Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (32%)
• Login (29%)
• Piattaforma di trading (29%)
• Ritiri (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Denver	Piattaforma di trading	un giorno fa
Los Angeles	Piattaforma di trading	8 giorni fa
Lillington	Login	18 giorni fa
Roanoke	Piattaforma di trading	18 giorni fa
Hawthorne	Piattaforma di trading	23 giorni fa
Brasília	Website	28 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 54 secondi fa

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Chad South (@TheRealCBones) segnalati 4 minuti fa

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Mickey (@ELITESTOCKPICK) segnalati 5 minuti fa

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Gail (@GailHedglin) segnalati 5 minuti fa

  @san92ying @etrade Get atty posting here won't help

• 
  CoinSavage (@coinsavage) segnalati 6 minuti fa

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Emre Taştepe (@tastepee01) segnalati 8 minuti fa

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  sachin sanghi (@sanghisa) segnalati 8 minuti fa

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) segnalati 8 minuti fa

  @etrade oil up stocks down again yawn

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 10 minuti fa

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  PianoRay (@RaymondChurchi3) segnalati 14 minuti fa

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  Maik Prestin (@milaromcp) segnalati 14 minuti fa

  @TeslaBoomerMama @gratefulkim66 @etrade Ich werde mal noch bis zum nächsten Monatswechsel warten und starte dann vermutlich nen Sparplan. Da sammeln sich dann gaaaanz langsam ein paar Stücke an.

• 
  Michael Konen (@themichaelkonen) segnalati 16 minuti fa

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  BMRTRADERS (@bmrtraders) segnalati 17 minuti fa

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Tru (@TrueStockData1) segnalati 24 minuti fa

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  GOAT (@DairyQu64778493) segnalati 27 minuti fa

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  Sema Willis (@SemaWillisp2k0) segnalati 29 minuti fa

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 31 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Brian (@Brian7722763252) segnalati 31 minuti fa

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Gail (@GailHedglin) segnalati 32 minuti fa

  @triad311 @etrade ITS ALL DOWN

• 
  Behailud (@asnake_behailu) segnalati 39 minuti fa

  @etrade unable to login, it says "we are unable to process your request..."

• 
  💎👐🦍 (@amcOGape) segnalati 40 minuti fa

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 41 minuti fa

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Middat Yildiz (@middatyildiz) segnalati 44 minuti fa

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  Mark Nathanson (@deepbkln) segnalati 44 minuti fa

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Russell Wallace Warren (@RussellWWarren) segnalati 49 minuti fa

  @etrade Whyyhe **** are you spying on me??????

• 
  Anthony Schumer (@ArthurSchl67247) segnalati 49 minuti fa

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  Gail (@GailHedglin) segnalati 52 minuti fa

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  Nota Gaylib (@dfdfdfd243799) segnalati 53 minuti fa

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 56 minuti fa

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  A.American (@AAmerican2A) segnalati 57 minuti fa

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!