Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	4 giorni fa
Brest	Piattaforma di trading	4 giorni fa
Valence	Website	4 giorni fa
Le Puy-en-Velay	Login	4 giorni fa
Elne	Login	4 giorni fa
Paris	Piattaforma di trading	4 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  MB (@MBdaytrading) segnalati 3 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Dougparkspropertynest (@network_surrey) segnalati 5 minuti fa

  @IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!

• 
  Ankit Atri (@ankit_atri_99) segnalati 6 minuti fa

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  The Volatility Viking (@VolaViking) segnalati 8 minuti fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  nick h (@NickHol06) segnalati 8 minuti fa

  @IGcom having issues getting a quote anyone else ????

• 
  gkandola79 (@gskandola79) segnalati 11 minuti fa

  @IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom

• 
  Dave (@djp4976) segnalati 12 minuti fa

  @IGcom You’re going to lose a hell of a lot of investors from your platform shortly due to these changes coming in, looks like no more ‘Request for Quote’ orders, limit and market orders only, wouldn’t be so bad if your orders actually got filled, you’ve always been useless with those, seems like only US stocks get filled with U.K. stocks sat there being unfilled all day even when there’s plenty of stock available within that order price

• 
  ShareSpeccy (@ShareSpeculator) segnalati 18 minuti fa

  @baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.

• 
  OD2 Trades (@OD2Trades) segnalati 25 minuti fa

  @Molibar @IGcom down for me too

• 
  Macro Joe (@wealthelf) segnalati 26 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Mr ********** (@MrShitbagger) segnalati 28 minuti fa

  @IGClientHelp IG down ?

• 
  Mr R (@MrR1chmond) segnalati 28 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Joel Deakin (@JMHDeakin) segnalati 28 minuti fa

  @conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.

• 
  gold rutile 🌄 (@rutile369) segnalati 28 minuti fa

  @IGcom cannot log in - give us more info about the problem

• 
  Buttercup Serenity (@cthao2101) segnalati 29 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  Humaira A (@BuksNCofy) segnalati 32 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Perihelion (@PeriHelion96002) segnalati 34 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) segnalati 37 minuti fa

  Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

• 
  easterbunnycard (@easterbunnycard) segnalati 37 minuti fa

  @IGcom Website, Android App, iOS App, Mobile Web App, and API are not processing login. It is poor management and poor service that you post this promotion but no information about your outage after more than 1 hour of outage. Time to look for another platform.

• 
  George Wood (@GeorgeW31810800) segnalati 38 minuti fa

  @Molibar @IGcom Yes it’s down for me too. Right before US open…. Very poor

• 
  Jason Hopps (@Jasonhopps) segnalati 41 minuti fa

  @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 41 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  MB (@MBdaytrading) segnalati 44 minuti fa

  @IGcom so says goto status page then get this !! @IGcom This page is currently inactive and can only be viewed by team members. To see this page, sign in or request an account.

• 
  Buttercup Serenity (@cthao2101) segnalati 44 minuti fa

  @MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 46 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  smudgedan (@Smudgedann) segnalati 48 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Roberto Lorenzetti (@LorenzettiRob) segnalati 54 minuti fa

  @Molibar @IGcom it’s down for me too.

• 
  the Wise Fool (@theWiseFool8) segnalati 54 minuti fa

  @IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.

• 
  Jarvy55 (@Jarvy55) segnalati 54 minuti fa

  @henrymcivor @IGcom Terrible customer service no replys to emails.

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 60 minuti fa

  @LBC @IGClientHelp App has recovered but customer services is awful