IG non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Website |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Jazz Gill
(@jazzgill8) segnalati
@IGClientHelp Really upsetting i sent all my documents then no reply and you said dm us which i did on the 12th March and you said we will be back shortly we are just finalising your pro account today email saying my pro account application has expired? Why such a bad service to a good client?
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FlorinCraciun
(@FlorinCraciun) segnalati
@IGClientHelp Can you help with enabling DMA on my account? I have L2 installed but does not seem it to be working.Going into settings it saying" have enabled 'DMA Equities' from My Account > Settings > Preferences." Can't seem to find that setting
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David O'Neil
(@David1IL) segnalati
@IGClientHelp You guys need weekend support too! I cannot log into my dashboard via desktop. I get an error telling me it is due to unprecedented demand. But I can log in via app on mobile device which then tells me my balance is 0 and my P/L is -100%... What is going on?
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Ed Poole
(@_ewp) segnalati
@IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?
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AndY B
(@Bowen85AI) segnalati
@tooshrt @IGClientHelp I’ve had nothing but problems with IG cost a lot of money and they just ignore you. Criminals
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DG
(@danugoza) segnalati
@IGcom @IGClientHelp created my account on IG and has been locked ever since. The reset password doesn’t help either? Help SOS!
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Mo
(@tooshrt) segnalati
@IGClientHelp it's still an issue. All FTSE 350 markets aren't ticking. Are they not trading or something?
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Samsul Hoque
(@Sammythesaint12) segnalati
@IGcom does anyone ever answer your phone? Waiting for hours no one ever answers. I suppose I’ll have to switch my account to HL. For better customer service.
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AndY B
(@Bowen85AI) segnalati
@IGcom @advfn What a joke. How this has happened is beyond me. Still waiting for my money back from the problems your platform caused on the 28th jan. #Criminal
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Ed Poole
(@_ewp) segnalati
@IGClientHelp @IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?
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Benjamin
(@benjaminarium) segnalati
@IGClientHelp I'm trying to sell from a Share Dealing account but it's triggering the error "Market not available online". Tried your Live Chat but was disconnected. Are you having system issues? I'd like to sell ASAP.
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Jon
(@Jon_FX) segnalati
@IGClientHelp After 3 weeks and a lot of effort on my part I've now got it resolved, but the reluctance to help from the support team is an absolute disgrace! The problem could and should've been fixed in 5 mins, not 3 weeks!
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Sarang Kusare
(@criticinme) segnalati
@IGcom where can I find the broker number (GIA) for IG...no one is answering the call / web chat...frustrated...can you please help???
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Matteo Munaretto
(@munarettomatteo) segnalati
@IGClientHelp I contacted the Helpdesk because I got this error “error.public-api.exceeded-api-key-allowance” while using the API. They should have changed my quota but I still got the error this week. Thanks.
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Jeff Mann
(@jeffmann50) segnalati
@cgmarmion @_scottjonnie @IGcom Agreed mate. Just been through my watch list on IG and 22 out of 40 on it are Closing Only. I’m running down my SB (started when the “IG List” came out) and moving to shares only. Huge spreads and Closing Only BS, make it almost impossible to SB now imo.
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Rudi Diment
(@Dimmented) segnalati
@IGcom great notification service, showing equities I have looked at at some point to maybe bet on. However, the equity in question today was ferro-alloy resources.... which you don't allow bets on long or short, so pretty pointless all in all....
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Ja
(@Ja_Yue) segnalati
@IGClientHelp where can I find the live chat for support? I'm having issue accessing my account.
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BitofaCoin
(@Aimbig2) segnalati
@IGClientHelp NO error message. It just doesn't connect. This is just yet another IT issue with your platform. The desktop allows the deposit of funds but not the mobile
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Professor Lord Sir Dominic Cummings PhD (retd.)
(@Eddystone506) segnalati
@IGClientHelp APPALLING service again - 1) where do I file a complaint? Funnily, your "help" page doesnt' tell me this 2) waited on the phone for a manger to escalate this, you cut me off 3) where does it say IN LARGE LETTERS that limits aren't active until 9am on some stocks
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Mina
(@Mina01332693) segnalati
@IGClientHelp THERE IS NO HELP AT PRESENT WITH THIS COMPANY. WAITED 40MINS ON THE PHONE ON FRIDAY = NO ANSWER SENT EMAILS THURS/FRI/SAT/SUN = NO ANSWER UNABLE TO CHANGE EMAIL ON MY ACCOUNT WITH NO EXPLANATION WHY NOT ?? NO CLIENT SUPPORT FOR 4 DAYS. TERRIBLE SERVICE.
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Alvin Risk
(@Alvin_Tech1) segnalati
@IGClientHelp I'm really not happy with your service atm as a new clien, I understand you guys are busy however so far whenever I use your live chat after 1hr+ I get through to one of your agent and they just disconnect.
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Mo
(@tooshrt) segnalati
@IGClientHelp FTSE 350 Oil & Gas Producers hasn't updated today on the platform. Looks like it's broken. Why? @IGSquawk
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onlytrading
(@comexdefault) segnalati
@IGClientHelp is the android app down in UK? I login successfully but then it crashes everytime.
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Jon
(@Jon_FX) segnalati
@IGClientHelp why do you put help in the name when you never provide help?
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Bulls&BearsPLC
(@BBearsplc) segnalati
@IGcom I get a shocking service from you, I cant get through on the phone, takes ages to get e mail answers which bear no resemblance to the question / query asked...Joke
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GoLive
(@GoLive03796541) segnalati
@IGClientHelp : Disappointed in your client service. Trying to reach your team for last 24 hours regarding transaction of 5K. There is just no response. Its so frustrating.
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Shirody
(@shirodystore) segnalati
@IGClientHelp I wonder if you guys can help me change my name to include my middle name (as seen on my passport) on my IG account? The account ID is STPLB. I've contacted your rep Mr. Zhu on Monday for this matter but hasn't received anything since. Thanks
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BitofaCoin
(@Aimbig2) segnalati
@IGClientHelp You mean you have screwed up again and the customer suffers.
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Jonathan du Preez
(@AfcJono) segnalati
@IGClientHelp @IGNUK Hi can someone urgently help me I have been waiting for my address to be validated for almost two weeks to open my account!
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Kerryn Hooper
(@kerryn_hooper) segnalati
@IGClientHelp can’t seem to get through on the online chat. Is all okay? Or is there a better way to get help please.