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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (75%)
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Website (13%)
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Login (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Piattaforma di trading | |
 Brandenburg an der Havel |
Piattaforma di trading | |
| Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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riverkey 3.5% FBPE, FBPA
(@riverkey79) segnalati
@IGcom From over a week ago? I also waited over an hour on live chat, went to make a tea and you hung up on me when I returned. My problem was right there, you didn’t even need further input from me to fix the problem.
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Sasuuni
(@Sasuuni) segnalati
@IGClientHelp I sent you a DM on Friday after days of not being able to contact customer support via phone, can you reply?
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rui
(@ruiiwang) segnalati
@IGClientHelp so hard to get in touch with customer service.. as a new customer I tried to call, email, online help for my transfer..no reply for over a week.. transfer was delayed by other firm so looking for a new one but so far IG is bit disappointing...
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Rezu Chowdhury 🇬🇧🇧🇩
(@Rezu_c) segnalati
@JMahony_IG @IGcom Would be interesting to see which executive made that stupid comment?
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Yanan Nara
(@YananNara1) segnalati
@IGClientHelp can u please fix the problem on why I cant go short in some CFD? its really pissing me off... its like restriction lol
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Daniel Robson
(@mrunoko) segnalati
@IGClientHelp it would help if you could respond to my DM about the specifics of zero commissions before next month.
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Joe Foley
(@JoeFoley84) segnalati
@IGClientHelp have not been able to sign into my account for nearly a week now. Password successfully changed, yet issue still persists. Have called and left on-hold for 50 minutes only to be cut off when someone finally answered - what's going on guys?
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David O'Neil
(@David1IL) segnalati
@IGClientHelp What is the point of having an online platform if I need to call and request a stock? This was the first day of trading on the ASX after IPO. Thought it might just be in the list along with all other stocks. Similar issue the previous day with Delorean.
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A. Oluleye
(@Phirlly) segnalati
@IGcom @VictoriaS_IG Does your platform work!? I opened an account over a month ago and submitted the required documents but no trading account was opened for me. My documents was reviewed and approved but trading account was not given. Help!
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Alejandro Pintado
(@PintadoAle) segnalati
@IGClientHelp I have emailed already and I was told IT is aware and to wait for a fix. It seems the platform doesnt like GTC orders and I need to cancel them and put a new one in or the platform breaks.
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Lorenzo Farro
(@TraderZo) segnalati
@IGClientHelp Please note that this issue is for a US MT4 account.
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Law
(@lawrence01) segnalati
@IGClientHelp when is the "Common error" issue be resolved?
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John Thornton
(@HakePirate) segnalati
@IGClientHelp trying to do a cash ISA transfer. Chat does not work properly, when I telephone no help is provided, just fobbed off. You received cash from other provider 30/3 but nobody will check what is going on. Have emailed a few times, but no progress.
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joeboss01
(@JosephEno19) segnalati
@IGcom Up initially. Potentially up to $600 but when the hype dies down should come back down to earth (100$-$200). When the bull run finishes, the price could fall even more. Good company long term though.
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Harald Hadrada
(@HaraldHadrada2) segnalati
@IGClientHelp Getting silly now my post arrived last Wednesday and transfer process not started. I was told yesterday nobody had been to the post room for days but would go now. Common this is not good service so far.
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AndY B
(@Bowen85AI) segnalati
@IGcom Glad I wasn’t spread betting with @IGcom on this. @AMCTheatres ALL OVER AGAIN. STEELING MONET FROM YOUR CUSTOMER. Nice one IG
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Rohan A
(@rohanamonkar) segnalati
Hi @IGClientHelp I am unable to login to my account or get help on any of your helpdesk numbers.
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Ruben
(@rubenafo) segnalati
@IGcom @IGClientHelp Hi IG, customer support just confirmed me there are issues regarding the settlement of euronext stocks, any ETA of a fix for that?
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Andy Penson
(@Andy_Penson) segnalati
@IGClientHelp I have been trying to get hold of you guys to finalise a rights issue order but have been on hold for an hour. The live chat has been unanswered too. We are told to call but we can't if we're not answered.
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David O'Neil
(@David1IL) segnalati
@IGClientHelp - blank charts this morning after placing orders pre market opening. Charts stayed blank for first 30 minutes of trading. Trading completely blind! Tried logging in and out via browser, had no effect. I have seen others reporting similar issues. Screenshots sent.
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chris options
(@chris32598) segnalati
@IGClientHelp @ELurie7 is IG trading platform still working. i cannot login
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St Martin
(@SaintMarTn) segnalati
@JMahony_IG @IGcom @JMahony_IG With the banking financial reports, is it advisable to still keep FTSE 350 Banks' trade? Is there a conviction to find grounds somewhere as support?
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KrediKings
(@KrediKings) segnalati
@IGcom @IGSquawk can anyone give me some contact details to speak to someone about my account? customer service? anything?
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Nowt
(@Nowt4Owt) segnalati
@IGClientHelp One of your advisors ended the call on me saying they'd be back in touch in 5 minutes, It's been 15. Time is money. How do I make a complaint?
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Yanan Nara
(@YananNara1) segnalati
@IGClientHelp why some of the CFD I can only go short but not able to go long? is it liquidity problem or what?
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FactsReason
(@FactsReason) segnalati
@IGcom Who issues the coin?
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Erica ****
(@batcountrybets) segnalati
@IGClientHelp OK I have figured out what is happening the graphs don't show for my share dealing positions IF i have an order open on them. Please help.
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A. Oluleye
(@Phirlly) segnalati
@IGClientHelp Does your platform work!? I opened an account over a month ago and submitted the required documents but no trading account was opened for me. My documents was reviewed and approved but trading account was not given. Help!
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Michael
(@Michael99122071) segnalati
@IGcom Why can't I login to my account?
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Duncan
(@duncanmacgregor) segnalati
.@IGClientHelp I sent a support email 13 days ago but not heard anything. I have sent you a DM on Twitter and have tired your phone line. Can you please help me with opening an investment ISA? Currently not allowed as I have another account that I don't need "pending".