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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (41%)
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Funzionalità online (23%)
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Errore del dispositivo (14%)
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Website (11%)
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Arresto dell'app (6%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Arresto dell'app | ||
| Log-in | ||
| Log-in | ||
| Website | ||
| Arresto dell'app | ||
| Errore del dispositivo |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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cbow
(@MvpCbow) segnalati
These @ArloSmartHome cameras and support systems ******* suck!! The worst investment ever! Always give you the run around
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JFB
(@JFB_Dupasta) segnalati
@247_arlo @ArloSmartHome @ArloStuff are even capable of comprehending and yet I’m still being given the run around as if I’m some kind of moron. I have done so much troubleshooting and pinpointed the issue to a faulty base station 2/3
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JFB
(@JFB_Dupasta) segnalati
@247_arlo @ArloSmartHome @ArloStuff your customer service continues to be the worst in existence. It’s been three weeks since I requested a base station replaced. I’ve performed troubleshooting far beyond what your entry level “technicians” reading script 1/3
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SMisenplace
(@SMisenplace) segnalati
@ArloSmartHome Your cameras are good but your customer support is garbage. I just bought the Ultra2 bundle this week and can't get it to connect. In order for me to talk to someone, I have to subscribe? I'm not paying you for service if I don't even know if your product works!
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Adam Zuckerman
(@AdamZ) segnalati
@ArloSmartHome, Arlo email support is a joke. They're now telling me I need to return a camera I bought last week and rebuy it to get a discount they're offering on a new camera b/c their support didn't reply to a warranty request ticket when a broken camera was under warranty.
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Robb Cullen
(@robbcullen) segnalati
Wasted the entire morning trying to pair my 4 @ArloSmartHome essential cams with my network - yes a 2.4g network - and NOTHING WILL PAIR! No help on their site - no chat - immediate return - awful!
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Harriett O'Toole
(@HarriettOToole2) segnalati
@ArloSmartHome What's up with the 'appearing offline message?' I see status that it affects devices connected to wifi...any ETA on fix?
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Rich
(@FSURich) segnalati
@ArloSmartHome How can we keep a lookout if our camera is offline and you have no timeframe for restoration?
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Todd Punter
(@footy_value_) segnalati
@ArloSmartHome since 26/5 I’ve been getting notifications of events but no video in my library. Not overjoyed with this obvs. Can you help?
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Winterboarder
(@CryptoZooGuard) segnalati
@ArloSmartHome i got 2x Pro4 cams that show offline. One is still sending alerts and video. The other can’t detect it after trying to fix it. Can’t find any help just robots.
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Mac User
(@derMacUser) segnalati
@ArloSmartHome Hallo, ich kann mich auf dem Handy anmelden. Nur am PC kann ich mich nicht mehr verifizieren, da der Push auf das Handy und auf das iPad nicht mehr kommt. Nur per Mail geht das noch. Da ich keinerlei Änderungen vorgenommen habe, liegt der Fehler woanders.
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No_Mattic
(@No_Mattic) segnalati
@ArloSmartHome why have my cameras been down all day? Why no outage notification via email or the app? Im still within the trial period of your paid service, this is not a good look.
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Paul Tinay SDP
(@paultinay) segnalati
@NevialArolyn @ar_rothschild @ArloSmartHome Gosh you’re right. My bad. Looks like my Nest but on closer inspection I can see Arlo!
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Wlad Kocerka
(@wladmir_k) segnalati
@ArloSmartHome - For the last few months I've been trying to renew my subscription. I've tried to contact support, but all they know is to ask me to clear my browser. Can I get real help here please?
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GreekGod 🔙 FROM FORBIDDEN KINGDOM 🐉
(@GreekGodJP) segnalati
@ArloSmartHome yall are killing me I fully reset 1 camera by disconnecting the battery to fix the auto motion recording one week and then the next week the other one stops working and I need to do the same thing...
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TenBear
(@Tenbear24) segnalati
@ArloSmartHome Can’t see an owl on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡
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Terry 💀🖤
(@terry__boyd) segnalati
@ArloSmartHome I need some help. I feel like I was mislead/scammed when I ordered my Arlo device. It advertised the magnetic mounts on the website but I was sent the screw mounts. It doesn't mention screw mounts anywhere on the PDP
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Thomas in Dallas 🏳️🌈🇺🇸
(@thomasntexas) segnalati
@Rugbylad37 holy ****, I'm sorry, maybe time to invest in security cams, I've been really pleased with @ArloSmartHome caught one burglar on video police nabbed him 👍
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JAMES BAILEY
(@JAMES91133) segnalati
@ArloSmartHome don’t buy this. I bought a unit that was defective. I have been trying to resolve thru chat help for over a month. Spending hours on the chat. And still no resolution and no real attempt to resolve the problem. Just tonight the customer service just disconnected.
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Legal Phil
(@DaemonXar) segnalati
Hey @ArloSmartHome, you’ve got a real problem with base stations not recording video from your cameras, and it honest to god feels like an effort to make us pay a subscription fee for peace of mind. You going to actual fix this problem?
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Shaquille Sunflower 🌻
(@UrbanGem) segnalati
I wish y'all camera battery life wasn't so trash @ArloSmartHome
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cbow
(@MvpCbow) segnalati
To my fellow consumers whatever you do, don’t buy anything @ArloSmartHome they have the worst customer support. 🤬🤬🤬🤬🤬
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𐂂
(@AluminumDeer) segnalati
@ArloSmartHome , what’s up with your device registration DNS server and the Security floodlight? Using the iOS app I’ve paired a doorbell, but can’t connect to the floodlight. The device joins the network and immediately fails to register. What’s up?
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Grant OParity
(@go_parity) segnalati
@ArloSmartHome @mbmcrae Would love to do that.....if your system worked. Got any plans to fix soon?
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MauiSunset
(@Mauisunset98) segnalati
@ArloSmartHome #offline! Everything is connected, strong signal, I have xfi , and yet…… offline!! What the heck @ArloSmartHome ? Cams are in a separate home and can’t get there so it’s useless.
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Do The Right Thing
(@NotAppropriate2) segnalati
@ArloSmartHome - My Arlo Go camera (first version) batteries have been draining very quickly in the past month or two. Is a bad firmware update responsible for this?????
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AndroidGal ⭕🎮
(@RealAndroidgal) segnalati
@ArloSmartHome please explain to me HOW and WHY two clips from my security camera wound up as gifs???? I never uploaded them anywhere or posted them anywhere. Do you steal people's footage???? #arlo #arlocamera WTF.
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TenBear
(@Tenbear24) segnalati
@ArloSmartHome Do not buy Arlo cameras. You will never get in touch with customer service & cameras will break after 1 year. Every single camera will have something go wrong. - sensor goes bad - won’t connect to internet - software will not show features after a while #ConsumerReports
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themaster
(@themaster727) segnalati
@ArloSmartHome hello I'm having an issue with my wirefree door bell. No matter what I do I can't get motion alerts on my phone, echos, Nests or my Arlo Chime. Door bell ringing is working and motion alerts work on all my other Arlo cameras!
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TenBear
(@Tenbear24) segnalati
@ArloSmartHome Can’t see birds on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡