Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	14 giorni fa
Brest	Piattaforma di trading	14 giorni fa
Valence	Website	14 giorni fa
Le Puy-en-Velay	Login	14 giorni fa
Elne	Login	14 giorni fa
Paris	Piattaforma di trading	14 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Alec Lo (@Alec_Lo) segnalati un minuto fa

  @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?

• 
  TheSphinx 🐿️ (@TheSphinxRocks) segnalati 3 minuti fa

  @IGcom You seem to be having problems the last few days. Data migration not going well?

• 
  GOD OF NOTHING (@GODOFFI) segnalati 4 minuti fa

  @Woodywudpeck @IGcom They are pure rubbish!! I stopped using them in 2023. They couldn't even issue a simple P&L statement 🙈 despite explaining then how to do it leave alone leave alone platform working smoothly 😬

• 
  Noah Silverman, PhD (@noah_phd) segnalati 8 minuti fa

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  interactive investor (ii) (@ii_couk) segnalati 9 minuti fa

  @frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.

• 
  Mr ********** (@MrShitbagger) segnalati 12 minuti fa

  @IGClientHelp IG down ?

• 
  Amynah (@Amynah_Aziz) segnalati 12 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  ⚡️GeordiePhil⚡️ (@GeordiePhilUK) segnalati 13 minuti fa

  IG advertising on the up IG client service tanking Over the last year the quality of service all round from @IGcom has been shocking. @IGClientHelp what is going on!

• 
  zenXV (@zenxv) segnalati 14 minuti fa

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Kluedio (@kluedio) segnalati 15 minuti fa

  @Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded

• 
  AK (@avinashkaware01) segnalati 17 minuti fa

  @IGClientHelp Extreme platform outage today. I was locked out of my account from 14:30 to 16:30 despite repeated login attempts. This system failure directly prevented me from closing my Daily US Tech 100 Call at DH152.1£, resulting in a great loss. IG should compensate for that.

• 
  Private Insto (@privateinsto) segnalati 21 minuti fa

  @IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?

• 
  wolfofperth (@wolfofperth) segnalati 21 minuti fa

  @IGClientHelp hello I need help can I provide help let’s see how long to get a reply

• 
  Julian (@InvestingJulian) segnalati 29 minuti fa

  @igcom still can’t login after over an hour. Anyone know what’s going on?

• 
  11invest (@11invest) segnalati 30 minuti fa

  @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

• 
  Diz-Plin Trading (@DizPlinTrading) segnalati 32 minuti fa

  @IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!

• 
  Nassar Sandusky (@NassarSandusky) segnalati 42 minuti fa

  @TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in

• 
  Carl (@Tyranus2010) segnalati 43 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  Joel Deakin (@JMHDeakin) segnalati 45 minuti fa

  @conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 47 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  logan (@logan_000711) segnalati 47 minuti fa

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  Jason Hopps (@Jasonhopps) segnalati 47 minuti fa

  @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

• 
  Andy Smith (@andyajsmith1) segnalati 49 minuti fa

  @TheMoneySponge @IGcom App down too

• 
  Paul S (@Paul_S1979) segnalati 51 minuti fa

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  peter (@A7068AP) segnalati 52 minuti fa

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

• 
  alexander ellison (@alhellison) segnalati 53 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  AnnRaj (@anandhichetlur) segnalati 58 minuti fa

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Andy (@Blowster85) segnalati 58 minuti fa

  @MBdaytrading @IGcom System is down mate. Has been since 2:30pm

• 
  howsmygf (@howsmygf) segnalati 58 minuti fa

  @IGcom anyone can login?

• 
  Sach 🌏 (@sachsyd) segnalati 59 minuti fa

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx