Stato di IG: problemi di trading e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su IG. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.
- Login (63%)
- Piattaforma di trading (22%)
- Website (13%)
- Ritiri (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Login | 8 giorni fa |
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Piattaforma di trading | 8 giorni fa |
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Website | 8 giorni fa |
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Login | 8 giorni fa |
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Login | 8 giorni fa |
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Piattaforma di trading | 8 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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dismantle_ (@JJJorange) segnalati@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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MB (@MBdaytrading) segnalatibeen holding for @IGcom for over 30 mins ! awful
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Macro Joe (@wealthelf) segnalati@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
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dismantle_ (@JJJorange) segnalati@IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.
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Mahakala (@waimeazach) segnalati@IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s
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Tortoise investor (@InvestTortoise) segnalati@andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵
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dismantle_ (@JJJorange) segnalati@IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.
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interactive investor (ii) (@ii_couk) segnalati@frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.
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Harald Hadrada (@HaraldHadrada2) segnalati@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
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QuantumX (@QuantumStateX) segnalati@IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.
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Buttercup Serenity (@cthao2101) segnalati@MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out
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Ric₿ezos (@BezosRic) segnalati@DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.
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STUPPYTRADER (@stuppytrader) segnalati@IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?
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DustinDuster (@VVIIIVVIIIVVIII) segnalati@IGcom Basically a non existent client support, you better give back the losses we’re forced to take due to your technical error!!
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Wally ****** (@Wally_Was_Here) segnalati@IGcom Damn bro, how do we get into the action
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Private Insto (@privateinsto) segnalati@IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?
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DV8OR (@dv8or1) segnalati@IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.
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Matt (@MattySP500) segnalati@IGClientHelp mobile login on iphone not working ?
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Perihelion (@PeriHelion96002) segnalati@network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.
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Kluedio (@kluedio) segnalati@Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded
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Dougparkspropertynest (@network_surrey) segnalati@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??
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Richard (@Richard85801567) segnalati@IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if
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Macro Joe (@wealthelf) segnalati@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
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Perihelion (@PeriHelion96002) segnalati@IGcom The platform's fecked. No help or communications to customers.
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Paul S (@Paul_S1979) segnalati@IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.
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Richard Knop (@richardknop) segnalatiSeems both main website and mobile app are down, can't login @IGClientHelp
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DartronTrading (@DartronTrading) segnalati@MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.
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cynicalanalyst (@cynicalanalyst2) segnalati@11invest @IGcom You're having problems as well?
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OD2 Trades (@OD2Trades) segnalati@ggreynaomi @Molibar @IGcom sorry. down for me too
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Casino Capital (@CasinoCapital) segnalatiThinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)