Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (34%)
• Login (25%)
• Piattaforma di trading (25%)
• Ritiri (16%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
City of Saint Louis	Login	2 giorni fa
Westland	Ritiri	3 giorni fa
Huntsville	Ritiri	4 giorni fa
Virginia Beach	Piattaforma di trading	4 giorni fa
Milwaukee	Website	5 giorni fa
Los Angeles	Website	6 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  B (@Welchie17) segnalati 31 secondi fa

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  gRNA (@sguideRNA) segnalati 2 minuti fa

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  Tobias (@hostileunivers) segnalati 4 minuti fa

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  PianoRay (@RaymondChurchi3) segnalati 5 minuti fa

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  Emre Taştepe (@tastepee01) segnalati 8 minuti fa

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Behailud (@asnake_behailu) segnalati 11 minuti fa

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Badboys03 (@Badboysmarket) segnalati 12 minuti fa

  @etrade Major move must be coming if your website is down.

• 
  Joe Shaffer (@Shoelessshaffer) segnalati 13 minuti fa

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Nick Jose (@nickgg10) segnalati 14 minuti fa

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Heddge (@Bunty11311235) segnalati 16 minuti fa

  @BenBSP @etrade Yes but future accounts are not working

• 
  hi (@byehiselllo) segnalati 21 minuti fa

  @etrade How about you guys fix your power trading app first

• 
  Bob McCormick (@bmccormick70) segnalati 21 minuti fa

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Goyim (@AnonGoyim69) segnalati 22 minuti fa

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  BMRTRADERS (@bmrtraders) segnalati 23 minuti fa

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Grigetio Dodger (@grigetio) segnalati 23 minuti fa

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Bren (@Brenw) segnalati 26 minuti fa

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Nota Gaylib (@dfdfdfd243799) segnalati 30 minuti fa

  @etrade Fix your ******* platform, people have their money on the line.

• 
  TraderMK (@mkarias1) segnalati 31 minuti fa

  Charts are not working in @etrade platform!!!

• 
  It's only $ (@Jonny5_is_AI) segnalati 34 minuti fa

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  jad (@jad14219655) segnalati 34 minuti fa

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  PharmDad (@BNguyen74046) segnalati 40 minuti fa

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  USAPatriotVA (@USAPatriotVA1) segnalati 45 minuti fa

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Citizen Watch Report (@Citizenwatchrep) segnalati 45 minuti fa

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  bed-stain (@I_ate_it) segnalati 45 minuti fa

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Gail (@GailHedglin) segnalati 47 minuti fa

  @triad311 @etrade ITS ALL DOWN

• 
  Osman Sarood (@osarood) segnalati 54 minuti fa

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Cece Moestra (@CeCeTrading) segnalati 55 minuti fa

  @etrade Their new platform is absolutely terrible.

• 
  Lionel Li (@lionelistic) segnalati 56 minuti fa

  @etrade Service is down? Phone line down?

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 56 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  BeastModeStocks (@BeastModeStockz) segnalati 58 minuti fa

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.