Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	9 giorni fa
Stuttgart	Login	28 giorni fa
Brest	Piattaforma di trading	28 giorni fa
Valence	Website	28 giorni fa
Le Puy-en-Velay	Login	28 giorni fa
Elne	Login	28 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  peter (@A7068AP) segnalati 4 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  gold rutile 🌄 (@rutile369) segnalati 6 minuti fa

  @IGcom cannot log in - give us more info about the problem

• 
  GOD OF NOTHING (@GODOFFI) segnalati 7 minuti fa

  @Woodywudpeck @IGcom They are pure rubbish!! I stopped using them in 2023. They couldn't even issue a simple P&L statement 🙈 despite explaining then how to do it leave alone leave alone platform working smoothly 😬

• 
  अनिल (@paapikeeda) segnalati 7 minuti fa

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) segnalati 8 minuti fa

  Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

• 
  logan (@logan_000711) segnalati 9 minuti fa

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  AnnRaj (@anandhichetlur) segnalati 12 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  james kiernan (@jameski07874400) segnalati 12 minuti fa

  @IGClientHelp can’t login via app or web ??

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 14 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  the Wise Fool (@theWiseFool8) segnalati 18 minuti fa

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  Tim Spanoudakis (@spanout) segnalati 20 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  Tanja Bergermeier (@HPschorr) segnalati 21 minuti fa

  @IGcom Update on Login issues pls !!!!!

• 
  Julian (@InvestingJulian) segnalati 25 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  Perihelion (@PeriHelion96002) segnalati 27 minuti fa

  @IGcom The platform's fecked. No help or communications to customers.

• 
  Richard Knop (@richardknop) segnalati 28 minuti fa

  Seems both main website and mobile app are down, can't login @IGClientHelp

• 
  MikeN (@Mikenarm) segnalati 29 minuti fa

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  Molibar (@Molibar) segnalati 31 minuti fa

  @IGcom So is IG down now, or is it just me?

• 
  Noah Silverman, PhD (@noah_phd) segnalati 37 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  CT🪐 (@gercekci_V) segnalati 37 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Dave (@djp4976) segnalati 40 minuti fa

  @IGcom You’re going to lose a hell of a lot of investors from your platform shortly due to these changes coming in, looks like no more ‘Request for Quote’ orders, limit and market orders only, wouldn’t be so bad if your orders actually got filled, you’ve always been useless with those, seems like only US stocks get filled with U.K. stocks sat there being unfilled all day even when there’s plenty of stock available within that order price

• 
  OD2 Trades (@OD2Trades) segnalati 42 minuti fa

  @ggreynaomi @Molibar @IGcom sorry. down for me too

• 
  Trafalgar (@tardigrade911) segnalati 46 minuti fa

  @IGcom It is down, and as usual no feedback from their clients support.

• 
  Dave (@djp4976) segnalati 48 minuti fa

  @TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there

• 
  अनिल (@paapikeeda) segnalati 53 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  Daveodee (@daveodee) segnalati 55 minuti fa

  @IGcom All platforms going down just before the open and cannot contact anyone ? Even your AI assistant has taken the day off WTF ?

• 
  Breakout Capital Ventures (@BreakoutCV) segnalati 55 minuti fa

  @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

• 
  Roberto Lorenzetti (@LorenzettiRob) segnalati 58 minuti fa

  @Molibar @IGcom it’s down for me too.

• 
  JJ (@investing256) segnalati 58 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  Mr R (@MrR1chmond) segnalati 59 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 60 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......