IG non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Website | ||
| Login |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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luosheng
(@Chocolatehhhhhh) segnalati
@IGClientHelp Yes,after that it need me to wait for 24h. Until now When I log in my account it tells me my id is not belonging to any account, but if I go to" forget password" it shows the account is already exist.I haven't entered my ins yet!I don't know why.Please help me.Thanks
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iwantlofi
(@iwantlofi) segnalati
@IGClientHelp What is going on? Been waiting for verificaiton. It says a couple of hours but i've been waiting for days. Please help me out here Just let me know if the verification has been declined or what, so i know how to progress. Looking forward to your reply TMK.
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John
(@John57515062) segnalati
@IGClientHelp Anything? This has been down over a week!
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Simon Lee
(@mok8674) segnalati
2/ @IGClientHelp a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.
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allwired
(@allwiredtv) segnalati
@IGClientHelp after 2 months trying to transfer my accounts, 1 account sorted after 6 weeks. 2nd account still in limbo with missing shares. On hold daily for 1 hour+ and get busied out. How do customers contact you?? Even a complaint letter 3 weeks ago with no result.
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Joshua Mahony
(@JMahony_IG) segnalati
@gud2bheard Seen it is closing only. Perhaps @IGClientHelp can help.
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iwantlofi
(@iwantlofi) segnalati
@IGClientHelp Still waiting, no reply from you guys still. Please help me out here i legit don't know why its taking this long for verification.
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JamesBishop83
(@Bishop83James) segnalati
@IGClientHelp trying to deposit money but get an error saying card payments not accepted and to call, been on hold over 25mins!? Giving up, what’s going on?
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Lawrence Adisa
(@LawrenceAdisa) segnalati
@IGClientHelp I withdrew my funds...IG is the worst.
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Ali
(@UmairAl99630979) segnalati
@IGcom when will we be able to buy MGC Pharmaceuticals Ltd #MXC on the online platform?? No one answers the phone, no one is on the online chat, I have been trying to get in touch for weeks to sort out other issues, are you really for real for!!! @IGcom such bad service!!
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Barry Lyndon
(@BarryLyndon1916) segnalati
@IGClientHelp been waiting over a week for my account to be verified, can you please help?
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Lawrence Adisa
(@LawrenceAdisa) segnalati
@IGClientHelp I'm in a live trade trying to get support and I've been on hold for 10 minutes? Where's the live support?
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M
(@mattnificent01) segnalati
@IGClientHelp Help please! Having issues logging-in into my account. Many thanks
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AIM Raider
(@aimraider) segnalati
@IGClientHelp This was not responded to by @IGClientHelp so no further forward. The same as when I enquired via email. Sadly this is what IG help desk has become.
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Garry
(@Garry27977708) segnalati
@IGClientHelp - When are people going to learn, IG is $HIT!!! Customer service is run by complete idiots with zero common sense. 'DO NOT' trust them with your hard earned money, you have been warned.
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Ian Wilson
(@winenfunblog) segnalati
@IGcom When are you going to fix the APP and the L2 dealer platform, bother are a mess of bugs and non functionality. I am being lied to by Support, is this company policy?
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AshaRSG
(@RsgAsha) segnalati
@IGClientHelp how long does it take to fix IG community
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disposableaccount
(@disposableacc13) segnalati
@IGClientHelp I have tried to deposit money into my cfd account and twice now it has said "unauthorized request, please close browser and navigate back to app" (I don't know if that's the exact message). Please help
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Chris Cheshire
(@chriftC) segnalati
@IGClientHelp I am using the spread bet paper trading account, and I am getting issues where I can't open or close positions. Very annoying, please help
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TraderTits
(@TraderTits) segnalati
@IGClientHelp they've shut down the opportunity to play long positions with so many shares you only can close on certain stocks; a form of market manipulation or what ?
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Simon Lee
(@mok8674) segnalati
@IGClientHelp 2/ a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp your "help desk" still insistent on not helping me despite being a customer for 2 years. 👍
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AshaRSG
(@RsgAsha) segnalati
@IGClientHelp when will IG community come back up please it’s been down for days and days
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disposableaccount
(@disposableacc13) segnalati
@IGClientHelp Can't deposit money into my cfd account. Says "unauthorised access, please close the browser and navigate back to the app" (something like that). please help
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Wazza
(@WassifAziz) segnalati
@IGcom is doing some shady stuff. I was able to open a position on a ******** stock on the 28th of Jan. However trying to open one now and it doesn't work? Spoke to support and they said share dealing isn't allowed on ******** stock, however the website does not mention this.
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• •♛ Monarch ♛• •
(@monarch_uk_) segnalati
@IGClientHelp your system froze, didn't allow me to close a position, everything blacked out, went down, didn't let me close then either, went further down and finally closed.. but according to your staff, you are not having any technical issues and cannot help. Absolute joke
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• •♛ Monarch ♛• •
(@monarch_uk_) segnalati
@chriftC @IGClientHelp I've had the same issue and was unable to close my position causing me to miss a profit and endure a huge loss instead. But according to their support team 'they aren't having any technical issues' and can't help any further. So, if their system plays up and you lose money, tough
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Simon Lee
(@mok8674) segnalati
1/ @IGClientHelp when I can trade gamestop? Can you give me a clearer reason why you banned trading? Is that really because of technical issue as #JuneFelix’s email? Now, #GME has low volume of trading . Can I trade?
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[email protected]
(@twmn888) segnalati
@IGClientHelp can't login, when can get it can't see full screen of positions. Moved from phone to ipad, won't let me log in at all. Went to create different account to get more trading practice, verification error. Nothing is working properly
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洛笙
(@Chocolatehhhhhh) segnalati
@IGClientHelp Hi,there 2 weeks ago I register a new account by email then it require me to tide a phone number, tells me need 24hours to verified, but I can't log in to my account until now. I have tried many times on ins help center but failed.I don't know if my account exists.