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In caso di problemi, inviare una segnalazione di seguito.
E-Trade Financial Corporation offre una piattaforma di commercio elettronico per negoziare attività finanziarie tra cui azioni ordinarie, azioni privilegiate, contratti a termine, fondi negoziati in borsa, opzioni, fondi comuni di investimento e investimenti a reddito fisso.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su E*Trade. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.
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Login (61%)
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Website (29%)
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Piattaforma di trading (11%)
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Ritiri (%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Piattaforma di trading | ||
| Login | ||
| Piattaforma di trading | ||
| Login | ||
| Login | ||
| Website |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di E*Trade
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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StockyPenny
(@StockyPenny) segnalati
@etrade DOWN FIX IT!!!
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Adrian
(@squawk_hawk) segnalati
Thank you @etrade for sending a ACH back even though there was more than enough to pay it and it's my damn DMV renewal and it's going to suspend my licence now. You should be paying for these damages
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Phred Bear
(@Phred_Bear) segnalati
@etrade Could ya just fix your app?? get a update or something .. come on now... its just gotten worse!!
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Biologist Ellie
(@biologist_ellie) segnalati
@etrade I don’t usually do this but your services are a joke. 8 weeks of failed transfers and zero support. Averages of 50 minutes wait to speak to representatives. Loss of interest on failed transactions. No remedies. No help. My own bank at a loss of how to work with you.
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Amykins was built for social distancing
(@amykins44) segnalati
@etrade your call wait times have been over 2 hours the last several times I’ve called. My multi-factor authentication isn’t working. How can I get some help? TIA
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Mala Bawer
(@malabawer) segnalati
@etrade TWO HOUR customer hold times for last week. Thankfully I am @Schwab customer with their 2 min hold times, but my daughter's company is using you for their stock plan and she needs to reach you. Two hours hold really? With no call back feature? Are you kidding?
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WebTrader
(@WebTrader2211) segnalati
@TheeDisruptor @etrade I called schwabb this morning had a rep in 2 minutes. They also have an excellent live chat service.
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Stockspotify
(@stockspotify) segnalati
@etrade @swanny88 WTF is wrong w you people and why is it a platform for kids (Robinhood) is more robust than a co that been in biz as long as you?? Pitiful, never seen a co go down as fast as ETRADE has in my life!
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EvelK01 🦁
(@EvelK01) segnalati
@Fidelity & @etrade customer service sucks! You’d be better off putting your money under a mattress than to deal with their lying firms!
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Courtney Lynn
(@grotesquebabyd) segnalati
@etrade Is that why it takes hours on hold to reach any kind of support?
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Rebecca Ann Hutchins
(@beckerdev19694) segnalati
@etrade your customer service is awful. 4 days of MINIMUM 30 minutes on hold and ZERO help. I've emailed and again, NOTHING. I'm trying to get my father's account settled, with no help from you.
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Jay R. Ligon
(@TheeDisruptor) segnalati
Been on hold with E-Trade @etrade for 1 hour - this is too much Which brokerage has the best customer service?
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Phred Bear
(@Phred_Bear) segnalati
@etrade come on ., fix your app and stop hiding trade data!
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ClayTon_Warrior
(@clayton_warrior) segnalati
@SeanPour1 @etrade @etrade is the absolute worst. Been on hold for beneficiary services once again. Just trying to close out my DECEASED mothers account. Absolute shame how they treat people who have gone through a loss. Now adding to the stress of dealing with financial liabilities. This is not OK
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Gourav Sukhija
(@SukhijaGourav) segnalati
@etrade this really pathetic. I have been trying to reach your customer service agent. But its always a wait time of 2 hours. I have lost access to VIP Symantec app and not able to login. Can you please help!!
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DogeShark
(@DogeShark1) segnalati
@TheeDisruptor @etrade I’ve had Fidelity for years and they’ve been great. I also have a TD Ameritrade account as well. But in terms of service, trade price execution etc. I put them at the top of the list.
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Joseph Thiebes 💉💉💉😷
(@thiebes) segnalati
I spent 2 hours on hold with @etrade yesterday before I ran out of time to sit around listening to repetitive hold music. Still don’t have access to my account. Literally the worst.
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JD
(@JeanD38334689) segnalati
@robmzimmerman @etrade It has been few months since my husband has tried to resolve an issue with his account. Called many times. Not solution YET! Nightmare
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StockyPenny
(@StockyPenny) segnalati
Grrr..... sitting at .41 on $ilus. Not sure if it will get there. Might throw them at .407 BECAUSE @etrade is DOWN LET'S GO!!
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saurabh agarwal
(@AgarwalNith16) segnalati
@etrade How to reach your customer care? I cant see a customer care email id. Nobody picks up the phone and live chat is also useless
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Rob Zimmerman
(@robmzimmerman) segnalati
@etrade my account is locked for “suspicious activity” and I’ve been unable to get anyone on the phone. I’ve done over 3 hours on hold now - is there anyone to at can help?
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John Gavin Polson
(@JohnPolson) segnalati
@etrade hey. Calling your espp customer support line. Call said 90 minute wait. It's now 2 hours... can someone help?
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TwointhePink
(@TwointheP) segnalati
@Thoughts_NJ @etrade WORST part about etrade is their app, if you switch to say Twitter and then go back you need to login again.
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Seam Abderson
(@AbdersonSeam) segnalati
@etrade why are your hold times so long? Are you that understaffed? Switching to Fidelity because you clearly don’t prioritize customer service. #CustomerExperience #CustomerService
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Shashank Saxena
(@ShankRedemption) segnalati
@ClarkWGriswold0 @RemieSmith @etrade 2021 and STILL no support for TOTP. This is ridiculous!
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Jorge Rivera
(@RealJorgeRivera) segnalati
@etrade Fix your online chat service please.
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ᴘʜɪʟ
(@PhilThuene) segnalati
@etrade, you guys should really think about a callback option for customers needing to get in touch with customer service — being on-hold for 2+hours is not a great customer experience...
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Brock Nicholson
(@BrockNicholson) segnalati
Just discovered that @etrade doesn't actually have a customer service department you can get a hold of. Anyone have any recommendations for a decent brokerage that can occasionally answer their phone when customers need help?
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JD
(@JeanD38334689) segnalati
@etrade which department at ETrade who can help remove the " Broker Block" on the account? On the phone with support for hours and issue remains.
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Tatiana Gomez
(@tatiig88) segnalati
@robmzimmerman @etrade Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.