Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (32%)
• Login (26%)
• Piattaforma di trading (26%)
• Ritiri (16%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
City of Saint Louis	Login	5 giorni fa
Westland	Ritiri	5 giorni fa
Huntsville	Ritiri	6 giorni fa
Virginia Beach	Piattaforma di trading	7 giorni fa
Milwaukee	Website	7 giorni fa
Los Angeles	Website	9 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 2 minuti fa

  @etrade your quotes are bad on every single level 2

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 2 minuti fa

  @etrade Your site is down again!! Classaction coming.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 3 minuti fa

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Aestas; Recognitio (@LegibleEnglish) segnalati 4 minuti fa

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Tru (@TrueStockData1) segnalati 10 minuti fa

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Nota Gaylib (@dfdfdfd243799) segnalati 15 minuti fa

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Stockshop1988 (@stockshop199020) segnalati 16 minuti fa

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 16 minuti fa

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Lionel Li (@lionelistic) segnalati 19 minuti fa

  @etrade Service is down? Phone line down?

• 
  LunchMeat3270 (@LunchMeat3270) segnalati 21 minuti fa

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 24 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Charlie Harper (@CharlieBHarper) segnalati 26 minuti fa

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 31 minuti fa

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Osman Sarood (@osarood) segnalati 32 minuti fa

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

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  Buns&Coffee (@schang76) segnalati 33 minuti fa

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  TwoThree (@TwoThreeXYZ) segnalati 34 minuti fa

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Islander Bob (@Islander_Bob) segnalati 36 minuti fa

  @etrade Fix your damn website!

• 
  Umalin Kelleher (@UmalinKelleher) segnalati 38 minuti fa

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Emre Taştepe (@tastepee01) segnalati 41 minuti fa

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Citizen Watch Report (@Citizenwatchrep) segnalati 43 minuti fa

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  It's only $ (@Jonny5_is_AI) segnalati 46 minuti fa

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Phil Davis (@phildavis40) segnalati 47 minuti fa

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Gail (@GailHedglin) segnalati 48 minuti fa

  @etrade ITS UP NOW GUYS LOGIN!!!

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) segnalati 48 minuti fa

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Sema Willis (@SemaWillisp2k0) segnalati 49 minuti fa

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Sandstone Capital (@SandstoneStox) segnalati 50 minuti fa

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  A.American (@AAmerican2A) segnalati 52 minuti fa

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Brian (@Brian7722763252) segnalati 53 minuti fa

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 56 minuti fa

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Koushik Ray (@realKoushikRay) segnalati 59 minuti fa

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.