Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	3 giorni fa
Brest	Piattaforma di trading	3 giorni fa
Valence	Website	3 giorni fa
Le Puy-en-Velay	Login	3 giorni fa
Elne	Login	3 giorni fa
Paris	Piattaforma di trading	3 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Molibar (@Molibar) segnalati 8 minuti fa

  @IGcom So is IG down now, or is it just me?

• 
  DV8OR (@dv8or1) segnalati 9 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  JJ (@investing256) segnalati 10 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  smudgedan (@Smudgedann) segnalati 10 minuti fa

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Tanja Bergermeier (@HPschorr) segnalati 15 minuti fa

  @IGcom Update on Login issues pls !!!!!

• 
  STUPPYTRADER (@stuppytrader) segnalati 15 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Molibar (@Molibar) segnalati 15 minuti fa

  @Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.

• 
  11invest (@11invest) segnalati 16 minuti fa

  @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

• 
  Dougparkspropertynest (@network_surrey) segnalati 17 minuti fa

  @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 19 minuti fa

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  Daveodee (@daveodee) segnalati 20 minuti fa

  @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

• 
  NM1 - (@AimforProfit) segnalati 25 minuti fa

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  Alan McGee (@Alan_McGee_UK) segnalati 29 minuti fa

  @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

• 
  OD2 Trades (@OD2Trades) segnalati 29 minuti fa

  @ggreynaomi @Molibar @IGcom sorry. down for me too

• 
  MattBrookes (@MattBrookes3) segnalati 30 minuti fa

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Tom Norman (@plaste) segnalati 34 minuti fa

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Timthy (@ParafuryDeng) segnalati 36 minuti fa

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  forex 🚜🧑🏻‍🌾🇬🇧 (@1forextrader1) segnalati 36 minuti fa

  @IGcom Ig down again!!!!!

• 
  Joel Deakin (@JMHDeakin) segnalati 37 minuti fa

  @conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.

• 
  fundamentally its a bargain (@its_fundamental) segnalati 40 minuti fa

  @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

• 
  Gonzalo Canete (@GonzaloCanete) segnalati 41 minuti fa

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  GOD OF NOTHING (@GODOFFI) segnalati 43 minuti fa

  @MBdaytrading @IGcom They always have problems !! Why do you even use them? I stopped using them in 2023 as they couldn't even issue a simple P&L statement despite explaining to their so called accounts how it's done 🙈

• 
  Trafalgar (@tardigrade911) segnalati 48 minuti fa

  @IGcom It is down, and as usual no feedback from their clients support.

• 
  Casino Capital (@CasinoCapital) segnalati 49 minuti fa

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 51 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  interactive investor (ii) (@ii_couk) segnalati 52 minuti fa

  @frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.

• 
  AnnRaj (@anandhichetlur) segnalati 52 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  11invest (@11invest) segnalati 53 minuti fa

  @IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?

• 
  Karmjit Riarh (@KarmjitR) segnalati 58 minuti fa

  @TheMoneySponge @IGcom It’s down in Singapore too

• 
  Tortoise investor (@InvestTortoise) segnalati 60 minuti fa

  @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵