Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (33%)
• Piattaforma di trading (33%)
• Website (28%)
• Ritiri (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Seattle	Login	5 ore fa
Seattle	Login	6 giorni fa
Township of Evan	Website	6 giorni fa
Township of Evan	Login	8 giorni fa
Vancouver	Login	14 giorni fa
San Jose	Website	28 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Joey Cera (@jtcera) segnalati 4 minuti fa

  @etrade you're about to lose a customer because you don't have a consumer trading API

• 
  JKSC (@jk1775) segnalati 8 minuti fa

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  Richard Junkins (@DickJunkins) segnalati 9 minuti fa

  @etrade I call it bad AI

• 
  Cabe (@cabeGOD) segnalati 9 minuti fa

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  StevenJay88 (@stevenjayhova88) segnalati 9 minuti fa

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  Lee (@ldev117) segnalati 10 minuti fa

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Cody Oakland (@codyoakland) segnalati 11 minuti fa

  @etrade Says the fucktardery carnival. I swear you are a meme born out of every bad biohacking shenanigans.

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 12 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  hi (@byehiselllo) segnalati 12 minuti fa

  @etrade How about you guys fix your power trading app first

• 
  phillux (@phillux598746) segnalati 13 minuti fa

  @etrade ur system is way to slow

• 
  Charlie Harper (@CharlieBHarper) segnalati 14 minuti fa

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  LighthouseCap (@LighthouseCap) segnalati 15 minuti fa

  One person has been on the phone with five different people over there. Pathetic Terrible system. Fix your archaic **** @etrade @MorganStanley

• 
  Osman Sarood (@osarood) segnalati 20 minuti fa

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Maik Prestin (@milaromcp) segnalati 25 minuti fa

  @TeslaBoomerMama @gratefulkim66 @etrade Ich werde mal noch bis zum nächsten Monatswechsel warten und starte dann vermutlich nen Sparplan. Da sammeln sich dann gaaaanz langsam ein paar Stücke an.

• 
  Gary Emanuel (@MvStangs77) segnalati 25 minuti fa

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

• 
  ❀Dawson❂ (@DawsonBarcey) segnalati 26 minuti fa

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  KP🐺🌐 (@KCP_NYC) segnalati 28 minuti fa

  THANKS @etrade WTF????

• 
  hi (@byehiselllo) segnalati 31 minuti fa

  @etrade Fix ur app first

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 37 minuti fa

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  GF Vault (@GfVault) segnalati 37 minuti fa

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  Wach (@xWachh) segnalati 38 minuti fa

  @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

• 
  himanshu tiwari (@himanshutiw2794) segnalati 44 minuti fa

  Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

• 
  Phil Davis (@phildavis40) segnalati 46 minuti fa

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Nadia Lo Greco (@NadiaLoGreco) segnalati 51 minuti fa

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  OptionalHellcat (@OptionalHellcat) segnalati 51 minuti fa

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Trader Dave (@DDalesandro) segnalati 53 minuti fa

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 55 minuti fa

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 55 minuti fa

  I’m done with @etrade it’s the worst! Don’t ever get it! STAY AWAY! $yj $DFNS $YYAI $huiz $soar $spy $mndr $htz $spcx $mb $cpop $amix $inlf $onmd

• 
  Charlie Harper (@CharlieBHarper) segnalati 57 minuti fa

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  MoonStonks (@TargaGordon) segnalati 60 minuti fa

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!