Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (61%)
• Website (29%)
• Piattaforma di trading (8%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Lillington	Login	7 giorni fa
Roanoke	Piattaforma di trading	7 giorni fa
Hawthorne	Piattaforma di trading	12 giorni fa
Brasília	Website	17 giorni fa
Brookhaven	Piattaforma di trading	17 giorni fa
Atlanta	Website	17 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Heather (@KaplanHDG) segnalati 44 secondi fa

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Lionel Li (@lionelistic) segnalati 3 minuti fa

  @etrade Service is down? Phone line down?

• 
  CCIObserver (@CciObserver) segnalati 5 minuti fa

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  bed-stain (@I_ate_it) segnalati 7 minuti fa

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  sachin sanghi (@sanghisa) segnalati 8 minuti fa

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Mark Nathanson (@deepbkln) segnalati 9 minuti fa

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  NoMad (@mySanctuaries) segnalati 9 minuti fa

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Pain2 (@Pain2247) segnalati 10 minuti fa

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  10loris (@10loris) segnalati 16 minuti fa

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Bren (@Brenw) segnalati 21 minuti fa

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) segnalati 22 minuti fa

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 25 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 25 minuti fa

  @etrade Your site is down again!! Classaction coming.

• 
  TheRealJessicaOwens (@TRJessicaOwens) segnalati 26 minuti fa

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  Heddge (@Bunty11311235) segnalati 27 minuti fa

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Rae Shore (@RShore19) segnalati 27 minuti fa

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Tru (@TrueStockData1) segnalati 28 minuti fa

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 28 minuti fa

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Randy Daniel (@NerdRandy) segnalati 32 minuti fa

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Gail (@GailHedglin) segnalati 34 minuti fa

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  mark lexus (@Mark_Lexus) segnalati 34 minuti fa

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Citizen Watch Report (@Citizenwatchrep) segnalati 36 minuti fa

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Mandrel (@JoldersmaBrian) segnalati 36 minuti fa

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 42 minuti fa

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Sema Willis (@SemaWillisp2k0) segnalati 47 minuti fa

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Stockshop1988 (@stockshop199020) segnalati 49 minuti fa

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Islander Bob (@Islander_Bob) segnalati 51 minuti fa

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 53 minuti fa

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  Buns&Coffee (@schang76) segnalati 54 minuti fa

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 54 minuti fa

  @GailHedglin @jason_hemphill @etrade Mobile is down too.