Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (31%)
• Login (31%)
• Piattaforma di trading (31%)
• Ritiri (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
New York City	Website	un giorno fa
Indianapolis	Piattaforma di trading	2 giorni fa
Seattle	Login	9 giorni fa
Seattle	Login	14 giorni fa
Township of Evan	Website	15 giorni fa
Township of Evan	Login	16 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  JKSC (@jk1775) segnalati 4 secondi fa

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  Melissa (@angelaira) segnalati 2 minuti fa

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  LighthouseCap (@LighthouseCap) segnalati 2 minuti fa

  One person has been on the phone with five different people over there. Pathetic Terrible system. Fix your archaic **** @etrade @MorganStanley

• 
  Mark Nathanson (@deepbkln) segnalati 4 minuti fa

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Nota Gaylib (@dfdfdfd243799) segnalati 6 minuti fa

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  Grasshoppa Stocks (@danielkern79) segnalati 8 minuti fa

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Trevor Robinson (@TrevorGirlDad) segnalati 8 minuti fa

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  PRIME (@primerano40x) segnalati 9 minuti fa

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  Mickey (@ELITESTOCKPICK) segnalati 12 minuti fa

  @etrade your system is down again, not dependable

• 
  Candy (@CandyDrenn30687) segnalati 13 minuti fa

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  himanshu tiwari (@himanshutiw2794) segnalati 14 minuti fa

  Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

• 
  AMC Bigguns GRUDGEBUYER (@KennyGriffinSUX) segnalati 15 minuti fa

  @JunkSavvy @CharlesSchwab @etrade WELL WHAT ******** DO WE HAVE HERE. I JUST GOT 29 ******* SHARES OF "ATERIAN INC CONTRA" IT IS IN MY PORTFOLIO RIGHT BESIDE MY NBH. WHAT ******** FIDELITY IS THESE GODDAMN MUTHAFUCKERS. MORE FAKE ****?

• 
  GF Vault (@GfVault) segnalati 25 minuti fa

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 29 minuti fa

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  GF Vault (@GfVault) segnalati 30 minuti fa

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 31 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Osman Sarood (@osarood) segnalati 37 minuti fa

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) segnalati 40 minuti fa

  @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

• 
  TwoThree (@TwoThreeXYZ) segnalati 41 minuti fa

  @etrade Fix the broken charts on your app

• 
  FTF 📜 (@XSpark10) segnalati 46 minuti fa

  @CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 47 minuti fa

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Michael Konen (@themichaelkonen) segnalati 49 minuti fa

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Neshimu (@Neshimu24) segnalati 50 minuti fa

  @etrade theres an outage and yall dont say **** ?!?!?

• 
  Phil Davis (@phildavis40) segnalati 51 minuti fa

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  willywashington (@willyzdub) segnalati 51 minuti fa

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  Jane Feehan 🇺🇸 (@jfeehan888) segnalati 54 minuti fa

  @em26jamie @etrade App login problems today

• 
  Joey Cera (@jtcera) segnalati 54 minuti fa

  @etrade you're about to lose a customer because you don't have a consumer trading API

• 
  bed-stain (@I_ate_it) segnalati 54 minuti fa

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Lion King (@lionking222) segnalati 55 minuti fa

  @etrade Ok. Working now. But perhaps you should get more reliable servers. Damn.

• 
  Chatterpix6 (@chatterpix6) segnalati 60 minuti fa

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?