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Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (75%)
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Website (13%)
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Login (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Login | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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AndY B
(@Bowen85AI) segnalati
@Kyle_Reed @IGClientHelp Had this problem yesterday but them put a limit to my stop position so I couldn’t move it lower forcing me to with close or wait for it to close automatically. #crimewatch
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The vicious
(@Thevicious5) segnalati
@IGcom @luxmanage1 Yeah I get a real sense of 'urgency' when it's down for this long
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sam
(@jamsugg) segnalati
@IGClientHelp @IGcom App fully down for me and has been since 14:30 on the dot 🤔. And even if/when I did eventually manage to login via laptop it won’t let me trade!! Absolute shocker 🤬
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shabak
(@shabakNuke) segnalati
@Openskies13 @IGcom Contact FCA - tell them about situation and fill complain (someone here already gave this advice). On dip I could buy shares for 100k as i like the stock - because of them I could not. Lots of money lost 🤓 And hold it :D #GME #TheFCA
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Pav
(@Pav10110183) segnalati
@IGcom guys, this week has been the poorest platform performance I can remember. What are the underlying problems for the service issues?
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Steve najjar
(@steve_najjar) segnalati
@IGClientHelp since 14.30 not been able to log in gad help me with my positions even not answering phones or chat
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.
(@serocan95) segnalati
@IGClientHelp @IGcom Literally every time there is market volatility your servers go down... this cannot be coincidence. At least then do not advertise yourselves as the best brokerage frim in the UK. $CLOV $KMPH $GME $AMC
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Amit Panchal
(@amitpanchal76) segnalati
@IGClientHelp as a customer I expect a solid service and this unreliability all week is not what I need. How can you compensate me ?
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Ale
(@dirossiale) segnalati
@shabakNuke @picfwd @IGcom When you get through the consumer dept. the recorded message will tell you that they're currently busy. Just ignore that warning of delayes and wait for someone to answer you withing probably less than five minutes. Good Luck. IG index are really bad during the volatile times.🤞
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SNW
(@SamanthaWork) segnalati
@IGClientHelp Hasn't been an intermittent issue but continuous on both web and mobile platforms
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Jarkko Havas
(@jarkko120) segnalati
@IGClientHelp Please inform your clients what is the reason for these continued issues this week, and how you plan to avoid these going forward. The uncertainty around this happening again is an incentive to find other trading platforms.
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Chris
(@PowerTradeSetup) segnalati
@IGClientHelp Plus the platform is so slow it takes too long to enter trades and the cancels due to price movement within that time !
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Khalid Razouki
(@krazouki) segnalati
@maneco1964 @IGcom It’s an absolute disgrace. Do you think refunds / reimbursements will happen? I will 100% leave as a customer if they don’t.
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Catherine O'Sullivan
(@sullicath) segnalati
@IGcom please sort out login I switched to you because I need a reputable broker.
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PJ
(@JPJAUST) segnalati
@IGClientHelp This is a joke. Your platform is down everyday at exact time market opens. There is nothing to investigate - your infrastructure cannot handle the load, yet nothing done for days
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Kush Shah
(@Kush1707) segnalati
@IGClientHelp Cant login since US open, please update.
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Origami lover
(@mojn89) segnalati
@IGClientHelp @IGcom *correction* not some users but almost every user. your service is becoming poorer each time there is a volatility on US stocks. I hope people file a law suit against your restrictions on purchases of GME and AMC stocks from the past couple of days.
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Sas
(@sarahjennings01) segnalati
@IGClientHelp @IGcom Service has been terrible... no access at all. Thinking of going to #uniswap
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titan1234M
(@Titan1234M) segnalati
@IGClientHelp @IGSquawk IT IS A RECURRENT PROBLEM AS SOON AS USA OPENS. YOU NEED TO INVEST IN A BETTER SERVER/BANDWIDTH ETC. CAPS WERE NOT INTENDED.
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tinman
(@Man_Tin_Man) segnalati
@IGClientHelp Its an not intermittent issue, its a not working at all issue.....
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awais aaa
(@aaa_awais) segnalati
@IGClientHelp It's not intermittent ..it is quite consistent problem now. Please fix this..otherwise I have no choice to leave this platform...we are paying 10$ per trade comparing with IB which is costing only 1$..We deserve better service than this.
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Snakes Alive
(@snakesalive74) segnalati
@IGClientHelp @IGSquawk "Some users", "intermittent"... hmmm....
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Kyle Reed
(@Kyle_Reed) segnalati
@IGClientHelp Publish the link to Pro-Realtime for everyone :- if this might just be a case of MyIG that's broken
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PureRogue369
(@PureRogue369) segnalati
@IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364
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Angello B
(@AngeloR30700761) segnalati
@IGClientHelp Are you joking your whole global server is down since 2.30 UK, Singapore platform. Not just me either.
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Wave_Control
(@WaveControl1) segnalati
@IGClientHelp This was an issue on the USA open but I'm logged in now. Hopefully this doesn't happen again. I got a taste what Robinhood folks are going through.
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Mike
(@mikerwarner) segnalati
@IGBank @IGClientHelp I was locked out due to technical difficulties on your part and lost out on closing a trade for $10 now it’s down $20 that’s a $30 swing y’all ****** me on.
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Openskies
(@Openskies13) segnalati
@observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m
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maneco64
(@maneco1964) segnalati
@IGcom @luxmanage1 Why don't you employ more brokers to pick up the phone when your system is down? Why not spend $1 billion employing humans and improving your systems instead of buying another online broker.
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AndY B
(@Bowen85AI) segnalati
@nylelevi @IGClientHelp Same, used @IGcom when it was IG trading never had a problem. I’ve won some and lost some. But this is not losing this is steeling. The big boys don’t like to take the hit and expect us to all get wiped out.