Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
- Errore del dispositivo (38%)
- Funzionalità online (25%)
- Log-in (25%)
- Errori (13%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Errori | 12 giorni fa |
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Errore del dispositivo | 16 giorni fa |
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Funzionalità online | 27 giorni fa |
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Log-in | 28 giorni fa |
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Funzionalità online | un mese fa |
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Log-in | un mese fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Shaydie Blue (@Shaydieblue) segnalatiAnd while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.
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I am no one. (@mahasitavati) segnalati@ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.
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Jason Abbate (@JasonBrobbate) segnalatiLove how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash
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Jerry Norman (@JerryNo40834855) segnalati@ArloSmartHome the worst camera I've purchased sold by Walmart
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Joey Bartz (@JoeyBartz) segnalati@koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.
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Jason Abbate (@JasonBrobbate) segnalatiCurious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads
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Denise (@DeniseGratia) segnalati@ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.
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LizRoddy222 (@Roddy222) segnalati@C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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T Guthrie (@Guppy7T) segnalati@ArloSmartHome System appears to be down. numerous reports on downdetector
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AmberChaiT (@AmberChaiT) segnalati@ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!
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Noel Charath (@nchara1) segnalati@ArloSmartHome what is going on with your all devices. They are going offline today for many users
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Corey Crooks (@cdcrooks) segnalati@ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?
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🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati@mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!
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missy (@missy49179801) segnalati@ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help
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Frank (@taita1965) segnalatiTried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.
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Zephyr Linda Miller (@Zephyrmiller) segnalati@ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.
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🏎 (@wrinkled_lemon) segnalati@ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?
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Alex (@alex__0113) segnalati@ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!
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Melissa (@llprncs) segnalati@ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it
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Geo 🇺🇸 🏳️🌈 🇺🇦 🦋 (@InvizOne) segnalati@ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.
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Andy Baryer (@AndyBaryer) segnalati@tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!
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Jacob dailey (@Jacobdailey1517) segnalati@ArloSmartHome might be one of the worst products and app I’ve ever used..
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Jason Abbate (@JasonBrobbate) segnalati@ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt
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Colin (@wHENigEToFF) segnalatiSo sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML
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Ryan Holt (@RyanHoltNC) segnalatiThe @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.
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RoughTradeRadio (@RoughTradeRadio) segnalati@ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.
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Ellen Foster (@ellennnfoster) segnalati@ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)
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AJG (@AntJGumm) segnalati@ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.
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Mike Woslager (@MikeWoslager) segnalati@ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!