Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	16 giorni fa
Brest	Piattaforma di trading	16 giorni fa
Valence	Website	16 giorni fa
Le Puy-en-Velay	Login	16 giorni fa
Elne	Login	16 giorni fa
Paris	Piattaforma di trading	16 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  NM1 - (@AimforProfit) segnalati un minuto fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  DartronTrading (@DartronTrading) segnalati 3 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 3 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  MattBrookes (@MattBrookes3) segnalati 4 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Joel Deakin (@JMHDeakin) segnalati 5 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  Humaira A (@BuksNCofy) segnalati 8 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Fred Coloe (@FColoe) segnalati 12 minuti fa

  @IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.

• 
  gkandola79 (@gskandola79) segnalati 14 minuti fa

  @IGcom Sort this problem out now what are you playing at😡

• 
  alexander ellison (@alhellison) segnalati 19 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati 19 minuti fa

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  George Wood (@GeorgeW31810800) segnalati 19 minuti fa

  @IGcom Down over 30 mins now.

• 
  QuantumX (@QuantumStateX) segnalati 24 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  forex 🚜🧑🏻‍🌾🇬🇧 (@1forextrader1) segnalati 27 minuti fa

  @IGcom Ig down again!!!!!

• 
  Tim Spanoudakis (@spanout) segnalati 27 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  Mark Newton (@Mark_Newton1) segnalati 31 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Iain Clarke (@iain__clarke) segnalati 32 minuti fa

  @IGcom @IGClientHelp your platform is down. When will it be open?

• 
  Alec Lo (@Alec_Lo) segnalati 34 minuti fa

  @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 34 minuti fa

  @IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!

• 
  The Volatility Viking (@VolaViking) segnalati 34 minuti fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  अनिल (@paapikeeda) segnalati 37 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  Paul S (@Paul_S1979) segnalati 43 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  wsbx (@wsbxsg) segnalati 44 minuti fa

  @IGcom IG down again!! wtf man

• 
  𝕺 (@Qblivionn) segnalati 44 minuti fa

  @TheMoneySponge @IGcom How do you move to a different provider while IG is down?

• 
  Peroni (@BantheGoldKit) segnalati 49 minuti fa

  @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

• 
  Ankit Atri (@ankit_atri_99) segnalati 50 minuti fa

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  STUPPYTRADER (@stuppytrader) segnalati 51 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Ryno (@Mister_Ryno) segnalati 52 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 54 minuti fa

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Alan McGee (@Alan_McGee_UK) segnalati 58 minuti fa

  @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

• 
  Macro Joe (@wealthelf) segnalati 60 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!