Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (30%)
• Log-in (30%)
• Errore del dispositivo (20%)
• Arresto dell'app (10%)
• Errori (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Oberstdorf	Funzionalità online	8 giorni fa
Schwarzheide	Log-in	9 giorni fa
Frankfurt am Main	Funzionalità online	14 giorni fa
Oldenburg	Log-in	16 giorni fa
Bochum	Errore del dispositivo	20 giorni fa
Jonage	Errore del dispositivo	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  🏎 (@wrinkled_lemon) segnalati 0 secondi fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati un minuto fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Colin (@wHENigEToFF) segnalati 3 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  Ed Moreau (@edmoreau) segnalati 6 minuti fa

  I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

• 
  Jason Desaulnier (@Desaulnier27) segnalati 7 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  carly wilson (@carlyally11) segnalati 7 minuti fa

  @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

• 
  Greg - digging through archives (@GregLilly) segnalati 11 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 17 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) segnalati 17 minuti fa

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 21 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  Mike Hancock (@GCWebDesigner) segnalati 22 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  Jason Abbate (@JasonBrobbate) segnalati 24 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  Jason Abbate (@JasonBrobbate) segnalati 26 minuti fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  Tungen Gasche (@TungenGasche) segnalati 27 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Frank (@taita1965) segnalati 35 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  Citizen Mane (@HoosierFordMan) segnalati 35 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Ian Ireland (@amracinggreen) segnalati 37 minuti fa

  @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

• 
  Melissa (@llprncs) segnalati 38 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  Butters Mom (@laurakwhiteside) segnalati 41 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  Ellen Foster (@ellennnfoster) segnalati 42 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  Chris Szmergiel (@SzmergielChris) segnalati 48 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  Chris’s Reviews & Unboxings (@C__Start) segnalati 51 minuti fa

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin

• 
  Shaydie Blue (@Shaydieblue) segnalati 51 minuti fa

  I should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.

• 
  Steven Loi (@StevenLoi) segnalati 51 minuti fa

  .@ArloSmartHome is the only way to unsubscribe from email alerts (but maintain push notification alerts) is to mark your emails as spam? There is no ability on the website nor mobile app to stop the email alerts (baby monitor) - I've looked everywhere. Help.

• 
  DM (@Dean1Michael) segnalati 52 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 54 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  Stockman Republican (@EBiggunz) segnalati 55 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 56 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 57 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  SAMA (@SAMA92458684) segnalati 60 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .