IG Mappa Interruzioni
La seguente mappa delle interruzioni mostra le località più recenti in tutto il mondo in cui gli utenti di IG hanno segnalato i loro problemi e interruzioni. Se hai un problema con IG e la tua zona non è elencata, inviare una segnalazione di seguito.
La mappa di calore in alto mostra dove sono raggruppati geograficamente i rapporti più recenti inviati dagli utenti e sui social media. La densità di questi rapporti è rappresentata dalla scala dei colori come mostrato di seguito.
Utenti IG interessati:
IG è il più grande broker Forex e rivenditore di CFD al mondo. La società offre accesso a livello globale a una linea di prodotti completa che include forex, indici azionari, singole azioni, settori azionari, materie prime, criptovalute, obbligazioni e tassi di interesse su una varietà di piattaforme di trading mobile e basate su Web di livello professionale.
Località più colpite
Le segnalazioni di disservizio e i problemi degli ultimi 15 giorni sono originati da:
| Localizzazione | Segnalazioni |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di IG
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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teaboy
(@buy_buy_bye) segnalati
@RichieKennett Embarrassing. They can’t even get the core offering right. Service at @IGcom has put @HLInvest to shame.
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Malin Billinghurst
(@MalinBillinghu2) segnalati
@IGClientHelp can you help me?
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Aman
(@aman0981) segnalati
@IGClientHelp It’s just unacceptable, 1hour 27minutes to get someone to answer the phone. This is one of the reasons I switched to another broker,the service levels are terrible. My query was sorted. I suggest that IG just hire more people to answer the phones it’s not fair on the ones working
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Anton Devkamalth
(@devkamalth) segnalati
@IGClientHelp I opened an IG account yesterday. I am really disappointed with the telephone and chat service, I have been waiting for more than one hour to get an answer. Email response is also more than 3 days
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Matteo Munaretto
(@munarettomatteo) segnalati
@IGClientHelp Thanks but in that page I got the following error: “We cannot offer this service online. Please contact the trading desk.”
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Shirody
(@shirodystore) segnalati
@IGClientHelp Hi, I've submitted my proof of ID & proof of bank, it already says "Thank you we've verified your identity" and "...proof of bank" but it's been a month and my CFD account is still pending. Can you help? The account ID is STPLB.
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ice_unable
(@IceUnable) segnalati
@IGcom been trying to call your scammy "Customer Service" for weeks. Currently in a call for 51 minutes waiting to speak with an advisor. You should stop falsely advertising 24/7 customer support.
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ice_unable
(@IceUnable) segnalati
@IGClientHelp Currently in a call for 54 minutes to speak to an advisor. Is this the level of your customer support in 2021? Why are you falsely claim 24/7 support?
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Shanna
(@Shanna65180032) segnalati
@IGClientHelp Hi I can’t login to my account. It says I must phone but the office is closed. Please let me know what I should do urgently
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Edie (💁🏼♀️🤑)
(@ediekollling) segnalati
@IGClientHelp Your website states 1 business day for a wire. Might want to update that. Not sure why it takes that long since you get the money same day. Also, I called 3 times yesterday. Was on hold for 25 min each time then disconnected. Your system is clearly broken.
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TradieJoe
(@TradieJoe) segnalati
@IGClientHelp I have an order stuck on your system that can not be deleted and my money has been stuck with you for two weeks now. I called your help desk and was told they couldn’t delete it and would raise it with IT. Still the order is there and has not or can not be deleted.
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stewart wiffen
(@s_wiffen) segnalati
@IGClientHelp can you help please. I have a demo MT4 account and want to know if I download the IG app.. Can I follow my account through the app on my phone.
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Laurie (he/him)
(@tweetinglaurie) segnalati
@IGClientHelp Hello, I hope you're well. I’d be grateful for your help please: I've just spent 18 mins on hold, after which my call was disconnected, and Live Chat seems to be unmanned. Do you have anyone working in customer service? If so, how can I reach them? Thank you.
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kashish Devnani
(@kashish23468629) segnalati
@IGClientHelp I cannot log in to my account, I have been trying to log in since yesterday and all it shows is “error please wait for some time and try again” it isn’t even verifying my email now! Please help!
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Paul Ferguson
(@fergulike) segnalati
@IGClientHelp I was told to "check my dashboard". I don't know what they are talking about. I asked what they meant and just ignored me. As an existing customer this "assistance" is non-existent.