IG non funziona o non va?

IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.

Segnala un problema

Mappa attuale

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

1. 

   Piattaforma di trading (67%)

2. 

   Login (25%)

3. 

   Website (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Warendorf	Piattaforma di trading	10 ore fa
Redon	Piattaforma di trading	3 giorni fa
Renaison	Piattaforma di trading	3 giorni fa
Leer	Piattaforma di trading	6 giorni fa
Königsbrunn	Piattaforma di trading	7 giorni fa
Oberhausen	Piattaforma di trading	9 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• Ed (@eddy1972lee) segnalati 12 secondi fa

  @IGClientHelp Hi I have tried to contact you through email at the weekend and been on phone numerous times with no answer just constantly holding, as I require help with a discrepancy on my account, would be nice to speak to someone regarding it!

• Scrumpy222 (@Scrumpy222) segnalati un minuto fa

  @IGClientHelp @JohnMorris1982 Weird that isn’t it. Seems every type of call centre experiencing high demand. Convenient excuse? Are all home workers doing sod all apart from fixing all the issues they have stacked up? Thought of employing more people or improving your system?

• Christian Horner’s Wide Stance Stan Account (@Dylan_Is_Deaf) segnalati un minuto fa

  @IGClientHelp hi there, Ive sent two emails regarding identity verification, one over a week ago, and both have gone unanswered. Live chat this morning told me theyd raise my issue with the relevant department and promised a reply but I’ve yet to get one. I need resolution please

• Watchfulrabbit (@watchfulrabbit) segnalati 2 minuti fa

  @IGClientHelp hi have had 4 live chat sessions ended by operator before issue has been resolved ?!? What's going on

• Aman (@aman0981) segnalati 2 minuti fa

  Over 1 hour waiting for you to answer phones @IGClientHelp #FridayThoughts #fridaycomplaints this is why I want to withdraw my money, you guys are rubbish. No one should use IG to trade. Newer brokers are much better, better service, better interfaces, better analysis tools

• kashish Devnani (@kashish23468629) segnalati 5 minuti fa

  @IGClientHelp I cannot log in to my account, I have been trying to log in since yesterday and all it shows is “error please wait for some time and try again” it isn’t even verifying my email now! Please help!

• Paul Ferguson (@fergulike) segnalati 11 minuti fa

  @IGClientHelp your ID registration doesn't work. I've tried about 15 times on both Post and ID Now. Also, took time off work to go to bank branch and they won't sign. As an existing customer for 2 years this is an utter disgrace

• Paul Ferguson (@fergulike) segnalati 12 minuti fa

  @IGClientHelp I was told to "check my dashboard". I don't know what they are talking about. I asked what they meant and just ignored me. As an existing customer this "assistance" is non-existent.

• Mik (@MrMikeybong) segnalati 13 minuti fa

  @IGClientHelp for some reason my account is locked and i cant unlock it. Any help would be much appreciated

• Fuad (@FuadAbodunrin) segnalati 18 minuti fa

  @IGcom Since there is no demo option for share dealing, do you have any practical video/ documentation that can help?

• Anton Devkamalth (@devkamalth) segnalati 19 minuti fa

  @IGClientHelp I opened an IG account yesterday. I am really disappointed with the telephone and chat service, I have been waiting for more than one hour to get an answer. Email response is also more than 3 days

• Shanna (@Shanna65180032) segnalati 22 minuti fa

  @IGClientHelp Hi I can’t login to my account. It says I must phone but the office is closed. Please let me know what I should do urgently

• Paul Ferguson (@fergulike) segnalati 24 minuti fa

  @IGClientHelp I presume despite being a client of 2 years, despite about 15 times trying to complete these ridiculous ID checks that don't work, you will continue to ignore a good customer?

• Willis Welcome (@_AskWillis) segnalati 25 minuti fa

  @IGClientHelp Can someone answer the phone or their email for US customers? I have been trying to get information to you guys for the past 48hrs and I really need some help.

• TradieJoe (@TradieJoe) segnalati 27 minuti fa

  @IGClientHelp I have an order stuck on your system that can not be deleted and my money has been stuck with you for two weeks now. I called your help desk and was told they couldn’t delete it and would raise it with IT. Still the order is there and has not or can not be deleted.

• AndY B (@Bowen85AI) segnalati 36 minuti fa

  @javiery84 @IGClientHelp Nothing but trouble @IGcom they will take your money. And blame it on the platform crashing. Then make you wait 8 weeks and not hear a thing.

• What? (@petrichorldn) segnalati 37 minuti fa

  @IGClientHelp hi, I tried contacting your email support but clearly they are misunderstanding me. I told them I want an ISA share dealing account and they are saying I’m not suitable for leveraged trading. I don’t want a CFD account, please sort this out.

• THR10C (@c_thr10) segnalati 38 minuti fa

  @IGClientHelp I'm having problems resetting my password, it says there is a technical issue. Would you be able to help me resolve this?

• ice_unable (@IceUnable) segnalati 43 minuti fa

  @IGcom been trying to call your scammy "Customer Service" for weeks. Currently in a call for 51 minutes waiting to speak with an advisor. You should stop falsely advertising 24/7 customer support.

• nuzhat (@nuzhat30668111) segnalati 45 minuti fa

  @IGClientHelp been trying to reach your support tram@fir 2 days straight via online chat and phone for a combined 4 hours. With no response to even getting through to anybody !! Email was very unhelpful.

• Ross 📈🚀🇬🇧 (@hometraderross) segnalati 46 minuti fa

  @MaqsDad Hargreaves is ****, closed mine down. Try @igcom

• Erol Direncay (@Erol22d) segnalati 46 minuti fa

  @IGClientHelp Hi, been waiting on the chat for “live” help for about an hour which happens often, phone lines not much better. Trying to find out if you are able to subscribe to/find info on UK IPOs? Thanks

• Cristian Ravalli (@cristianravalli) segnalati 49 minuti fa

  @IGClientHelp Guys, I am really disappointed with you. You write about SPACs, it takes ages (2 weeks) to get an answer whether you split. And the answer is you don't because of a heavy workload? Why do you even advertise SPACs? Are you serious about your service?

• Willis Welcome (@_AskWillis) segnalati 50 minuti fa

  @IGClientHelp Hello I am having issues getting my account approved. I need to get information corrected and nobody answered the phone.

• ice_unable (@IceUnable) segnalati 50 minuti fa

  @IGClientHelp Currently in a call for 54 minutes to speak to an advisor. Is this the level of your customer support in 2021? Why are you falsely claim 24/7 support?

• Paul Ferguson (@fergulike) segnalati 51 minuti fa

  @IGClientHelp Are you going to help or not??

• Paul Ferguson (@fergulike) segnalati 54 minuti fa

  @IGClientHelp you have zero interest in customer service, you are an absolute disgrace. Do you even know what manners mean?

• Aman (@aman0981) segnalati 56 minuti fa

  @IGClientHelp It’s just unacceptable, 1hour 27minutes to get someone to answer the phone. This is one of the reasons I switched to another broker,the service levels are terrible. My query was sorted. I suggest that IG just hire more people to answer the phones it’s not fair on the ones working

• Barry evans (@Pellyiss) segnalati 57 minuti fa

  @gregsecker @IGcom I had the same problem thew month’s back stick two your own brokerage Greg

• Tony Scott (@tscotty37) segnalati 59 minuti fa

  @IGClientHelp still no reply to my email, tweet & dm. This is after spending almost 2 hours trying to get through & getting cut off both times. Very poor customer service. Regards Tony