Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (37%)
• Website (29%)
• Piattaforma di trading (23%)
• Ritiri (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Lillington	Login	10 giorni fa
Roanoke	Piattaforma di trading	10 giorni fa
Hawthorne	Piattaforma di trading	15 giorni fa
Brasília	Website	20 giorni fa
Brookhaven	Piattaforma di trading	20 giorni fa
Atlanta	Website	20 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Nadia Lo Greco (@NadiaLoGreco) segnalati un minuto fa

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  CS (@puregsd) segnalati 2 minuti fa

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  Matt (@MattM0720) segnalati 3 minuti fa

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  OptionalHellcat (@OptionalHellcat) segnalati 4 minuti fa

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Stockshop1988 (@stockshop199020) segnalati 10 minuti fa

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Internet Bot (@shaggrugg) segnalati 13 minuti fa

  @etrade are we down right now?

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) segnalati 24 minuti fa

  @etrade oil up stocks down again yawn

• 
  Russell Wallace Warren (@RussellWWarren) segnalati 28 minuti fa

  @etrade Whyyhe **** are you spying on me??????

• 
  Joe DeWitt (@xrpjoe) segnalati 30 minuti fa

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  jad (@jad14219655) segnalati 32 minuti fa

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) segnalati 35 minuti fa

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Justin Reda (@nitsujader) segnalati 35 minuti fa

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  215Hustler (@215Hustler72) segnalati 39 minuti fa

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  Bball Brainiac (@BrainiacBball) segnalati 40 minuti fa

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  MAKBOT (@MAKBOT) segnalati 41 minuti fa

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 46 minuti fa

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  NextTradeX (@NextTradeX) segnalati 49 minuti fa

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) segnalati 51 minuti fa

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Author Brett Scott Ermilio (@BrettErmilio) segnalati 51 minuti fa

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Cece Moestra (@CeCeTrading) segnalati 52 minuti fa

  @etrade Their new platform is absolutely terrible.

• 
  10loris (@10loris) segnalati 53 minuti fa

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 54 minuti fa

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  10 or 0 (@10_or_0) segnalati 54 minuti fa

  @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

• 
  Randy Daniel (@NerdRandy) segnalati 54 minuti fa

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Gail (@GailHedglin) segnalati 55 minuti fa

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  Virtualarry (@Vocabutesla) segnalati 56 minuti fa

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Mickey (@ELITESTOCKPICK) segnalati 56 minuti fa

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  BMRTRADERS (@bmrtraders) segnalati 56 minuti fa

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 59 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  ❀Dawson❂ (@DawsonBarcey) segnalati 59 minuti fa

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.