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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (69%)
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Website (15%)
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Login (15%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Piattaforma di trading | |
 Brandenburg an der Havel |
Piattaforma di trading | |
| Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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mike cos
(@mikecosgrove) segnalati
@IGcom @ChrisB_IG @VictoriaS_IG You guys are losing so much potential business it’s unreal. A client of mine called rang you to find out more details about your pricing of options under your SB accounts. Waited 25 mins and put the phone down. He then went to Saxo with over £450k in capital. Sort ur **** out
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AgedTrader
(@AgedTrader) segnalati
@IGClientHelp ProRealTime not functioning correctly this weekend....Loads older version.....virtually useless...this is following IG's Friday night maintenance scheduled work. Is there a correlation?
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💱
(@BOYBANDMONEY) segnalati
@IGcom customer service is quite disappointing
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Paul Newman
(@pauln241) segnalati
@IGcom I love your OLED TV's, but please fix the issues with C9 OLED, Atmos lag when going from Xbox to TV then TV to AMP and only 06Hz Dolby Vision. or could I trade my C9 for new OLED TV to fix issues? I can buy another one as I also have a B6 OLED. Thanks.
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Rasitha Leelasena
(@rasithal) segnalati
@IGcom your support is appalling. I have a query re trailing stops. Pls DM me
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Frenzy -
(@FrenzyHr) segnalati
@IGcom you have poor poor pooor customer service it’s incredible how poor it is.
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Connor
(@connor607) segnalati
@IGClientHelp Got through after 45 min and issue resolved
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fabios
(@fabios23639271) segnalati
@loveisaduel @IGClientHelp @IGClientHelp need help can somone call?
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Rebecca Gill
(@divelizardwa) segnalati
@IGClientHelp Hi, why can't I talk to anybody in client help, I have been hung up on 5 times on the help phone line, I get you are busy, but this is beyond ridiculous!
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Charles Oakden
(@darkkhorse42) segnalati
@IGClientHelp I would believe this to be sincere if you had contacted me via direct message so I could reply securely. Simple issue of transferring some money - one week later and despite promises from customer services still not dealt with. Window dressing for @TheFCA ?
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BX Jaeger
(@BoerXu) segnalati
@IGClientHelp @IGcom I've called and emailed and still no response. honestly this is appalling service as you've basically locked my money from trading, potentially resulting in losses for me. This is failing in your basic duty to be a broker.
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wrhhn hgbjhbb
(@lasch111) segnalati
@IGClientHelp Hello help team, I have a question Why is there no positioning tool which shows me my P/L, like where my StopLoss and Profit taking is before I am about to take a trade?
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Connor
(@connor607) segnalati
@IGcom having technical issues with the App once again, think it’s time to find a new platform, yours is outdated and unreliable
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Paul Bryant
(@PaulCBryant) segnalati
@IGClientHelp hi, is there a help desk available today? Need assistance logging in after changing phones
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Zara
(@zarazaib1) segnalati
@IGcom It’s been all day!! Please do something! This is such bad service
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Connor
(@connor607) segnalati
@IGcom @IGClientHelp having technical issues with the App once again, 30 minutes on the phone and still not answered, think it’s time to find a new platform, IG is junk
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Can't think of a cool name yet
(@R16025131) segnalati
@IGClientHelp @IGcom an utter disgrace in terms of customer service. Haven't been able to trade on my account for over a week due to an unknown reason, missed a number of trade opps yet nothing but false promises & excuses from IG to resolve. Empty apologies!
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Zara
(@zarazaib1) segnalati
@IGClientHelp @IGcom Honestly I’m on the verge of doing that! They have zero customer service! What is wrong with you people? If you don’t have enough people then hire me! Lol
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Zara
(@zarazaib1) segnalati
@IGClientHelp What does that mean? No one emailed me with instructions or anything and still waiting for that call back. Honestly at this point I think I should just withdraw out of ig! Super disappointed with the service
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Zara
(@zarazaib1) segnalati
@IGcom how long to email? I’ve been calling and emailing? Need help accessing tradingview
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No_Fear_Crypto_Novice
(@MirrorTradeTSL) segnalati
@IGClientHelp hi .. is it possible to call your help desk to close an open bitcoin position. I didn't realise that the market closed with IG on a Fri night 10pm.
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Paul Bryant
(@PaulCBryant) segnalati
@IGClientHelp hi, Need urgent assistance logging in after changing phones, no one answering on your help desk
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Richard Nell
(@RichardNell5) segnalati
@IGClientHelp I funded my international account for the first time on 25 May and the funds are still not reflecting in my account. I also have trouble loading the proof of payment. What should I do other than sending a mail and wait for a reply?
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Ben Pearson
(@Benpearson1993) segnalati
@IGClientHelp - I’ve been having issues for a couple of weeks with charts freezing when editing text or line colour. I have to close the chart and search for it again to continue which is annoying. Happens every day. Thanks.
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Bob
(@Bob05824416) segnalati
@IGClientHelp hi I get an an unexpected error message when trying to log on this evening..........I was fully operational this afternoon.......if status page indicates everything is operating ok.
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Charles Oakden
(@darkkhorse42) segnalati
@TheFCA @IGClientHelp oh the irony of being called IG Client Help. No help available, currently on hold for over half an hour AGAIN! still no answer. Simple issue, promised it would be resolved - not done yet
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rbiggs
(@illgetugadget) segnalati
what a joke by #AAL today, given shareholders these Thungela shares; they aren't even posted to my account by @IGClientHelp and they are already down by almost -50%... 🤬 nice perk then lol
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Jason Hennessy
(@JasonHennessy6) segnalati
@IGClientHelp The spread value does not show in the web platform for all instruments particularly stocks Is there an issue as it shows on mobile
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AndY B
(@Bowen85AI) segnalati
@zarazaib1 @IGcom @rosbergxracing They lock you out of live trades with no warning, stop you opening new positions to hedge your bets and lock your stop loss so you can’t lower it to rife out the manipulation. Spread betting. Market volatility they said. Platforms crashing like stock cars but we don’t have issues
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WheelieDealer
(@wheeliedealer) segnalati
My mate @ZJS_Ret has spoken to @IGcom and it is possible to create up to 5 partitioned Accounts under the one Login !! I'm so pleased and I can get my New System Test started very soon (assuming I can figure the tech out but looks easy). Thanks Zyg !!!