IG inattivo o non funzionante? Problemi, stato e interruzioni

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Piattaforma di trading (50%)
• Website (25%)
• Login (25%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Berlin	Login	7 giorni fa
Southwark	Login	8 giorni fa
Radstock	Website	25 giorni fa
Kendal	Piattaforma di trading	un mese fa
Leer	Piattaforma di trading	2 mesi fa
Portsmouth	Piattaforma di trading	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 2 minuti fa

  @IGClientHelp can you remove these tweets from the IG news tweets feed in the UI please - not really interested in other users IG issues ! Thanks

• 
  SI (@sonemeow4422) segnalati 5 minuti fa

  @IGClientHelp hey! do you provide customer support via whatsapp?

• 
  Mo (@tradermo_) segnalati 6 minuti fa

  @IGClientHelp why has your customer service gone **** the past few months?

• 
  Jamie muir (@jamiemuirfilms) segnalati 8 minuti fa

  @IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.

• 
  bergo (@bergosbg) segnalati 19 minuti fa

  @Share_investor @IGClientHelp Same experience - I had two issues that were never remedied. Gave up after countless emails and live chat

• 
  Barry S (@bamboozle40) segnalati 23 minuti fa

  @IGClientHelp Are there any reported problems with the News feed on the web platform today, as mine will not update, and I have to jump between the tabs, All, Tweets and Notifications to update. Thanks.

• 
  Paul Ferguson (@fergulike) segnalati 25 minuti fa

  @IGcom presume nobody is ever going to respond to my customer query via phone/email/tweet?

• 
  TheCryptoKing (@TheCryptoKing1) segnalati 28 minuti fa

  @IGClientHelp I am a new Australian customer and just started trading ur CFD for US, Commodities n ASX stocks. I thought there was no commission fee on IG due to larger OTC spread but i have been charged $19.55 for each trade. This is just ripping off.

• 
  Joshua Mahony (@JMahony_IG) segnalati 29 minuti fa

  @ColinGregan @IGcom Hey Colin. Sorry theres not much I can do to help on this, but maybe @IGClientHelp could look into this for you.

• 
  Share Investor (@Share_investor) segnalati 29 minuti fa

  For a company the size of @IGClientHelp there customer service takes so long it’s annoying!!

• 
  Sam Gush (@SamuelGushW) segnalati 31 minuti fa

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or Upgraded Digital DL so will be doing so in the next two weeks as I await processing. Thanks

• 
  The Inhibited (@TheInhibited) segnalati 32 minuti fa

  @IGClientHelp @IGcom I’m having some real problems getting in contact. I’ve tried livechat, email and now on the phone? Is anyone actually there?

• 
  Bulls&BearsPLC (@BBearsplc) segnalati 32 minuti fa

  @IGcom Amazing, sent a message to the 24 hour Client help line on Friday afternoon . Still no reply. Not much point in a 24 hour help line really.

• 
  Paul Ferguson (@fergulike) segnalati 34 minuti fa

  @IGClientHelp when can I expect someone to help??! 4 days now via phone/email/Twitter and nothing!

• 
  Jonathan Brown💙 The NHS (@bogsta68) segnalati 34 minuti fa

  @IGClientHelp Hi, I applied for an account several weeks ago, have uploaded the documents requested, had the green ticks in the app that the documents have been approved but still can't activate my accounts. Please can someone help? Sent DM also.

• 
  Lana (@Lanann95) segnalati 36 minuti fa

  @IGClientHelp Anyways, thank you for your help. Service has been dreadful so far. The service team is very hard to reach. No response via inbox & the above very vague. I shall come directly to your office once the pandemic is over if I have further queries🙃

• 
  Rob Wombwell (@baldybobby) segnalati 37 minuti fa

  @davidchumphrey6 @IGClientHelp IG are a total disgrace at customer service level. Getting through can be an absolute nightmare!!

• 
  Asif Khan (@khanmoonkhan) segnalati 40 minuti fa

  @IGcom My account is locked and I need to get it unlocked! No one’s picking up the phone. Tried calling for hours in total. Understand the current situation but at least have the correct measures in place! Terrible customer service.

• 
  BCFC (@carlbcfc) segnalati 45 minuti fa

  @IGClientHelp I hold TUI AG, and have a right issue offer. How do I pay for the offer? Thanks

• 
  Salima Manji (@Salima_Manji) segnalati 47 minuti fa

  @IGcom please could you reply to my email as I can’t login to my account 🙏

• 
  Sam Gush (@SamuelGushW) segnalati 49 minuti fa

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or an updated DL (I use an older version) so will be doing so in the next two weeks as I await processing. Thanks

• 
  Rob Wombwell (@baldybobby) segnalati 49 minuti fa

  @IGClientHelp A disgrace at customer service level. Very, very difficult to actually speak to anyone!! Again and dealing with facts!! Cheap trading prices. Diabolical customer service. Bad for far too long, so obviously not interested in providing proper customer service.

• 
  Rob Wombwell (@baldybobby) segnalati 50 minuti fa

  @JemPoppleton @IGClientHelp Shouldn't be making losses right now. Trying to contact IG is the problem. Not impossible, but very, very difficult.

• 
  Qamar Hussain (@qamar_hussain1) segnalati 52 minuti fa

  @IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.

• 
  Andrew Kuong (@AndrewKuong) segnalati 53 minuti fa

  @IGClientHelp hi why crypto is still inactive now on sat 4am UK time which is stated on the website and no help desk to help..

• 
  Nazia Rizwan SLT (@NaziaRizwanSLT) segnalati 54 minuti fa

  @IGClientHelp Following on from my last message, without any response from you, my MT4 account became accessible to trade on again, but I lost out on my open positions. Disgusting. You have no customer service! I will raise this further

• 
  Jay (@JayBXIII) segnalati 58 minuti fa

  @IGClientHelp I am trying to close positions in my account. I have an EA running that has held positions for over 3 days and tht is not correct. When I try to execute it I get an error "Trade is disabled" on every thing I do.

• 
  Samuel (@samuelpresti1) segnalati 59 minuti fa

  @IGClientHelp Problem regarding cancel limit and stop loss I mencioned 2 min. ago, has been solved

• 
  Adnan Van Dal (@AdnanVanDal1) segnalati 59 minuti fa

  @IGClientHelp Hi, so we're into earnings' season, us banks kicking off this week, have twice raised with support that company earnings' calendar is not populated on platform. Any ETA on a fix? Thanks (great platform btw been using pbbly for abt a decade!).

• 
  EllyDavis 🇬🇧 3.5% (@EllyDavis) segnalati 59 minuti fa

  @IGClientHelp I managed to do it finally and got email confirmation but then you immediately froze my account and I'm currently gathering cobwebs waiting for your phone support to answer the phone. The recorded message keeps suggesting I get help from the community hub.