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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (36%)
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Errore del dispositivo (30%)
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Log-in (18%)
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Website (9%)
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Errori (5%)
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Arresto dell'app (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Panama City Beach |
Log-in | |
| Willoughby |
Funzionalità online | |
| Newland |
Errore del dispositivo | |
| Elk Grove |
Log-in | |
 Seedorf |
Log-in | |
 Perpignan |
Errori |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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MeanestMomOnTheBlock
(@MMomOnTheBlock) segnalati
. @ArloSmartHome switching to @ring today Bait & switch sales tactics ruined it 4 me. Waited weeks for CS to return inquiry Would help if agents had language skills
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Arshad Khalid FRSA #StayAtHome #WearAMask
(@ethikeen) segnalati
The worst possible hardware AND the worst possible customer service from @ask_ArloEU @ArloSmartHome! After months of to & fro, no one seems to understand or is even willing to understand the issue. Anyone looking for a functional system, look elsewhere. Massive #fail
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Made By Google
(@madebygoogle) segnalati
@diamondg34 Understood. However, this messaging channel is for customers who need help troubleshooting their Google Nest devices. We'd suggest reaching out to @ArloSmartHome for more help.
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Tranga Patel
(@TrangaP) segnalati
@ArloSmartHome was on a call with a agent today and he couldn't take a client complaining and just put the phone down #dontbuy #wasteofmoney
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Tony
(@TonyHolmes) segnalati
@ArloSmartHome Your RMA and support process is 1 of the most fundamentally broken things I’ve ever had the displeasure of working with. One month after raising the initial support ticket, I can finally send the broken item, no idea as to when I might receive the replacement.
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Rich Adams
(@RichDAdams) segnalati
@ArloSmartHome App is allowing me to select, then it just gets stuck or I have to deselect geofencing every day for it to recheck my GPS location. No error message, just nothing working properly. Will contact support tomorrow, thanks.
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Erich Saide
(@erichsaide) segnalati
dall'
Vancouver, British Columbia
@ArloSmartHome 3 days without my subscription working due to your error. Inexcusable. #badcustomerservice
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Robbie
(@robbie_DM) segnalati
The only thing reliable about our Arlo is knowing that whenever we want to use it, it will tell us that the devices "appear to be offline". @ArloSmartHome
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Darcy Eggeman
(@Eggehead) segnalati
I leave my house for a few hours. My ring alert goes off but the app won't open. Error messages. I have a subscription but doesn't do any good if i can't open it. Thankfully my arlo camera was working. @ArloSmartHome @ring
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🗣️ citizenswain 🗣️ (she-her-YO!)
(@citizenswain) segnalati
@ArloSmartHome @mbmcrae @reviewed i have just spent 45 minutes on the phone trying to get help with my Arlo account from someone who has only confused me 1000x more than I was when I called. Why are you farming out your customers service to non-english speakers? it's ludicrous. problem NOT resolved.
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Gerardo
(@airfish777) segnalati
@arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.
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TwittenDK
(@TwittenDK) segnalati
@ArloSmartHome When will #Arlo give us the choice to set custom ringtones on our Arlo Video Doorbell, on our #Android phones? A lot of customers have asked for this in years now, but Arlo do nothing - This is bad style!
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mypifi
(@mypifi) segnalati
@ArloSmartHome seriously I'm getting fed up coming home to find my cameras are offline, I have no confidence in your system and I'm on a subscription with yourselves. Really poor. Why not let the customer choose if they want an update and more importantly be there when it updates
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Jose Gonzalez
(@JoseDotGonzalez) segnalati
@mbmcrae @ArloSmartHome I have tried it and it never seemed to work for me. It might be user error though. Ill test it again tonight.
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Rich Adams
(@RichDAdams) segnalati
Hey @ArloSmartHome your schedule & geofencing settings have stopped working and I'm having to manually arm & disarm the system... Any update coming to fix this? Using VMB3010r2, H16/H7 cameras & doorbell. With iPhone as my controller.
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AFPILOT
(@AFPILOT1) segnalati
@ArloSmartHome support team continues 2 disappoint-Since January I have been trying 2 update my credit card info-exp date changed-with no success-I must have 4 case numbers-latest one 42330551- I'm not sure how good they R at product support-but 4 account support- they R TERRIBLE
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Gerardo
(@airfish777) segnalati
@arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.
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Rachael Eckardt
(@rachaeleckardt) segnalati
@ArloSmartHome our baby monitor is unable to be found during set up. We just moved and don’t have original QR code. Can you help?
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Tranga Patel
(@TrangaP) segnalati
@ArloSmartHome this is the biggest joke system having issue with the wirefree doorbell and they can't even fix the problem when you call a second and they can't they can't even raise a urgent ticket
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Love Is Life #YNWA ✡️✡️🕎
(@billsaysthis) segnalati
@ArloSmartHome As a developer I know off by one errors are very common but I’d hope your team could fix the issue on the iOS doorbell app badge count
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gh_in_mo
(@ghinmo1) segnalati
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.
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Jessica
(@jessica_xls) segnalati
@Cole_Hamzat @DataTechSpace @ArloSmartHome Hey Cole. No problem. Pls use the contact form on my website to send a mail about what you need information on. Not sure if you did already as I saw a couple of mails come through this morning.
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Paul B.
(@BonefishPaul) segnalati
@ArloSmartHome Suddenly stopped receiving notifications on iOS app. Problem began with latest app version 3.0.1. Kind of important to have notifications. When will this be fixed?
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Arshad Khalid FRSA #StayAtHome #WearAMask
(@ethikeen) segnalati
The worst possible hardware AND the worst possible customer service from @ArloSmartHome! After months of to & fro, no one seems to understand or is even willing to understand the issue. Anyone looking for home security, look elsewhere. Massive #fail
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Dave, Not Dave
(@davidcouncil) segnalati
@ArloSmartHome It is the same issue on your forums since 2018. Cannot drag cam from inactive to active. Now my smart notifications are off, and I get 100 notifications a day, and my battery dies in 2 weeks. Cannot ignore cars or animals.
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Native Sandiegan
(@n8ivsd) segnalati
@ArloSmartHome please fix your website. Can’t subscribe cuz my account doesn’t have paymentid and it won’t let me add a payment method. 5 months w/cameras and can’t use them. Customer service is no help.
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Gerardo
(@airfish777) segnalati
@tron1con @ArloSmartHome I'm running on to the same issue, once the subscription period ended (I never signed up for the subscription) Very frustrating
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Ed Santiago
(@retired_travel) segnalati
@ArloSmartHome your customer service sucks, I regret buying your product. I’ve trying to get help but you don’t respond. Invest in customer service
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Matt Michalko
(@Michalko) segnalati
@ArloSmartHome So how do I avoid this from happening? It was fine for the first 5 or so months I had it and once I had to recharge something seems to have changed and it drained in literal days. Don't activity zones help here?
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Shane van de Boogaard
(@php_llc) segnalati
@ArloSmartHome Terrible product and customer service, we're onto our 2nd defective camera light . . .