Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (33%)
• Funzionalità online (22%)
• Log-in (18%)
• Arresto dell'app (16%)
• Errori (10%)
• Website (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Perth	Funzionalità online	3 giorni fa
Olney	Arresto dell'app	4 giorni fa
Longmont	Arresto dell'app	10 giorni fa
Longmont	Funzionalità online	22 giorni fa
Sarreguemines	Arresto dell'app	23 giorni fa
Brisbane	Log-in	24 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  BIG Q DOG ✊🏾 (@Qinda808) segnalati 3 minuti fa

  @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

• 
  Citizen Mane (@HoosierFordMan) segnalati 5 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  kEVin in Dallas (@Kev_Bik) segnalati 9 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  nooriiiii🇮🇶 (@nunu_nooor) segnalati 10 minuti fa

  If you want the absolute worst security camera buy an Arlo @ArloSmartHome

• 
  SAMA (@SAMA92458684) segnalati 12 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  LUGA (@luga2020) segnalati 14 minuti fa

  @ArloSmartHome Still not working…

• 
  DM (@Dean1Michael) segnalati 15 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  Bill Kampouris (@BillKampouris) segnalati 17 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Michael Bobelian (@mbobelian) segnalati 24 minuti fa

  In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

• 
  Jason Abbate (@JasonBrobbate) segnalati 26 minuti fa

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 28 minuti fa

  @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

• 
  FjR (@fjr2320gmailco1) segnalati 29 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Mike Woslager (@MikeWoslager) segnalati 30 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Scott 🌻 (@ScottyWitte) segnalati 31 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  NotBorg (@MagaDplorable) segnalati 36 minuti fa

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

• 
  mrspeeed (@mrspeeed4) segnalati 38 minuti fa

  @ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again

• 
  Doug (@BULLYDOG77) segnalati 38 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  Jason Abbate (@JasonBrobbate) segnalati 39 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  Chris Szmergiel (@SzmergielChris) segnalati 40 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  Donna Rosser (@barefootphoto) segnalati 40 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  Justin Edmead (@JustinEdmead) segnalati 41 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Joey Bartz (@JoeyBartz) segnalati 43 minuti fa

  @koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.

• 
  🏎 (@wrinkled_lemon) segnalati 46 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Alex (@alex__0113) segnalati 47 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  Tim Kivi (@timkiviprime) segnalati 50 minuti fa

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 53 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  Tungen Gasche (@TungenGasche) segnalati 54 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 54 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  Melissa (@llprncs) segnalati 55 minuti fa

  @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

• 
  Andy Baryer (@AndyBaryer) segnalati 56 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!