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Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (46%)
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Funzionalità online (18%)
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Website (12%)
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Errore del dispositivo (10%)
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Arresto dell'app (8%)
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Errori (6%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Longmont |
Funzionalità online | |
| Longmont |
Funzionalità online | |
| Wilson |
Log-in | |
 Bodenwöhr |
Log-in | |
| Falls Church |
Errori | |
| Wernigerode |
Errore del dispositivo |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Roei Eisenberg רואי איזנברג 🟣
(@roeiwrites) segnalati
been recommending @ArloSmartHome cameras for years but after adding several new Ultras, my phone has become unusable with constant and incessant false notifications when I asked Arlo for a one-month refund ($10), I was denied for not bringing up the issue earlier what a joke
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome This also happened when I asked for the annual tax receipt for the service I paid for. This has made my whole coustomer experience terrible and wishing I didn't purchase this expensive higher end brand.
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ARImages
(@HammyPics) segnalati
@ArloSmartHome getting an internal server error when trying to login to my account on your desktop site.
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Samm🖤
(@AbsolutLiss) segnalati
@ArloSmartHome I have gotten back to y’all and no response, but I did as y’all asked and still had the same problem
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ITmagiK
(@ITmagiK) segnalati
@ArloSmartHome Been on "chat" about an issue for nearly 30 minutes about an issue with an arlo charging cable and the arlo floodlight. Purchased 25', over priced, exterior arlo charging cable which is not charging the arlo floodlight camera! #CustomerService #CustomerExperience
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GLAUCO DAMAS
(@GlaucoDamas) segnalati
@ArloSmartHome It would be great if you could fix the bugs I have every day with my Arlo cameras (and the Android app).
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rich cooke
(@richardjamesec) segnalati
@ArloSmartHome The battery life on the Arlo Pro 4 is so poor that it is unusable. You advertise 3-6 months but it lasts for less than 4 days "because there is too much activity in front of my house"! It is clearly not fit for use in a city - yet you refuse to give me a refund!
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Neil Sleightholm
(@nsleightholm) segnalati
@ArloSmartHome don’t expect any support if your device doesn’t work. Over two months ago I reported a problem with silent mode, essentially in silent mode pressing the doorbell stops the recording. I asked for help but you just get ignored.
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Lee Cleaver
(@cleavel09) segnalati
I cannot explain how bad of an experience we are having with @ArloSmartHome. Absolutely terrible.
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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eternal optimist
(@dettybo) segnalati
@ArloSmartHome can't access my library videos, apparently you are working in the problem, you've been working in this for weeks, paid a lot for your security cameras - are you going to fix this
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Jen Vesp
(@JenVesp) segnalati
@ArloSmartHome what is going on? Every time I try to view videos both the app and your website kick me back out to the login page. Starting to wonder if I should've purchased @ring.
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ArloSmartHome KINDLY fix this. I am not able to access recordings thru the website today. It's obvious my system is not offline because notifications and recordings are coming thru on the phone app. This has been an intermittent problem for YEARS. Please fix it.
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Chris Worth, MSc, RN, NIP
(@chrisjworth) segnalati
dall'
Ticknall, England
@ArloSmartHome your chime 2 is a rip off. Cannot install it despite trying for hours even with you’re “customer support”. Terrible product and service
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TenBear
(@Tenbear24) segnalati
@ArloSmartHome Worse cameras ever made! Do not buy! Cameras constantly go out with no phone number for customer service to help.
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome Im reaching out for support and feel bad I have to throw the whole Arlo team under the bus to gain it.
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Michelle Bruni
(@Michellchelle) segnalati
Regretting buying @ArloSmartHome cameras. This is some buggy tech. Our motion detection keeps triggering but no videos display and nothing in the library. Seems like a new issue every week.
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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JAMES BAILEY
(@JAMES91133) segnalati
@ArloSmartHome I purchased an Arlo Go and immediately had battery trouble. I contacted customer service about a replacement. they agreed to send a replacement. a week with no replacement I again contacted customer service who still can’t figure out how to send it. I’m stuck.
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garyg
(@garyigrad) segnalati
@ArloSmartHome the phone number on the support link from the web site is not in service. The live chat could not help. Is ARLO still in business and supporting their products? Help????
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome Making me reset the camera and the next day it was flat and not working. I feel like I been robbed twice, once with the robbery and now with the subscription and support. The support team keeps on bring me around in circles hoping I will disappear.
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Grant OParity
(@go_parity) segnalati
@BrettAScudder @ArloSmartHome @ask_Arlo and once again, logging in though the website it says camera are offline - they are not bc am receiving notifications through the phone app. Been a couple years with this problem, will it ever be fixed permanently?
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Cameron Schmidt
(@camsrams89) segnalati
@ArloSmartHome I have a security light that went completely dead and it won't charge. I've tried everything offered by your community/support articles but no luck. I don't want to subscribe just to get help to fix this issue. Please help
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BuffDogLover
(@BuffDogLover) segnalati
@ArloSmartHome about to return all my cameras to @Costco Thank God my membership is my warranty. This system is the worst! Customer service is a fvcking joke! Buyer beware 🤬🤬🤬🤬🤬 #arlosucks
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Wade
(@wade2305) segnalati
@ArloSmartHome I can’t purchase a subscription because your website is garbage and full of glitches. My $400 cameras are dummy cams now. I need a refund because you won’t support my camera after the trial period ended. Case number 42998053. Your IT department can’t even help
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My Smart Home Gear
(@SmartHomeGear) segnalati
@ArloSmartHome Hello. I have a problem w/ my security light hub that shows up in my wifi, but no longer shows up in the app under base stations/hubs. I've tried reconnecting ( add new device, etc) and I can't get it on my wifi - likely because it's already there. Thoughts?
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Samm🖤
(@AbsolutLiss) segnalati
@ArloSmartHome Can’t seem to place my order, I’ve tried ALL day and it keeps giving me an error message or “page not found” once I’ve clicked “place order” . Is there something wrong on your website or on my end?
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ITmagiK
(@ITmagiK) segnalati
@ArloSmartHome Now your chat rep is telling me he needs a screenshot to continue troubleshooting the issue. CHAT TECH SUPPORT IS PAINFUL! #CustomerService #CustomerExperience
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3000 Love
(@spense_goblue) segnalati
@ArloSmartHome SOMEONE BETTER CALL ME. You have the WORST customer service on the planet. It has been over 2 weeks since I uploaded proof that you were double-charging me for over a year. You owe me a refund of over $240. I’m done with your **** products and your **** service.
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome I'm actually really disappointed with this camera.2 of my cars were broken into and the Arlo floodlight camera didn't record anything. The event happened 2-4 meters aways from the camera it self.Trying to find support from the Arlo support team has made my whole experience worse