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Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (71%)
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Website (14%)
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Login (14%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Login | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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malinda perera
(@malinda63998104) segnalati
@IGClientHelp Cannot login, Pass word reset mail never receiving, no one answer the phone, Chat or email
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Kai Schreiber
(@KaiSchreiben) segnalati
@IGcom Unexpected error Sorry, we have experienced an unexpected error and cannot complete your request. Please try one of the following options:
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Carlitos Way
(@UCHEOMA1) segnalati
@IGClientHelp @aimraider The demo is down? Can you give an update on this. You never seem to proactively flag issues. Your status site is FAKE!! Everything showing as green when systems are clearly broken!!
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theogoogle
(@theogoogle) segnalati
@IGcom hey IG what a hell is going on?I submitted 3 support requests in the past 7 days, not a single answer! Seriously is it how you take care of customers? As a customer with 2SV I am still unable to login (even after password reset) for the last week! Can anyone help??
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Am_Brian97
(@AmBrian97) segnalati
@IGClientHelp My account was set to inactive and I been unable to access it,sent a couple emails but getting nowhere to recovering my account. I've been using the demo account and applied for live account, but due to recent server stress it didn't go through and the account was locked, help me
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Pasha Jam
(@pashajam) segnalati
@IGClientHelp Have called you multiple times and waited for hours but still can't get through. Worst trading platform ever ! Please respond to your customers !
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Sava on Crack
(@SavaFN) segnalati
@IGClientHelp @malinda63998104 I have the exact same issue. Whenever I login my account it says I have been locked. Upon resetting my password and logging back in, I am still somehow locked. Please could you provide help with this. I have yet to receive any response to my email on Sunday 30th.
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Stuart Dalton
(@stuie1963) segnalati
@IGcom tell me your site isn’t down again.
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theogoogle
(@theogoogle) segnalati
@IGClientHelp @SavaFN Exactly the same for me! This is really unacceptable, same issue with 2SV enabled and 3 support requests, never ever had an answer! Please help.
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Carlitos Way
(@UCHEOMA1) segnalati
@IGClientHelp The demo is down? Can you give an update on this. You never seem to proactively flag issues. Your status site is FAKE!! Everything showing as green when systems are clearly broken!!
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AIM Raider
(@aimraider) segnalati
@fowzia01064096 Maybe @IGClientHelp can help, have asked previously and didn't get a straight answer, as tends to be the case these days (email not ready correctly).
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Stuart Dalton
(@stuie1963) segnalati
@IGcom 3rd time in a week the platform is down. What are you doing . Give your clients some idea, this is appalling service.
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Elite Soldier
(@ESInvesting) segnalati
@IGClientHelp Probably can't login because you want to buy $AMC OR $GME mate
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NIN
(@iamkevin9Ra) segnalati
@IGcom Best UK Brokerage by FAR! As a team IG should solve their Server problem. Platform is Too slow and prevents me from logining cause servers are down. This, if there is, WILL BE THE DOWNFALL OF IG GROUP TRADING.. ITS THE NEGLECTION OF THE PLATFORM! TOO MANY LITTLE PROBLEMS!
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Rich Ad
(@RichAdcock90) segnalati
Imagine being on hold for 40 minutes for IG help & support and still no answer.... Fuming! @IGcom
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Lawrence Keen
(@LolKeen) segnalati
@IGClientHelp Hi, I can't logon, I'm getting "Unexpected error. Sorry, we have experienced an unexpected error and cannot complete your request." Working fine up until today. Is there an outage ? Thx
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Ady Thompson
(@adythompson) segnalati
@IGClientHelp @malinda63998104 I had the same problem a few days ago, waited and logged in again with no issues!! But had no email retrieval and customer service weren't exactly too helpful either.
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Elite Soldier
(@ESInvesting) segnalati
@IGClientHelp Hello ***********. When are you going to get off the payroll given by Melvin and actually look after your customers? I want an in depth reason as to why we can't buy $AMC and $GME. Don't even go there with "merrrgh volatile" your moms volatile down the motel
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Joe Morris
(@Joe55223459) segnalati
@ESInvesting @IGClientHelp Kindly contact @steven_specter on Twitter he can fix that for you
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Trader29
(@Badmancricketer) segnalati
@IGcom Worst customer service ever ! Do not trade with this company please
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Hayeswood Ashdown FX/Futures Trading
(@h_a_trading) segnalati
@IGClientHelp Got booted out of web platform and now getting "unexpected error" when trying to log back in, is there a problem at your end or is it me?
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Trader29
(@Badmancricketer) segnalati
@IGcom The worst company ever ! They are not reliable ! Customer service is shocking ! The platform goes down and when you want your money they stall you for days on end , hang up on you , treat you like ****
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Kai Schreiber
(@KaiSchreiben) segnalati
@IGSquawk @IGcom login fails
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Trader29
(@Badmancricketer) segnalati
@IGSquawk @IGcom Login fails , poor customer service , money disappears . These lot are just crooks ! Seriously avoid this company
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Russell Hicks
(@hicksi66) segnalati
@IGcom Tried that, a girl asked for a screenshot of the chart, which I forwarded, she replied that ‘prices go up and down’...what?? 49p for Rio Tinto. I don’t think so. Useless HelpDesk, I could have called the speaking clock for better advice.
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Hrndkofjbd
(@tweetsCB_) segnalati
@IGClientHelp Hi, I am paper trading some spreads. Can't seem to open a position on QELL (commons or forwards). Doesn't come up with a rejection notice. I called earlier about this but sat on hold for over an hour and gave up. Are you able to help?
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ilan taieb
(@ilanHTaieb) segnalati
@IGcom @SmoothskinJim "prioritise the service", "not allowing"... there are a problem, the only service clients want is execution orders, thats all... Thts sound weird... (unless "our existing clients" means hedge funds/corpos and short sellers, like this I understand the message)
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Stuart Dalton
(@stuie1963) segnalati
@IGcom yep my account is down again. Absolutely ridiculous.
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ross johnson
(@R0SSJ0HNS0N) segnalati
@IGcom customer service phone line down all day and no ability to message you direct on here. your system is glitching and needs sorting, please contact me ASAP
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Carlitos Way
(@UCHEOMA1) segnalati
@IGClientHelp The demo platform is down? Can you give an update on this. You never seem to proactively flag issues. Your status site is FAKE!! Everything showing as green when systems are clearly broken!!