Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (32%)
• Login (25%)
• Piattaforma di trading (25%)
• Ritiri (18%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Chicago	Login	6 giorni fa
City of Saint Louis	Login	11 giorni fa
Westland	Ritiri	12 giorni fa
Huntsville	Ritiri	13 giorni fa
Virginia Beach	Piattaforma di trading	13 giorni fa
Milwaukee	Website	14 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Tobias (@hostileunivers) segnalati un minuto fa

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) segnalati 2 minuti fa

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) segnalati 5 minuti fa

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Grasshoppa Stocks (@danielkern79) segnalati 6 minuti fa

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Candy (@CandyDrenn30687) segnalati 6 minuti fa

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Chatterpix6 (@chatterpix6) segnalati 8 minuti fa

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  glenn mosley (@glennymo369) segnalati 10 minuti fa

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Joe Farrier (@joefarrier) segnalati 11 minuti fa

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  CoinSavage (@coinsavage) segnalati 12 minuti fa

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Koushik Ray (@realKoushikRay) segnalati 19 minuti fa

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  BeastModeStocks (@BeastModeStockz) segnalati 23 minuti fa

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 26 minuti fa

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 31 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Heddge (@Bunty11311235) segnalati 31 minuti fa

  @BenBSP @etrade Yes but future accounts are not working

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 34 minuti fa

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Heather (@KaplanHDG) segnalati 36 minuti fa

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  GuyonFIRE (@Guyon_FIRE) segnalati 36 minuti fa

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  USAPatriotVA (@USAPatriotVA1) segnalati 40 minuti fa

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Melissa (@angelaira) segnalati 43 minuti fa

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  PharmDad (@BNguyen74046) segnalati 43 minuti fa

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  sachin sanghi (@sanghisa) segnalati 43 minuti fa

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  mark lexus (@Mark_Lexus) segnalati 44 minuti fa

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Charlie Harper (@CharlieBHarper) segnalati 45 minuti fa

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  Middat Yildiz (@middatyildiz) segnalati 47 minuti fa

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 47 minuti fa

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Russell Wallace Warren (@RussellWWarren) segnalati 48 minuti fa

  @etrade Whyyhe **** are you spying on me??????

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) segnalati 48 minuti fa

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 49 minuti fa

  @etrade your quotes are bad on every single level 2

• 
  Kyle (@kylem_org) segnalati 52 minuti fa

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  TheRealJessicaOwens (@TRJessicaOwens) segnalati 59 minuti fa

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT