Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (45%)
• Piattaforma di trading (36%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Castleford	Ritiri	5 ore fa
Paris	Login	14 giorni fa
Brussels	Piattaforma di trading	15 giorni fa
Upminster	Login	18 giorni fa
Bouzigues	Website	un mese fa
Badajoz	Piattaforma di trading	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Matt (@MattySP500) segnalati 5 secondi fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Emeka N (@emeka89) segnalati 7 minuti fa

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Tarjei Thomassen (@technoteee) segnalati 8 minuti fa

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Singh V.R. (@Singhcricguy) segnalati 9 minuti fa

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  Kryptogem110x (@kryptogem110x) segnalati 10 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 10 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  jack (@johnmar74440222) segnalati 12 minuti fa

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  jelt (@InfoJelt) segnalati 20 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Matt (@MattySP500) segnalati 27 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Jumpers for Goalposts (@UKFootie66) segnalati 28 minuti fa

  @englandcricket @IGcom What an awful bowling line up

• 
  Macro Joe (@wealthelf) segnalati 31 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Dougparkspropertynest (@network_surrey) segnalati 33 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Amynah (@Amynah_Aziz) segnalati 34 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Kryptogem110x (@kryptogem110x) segnalati 34 minuti fa

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  alexander ellison (@alhellison) segnalati 35 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  ForGodsGlory (@MojoSnowman) segnalati 37 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  fundamentally its a bargain (@its_fundamental) segnalati 41 minuti fa

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  ShareSpeccy (@ShareSpeculator) segnalati 43 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 43 minuti fa

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  Heetan J (@Heetan001) segnalati 46 minuti fa

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  Ruud Kist (@Ruud_Kist) segnalati 47 minuti fa

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  smudgedan (@Smudgedann) segnalati 47 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Tan Eriogerg (@nasteegee) segnalati 48 minuti fa

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 49 minuti fa

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  fundamentally its a bargain (@its_fundamental) segnalati 49 minuti fa

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  Jess-No flags because I actually am British (@JessSalop) segnalati 49 minuti fa

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Andy Gill (@andygill76) segnalati 50 minuti fa

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  mark (@sociedadboy) segnalati 53 minuti fa

  @englandcricket @IGcom Stupid shot

• 
  LairdElmski (@LairdElmski) segnalati 60 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Amynah (@Amynah_Aziz) segnalati 60 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.