Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (33%)
• Piattaforma di trading (31%)
• Login (26%)
• Ritiri (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
San Jose	Website	2 giorni fa
Winter Park	Login	7 giorni fa
Lilburn	Website	7 giorni fa
Brooklyn	Piattaforma di trading	7 giorni fa
Camarillo	Login	7 giorni fa
Dade City	Piattaforma di trading	7 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  GF Vault (@GfVault) segnalati 7 minuti fa

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

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  StocksNDietCoke (@JackJacobsonAZ) segnalati 10 minuti fa

  @etrade your quotes are bad on every single level 2

• 
  mblaso (@blaso96) segnalati 11 minuti fa

  @etrade are wires down?

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 12 minuti fa

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  JKSC (@jk1775) segnalati 17 minuti fa

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 17 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  OptionalHellcat (@OptionalHellcat) segnalati 24 minuti fa

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  LunchMeat3270 (@LunchMeat3270) segnalati 27 minuti fa

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Cabe (@cabeGOD) segnalati 27 minuti fa

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  David Schwartz (@BigDave469) segnalati 28 minuti fa

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Heather (@KaplanHDG) segnalati 33 minuti fa

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Ekardnam (@7Ekardnam) segnalati 34 minuti fa

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Craig Stephens | Access IPOs (@AccessIPOs) segnalati 35 minuti fa

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  Melissa (@angelaira) segnalati 39 minuti fa

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Nick Jose (@nickgg10) segnalati 41 minuti fa

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Brand Guy (@brandguy2020) segnalati 43 minuti fa

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Heddge (@Bunty11311235) segnalati 43 minuti fa

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  hi (@byehiselllo) segnalati 45 minuti fa

  @etrade How about you guys fix your power trading app first

• 
  Lee (@ldev117) segnalati 46 minuti fa

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Hammy (@HamweeHammy) segnalati 46 minuti fa

  @etrade sir please fix website

• 
  James Bond 🇺🇸 🇧🇦 ☪️ (@BTC2TMOON) segnalati 46 minuti fa

  @CrispinCowan0 @etrade Bitcoin is a long term play. It rips violently when everyone gives up on it. There will only ever be 21M coins. MU will issue shares and dillute shareholders. A new competitor will steal market share. The AI trade is already unwinding. Bitcoin will rip to 500K and crash to 350K and you’ll have this same convo with someone else.

• 
  Edmund J. Janas (@slumbum) segnalati 48 minuti fa

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  NoMad (@mySanctuaries) segnalati 49 minuti fa

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Bren (@Brenw) segnalati 49 minuti fa

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Javier Gonzalez (@JavierHustle) segnalati 51 minuti fa

  @etrade don't waste your time with these clowns-->ETRADE THEY'RE TERRIBLE BROKERS, they don't care about the little guy at all...they offer no real service to the consumer whatsoever.

• 
  Drake Sanchez (@realTMDrake) segnalati 53 minuti fa

  @etrade Semiconductors made in the USA would help power datacenters.

• 
  Middat Yildiz (@middatyildiz) segnalati 54 minuti fa

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  S E (@SYEtrade) segnalati 54 minuti fa

  @etrade app and website down?? Can’t load pages. Can’t transact on positions

• 
  Trevor (@illbethe_moon) segnalati 57 minuti fa

  @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

• 
  Crissie (@latterisgreater) segnalati 60 minuti fa

  @etrade your customer service reps are nim rods 😬