Stato di IG: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su IG in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di IG tramite il nostro sito Web.

• Login (62%)
• Piattaforma di trading (23%)
• Website (13%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
London	Piattaforma di trading	10 giorni fa
Stuttgart	Login	29 giorni fa
Brest	Piattaforma di trading	29 giorni fa
Valence	Website	29 giorni fa
Le Puy-en-Velay	Login	29 giorni fa
Elne	Login	29 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di IG

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Iain Clarke (@iain__clarke) segnalati 10 minuti fa

  @IGcom @IGClientHelp your platform is down. When will it be open?

• 
  MikeN (@Mikenarm) segnalati 13 minuti fa

  @djp4976 @IGcom They need to sort their **** out. Terrible atm

• 
  cynicalanalyst (@cynicalanalyst2) segnalati 14 minuti fa

  @11invest @IGcom You're having problems as well?

• 
  OD2 Trades (@OD2Trades) segnalati 16 minuti fa

  @Molibar @IGcom down for me too

• 
  gin&pinklemonade (@Woodywudpeck) segnalati 18 minuti fa

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Cushnut (@stockupnow1702) segnalati 20 minuti fa

  @IGcom I am having problems logging in and your status page is not working. Is there a problem?

• 
  DV8OR (@dv8or1) segnalati 20 minuti fa

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  Mark Newton (@Mark_Newton1) segnalati 24 minuti fa

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  smudgedan (@Smudgedann) segnalati 27 minuti fa

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  Tanja Bergermeier (@HPschorr) segnalati 27 minuti fa

  @network_surrey @IGcom Ich bin vip client, sie sind am Thema dran

• 
  dismantle_ (@JJJorange) segnalati 28 minuti fa

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Andrewdc208 (@andrewdc208) segnalati 28 minuti fa

  @IGClientHelp did ur system just go down?

• 
  AK (@avinashkaware01) segnalati 28 minuti fa

  @IGClientHelp Extreme platform outage today. I was locked out of my account from 14:30 to 16:30 despite repeated login attempts. This system failure directly prevented me from closing my Daily US Tech 100 Call at DH152.1£, resulting in a great loss. IG should compensate for that.

• 
  Carl (@Tyranus2010) segnalati 30 minuti fa

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  dismantle_ (@JJJorange) segnalati 31 minuti fa

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  Anandhi Chetlur (@anandhichetlur) segnalati 31 minuti fa

  @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

• 
  Joel Deakin (@JMHDeakin) segnalati 32 minuti fa

  Oh dear @IGcom appears to be down 😑

• 
  STUPPYTRADER (@stuppytrader) segnalati 35 minuti fa

  @IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?

• 
  peter (@A7068AP) segnalati 36 minuti fa

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  The Huntsman (@The_Huntsman23) segnalati 38 minuti fa

  @IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy

• 
  Ryno (@Mister_Ryno) segnalati 45 minuti fa

  @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

• 
  Molibar (@Molibar) segnalati 46 minuti fa

  @Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.

• 
  dismantle_ (@JJJorange) segnalati 48 minuti fa

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Perihelion (@PeriHelion96002) segnalati 50 minuti fa

  @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) segnalati 56 minuti fa

  @IGcom have made bucket loads from me over the last 10 years - if they turn off live quotes and L2 then they’ll lose another 10+ years of business Not to mention their recent behaviour around Aquis and customer service is shocking

• 
  🅰️ndrew Brahms (@inthe_flowers) segnalati 56 minuti fa

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  The Volatility Viking (@VolaViking) segnalati 57 minuti fa

  @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

• 
  Tortoise investor (@InvestTortoise) segnalati 58 minuti fa

  @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵

• 
  Macro Joe (@wealthelf) segnalati 58 minuti fa

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  अनिल (@paapikeeda) segnalati 60 minuti fa

  IG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp