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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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In caso di problemi, inviare una segnalazione di seguito.

Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 26% Funzionalità online (26%)
  • 22% Log-in (22%)
  • 20% Errore del dispositivo (20%)
  • 15% Arresto dell'app (15%)
  • 9% Errori (9%)
  • 7% Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Longmont Funzionalità online 12 giorni fa
Perkasie Errori 16 giorni fa
New York City Errore del dispositivo 19 giorni fa
Salzgitter Log-in 20 giorni fa
Fort Wayne Errore del dispositivo 21 giorni fa
London Errori 23 giorni fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • cook1122
    Evan Cook (@cook1122) segnalati

    I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

  • Jacobdailey1517
    Jacob dailey (@Jacobdailey1517) segnalati

    @ArloSmartHome might be one of the worst products and app I’ve ever used..

  • taita1965
    Frank (@taita1965) segnalati

    Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

  • Wowzzr
    Wowzr (@Wowzzr) segnalati

    @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

  • WakeInTheMatrix
    Awake In The Matrix (@WakeInTheMatrix) segnalati

    @ArloSmartHome has some of the WORST customer support

  • JCampbell_00
    Jake Campbell (@JCampbell_00) segnalati

    @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

  • learningxp
    LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati

    @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

  • ChrisHahn14
    Christopher Hahn (@ChrisHahn14) segnalati

    @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

  • JosephGruber
    Joseph Gruber (@[email protected]) (@JosephGruber) segnalati

    @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

  • taylorpineiro
    taylorpineiro (@taylorpineiro) segnalati

    Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

  • luisaggie
    Luis Ortiz (@luisaggie) segnalati

    @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

  • DoodGrumpy
    FunkyGrumpy (@DoodGrumpy) segnalati

    @ArloSmartHome your reseller @BestBuy has dropped the ball and lost my $1000 order for your products. Canceled the order the day after the sale.. due to a glitch. Ordered it a week ago, could have fixed it but 👎 Lost a customer!

  • MagaDplorable
    NotBorg (@MagaDplorable) segnalati

    @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

  • calebjrobinson3
    Caleb J Robinson (@calebjrobinson3) segnalati

    @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

  • DeniseGratia
    Denise (@DeniseGratia) segnalati

    @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

  • ChuckGasaway
    chuck gasaway (@ChuckGasaway) segnalati

    @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

  • jblanier
    Josh (@jblanier) segnalati

    @ArloSmartHome finally pushed me over the edge… after debating on replacing the battery powered cameras and looking at @Ubiquiti equipment I’ll be replacing all Arlo smart home devices with unifi, however the issue is where I don’t have PoE.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

  • Typicallypanda
    TypicalPanda (@Typicallypanda) segnalati

    @ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.

  • colinpwheeler
    Colin Wheeler (@colinpwheeler) segnalati

    @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

  • PondrPowered
    T (@PondrPowered) segnalati

    @ArloSmartHome is your system down???

  • BillKampouris
    Bill Kampouris (@BillKampouris) segnalati

    @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

  • George__Santos
    George Santos (@George__Santos) segnalati

    I just got notified that you are EOL'ing our cameras. Thanks a lot for causing working devices to be thrown in the trash heap. We bought these about 4 years ago. We would have bought Arlo again but if 4 years is all we can expect, forget it. @ArloSmartHome

  • CreationsRoss
    RossCreations (@CreationsRoss) segnalati

    Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

  • calebjrobinson3
    Caleb J Robinson (@calebjrobinson3) segnalati

    @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

  • TCOLLEGECUSE
    TCOLLEGECUSE (@TCOLLEGECUSE) segnalati

    @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • arunt2016
    Arun 🇮🇳🇺🇸 (@arunt2016) segnalati

    @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

  • fjr2320gmailco1
    FjR (@fjr2320gmailco1) segnalati

    @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.