Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (42%)
• Arresto dell'app (21%)
• Funzionalità online (16%)
• Errori (11%)
• Errore del dispositivo (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Bochum	Errore del dispositivo	un giorno fa
Jonage	Errore del dispositivo	14 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  missy (@missy49179801) segnalati 3 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 6 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 8 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  Bill Kampouris (@BillKampouris) segnalati 11 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 16 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  Hot Dice (@WisconsinSport6) segnalati 17 minuti fa

  @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

• 
  John (@JohnBurke72) segnalati 18 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  SAMA (@SAMA92458684) segnalati 18 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  N (@nbbirch22) segnalati 22 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  Jason Abbate (@JasonBrobbate) segnalati 24 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  I am no one. (@mahasitavati) segnalati 25 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

• 
  Mike Woslager (@MikeWoslager) segnalati 25 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Farida Yasmin (@YYFaridaYY) segnalati 27 minuti fa

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 28 minuti fa

  @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 30 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 33 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  justin (@BadRammaJamma) segnalati 35 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Cyndi (@theredwings26jk) segnalati 39 minuti fa

  @ArloSmartHome Resolved the problem everything is back on and working.

• 
  Gaaiz (@gaaiz) segnalati 41 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

• 
  T Guthrie (@Guppy7T) segnalati 42 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  Jerry Norman (@JerryNo40834855) segnalati 43 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  DM (@Dean1Michael) segnalati 45 minuti fa

  @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.

• 
  Corey Crooks (@cdcrooks) segnalati 45 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  d@nielle (@daniellemrubio) segnalati 45 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  LUGA (@luga2020) segnalati 46 minuti fa

  @ArloSmartHome Still not working…

• 
  Shaydie Blue (@Shaydieblue) segnalati 52 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  nooriiiii🇮🇶 (@nunu_nooor) segnalati 52 minuti fa

  If you want the absolute worst security camera buy an Arlo @ArloSmartHome

• 
  Dante Hinojosa (@dinferno21) segnalati 53 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Citizen Mane (@HoosierFordMan) segnalati 55 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Stud Sterling (@StudSterling) segnalati 60 minuti fa

  @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.