Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Piattaforma di trading (34%)
• Login (32%)
• Website (29%)
• Ritiri (5%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Vancouver	Login	5 giorni fa
San Jose	Website	19 giorni fa
Winter Park	Login	24 giorni fa
Lilburn	Website	24 giorni fa
Brooklyn	Piattaforma di trading	24 giorni fa
Camarillo	Login	24 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Charles Del Ray (@351Cercadeferro) segnalati 2 minuti fa

  @etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.

• 
  gRNA (@sguideRNA) segnalati 3 minuti fa

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  Heather (@KaplanHDG) segnalati 5 minuti fa

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  PRIME (@primerano40x) segnalati 6 minuti fa

  @etrade rolls out some stupid ******* Midnight theme this morning and bold font, and crashes the entire ******* platform. Great job you ******* cucks! Not like anyone wants to buy anything this morning FFS!

• 
  BrazenSports (@QBrazenSports) segnalati 7 minuti fa

  ETRADE @etrade down again or just snail slow?

• 
  StevenJay88 (@stevenjayhova88) segnalati 10 minuti fa

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 14 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Arthur Balis (@atreides88) segnalati 14 minuti fa

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  Crystal Basin (@Wrightslake) segnalati 15 minuti fa

  Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

• 
  shawn (@shilohsox) segnalati 16 minuti fa

  @TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol

• 
  Aaron Hamm (@Aaron_Hamm) segnalati 20 minuti fa

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  Nadia Lo Greco (@NadiaLoGreco) segnalati 22 minuti fa

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Mark Nathanson (@deepbkln) segnalati 23 minuti fa

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) segnalati 23 minuti fa

  @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

• 
  Dave Allocco (@Alloccosol) segnalati 24 minuti fa

  @etrade wtf!!! Fix your ****!!

• 
  Michael Konen (@themichaelkonen) segnalati 25 minuti fa

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Edmund J. Janas (@slumbum) segnalati 28 minuti fa

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) segnalati 32 minuti fa

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Cabe (@cabeGOD) segnalati 33 minuti fa

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  NoMad (@mySanctuaries) segnalati 34 minuti fa

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  KP🐺🌐 (@KCP_NYC) segnalati 34 minuti fa

  THANKS @etrade WTF????

• 
  Hammy (@HamweeHammy) segnalati 36 minuti fa

  @etrade sir please fix website

• 
  Cece Moestra (@CeCeTrading) segnalati 39 minuti fa

  @etrade Their new platform is absolutely terrible.

• 
  Apis Equity (@apisequity) segnalati 43 minuti fa

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Candy (@CandyDrenn30687) segnalati 46 minuti fa

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  hi (@byehiselllo) segnalati 46 minuti fa

  @etrade How about you guys fix your power trading app first

• 
  sachin sanghi (@sanghisa) segnalati 47 minuti fa

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  ZTrades (@TheSwingTrad3r) segnalati 50 minuti fa

  @etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!

• 
  William Wagner (@William09450383) segnalati 50 minuti fa

  @etrade By the damn stock, not the calls

• 
  Nota Gaylib (@dfdfdfd243799) segnalati 53 minuti fa

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade