Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (40%)
• Login (23%)
• Piattaforma di trading (20%)
• Ritiri (17%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Raleigh	Website	8 ore fa
Modesto	Website	3 giorni fa
Fort Collins	Website	5 giorni fa
Euless	Website	12 giorni fa
Chicago	Login	19 giorni fa
City of Saint Louis	Login	24 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Cece Moestra (@CeCeTrading) segnalati 8 minuti fa

  @etrade Their new platform is absolutely terrible.

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  Tara Parker (@Bejewele_din_Fr) segnalati 9 minuti fa

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Randy Daniel (@NerdRandy) segnalati 9 minuti fa

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

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  Steve-Sapphire01 (@Sapphire01Steve) segnalati 12 minuti fa

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

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  Lee (@ldev117) segnalati 15 minuti fa

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  mblaso (@blaso96) segnalati 15 minuti fa

  @etrade are wires down?

• 
  Tobias (@hostileunivers) segnalati 15 minuti fa

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Maik Prestin (@milaromcp) segnalati 17 minuti fa

  @TeslaBoomerMama @gratefulkim66 @etrade Ich werde mal noch bis zum nächsten Monatswechsel warten und starte dann vermutlich nen Sparplan. Da sammeln sich dann gaaaanz langsam ein paar Stücke an.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) segnalati 18 minuti fa

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 20 minuti fa

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Aestas; Recognitio (@LegibleEnglish) segnalati 22 minuti fa

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  bed-stain (@I_ate_it) segnalati 24 minuti fa

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Middat Yildiz (@middatyildiz) segnalati 24 minuti fa

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  phillux (@phillux598746) segnalati 27 minuti fa

  @etrade ur system is way to slow

• 
  Tru (@TrueStockData1) segnalati 27 minuti fa

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Mickey (@ELITESTOCKPICK) segnalati 30 minuti fa

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Gail (@GailHedglin) segnalati 34 minuti fa

  @san92ying @etrade Get atty posting here won't help

• 
  Charlie Harper (@CharlieBHarper) segnalati 36 minuti fa

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Michel Rougemont (@MRougemont) segnalati 39 minuti fa

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Richard Junkins (@DickJunkins) segnalati 41 minuti fa

  @etrade I call it bad AI

• 
  Chatterpix6 (@chatterpix6) segnalati 42 minuti fa

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Umalin Kelleher (@UmalinKelleher) segnalati 45 minuti fa

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) segnalati 48 minuti fa

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Crissie (@latterisgreater) segnalati 49 minuti fa

  @etrade your customer service reps are nim rods 😬

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 53 minuti fa

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  💎👐🦍 (@amcOGape) segnalati 53 minuti fa

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 54 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) segnalati 54 minuti fa

  @etrade shut ******** up

• 
  Grigetio Dodger (@grigetio) segnalati 56 minuti fa

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  StevenJay88 (@stevenjayhova88) segnalati 58 minuti fa

  @etrade FIX YOUR WEBSITE YOU DUMB *****