?
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Charles Oakden
(@darkkhorse42) segnalati
@IGClientHelp I would believe this to be sincere if you had contacted me via direct message so I could reply securely. Simple issue of transferring some money - one week later and despite promises from customer services still not dealt with. Window dressing for @TheFCA ?
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Bludhaven von Carstein
(@vonBludhaven) segnalati
@IGClientHelp orders can't get through... is the site having issues?
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Marc MacConchradha
(@tambourciles) segnalati
@IGcom Just wondering if you're down for upgrades.. I still have a small account with you and doing eow checks. Usually I get a downtime email a few days ahead but I searched and can't see anything.
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Mike Belmore
(@MikeBelmore1) segnalati
@IGClientHelp My account has been locked because I had trouble remembering my password. I changed it but I am still locked out
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Ben Pearson
(@Benpearson1993) segnalati
@IGClientHelp - I’ve been having issues for a couple of weeks with charts freezing when editing text or line colour. I have to close the chart and search for it again to continue which is annoying. Happens every day. Thanks.
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Bob
(@Bob05824416) segnalati
@IGClientHelp hi I get an an unexpected error message when trying to log on this evening..........I was fully operational this afternoon.......if status page indicates everything is operating ok.
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Richard Nell
(@RichardNell5) segnalati
@IGClientHelp I funded my international account for the first time on 25 May and the funds are still not reflecting in my account. I also have trouble loading the proof of payment. What should I do other than sending a mail and wait for a reply?
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Paul Newman
(@pauln241) segnalati
@IGcom I love your OLED TV's, but please fix the issues with C9 OLED, Atmos lag when going from Xbox to TV then TV to AMP and only 06Hz Dolby Vision. or could I trade my C9 for new OLED TV to fix issues? I can buy another one as I also have a B6 OLED. Thanks.
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PI_bloke
(@neverton_29) segnalati
@MrLarus @IGClientHelp Jeez. Everytime Iget hacked off with my platforms I here about another problem with IG. Added 3 lots #ORPH this morning.
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Zara
(@zarazaib1) segnalati
@IGClientHelp @IGcom Honestly I’m on the verge of doing that! They have zero customer service! What is wrong with you people? If you don’t have enough people then hire me! Lol