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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Website (68%)
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Login (24%)
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Piattaforma di trading (5%)
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Ritiri (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
City | Problem Type | Report Time |
---|---|---|
Neuss | Piattaforma di trading | |
Valencia | Piattaforma di trading | |
Milan | Login | |
Agen | Website | |
São Paulo | Login | |
São Paulo | Login |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Paul Fennemore
(@PaulFennemore) segnalati
@IGClientHelp Please please please fix the log in on my account
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Samuel
(@samuelpresti1) segnalati
@IGClientHelp HI. I have an open position in Wall Street Cash with a limit and stop loss, which I would like to cancel but the system is not allowing me to do so. I don't understand why. Can you help me?
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khureem
(@khureem) segnalati
@IGClientHelp @EllyDavis terrible customer service!
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Simon Massey
(@simonjmassey) segnalati
@IGcom I have unable to deposit funds from debit card, is there trouble with your systems. Been on hold for an hour and a half and unable to get resolved!
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Brian Byrne
(@BrianBy24507538) segnalati
@IGClientHelp hi there. I applied to open an account a week ago. Have been told all my docs are checked etc but account still not active. User name is bbybby1. Any help appreciated.
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khureem
(@khureem) segnalati
@IGClientHelp been on phone for past 45 minutes and on chat too. no one responds. terrible customer service. my account is locked and no ones bother helping!
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Nazia Rizwan SLT
(@NaziaRizwanSLT) segnalati
@IGClientHelp Hi, I am unable to use my IG MT4 CFD account, I can login but my open positions are static and I simply can't trade or amend positions. Have been on hold for more than an hour and no reply to email so far, this is urgent
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Mark EiC
(@MarcoMacri98) segnalati
@IGClientHelp I’m having some issues with opening an account. I read that minimum deposit can be lower than £200 however I’ve been told that I’m not able to open an account as I don’t have enough capital, the latter being above 1k.
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Kieran Cassel
(@kierancassel) segnalati
@IGClientHelp I am unable to sign in on the mobile app or on the desktop website. I get redirected back the home page. Please advise.
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James Tuck
(@jtsays) segnalati
@IGcom Why am I unable to withdraw from my ISA via the mobile app - it keeps saying contact help desk? I then called and 20 min later I get cut off. Very unimpressed with this service. Please advise ASAP.
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Bengu Pellegrini
(@bengu31) segnalati
@IGClientHelp I have been trying to contact you in the last 3 days. What kind of a service is this? It must be a joke!
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Eric of the Red
(@Cantonarghhh) segnalati
@OakfieldDWitt @IGClientHelp @IGcom Hi there, just stumbled across this, was it resolved / explained in the end? Having a similar issue...
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IncrementlTrades
(@TlTrades) segnalati
@IGClientHelp Useless.... Awful broker. DO NOT USE.
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Mark Dimo
(@markdimo1) segnalati
@IGClientHelp customer service is getting worse! had a query a week ago still had no response and just spent 8 mins on hold....
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Mark Dimo
(@markdimo1) segnalati
@IGcom @IGClientHelp customer service is getting worse! had a query a week ago re your list of etfs still had no response and just spent 8 mins on hold....!
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Bengu Pellegrini
(@bengu31) segnalati
@fundologist @IGClientHelp I have been trying to contact you in the last 3 days. What kind of a service is this? It must be a joke!
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James Tuck
(@jtsays) segnalati
@IGClientHelp Why am I unable to withdraw to my bank from my IG ISA? It says to contact the help desk but nobody answers the phone at your help desk?
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fabios
(@fabios23639271) segnalati
@IGClientHelp @IGhelpdesk_nl ACCOUNT FELIPE MARINELLI NEED A TOP UP PLEASE CALL YOUR CLIENT AND MAKE IT HAPPEN THERE IS NO SUPPORT 24 HOURS AT @IGClientHelp
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Samuel
(@samuelpresti1) segnalati
@IGClientHelp Hi. I have an open position in Wall Street Cash with a limit and stop loss, which I would like to cancel but the system is not allowing me to do so. I don't understand why. Can you help me?
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Mark EiC
(@MarcoMacri98) segnalati
@IGClientHelp I’m having some issues with opening an account. I read that minimum deposit can be lower than £200 however I’ve been told that I’m not able to open an account. The email from you says that i’m unable to open a leveraged account due to my wealth figures of around 1k.
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Bhav
(@calculatorguy7) segnalati
@IGClientHelp why can't buy some shares in a share dealing account. I get the error "not suitable for European retail clients" why is this?
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Day Trader
(@GotlandTrading) segnalati
@IGcom Only 10 hours server stop... And no message to customers...
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bremze
(@bremze2) segnalati
@IGClientHelp Hi! I have been waiting for 3days to get my account approved and I'm still waiting. Is there something wrong? Also I can't get into ProRealTime platform although I have it enabled in my settings. Why is that I can't open it? Please help.
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Jaime Chan
(@chanjj811) segnalati
@IGClientHelp i have tried to call the help center and sent email for a few times! And no responding at all! Terrible service!
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BlacStealth Music
(@BLACSTEALTH) segnalati
@IGClientHelp hello my name is Mr. Walker , I’m running an EA. On your platform and I continue to get a zero divide message and not sure how to solve this problem. I’ve changed the settings numerous of times without success. What should I do to remedy this issue?
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Lateralam
(@lateralam) segnalati
@IGcom The FCA are a bloody joke. This will drive people offshore to unregulated providers, just as the ridiculous margin requirements did. Just another way to stop joe public taking money off the "old boy network"
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Horace
(@ProperMyGander) segnalati
@eToroService **WARNING - DO NOT USE eTORO** Markets opening late for no reason Balances showing as zero in error Unable to login or open positions Use a reputable exchange such as @IGcom or @binance. This is not spamming/trolling eToro, this is my genuine experience.
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James Hennessy
(@JamesHe52841188) segnalati
@IGClientHelp need help, can’t get hold of anyone on the phones, can someone call me please?
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EllyDavis 🇬🇧 3.5%
(@EllyDavis) segnalati
@IGClientHelp @khureem It's still not working.
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💸 𝕹𝖆𝖙𝖙𝓨 𝕽𝖊𝖌𝖌𝓨 💸
(@NatgrundyG) segnalati
@IGcom Answer your messages via IG help you absolute 💩💩💩 of a trading platform! Message sent 18 hours to your IG help Twitter account...