Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	un'ora fa
Brest	Piattaforma di trading	un'ora fa
Valence	Website	un'ora fa
Le Puy-en-Velay	Login	un'ora fa
Elne	Login	un'ora fa
Paris	Piattaforma di trading	un'ora fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 2 minuti fa

  Just shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent

• 
  Frankz (@frankzondervan2) segnalati 4 minuti fa

  @IGcom can I now only set buy and sell limits to trade? I thought @ii_couk were bad, but this isn't great

• 
  Dougparkspropertynest (@network_surrey) segnalati 6 minuti fa

  @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

• 
  MB (@MBdaytrading) segnalati 6 minuti fa

  @IGcom not working on companies like vod even!!!

• 
  Gagan Kashyap (@kashyapgagan) segnalati 8 minuti fa

  @IGClientHelp @IGClientHelp IGgroup down ?? no update

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 9 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  dismantle_ (@JJJorange) segnalati 10 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  zenXV (@zenxv) segnalati 10 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Ankit Atri (@ankit_atri_99) segnalati 12 minuti fa

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  Ric₿ezos (@BezosRic) segnalati 13 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  howsmygf (@howsmygf) segnalati 13 minuti fa

  @IGcom still cant login

• 
  JB (@thedarkonexx) segnalati 15 minuti fa

  @IGClientHelp Platform is down but no message on your X account?

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 16 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  peter (@A7068AP) segnalati 20 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  Tarjei Thomassen (@technoteee) segnalati 23 minuti fa

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 25 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Buttercup Serenity (@cthao2101) segnalati 26 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  peter (@A7068AP) segnalati 29 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 30 minuti fa

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Emeka N (@emeka89) segnalati 35 minuti fa

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Nagu Lingampalli (@LingampalliNagu) segnalati 35 minuti fa

  @IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 39 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  11invest (@11invest) segnalati 43 minuti fa

  @IGcom what on earth is going on with your website and app both going down just before US market open?? How are we meant to manage and close positions!?

• 
  DartronTrading (@DartronTrading) segnalati 43 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  AnnRaj (@anandhichetlur) segnalati 43 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Penny Share Trader (@Penny_Shares) segnalati 46 minuti fa

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  nick h (@NickHol06) segnalati 47 minuti fa

  @IGcom having issues getting a quote anyone else ????

• 
  QuantumX (@QuantumStateX) segnalati 47 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Alan McGee (@Alan_McGee_UK) segnalati 52 minuti fa

  @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

• 
  Amynah (@Amynah_Aziz) segnalati 58 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.