Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (22%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	12 giorni fa
Brest	Piattaforma di trading	12 giorni fa
Valence	Website	12 giorni fa
Le Puy-en-Velay	Login	12 giorni fa
Elne	Login	12 giorni fa
Paris	Piattaforma di trading	12 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  OD2 Trades (@OD2Trades) segnalati 10 secondi fa

  @ggreynaomi @Molibar @IGcom sorry. down for me too

• 
  Fred Coloe (@FColoe) segnalati 2 minuti fa

  @IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.

• 
  Buttercup Serenity (@cthao2101) segnalati 3 minuti fa

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  Timthy (@ParafuryDeng) segnalati 4 minuti fa

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  Mark Newton (@Mark_Newton1) segnalati 4 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  dismantle_ (@JJJorange) segnalati 9 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  smudgedan (@Smudgedann) segnalati 15 minuti fa

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  MB (@MBdaytrading) segnalati 18 minuti fa

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Jason Hopps (@Jasonhopps) segnalati 24 minuti fa

  @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

• 
  peter (@A7068AP) segnalati 26 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  Tanja Bergermeier (@HPschorr) segnalati 29 minuti fa

  @IGcom Update on Login issues pls !!!!!

• 
  Nagu Lingampalli (@LingampalliNagu) segnalati 29 minuti fa

  @IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening

• 
  jm (@Helix1985) segnalati 32 minuti fa

  @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

• 
  Roberto Lorenzetti (@LorenzettiRob) segnalati 32 minuti fa

  @Molibar @IGcom it’s down for me too.

• 
  Noah Silverman, PhD (@noah_phd) segnalati 33 minuti fa

  @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

• 
  Amynah (@Amynah_Aziz) segnalati 33 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Tortoise investor (@InvestTortoise) segnalati 35 minuti fa

  @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵

• 
  Perihelion (@PeriHelion96002) segnalati 36 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  Amynah (@Amynah_Aziz) segnalati 37 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  CT🪐 (@gercekci_V) segnalati 37 minuti fa

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Tim Spanoudakis (@spanout) segnalati 40 minuti fa

  @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

• 
  JJ (@investing256) segnalati 40 minuti fa

  @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

• 
  DartronTrading (@DartronTrading) segnalati 44 minuti fa

  @MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.

• 
  Matt (@MattySP500) segnalati 44 minuti fa

  @IGClientHelp mobile login on iphone not working ?

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 45 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Julian (@InvestingJulian) segnalati 48 minuti fa

  @igcom it’s working now. Why no announcement or customer service?

• 
  STUPPYTRADER (@stuppytrader) segnalati 49 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  DV8OR (@dv8or1) segnalati 49 minuti fa

  Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

• 
  Richard Knop (@richardknop) segnalati 50 minuti fa

  Seems both main website and mobile app are down, can't login @IGClientHelp

• 
  GOD OF NOTHING (@GODOFFI) segnalati 56 minuti fa

  @MBdaytrading @IGcom They always have problems !! Why do you even use them? I stopped using them in 2023 as they couldn't even issue a simple P&L statement despite explaining to their so called accounts how it's done 🙈