Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (32%)
• Arresto dell'app (28%)
• Errore del dispositivo (16%)
• Funzionalità online (12%)
• Errori (12%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Jonage	Errore del dispositivo	2 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Jason Abbate (@JasonBrobbate) segnalati 20 secondi fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 4 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  d@nielle (@daniellemrubio) segnalati 4 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  F3L!C!A (@FreakyFelicia) segnalati 7 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 10 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  NotBorg (@MagaDplorable) segnalati 12 minuti fa

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

• 
  Craig Coppola (@CraigCoppola) segnalati 15 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 15 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  DM (@Dean1Michael) segnalati 19 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  DaZi (@daziphoto) segnalati 20 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  Ryan Holt (@RyanHoltNC) segnalati 23 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 23 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Justin Edmead (@JustinEdmead) segnalati 27 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Noel Charath (@nchara1) segnalati 28 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  Melissa (@llprncs) segnalati 28 minuti fa

  @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 34 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Jeff Karotkin (@jhkarotkin) segnalati 34 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  Deryck Evelyn (@deryckev) segnalati 37 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  missy (@missy49179801) segnalati 38 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  🏎 (@wrinkled_lemon) segnalati 44 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  BeautifulOne (@Beautifulone119) segnalati 44 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  Alex (@alex__0113) segnalati 47 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 47 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Spicy Bits 🤡 Show (@TheTruthSekr) segnalati 48 minuti fa

  @Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company

• 
  T Guthrie (@Guppy7T) segnalati 49 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  AmberChaiT (@AmberChaiT) segnalati 54 minuti fa

  @ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 55 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Butters Mom (@laurakwhiteside) segnalati 58 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  I am no one. (@mahasitavati) segnalati 58 minuti fa

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

• 
  Gaaiz (@gaaiz) segnalati 59 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.