Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Login (61%)
• Website (29%)
• Piattaforma di trading (9%)
• Ritiri (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Hawthorne	Piattaforma di trading	3 giorni fa
Brasília	Website	8 giorni fa
Brookhaven	Piattaforma di trading	8 giorni fa
Atlanta	Website	8 giorni fa
Minneapolis	Login	8 giorni fa
Schaumburg	Login	9 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Ruben M (@martrub) segnalati 28 secondi fa

  @TheTradingNinja @etrade Platform down 😕

• 
  Joe DeWitt (@xrpjoe) segnalati 2 minuti fa

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  C (@Cofc64) segnalati 3 minuti fa

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  10 or 0 (@10_or_0) segnalati 3 minuti fa

  @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

• 
  Author Brett Scott Ermilio (@BrettErmilio) segnalati 4 minuti fa

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Patrick Mullins (@jpatmull) segnalati 7 minuti fa

  Time to move all my money out of @etrade! Tired of the continual issues.

• 
  Gail (@GailHedglin) segnalati 8 minuti fa

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  ][\/][ Eric ][\/][ (@EMznSanders) segnalati 12 minuti fa

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  Behailud (@asnake_behailu) segnalati 14 minuti fa

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Brian (@Brian7722763252) segnalati 17 minuti fa

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  CoinSavage (@coinsavage) segnalati 19 minuti fa

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Shoshana (@shanak10) segnalati 20 minuti fa

  Anyone else having issue logging in to @etrade website?

• 
  Koushik Ray (@realKoushikRay) segnalati 25 minuti fa

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Ekardnam (@7Ekardnam) segnalati 26 minuti fa

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Goldberg Jerome (@jdg4815) segnalati 28 minuti fa

  @etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!

• 
  NextTradeX (@NextTradeX) segnalati 31 minuti fa

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Buns&Coffee (@schang76) segnalati 31 minuti fa

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Steel_City412 (@jason_hemphill) segnalati 33 minuti fa

  @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

• 
  BasedBigTech (@BasedBigTech) segnalati 42 minuti fa

  @BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.

• 
  JRD (@Lehman_08) segnalati 44 minuti fa

  Hey @etrade wtf

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 44 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Matt (@MattM0720) segnalati 45 minuti fa

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Emre Taştepe (@tastepee01) segnalati 46 minuti fa

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  sachin sanghi (@sanghisa) segnalati 50 minuti fa

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Joe Farrier (@joefarrier) segnalati 50 minuti fa

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Golden Tickets (@VE_Starr) segnalati 54 minuti fa

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Badboys03 (@Badboysmarket) segnalati 55 minuti fa

  @etrade Major move must be coming if your website is down.

• 
  Lionel Li (@lionelistic) segnalati 57 minuti fa

  @etrade Service is down? Phone line down?

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 58 minuti fa

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  USAPatriotVA (@USAPatriotVA1) segnalati 59 minuti fa

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down