Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (60%)
• Website (29%)
• Piattaforma di trading (9%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Lillington	Login	3 giorni fa
Roanoke	Piattaforma di trading	3 giorni fa
Hawthorne	Piattaforma di trading	8 giorni fa
Brasília	Website	13 giorni fa
Brookhaven	Piattaforma di trading	13 giorni fa
Atlanta	Website	13 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 4 minuti fa

  @etrade Your site is down again!! Classaction coming.

• 
  Joe DeWitt (@xrpjoe) segnalati 6 minuti fa

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 10 minuti fa

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 11 minuti fa

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  CS (@puregsd) segnalati 20 minuti fa

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 20 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  People’s Accord (@peoplesaccord) segnalati 22 minuti fa

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  Gail (@GailHedglin) segnalati 23 minuti fa

  @triad311 @etrade ITS ALL DOWN

• 
  Randy Daniel (@NerdRandy) segnalati 25 minuti fa

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Ashley Ansley (@ashley__ansley) segnalati 25 minuti fa

  wtf @etrade what is happening!

• 
  GOAT (@DairyQu64778493) segnalati 26 minuti fa

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Author Brett Scott Ermilio (@BrettErmilio) segnalati 29 minuti fa

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  bed-stain (@I_ate_it) segnalati 29 minuti fa

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) segnalati 30 minuti fa

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Steel_City412 (@jason_hemphill) segnalati 33 minuti fa

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  BluntForceOptions (@BluntForceOpt) segnalati 36 minuti fa

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Brand Guy (@brandguy2020) segnalati 38 minuti fa

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) segnalati 38 minuti fa

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  More Life Global (@richbydemand) segnalati 40 minuti fa

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  TwoThree (@TwoThreeXYZ) segnalati 40 minuti fa

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Nish (@nish000111) segnalati 40 minuti fa

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  glenn mosley (@glennymo369) segnalati 41 minuti fa

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  215Hustler (@215Hustler72) segnalati 44 minuti fa

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  Braden TeWinkel (@braden_tewinkel) segnalati 47 minuti fa

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  mark lexus (@Mark_Lexus) segnalati 51 minuti fa

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Nadia Lo Greco (@NadiaLoGreco) segnalati 53 minuti fa

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Gail (@GailHedglin) segnalati 53 minuti fa

  @san92ying @etrade Get atty posting here won't help

• 
  Zack (@Fr3nchMontana) segnalati 55 minuti fa

  @biswamohanm @TheTradingNinja @etrade Nah etrade is down

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 55 minuti fa

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Izzy (@diamondguyizzy) segnalati 57 minuti fa

  @fundmyfund @etrade THIS IS AWFUL