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In caso di problemi, inviare una segnalazione di seguito.
E-Trade Financial Corporation offre una piattaforma di commercio elettronico per negoziare attività finanziarie tra cui azioni ordinarie, azioni privilegiate, contratti a termine, fondi negoziati in borsa, opzioni, fondi comuni di investimento e investimenti a reddito fisso.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su E*Trade. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.
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Website (50%)
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Login (32%)
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Piattaforma di trading (15%)
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Ritiri (2%)
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Depositi (1%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
City | Problem Type | Report Time |
---|---|---|
Ashburn | Website | |
Flemington | Piattaforma di trading | |
San Diego | Website | |
Covington | Website | |
Orlando | Piattaforma di trading | |
San Jose | Login |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di E*Trade
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Aaron Briles
(@Bril79) segnalati
@etrade Scam! You closed my wife's account for no reason and won't issue the refund of her money. This is fraud and theft. You owe us $6,000!
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Dk1671
(@dk1671) segnalati
@kerpen @etrade @MorganStanley Customer service stinks everywhere. Then they wonder why you leave
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🌻Bria Nicole Paints & Writes 🎨🖋️🏳️🌈🖖🏻🐾
(@BriaNicoleArt) segnalati
Ugh @etrade why are your links all broken on your website? I have been trying to re-open my account for hours! "You have to open an ETrade brokerage account. Click here to get started." Click x infinity = 0
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Schwartz
(@schwaherr) segnalati
@etrade are secure messages not working right now?
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Vidar Hokstad
(@vhokstad) segnalati
@etrade How do I reset my password when you don't appear to support validation via my (UK) mobile operator? At least your system does not accept my mobile number.
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Scott Carlson
(@F5Scott) segnalati
@etrade Really appreciate it eTrade whenever I need to make an urgent transaction and my password and MFA code suddenly don't work anymore! Now I get to wait on hold for 3-4 hours because you don't have a dedicated line to resolve logon issues! Only the third time doing this!
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Jennifer Hanks
(@JenHanks) segnalati
@etrade YOU SUCK! I have tried on 3 different days, to transfer an account so my child who turned 18 can access her money for college - and each time I have waited in excess of 1.5 hours and gotten hung up on with no resolution to my issue. This is unexcusable.
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Walter White
(@HeizenbergBB) segnalati
@etrade is there a known issue signing in right now
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Steve Cull
(@lightonyoga) segnalati
@etrade has ignored my requests to. Edify my external account in order to transfer cash. They have effectively prevented me for@ accessing my money. I tried numerous times to get help via their chat. Now reply to my requests other than. “Oh well let me try to help.”
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Drip2Rip
(@TheRealDrip2Rip) segnalati
@etrade I sure hope you aren't turning into a **** show like these other platforms. All my other trades updated at market open. Why did it take almost 2 minutes for my $AMC Puts to update? I know for a fact I was not the only one that had this issue. #trashy #scammer
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justAnotherDeveloper(pray\'n_4_Us_All)🇳🇬🇺🇦🇲🇲
(@allmst_there) segnalati
@etrade Bug: On the Market View widget, the @Nasdaq futures symbol (/NQ) is the only sym that is never retained. It seems to disappear from the list every 24-48 hrs. Reproduce: Add /NQ symbol to Market View list via widget. Wait 24-48h; it won't be there. #BrokerageBugReport
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CortaleCapoBastone
(@CapoCortale) segnalati
@Tmess89 @MichaelHeinaman @etrade looks like mine is back to normal. check it again, probably some glitch.
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Derek Vandivere
(@DerekVandivere) segnalati
@etrade So I did get my message, but you do still have broken links in your site (or should I be able to initiate a secure message, vs. reply to one you've sent?)
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Manotee Cornett
(@LetsRockFIT) segnalati
@etrade so disappointed and actually on the verge of anger, and I never get angry. Account has been restricted for over a month, and cust service has been worthless, rude & condescending. My $ is locked away from me. This is painful & you’re costing me $. I will spread the word.
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Ghost Rider Tribute
(@templar_is_back) segnalati
@etrade As a loyal customer and one holding many shares of #AMC I am hearing disturbing rumors that @etrade will not honor the APE dividend and instead issue a .01 cent one. Would you care to comment? If true, I will be finding another broker asap.
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Sam Brock
(@imwithsam) segnalati
@etrade Absolutely horrible the way your Customer Service line now tries to reroute you to a medical alert device salesperson when you call in! Are you a professional financial institution or an extended car warranty spammer?
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Eric P
(@eric11phillips) segnalati
Hey @etrade. Just wasted another 49 minutes of my life waiting on the phone to NEVER SPEAK TO ANYONE! What kind of customer service is this?!?!?!?
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Tim Messer
(@Tmess89) segnalati
@MichaelHeinaman @etrade Same issue here. The least they could do is communicate that they know about the issue.
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Kaci (KC)
(@libtusks) segnalati
@etrade I'm not able to change my password online, every time I call, I'm told my wait time is longer than 60 minutes. I waited 80 mins last time and never even got to a rep. How can I get my pw updated if I can't get through to customer service in a reasonable time?
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Time
(@SyriaTime) segnalati
@etrade Are all etrade servers down? Can't access from anywhere
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Angie Bashore
(@ynkesparkle) segnalati
@etrade I’ve just had one of your customer service reps ask for me to provide the security code from a text.. the text that says you shouldn’t give the code over the phone. Is this common security practice?
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Jesse
(@RISKYBUSINEZZ1) segnalati
@etrade Has anyone had any trouble with their stop losses not executing with E*trade or any platform? Despite good volume? I’ve seen my stop losses not executed then I have to log in and cancel them, then replace the order manually. Kind of defeats the purpose…
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justAnotherDeveloper(pray\'n_4_Us_All)🇳🇬🇺🇦🇲🇲
(@allmst_there) segnalati
@etrade Bug: On the Market View widget, the @Nasdaq futures symbol (/NQ) is the only sym that is never retained. It seems to disappear from the list every 24-48 hrs. Reproduce: Add /NQ symbol to Market View list via widget. Wait 24-48h; it won't be there. #BrokerageBugTracker
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GOLD APE ⚡️🔮💰💎🦍🚀🇺🇸🧠🧬
(@TheGoldApe) segnalati
@GrayLeaf3 No problem! They IMO are great, I’ve never had an issue with @etrade they have phone number and live chat support as well so you can usually get an answer fairly soon. 👏
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DrK stands with UKR 🇺🇦
(@DrKarthikN) segnalati
I'm having an absolutely horrid time trying to get @etrade to satisfy a basic rollover request. Latest example: 5 weeks after a form was submitted, complaining of a missing signature. Any idea how to escalate to someone in leadership? Tempted to file a complaint with @SECGov
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איתן כספי
(@EitanCaspi_Life) segnalati
@etrade Your service phone line wait time is 90 minutes!!! and I'm from abroad, I cannot pay this much for a phone call! Don't you have a web form or chat to reach customer support?
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Mike Heinaman
(@MichaelHeinaman) segnalati
Total lack of customer service and transparency from @etrade My account balances are going haywire, but I have no options to get help other than a 90 minute plus wait to call someone (no callback option) and no email/message option other than a poorly executed chatbot.
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Dan Funk Lovette
(@dfunklove) segnalati
@etrade 90min hold to resolve a fraud alert is unacceptable. You just lost a customer.
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Michael R Collins
(@MichaelRColli10) segnalati
@etrade That is so amazing I figured all that out about 5 months ago and have ben. Bracking it to ever sence I have figured out what it will do in the next gen and I need to invest but I'm in a tight spot I need help. I need a new phone and a good computer bad.
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Josh Serrano
(@joshuaserrano) segnalati
@etrade You guys have the absolute WORST customer service. On hold for over an hour and a half last night to unlock my checking account. Finally got it done. Then AGAIN today the account is locked. Now I am going on one hour on hold just to talk to someone to restart this process.