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Stato di E*Trade: problemi di trading e segnalazioni di interruzione

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Mappa attuale

E-Trade Financial Corporation offre una piattaforma di commercio elettronico per negoziare attività finanziarie tra cui azioni ordinarie, azioni privilegiate, contratti a termine, fondi negoziati in borsa, opzioni, fondi comuni di investimento e investimenti a reddito fisso.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su E*Trade. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

  • 31% Website (31%)
  • 31% Login (31%)
  • 31% Piattaforma di trading (31%)
  • 6% Ritiri (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
New York City Website un giorno fa
Indianapolis Piattaforma di trading 2 giorni fa
Seattle Login 9 giorni fa
Seattle Login 14 giorni fa
Township of Evan Website 15 giorni fa
Township of Evan Login 16 giorni fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • jk1775
    JKSC (@jk1775) segnalati

    @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

  • angelaira
    Melissa (@angelaira) segnalati

    @etrade You are only as good as you customer service, and yours is lacking.

  • LighthouseCap
    LighthouseCap (@LighthouseCap) segnalati

    One person has been on the phone with five different people over there. Pathetic Terrible system. Fix your archaic **** @etrade @MorganStanley

  • deepbkln
    Mark Nathanson (@deepbkln) segnalati

    @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) segnalati

    @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

  • danielkern79
    Grasshoppa Stocks (@danielkern79) segnalati

    @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

  • TrevorGirlDad
    Trevor Robinson (@TrevorGirlDad) segnalati

    It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

  • primerano40x
    PRIME (@primerano40x) segnalati

    @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) segnalati

    @etrade your system is down again, not dependable

  • CandyDrenn30687
    Candy (@CandyDrenn30687) segnalati

    @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

  • himanshutiw2794
    himanshu tiwari (@himanshutiw2794) segnalati

    Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

  • KennyGriffinSUX
    AMC Bigguns GRUDGEBUYER (@KennyGriffinSUX) segnalati

    @JunkSavvy @CharlesSchwab @etrade WELL WHAT ******** DO WE HAVE HERE. I JUST GOT 29 ******* SHARES OF "ATERIAN INC CONTRA" IT IS IN MY PORTFOLIO RIGHT BESIDE MY NBH. WHAT ******** FIDELITY IS THESE GODDAMN MUTHAFUCKERS. MORE FAKE ****?

  • GfVault
    GF Vault (@GfVault) segnalati

    @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) segnalati

    @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

  • GfVault
    GF Vault (@GfVault) segnalati

    @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

  • NyxVespa
    ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati

    @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

  • osarood
    Osman Sarood (@osarood) segnalati

    @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

  • PappaHoss
    J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) segnalati

    @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) segnalati

    @etrade Fix the broken charts on your app

  • XSpark10
    FTF 📜 (@XSpark10) segnalati

    @CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati

    @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

  • themichaelkonen
    Michael Konen (@themichaelkonen) segnalati

    @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

  • Neshimu24
    Neshimu (@Neshimu24) segnalati

    @etrade theres an outage and yall dont say **** ?!?!?

  • phildavis40
    Phil Davis (@phildavis40) segnalati

    @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

  • willyzdub
    willywashington (@willyzdub) segnalati

    @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

  • jfeehan888
    Jane Feehan 🇺🇸 (@jfeehan888) segnalati

    @em26jamie @etrade App login problems today

  • jtcera
    Joey Cera (@jtcera) segnalati

    @etrade you're about to lose a customer because you don't have a consumer trading API

  • I_ate_it
    bed-stain (@I_ate_it) segnalati

    @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

  • lionking222
    Lion King (@lionking222) segnalati

    @etrade Ok. Working now. But perhaps you should get more reliable servers. Damn.

  • chatterpix6
    Chatterpix6 (@chatterpix6) segnalati

    @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?