Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	18 giorni fa
Brest	Piattaforma di trading	18 giorni fa
Valence	Website	18 giorni fa
Le Puy-en-Velay	Login	18 giorni fa
Elne	Login	18 giorni fa
Paris	Piattaforma di trading	18 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  11invest (@11invest) segnalati un minuto fa

  @IGcom what on earth is going on with your website and app both going down just before US market open?? How are we meant to manage and close positions!?

• 
  Dave (@djp4976) segnalati 5 minuti fa

  @TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there

• 
  Gagan Kashyap (@kashyapgagan) segnalati 7 minuti fa

  @IGClientHelp @IGClientHelp IGgroup down ?? no update

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 7 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  Private Insto (@privateinsto) segnalati 8 minuti fa

  @IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 14 minuti fa

  as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

• 
  11invest (@11invest) segnalati 15 minuti fa

  @IGClientHelp what on earth is going on with your website and app both going down just before market open?? How are we meant to manage and close positions!?

• 
  Ankit Atri (@ankit_atri_99) segnalati 15 minuti fa

  @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

• 
  Andy (@Blowster85) segnalati 16 minuti fa

  @MBdaytrading @IGcom System is down mate. Has been since 2:30pm

• 
  STUPPYTRADER (@stuppytrader) segnalati 17 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 21 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  MB (@MBdaytrading) segnalati 23 minuti fa

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  Timthy (@ParafuryDeng) segnalati 25 minuti fa

  @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

• 
  Casino Capital (@CasinoCapital) segnalati 26 minuti fa

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  Humaira A (@BuksNCofy) segnalati 29 minuti fa

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Carl (@Tyranus2010) segnalati 30 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  Jarvy55 (@Jarvy55) segnalati 30 minuti fa

  @henrymcivor @IGcom Terrible customer service no replys to emails.

• 
  Dougparkspropertynest (@network_surrey) segnalati 33 minuti fa

  @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

• 
  Sach 🌏 (@sachsyd) segnalati 34 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Ryno (@Mister_Ryno) segnalati 35 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) segnalati 39 minuti fa

  @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

• 
  iKopite 🏆*20 (@iKoppie) segnalati 41 minuti fa

  @IGcom Can you at least update on the website outage? Zero comms or response from support

• 
  Kluedio (@kluedio) segnalati 42 minuti fa

  @Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 44 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  GOD OF NOTHING (@GODOFFI) segnalati 47 minuti fa

  @Woodywudpeck @IGcom They are pure rubbish!! I stopped using them in 2023. They couldn't even issue a simple P&L statement 🙈 despite explaining then how to do it leave alone leave alone platform working smoothly 😬

• 
  Julian (@InvestingJulian) segnalati 49 minuti fa

  @IGcom what is going on? Still can’t login over an hour later, no status update or anything

• 
  Karmjit Riarh (@KarmjitR) segnalati 50 minuti fa

  @TheMoneySponge @IGcom It’s down in Singapore too

• 
  Mr R (@MrR1chmond) segnalati 55 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  easterbunnycard (@easterbunnycard) segnalati 56 minuti fa

  @IGcom Website, Android App, iOS App, Mobile Web App, and API are not processing login. It is poor management and poor service that you post this promotion but no information about your outage after more than 1 hour of outage. Time to look for another platform.

• 
  Rob ⭐⭐️ (@LordBadshot) segnalati 58 minuti fa

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.