Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	2 giorni fa
Brest	Piattaforma di trading	2 giorni fa
Valence	Website	2 giorni fa
Le Puy-en-Velay	Login	2 giorni fa
Elne	Login	2 giorni fa
Paris	Piattaforma di trading	2 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 2 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  Perihelion (@PeriHelion96002) segnalati 3 minuti fa

  @IGcom The platform's fecked. No help or communications to customers.

• 
  Fred Coloe (@FColoe) segnalati 3 minuti fa

  @IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.

• 
  Macro Joe (@wealthelf) segnalati 3 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  DartronTrading (@DartronTrading) segnalati 4 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 5 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Matt (@MattySP500) segnalati 8 minuti fa

  @IGClientHelp mobile login on iphone not working ?

• 
  Tim Spanoudakis (@spanout) segnalati 9 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  peter (@A7068AP) segnalati 9 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  अनिल (@paapikeeda) segnalati 9 minuti fa

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

• 
  Molibar (@Molibar) segnalati 11 minuti fa

  @IGcom So is IG down now, or is it just me?

• 
  Emeka N (@emeka89) segnalati 13 minuti fa

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Trafalgar (@tardigrade911) segnalati 13 minuti fa

  @IGcom It is down, and as usual no feedback from their clients support.

• 
  CT🪐 (@gercekci_V) segnalati 14 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Noah Silverman, PhD (@noah_phd) segnalati 14 minuti fa

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 18 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Barefooted Rascal (@bushy1113) segnalati 22 minuti fa

  @IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable

• 
  Darren Neary (@neary_darren) segnalati 22 minuti fa

  @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 23 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 27 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  Tortoise investor (@InvestTortoise) segnalati 28 minuti fa

  .@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 33 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  smudgedan (@Smudgedann) segnalati 42 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Julian (@InvestingJulian) segnalati 42 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  howsmygf (@howsmygf) segnalati 47 minuti fa

  @IGcom still cant login

• 
  Mark Newton (@Mark_Newton1) segnalati 48 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati 52 minuti fa

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  Brands (@ItsBrandon_FM) segnalati 52 minuti fa

  @IGcom this login error needs to be fixed immediately. Nobody can access their accounts and there has been no update on what’s happening

• 
  dismantle_ (@JJJorange) segnalati 55 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  wsbx (@wsbxsg) segnalati 57 minuti fa

  @IGcom IG down again!! wtf man