Stato di IG: problemi di trading e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (61%)
- Piattaforma di trading (23%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Piattaforma di trading | 7 giorni fa |
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Login | 26 giorni fa |
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Piattaforma di trading | 26 giorni fa |
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Website | 26 giorni fa |
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Login | 26 giorni fa |
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Login | 26 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Jarvy55 (@Jarvy55) segnalati@henrymcivor @IGcom Terrible customer service no replys to emails.
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The Huntsman (@The_Huntsman23) segnalati@IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy
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Barefooted Rascal (@bushy1113) segnalati@IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable
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dismantle_ (@JJJorange) segnalati@IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.
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Andy (@Blowster85) segnalati@MBdaytrading @IGcom System is down mate. Has been since 2:30pm
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Fred Coloe (@FColoe) segnalati@IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.
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Harald Hadrada (@HaraldHadrada2) segnalati@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
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smudgedan (@Smudgedann) segnalati@IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.
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Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati@iKoppie @IGcom They doing the bitmex/coinbase cant login
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Tanja Bergermeier (@HPschorr) segnalati@IGcom Update on Login issues pls !!!!!
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Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati@IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.
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George Wood (@GeorgeW31810800) segnalati@Molibar @IGcom Yes it’s down for me too. Right before US open…. Very poor
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Ankit Atri (@ankit_atri_99) segnalati@englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.
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jm (@Helix1985) segnalati@IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.
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Julian (@InvestingJulian) segnalati@igcom it’s working now. Why no announcement or customer service?
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dismantle_ (@JJJorange) segnalati@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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STUPPYTRADER (@stuppytrader) segnalati@IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?
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Dougparkspropertynest (@network_surrey) segnalati@IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalatias expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider
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Macro Joe (@wealthelf) segnalati@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
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dismantle_ (@JJJorange) segnalati@IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.
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Perihelion (@PeriHelion96002) segnalati@IGcom The platform's fecked. No help or communications to customers.
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Dougparkspropertynest (@network_surrey) segnalati@IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !
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OD2 Trades (@OD2Trades) segnalati@Molibar @IGcom down for me too
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Harald Hadrada (@HaraldHadrada2) segnalati@IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......
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DustinDuster (@VVIIIVVIIIVVIII) segnalati@IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!
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forex 🚜🧑🏻🌾🇬🇧 (@1forextrader1) segnalati@IGcom Ig down again!!!!!
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati@IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking
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Anandhi Chetlur (@anandhichetlur) segnalati@LBC @IGClientHelp App has recovered but customer services is awful
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George Wood (@GeorgeW31810800) segnalati@IGcom Down over 30 mins now.