Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	un giorno fa
Brest	Piattaforma di trading	un giorno fa
Valence	Website	un giorno fa
Le Puy-en-Velay	Login	un giorno fa
Elne	Login	un giorno fa
Paris	Piattaforma di trading	un giorno fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Perihelion (@PeriHelion96002) segnalati 34 secondi fa

  @IGcom The platform's fecked. No help or communications to customers.

• 
  the Wise Fool (@theWiseFool8) segnalati 7 minuti fa

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  Mr R (@MrR1chmond) segnalati 10 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  QuantumX (@QuantumStateX) segnalati 11 minuti fa

  @IGcom Customer Service Down

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 14 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  DustinDuster (@VVIIIVVIIIVVIII) segnalati 16 minuti fa

  @IGcom Basically a non existent client support, you better give back the losses we’re forced to take due to your technical error!!

• 
  MattBrookes (@MattBrookes3) segnalati 16 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  DartronTrading (@DartronTrading) segnalati 16 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  Mahakala (@waimeazach) segnalati 17 minuti fa

  @IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s

• 
  zenXV (@zenxv) segnalati 17 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 21 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  X (@adythompson) segnalati 21 minuti fa

  First time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 🙏 Bad show @IGClientHelp 😡

• 
  Tim Spanoudakis (@spanout) segnalati 27 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  MB (@MBdaytrading) segnalati 28 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Amynah (@Amynah_Aziz) segnalati 30 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  CT🪐 (@gercekci_V) segnalati 34 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  MB (@MBdaytrading) segnalati 39 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  Alec Lo (@Alec_Lo) segnalati 40 minuti fa

  @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?

• 
  11invest (@11invest) segnalati 44 minuti fa

  @IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 45 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  Richard Knop (@richardknop) segnalati 45 minuti fa

  Seems both main website and mobile app are down, can't login @IGClientHelp

• 
  alexander ellison (@alhellison) segnalati 47 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Joel Deakin (@JMHDeakin) segnalati 49 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  Dougparkspropertynest (@network_surrey) segnalati 50 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  STUPPYTRADER (@stuppytrader) segnalati 50 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  JJ (@investing256) segnalati 52 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  Joel Deakin (@JMHDeakin) segnalati 54 minuti fa

  @GeordiePhilUK Provide a new option great - default for all customers awful 😑! Part of the #IGG @IGcom push to alienate customers.

• 
  peter (@A7068AP) segnalati 58 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  Ruud Kist (@Ruud_Kist) segnalati 59 minuti fa

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  james kiernan (@jameski07874400) segnalati 59 minuti fa

  @IGClientHelp can’t login via app or web ??