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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (79%)
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Website (11%)
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Login (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading | |
| Leer |
Piattaforma di trading | |
| Berlin |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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pankaj kumar
(@pankaj9996) segnalati
@IGClientHelp I am Indian. I want to trade with I global. But due to wrong telephone number showing in your site, I an not opening the same, hence, legal support team address or number may be provided so that a live account may be open, please.
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Two Cents
(@OtherTwoCents) segnalati
@IGClientHelp @FT, I had a disgraceful conversation with IG's outsourced and clueless Indian helpdesk and team. The technical manager had the audacity to as me the customer run testing on their behalf! And refused to address a problem with IG's own API issues. What a joke!
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Dimmypoo (Nadim)
(@NadimHayek3) segnalati
@IGClientHelp Im locked out of account. Any help please
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SlimJim
(@slimjim3425) segnalati
@IGcom tried to open an account and get info on L2 dealer. do you not have support in London anymore as customer service was poor on the telephone. sounded like a foreign call centre?
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gin&pinklemonade
(@Woodywudpeck) segnalati
@IGcom @IGClientHelp @IGSquawk still no live price on website ac for share dealing #path now #DGI..awful customer service
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eightiesfan
(@Venkman41) segnalati
@IGClientHelp your ftse100 is currently a whole six points off. Why? Fix it
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PalmOlive
(@Palmolive76) segnalati
@IGClientHelp Is there an issue with your API? Getting Server problem: status code: 500, reason: Internal Server Error
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Ed1Mil
(@Ed1Mil) segnalati
@IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying
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Jônatas G. Martins
(@jonatas245it) segnalati
@IGClientHelp Well, I'd done that already - and in spite of what had been unsatisfactory support (both by lack of answer to my emails and, as shown in the screenshot, finding myself being suddenly ignored with chat support ending it abruptly before I could even finish typing)...
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King Nidge
(@KingNidgey) segnalati
Anyone having problems buying/selling $HYMC right now? @IGClientHelp are telling me there's a power cut at one of the brokers. I don't see anyone else mentioning it so I want to know if its BS.
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GIRI FILM MAKING
(@GIRIgangadharan) segnalati
@IGcom I practice with a demo account CFD AUD/USD pair. With AUD20,000, I buy 30contracts. This morning, as soon as I enter it went down -80AUD(without much market move), and noticed a price difference of 14points from market price to order execution price. Is it high spread?
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Two Cents
(@OtherTwoCents) segnalati
@IGClientHelp, @FT @FXFinanceFeeds Just want to voice my frustration with IG on their complete lack of coordinated customer service, support and indifference to issues. You are refusing to close trades with a guaranteed close option via your APIs. This is plain wrong!
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bilhas
(@bilhas86) segnalati
@IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???
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Heikin Ash
(@ichiandscratchy) segnalati
@IGClientHelp Ignore the PRT idea above - the IG platform's chart drawing/updates have just frozen again for a minute and PRT was no longer running. Both the app and web platform show the same gaps in data, so this is a significant issue.
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daniel dadi
(@danieldadi_001) segnalati
@cricvizanalyst @IGcom Please can you support me with with a little financial push to help me trade I have built a working strategy I have tested it for a yr + now and it has been Consistent please I am looking for 500$ but I will accept more if someone be generous enough or less if u be so kind
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PalmOlive
(@Palmolive76) segnalati
@IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?
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Jônatas G. Martins
(@jonatas245it) segnalati
@IGClientHelp Also worthy mentioning: first time ever that I get a written letter both nice and informative like the one I just got, and also surprised since my deposits at IG were rather minor, nowhere near e.g. my Swiss FX/MCA Account (FINMA regulated but really awful support)...
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Let's talk
(@carpediem084) segnalati
@IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP
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Jônatas G. Martins
(@jonatas245it) segnalati
@IGClientHelp Therefore, whilst I do maintain my strong suggestion that IG try and improve its online support together with MT4's spreads for those wishing to trade on MT4 instead of IG's online platform, I commend IG's resolution of the issue at hand and fully withdraw my previous complaint.
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thomasfitz05
(@thomasfitz05) segnalati
@cricvizanalyst @IGcom Just cant help himself. Blokes had one good year in the last 5
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Heikin Ash
(@ichiandscratchy) segnalati
@IGClientHelp Will do. So it's not a known issue as far as you're aware? Has been happening for some time now.
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ceaser
(@ceaser) segnalati
I haven't seen this kind of a bad experience son far in finance industry. It has been more than 3 weeks can not withdraw money from your system, there is no clear instruction and responsible for cases, how you can claim that you are a leader of FX !!! @IGClientHelp
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Wali Ahmade
(@WaliAhmade4) segnalati
@cricvizanalyst @benjonescricket @IGcom Help me
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氏无名
(@shiwuming5) segnalati
@FXNewsGroup1 @IGcom The regulatory registered name of MultiBank Group is MEX AUSTRALIA PTY LTD. In China, it has stopped allowing customers to withdraw money for half a year, and has found various reasons to evade it and illegally occupy customer funds for half a year.@multibankgroup
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Julien iZi-WEB
(@Julien_iZiWEB) segnalati
@IGcom My orders are all rejected today. How can I get some support?
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Vince Silva
(@foxy_vince) segnalati
@IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.
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Rathean
(@Rathean2) segnalati
@InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?
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Jônatas G. Martins
(@jonatas245it) segnalati
@IGClientHelp ...I'd like to both suggest improvements in the support service for emerging markets, but also apologize as I definitely overreacted: just a few days later the money was fully in my account, and today (much to my total surprise) actually got a nice written letter...
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Tim O'Donnell
(@Mang365) segnalati
@IGClientHelp @IGcom intermittent Brent crude unavailable to trade issue for over a month now. Can anyone from IG let their customers know what’s going on? This is appalling service!!
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Mark Shares
(@sharkmares) segnalati
@crowthernrocke1 @IGcom I haven't got anything either despite numerous messages in the weeks and months prior @IGcom have been unbelievably useless even by their own crap customer service standards