Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	11 giorni fa
Brest	Piattaforma di trading	11 giorni fa
Valence	Website	11 giorni fa
Le Puy-en-Velay	Login	11 giorni fa
Elne	Login	11 giorni fa
Paris	Piattaforma di trading	11 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  CT🪐 (@gercekci_V) segnalati 8 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Macro Joe (@wealthelf) segnalati 13 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  dismantle_ (@JJJorange) segnalati 14 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  Buttercup Serenity (@cthao2101) segnalati 14 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  logan (@logan_000711) segnalati 16 minuti fa

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  QuantumX (@QuantumStateX) segnalati 17 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Darren Neary (@neary_darren) segnalati 22 minuti fa

  @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

• 
  MB (@MBdaytrading) segnalati 26 minuti fa

  @IGcom so says goto status page then get this !! @IGcom This page is currently inactive and can only be viewed by team members. To see this page, sign in or request an account.

• 
  ShareSpeccy (@ShareSpeculator) segnalati 28 minuti fa

  @baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.

• 
  Dougparkspropertynest (@network_surrey) segnalati 30 minuti fa

  @IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !

• 
  AnnRaj (@anandhichetlur) segnalati 31 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  gkandola79 (@gskandola79) segnalati 31 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  अनिल (@paapikeeda) segnalati 32 minuti fa

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

• 
  Richard (@Richard85801567) segnalati 36 minuti fa

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  Trafalgar (@tardigrade911) segnalati 37 minuti fa

  @IGcom It is down, and as usual no feedback from their clients support.

• 
  Ankit Atri (@ankit_atri_99) segnalati 39 minuti fa

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  Mr ********** (@MrShitbagger) segnalati 40 minuti fa

  @IGClientHelp IG down ?

• 
  The Volatility Viking (@VolaViking) segnalati 43 minuti fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  jm (@Helix1985) segnalati 45 minuti fa

  @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

• 
  Humaira A (@BuksNCofy) segnalati 46 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Julian (@InvestingJulian) segnalati 47 minuti fa

  @IGcom what is going on? Still can’t login over an hour later, no status update or anything

• 
  11invest (@11invest) segnalati 49 minuti fa

  @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

• 
  MB (@MBdaytrading) segnalati 50 minuti fa

  @GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating

• 
  Cushnut (@stockupnow1702) segnalati 52 minuti fa

  @IGcom I am having problems logging in and your status page is not working. Is there a problem?

• 
  STUPPYTRADER (@stuppytrader) segnalati 52 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  howsmygf (@howsmygf) segnalati 53 minuti fa

  @IGcom anyone can login?

• 
  MB (@MBdaytrading) segnalati 56 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  Alan McGee (@Alan_McGee_UK) segnalati 57 minuti fa

  @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

• 
  Joel Deakin (@JMHDeakin) segnalati 60 minuti fa

  @GeordiePhilUK Provide a new option great - default for all customers awful 😑! Part of the #IGG @IGcom push to alienate customers.

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 60 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking