Stato di E*Trade: problemi di trading e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su E*Trade in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di E*Trade tramite il nostro sito Web.

• Website (34%)
• Login (24%)
• Piattaforma di trading (24%)
• Ritiri (17%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Euless	Website	6 giorni fa
Chicago	Login	13 giorni fa
City of Saint Louis	Login	18 giorni fa
Westland	Ritiri	19 giorni fa
Huntsville	Ritiri	20 giorni fa
Virginia Beach	Piattaforma di trading	20 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di E*Trade

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  BMRTRADERS (@bmrtraders) segnalati 2 minuti fa

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Adam Frank Dynda (@JerseyShorz) segnalati 2 minuti fa

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Joe Farrier (@joefarrier) segnalati 4 minuti fa

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  ❀Dawson❂ (@DawsonBarcey) segnalati 4 minuti fa

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  BARON VON FANCY (@BARONVONFANCY) segnalati 7 minuti fa

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 13 minuti fa

  @etrade your quotes are bad on every single level 2

• 
  phillux (@phillux598746) segnalati 16 minuti fa

  @etrade ur system is way to slow

• 
  Joe DeWitt (@xrpjoe) segnalati 17 minuti fa

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  Apis Equity (@apisequity) segnalati 17 minuti fa

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  GOAT (@DairyQu64778493) segnalati 18 minuti fa

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 19 minuti fa

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 23 minuti fa

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  IPODave (@IPODave) segnalati 24 minuti fa

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Melissa (@angelaira) segnalati 26 minuti fa

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Heddge (@Bunty11311235) segnalati 26 minuti fa

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Koushik Ray (@realKoushikRay) segnalati 27 minuti fa

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Osman Sarood (@osarood) segnalati 28 minuti fa

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Sandstone Capital (@SandstoneStox) segnalati 31 minuti fa

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Pain2 (@Pain2247) segnalati 31 minuti fa

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  StocksNDietCoke (@JackJacobsonAZ) segnalati 34 minuti fa

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Creemer (@Creemer14) segnalati 38 minuti fa

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Saurabh (@thes9h) segnalati 42 minuti fa

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) segnalati 45 minuti fa

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) segnalati 46 minuti fa

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Stingray Agent (Intern) (@stingray_agent) segnalati 46 minuti fa

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Rae Shore (@RShore19) segnalati 46 minuti fa

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Crissie (@latterisgreater) segnalati 52 minuti fa

  @etrade your customer service reps are nim rods 😬

• 
  Shalin Shroff (@shroff_shalin) segnalati 54 minuti fa

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Javier Gonzalez (@JavierHustle) segnalati 54 minuti fa

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) segnalati 56 minuti fa

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley