Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (64%)
• Login (21%)
• Ritiri (7%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Clichy	Login	4 giorni fa
Sérignan	Piattaforma di trading	10 giorni fa
Perpignan	Piattaforma di trading	10 giorni fa
Bordeaux	Piattaforma di trading	10 giorni fa
London	Piattaforma di trading	un mese fa
Markt Schwaben	Piattaforma di trading	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 2 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  Stephen Hampson (@StephenHampson) segnalati 5 minuti fa

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Casino Capital (@CasinoCapital) segnalati 6 minuti fa

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  smudgedan (@Smudgedann) segnalati 6 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  KryptoBeast (@BeastKrypto10x) segnalati 6 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  the Wise Fool (@theWiseFool8) segnalati 9 minuti fa

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  DV8OR (@dv8or1) segnalati 10 minuti fa

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Amynah (@Amynah_Aziz) segnalati 10 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Topinfo (@TopTradersADVFN) segnalati 11 minuti fa

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Terry and a turtle (@terryrus99) segnalati 11 minuti fa

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  10xHunter (@10xHunter) segnalati 11 minuti fa

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  andy mufc (@AndrewFearn95) segnalati 11 minuti fa

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 15 minuti fa

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  Noah Silverman, PhD (@noah_phd) segnalati 16 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  K4bala (@k4bal4) segnalati 16 minuti fa

  @IGcom does your platform is down? I can not trade

• 
  Jam4U (@Jam4u_75) segnalati 23 minuti fa

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  IG Client Help (@IGClientHelp) segnalati 24 minuti fa

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Foz (@flounders912) segnalati 27 minuti fa

  @IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta

• 
  Tom Norman (@plaste) segnalati 27 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Dino - GTFC (@DinoGTFC) segnalati 31 minuti fa

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Tony S (@scotty648) segnalati 36 minuti fa

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  alexander ellison (@alhellison) segnalati 39 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Mr R (@MrR1chmond) segnalati 39 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Bazzer (@baz_trading) segnalati 42 minuti fa

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 45 minuti fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Andrew Whitaker (@whitaker_andrew) segnalati 50 minuti fa

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  IG Client Help (@IGClientHelp) segnalati 51 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  CT🪐 (@gercekci_V) segnalati 53 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Wally ****** (@Wally_Was_Here) segnalati 54 minuti fa

  @IGcom Damn bro, how do we get into the action

• 
  dismantle_ (@JJJorange) segnalati 57 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.