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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (75%)
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Website (13%)
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Login (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Rob Wombwell
(@baldybobby) segnalati
@JemPoppleton @IGClientHelp Shouldn't be making losses right now. Trying to contact IG is the problem. Not impossible, but very, very difficult.
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Adnan Van Dal
(@AdnanVanDal1) segnalati
@IGClientHelp Hi, so we're into earnings' season, us banks kicking off this week, have twice raised with support that company earnings' calendar is not populated on platform. Any ETA on a fix? Thanks (great platform btw been using pbbly for abt a decade!).
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WALTER LEMA
(@WALTERLEMA13) segnalati
@IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone please contact me?
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Barry S
(@bamboozle40) segnalati
@IGClientHelp Are there any reported problems with the News feed on the web platform today, as mine will not update, and I have to jump between the tabs, All, Tweets and Notifications to update. Thanks.
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Jonathan Brown💙 The NHS
(@bogsta68) segnalati
@IGClientHelp Hi, I applied for an account several weeks ago, have uploaded the documents requested, had the green ticks in the app that the documents have been approved but still can't activate my accounts. Please can someone help? Sent DM also.
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AIMInvestor1978
(@AIMInvestor1978) segnalati
@IGcom your payment service is DOWN AGIN!
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Andrew Kuong
(@AndrewKuong) segnalati
@IGClientHelp hi why crypto is still inactive now on sat 4am UK time which is stated on the website and no help desk to help..
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Jamie muir
(@jamiemuirfilms) segnalati
@IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) segnalati
@IGClientHelp can you remove these tweets from the IG news tweets feed in the UI please - not really interested in other users IG issues ! Thanks
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Sam Gush
(@SamuelGushW) segnalati
@IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or Upgraded Digital DL so will be doing so in the next two weeks as I await processing. Thanks
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Mo
(@tradermo_) segnalati
@IGClientHelp why has your customer service gone **** the past few months?
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp when can I expect someone to help??! 4 days now via phone/email/Twitter and nothing!
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BCFC
(@carlbcfc) segnalati
@IGClientHelp I hold TUI AG, and have a right issue offer. How do I pay for the offer? Thanks
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TheCryptoKing
(@TheCryptoKing1) segnalati
@IGClientHelp I am a new Australian customer and just started trading ur CFD for US, Commodities n ASX stocks. I thought there was no commission fee on IG due to larger OTC spread but i have been charged $19.55 for each trade. This is just ripping off.
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EllyDavis 🇬🇧 3.5%
(@EllyDavis) segnalati
@IGClientHelp I managed to do it finally and got email confirmation but then you immediately froze my account and I'm currently gathering cobwebs waiting for your phone support to answer the phone. The recorded message keeps suggesting I get help from the community hub.
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Joshua Mahony
(@JMahony_IG) segnalati
@ColinGregan @IGcom Hey Colin. Sorry theres not much I can do to help on this, but maybe @IGClientHelp could look into this for you.
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SI
(@sonemeow4422) segnalati
@IGClientHelp hey! do you provide customer support via whatsapp?
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darlocst
(@darlocst) segnalati
@IGClientHelp Is there a platform issue with RSP quotes on some UK stocks? I'm only getting WINS quote on some shares
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Sam Gush
(@SamuelGushW) segnalati
@IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or an updated DL (I use an older version) so will be doing so in the next two weeks as I await processing. Thanks
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Asif Khan
(@khanmoonkhan) segnalati
@IGcom My account is locked and I need to get it unlocked! No one’s picking up the phone. Tried calling for hours in total. Understand the current situation but at least have the correct measures in place! Terrible customer service.
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Jay
(@JayBXIII) segnalati
@IGClientHelp I am trying to close positions in my account. I have an EA running that has held positions for over 3 days and tht is not correct. When I try to execute it I get an error "Trade is disabled" on every thing I do.
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Share Investor
(@Share_investor) segnalati
For a company the size of @IGClientHelp there customer service takes so long it’s annoying!!
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Mo
(@tradermo_) segnalati
@IGClientHelp you guys looking to provide customer service any time soon?
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Rob Wombwell
(@baldybobby) segnalati
@IGClientHelp A disgrace at customer service level. Very, very difficult to actually speak to anyone!! Again and dealing with facts!! Cheap trading prices. Diabolical customer service. Bad for far too long, so obviously not interested in providing proper customer service.
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Lana
(@Lanann95) segnalati
@IGClientHelp Anyways, thank you for your help. Service has been dreadful so far. The service team is very hard to reach. No response via inbox & the above very vague. I shall come directly to your office once the pandemic is over if I have further queries🙃
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Rob Wombwell
(@baldybobby) segnalati
@davidchumphrey6 @IGClientHelp IG are a total disgrace at customer service level. Getting through can be an absolute nightmare!!
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Gabriel Bullis
(@GabrielBullis) segnalati
@IGClientHelp I have been trying to reach your offices for the past few days and I can't get through to them on any number that I call. And I have sent emails, but I have not gotten any emails back. What do I do? I am trying to fix my account as soon as possible.
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bergo
(@bergosbg) segnalati
@Share_investor @IGClientHelp Same experience - I had two issues that were never remedied. Gave up after countless emails and live chat
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Qamar Hussain
(@qamar_hussain1) segnalati
@IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.
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Paul Ferguson
(@fergulike) segnalati
@IGcom presume nobody is ever going to respond to my customer query via phone/email/tweet?