Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (29%)
• Funzionalità online (22%)
• Log-in (17%)
• Arresto dell'app (17%)
• Errori (8%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Arresto dell'app	2 giorni fa
Longmont	Arresto dell'app	3 giorni fa
Longmont	Arresto dell'app	4 giorni fa
Longmont	Errore del dispositivo	5 giorni fa
Longmont	Funzionalità online	7 giorni fa
Longmont	Errore del dispositivo	8 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Butters Mom (@laurakwhiteside) segnalati 2 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  Julie Younglove (@YoungloveJulie) segnalati 3 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  Alex Mereness (@MerenessAlex) segnalati 4 minuti fa

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

• 
  Jake Campbell (@JCampbell_00) segnalati 6 minuti fa

  @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

• 
  Victorious HazaEL (@Praise2ADONAI) segnalati 8 minuti fa

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence

• 
  F3L!C!A (@FreakyFelicia) segnalati 9 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  N (@nbbirch22) segnalati 9 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  d@nielle (@daniellemrubio) segnalati 11 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  Mike Hancock (@GCWebDesigner) segnalati 16 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  Frank (@taita1965) segnalati 22 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  DDGvision (@DDGvision) segnalati 24 minuti fa

  @ArloSmartHome are you guys having an issue again? My doorbell camera and inside camera is no longer recording

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 26 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 30 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Hurleys (@Hurleys96) segnalati 30 minuti fa

  @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 31 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 34 minuti fa

  @curious_cruz @TheMagicBBall @ArloSmartHome Yeah trash decision on their part to do this and it’s going to hurt their brand and their stock $ARLO

• 
  Chris’s Reviews & Unboxings (@C__Start) segnalati 34 minuti fa

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin

• 
  Colin (@wHENigEToFF) segnalati 35 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  John (@JohnBurke72) segnalati 36 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 37 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  Jaszlyn Fennelle (@JaszlynF) segnalati 37 minuti fa

  @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !

• 
  Webaaz (martin) (@webaaz) segnalati 39 minuti fa

  @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

• 
  Corey Crooks (@cdcrooks) segnalati 40 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 40 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  mamamae (@maegansmiles04) segnalati 40 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  🏎 (@wrinkled_lemon) segnalati 42 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Mike Woslager (@MikeWoslager) segnalati 44 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  Melissa (@llprncs) segnalati 45 minuti fa

  @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 51 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Steven Barczyk (@barczyksm) segnalati 58 minuti fa

  @ArloSmartHome Based on the bait-and-switch tactics @ArloSmartHome has employed, I can no longer recommend their products. I look forward to joining the class action lawsuit for my 5 cameras if they go through with their plan. $ARLO down almost 64% over the last year.