Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (50%)
• Piattaforma di trading (40%)
• Website (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Paris	Login	7 giorni fa
Brussels	Piattaforma di trading	8 giorni fa
Upminster	Login	11 giorni fa
Bouzigues	Website	un mese fa
Badajoz	Piattaforma di trading	un mese fa
Ciempozuelos	Piattaforma di trading	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Amynah (@Amynah_Aziz) segnalati 3 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Matt (@MattySP500) segnalati 4 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Jay J (@JibbaJabb) segnalati 4 minuti fa

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  Kryptogem110x (@kryptogem110x) segnalati 5 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 7 minuti fa

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  jelt (@InfoJelt) segnalati 7 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Andy Gill (@andygill76) segnalati 16 minuti fa

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  dismantle_ (@JJJorange) segnalati 19 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  Josh (@Josh56024482) segnalati 21 minuti fa

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Bazzer (@baz_trading) segnalati 21 minuti fa

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 24 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) segnalati 24 minuti fa

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  IG Client Help (@IGClientHelp) segnalati 25 minuti fa

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  bobfromthebell (@bobfromthebell) segnalati 25 minuti fa

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Matt (@MattySP500) segnalati 31 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  fundamentally its a bargain (@its_fundamental) segnalati 33 minuti fa

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) segnalati 33 minuti fa

  @englandcricket @IGcom No problem brooky

• 
  CT🪐 (@gercekci_V) segnalati 34 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Third Man View (@3rdManView) segnalati 36 minuti fa

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  T Baba (@Boltlightning77) segnalati 40 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Dino - GTFC (@DinoGTFC) segnalati 44 minuti fa

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Les Norton (@Les_NortonAU) segnalati 45 minuti fa

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  To The Tick Trading (@_ToTheTick) segnalati 47 minuti fa

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

• 
  ForGodsGlory (@MojoSnowman) segnalati 48 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Terry and a turtle (@terryrus99) segnalati 48 minuti fa

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  IG Client Help (@IGClientHelp) segnalati 48 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  smudgedan (@Smudgedann) segnalati 49 minuti fa

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Jumpers for Goalposts (@UKFootie66) segnalati 51 minuti fa

  @englandcricket @IGcom What an awful bowling line up

• 
  Amynah (@Amynah_Aziz) segnalati 55 minuti fa

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 57 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route