Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (50%)
• Login (33%)
• Website (11%)
• Ritiri (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Montpellier	Login	un giorno fa
Narbonne	Login	2 giorni fa
Charleville-Mézières	Website	2 giorni fa
Figeac	Login	2 giorni fa
Clichy	Login	7 giorni fa
Sérignan	Piattaforma di trading	13 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Mark Newton (@Mark_Newton1) segnalati 58 secondi fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Sengoku (@Sengoku21524499) segnalati un minuto fa

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

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  dismantle_ (@JJJorange) segnalati 4 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

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  IG Client Help (@IGClientHelp) segnalati 8 minuti fa

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

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  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 8 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  ForGodsGlory (@MojoSnowman) segnalati 9 minuti fa

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  paul Borrowdale (@BorrowdalePaul) segnalati 11 minuti fa

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  J-M (@JM1ZZX) segnalati 15 minuti fa

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  Rich On Macro (@RichOnMacro) segnalati 17 minuti fa

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  jelt (@InfoJelt) segnalati 19 minuti fa

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Brooksy (@brooksyruns89) segnalati 19 minuti fa

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  QuantumX (@QuantumStateX) segnalati 24 minuti fa

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Rupert 🇬🇧 (@RGrauholz1871) segnalati 28 minuti fa

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 28 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Zaraq Afzal (@afzal_zara26257) segnalati 33 minuti fa

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  CT🪐 (@gercekci_V) segnalati 34 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  alexander ellison (@alhellison) segnalati 36 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Dr Prakash Nayak (@SRIPRAKASH76) segnalati 36 minuti fa

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Stephen Hampson (@StephenHampson) segnalati 39 minuti fa

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Victor Cortino (@CortinoVictor) segnalati 39 minuti fa

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  IG Client Help (@IGClientHelp) segnalati 39 minuti fa

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Kryptogem110x (@kryptogem110x) segnalati 39 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Jess-No flags because I actually am British (@JessSalop) segnalati 40 minuti fa

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Jumpers for Goalposts (@UKFootie66) segnalati 40 minuti fa

  @englandcricket @IGcom What an awful bowling line up

• 
  G. (@LArsenal96) segnalati 41 minuti fa

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  Macro Joe (@wealthelf) segnalati 43 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Gurkin (@gurkin192) segnalati 45 minuti fa

  @IGcom Portal not working..... WTF?!

• 
  Josh (@Josh56024482) segnalati 48 minuti fa

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Breakout Capital Ventures (@BreakoutCV) segnalati 49 minuti fa

  @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

• 
  Matt (@MattySP500) segnalati 52 minuti fa

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp