Arlo non funziona o non va?

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

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Mappa attuale

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

1. 

   Log-in (41%)

2. 

   Funzionalità online (23%)

3. 

   Errore del dispositivo (14%)

4. 

   Website (11%)

5. 

   Arresto dell'app (6%)

6. 

   Errori (5%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	un'ora fa
Laplace	Arresto dell'app	10 giorni fa
Smithfield	Log-in	11 giorni fa
Offenbach	Log-in	14 giorni fa
Vienne	Website	16 giorni fa
Gif-sur-Yvette	Arresto dell'app	16 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• Eric Garcia (@EG206) segnalati un minuto fa

  @ArloSmartHome broken doorbell camera after 6 months and need help. Chat option is BRUTAL and phone number disconnects. Need to talk to someone - HELP!

• Shiba Inu Token (@ShibaInuCoin13) segnalati un minuto fa

  @Zenia1019 @ArloSmartHome Worst customer service ever. I'm convinced the product is trash. We all have the same complaints and we all get a copy and paste response on how to fix...which never ever works. They have sooooo many 1* reviews with the same complaints.

• Mischelle Watkins (@bmwMischelle) segnalati 4 minuti fa

  @ArloSmartHome @obsessed_atl It's actually YOUR responsibility to handle your customers. It's not the communities problem. It's your business model not ours. Don't place the responsibility on us. Or pay people on the forum every time they help someone.

• Shiba Inu Token (@ShibaInuCoin13) segnalati 6 minuti fa

  @ArloSmartHome 8 weeks later still no fix, still no call back from customer service. You should just offer us all refunds if you know your product will never work as advertised. SO pissed I spent so much on this system. I was a stock holder, but this made me bail.

• Catherine 🌻 (@xcatherineex) segnalati 9 minuti fa

  @ArloSmartHome all arlo can tell me is try troubleshooting the cameras. Which I have 10 times… 0/10 would recommend them solely on their customer service. Worst experience. Don’t expect to get your problem fixed.

• Shiba Inu Token (@ShibaInuCoin13) segnalati 9 minuti fa

  @ArloSmartHome Why is your product and customer service so garbage? We pay far too much for a crappy experience. EVERYONE that uses your products have the same complaints. Super long delay for motion alerts, if you even get the alert. LONG delay for live stream.

• Catherine 🌻 (@xcatherineex) segnalati 11 minuti fa

  @ArloSmartHome the issue each time. They are claiming the cameras no longer work do to my wi-fi. The cameras were connected to the SANE WiFi for TEN MONTHS before this issue occurred. There were no changes made to our network.

• raoul (@raoul23679755) segnalati 13 minuti fa

  @ArloSmartHome Terrible customer service, are not capable to arrange a return and refund. Surely I am not the first customer to return an item?

• Eric Garcia (@EG206) segnalati 15 minuti fa

  @ArloSmartHome and now multiple support chats have randomly ended our discussion. This is garbage service.

• JF (@ajkwestcoast) segnalati 18 minuti fa

  @ArloSmartHome my new camera is not working. Support sent out the wrong replacement. Now they are not fixing the issue. Help!

• Omlet UK (@omlet) segnalati 19 minuti fa

  @rl_chris_higham @WHG17 @ArloSmartHome Oh wow, I have not heard of this happening before, what a naughty little hamster. Please do let us know if there is anything we can help with. Omlet Team

• Corndogger16 (@corndogger16) segnalati 22 minuti fa

  @ArloSmartHome your product is trash. Your costumer service is the worst I’ve ever dealt with. How you’re still in business is baffling! After an hour of absolute frustration, you still didnt help. If this company bankrupts, it will all fall on this **** infrastructure. Get bendt

• DelNortez (@delnortez) segnalati 22 minuti fa

  @ArloSmartHome I spent four hours trying to get the simplest of questions answered by your support today. No luck, even when I tried to pay your support extortion. I guess tomorrow I’ll rip out your garbage equipment and find a company who cares about paying customers. #ripoff

• Yonica Squires (@HRGirl411) segnalati 27 minuti fa

  @ArloSmartHome why don't you have a customer service number or a way to speak with a representative? I have a billing issue. Please advise

• Ben Walter (@BenjaminGWalter) segnalati 29 minuti fa

  @ArloSmartHome Just an terrible install experience. I’m having issues and cannot contact support. #fail

• Evan Meltzer (@emeltze) segnalati 30 minuti fa

  @ArloSmartHome Been trying to reach a live help agent for a week for tech support. What is going on??????!!!

• Chris Briggs (@confusedmatrix) segnalati 34 minuti fa

  @jbrooksuk @ArloSmartHome Another vote for @EufyOfficial from me. Battery can be an issue when using with HomeKit though

• raoul (@raoul23679755) segnalati 35 minuti fa

  @ArloSmartHome terrible customer service, they are not capable to arrange for a courrier to return purchased by items. It has been going on for weeks now, I must not be the first customer to return an item…

• Jamie Bishop (@j4m1eb) segnalati 35 minuti fa

  @VerisureUK customer service joke as usual. Got the @ArloSmartHome doorbell which was poor. Returned it, told twice that the £4.99 would not be charged but it has been. Was told I would be refunded postage which hasn't - 30min phone call, have to wait and see if they take it

• John (@GearheartJohn) segnalati 36 minuti fa

  @ArloSmartHome No support and now 2 step verification. No wonder they have closed down phone support, probably couldn't handle all the complaints.

• Morgan Greenhalgh (@msgexplores) segnalati 37 minuti fa

  While @ArloSmartHome makes products that work well until they fail. After 5 months my doorbell died. Then 2 weeks with the worst customer service. Then we'll send you a replacement, at your cost. I'd avoid. The singular worst customer service I've experienced.

• Chris Higham (@rl_chris_higham) segnalati 38 minuti fa

  @WHG17 @ArloSmartHome @omlet here - gerbils never even made an attempt... our black ninja hamster has trouble written all over him

• Chris (@mrchrxs) segnalati 39 minuti fa

  @ryangjchandler @jbrooksuk @ArloSmartHome Apparently even if Eufy servers are down, you can’t view the recordings on the base. We just went with Eufy because of price and HomeKit.

• Catherine 🌻 (@xcatherineex) segnalati 41 minuti fa

  @ArloSmartHome Arlo has the WORST customer service I have ever received. I have been in communication with them for 2 months and have yet to get the problem solved. I never talk with the same person and have to re-explain….

• Gary Hailes (@GaryHailes) segnalati 49 minuti fa

  @VerisureUK @ArloSmartHome Pqlease do not get involved with these. The cameras and bell have been nothing but trouble and have been off line more than on. Customer service is appalling, they clearly spent too much on a misleading TV campaign and nothing on customer service.

• Steve Holstein (@Holstein) segnalati 52 minuti fa

  Hello, @ArloSmartHome. Did you know that if your push notification system isn't working a user can't login to their account to update their payment info? And if they don't update their info you cancel their account? I messaged you with this issue but haven't heard back.

• Brian P (@Chefpuz) segnalati 55 minuti fa

  @ArloSmartHome I’m not getting any help with the phone support people. They never call back or update cases and issues never resolved

• DelNortez (@delnortez) segnalati 57 minuti fa

  @ArloSmartHome Hey folks I found out how to get the attention of Arlo “support”. Call Bob at 408-824-7000 and he will forward your info to Arlo “support”. Bob’s a nice guy but doesn’t understand how Arlo support got so broken.

• Pär-Jörgen Pärson (@pjparson) segnalati 58 minuti fa

  Hey @ArloSmartHome - your support is closed on weekends - that is really crazy for a security company. My system is down and i have nowhere to turn until Monday. Not ok!

• amers kayla (@AmersKayla) segnalati 59 minuti fa

  @ArloSmartHome It sucks when you put a wall between the consumer and the company. customer service is terrible and you don't allow us to talk to anybody on the phone. The company "ring" does you can actually talk to somebody. Why would you not want to talk to your customers #arlo