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Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (41%)
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Funzionalità online (21%)
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Errore del dispositivo (21%)
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Website (12%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Errori | ||
| Log-in | ||
| Log-in | ||
| Log-in | ||
| Log-in | ||
| Log-in |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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james donohue
(@artofjames) segnalati
How is it you have great products and the worst customer service...@ArloSmartHome When you can't talk to a live person you lose so much in translation.. shame.. lost me as a customer..
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Matthew
(@Dezflurane) segnalati
@ArloSmartHome Is your web-server down?? Can't log in via app, or my.arlo.
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Cheri
(@Church_of_Cheri) segnalati
@ArloSmartHome Error 500 after kicking me out and asking me to log back in, this feels like an outage issue. Anything going on?
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Arlo Community
(@ask_Arlo) segnalati
@paratracker (1/2) Thanks for reaching out. Please send us a DM through our official Twitter pages @ArloSmartHome or @ask_Arlo with the following so we can endorse your concern to our support team: - Email add linked to your Arlo acct - Screenshot of the error message - Contact # & time zone
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mia moore
(@mi4moore) segnalati
@ArloSmartHome I like Arlo systems, don’t get me wrong. But I have been trying to resolve this problem for 2 days. Two days.
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Emanuele Donà
(@sh4d0wblu3) segnalati
@Dezflurane @ArloSmartHome I confirm, I can't access app or web interface can't performance login
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Nick Regan
(@Maxillaria10) segnalati
@ArloSmartHome why do you have the worst customer service? As a new customer, this service is very discouraging 😞
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Ed Moreau
(@edmoreau) segnalati
Can not log in to @ArloSmartHome camera app on 2 different phones. Impossible to contact support on the web, only have an AI chatbot that gives no answer to problem.
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SuniSkys78
(@SuniSkys78) segnalati
@ArloSmartHome @Maxillaria10 I agree, they use to have great customer service yrs ago. Not anymore, you can't reach a live person and chat is a joke. It seems their server is down again today for the last 4 hours I have no access. It's not my connection bc everything is working!
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Nicolas Darlavoix
(@nicolasdarla) segnalati
Hello @ArloSmartHome I’ve created case 00462211 3 months ago and your support really is slow and systems constantly give errors, emails with wrong urls. Please update me on this case.
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Samantha
(@HaveSippy) segnalati
.@ArloSmartHome why is it impossible to speak to customer service? Its all automated, and it just hangs up on you. Please help, I'd like to speak with someone. Thank you.
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Claire Ferguson
(@ClaireFergus) segnalati
@ArloSmartHome hi, is your support server still down? I have been trying to contact support all day to follow up on my case and it says the server is down for maintenance. All day?
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Arlo Community
(@ask_Arlo) segnalati
@paratracker Thanks for reaching out. Please send us a private message through our official Twitter pages @ArloSmartHome/@ask_Arlo with the following so we can endorse your concern to our support team: - Email add linked to your Arlo acct - Screenshot of the error message - Contact number
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kicker
(@kickestar) segnalati
@ArloSmartHome speaking to your support team about an issue with a subscription and getting nowhere. He is very unhelpful. Please advise
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Béatrice
(@missleeloo) segnalati
@ArloSmartHome is your server down? I can’t seem to access my cameras via the app, it won’t let me sign in..:
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Blue Dog Printing
(@bluedogprinting) segnalati
@ArloSmartHome I need support contact info. The info on the online support and chat bot have been unable to help. I need to contact a human.
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Mike
(@albabarn) segnalati
@ArloSmartHome hi all, are your servers down? I can't log in to the app
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margaret ceconi
(@margo911) segnalati
@ArloSmartHome worst customer service. All you can get are bots, no humans. They owe me a replacement camera, waiting over a month now. Don’t buy their products.
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Sophie St. Clare
(@paratracker) segnalati
@ArloSmartHome Are you ever going to fix the server-side bug that shows two (of my twelve) cameras off-line on the web interface, when they show online on the app? It's irritating and it's obviously NOT the device or the network (i.e. a setup issue).
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Hard Knock Nox (For Us)
(@KnockNoxUltra) segnalati
@ArloSmartHome your vmc4041 camera has ZERO night vision. Wtf did I pay for? Yes, the light comes on but that light does nothing for someone that is 20 ft away.
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AlexTalk
(@alextalkblog) segnalati
It is mind-blowing how bad @ArloSmartHome camera app is. Yet they still charge super high prices for their tech
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Dr. TGB M.D.
(@TheGameBay) segnalati
@ArloSmartHome If it worked. Gotta love that outsourced support team that offers zero help except "we can't do basic things unless you subscribe."
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—N—
(@NarlaForQueen) segnalati
@allanritchie911 @ArloSmartHome That's pretty bad service that availability to technical support depends on your subscription 😕
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Danny Butlin-Policarpo
(@dannypolicarpo) segnalati
@ArloSmartHome ever considered adding a WiFi network option to geofencing that would turn off modes for those that live in poor network/GPS locations? My geofencing modes trigger away mode despite being home when it loses GPS. A recognised WiFi network option could solve this.
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Steve Domenici
(@steved718) segnalati
@Dezflurane @ArloSmartHome same.... down...
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Ian Usher
(@ian_usher1985) segnalati
@Dezflurane @ArloSmartHome Same here @ArloSmartHome. You seem to have a login issue.
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Eric Rist
(@Eric17Rist) segnalati
@ArloSmartHome Have a few new cameras but when trying to set up new account, I'm not receiving verification email to my gmail to finish account. I've tried multiple devices to get it to send and my desktop. Any help? I sadly have bricks until this goes through.
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Jennifer Yuen
(@jenuine_oakland) segnalati
If anyone is considering home security cameras, please do NOT purchase @ArloSmartHome! We have had issues with several of our cameras;one in particular hasn’t worked in 6 months! Their customer care and ability to troubleshoot is terrible! Claim denied for replacement! Any rec’s?
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G$
(@gretchmoney) segnalati
Dear @ArloSmartHome can you please write your AI to not recognize trees blowing in the wind as motion?? Nobody needs 300 notifications because it's freaking windy. Y'all know when something is ACTUALLY there. Please fix it. You make real alerts get lost from all the spam.
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Nick Simmons
(@nickname897) segnalati
@ArloSmartHome Maybe fix your worthless *** customer service. Been a customer for 2 years and have a issue and get chat ended cause their problem trouble shoot doesn’t fix it.