Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (33%)
• Funzionalità online (22%)
• Log-in (22%)
• Errori (22%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Vreden	Errori	8 giorni fa
Sanford	Errore del dispositivo	12 giorni fa
Oberstdorf	Funzionalità online	23 giorni fa
Schwarzheide	Log-in	24 giorni fa
Frankfurt am Main	Funzionalità online	30 giorni fa
Oldenburg	Log-in	un mese fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  missy (@missy49179801) segnalati 2 minuti fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  Brandon Pieratt (@TweederP) segnalati 2 minuti fa

  @ArloSmartHome I ordered from @ecobee the same time I ordered from yall and ecobee has shipped…yall haven’t. What’s the delay? And your rep wondered why I didn’t outfit the whole house in Arlo. If you can’t ship in 24 hours I have 0 faith in you getting help out on time.

• 
  FjR (@fjr2320gmailco1) segnalati 3 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Melissa (@llprncs) segnalati 3 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  Dante Hinojosa (@dinferno21) segnalati 4 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  LizRoddy222 (@Roddy222) segnalati 12 minuti fa

  @C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.

• 
  Matt Barker (@htsmatt) segnalati 14 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  Jake Campbell (@JCampbell_00) segnalati 17 minuti fa

  @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

• 
  Evan Cook (@cook1122) segnalati 20 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  Justin Edmead (@JustinEdmead) segnalati 22 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 25 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  mauriciobond (@mauriciobond23) segnalati 28 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Alex (@alex__0113) segnalati 30 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  Corey Crooks (@cdcrooks) segnalati 32 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  Steve Lunceford (@dslunceford) segnalati 32 minuti fa

  @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

• 
  Mike Woslager (@MikeWoslager) segnalati 32 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 33 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  Tungen Gasche (@TungenGasche) segnalati 41 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Stan Querin (@BlackStangBC) segnalati 43 minuti fa

  @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 43 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  kEVin in Dallas (@Kev_Bik) segnalati 47 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 47 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  Melissa (@llprncs) segnalati 48 minuti fa

  @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

• 
  Donna Rosser (@barefootphoto) segnalati 48 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  taylorpineiro (@taylorpineiro) segnalati 49 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 52 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  AJG (@AntJGumm) segnalati 52 minuti fa

  @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

• 
  DaZi (@daziphoto) segnalati 54 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  mauriciobond (@mauriciobond23) segnalati 59 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Frank (@taita1965) segnalati 59 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.