Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (61%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	5 giorni fa
Stuttgart	Login	24 giorni fa
Brest	Piattaforma di trading	24 giorni fa
Valence	Website	24 giorni fa
Le Puy-en-Velay	Login	24 giorni fa
Elne	Login	24 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Jason Hopps (@Jasonhopps) segnalati 2 minuti fa

  @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

• 
  Noah Silverman, PhD (@noah_phd) segnalati 8 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Humaira A (@BuksNCofy) segnalati 10 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Alec Lo (@Alec_Lo) segnalati 13 minuti fa

  @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?

• 
  smudgedan (@Smudgedann) segnalati 14 minuti fa

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  OD2 Trades (@OD2Trades) segnalati 14 minuti fa

  @ggreynaomi @Molibar @IGcom sorry. down for me too

• 
  Jarvy55 (@Jarvy55) segnalati 14 minuti fa

  @henrymcivor @IGcom Terrible customer service no replys to emails.

• 
  Andy Smith (@andyajsmith1) segnalati 17 minuti fa

  @TheMoneySponge @IGcom App down too

• 
  howsmygf (@howsmygf) segnalati 18 minuti fa

  @IGcom anyone can login?

• 
  Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati 20 minuti fa

  @iKoppie @IGcom They doing the bitmex/coinbase cant login

• 
  alexander ellison (@alhellison) segnalati 21 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  QuantumX (@QuantumStateX) segnalati 23 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Richard (@Richard85801567) segnalati 24 minuti fa

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  Timthy (@ParafuryDeng) segnalati 24 minuti fa

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  अनिल (@paapikeeda) segnalati 27 minuti fa

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

• 
  MikeN (@Mikenarm) segnalati 31 minuti fa

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  Dougparkspropertynest (@network_surrey) segnalati 32 minuti fa

  @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

• 
  Darren Neary (@neary_darren) segnalati 33 minuti fa

  @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

• 
  JB (@thedarkonexx) segnalati 36 minuti fa

  @IGClientHelp Platform is down but no message on your X account?

• 
  Mark Newton (@Mark_Newton1) segnalati 36 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  ShareSpeccy (@ShareSpeculator) segnalati 37 minuti fa

  @baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.

• 
  STUPPYTRADER (@stuppytrader) segnalati 40 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 44 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  peter (@A7068AP) segnalati 44 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  Casino Capital (@CasinoCapital) segnalati 48 minuti fa

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  Ryno (@Mister_Ryno) segnalati 52 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  MattBrookes (@MattBrookes3) segnalati 52 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  dismantle_ (@JJJorange) segnalati 52 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Dougparkspropertynest (@network_surrey) segnalati 57 minuti fa

  @IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !

• 
  𝕺 (@Qblivionn) segnalati 59 minuti fa

  @TheMoneySponge @IGcom How do you move to a different provider while IG is down?