IG non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (69%)
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Website (15%)
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Login (15%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Login | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Origami lover
(@mojn89) segnalati
@IGcom Poor service
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Angello B
(@AngeloR30700761) segnalati
@dirossiale @IGcom @aussieg7 Remove your cash from IG use other brokers...tried to blame my home network today when their platforms are down. Any excuses not to compensate.
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Nedsir
(@Nedsir1) segnalati
@IGClientHelp Do IG ever respond to these threads? very poor service
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Harry Wynn-Williams
(@harrywinmillion) segnalati
@IGcom More than login issues!
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) segnalati
@TheDumbBunny1 @IGClientHelp yep you need to limit new accounts until you can scale the app to cope, existing users not getting the service they are paying for and puts us at risk PS: Do send this on to the people that need to read it please
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JAN
(@frinton63) segnalati
@IGcom Terrible service from a terrible company , I’m moving
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Steeve S
(@steeve_inv) segnalati
@IGClientHelp @IGcom It's ridiculous, they spent 1 Billion to buy US TastyTrade this month, make tons of money from 75% of retail loosing money and STILL can't handle current traffic or fix 3-day issue...
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Ale
(@dirossiale) segnalati
@IGcom YOU'VE BEEN REPORTED TO THE FCA - PREPARE YOURSELF TO COMPENSATE YOUR CUSTOMER FOR YOUR CONSTANT SYSTEM FAILURES - YOU'RE A FRAUD- SCAMMERS
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Equity Investments
(@EquityInvestme2) segnalati
@Rseabiscuit @IGClientHelp @TheFCA Maybe. IT issues also down to volatility with dealing with large volume orders and being able to settle the orders - money flow. So easier for them to 'turn off the system' and let them catchup back office.
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Jason Nicholls
(@jas251068) segnalati
@IGClientHelp Truly shocking service, no explanation offered , I’m moving away from these cowboys
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ian minshaw
(@ism12) segnalati
@IGcom yet another institution trying to shut the retail investors down with huge margins but happy to take profit when they get it wrong GameStop corp a joke
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Charlie Menegatos
(@Charlie_gatos) segnalati
@AndrewDem @IGClientHelp A few others have had similar issues, but agreed not good enough
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Kasedale
(@kasedale) segnalati
@IGClientHelp @IGSquawk service noticably deteriorating...
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john charles
(@johncharles247) segnalati
@IGcom I have lost literally thousands of pounds through IG being an absolutely terrible platform - refusing to put trades on claiming ‘price no longer valid’. Your business is a disgrace and a shambles
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Generation X
(@schismmonger) segnalati
@IGcom Stop making excuses and beef up you servers and customer service so that they can cope with demand. I along with many others am thinking of leaving IG. You can't be down at the most volatile time. Only excuse is if the market is suspended.
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Amit Panchal
(@amitpanchal76) segnalati
@IGClientHelp you live chat sucks as nobody types and you don’t respond here. DM me or it’s time to go to the some news agencies and complain.
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フアン
(@segagamer) segnalati
@IGClientHelp So when are you upgrading your server infrastructure?
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Johan
(@JohanDXB) segnalati
It took 2 whole hours to my broker @IGcom to open trading today ! Market has been open for 2 hours but I wasn't able to trade... really poor service.
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Hussaimo
(@hussaimo) segnalati
@IGcom Its still not working, absolute joke
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Dominic hawkes
(@domhawkes) segnalati
@IGcom Thanks for the short notice with regards to the margin rate😖after going through this problem with @Trading212 your customer service team told me that if this happens on are Platform we will give you significant amount of time. Not sure 3 hours and 15 mins is good enough
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maneco64
(@maneco1964) segnalati
@LawrenceLepard @Old_soul84 That's outrageous. They are destroying capitalism ( not that we have real free-market capitalism). I had a few hundred AG with a @IGcom but liquidated them as they kept freezing my account. I'm going down the Olivia Newton-John route: let's get physical!
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David Peterson
(@DavidPe37451789) segnalati
@IGClientHelp Terrible service recently. 2nd time in 2 days and happening more and more often. No one answering the phones and a live chat that no one responds to. What goodwill gesture will you offer to stop me going elsewhere because I'm out of pocket over the last 2 days?
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RLT
(@RLTFX) segnalati
@Bowen85AI @andrewmichaeli8 @IGClientHelp Yeah three days now I’ve had tonnes of trouble getting on for at least an hour.
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Claudiu Hoban
(@ClaudioHoban) segnalati
@IGClientHelp Coincidently when my account was 6000 higher than when you resumed trading. Absolute thieves. Every need to leave a review with this service.
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Steeve S
(@steeve_inv) segnalati
@maneco1964 @krazouki @IGcom They even liquidated a position I had in Oil by system 'accident'... during the meltdown. Heard a hell of a lot of excuses from their customer services... thank God the only one I didn't hear was that I had not enough margin money...
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Gary Treen
(@treenie64) segnalati
@IGClientHelp @IGSquawk Awful service these days. Need to get your act together. Also dont say to telephone as no one ever answers!
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フアン
(@segagamer) segnalati
@IGClientHelp Still cannot log in as of 18:00 and support staff are most unhelpful, essentially saying "try later". Terrible service! Do they know that "later" can cost us a lot of money?
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Ale
(@dirossiale) segnalati
@AngeloR30700761 @IGcom @aussieg7 I'm holding large spread bets positions. Once, I close these, I will close my account. They've been bad more times than not. I'm going to spend the weekend gathering all the evidence of the issues I had with them since the summer of 2020. The Fca needs to act. Too many complaints
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Euan.fi
(@euancharles) segnalati
@IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...
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Nedsir
(@Nedsir1) segnalati
@IGClientHelp Could use web access, live chat timed-out, phone line would not connect, app would not connect. What kind of a half arsed service is this?