Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (43%)
• Piattaforma di trading (43%)
• Ritiri (7%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Montpellier	Login	13 giorni fa
Narbonne	Login	13 giorni fa
Charleville-Mézières	Website	13 giorni fa
Figeac	Login	14 giorni fa
Clichy	Login	18 giorni fa
Sérignan	Piattaforma di trading	25 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  TomMcAdamNo5 (@McAdamNo5) segnalati un secondo fa

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  A Reasonable Person (@DanielgDan) segnalati 6 minuti fa

  @englandcricket @IGcom Damn that looks innocuous

• 
  Noah Silverman, PhD (@noah_phd) segnalati 8 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

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  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) segnalati 8 minuti fa

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  AnnRaj (@anandhichetlur) segnalati 11 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Victor Cortino (@CortinoVictor) segnalati 12 minuti fa

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Macro Joe (@wealthelf) segnalati 13 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  WARDELL (@MrFord_10037) segnalati 16 minuti fa

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  Emeka N (@emeka89) segnalati 17 minuti fa

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Stephen Hampson (@StephenHampson) segnalati 18 minuti fa

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  J-M (@JM1ZZX) segnalati 19 minuti fa

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

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  Amynah (@Amynah_Aziz) segnalati 20 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Carl (@Tyranus2010) segnalati 20 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  MB (@MBdaytrading) segnalati 20 minuti fa

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  DV8OR (@dv8or1) segnalati 21 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  CT🪐 (@gercekci_V) segnalati 24 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Tom Morris (@TomMorris16) segnalati 27 minuti fa

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  NM1 - (@AimforProfit) segnalati 29 minuti fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 31 minuti fa

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  ShareSpeccy (@ShareSpeculator) segnalati 33 minuti fa

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Jess-No flags because I actually am British (@JessSalop) segnalati 39 minuti fa

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) segnalati 39 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  zenXV (@zenxv) segnalati 40 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Malcolm Ace (@Mal_Ace) segnalati 41 minuti fa

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  STUPPYTRADER (@stuppytrader) segnalati 44 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Wally ****** (@Wally_Was_Here) segnalati 45 minuti fa

  @IGcom Damn bro, how do we get into the action

• 
  Rich On Macro (@RichOnMacro) segnalati 52 minuti fa

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Mr R (@MrR1chmond) segnalati 52 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Kryptogem110x (@kryptogem110x) segnalati 55 minuti fa

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  alexander ellison (@alhellison) segnalati 58 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?