Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (64%)
• Login (21%)
• Ritiri (7%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Clichy	Login	17 ore fa
Sérignan	Piattaforma di trading	7 giorni fa
Perpignan	Piattaforma di trading	7 giorni fa
Bordeaux	Piattaforma di trading	7 giorni fa
London	Piattaforma di trading	30 giorni fa
Markt Schwaben	Piattaforma di trading	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Tarjei Thomassen (@technoteee) segnalati 6 minuti fa

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Ruud Kist (@Ruud_Kist) segnalati 11 minuti fa

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Victor Cortino (@CortinoVictor) segnalati 11 minuti fa

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  Noah Silverman, PhD (@noah_phd) segnalati 16 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  dismantle_ (@JJJorange) segnalati 16 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  Matt (@MattySP500) segnalati 23 minuti fa

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  Watermelõn 🍉 (@wa7ermelon) segnalati 25 minuti fa

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Matt (@MattySP500) segnalati 26 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  IG (@IGcom) segnalati 28 minuti fa

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  smudgedan (@Smudgedann) segnalati 28 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Carl (@Tyranus2010) segnalati 30 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  WhatsaMata8 (@whatsamata8) segnalati 31 minuti fa

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  jelt (@InfoJelt) segnalati 36 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Matt (@MattySP500) segnalati 37 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  WARDELL (@MrFord_10037) segnalati 37 minuti fa

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  Girish Menon (@wildlifegiri) segnalati 39 minuti fa

  @englandcricket @IGcom The worst team ever

• 
  peter (@A7068AP) segnalati 39 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Matt (@MattySP500) segnalati 41 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  IG Client Help (@IGClientHelp) segnalati 42 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 43 minuti fa

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  K4bala (@k4bal4) segnalati 43 minuti fa

  @IGcom does your platform is down? I can not trade

• 
  DV8OR (@dv8or1) segnalati 43 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  KryptoBeast (@BeastKrypto10x) segnalati 44 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  ForGodsGlory (@MojoSnowman) segnalati 46 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  MB (@MBdaytrading) segnalati 50 minuti fa

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 51 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  nick h (@NickHol06) segnalati 52 minuti fa

  @IGcom having issues getting a quote anyone else ????

• 
  Matt (@MattySP500) segnalati 53 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  TomMcAdamNo5 (@McAdamNo5) segnalati 58 minuti fa

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 60 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets