Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (34%)
• Login (24%)
• Piattaforma di trading (24%)
• Ritiri (17%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Euless	Website	2 giorni fa
Chicago	Login	8 giorni fa
City of Saint Louis	Login	13 giorni fa
Westland	Ritiri	14 giorni fa
Huntsville	Ritiri	15 giorni fa
Virginia Beach	Piattaforma di trading	16 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Phil Davis (@phildavis40) segnalati 4 minuti fa

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

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  CCIObserver (@CciObserver) segnalati 5 minuti fa

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

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  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 10 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Brian (@Brian7722763252) segnalati 12 minuti fa

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Melissa (@angelaira) segnalati 15 minuti fa

  @etrade You are only as good as you customer service, and yours is lacking.

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  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) segnalati 20 minuti fa

  @etrade shut ******** up

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  phillux (@phillux598746) segnalati 21 minuti fa

  @etrade ur system is way to slow

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  David Schwartz (@BigDave469) segnalati 21 minuti fa

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

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  Behailud (@asnake_behailu) segnalati 25 minuti fa

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) segnalati 25 minuti fa

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Emre Taştepe (@tastepee01) segnalati 25 minuti fa

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Shalin Shroff (@shroff_shalin) segnalati 27 minuti fa

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Sema Willis (@SemaWillisp2k0) segnalati 27 minuti fa

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  GOAT (@DairyQu64778493) segnalati 30 minuti fa

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Maik Prestin (@milaromcp) segnalati 32 minuti fa

  @TeslaBoomerMama @gratefulkim66 @etrade Ich werde mal noch bis zum nächsten Monatswechsel warten und starte dann vermutlich nen Sparplan. Da sammeln sich dann gaaaanz langsam ein paar Stücke an.

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) segnalati 34 minuti fa

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Steve-Sapphire01 (@Sapphire01Steve) segnalati 34 minuti fa

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Bball Brainiac (@BrainiacBball) segnalati 35 minuti fa

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  GuyonFIRE (@Guyon_FIRE) segnalati 39 minuti fa

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Osman Sarood (@osarood) segnalati 39 minuti fa

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Michael Konen (@themichaelkonen) segnalati 39 minuti fa

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  CS (@puregsd) segnalati 39 minuti fa

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  Jane Feehan 🇺🇸 (@jfeehan888) segnalati 41 minuti fa

  @em26jamie @etrade App login problems today

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  C (@Cofc64) segnalati 42 minuti fa

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Heddge (@Bunty11311235) segnalati 45 minuti fa

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  THE PENNY HEIST (@TheeEvilHag) segnalati 50 minuti fa

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Nadia Lo Greco (@NadiaLoGreco) segnalati 53 minuti fa

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 54 minuti fa

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  Brand Guy (@brandguy2020) segnalati 55 minuti fa

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Gail (@GailHedglin) segnalati 59 minuti fa

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .