Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (63%)
• Piattaforma di trading (21%)
• Website (13%)
• Ritiri (3%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Stuttgart	Login	13 giorni fa
Brest	Piattaforma di trading	13 giorni fa
Valence	Website	13 giorni fa
Le Puy-en-Velay	Login	13 giorni fa
Elne	Login	13 giorni fa
Paris	Piattaforma di trading	13 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Mr ********** (@MrShitbagger) segnalati 6 minuti fa

  @IGClientHelp IG down ?

• 
  Ryno (@Mister_Ryno) segnalati 7 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  Amynah (@Amynah_Aziz) segnalati 7 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  STUPPYTRADER (@stuppytrader) segnalati 11 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no substantive response; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  dismantle_ (@JJJorange) segnalati 12 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  MB (@MBdaytrading) segnalati 14 minuti fa

  been holding for @IGcom for over 30 mins ! awful

• 
  Aimless (@Aimlesstrader1) segnalati 15 minuti fa

  @IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on

• 
  wsbx (@wsbxsg) segnalati 17 minuti fa

  @IGcom IG down again!! wtf man

• 
  Richard (@Richard85801567) segnalati 17 minuti fa

  @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

• 
  Harald Hadrada (@HaraldHadrada2) segnalati 17 minuti fa

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Mahakala (@waimeazach) segnalati 18 minuti fa

  @IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s

• 
  Nagu Lingampalli (@LingampalliNagu) segnalati 19 minuti fa

  @IGClientHelp I can’t login to Singapore IG platform and can’t call or interact with your chatbot.. not sure what’s happening

• 
  peter (@A7068AP) segnalati 21 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  Macro Joe (@wealthelf) segnalati 22 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Richard Knop (@richardknop) segnalati 29 minuti fa

  Seems both main website and mobile app are down, can't login @IGClientHelp

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 31 minuti fa

  as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

• 
  jm (@Helix1985) segnalati 31 minuti fa

  @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

• 
  Amynah (@Amynah_Aziz) segnalati 33 minuti fa

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Dougparkspropertynest (@network_surrey) segnalati 33 minuti fa

  @IGcom is there ANYONE answering your phones or Whatsapp help messages ??!!!… not able to log in to my account via mobile or laptop and am finding it impossible to speak to anyone !!!… now been on hold for 9 minutes !

• 
  Brands (@ItsBrandon_FM) segnalati 39 minuti fa

  @IGcom this login error needs to be fixed immediately. Nobody can access their accounts and there has been no update on what’s happening

• 
  Kluedio (@kluedio) segnalati 40 minuti fa

  @Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded

• 
  MB (@MBdaytrading) segnalati 41 minuti fa

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  AnnRaj (@anandhichetlur) segnalati 44 minuti fa

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  smudgedan (@Smudgedann) segnalati 48 minuti fa

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  T Baba (@Boltlightning77) segnalati 49 minuti fa

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  forex 🚜🧑🏻‍🌾🇬🇧 (@1forextrader1) segnalati 50 minuti fa

  @IGcom Ig down again!!!!!

• 
  gold rutile 🌄 (@rutile369) segnalati 51 minuti fa

  @IGcom cannot log in - give us more info about the problem

• 
  LairdElmski (@LairdElmski) segnalati 53 minuti fa

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Dougparkspropertynest (@network_surrey) segnalati 53 minuti fa

  @IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !

• 
  Mr R (@MrR1chmond) segnalati 55 minuti fa

  @IGSquawk @IGcom have you not woken up yet? System down?