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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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In caso di problemi, inviare una segnalazione di seguito.

Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 33% Errore del dispositivo (33%)
  • 22% Funzionalità online (22%)
  • 22% Log-in (22%)
  • 22% Errori (22%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Vreden Errori 8 giorni fa
Sanford Errore del dispositivo 12 giorni fa
Oberstdorf Funzionalità online 23 giorni fa
Schwarzheide Log-in 24 giorni fa
Frankfurt am Main Funzionalità online 30 giorni fa
Oldenburg Log-in un mese fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • missy49179801
    missy (@missy49179801) segnalati

    @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

  • TweederP
    Brandon Pieratt (@TweederP) segnalati

    @ArloSmartHome I ordered from @ecobee the same time I ordered from yall and ecobee has shipped…yall haven’t. What’s the delay? And your rep wondered why I didn’t outfit the whole house in Arlo. If you can’t ship in 24 hours I have 0 faith in you getting help out on time.

  • fjr2320gmailco1
    FjR (@fjr2320gmailco1) segnalati

    @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

  • llprncs
    Melissa (@llprncs) segnalati

    @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

  • dinferno21
    Dante Hinojosa (@dinferno21) segnalati

    @ArloSmartHome Worst product ever definitely get a @ring instead

  • Roddy222
    LizRoddy222 (@Roddy222) segnalati

    @C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.

  • htsmatt
    Matt Barker (@htsmatt) segnalati

    @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

  • JCampbell_00
    Jake Campbell (@JCampbell_00) segnalati

    @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

  • cook1122
    Evan Cook (@cook1122) segnalati

    I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

  • JustinEdmead
    Justin Edmead (@JustinEdmead) segnalati

    @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

  • MerryfieldHomes
    Merryfield Homes (@MerryfieldHomes) segnalati

    @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • alex__0113
    Alex (@alex__0113) segnalati

    @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

  • cdcrooks
    Corey Crooks (@cdcrooks) segnalati

    @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

  • dslunceford
    Steve Lunceford (@dslunceford) segnalati

    @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

  • MikeWoslager
    Mike Woslager (@MikeWoslager) segnalati

    @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

  • InvizOne
    Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati

    @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

  • TungenGasche
    Tungen Gasche (@TungenGasche) segnalati

    @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

  • BlackStangBC
    Stan Querin (@BlackStangBC) segnalati

    @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

  • learningxp
    LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati

    @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

  • Kev_Bik
    kEVin in Dallas (@Kev_Bik) segnalati

    @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

  • Eddiiee_G10
    Eddie Omar Garcia (@Eddiiee_G10) segnalati

    @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

  • llprncs
    Melissa (@llprncs) segnalati

    @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

  • barefootphoto
    Donna Rosser (@barefootphoto) segnalati

    @ArloSmartHome your customer service and secure plan are a joke. No help.

  • taylorpineiro
    taylorpineiro (@taylorpineiro) segnalati

    Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

  • 716_Fan_Frm_908
    716 Fan From 908 (@716_Fan_Frm_908) segnalati

    @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

  • AntJGumm
    AJG (@AntJGumm) segnalati

    @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

  • daziphoto
    DaZi (@daziphoto) segnalati

    @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • taita1965
    Frank (@taita1965) segnalati

    Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.