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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
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Piattaforma di trading (73%)
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Website (13%)
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Login (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Piattaforma di trading | |
 Brandenburg an der Havel |
Piattaforma di trading | |
| Leer |
Login | |
| Leer |
Piattaforma di trading | |
| Hannover |
Piattaforma di trading | |
| Stade |
Piattaforma di trading |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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ilan taieb
(@ilanHTaieb) segnalati
@IGcom @SmoothskinJim "prioritise the service", "not allowing"... there are a problem, the only service clients want is execution orders, thats all... Thts sound weird... (unless "our existing clients" means hedge funds/corpos and short sellers, like this I understand the message)
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Ady Thompson
(@adythompson) segnalati
@IGClientHelp @malinda63998104 I had the same problem a few days ago, waited and logged in again with no issues!! But had no email retrieval and customer service weren't exactly too helpful either.
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Russell Hicks
(@hicksi66) segnalati
@IGcom IG help desk is useless
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Den
(@BritMum) segnalati
@IGcom You say its about the service for your existing customers but as an existing customer you have prevented me from buying when the price has dipped to lower my average cost. It feels more like you are preventing people buying for other reasons.
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Am_Brian97
(@AmBrian97) segnalati
@IGClientHelp My account was set to inactive and I been unable to access it,sent a couple emails but getting nowhere to recovering my account. I've been using the demo account and applied for live account, but due to recent server stress it didn't go through and the account was locked, help me
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Kai Schreiber
(@KaiSchreiben) segnalati
@IGSquawk @IGcom login fails
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HR1234
(@Am1n0_LDN) segnalati
@IGClientHelp are you guys broken AGAIN?
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Openskies
(@Openskies13) segnalati
@IGcom @TradesDemon You didn't allow ANY trading on any position so that "service " is bollocks
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ross johnson
(@R0SSJ0HNS0N) segnalati
@IGcom customer service phone line down all day and no ability to message you direct on here. your system is glitching and needs sorting, please contact me ASAP
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Noddie09
(@Noddie091) segnalati
@speculate247 What a load of rubbish! @IGcom close down their app when they start to lose money - This is just another excuse to screw the little guy
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Russell Hicks
(@hicksi66) segnalati
@IGcom Is there anyone working at IG help? Charts are not always correct, trying to get anyone to talk about it is impossible
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Ednan®️
(@maqsood_adnan) segnalati
@Andrea334506911 @IGClientHelp Poor service , I got the same email. I thought you use US brokers ?
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Stuart Dalton
(@stuie1963) segnalati
@IGcom yep my account is down again. Absolutely ridiculous.
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Peter Jurek
(@PeterJ44) segnalati
@IGClientHelp Hi there, I've been on the phone for 45 minutes at the moment and still listening to the music! Is there anyone working in help department?
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malinda perera
(@malinda63998104) segnalati
@IGClientHelp Cannot login, Pass word reset mail never receiving, no one answer the phone, Chat or email
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Lawrence Keen
(@LolKeen) segnalati
@IGClientHelp Hi, I can't logon, I'm getting "Unexpected error. Sorry, we have experienced an unexpected error and cannot complete your request." Working fine up until today. Is there an outage ? Thx
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Elite Soldier
(@ESInvesting) segnalati
@IGSquawk @IGcom IMAGINE HOW MUCH MY CAPITAL WOULD BE AT LESS RISK IF I COULD HAVE AVERAGE DOWN AND BOUGHT INTO $AMC AT $6.00 BUT NO. I CANT. WHY? BECAUSE YOURE THIEFING SCUM!
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Jake Clarke
(@clarkey1989) segnalati
@IGcom @IGClientHelp why would you do this? Market manipulation at its worst. Only just signed up, now I gotta leave you!
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Stefan
(@username6165) segnalati
@IGcom Why can't people open new accounts in the UK and when will you fix this issue?
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Openskies
(@Openskies13) segnalati
@pete_zouboulis @IGcom @financialombuds Thanks for posting - I received the most ridiculously arrogant email from their service team in Australia here yesterday when I asked for a compensation form. Basically said bad luck and no such thing . Definitely Financial services Ombudsman
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Sebastian
(@SebJuodaky) segnalati
@IGcom GO **** YOURSELFS YOU PIECES OF ****
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Russell Hicks
(@hicksi66) segnalati
@IGcom Tried that, a girl asked for a screenshot of the chart, which I forwarded, she replied that ‘prices go up and down’...what?? 49p for Rio Tinto. I don’t think so. Useless HelpDesk, I could have called the speaking clock for better advice.
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Fouad El-Mekabaty
(@FouadMeka) segnalati
@IGClientHelp @IGcom I still have not had any reply or resolution to this problem. Please sort this out as this is not acceptable. I am surprised and shocked I have not had a reply as of yet.
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AIM Raider
(@aimraider) segnalati
@fowzia01064096 Maybe @IGClientHelp can help, have asked previously and didn't get a straight answer, as tends to be the case these days (email not ready correctly).
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Nicholas J Alexander
(@thelovequotient) segnalati
@IGClientHelp what is going on, today I lost all set up of my charts in the App and if I log onto the browser it kicks me out of the App and Visa Versa. This a terrible experience.
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Akiba Blade
(@akibablade) segnalati
Got your email @IGcom. Why not Just scale your servers then? don’t block trades. If it were just an infrastructure issue you would just put a nickel in the AWS meter and elastically scale your services!
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NIN
(@iamkevin9Ra) segnalati
@IGcom Best UK Brokerage by FAR! As a team IG should solve their Server problem. Platform is Too slow and prevents me from logining cause servers are down. This, if there is, WILL BE THE DOWNFALL OF IG GROUP TRADING.. ITS THE NEGLECTION OF THE PLATFORM! TOO MANY LITTLE PROBLEMS!
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Stuart Dalton
(@stuie1963) segnalati
@IGcom tell me your site isn’t down again.
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Kai Schreiber
(@KaiSchreiben) segnalati
@IGcom Unexpected error Sorry, we have experienced an unexpected error and cannot complete your request. Please try one of the following options:
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Pasha Jam
(@pashajam) segnalati
@IGClientHelp Have called you multiple times and waited for hours but still can't get through. Worst trading platform ever ! Please respond to your customers !