Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (43%)
• Piattaforma di trading (43%)
• Ritiri (7%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Montpellier	Login	15 giorni fa
Narbonne	Login	15 giorni fa
Charleville-Mézières	Website	15 giorni fa
Figeac	Login	15 giorni fa
Clichy	Login	20 giorni fa
Sérignan	Piattaforma di trading	27 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Amynah (@Amynah_Aziz) segnalati un minuto fa

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  Jess-No flags because I actually am British (@JessSalop) segnalati un minuto fa

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 2 minuti fa

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  matt (@clarityenjoyer) segnalati 3 minuti fa

  @englandcricket @IGcom Terrible team

• 
  IG (@IGcom) segnalati 5 minuti fa

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  dismantle_ (@JJJorange) segnalati 5 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 5 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  MB (@MBdaytrading) segnalati 6 minuti fa

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  Amynah (@Amynah_Aziz) segnalati 8 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  WhatsaMata8 (@whatsamata8) segnalati 8 minuti fa

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  AnnRaj (@anandhichetlur) segnalati 12 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  peter (@A7068AP) segnalati 13 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  Girish Menon (@wildlifegiri) segnalati 14 minuti fa

  @englandcricket @IGcom The worst team ever

• 
  ShareSpeccy (@ShareSpeculator) segnalati 17 minuti fa

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 18 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  paul Borrowdale (@BorrowdalePaul) segnalati 31 minuti fa

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  nick h (@NickHol06) segnalati 32 minuti fa

  @IGcom having issues getting a quote anyone else ????

• 
  Bazzer (@baz_trading) segnalati 37 minuti fa

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Matt (@MattySP500) segnalati 38 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Alan McGee (@Alan_McGee_UK) segnalati 39 minuti fa

  @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 39 minuti fa

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 40 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  J-M (@JM1ZZX) segnalati 41 minuti fa

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 42 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  options_222 (@options_222) segnalati 43 minuti fa

  @IGcom @Polymarket Damn right 😬

• 
  ForGodsGlory (@MojoSnowman) segnalati 51 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Cam (@CamTortola97) segnalati 51 minuti fa

  @IGClientHelp Issue with platform?

• 
  alexander ellison (@alhellison) segnalati 54 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 57 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Dino - GTFC (@DinoGTFC) segnalati 58 minuti fa

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in