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E-Trade Financial Corporation offre una piattaforma di commercio elettronico per negoziare attività finanziarie tra cui azioni ordinarie, azioni privilegiate, contratti a termine, fondi negoziati in borsa, opzioni, fondi comuni di investimento e investimenti a reddito fisso.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su E*Trade. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.
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Login (45%)
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Website (32%)
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Piattaforma di trading (18%)
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Ritiri (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati |
Website | |
| Los Angeles |
Login | |
| Santa Clara |
Login | |
 Guayaquil |
Piattaforma di trading | |
| Valparaiso |
Website | |
| Horseshoe Bend |
Login |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di E*Trade
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Madam Groff Agility Champ
(@yepmeamalie) segnalati
@MartinOWDuPain I've been listening to @etrade hold music for 25 min. No actual human yet. Why do I have money with a company that doesn't care about my business and can't or won't help me?
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OmegaMule
(@MuleOmega) segnalati
@etrade Getting update notifications for E-Trade app every 5 minutes. Please fix. Trying to focus on life here
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julio💈
(@juliothebarber_) segnalati
Let’s see who answers first, @etrade y’all’s Dms or your customers service line I’m 4 hrs deep
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matt
(@mjk_519) segnalati
@etrade can I get some customer support, plz!
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Kathy Zahler
(@KAZahler) segnalati
@etrade set up two-factor authentication but didn’t alert anyone, so now people can’t log into their accounts. Their automated Help is helpless, and to get a real human on the phone requires a three-hour wait. Hello, #Schwab?
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Cristina Perez 🦄Taurunicorn
(@criscannamd) segnalati
@etrade I’ve been on hold for 2 hrs, please get a rep to call me. My account is locked. Must wait to speak for a rep to reopen. I’m losing money if my trades aren’t being done. #onlineplatform is down. #etrade #stock
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Chris Valentine
(@cmvalentineb) segnalati
Hey @etrade if your online chat function is not working, why can’t I just email you with an issue that you can get back to at your convenience? No, I’m not going to sit on hold on the phone - you’re an online platform, be an online platform.
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Ulf Waschbusch
(@ulfw) segnalati
I don't think I've ever dealt with a worse bureaucratic and unhelpful company as @etrade from Morgan Stanley. Absolute disaster as they want to withhold taxes even though I am not US American and have used them for 5 years without issues. Have me jump through hoops for weeks
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Madam Groff Agility Champ
(@yepmeamalie) segnalati
Hi @etrade @MorganStanley! I've been on hold for 20 min and have yet to speak to a human. How do I get through to someone who can help me with a transaction? #etrade #CustomerSatisfaction
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matt
(@mjk_519) segnalati
@etrade help?? Hello??
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Peter Estep
(@pestopo) segnalati
@etrade @profpalm Glad to hear they helped you. I've been waiting for 2 months for etrade to update the owner info on an account. $10,000 frozen since Oct 13th. Response is they are backed up and will get to it someday. Can't believe they are that bad at customer service.
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Diego Ricoy
(@DRLionZion) segnalati
@etrade Is the service down? I have tried to log in several times with no success.
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Ashley Hollenbeck
(@ash3cpa) segnalati
On hold now for 2 hours and 12 minutes with Etrade trying to reach a rep for help with an account as a beneficiary. Won’t be keeping the account with you when the time comes. @etrade
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Damon 🧢🇺🇸💉
(@DamonMast) segnalati
.@MerrillLynch Fix your stock alerts! They break annually for years & you took away all onsite/app ability to report errors & contact customer service & no email! It's 2022, I don't want to have to call you for help. Ready to change brokers @etrade @TDAmeritrade #MerrillLynch
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ariel ʕ´•ᴥ•`ʔ
(@wr___x) segnalati
Thought the TV in the break room was broken but it turns out the @etrade ad that was airing features a genuine strobe light sequence. Y'all r gonna kill someone w that thing.
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Uhuh Nope
(@k33p_it_moving) segnalati
@etrade is there another way to get support in the phone? Two hour hold times?
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Peter Estep
(@pestopo) segnalati
@etrade how can I get someone to fix my account. $10,000 frozen since Oct 13. Paperwork turned in on Nov 29th. Customer service says they can't help. The department is backed up and no timeline when they can fix their problem. Horrible customer service
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Nicholas Bolger
(@_nicholasbolger) segnalati
@etrade wouldn't give me their customer service through my videophone relay call, so they wanted me to send them a letter with proof that I am deaf.I asked to talk to their superior, and he was very rude, yelled at the interpreter and hung up on me.What should I do next? @NAD1880
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Teri Tropea
(@Mother_Theresa8) segnalati
@SuzanneBeck2 @etrade Same here. Can’t get thru to a human. Waiting 10 days for a distribution check and can’t get in touch with anyone for help.
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Charles Warnock
(@CharlesWarnock) segnalati
@etrade - impressive wait times you have going on recently. Using the old Morgan Stanley steam powered switchboard? How about some customer support chat?
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Madam Groff Agility Champ
(@yepmeamalie) segnalati
@grundgetta49769 @etrade @TDAmeritrade Been on hold with ETrade for 25 min. As I wait I'm doing research to switch to another company. This is astonishingly bad customer service
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Jeff Van Vlerah
(@JeffVanVlerah) segnalati
@etrade Why are the wait times on hold multiple hours when calling for basic customer support.
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Uhuh Nope
(@k33p_it_moving) segnalati
@MorganStanley @etrade And crappy customer service. What’s the point of having these cool applications if it takes two hours to get someone on the phone?
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da Ruckus
(@grundgetta49769) segnalati
@etrade went to fund my account, need to talk to a service rep to chance my phone number so its recognized. 30 minute wait time....... @TDAmeritrade <---took 5 minutes to set up my NEW account and fund it....Thanks @TDAmeritrade for being user friendly.
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Emmers
(@Emmers8675309) segnalati
@etrade What are you doing about the fraud on my account E*Trade? I can reach customer support and someone has my E*Trade CC number.
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Madam Groff Agility Champ
(@yepmeamalie) segnalati
@etrade I appreciate your response. Hung up after 40 min on hold. Couldn't wait any longer. Opening a new trading account with another firm that has live customer service
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Jeff Van Vlerah
(@JeffVanVlerah) segnalati
Really @etrade…2-3, even 4 hour wait times this evening on hold for basic customer service?? Like to think you can do better than this!
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JDToMD
(@JDToMD) segnalati
@etrade Fix the Greeks in options on your Power Etrade platform.
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Sten Tamkivi
(@seikatsu) segnalati
Been an @etrade brokerage customer for 15y. Now got a "get out in 30 days" email, they stop serving EU. Looking at fax-based(!) asset transfer process, decided to just sell all remaining US public stock positions there. #defi will eat their lunch @kwenta_io @mirror_protocol
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Kathy Zahler
(@KAZahler) segnalati
.@etrade changed to two-factor authentication but didn’t tell anyone, so now people can’t get into their accounts. Their automated Help is helpless, and to get a human on the phone is a three-hour wait. Hello, #Schwab?