Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (34%)
• Login (24%)
• Piattaforma di trading (24%)
• Ritiri (17%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Euless	Website	3 giorni fa
Chicago	Login	9 giorni fa
City of Saint Louis	Login	15 giorni fa
Westland	Ritiri	15 giorni fa
Huntsville	Ritiri	16 giorni fa
Virginia Beach	Piattaforma di trading	17 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) segnalati un minuto fa

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Aashish Patil (@aashishpatil) segnalati 2 minuti fa

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 2 minuti fa

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Tru (@TrueStockData1) segnalati 6 minuti fa

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  max2205 (@max2205) segnalati 7 minuti fa

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) segnalati 8 minuti fa

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Izzy (@diamondguyizzy) segnalati 10 minuti fa

  @fundmyfund @etrade THIS IS AWFUL

• 
  jad (@jad14219655) segnalati 11 minuti fa

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Aaron Hamm (@Aaron_Hamm) segnalati 19 minuti fa

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  Candy (@CandyDrenn30687) segnalati 20 minuti fa

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Mark Nathanson (@deepbkln) segnalati 22 minuti fa

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) segnalati 23 minuti fa

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Adam Frank Dynda (@JerseyShorz) segnalati 28 minuti fa

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Osman Sarood (@osarood) segnalati 28 minuti fa

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Joe Laubenthal (@laubenthal_joe) segnalati 33 minuti fa

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 34 minuti fa

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  Christine Barnum (@christinebarnum) segnalati 35 minuti fa

  Is @etrade app charts not working?

• 
  sachin sanghi (@sanghisa) segnalati 37 minuti fa

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 38 minuti fa

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Ekardnam (@7Ekardnam) segnalati 42 minuti fa

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Anthony Schumer (@ArthurSchl67247) segnalati 42 minuti fa

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 45 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Woton (@BlueWizard777) segnalati 47 minuti fa

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Heddge (@Bunty11311235) segnalati 48 minuti fa

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Heather (@KaplanHDG) segnalati 50 minuti fa

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Gail (@GailHedglin) segnalati 52 minuti fa

  @san92ying @etrade Get atty posting here won't help

• 
  NoMad (@mySanctuaries) segnalati 53 minuti fa

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Joe Shaffer (@Shoelessshaffer) segnalati 55 minuti fa

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Tara Parker (@Bejewele_din_Fr) segnalati 58 minuti fa

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Andrew (@Andrew99Blue) segnalati 59 minuti fa

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.