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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (49%)
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Funzionalità online (15%)
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Errore del dispositivo (11%)
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Website (9%)
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Arresto dell'app (8%)
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Errori (8%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Log-in | ||
| Errori | ||
| Errore del dispositivo | ||
| Errore del dispositivo | ||
| Funzionalità online | ||
| Funzionalità online |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Lobo Hombre En Paris 〄
(@nllwdE) segnalati
Maaan **** @ArloSmartHome 500$ scam cameras and they charge a subscription service to “cloud” your footage you need to buy a memory card on top of that just to keep the recordings local 🙃 and that barley functions. Do not buy.
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Shri Abhiram Lincoln
(@ShriAbeLincoln) segnalati
alerting software issues which wouldn’t allow recording locally. No notifications about a major software issue and @ArloSmartHome shamelessly keeps promoting its products and specials through its in-app notifications. Shame on you! #Arlo #securitybreach #NoNotification
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Thomas Ferguson
(@thomasferg) segnalati
@dexteritee @ArloSmartHome @ring I lied. Mines backup and running. Just a wifi issue. I’m safe from all the bad guys now. Phew!
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Paul Moore
(@Paul_Reviews) segnalati
@lc_kearney @colinsmall @ArloSmartHome I'm yet to find one guys. Tried several brands so far, all of which claim offline storage and all are complete lies. I'm still working on it though; I need a replacement too.
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Legal Phil, Until the End 🐀
(@DaemonXar) segnalati
I bought @ArloSmartHome cameras because I liked the local storage option. I didn’t want to pay a monthly fee. The cameras are great. So great, that how bad their software is at local storage (working 6 mos of the last 3 years) feels deliberate, like they’re pushing cloud subs.
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DeeCee
(@DeeCee65058630) segnalati
@TrishODonnell19 @ArloSmartHome .....the old app which still works. But for now I have to use 2 phones and one only works on WiFi so okay if I'm can get into a host wi-fi but not on 4g. Not happy with their "help".
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prakash parameswaran
(@PrakashParames) segnalati
@ArloSmartHome @CPA_jjones All recording to local storage has stopped, for all 5 cameras, can someone please contact me to get this issue resolved. Also my pro3 floodlight no longer turns on with motion detection.
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@CuzinEddie73
(@cuzineddie73) segnalati
@ArloSmartHome the equipment my family invested in from your company is failing. Less than a year on both cameras and solar chargers. You're customer service is terrible. My family has over $500 invested in your equipment and we can't get any help from you're company. Now what?
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Steve Howe
(@StevenHowe365) segnalati
@ArloSmartHome Arlo’s new firmware requires you to have a subscription to view video from your cameras. No longer can you store video on local storage. This is a crime. Many have same issue as me. Do not buy Arlo
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Martin Rocha
(@Dinnerplate28) segnalati
@ArloSmartHome This happen to me, my neighbor caught it on his Arlo camera. My door was unlocked and they took some items, it’s the worst.
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Trish O'Donnell
(@TrishODonnell19) segnalati
@DeeCee65058630 @ArloSmartHome Have you tried Arlo support, sending them message on here. They took ages to reply and then blaming me when clearly it’s a problem their end. They told me to log into it via desktop computer too, made no difference. @ArloHelp not great service from new app which we pay for
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Greg Steinmetz
(@gsteinm) segnalati
@ArloSmartHome how does a person actually talk to a human to solve a problem? Chat and going back and forth through email every 3-4 days is not a great customer experience.
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mpoli2ny
(@mpoli2ny) segnalati
@ArloSmartHome Product’s trash. I’ve been trying to reconnect my cameras for a week now. Try looking up their phone number and calling customer service. It’s a false sense of security, the cameras, intermittently disconnect. What good is that gonna do you when you’re not home and it happens?
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Jenn Payne-inurasse
(@jenn_payninuras) segnalati
@ArloSmartHome are you experiencing an issue I haven't been able to access my cameras all day or past footage but I'm paying for this.
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Coco The Grey Parrot 🐦 Misses Alice & Penne🦜
(@CocoTheParrot) segnalati
@ArloSmartHome support is absolutely useless. Can’t login to account because ‘device limit reached’. Instructions for resolving don’t work because options mentioned don’t exist. Support ticket bounces to irrelevant web articles & will ‘autoclose’ if not answered! Useless!
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Baljeet Bilkhu
(@bbilkhu) segnalati
@ArloSmartHome security system still down after two days due to a firmware update. Lots of people affected by this. When will this be resolved?
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DeeCee
(@DeeCee65058630) segnalati
@TrishODonnell19 @ArloSmartHome @ArloHelp I don't know what they tweeked but suddenly the app opened and I could sign in. Then it got stuck at one point but seems to be working fine now, thank goodness. Good luck with yours!
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Shri Abhiram Lincoln
(@ShriAbeLincoln) segnalati
From @ArloSmartHome discussion forums I realized this issue existed since 12/13 and irresponsible and unprofessional Arlo technical team never notified its users about issues with local recording and still no fix even after 5 days.
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DeeCee
(@DeeCee65058630) segnalati
@TrishODonnell19 @ArloSmartHome @ArloHelp I've just had a response. They are passing on my problem to the relevant team. Let's hope it gets sorted soon.
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DelphiSwimsLate
(@delphiswimslate) segnalati
@ArloSmartHome MFA does not work on iOS app. You cannot leave the app to get the code, because when you return to enter it, you get booted back to the login page.
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Trish O'Donnell
(@TrishODonnell19) segnalati
@DeeCee65058630 @ArloSmartHome Oh no. They told me to reinstall app as it’s apparently my app which is problem!!! I have to keep going into library, click filter top left, device, select all, save and then recordings appear, but selection doesn’t remain. Try and see if works for you, hope it does
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WiganJulie
(@juliefallon1) segnalati
.@ArloSmartHome WHY IS YOUR CUSTOMER SERVICE SO BAD????
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andres acevedo
(@donpatoman) segnalati
@ArloSmartHome my base station stopped working last week. Non of my cameras are working & i m paying a monthly subscription. Tried all troubleshooting, even a base replacement. Nothing. Please help. #arlooffline #arlocamera #arlonotworking
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Damo63
(@dmarov) segnalati
@ArloSmartHome the new app update 4.0.2 has issues with local footage recording and access. Please fix.
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Evan Peters
(@powderhoundin) segnalati
@ArloSmartHome I recently purchased the Arlo Pro 4 cameras which are supposed to have 6-month batteries and good to -20deg C. My cameras both stopped working at -14deg C and your chat bot told me I'm not entitled to live support? Terrible customer service.
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Shri Abhiram Lincoln
(@ShriAbeLincoln) segnalati
@ArloSmartHome my doorbell and cameras have stopped recording locally after my recent update. Arlo’s Customer support tells me it is a known issue. Why was I notified about the issue? It has been over 96 hours and still no resolution from Arlo and no notifications to users 1/2
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prakash parameswaran
(@PrakashParames) segnalati
@ArloSmartHome Buyer Beware !! Arlo turned off local storage of recordings and now all my cameras don't record to my USB drive anymore (4 Pro 3's and 1 Pro 3 floodlight). In addition the flood light does not turn on anymore when there is motion detected. Seems like a poor quality product.
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Tom West
(@JokerTomWest) segnalati
@ArloSmartHome lost my stored payment information & instead of admitting it they're sending me threatening "we're having trouble processing your payment information" messages. I swear to God I am through with this **** company. If I could get my money back I would go elsewhere.
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Evan Peters
(@powderhoundin) segnalati
@ask_Arlo You clearly didn’t read my message. These are brand new cameras with fully charged batteries. @ArloSmartHome claims that the cameras are good to -20 deg C and they shut down at -14 deg C. The cameras come back to life when the temperatures rise and shut back off when it’s cold.
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Leo Portillo
(@portilloleopold) segnalati
@ArloSmartHome Your last update broke local storage, and it has been 5 days, be accountable and fix it! #ArloThiefs #ArloScammers