Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (61%)
• Website (29%)
• Piattaforma di trading (8%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Brasília	Website	3 giorni fa
Brookhaven	Piattaforma di trading	3 giorni fa
Atlanta	Website	3 giorni fa
Minneapolis	Login	3 giorni fa
Schaumburg	Login	4 giorni fa
Belleville	Login	4 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  A.American (@AAmerican2A) segnalati 2 minuti fa

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  ][\/][ Eric ][\/][ (@EMznSanders) segnalati 3 minuti fa

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  Nish (@nish000111) segnalati 3 minuti fa

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  USAPatriotVA (@USAPatriotVA1) segnalati 4 minuti fa

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  People’s Accord (@peoplesaccord) segnalati 5 minuti fa

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 7 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Joe Shaffer (@Shoelessshaffer) segnalati 10 minuti fa

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Will (@Joedirt12321) segnalati 15 minuti fa

  @etrade The length of this outage is unacceptable

• 
  Apis Equity (@apisequity) segnalati 16 minuti fa

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Goldberg Jerome (@jdg4815) segnalati 16 minuti fa

  @etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!

• 
  Michel Rougemont (@MRougemont) segnalati 19 minuti fa

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Creemer (@Creemer14) segnalati 20 minuti fa

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Internet Bot (@shaggrugg) segnalati 22 minuti fa

  @etrade are we down right now?

• 
  Shalin Shroff (@shroff_shalin) segnalati 25 minuti fa

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Ruben M (@martrub) segnalati 25 minuti fa

  @TheTradingNinja @etrade Platform down 😕

• 
  Sandstone Capital (@SandstoneStox) segnalati 28 minuti fa

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Braden TeWinkel (@braden_tewinkel) segnalati 31 minuti fa

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  MAKBOT (@MAKBOT) segnalati 33 minuti fa

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  Anthony Schumer (@ArthurSchl67247) segnalati 38 minuti fa

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  dayum.daniel (@dayumm_daniel) segnalati 39 minuti fa

  @etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) segnalati 40 minuti fa

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) segnalati 41 minuti fa

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Randy Daniel (@NerdRandy) segnalati 46 minuti fa

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) segnalati 50 minuti fa

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Sean R (@PennS53313) segnalati 51 minuti fa

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  Gail (@GailHedglin) segnalati 52 minuti fa

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  Gail (@GailHedglin) segnalati 54 minuti fa

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  Tru (@TrueStockData1) segnalati 56 minuti fa

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  TheRealJessicaOwens (@TRJessicaOwens) segnalati 56 minuti fa

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  Steel_City412 (@jason_hemphill) segnalati 59 minuti fa

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this