Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (61%)
• Website (29%)
• Piattaforma di trading (8%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Brasília	Website	2 giorni fa
Brookhaven	Piattaforma di trading	2 giorni fa
Atlanta	Website	2 giorni fa
Minneapolis	Login	2 giorni fa
Schaumburg	Login	3 giorni fa
Belleville	Login	3 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) segnalati 2 minuti fa

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Stockshop1988 (@stockshop199020) segnalati 3 minuti fa

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Gail (@GailHedglin) segnalati 7 minuti fa

  @etrade ITS UP NOW GUYS LOGIN!!!

• 
  Christine Barnum (@christinebarnum) segnalati 8 minuti fa

  Is @etrade app charts not working?

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 13 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  ❀Dawson❂ (@DawsonBarcey) segnalati 15 minuti fa

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  BH22 (@BigHorn2822) segnalati 15 minuti fa

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  PharmDad (@BNguyen74046) segnalati 15 minuti fa

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Sema Willis (@SemaWillisp2k0) segnalati 17 minuti fa

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Ekardnam (@7Ekardnam) segnalati 17 minuti fa

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Matt (@MattM0720) segnalati 19 minuti fa

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Nadia Lo Greco (@NadiaLoGreco) segnalati 20 minuti fa

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 26 minuti fa

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Kyle Pratt (@KyleBPratt) segnalati 27 minuti fa

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  h4#xd (@JsP7Y8) segnalati 28 minuti fa

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  CCIObserver (@CciObserver) segnalati 30 minuti fa

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Heddge (@Bunty11311235) segnalati 31 minuti fa

  @BenBSP @etrade Yes but future accounts are not working

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 32 minuti fa

  @etrade Your site is down again!! Classaction coming.

• 
  JRD (@Lehman_08) segnalati 37 minuti fa

  Hey @etrade wtf

• 
  Mandrel (@JoldersmaBrian) segnalati 37 minuti fa

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Michel Rougemont (@MRougemont) segnalati 39 minuti fa

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Behailud (@asnake_behailu) segnalati 41 minuti fa

  @etrade unable to login, it says "we are unable to process your request..."

• 
  10 or 0 (@10_or_0) segnalati 41 minuti fa

  @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

• 
  USAPatriotVA (@USAPatriotVA1) segnalati 45 minuti fa

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  PankakeMixa (@PTwittwit) segnalati 46 minuti fa

  @etrade Why is your **** not working right now wtf?!

• 
  jad (@jad14219655) segnalati 47 minuti fa

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Emre Taştepe (@tastepee01) segnalati 48 minuti fa

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Aashish Patil (@aashishpatil) segnalati 49 minuti fa

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) segnalati 53 minuti fa

  @ffllyer1 @etrade its all down

• 
  More Life Global (@richbydemand) segnalati 55 minuti fa

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous