Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (30%)
• Log-in (30%)
• Errore del dispositivo (20%)
• Arresto dell'app (10%)
• Errori (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Oberstdorf	Funzionalità online	10 giorni fa
Schwarzheide	Log-in	11 giorni fa
Frankfurt am Main	Funzionalità online	17 giorni fa
Oldenburg	Log-in	19 giorni fa
Bochum	Errore del dispositivo	23 giorni fa
Jonage	Errore del dispositivo	un mese fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  ARLO THE NIGHTMARE (@ArloSmartHomes) segnalati un minuto fa

  @ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos

• 
  🏎 (@wrinkled_lemon) segnalati 4 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  dylan (@DylanStratton) segnalati 6 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  AmberChaiT (@AmberChaiT) segnalati 6 minuti fa

  @ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!

• 
  Kristina (@KNanaG1) segnalati 6 minuti fa

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

• 
  Joey Bartz (@JoeyBartz) segnalati 8 minuti fa

  @koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 9 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  Save Lives! (@BrotherBourbon) segnalati 11 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  Yotam Ben Ami (@ybenami) segnalati 13 minuti fa

  Just how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...

• 
  Donna Rosser (@barefootphoto) segnalati 18 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  Chris Szmergiel (@SzmergielChris) segnalati 20 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  missy (@missy49179801) segnalati 21 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  Jack Johnson (@JackJoh58480894) segnalati 21 minuti fa

  @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

• 
  mauriciobond (@mauriciobond23) segnalati 22 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Victorious HazaEL (@Praise2ADONAI) segnalati 22 minuti fa

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence

• 
  Finchwizard (@Finchwizard) segnalati 24 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  Alex (@alex__0113) segnalati 26 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  Farida Yasmin (@YYFaridaYY) segnalati 28 minuti fa

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  Colin Wheeler (@colinpwheeler) segnalati 31 minuti fa

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

• 
  FjR (@fjr2320gmailco1) segnalati 33 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Ian Ireland (@amracinggreen) segnalati 36 minuti fa

  @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

• 
  Scott 🌻 (@ScottyWitte) segnalati 37 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  avfc (@krispycremekef) segnalati 45 minuti fa

  @ArloSmartHome One of the worst purchases I’ve ever made,end of

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 45 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  d@nielle (@daniellemrubio) segnalati 47 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 51 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Nickalas W. Venables (@TheRealNWV) segnalati 52 minuti fa

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  Tungen Gasche (@TungenGasche) segnalati 52 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  kyle (@kodeineking13) segnalati 53 minuti fa

  @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

• 
  Melissa (@llprncs) segnalati 54 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it