Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	2 giorni fa
Brest	Piattaforma di trading	2 giorni fa
Valence	Website	2 giorni fa
Le Puy-en-Velay	Login	2 giorni fa
Elne	Login	2 giorni fa
Paris	Piattaforma di trading	2 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 13 secondi fa

  @LBC @IGClientHelp App has recovered but customer services is awful

• 
  dismantle_ (@JJJorange) segnalati 2 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  cynicalanalyst (@cynicalanalyst2) segnalati 3 minuti fa

  @11invest @IGcom You're having problems as well?

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 3 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  Noah Silverman, PhD (@noah_phd) segnalati 11 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  The Volatility Viking (@VolaViking) segnalati 13 minuti fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  Neverasked (@DCBW2025) segnalati 14 minuti fa

  @IGcom Why is the service down and when will it be back online? No announcement, support page not working. Jokers.

• 
  Ruud Kist (@Ruud_Kist) segnalati 16 minuti fa

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 18 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  DartronTrading (@DartronTrading) segnalati 19 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  Darren Neary (@neary_darren) segnalati 19 minuti fa

  @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

• 
  wsbx (@wsbxsg) segnalati 20 minuti fa

  @IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.

• 
  Tortoise investor (@InvestTortoise) segnalati 21 minuti fa

  @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 22 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Noah Silverman, PhD (@noah_phd) segnalati 24 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  zenXV (@zenxv) segnalati 28 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati 28 minuti fa

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  peter (@A7068AP) segnalati 28 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  smudgedan (@Smudgedann) segnalati 30 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 39 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  smudgedan (@Smudgedann) segnalati 40 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Tim Spanoudakis (@spanout) segnalati 41 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  smudgedan (@Smudgedann) segnalati 42 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Andy Smith (@andyajsmith1) segnalati 44 minuti fa

  @TheMoneySponge @IGcom App down too

• 
  iKopite 🏆*20 (@iKoppie) segnalati 47 minuti fa

  @11invest @IGcom Just got a template response from support, telling me to clear cache and switch to wifi haha

• 
  LairdElmski (@LairdElmski) segnalati 47 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Ric₿ezos (@BezosRic) segnalati 49 minuti fa

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Molibar (@Molibar) segnalati 51 minuti fa

  @IGcom So is IG down now, or is it just me?

• 
  jm (@Helix1985) segnalati 53 minuti fa

  @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

• 
  Joel Deakin (@JMHDeakin) segnalati 59 minuti fa

  @conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.