Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (31%)
• Login (28%)
• Piattaforma di trading (25%)
• Ritiri (16%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Chicago	Login	2 giorni fa
City of Saint Louis	Login	7 giorni fa
Westland	Ritiri	8 giorni fa
Huntsville	Ritiri	8 giorni fa
Virginia Beach	Piattaforma di trading	9 giorni fa
Milwaukee	Website	9 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

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  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 2 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

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  ⚡️420⚡️ (@WZ_420) segnalati 5 minuti fa

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

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  Matt (@MattM0720) segnalati 6 minuti fa

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

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  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) segnalati 7 minuti fa

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

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  Joe Laubenthal (@laubenthal_joe) segnalati 10 minuti fa

  @adastral_trader @etrade I had some issues earlier, I can get on now

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  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 10 minuti fa

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

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  jad (@jad14219655) segnalati 10 minuti fa

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

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  It's only $ (@Jonny5_is_AI) segnalati 12 minuti fa

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

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  Randy Daniel (@NerdRandy) segnalati 19 minuti fa

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

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  Randy Daniel (@NerdRandy) segnalati 20 minuti fa

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

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  Koushik Ray (@realKoushikRay) segnalati 21 minuti fa

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

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  BMRTRADERS (@bmrtraders) segnalati 26 minuti fa

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

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  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) segnalati 27 minuti fa

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

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  Melissa (@angelaira) segnalati 29 minuti fa

  @etrade You are only as good as you customer service, and yours is lacking.

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  Lee (@ldev117) segnalati 30 minuti fa

  @etrade market depth, L2 completely down, wth, fix this garbage.

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  Brand Guy (@brandguy2020) segnalati 31 minuti fa

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

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  Heddge (@Bunty11311235) segnalati 31 minuti fa

  @BenBSP @etrade Yes but future accounts are not working

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  Gail (@GailHedglin) segnalati 35 minuti fa

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

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  Gail (@GailHedglin) segnalati 35 minuti fa

  @etrade ITS UP NOW GUYS LOGIN!!!

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  Sema Willis (@SemaWillisp2k0) segnalati 35 minuti fa

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

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  Chad South (@TheRealCBones) segnalati 37 minuti fa

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

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  Ashley Ansley (@ashley__ansley) segnalati 39 minuti fa

  wtf @etrade what is happening!

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  MAKBOT (@MAKBOT) segnalati 39 minuti fa

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

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  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) segnalati 41 minuti fa

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

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  max2205 (@max2205) segnalati 43 minuti fa

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

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  Aestas; Recognitio (@LegibleEnglish) segnalati 46 minuti fa

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

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  Internet Bot (@shaggrugg) segnalati 46 minuti fa

  @etrade are we down right now?

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  sachin sanghi (@sanghisa) segnalati 47 minuti fa

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

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  Woton (@BlueWizard777) segnalati 56 minuti fa

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

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  Stingray Agent (Intern) (@stingray_agent) segnalati 56 minuti fa

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.