Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (61%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	3 ore fa
Stuttgart	Login	19 giorni fa
Brest	Piattaforma di trading	19 giorni fa
Valence	Website	19 giorni fa
Le Puy-en-Velay	Login	19 giorni fa
Elne	Login	19 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  MB (@MBdaytrading) segnalati 3 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 4 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  Mr ********** (@MrShitbagger) segnalati 7 minuti fa

  @IGClientHelp IG down ?

• 
  Andy Smith (@andyajsmith1) segnalati 10 minuti fa

  @TheMoneySponge @IGcom App down too

• 
  Joel Deakin (@JMHDeakin) segnalati 10 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  11invest (@11invest) segnalati 16 minuti fa

  @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

• 
  DartronTrading (@DartronTrading) segnalati 23 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  STUPPYTRADER (@stuppytrader) segnalati 25 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Cushnut (@stockupnow1702) segnalati 26 minuti fa

  @IGcom I am having problems logging in and your status page is not working. Is there a problem?

• 
  Noah Silverman, PhD (@noah_phd) segnalati 28 minuti fa

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  George Wood (@GeorgeW31810800) segnalati 30 minuti fa

  @IGcom Down over 30 mins now.

• 
  Sach 🌏 (@sachsyd) segnalati 31 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  peter (@A7068AP) segnalati 32 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  smudgedan (@Smudgedann) segnalati 33 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  fundamentally its a bargain (@its_fundamental) segnalati 37 minuti fa

  @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

• 
  JJ (@investing256) segnalati 37 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  howsmygf (@howsmygf) segnalati 37 minuti fa

  @IGcom still cant login

• 
  easterbunnycard (@easterbunnycard) segnalati 40 minuti fa

  @IGcom Website, Android App, iOS App, Mobile Web App, and API are not processing login. It is poor management and poor service that you post this promotion but no information about your outage after more than 1 hour of outage. Time to look for another platform.

• 
  gkandola79 (@gskandola79) segnalati 41 minuti fa

  @IGcom Sort this problem out now what are you playing at😡

• 
  QuantumX (@QuantumStateX) segnalati 42 minuti fa

  @IGcom Customer Service Down

• 
  dismantle_ (@JJJorange) segnalati 42 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 45 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 47 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Dougparkspropertynest (@network_surrey) segnalati 48 minuti fa

  @IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !

• 
  dismantle_ (@JJJorange) segnalati 55 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 56 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  Timthy (@ParafuryDeng) segnalati 56 minuti fa

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  gold rutile 🌄 (@rutile369) segnalati 57 minuti fa

  @IGcom cannot log in - give us more info about the problem

• 
  Macro Joe (@wealthelf) segnalati 58 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Noah Silverman, PhD (@noah_phd) segnalati 58 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing