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IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (67%)
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Website (33%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Barry evans
(@Pellyiss) segnalati
@gregsecker @IGcom I had the same problem thew month’s back stick two your own brokerage Greg
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp I presume despite being a client of 2 years, despite about 15 times trying to complete these ridiculous ID checks that don't work, you will continue to ignore a good customer?
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Willis Welcome
(@_AskWillis) segnalati
@IGClientHelp Can someone answer the phone or their email for US customers? I have been trying to get information to you guys for the past 48hrs and I really need some help.
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What?
(@petrichorldn) segnalati
@IGClientHelp hi, I tried contacting your email support but clearly they are misunderstanding me. I told them I want an ISA share dealing account and they are saying I’m not suitable for leveraged trading. I don’t want a CFD account, please sort this out.
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ice_unable
(@IceUnable) segnalati
@IGcom been trying to call your scammy "Customer Service" for weeks. Currently in a call for 51 minutes waiting to speak with an advisor. You should stop falsely advertising 24/7 customer support.
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THR10C
(@c_thr10) segnalati
@IGClientHelp I'm having problems resetting my password, it says there is a technical issue. Would you be able to help me resolve this?
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Cristian Ravalli
(@cristianravalli) segnalati
@IGClientHelp Guys, I am really disappointed with you. You write about SPACs, it takes ages (2 weeks) to get an answer whether you split. And the answer is you don't because of a heavy workload? Why do you even advertise SPACs? Are you serious about your service?
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Mik
(@MrMikeybong) segnalati
@IGClientHelp for some reason my account is locked and i cant unlock it. Any help would be much appreciated
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TradieJoe
(@TradieJoe) segnalati
@IGClientHelp I have an order stuck on your system that can not be deleted and my money has been stuck with you for two weeks now. I called your help desk and was told they couldn’t delete it and would raise it with IT. Still the order is there and has not or can not be deleted.
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Ryan Gray
(@ryangraydj) segnalati
@IGClientHelp I’ve sent you a private message, please check your box. You made a partial sell order without my consent. I never ordered you to sell and at that time I had sufficient funds so that’s was not a stop loss problem!
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp your ID registration doesn't work. I've tried about 15 times on both Post and ID Now. Also, took time off work to go to bank branch and they won't sign. As an existing customer for 2 years this is an utter disgrace
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Fuad
(@FuadAbodunrin) segnalati
@IGcom Since there is no demo option for share dealing, do you have any practical video/ documentation that can help?
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Willis Welcome
(@_AskWillis) segnalati
@IGClientHelp Hello I am having issues getting my account approved. I need to get information corrected and nobody answered the phone.
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AndY B
(@Bowen85AI) segnalati
@LionsEyeEntLLC @IGClientHelp I’d look elsewhere. Nothing but problems with IG. They will steel your money and ignore you.
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Ross 📈🚀🇬🇧
(@hometraderross) segnalati
@MaqsDad Hargreaves is ****, closed mine down. Try @igcom
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nuzhat
(@nuzhat30668111) segnalati
@IGClientHelp been trying to reach your support tram@fir 2 days straight via online chat and phone for a combined 4 hours. With no response to even getting through to anybody !! Email was very unhelpful.
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Aky malik
(@mamalik1) segnalati
@IGClientHelp i am so shocked with your poor customer service. I purchased #cbx shares via @PrimaryBid IG have still not put the shares in my account. Advisors not helping
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Syed Haider Kazmi
(@mushadi514) segnalati
@IGClientHelp till now two weeks IG did not slove my issue Reminder Account HXV6B Real time pro launch link not working please Solve my issue Till now no help support person called me May be IG DO not like client.
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Gerald Picklestein
(@GPicklestein) segnalati
@IGClientHelp Thanks for your reply. So would I be able to avoid these issues if I just short the stocks myself, via my share dealing account? Or would I run into the same problem?
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ice_unable
(@IceUnable) segnalati
@IGClientHelp Currently in a call for 54 minutes to speak to an advisor. Is this the level of your customer support in 2021? Why are you falsely claim 24/7 support?
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AndY B
(@Bowen85AI) segnalati
@javiery84 @IGClientHelp Nothing but trouble @IGcom they will take your money. And blame it on the platform crashing. Then make you wait 8 weeks and not hear a thing.
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Syed Haider Kazmi
(@mushadi514) segnalati
@IGClientHelp IG real pro launch link not working send proof of pictures but still IG help sending information how to enable etc.plz IG support team Launch link from dash board next page not displaying plz 🙏🙏🙏🙏 fixed my issue two weeks now !!!!!!!
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Aman
(@aman0981) segnalati
Over 1 hour waiting for you to answer phones @IGClientHelp #FridayThoughts #fridaycomplaints this is why I want to withdraw my money, you guys are rubbish. No one should use IG to trade. Newer brokers are much better, better service, better interfaces, better analysis tools
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Gerald Picklestein
(@GPicklestein) segnalati
@IGClientHelp I've been trying to place short trades using my spread betting account, but I keep getting error messages about the stock being unborrowable. I don't understand because I'm not borrowing any stock, just trying to bet on the on price movement
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Scrumpy222
(@Scrumpy222) segnalati
@IGClientHelp @JohnMorris1982 Weird that isn’t it. Seems every type of call centre experiencing high demand. Convenient excuse? Are all home workers doing sod all apart from fixing all the issues they have stacked up? Thought of employing more people or improving your system?
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Christian Horner’s Wide Stance Stan Account
(@Dylan_Is_Deaf) segnalati
@IGClientHelp hi there, Ive sent two emails regarding identity verification, one over a week ago, and both have gone unanswered. Live chat this morning told me theyd raise my issue with the relevant department and promised a reply but I’ve yet to get one. I need resolution please
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Tony Scott
(@tscotty37) segnalati
@IGClientHelp still no reply to my email, tweet & dm. This is after spending almost 2 hours trying to get through & getting cut off both times. Very poor customer service. Regards Tony
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Ed
(@eddy1972lee) segnalati
@IGClientHelp Hi I have tried to contact you through email at the weekend and been on phone numerous times with no answer just constantly holding, as I require help with a discrepancy on my account, would be nice to speak to someone regarding it!
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Watchfulrabbit
(@watchfulrabbit) segnalati
@IGClientHelp hi have had 4 live chat sessions ended by operator before issue has been resolved ?!? What's going on
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Erol Direncay
(@Erol22d) segnalati
@IGClientHelp Hi, been waiting on the chat for “live” help for about an hour which happens often, phone lines not much better. Trying to find out if you are able to subscribe to/find info on UK IPOs? Thanks