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E-Trade Financial Corporation offre una piattaforma di commercio elettronico per negoziare attività finanziarie tra cui azioni ordinarie, azioni privilegiate, contratti a termine, fondi negoziati in borsa, opzioni, fondi comuni di investimento e investimenti a reddito fisso.
Mappa attuale
RitiriProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su E*Trade. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.
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Login (45%)
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Website (36%)
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Piattaforma di trading (18%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Panaji |
Website | |
 Cypress |
Website | |
| Fort Lauderdale |
Login | |
| Portland |
Login | |
| Inkster |
Login | |
| Geneva |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di E*Trade
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Jessica Ablamsky
(@jablamsky) segnalati
@TheMarkCooke @etrade Really? Good to know. @etrade used to be ok for customer service. Now it’s literally unreachable.
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Benjamin Sedlecky
(@SedsGoBlue) segnalati
@jablamsky @TheMarkCooke @etrade I think part of the problem is the systems they’ve got to work with are probably pretty miserable.
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Josh Heurung
(@JRHeurung) segnalati
@jablamsky @etrade Always the worst when the call drops and they don't have a system in place to call you back, so you have to go through the whole thing again.
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Shaumikkua
(@shaumbp325) segnalati
@jablamsky @etrade I love @Fidelity customer service
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Lee Evans
(@waitliketengo) segnalati
@jablamsky @etrade Tried 3 times for 30mins each to get through to @IGClientHelp in the UK today...’help’ smh
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Sam Sharples
(@SamSharplesMT) segnalati
@jablamsky @etrade I use @TDAmeritrade and they are good. No problems
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Benjamin Sedlecky
(@SedsGoBlue) segnalati
@jablamsky @TheMarkCooke @etrade Jessica, I find that almost nobody does customer service well. I just don’t get it. Has confused me for so long. Maybe companies are just set on keeping wages at a certain level and, thus, cannot get talent? idk.
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Clancy Ryan
(@clancyryan) segnalati
@stock_mj @etrade All of them are beyond awful on customer service as none have scaled capacity to handle influx of retail investors.
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chicken
(@notchicken69) segnalati
@etrade JUST F#%KED ME. Altered all of my price paid amounts WITHOUT me even buying anything! Down thousands on $AMC and $GME now. F you E*TRADE. I’m holding
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MJ Stock Trader
(@stock_mj) segnalati
When @etrade says 5 minutes for the next online customer rep, then mean 45 minutes. Is that standard for other platforms?
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a
(@decodeddreams) segnalati
@bbuttonwood1 @etrade yeah and they don't even bother trying to help
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Mike S
(@Michael31361816) segnalati
@jablamsky @etrade all companies should model customer service after @zappos
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marco
(@Marco_1385) segnalati
Need help! @etrade
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Carlos
(@njcarlos) segnalati
@etrade Do y'all have phone support? I can never get support on the line, literally on hold for hours...
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AJA4
(@j_aja4) segnalati
@spacathon @jablamsky @etrade IDK - they assigned somebody to me. His name is Nam and he is a real person. He occasionally calls me. Other times I always get a real representative and the issues are resolved on the spot, or Nam calls me back very quickly.
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Keep Swatten
(@buznbyu) segnalati
@etrade Here I sit- calls rejected for days losing money hand over fist...... no wonder the kid with an e trade & his dog left-kid probably had pants full waiting on you people to answer his calls as well & like me he said WTF you must not care enough about me MOVING MY BUSINESS
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DD masked man
(@tradeviewspy) segnalati
@etrade Wtf are u guys doing charts not working L2 showing wrong prices
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Bryan Fields
(@BryanFields24) segnalati
@stock_mj @etrade It’s awful I send messages Bc I wait forever
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NI SMITH
(@nismith_jam) segnalati
@etrade platform cripple if try anything like refresh it freezes. Tech support can't fix issues despite multiple same issue customers complaints. A promise of call back by supervisor in 30min nonexistant. 2 hr weekly phone calls for issues instead of trading. What's up @etrade?
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True V.P.
(@yopotstocks) segnalati
@stock_mj @etrade Got rid of etrade because of otc fees and of course their terrible wait times. Went to Schwab and haven’t regretted it.
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NI SMITH
(@nismith_jam) segnalati
@etrade platform unusable & 1hr wait 4 customer service & another 1hr wait 4 tech support. Market Data Subscriptions notice cripples site. 10 notices pop up by themselves when log in & if click on anythintg more notice pops up Last wk problem was platform ring sound what's next?
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Shred
(@SHRED3033) segnalati
@jablamsky @etrade I got through after about an hour on hold another 45 min on call finally resolved. Person I reached was good but I had given up two previous times due to wait. Pretty bad for sure.
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Shaun Hillary
(@shiller90) segnalati
@jablamsky @etrade I've seen it mentioned. Schwab customer service is excellente! That's why I remain a customer for years now
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Flint Beckstone
(@flintb22) segnalati
Anyone else having trouble with @Etrade? Gains are all zeros
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Sittingunder
(@webemikey) segnalati
@stock_mj @etrade @CharlesSchwab I love Schwab. They have top tier customer reps and their system always works. Never an issue at schwab. I was trading AMC options when everyone in RH was locked out. They let you trade whatever OTC you want. You get to decide not the big boys.
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HumbledInvestor
(@stlinvestor) segnalati
@jablamsky @etrade Had to move from E*TRADE and interactive brokers to schwab due to customer service. Had a wonderful experience relative to these brokers. First time realized, customer experience could be also a moat
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Ian
(@ianmatthew07) segnalati
@jablamsky @etrade @TDAmeritrade customer service is the best I’ve ever experienced.
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jakoby veronda
(@KobyV77) segnalati
@etrade how many people do you have at customer service? 1-2? It has to be less than 5
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Jessica Ablamsky
(@jablamsky) segnalati
@anjumalimohamme @etrade It’s not hard to fix customer service. Add a callback feature.
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jack frost
(@lemurtalk) segnalati
@jablamsky @etrade I agree. took too long to update my cost basis information with them…. Was considering moving money away from them and back to fidelity because of it. Schwab has had great customer service, I just get annoyed with calling them for a confirmation number