Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (44%)
• Login (33%)
• Website (22%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Login	11 giorni fa
Berlin	Login	un mese fa
Southwark	Login	un mese fa
Radstock	Website	2 mesi fa
Kendal	Piattaforma di trading	2 mesi fa
Leer	Piattaforma di trading	3 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  KhanSahiba (@KhanSahibHu) segnalati 12 secondi fa

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  fundamentally its a bargain (@its_fundamental) segnalati 4 minuti fa

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Bazzer (@baz_trading) segnalati 5 minuti fa

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Sach 🌏 (@sachsyd) segnalati 8 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Kryptogem110x (@kryptogem110x) segnalati 11 minuti fa

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  mark (@sociedadboy) segnalati 13 minuti fa

  @englandcricket @IGcom Stupid shot

• 
  SJ (@stuuk1) segnalati 18 minuti fa

  @joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow

• 
  MattBrookes (@MattBrookes3) segnalati 20 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  ForGodsGlory (@MojoSnowman) segnalati 22 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Jumpers for Goalposts (@UKFootie66) segnalati 24 minuti fa

  @englandcricket @IGcom What an awful bowling line up

• 
  richard bayliss (@rbaylis256) segnalati 27 minuti fa

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  James Oxley (@Stock8115) segnalati 30 minuti fa

  @mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.

• 
  Victor Cortino (@CortinoVictor) segnalati 31 minuti fa

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  NNNuman (@numann14) segnalati 31 minuti fa

  @IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.

• 
  IG Client Help (@IGClientHelp) segnalati 33 minuti fa

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 34 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Humaira A (@BuksNCofy) segnalati 40 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  fundamentally its a bargain (@its_fundamental) segnalati 44 minuti fa

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Andrewdc208 (@andrewdc208) segnalati 47 minuti fa

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  AnnRaj (@anandhichetlur) segnalati 48 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Matt (@MattySP500) segnalati 49 minuti fa

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  ShareSpeccy (@ShareSpeculator) segnalati 50 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Tarjei Thomassen (@technoteee) segnalati 52 minuti fa

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Dino - GTFC (@DinoGTFC) segnalati 53 minuti fa

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  IG Client Help (@IGClientHelp) segnalati 54 minuti fa

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Deanna LeCoyte (@radiodandy75) segnalati 54 minuti fa

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  IG Client Help (@IGClientHelp) segnalati 54 minuti fa

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Martha (@Martha_aka_eve) segnalati 56 minuti fa

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 57 minuti fa

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  Josh (@Josh56024482) segnalati 60 minuti fa

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages