IG non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (75%)
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Website (13%)
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Login (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Piattaforma di trading | |
 Brandenburg an der Havel |
Piattaforma di trading | |
| Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Matteo Munaretto
(@munarettomatteo) segnalati
@IGClientHelp I contacted the Helpdesk because I got this error “error.public-api.exceeded-api-key-allowance” while using the API. They should have changed my quota but I still got the error this week. Thanks.
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David O'Neil
(@David1IL) segnalati
@IGClientHelp You guys need weekend support too! I cannot log into my dashboard via desktop. I get an error telling me it is due to unprecedented demand. But I can log in via app on mobile device which then tells me my balance is 0 and my P/L is -100%... What is going on?
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Jazz Gill
(@jazzgill8) segnalati
@IGClientHelp I Have many times they just dont respond with anything thats why i had to come here to post my concerns as no one at IG is taking ownership in resolving this matter. This needs to go to MD of IG, he can look into this why credit are doing such a bad job as customer service too.
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GoLive
(@GoLive03796541) segnalati
@IGClientHelp : Disappointed in your client service. Trying to reach your team for last 24 hours regarding transaction of 5K. There is just no response. Its so frustrating.
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Jazz Gill
(@jazzgill8) segnalati
@IGClientHelp Really upsetting i sent all my documents then no reply and you said dm us which i did on the 12th March and you said we will be back shortly we are just finalising your pro account today email saying my pro account application has expired? Why such a bad service to a good client?
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Bulls&BearsPLC
(@BBearsplc) segnalati
@IGcom I get a shocking service from you, I cant get through on the phone, takes ages to get e mail answers which bear no resemblance to the question / query asked...Joke
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Ed Poole
(@_ewp) segnalati
@IGClientHelp @IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?
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onlytrading
(@comexdefault) segnalati
@IGClientHelp is the android app down in UK? I login successfully but then it crashes everytime.
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AndY B
(@Bowen85AI) segnalati
@IGcom @advfn What a joke. How this has happened is beyond me. Still waiting for my money back from the problems your platform caused on the 28th jan. #Criminal
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AndY B
(@Bowen85AI) segnalati
@tooshrt @IGClientHelp I’ve had nothing but problems with IG cost a lot of money and they just ignore you. Criminals
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Kerryn Hooper
(@kerryn_hooper) segnalati
@IGClientHelp can’t seem to get through on the online chat. Is all okay? Or is there a better way to get help please.
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BitofaCoin
(@Aimbig2) segnalati
@IGClientHelp You mean you have screwed up again and the customer suffers.
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Ja
(@Ja_Yue) segnalati
@IGClientHelp where can I find the live chat for support? I'm having issue accessing my account.
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Jon
(@Jon_FX) segnalati
@IGClientHelp why do you put help in the name when you never provide help?
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Mo
(@tooshrt) segnalati
@IGClientHelp FTSE 350 Oil & Gas Producers hasn't updated today on the platform. Looks like it's broken. Why? @IGSquawk
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Sarang Kusare
(@criticinme) segnalati
@IGcom where can I find the broker number (GIA) for IG...no one is answering the call / web chat...frustrated...can you please help???
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FlorinCraciun
(@FlorinCraciun) segnalati
@IGClientHelp Can you help with enabling DMA on my account? I have L2 installed but does not seem it to be working.Going into settings it saying" have enabled 'DMA Equities' from My Account > Settings > Preferences." Can't seem to find that setting
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Benjamin
(@benjaminarium) segnalati
@IGClientHelp I'm trying to sell from a Share Dealing account but it's triggering the error "Market not available online". Tried your Live Chat but was disconnected. Are you having system issues? I'd like to sell ASAP.
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Shirody
(@shirodystore) segnalati
@IGClientHelp I wonder if you guys can help me change my name to include my middle name (as seen on my passport) on my IG account? The account ID is STPLB. I've contacted your rep Mr. Zhu on Monday for this matter but hasn't received anything since. Thanks
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Ben Keeling
(@BenKeeling2) segnalati
@IGClientHelp The detailed report section on ProRealTime V11 is not for myself and a number of other users on your community forum. There must be an issue on your side.
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Ed Poole
(@_ewp) segnalati
@IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?
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Jeff Mann
(@jeffmann50) segnalati
@cgmarmion @_scottjonnie @IGcom Agreed mate. Just been through my watch list on IG and 22 out of 40 on it are Closing Only. I’m running down my SB (started when the “IG List” came out) and moving to shares only. Huge spreads and Closing Only BS, make it almost impossible to SB now imo.
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JE
(@Lord_Dumont) segnalati
I open an account on @IGcom , the next day I already want to terminate. Impossible to connect to your account especially when you are installing their IG authentification system. This is just a pain. Never had such a bad experience
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Jon
(@Jon_FX) segnalati
@IGClientHelp After 3 weeks and a lot of effort on my part I've now got it resolved, but the reluctance to help from the support team is an absolute disgrace! The problem could and should've been fixed in 5 mins, not 3 weeks!
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Who
(@the_hypnos) segnalati
@IGClientHelp I've been trying to contact customer services for the past 48 hours, more than 7 hours waiting in a queue but no response, and all I want to do is simply deposit to my new account. What is going on?!
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Mo
(@tooshrt) segnalati
@IGClientHelp it's still an issue. All FTSE 350 markets aren't ticking. Are they not trading or something?
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Jonathan du Preez
(@AfcJono) segnalati
@IGClientHelp @IGNUK Hi can someone urgently help me I have been waiting for my address to be validated for almost two weeks to open my account!
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BitofaCoin
(@Aimbig2) segnalati
@IGClientHelp NO error message. It just doesn't connect. This is just yet another IT issue with your platform. The desktop allows the deposit of funds but not the mobile
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Samsul Hoque
(@Sammythesaint12) segnalati
@IGcom does anyone ever answer your phone? Waiting for hours no one ever answers. I suppose I’ll have to switch my account to HL. For better customer service.
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Alvin Risk
(@Alvin_Tech1) segnalati
@IGClientHelp I'm really not happy with your service atm as a new clien, I understand you guys are busy however so far whenever I use your live chat after 1hr+ I get through to one of your agent and they just disconnect.