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Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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DG
(@danugoza) segnalati
@IGcom @IGClientHelp created my account on IG and has been locked ever since. The reset password doesn’t help either? Help SOS!
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teaboy
(@buy_buy_bye) segnalati
@RichieKennett Embarrassing. They can’t even get the core offering right. Service at @IGcom has put @HLInvest to shame.
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NC
(@N1ckC) segnalati
@IGClientHelp hi, trying to get through on your phone line since 7am this morning, is there any other way to do live chat to resolve an account issue plse?
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Jon
(@Jon_FX) segnalati
@IGClientHelp why do you put help in the name when you never provide help?
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bo-dhi
(@bomygandhi) segnalati
@IGClientHelp @IGHelp is there any real human help available at IG ? I have been trying to resolve issues last 2 months and been wasting time on chats which support staff end without resolution and never email back. There is no 'save script' option either. #PoorService
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Mark
(@MarkBCars) segnalati
Hi, still no view of shares. @PrimaryBid @IGClientHelp help please
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Malin Billinghurst
(@MalinBillinghu2) segnalati
@IGClientHelp Hi, I am having problems logging into my account, when I out in my username and password it flashes my screen with a "something went wrong message". I have reset my password and it still did not fix the issue
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp you have zero interest in customer service, you are an absolute disgrace. Do you even know what manners mean?
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bo-dhi
(@bomygandhi) segnalati
@IGClientHelp @IGcom waiting on phone for 30 minutes already and no one answers, chat service is answered by same persons who never resolve issues... can someone call me ? Or has IG given up on serving the clients altogether ?
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Barry evans
(@Pellyiss) segnalati
@gregsecker @IGcom @JuneFelix I had the same problem terrible CS
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Rudi Diment
(@Dimmented) segnalati
@IGcom great notification service, showing equities I have looked at at some point to maybe bet on. However, the equity in question today was ferro-alloy resources.... which you don't allow bets on long or short, so pretty pointless all in all....
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Trade the future...
(@dlefcoe) segnalati
@IGcom "We can't update your preferences because of a technical problem. Please try again later." API works for live account, but fails for demo account. API key generated username and password set to new values as per requirements. please advise...
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Mo
(@tooshrt) segnalati
@IGClientHelp FTSE 350 Oil & Gas Producers hasn't updated today on the platform. Looks like it's broken. Why? @IGSquawk
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Stos
(@MZIE3D) segnalati
@IGcom what will it take to get a response? Your customer service is non existent. I’ve tried emailing, calling, live chats, now Twitter. WTF man!!
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David
(@David85365939) segnalati
@IGClientHelp ive got a major issue with my account. Your live help doesn’t work, I never get a response from your ‘help’ email, and nobody picks up your phone line. Any suggestions on how to get some action on this?
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Edie (💁🏼♀️🤑)
(@ediekollling) segnalati
@IGClientHelp Your website states 1 business day for a wire. Might want to update that. Not sure why it takes that long since you get the money same day. Also, I called 3 times yesterday. Was on hold for 25 min each time then disconnected. Your system is clearly broken.
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Shirody
(@shirodystore) segnalati
@IGClientHelp Hi, I've submitted my proof of ID & proof of bank, it already says "Thank you we've verified your identity" and "...proof of bank" but it's been a month and my CFD account is still pending. Can you help? The account ID is STPLB.
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Laurie (he/him)
(@tweetinglaurie) segnalati
@IGClientHelp Hello, I hope you're well. I’d be grateful for your help please: I've just spent 18 mins on hold, after which my call was disconnected, and Live Chat seems to be unmanned. Do you have anyone working in customer service? If so, how can I reach them? Thank you.
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stewart wiffen
(@s_wiffen) segnalati
@IGClientHelp can you help please. I have a demo MT4 account and want to know if I download the IG app.. Can I follow my account through the app on my phone.
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GazzaD
(@gazzad1) segnalati
@IGcom anybody managing your support lines today? Been holding for over 20 minutes already....
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Matteo Munaretto
(@munarettomatteo) segnalati
@IGClientHelp I contacted the Helpdesk because I got this error “error.public-api.exceeded-api-key-allowance” while using the API. They should have changed my quota but I still got the error this week. Thanks.
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Shanna
(@Shanna65180032) segnalati
@IGClientHelp Hi I can’t login to my account. It says I must phone but the office is closed. Please let me know what I should do urgently
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Mina
(@Mina01332693) segnalati
@IGClientHelp THERE IS NO HELP AT PRESENT WITH THIS COMPANY. WAITED 40MINS ON THE PHONE ON FRIDAY = NO ANSWER SENT EMAILS THURS/FRI/SAT/SUN = NO ANSWER UNABLE TO CHANGE EMAIL ON MY ACCOUNT WITH NO EXPLANATION WHY NOT ?? NO CLIENT SUPPORT FOR 4 DAYS. TERRIBLE SERVICE.
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Malin Billinghurst
(@MalinBillinghu2) segnalati
@IGClientHelp can you help me?
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andrew michaelides
(@andrewmichaeli8) segnalati
@IGClientHelp what is the number to call support team, both numbers on web site don’t work and no one answers the live chat. I would like to have number to close a trade pre market please
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Daniel
(@Yyamnad) segnalati
@IGClientHelp @IGClientHelp Your customer service has reached an all-time low. I've spent 30 minutes on hold each day last week and given up each time.
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Matteo Munaretto
(@munarettomatteo) segnalati
@IGClientHelp Thanks but in that page I got the following error: “We cannot offer this service online. Please contact the trading desk.”
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kashish Devnani
(@kashish23468629) segnalati
@IGClientHelp I cannot log in to my account, I have been trying to log in since yesterday and all it shows is “error please wait for some time and try again” it isn’t even verifying my email now! Please help!
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Professor Lord Sir Dominic Cummings PhD (retd.)
(@Eddystone506) segnalati
@IGClientHelp APPALLING service again - 1) where do I file a complaint? Funnily, your "help" page doesnt' tell me this 2) waited on the phone for a manger to escalate this, you cut me off 3) where does it say IN LARGE LETTERS that limits aren't active until 9am on some stocks
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onlytrading
(@comexdefault) segnalati
@IGClientHelp is the android app down in UK? I login successfully but then it crashes everytime.