IG non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (73%)
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Login (18%)
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Website (9%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Login | ||
| Piattaforma di trading | ||
| Piattaforma di trading | ||
| Piattaforma di trading |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Angello B
(@AngeloR30700761) segnalati
@dirossiale @IGcom @aussieg7 Remove your cash from IG use other brokers...tried to blame my home network today when their platforms are down. Any excuses not to compensate.
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Ale
(@dirossiale) segnalati
@AngeloR30700761 @IGcom @aussieg7 I'm holding large spread bets positions. Once, I close these, I will close my account. They've been bad more times than not. I'm going to spend the weekend gathering all the evidence of the issues I had with them since the summer of 2020. The Fca needs to act. Too many complaints
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Kasedale
(@kasedale) segnalati
@IGClientHelp @IGSquawk service noticably deteriorating...
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Gary Treen
(@treenie64) segnalati
@IGClientHelp @IGSquawk Awful service these days. Need to get your act together. Also dont say to telephone as no one ever answers!
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フアン
(@segagamer) segnalati
@IGClientHelp So when are you upgrading your server infrastructure?
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Generation X
(@schismmonger) segnalati
@IGcom Stop making excuses and beef up you servers and customer service so that they can cope with demand. I along with many others am thinking of leaving IG. You can't be down at the most volatile time. Only excuse is if the market is suspended.
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フアン
(@segagamer) segnalati
@IGClientHelp Still cannot log in as of 18:00 and support staff are most unhelpful, essentially saying "try later". Terrible service! Do they know that "later" can cost us a lot of money?
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Johan
(@JohanDXB) segnalati
It took 2 whole hours to my broker @IGcom to open trading today ! Market has been open for 2 hours but I wasn't able to trade... really poor service.
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JAN
(@frinton63) segnalati
@IGcom Terrible service from a terrible company , I’m moving
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Hussaimo
(@hussaimo) segnalati
@IGcom Its still not working, absolute joke
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PureRogue369
(@PureRogue369) segnalati
@IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364
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titan1234M
(@Titan1234M) segnalati
@IGClientHelp @IGSquawk IT IS A RECURRENT PROBLEM AS SOON AS USA OPENS. YOU NEED TO INVEST IN A BETTER SERVER/BANDWIDTH ETC. CAPS WERE NOT INTENDED.
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Claudiu Hoban
(@ClaudioHoban) segnalati
@IGClientHelp Coincidently when my account was 6000 higher than when you resumed trading. Absolute thieves. Every need to leave a review with this service.
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David Peterson
(@DavidPe37451789) segnalati
@IGClientHelp Terrible service recently. 2nd time in 2 days and happening more and more often. No one answering the phones and a live chat that no one responds to. What goodwill gesture will you offer to stop me going elsewhere because I'm out of pocket over the last 2 days?
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) segnalati
@TheDumbBunny1 @IGClientHelp yep you need to limit new accounts until you can scale the app to cope, existing users not getting the service they are paying for and puts us at risk PS: Do send this on to the people that need to read it please
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Steeve S
(@steeve_inv) segnalati
@IGClientHelp @IGcom It's ridiculous, they spent 1 Billion to buy US TastyTrade this month, make tons of money from 75% of retail loosing money and STILL can't handle current traffic or fix 3-day issue...
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Khalid Razouki
(@krazouki) segnalati
@maneco1964 @IGcom It’s an absolute disgrace. Do you think refunds / reimbursements will happen? I will 100% leave as a customer if they don’t.
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Steeve S
(@steeve_inv) segnalati
@EzIntenso @IGClientHelp Same here... even if I manage to log-in it crashes... it's ridiculous, been with IG since 2015 with no major issues but this does it. Have emailed them asking for compensation and am looking to change broker.
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Origami lover
(@mojn89) segnalati
@IGcom Poor service
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Euan.fi
(@euancharles) segnalati
@IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...
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Nedsir
(@Nedsir1) segnalati
@IGClientHelp Could use web access, live chat timed-out, phone line would not connect, app would not connect. What kind of a half arsed service is this?
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shabak
(@shabakNuke) segnalati
@Openskies13 @IGcom Contact FCA - tell them about situation and fill complain (someone here already gave this advice). On dip I could buy shares for 100k as i like the stock - because of them I could not. Lots of money lost 🤓 And hold it :D #GME #TheFCA
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Jason Nicholls
(@jas251068) segnalati
@IGClientHelp Truly shocking service, no explanation offered , I’m moving away from these cowboys
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Openskies
(@Openskies13) segnalati
@observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m
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HR1234
(@Am1n0_LDN) segnalati
@IGClientHelp you still down?
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Equity Investments
(@EquityInvestme2) segnalati
@Rseabiscuit @IGClientHelp @TheFCA Maybe. IT issues also down to volatility with dealing with large volume orders and being able to settle the orders - money flow. So easier for them to 'turn off the system' and let them catchup back office.
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Jarkko Havas
(@jarkko120) segnalati
@IGClientHelp Please inform your clients what is the reason for these continued issues this week, and how you plan to avoid these going forward. The uncertainty around this happening again is an incentive to find other trading platforms.
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Ale
(@dirossiale) segnalati
@IGcom YOU'VE BEEN REPORTED TO THE FCA - PREPARE YOURSELF TO COMPENSATE YOUR CUSTOMER FOR YOUR CONSTANT SYSTEM FAILURES - YOU'RE A FRAUD- SCAMMERS
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Nedsir
(@Nedsir1) segnalati
@IGClientHelp Do IG ever respond to these threads? very poor service
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Snakes Alive
(@snakesalive74) segnalati
@IGClientHelp @IGSquawk "Some users", "intermittent"... hmmm....