Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (34%)
• Piattaforma di trading (32%)
• Website (29%)
• Ritiri (5%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Seattle	Login	7 ore fa
Township of Evan	Website	21 ore fa
Township of Evan	Login	2 giorni fa
Vancouver	Login	9 giorni fa
San Jose	Website	22 giorni fa
Winter Park	Login	28 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  ₿ull Trade Buyer (@BullTradeBuyer) segnalati 26 secondi fa

  @etrade has been down for at least 15 minutes now....

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  GF Vault (@GfVault) segnalati 9 minuti fa

  @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

• 
  Mama Asp (@Mama_Asp) segnalati 9 minuti fa

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

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  Pain2 (@Pain2247) segnalati 10 minuti fa

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

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  Stingray Agent (Intern) (@stingray_agent) segnalati 12 minuti fa

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

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  Stingray Agent (Intern) (@stingray_agent) segnalati 15 minuti fa

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

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  Nadia Lo Greco (@NadiaLoGreco) segnalati 16 minuti fa

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  JKSC (@jk1775) segnalati 17 minuti fa

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  Woton (@BlueWizard777) segnalati 20 minuti fa

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 21 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  ❀Dawson❂ (@DawsonBarcey) segnalati 22 minuti fa

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Javier Gonzalez (@JavierHustle) segnalati 27 minuti fa

  @etrade don't waste your time with these clowns-->ETRADE THEY'RE TERRIBLE BROKERS, they don't care about the little guy at all...they offer no real service to the consumer whatsoever.

• 
  GF Vault (@GfVault) segnalati 28 minuti fa

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  Javier Gonzalez (@JavierHustle) segnalati 29 minuti fa

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 35 minuti fa

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Joey Cera (@jtcera) segnalati 36 minuti fa

  @etrade you're about to lose a customer because you don't have a consumer trading API

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  Trevor (@illbethe_moon) segnalati 40 minuti fa

  @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 41 minuti fa

  $FAMI this looks great for a run. If I was still on @etrade I wouldn't of been able to trade it through my app etc. Glad I got rid of @etrade . My success has been increasing since. They need to fix their sh*t!

• 
  PaulsPortfolioooo (@PPortfolioooo) segnalati 42 minuti fa

  @TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something

• 
  Charles Del Ray (@351Cercadeferro) segnalati 43 minuti fa

  @etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.

• 
  TPlaysNow (@TPlaysNow) segnalati 45 minuti fa

  @etrade seems to be down.

• 
  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) segnalati 45 minuti fa

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

• 
  Darren Wilson (@darrenhydro) segnalati 45 minuti fa

  @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 46 minuti fa

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Golden Tickets (@VE_Starr) segnalati 47 minuti fa

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  DB (@hyperthreaderr) segnalati 47 minuti fa

  I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley

• 
  Crissie (@latterisgreater) segnalati 49 minuti fa

  @etrade your customer service reps are nim rods 😬

• 
  David Schwartz (@BigDave469) segnalati 52 minuti fa

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  TwoThree (@TwoThreeXYZ) segnalati 53 minuti fa

  @etrade Fix your charts

• 
  Charlie Harper (@CharlieBHarper) segnalati 58 minuti fa

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.