Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (55%)
• Login (27%)
• Ritiri (9%)
• Website (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	12 giorni fa
Markt Schwaben	Piattaforma di trading	13 giorni fa
Castleford	Ritiri	19 giorni fa
Paris	Login	un mese fa
Brussels	Piattaforma di trading	un mese fa
Upminster	Login	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Mouse Pillow (@ChazWood5) segnalati 2 minuti fa

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  CT🪐 (@gercekci_V) segnalati 2 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

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  Victor Cortino (@CortinoVictor) segnalati 5 minuti fa

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

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  jelt (@InfoJelt) segnalati 9 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

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  IG Client Help (@IGClientHelp) segnalati 12 minuti fa

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  DV8OR (@dv8or1) segnalati 12 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  The Return (@TumbleweedChase) segnalati 15 minuti fa

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  Wally ****** (@Wally_Was_Here) segnalati 15 minuti fa

  @IGcom Damn bro, how do we get into the action

• 
  fundamentally its a bargain (@its_fundamental) segnalati 16 minuti fa

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 18 minuti fa

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  KhanSahiba (@KhanSahibHu) segnalati 20 minuti fa

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Ruud Kist (@Ruud_Kist) segnalati 20 minuti fa

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  alexander ellison (@alhellison) segnalati 20 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  PeeKay (@PrasKon) segnalati 22 minuti fa

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  bobfromthebell (@bobfromthebell) segnalati 23 minuti fa

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  IG Client Help (@IGClientHelp) segnalati 25 minuti fa

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) segnalati 26 minuti fa

  @englandcricket @IGcom No problem brooky

• 
  Noah Silverman, PhD (@noah_phd) segnalati 31 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Malcolm Ace (@Mal_Ace) segnalati 33 minuti fa

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  Guy Edwards (@Nice_GuyEddie) segnalati 33 minuti fa

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 37 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  Girish Menon (@wildlifegiri) segnalati 38 minuti fa

  @englandcricket @IGcom The worst team ever

• 
  Casino Capital (@CasinoCapital) segnalati 42 minuti fa

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Matt (@MattySP500) segnalati 45 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  T Baba (@Boltlightning77) segnalati 45 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  WhatsaMata8 (@whatsamata8) segnalati 49 minuti fa

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  ForGodsGlory (@MojoSnowman) segnalati 50 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  RightOn (@RightOn10) segnalati 51 minuti fa

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Andrewdc208 (@andrewdc208) segnalati 51 minuti fa

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Sach 🌏 (@sachsyd) segnalati 53 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx