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Stato di E*Trade: problemi di trading e segnalazioni di interruzione

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Mappa attuale

E-Trade Financial Corporation offre una piattaforma di commercio elettronico per negoziare attività finanziarie tra cui azioni ordinarie, azioni privilegiate, contratti a termine, fondi negoziati in borsa, opzioni, fondi comuni di investimento e investimenti a reddito fisso.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su E*Trade. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

  • 32% Website (32%)
  • 26% Login (26%)
  • 26% Piattaforma di trading (26%)
  • 16% Ritiri (16%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
City of Saint Louis Login 5 giorni fa
Westland Ritiri 5 giorni fa
Huntsville Ritiri 6 giorni fa
Virginia Beach Piattaforma di trading 7 giorni fa
Milwaukee Website 7 giorni fa
Los Angeles Website 9 giorni fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) segnalati

    @etrade your quotes are bad on every single level 2

  • Sapphire01Steve
    Steve-Sapphire01 (@Sapphire01Steve) segnalati

    @etrade Your site is down again!! Classaction coming.

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati

    WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

  • LegibleEnglish
    Aestas; Recognitio (@LegibleEnglish) segnalati

    @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

  • TrueStockData1
    Tru (@TrueStockData1) segnalati

    after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) segnalati

    @etrade Fix your ******* platform, people have their money on the line.

  • stockshop199020
    Stockshop1988 (@stockshop199020) segnalati

    @etrade Updates would be nice if your entire site goes down. Yall liable right?

  • Sapphire01Steve
    Steve-Sapphire01 (@Sapphire01Steve) segnalati

    @GailHedglin @jason_hemphill @etrade Mobile is down too.

  • lionelistic
    Lionel Li (@lionelistic) segnalati

    @etrade Service is down? Phone line down?

  • LunchMeat3270
    LunchMeat3270 (@LunchMeat3270) segnalati

    PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

  • NyxVespa
    ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati

    @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) segnalati

    And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) segnalati

    @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

  • osarood
    Osman Sarood (@osarood) segnalati

    @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

  • schang76
    Buns&Coffee (@schang76) segnalati

    @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) segnalati

    @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

  • Islander_Bob
    Islander Bob (@Islander_Bob) segnalati

    @etrade Fix your damn website!

  • UmalinKelleher
    Umalin Kelleher (@UmalinKelleher) segnalati

    @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

  • tastepee01
    Emre Taştepe (@tastepee01) segnalati

    @etrade Could you please send me the customer service email address privately? I need to contact them via email.

  • Citizenwatchrep
    Citizen Watch Report (@Citizenwatchrep) segnalati

    @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

  • Jonny5_is_AI
    It's only $ (@Jonny5_is_AI) segnalati

    @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

  • phildavis40
    Phil Davis (@phildavis40) segnalati

    @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

  • GailHedglin
    Gail (@GailHedglin) segnalati

    @etrade ITS UP NOW GUYS LOGIN!!!

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) segnalati

    --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

  • SemaWillisp2k0
    Sema Willis (@SemaWillisp2k0) segnalati

    @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

  • SandstoneStox
    Sandstone Capital (@SandstoneStox) segnalati

    @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

  • AAmerican2A
    A.American (@AAmerican2A) segnalati

    @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

  • Brian7722763252
    Brian (@Brian7722763252) segnalati

    @etrade I cant login. Im lossing money. How will u compensate for this?

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) segnalati

    @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

  • realKoushikRay
    Koushik Ray (@realKoushikRay) segnalati

    @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.