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Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (36%)
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Funzionalità online (32%)
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Errore del dispositivo (13%)
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Arresto dell'app (11%)
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Website (6%)
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Errori (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Longmont |
Errore del dispositivo | |
| Longmont |
Errore del dispositivo | |
 Magstadt |
Log-in | |
 Adelaide |
Funzionalità online | |
| Adelaide |
Website | |
| Albuquerque |
Website |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Craig
(@CraigNYC2) segnalati
Thank you @ArloSmartHome for offering zero help and compassion because my “BABY CAMERA” stopped working but is out of warranty by 3 weeks!!! Embarrassing customer service. #Arlo #Netgear @NETGEAR
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Scottie Steph
(@scottstephan) segnalati
@ArloSmartHome - I spent over 3 weeks trying to get your customer support people to replace your broken doorbell. I even called an actual electrician to have him confirm the issue. Then you just closed the case. Please reach out to me, this is infuriating
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Victoria Young
(@torialen) segnalati
@GomringerAdolfo @ArloSmartHome They won’t! Worst customer service I’ve ever had! Even after repeatedly chasing them!!!! This isn’t a small company but act like scam artists that simply take your money and run.
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Stephen Finlay
(@sfinlay) segnalati
@ArloSmartHome Noticed that my Arlo Basestation and Arlo Q have been offline for the last couple of hours. Internet connection LED on Basestation is OFF. Not amber or green. This is via @Telstra in Sydney AUS.
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Henrik Voss
(@Vossi011984) segnalati
@ArloSmartHome May I have serious question, please? Why doesn’t my Arlo system sends an email/notification, in case a camera fails to connect? The camera seems to be offline, but I haven’t got any message from the system. Thanks for your support!
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Sleeping Dahlia
(@Sleeping_Dahlia) segnalati
Why is it every time I update my @ArloSmartHome app lately it just completely stops functioning? 🙄 Either the mic doesn’t work, or I have repeated login issues, or I just can’t access the feed at all. It’s always something, lately. It’s become completely useless.
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JTrussell3
(@Trussell3J) segnalati
@ArloSmartHome Servers are down and app history does not work. Care to comment on this!???
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Tom James
(@TheRealTomJames) segnalati
So @ArloSmartHome talked me into trying their Pro 3 camera system again, and after a couple of months I have the same problem as with the last system. The base station randomly goes offline and my cameras are useless. Seriously disappointed!! May return to Costco!
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David Crist
(@DavidCristTX) segnalati
@ArloSmartHome I really want to like Arlo, but your customer service is crap. I can't justify buying 1500+ worth of stuff and having the manufacturer barely support the product. If I have an issue, I want to get responded to reasonably and not a couple months later.
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Spectre
(@TinCanAlastor) segnalati
@boyscout137 @Arcon_ @ArloSmartHome Lastly, and possibly the most maddening part – To get support, you must log in to access the e-mail ticket system. If that is down, there is no way to get assistance. The chat is unmanned and redirects you to the broken login for support.
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James Sadler
(@freshtonic) segnalati
Never buy @ArloSmartHome gear if you want a home security camera setup that actually works. 1. Only one family member can use the iPhone/Android app or web interface at a time - everyone else is automatically signed out when someone else signs in. *slow clap*
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Nada Bakos
(@nadabakos) segnalati
Is anyone else having issues connecting the app to the hub with the @ArloSmartHome? I have 11 cases of calling support with zero help.
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DerHerzog
(@DerHerzog) segnalati
@punchpunch @ArloSmartHome Thanks man. Their not bad products…until they don’t work… then the service is just…just bad.
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C. D. Langlois🌊
(@SFLiberalMom) segnalati
@ArloSmartHome our cameras stops recording at different times of the day. 3pm, 11pm, 7pm. Live view works when it wants to & when it does, only for about a minute then kicks you off saying you're offline. Last time it recorded was 7pm last night. So much for "protect" your home.
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Justin Purnell
(@jpurnell) segnalati
@nadabakos @ArloSmartHome Roubling down on the baby monitor, but only because it’s HomeKit secure, beyond that Arlo build quality seems a bit suspect
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Jessica
(@DisadvantaJESS) segnalati
@ArloSmartHome this is the worst purchase that I've ever made in my entire life...😡😡😡😡
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American Consumer
(@operasingerBB) segnalati
@ArloSmartHome This company is AWFUL! I've had the security cams since 2015 and have had nothing but problems from 1st gen thru Arlo Pro 2. NOTHING BUT PROBLEMS and nowhere to get help!
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CuriousLiberty
(@CuriousLiberty) segnalati
@ArloSmartHome No, you can expect a nearly unusable system after being forced to use an inordinately bad 2 step verification routine EVERY TIME YOU TRY TO VIEW YOUR CAMERAS.. Arlo is horrifically bad to use now, stay away, look elsewhere..
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win + x, u, u
(@jb_fast) segnalati
so, in the realm of ******* ui people I'll add @ArloSmartHome for not allowing the user to paste their auth code into the login page in my defense, this isn't my junk, it's legacy crap that some clients have and it's going in the trash where it belongs very soon
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Spectre
(@TinCanAlastor) segnalati
@boyscout137 @Arcon_ @ArloSmartHome I literally reach out on the 1st or the 2nd, and it is days to get a response from the team that they have started working on it. Then days to receive the receipt. There is no self-help option. No e-mailed receipt. Nothing.
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TJ Sanders
(@TJSandersHere) segnalati
@nadabakos @ArloSmartHome Maybe tech named after a hippie is a bad idea.
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SORTED
(@Sortedman) segnalati
@ArloSmartHome Please advise on how to grant another person access on my new wireless video doorbell. I’ve granted additional access in the invite but is still not working. Not impressed so far - stuff like this should be totally intuitive 😢
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SEDunlap
(@TheDunlaps2001) segnalati
@mbmcrae @John_C_Velasco @ArloSmartHome Really? At the cost of forcing your customers to log in with a 6 digit verification code every 20 minutes when they want to view camera feeds on a computer? Huge, HUGE problem!
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Daniel Kincer
(@Kincer5) segnalati
@ArloSmartHome 1 year warranty ran out less than a week ago. Should have told me they were not going to do anything once I provided my proof of purchase. Terrible customer service. Thanks for nothing @ArloSmartHome
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Jason Ryan
(@Jasonryan12) segnalati
@ArloSmartHome has sadly provided terrible customer service. We’ve tried to resolve purchasing some cameras with multiple cases opened and nothing has been resolved. They have yet to call back or email and it’s been over a week. They advertise promotions that aren’t available.
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John Parron
(@Holosynthetic) segnalati
@ArloSmartHome would be awesome if the mobile app provided an audit report that provided timestamps for firmware upgrades, battery replacements, and going offline.
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Jason Frydakis
(@jfrydakis) segnalati
@ArloSmartHome Your Customer Support team just refused to provide an address to where I can address a consumer complaint letter. You have failed to fix a service/product which I paid for during the last 7 months. You will receive a complaint letter. @CitizensAdvice #UK #Arlo
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Getting Us A Family
(@gettinus) segnalati
WHY has @ArloSmartHome now started insisting on two-step verification when using a browser. That DOESNT work. Can someone fix it so I can actually use the overpriced baby monitor to see my baby?????
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Vito Scotti's Ghost
(@VitoGhost) segnalati
@ArloSmartHome So tired of forced multi-factor authentication, particularly since it keeps resetting every time I have a software patch on my Mac. So hard to use my own frigging devices. Can you back it down please?
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Guy Churchward
(@guychurchward) segnalati
Hey @ArloSmartHome I have some #pro4 cameras, one of them the battery needs charging every 2-3weeks... not exactly 6 months ? .... what’s the issue ? How many videos is it good for on a full battery ?... other 2 are ~2x the length for a recharge but still way more than advertised