Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (50%)
• Login (33%)
• Website (11%)
• Ritiri (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Montpellier	Login	21 ore fa
Narbonne	Login	23 ore fa
Charleville-Mézières	Website	un giorno fa
Figeac	Login	2 giorni fa
Clichy	Login	7 giorni fa
Sérignan	Piattaforma di trading	13 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 8 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  andy mufc (@AndrewFearn95) segnalati 10 minuti fa

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  ShareSpeccy (@ShareSpeculator) segnalati 11 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  IG Client Help (@IGClientHelp) segnalati 13 minuti fa

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 15 minuti fa

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  Christine Slimm (@chrissies141) segnalati 19 minuti fa

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  MattBrookes (@MattBrookes3) segnalati 21 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Dougparkspropertynest (@network_surrey) segnalati 21 minuti fa

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  KryptoBeast (@BeastKrypto10x) segnalati 25 minuti fa

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Victor Cortino (@CortinoVictor) segnalati 27 minuti fa

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  ForGodsGlory (@MojoSnowman) segnalati 32 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  QuantumX (@QuantumStateX) segnalati 33 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Josh (@Josh56024482) segnalati 33 minuti fa

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Rich On Macro (@RichOnMacro) segnalati 37 minuti fa

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Kryptogem110x (@kryptogem110x) segnalati 43 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Carl (@Tyranus2010) segnalati 44 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  Gurkin (@gurkin192) segnalati 47 minuti fa

  @IGcom Portal not working..... WTF?!

• 
  Matt (@MattySP500) segnalati 47 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 51 minuti fa

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  Victor Cortino (@CortinoVictor) segnalati 51 minuti fa

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  AnnRaj (@anandhichetlur) segnalati 51 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  JJ (@investing256) segnalati 52 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  jelt (@InfoJelt) segnalati 55 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Mark Newton (@Mark_Newton1) segnalati 55 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  smudgedan (@Smudgedann) segnalati 56 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Matt (@MattySP500) segnalati 57 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Girish Menon (@wildlifegiri) segnalati 57 minuti fa

  @englandcricket @IGcom The worst team ever

• 
  Sengoku (@Sengoku21524499) segnalati un'ora fa

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Aaron ***** (@AaronCocks86016) segnalati un'ora fa

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  WARDELL (@MrFord_10037) segnalati un'ora fa

  @englandcricket @IGcom So Mark Wood went down for 1 test huh