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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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In caso di problemi, inviare una segnalazione di seguito.

Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 36% Log-in (36%)
  • 23% Arresto dell'app (23%)
  • 14% Funzionalità online (14%)
  • 14% Errori (14%)
  • 14% Errore del dispositivo (14%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Jonage Errore del dispositivo 6 giorni fa
Boussières Errori 2 mesi fa
Township of Evan Log-in 2 mesi fa
Perth Funzionalità online 2 mesi fa
Olney Arresto dell'app 2 mesi fa
Longmont Arresto dell'app 2 mesi fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • luisaggie
    Luis Ortiz (@luisaggie) segnalati

    @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

  • SAMA92458684
    SAMA (@SAMA92458684) segnalati

    @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

  • MikeWoslager
    Mike Woslager (@MikeWoslager) segnalati

    @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

  • Dean1Michael
    DM (@Dean1Michael) segnalati

    @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.

  • YossarianV5
    Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati

    @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

  • nasiralamreeki
    ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati

    @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

  • JackJoh58480894
    Jack Johnson (@JackJoh58480894) segnalati

    @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

  • CGurciullo
    C (@CGurciullo) segnalati

    @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

  • BadRammaJamma
    justin (@BadRammaJamma) segnalati

    @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

  • Finchwizard
    Finchwizard (@Finchwizard) segnalati

    @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

  • Hurleys96
    Hurleys (@Hurleys96) segnalati

    @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

  • RoughTradeRadio
    RoughTradeRadio (@RoughTradeRadio) segnalati

    @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

  • AntJGumm
    AJG (@AntJGumm) segnalati

    @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

  • alex__0113
    Alex (@alex__0113) segnalati

    @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

  • MikeWoslager
    Mike Woslager (@MikeWoslager) segnalati

    @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

  • shaunvssheep
    Shaun Verses Sheep (@shaunvssheep) segnalati

    @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

  • alex__0113
    Alex (@alex__0113) segnalati

    @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

  • missy49179801
    missy (@missy49179801) segnalati

    @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

  • KNanaG1
    Kristina (@KNanaG1) segnalati

    @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

  • BadRammaJamma
    justin (@BadRammaJamma) segnalati

    @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

  • ChuckGasaway
    chuck gasaway (@ChuckGasaway) segnalati

    @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

  • Desaulnier27
    Jason Desaulnier (@Desaulnier27) segnalati

    @ArloSmartHome why does the geofencing option for my cameras not work? Please help

  • AmericanMadeCPM
    AmericanMade (@AmericanMadeCPM) segnalati

    @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

  • mirceadesign
    Mircea Piturca (@mirceadesign) segnalati

    @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

  • Dean1Michael
    DM (@Dean1Michael) segnalati

    @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

  • JJHulk85
    Jacob Hernandez (@JJHulk85) segnalati

    @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.