Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (61%)
• Website (29%)
• Piattaforma di trading (8%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Brasília	Website	5 giorni fa
Brookhaven	Piattaforma di trading	5 giorni fa
Atlanta	Website	5 giorni fa
Minneapolis	Login	5 giorni fa
Schaumburg	Login	6 giorni fa
Belleville	Login	6 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) segnalati 31 secondi fa

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  BH22 (@BigHorn2822) segnalati 35 secondi fa

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) segnalati 4 minuti fa

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Joe Laubenthal (@laubenthal_joe) segnalati 5 minuti fa

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  Tru (@TrueStockData1) segnalati 5 minuti fa

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  💎👐🦍 (@amcOGape) segnalati 7 minuti fa

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Saurabh (@thes9h) segnalati 12 minuti fa

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  NoMad (@mySanctuaries) segnalati 14 minuti fa

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Bren (@Brenw) segnalati 17 minuti fa

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Stockshop1988 (@stockshop199020) segnalati 20 minuti fa

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Golden Tickets (@VE_Starr) segnalati 22 minuti fa

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  TwoThree (@TwoThreeXYZ) segnalati 24 minuti fa

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  BeastModeStocks (@BeastModeStockz) segnalati 26 minuti fa

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  BMRTRADERS (@bmrtraders) segnalati 26 minuti fa

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Milan (@MPatel_1980) segnalati 27 minuti fa

  @etrade why is everything down?

• 
  Behailud (@asnake_behailu) segnalati 29 minuti fa

  @etrade unable to login, it says "we are unable to process your request..."

• 
  B (@Welchie17) segnalati 29 minuti fa

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  USA. Long term Investor (@stocks4545) segnalati 30 minuti fa

  @etrade WTF - website down??

• 
  Jay (@JAMS9393) segnalati 40 minuti fa

  **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

• 
  Kyle Pratt (@KyleBPratt) segnalati 44 minuti fa

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  Goodlife Capital (@goodlifecapital) segnalati 48 minuti fa

  @TheTradingNinja @etrade Yeah, the app is down for each trade

• 
  Anthony Schumer (@ArthurSchl67247) segnalati 48 minuti fa

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) segnalati 49 minuti fa

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Koushik Ray (@realKoushikRay) segnalati 49 minuti fa

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  CCIObserver (@CciObserver) segnalati 50 minuti fa

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Miko (@wintament) segnalati 53 minuti fa

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  TPlaysNow (@TPlaysNow) segnalati 54 minuti fa

  @etrade seems to be down.

• 
  Heddge (@Bunty11311235) segnalati 54 minuti fa

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  Tru (@TrueStockData1) segnalati 59 minuti fa

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 60 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.