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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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🇬🇧 St⭕cky ₿ill 🇪🇸
(@Stocky_Bill) segnalati
@JohanWilson8 @IGcom Cheers son that is very nice of you to say. Yes @IGcom are right bunch of twerps I was going to move from Hargreaves over to them but now I will have to reconsider they are very stupid to have this policy
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dan white
(@fangol92) segnalati
@IGClientHelp I cannot transfer funds from my share dealing account into my ISA as it incorrectly says 0 available, please help!
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shak
(@shak_m) segnalati
@IGClientHelp useless help on online chat and via phone. On hold for over hour then call gets dropped. People promise to email but never hear from them again. Once all funds are cleared and you finally give me shares will leave. Disgusting
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Crypto420(I AM NOT A BOT)
(@Crypto4202) segnalati
@IGClientHelp help cant reset password
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TradeNew
(@TradeNew2) segnalati
@becksvie @IGClientHelp Yeah there's some ticker change issues. Should be resolved eventually.
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Crypto420(I AM NOT A BOT)
(@Crypto4202) segnalati
@IGClientHelp ON HOLD FOR TEO HOURS PLEASE HELP
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shak
(@shak_m) segnalati
@IGcom worst ever customer service. On hold for over an hour and then get cut off. Waiting for my shares over 2 weeks still nothing. How do you operate
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Arun
(@arunbandi) segnalati
@IGClientHelp "[Trade is disabled]" MT4 not able to do trading..anyone got same issue?
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Kbart
(@KrabBait) segnalati
@IGClientHelp cant login due to error. You guys are hopeless. I think it's time to jump ship. I can't have intermittent access to my trading account this is rediculous.
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graftkicks 👞
(@dangrafty) segnalati
@williaga @IGcom Hello go message Daniel_hacks001 on Instagram. He helped me in getting back my account, this support system sucks mate
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HH
(@HH11965784) segnalati
@ELurie7 @IGClientHelp Same issues on Forex since Thursday last week. GBP/USD is not updating in real time so Orders are not changing to Positons
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Gearoid
(@Nivag01) segnalati
@IGClientHelp #help it's a disaster every time I progress a chat on your system it gets to a point and your agents end the conversation. What the he'll is going on. Its bad enough your shutting all our accounts
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HH
(@HH11965784) segnalati
@IGClientHelp need you help with Forex for GBP/USD - chart is not updating properly since last Thursday - very slow and candle movement even on 10min chart is not consistent. Orders do not transition to Positions.
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Robert Anderson ⭕️
(@BrauntonBoy) segnalati
@IGcom what a rubbish service. We never even answer the phone. Avoid
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Nik
(@Nik67067818) segnalati
@IGClientHelp dm you.. help resting password
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Burhan Turgut
(@BurhanT07629773) segnalati
@IGClientHelp Account ID: TWZUK Username: burhan12624 I would like to trade 'complex' instruments: SIL, SILJ, GDX, GDXJ. It doesn't allow me to trade these. Can you help me with this?
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Craig
(@sliboy) segnalati
@dontdelay @IGcom I just assumed it was only covered by £85k fscs. So its a lot to loose over that if all goes bad and something has happened to nominee account. Hence why my sipp is with one provider isa with another and trading account with someone else.
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Aashish
(@Aashish18770606) segnalati
@IGClientHelp waiting on the support call for over an hour, is someone ever going to answer??!! I need to withdraw money from my account
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Rajeev Kochhar
(@jeev_ko) segnalati
@IGClientHelp My position was closed in error by your system last Wednesday and I still have not had anyone email or message me with a resolution???
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Mike
(@doctorcrank) segnalati
@IGClientHelp help! All my charts when set to a 1d interval are missing the data for Monday (2021-03-29) - is this a known issue, and will it be fixed?
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britney
(@britney39820980) segnalati
@IGClientHelp hello, i'm not able to log on to my IG account, i get an unexpected error. please advise
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Gareth Williams
(@williaga) segnalati
@IGcom can you please tell me HOW I get in touch with you people? My account is locked for some reason but nowhere can I see a way to get help..... This is ridiculous!!!
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Wish Lalwani
(@wishlalwani) segnalati
dall'
Los Angeles, California
@IGClientHelp hi I have been having this problem of not being able to close my trade. I am having more of such issues now. Opening trades are ok but closing them is a hit and miss thing. need to exectue multiple times before the trade finally closed and by then.
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Wouter
(@Wouts24) segnalati
@IGClientHelp hi ,my charts stopped working ,I made another min deposit but the charts are still missing ,no one answers and the live chat doesn't work,I urgently need help to get my charts working again,(pro real-time)
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Harald Hadrada
(@HaraldHadrada2) segnalati
@IGClientHelp Whats up with you lot live chat nobody there call sent in circles 3 days to tell me passport photo blury when its not. No DM reply technical issue since Friday trying to upload proof of address. Yet im told your mustard...4 days and still no closer to account/OPEN
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Crypto420(I AM NOT A BOT)
(@Crypto4202) segnalati
@IGClientHelp help
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Arun
(@arunbandi) segnalati
@IGClientHelp since 24hrs having "trade disabled error" in MT4 account
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Sarah Hopkins
(@smiley_sare) segnalati
@IGClientHelp I can’t log on.. I’ve reset pw and still no joy. Has been a problem for months. I’ve been cut off your tel line after waiting 40mins for someone to ans @ 8am. waited hours for a live chat that came and went while I was working, with no email follow up. HELP
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shak
(@shak_m) segnalati
@IGcom Doesnt mean you cut me off? The questions i have do not get answered in your faq. You are witholding my shares for an invalid reason. And your support is useless and shocking. Just constant lies of getting back in contact with me.
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Jazz Gill
(@jazzgill8) segnalati
@IGClientHelp I hope it will be resolved after nearly 2 months of very bad service.