Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (29%)
• Log-in (24%)
• Arresto dell'app (21%)
• Funzionalità online (15%)
• Errori (12%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	10 giorni fa
Township of Evan	Log-in	15 giorni fa
Perth	Funzionalità online	22 giorni fa
Olney	Arresto dell'app	23 giorni fa
Longmont	Arresto dell'app	28 giorni fa
Longmont	Funzionalità online	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Stockman Republican (@EBiggunz) segnalati un minuto fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  chuck gasaway (@ChuckGasaway) segnalati 2 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 3 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  Justin Edmead (@JustinEdmead) segnalati 4 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Mike Woslager (@MikeWoslager) segnalati 4 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 6 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  LUGA (@luga2020) segnalati 15 minuti fa

  @ArloSmartHome Still not working…

• 
  DM (@Dean1Michael) segnalati 16 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  Alex (@alex__0113) segnalati 18 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 20 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Kristina (@KNanaG1) segnalati 23 minuti fa

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

• 
  F3L!C!A (@FreakyFelicia) segnalati 26 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Ellen Foster (@ellennnfoster) segnalati 26 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  Jason Desaulnier (@Desaulnier27) segnalati 27 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  kEVin in Dallas (@Kev_Bik) segnalati 30 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati 30 minuti fa

  @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

• 
  Noel Charath (@nchara1) segnalati 32 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 35 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Gerard Krupa (@uxian) segnalati 35 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  Christopher (@Chris_Y3MX) segnalati 35 minuti fa

  Just learned that as of Jan 1, 2023 @ArloSmartHome is ******* all their customers and the equipment we have installed in going to end up in the trash.

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 35 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  Sharee Nicole (@sdottnicole) segnalati 37 minuti fa

  @ArloSmartHome is there an issue with Trusting new devices for 2FA? My new iPhone and iPad both get error messages when I try to add as trusted devices. My old phone and iPad have been deleted.

• 
  Jack Johnson (@JackJoh58480894) segnalati 46 minuti fa

  @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

• 
  Chris’s Reviews & Unboxings (@C__Start) segnalati 48 minuti fa

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin

• 
  Cyndi (@theredwings26jk) segnalati 51 minuti fa

  @ArloSmartHome Resolved the problem everything is back on and working.

• 
  Jason Abbate (@JasonBrobbate) segnalati 51 minuti fa

  @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

• 
  T (@PondrPowered) segnalati 53 minuti fa

  @ArloSmartHome is your system down???

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 55 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  dylan (@DylanStratton) segnalati 56 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  Gaaiz (@gaaiz) segnalati 59 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.