Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	3 giorni fa
Brest	Piattaforma di trading	3 giorni fa
Valence	Website	3 giorni fa
Le Puy-en-Velay	Login	3 giorni fa
Elne	Login	3 giorni fa
Paris	Piattaforma di trading	3 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  dismantle_ (@JJJorange) segnalati 46 secondi fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Fred Coloe (@FColoe) segnalati 2 minuti fa

  @IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.

• 
  Perihelion (@PeriHelion96002) segnalati 3 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  Buttercup Serenity (@cthao2101) segnalati 6 minuti fa

  @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

• 
  Daveodee (@daveodee) segnalati 9 minuti fa

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

• 
  Richard (@Richard85801567) segnalati 12 minuti fa

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  अनिल (@paapikeeda) segnalati 12 minuti fa

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

• 
  gkandola79 (@gskandola79) segnalati 12 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  QuantumX (@QuantumStateX) segnalati 13 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  iKopite 🏆*20 (@iKoppie) segnalati 14 minuti fa

  @11invest @IGcom Just got a template response from support, telling me to clear cache and switch to wifi haha

• 
  Frankz (@frankzondervan2) segnalati 15 minuti fa

  @IGcom can I now only set buy and sell limits to trade? I thought @ii_couk were bad, but this isn't great

• 
  Tanja Bergermeier (@HPschorr) segnalati 19 minuti fa

  @network_surrey @IGcom Ich bin vip client, sie sind am Thema dran

• 
  smudgedan (@Smudgedann) segnalati 19 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  JJ (@investing256) segnalati 20 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  Nagu Lingampalli (@LingampalliNagu) segnalati 23 minuti fa

  @IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening

• 
  Andrewdc208 (@andrewdc208) segnalati 25 minuti fa

  @IGClientHelp did ur system just go down?

• 
  Tortoise investor (@InvestTortoise) segnalati 27 minuti fa

  .@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran

• 
  Julian (@InvestingJulian) segnalati 28 minuti fa

  @igcom still can’t login after over an hour. Anyone know what’s going on?

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 34 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  Amynah (@Amynah_Aziz) segnalati 36 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 45 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 46 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 46 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  𝕺 (@Qblivionn) segnalati 47 minuti fa

  @TheMoneySponge @IGcom How do you move to a different provider while IG is down?

• 
  nick h (@NickHol06) segnalati 47 minuti fa

  @IGcom having issues getting a quote anyone else ????

• 
  CT🪐 (@gercekci_V) segnalati 48 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Sach 🌏 (@sachsyd) segnalati 49 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Gagan Kashyap (@kashyapgagan) segnalati 52 minuti fa

  @IGClientHelp Both App and web login is down??? what is the issue and when you are going to fix??

• 
  jm (@Helix1985) segnalati 54 minuti fa

  @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

• 
  Jason Hopps (@Jasonhopps) segnalati 54 minuti fa

  @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?