Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (50%)
• Login (33%)
• Website (11%)
• Ritiri (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Montpellier	Login	2 giorni fa
Narbonne	Login	2 giorni fa
Charleville-Mézières	Website	2 giorni fa
Figeac	Login	3 giorni fa
Clichy	Login	7 giorni fa
Sérignan	Piattaforma di trading	14 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Gonzalo Canete (@GonzaloCanete) segnalati un minuto fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  Amynah (@Amynah_Aziz) segnalati 2 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  DV8OR (@dv8or1) segnalati 2 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Rich On Macro (@RichOnMacro) segnalati 3 minuti fa

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 6 minuti fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 9 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Peroni (@BantheGoldKit) segnalati 12 minuti fa

  @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) segnalati 14 minuti fa

  @IGcom flash crash again huh

• 
  scottie (@dingle1964) segnalati 15 minuti fa

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Wally ****** (@Wally_Was_Here) segnalati 16 minuti fa

  @IGcom Damn bro, how do we get into the action

• 
  IG Client Help (@IGClientHelp) segnalati 16 minuti fa

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Mouse Pillow (@ChazWood5) segnalati 26 minuti fa

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 29 minuti fa

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  JJ (@investing256) segnalati 31 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  DartronTrading (@DartronTrading) segnalati 31 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  Matt (@MattySP500) segnalati 35 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Aaron ***** (@AaronCocks86016) segnalati 38 minuti fa

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Mr R (@MrR1chmond) segnalati 38 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Matt (@MattySP500) segnalati 42 minuti fa

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 47 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Macro Joe (@wealthelf) segnalati 49 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  IG Client Help (@IGClientHelp) segnalati 49 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  DartronTrading (@DartronTrading) segnalati 50 minuti fa

  @MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.

• 
  rohitchad18 (@rohitchad18) segnalati 51 minuti fa

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  peter (@A7068AP) segnalati 53 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Heetan J (@Heetan001) segnalati 53 minuti fa

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  KryptoBeast (@BeastKrypto10x) segnalati 53 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  AnnRaj (@anandhichetlur) segnalati 53 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Humaira A (@BuksNCofy) segnalati 53 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  fundamentally its a bargain (@its_fundamental) segnalati 55 minuti fa

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)