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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (71%)
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Website (14%)
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Login (14%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Login | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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M R F A D E D G L 🖤 R Y
(@MrFadedGlory23) segnalati
@IGClientHelp Is your live chat down? Been on hold on the phone for 30+ mins and the live chat window is a blank screen so you cant do anything??
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Hayeswood Ashdown FX/Futures Trading
(@h_a_trading) segnalati
@WalshyNick @IGClientHelp Still same problem this morning @IGClientHelp
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Gerald Picklestein
(@GPicklestein) segnalati
@IGClientHelp Thanks for your reply. So would I be able to avoid these issues if I just short the stocks myself, via my share dealing account? Or would I run into the same problem?
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Todd
(@RickyToddz) segnalati
@IGClientHelp Whenever I login my account it says I have been locked. Upon resetting my password and logging back in, I am locked out again. Please could you provide help with this. I been on hold for over an hour now!!!
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CryptoDog
(@Deg092) segnalati
@IGClientHelp hey I'm using MT4 and for some reason when I edit one of positions SL and TP it effects my other positions that I currently have open on the same pair any idea on how to fix this?
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Syed Haider Kazmi
(@mushadi514) segnalati
@IGClientHelp till now two weeks IG did not slove my issue Reminder Account HXV6B Real time pro launch link not working please Solve my issue Till now no help support person called me May be IG DO not like client.
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Syed Haider Kazmi
(@mushadi514) segnalati
@IGClientHelp IG real pro launch link not working send proof of pictures but still IG help sending information how to enable etc.plz IG support team Launch link from dash board next page not displaying plz 🙏🙏🙏🙏 fixed my issue two weeks now !!!!!!!
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Gerald Picklestein
(@GPicklestein) segnalati
@IGClientHelp I've been trying to place short trades using my spread betting account, but I keep getting error messages about the stock being unborrowable. I don't understand because I'm not borrowing any stock, just trying to bet on the on price movement
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hesham barr
(@heshambarr) segnalati
@IGClientHelp Hi there - can't log in using password on computer, nor biometric details on 'phone. No one answers the 'phone nor the chat to get support.
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Ryan Gray
(@ryangraydj) segnalati
@IGClientHelp I’ve sent you a private message, please check your box. You made a partial sell order without my consent. I never ordered you to sell and at that time I had sufficient funds so that’s was not a stop loss problem!
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Ride Safe With Us LLC
(@DeWayneHensley) segnalati
@IGClientHelp MT4, Trying to place trade. Continue to get error “off quotes” , help PLEASE
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Syed Haider Kazmi
(@mushadi514) segnalati
@IGClientHelp i already send bundle off an email with screen shot also attached email from real pro teams reply Errors code 1003
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Carlos Garcia
(@C4rli86) segnalati
@IGClientHelp Hi, i have trouble with the platform, since i opened the live account and set it up on MT4, don’t let me open a trade, in the chart don’t appear the option to open/close trades. Everything is in blank Desktop and Mbile App both the same. Anyone can help??
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Aky malik
(@mamalik1) segnalati
@IGClientHelp i am so shocked with your poor customer service. I purchased #cbx shares via @PrimaryBid IG have still not put the shares in my account. Advisors not helping
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Lion's Eye Entrainment
(@LionsEyeEntLLC) segnalati
@IGClientHelp Is IG a margin only based service? If not how do I make that selection within my account?
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Watchfulrabbit
(@watchfulrabbit) segnalati
@IGClientHelp hi have had 4 live chat sessions ended by operator before issue has been resolved ?!? What's going on
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AndY B
(@Bowen85AI) segnalati
@LionsEyeEntLLC @IGClientHelp I’d look elsewhere. Nothing but problems with IG. They will steel your money and ignore you.
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Mr. Nyea - こりーの
(@notcolino) segnalati
@IGClientHelp @pione3r Can you please answer the question. When will we be able to buy (open) positions again on $AMC? @TheFCA should be investigating what you're doing. I have already moved my business elsewhere because of your dishonesty and lack of help.
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Hafiz 🇧🇩🇬🇧
(@hafiz_11120) segnalati
@GaryNTrader @Hermes3456 @IGcom They can’t booked unused vouchers as revenue in accounts. So won’t be bad if bookings are paid with vouchers but less CF though. I myself got one to use from last year
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Gary Newman
(@GaryNTrader) segnalati
@hafiz_11120 @Hermes3456 @IGcom I suspect a lot will also come down to how many flights are booked using vouchers which they’ve already had the revenue from in 2019/20! Must be a lot of money worth of vouchers out there to be used
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Jon Watts
(@jonwatts81) segnalati
@IGClientHelp been on hold for over an hour and the live chat won't load. Will these issues be sorted out soon or will I need to look at moving to a different provider.
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Scrumpy222
(@Scrumpy222) segnalati
@IGClientHelp @JohnMorris1982 Weird that isn’t it. Seems every type of call centre experiencing high demand. Convenient excuse? Are all home workers doing sod all apart from fixing all the issues they have stacked up? Thought of employing more people or improving your system?
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Nick Walsh 🚀
(@WalshyNick) segnalati
@h_a_trading @IGClientHelp Exact same problem as me
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Cristian Ravalli
(@cristianravalli) segnalati
@IGClientHelp Guys, I am really disappointed with you. You write about SPACs, it takes ages (2 weeks) to get an answer whether you split. And the answer is you don't because of a heavy workload? Why do you even advertise SPACs? Are you serious about your service?
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Anton Mitchell
(@AntonSnitch9) segnalati
@IGClientHelp My account is locked. I have reset my password multiple times but still cannot login. What is the process to recover my account? I've sent numerous emails with no response.
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Todd
(@RickyToddz) segnalati
@malinda63998104 @IGClientHelp @IGClientHelp I’m experiencing the exact same issue. Been waiting a long time for someone to answer the phone support through chat!!!
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Shivraj
(@Shivraj20053040) segnalati
@IGClientHelp Experienced Very poor service of IG
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Success Bob
(@SuccessBob2) segnalati
@AntonSnitch9 @IGClientHelp With the help of #jay.tech792 on Instagram or +14087039131 on WhatsApp I was able to restore my disabled account within 30 minutes
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AndY B
(@Bowen85AI) segnalati
@IGClientHelp It was a spread bet but position. On the 28th. I got locked out and couldn’t open a sell position to hedge my bet and between the platform crashing and logging in issues. And then when I realised buying and selling positions were locked Locked I tried to move my stop and it was
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Barry evans
(@Pellyiss) segnalati
@gregsecker @IGcom I had the same problem thew month’s back stick two your own brokerage Greg