Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (61%)
• Website (29%)
• Piattaforma di trading (9%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Hawthorne	Piattaforma di trading	4 giorni fa
Brasília	Website	9 giorni fa
Brookhaven	Piattaforma di trading	9 giorni fa
Atlanta	Website	9 giorni fa
Minneapolis	Login	9 giorni fa
Schaumburg	Login	10 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  CCIObserver (@CciObserver) segnalati 54 secondi fa

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Izzy (@diamondguyizzy) segnalati un minuto fa

  @fundmyfund @etrade THIS IS AWFUL

• 
  Jeff (@__makemoves) segnalati 2 minuti fa

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Grigetio Dodger (@grigetio) segnalati 3 minuti fa

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Apis Equity (@apisequity) segnalati 5 minuti fa

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) segnalati 8 minuti fa

  @etrade shut ******** up

• 
  USAPatriotVA (@USAPatriotVA1) segnalati 18 minuti fa

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) segnalati 19 minuti fa

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  Maik Prestin (@milaromcp) segnalati 26 minuti fa

  @TeslaBoomerMama @gratefulkim66 @etrade Ich werde mal noch bis zum nächsten Monatswechsel warten und starte dann vermutlich nen Sparplan. Da sammeln sich dann gaaaanz langsam ein paar Stücke an.

• 
  GOAT (@DairyQu64778493) segnalati 27 minuti fa

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) segnalati 31 minuti fa

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Ashley Ansley (@ashley__ansley) segnalati 34 minuti fa

  wtf @etrade what is happening!

• 
  It's only $ (@Jonny5_is_AI) segnalati 36 minuti fa

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Justin Reda (@nitsujader) segnalati 36 minuti fa

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  NoMad (@mySanctuaries) segnalati 36 minuti fa

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 37 minuti fa

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Bob McCormick (@bmccormick70) segnalati 37 minuti fa

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 39 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Sandstone Capital (@SandstoneStox) segnalati 40 minuti fa

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  C (@Cofc64) segnalati 45 minuti fa

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Gail (@GailHedglin) segnalati 46 minuti fa

  @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

• 
  Aashish Patil (@aashishpatil) segnalati 48 minuti fa

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  BasedBigTech (@BasedBigTech) segnalati 49 minuti fa

  @BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.

• 
  Ekardnam (@7Ekardnam) segnalati 53 minuti fa

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  TPlaysNow (@TPlaysNow) segnalati 53 minuti fa

  @etrade seems to be down.

• 
  Mandrel (@JoldersmaBrian) segnalati 55 minuti fa

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Steel_City412 (@jason_hemphill) segnalati 56 minuti fa

  @grigetio @etrade Having the same issue

• 
  Citizen Watch Report (@Citizenwatchrep) segnalati 57 minuti fa

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 59 minuti fa

  the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

• 
  Miko (@wintament) segnalati 60 minuti fa

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent