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Stato di IG: problemi di trading e segnalazioni di interruzione

Nessun problema rilevato

In caso di problemi, inviare una segnalazione di seguito.

Mappa attuale

IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

  • 61% Login (61%)
  • 23% Piattaforma di trading (23%)
  • 13% Website (13%)
  • 3% Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
London Piattaforma di trading 5 giorni fa
Stuttgart Login 24 giorni fa
Brest Piattaforma di trading 24 giorni fa
Valence Website 24 giorni fa
Le Puy-en-Velay Login 24 giorni fa
Elne Login 24 giorni fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • Jasonhopps
    Jason Hopps (@Jasonhopps) segnalati

    @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

  • noah_phd
    Noah Silverman, PhD (@noah_phd) segnalati

    @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

  • BuksNCofy
    Humaira A (@BuksNCofy) segnalati

    @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

  • Alec_Lo
    Alec Lo (@Alec_Lo) segnalati

    @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?

  • Smudgedann
    smudgedan (@Smudgedann) segnalati

    @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

  • OD2Trades
    OD2 Trades (@OD2Trades) segnalati

    @ggreynaomi @Molibar @IGcom sorry. down for me too

  • Jarvy55
    Jarvy55 (@Jarvy55) segnalati

    @henrymcivor @IGcom Terrible customer service no replys to emails.

  • andyajsmith1
    Andy Smith (@andyajsmith1) segnalati

    @TheMoneySponge @IGcom App down too

  • howsmygf
    howsmygf (@howsmygf) segnalati

    @IGcom anyone can login?

  • yoshiwatusi
    Yoshiwatusi 𐤊 (@yoshiwatusi) segnalati

    @iKoppie @IGcom They doing the bitmex/coinbase cant login

  • alhellison
    alexander ellison (@alhellison) segnalati

    @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

  • QuantumStateX
    QuantumX (@QuantumStateX) segnalati

    @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

  • Richard85801567
    Richard (@Richard85801567) segnalati

    @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

  • ParafuryDeng
    Timthy (@ParafuryDeng) segnalati

    @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

  • paapikeeda
    अनिल (@paapikeeda) segnalati

    IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp

  • Mikenarm
    MikeN (@Mikenarm) segnalati

    @djp4976 @IGcom They need to sort their **** out. Terrible atm

  • network_surrey
    Dougparkspropertynest (@network_surrey) segnalati

    @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

  • neary_darren
    Darren Neary (@neary_darren) segnalati

    @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

  • thedarkonexx
    JB (@thedarkonexx) segnalati

    @IGClientHelp Platform is down but no message on your X account?

  • Mark_Newton1
    Mark Newton (@Mark_Newton1) segnalati

    @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

  • ShareSpeculator
    ShareSpeccy (@ShareSpeculator) segnalati

    @baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.

  • stuppytrader
    STUPPYTRADER (@stuppytrader) segnalati

    @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

  • anandhichetlur
    Anandhi Chetlur (@anandhichetlur) segnalati

    @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

  • A7068AP
    peter (@A7068AP) segnalati

    @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

  • CasinoCapital
    Casino Capital (@CasinoCapital) segnalati

    Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

  • Mister_Ryno
    Ryno (@Mister_Ryno) segnalati

    @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

  • MattBrookes3
    MattBrookes (@MattBrookes3) segnalati

    @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

  • JJJorange
    dismantle_ (@JJJorange) segnalati

    @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

  • network_surrey
    Dougparkspropertynest (@network_surrey) segnalati

    @IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !

  • Qblivionn
    𝕺 (@Qblivionn) segnalati

    @TheMoneySponge @IGcom How do you move to a different provider while IG is down?