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Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (39%)
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Funzionalità online (23%)
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Errore del dispositivo (17%)
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Website (11%)
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Arresto dell'app (5%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Offenbach |
Log-in | |
 Vienne |
Website | |
| Gif-sur-Yvette |
Arresto dell'app | |
 Phoenixville |
Errore del dispositivo | |
| Viersen |
Funzionalità online | |
| Osterrönfeld |
Arresto dell'app |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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tjrat25
(@TimRadtke7) segnalati
@ArloSmartHome worst system. I cannot change alert tones on a new iPhone 12. Burns through batteries. Run from this system
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Mike.G
(@myke_gordon) segnalati
@ArloSmartHome Not happy with customer service. Spent over $400 with home smart security. Not working due to apps updated. Left without security. Cannot connect with new app😡
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sara
(@sm_stkt) segnalati
The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome @NETGEAR #Arlo #Netgear
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Cassius A Gray
(@408Cassius) segnalati
@ArloSmartHome @mbmcrae @reviewed You should tell your customers to look at your "Ask the Arlo Community" section prior to purchasing any Arlo products. It's full of complaints, issues, broken features, and no support. Even if you submit a ticket, it goes nowhere. #WorstCustomerServiceAwards
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Jesse Nowlin: New Podcast Launched!
(@MrJNowlin) segnalati
@ArloSmartHome Are the Pro 4 Cameras recording to onboard storage and uploading when clips are requested or immediately uploading the footage after it is captured? We are planning about 20 of them for a property with very poor internet up in the mountains
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Miles Larsen
(@Opinionatedwon) segnalati
@ArloSmartHome worst support I have ever seen. 5 open tickets no replies response or answer. Paid for overnight camera and it never came. 8 days and counting....
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Jurre van Herwijnen
(@Jur2e) segnalati
@ArloSmartHome These forced popups, are the reason I've started using even network wide software/hardware anti-tracking, phoning home and ad blocker tools. It's been a **** tier experience can't wait to throw your **** in the recycling for a company that isn't like this.
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Ned Mollison
(@nedmollison) segnalati
@ArloSmartHome - same contact issues as other tweeters. Trying to subscribe but web, chat, and phone have not worked for days. Please help me give you money & save more nighttime wildlife recordings! (Related: no more subscription reminder emails needed.)
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🗣️ citizenswain 🗣️ (she-her-YO!)
(@citizenswain) segnalati
@ArloSmartHome @mbmcrae @reviewed i have just spent 45 minutes on the phone trying to get help with my Arlo account from someone who has only confused me 1000x more than I was when I called. Why are you farming out your customers service to non-english speakers? it's ludicrous. problem NOT resolved.
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Paul B.
(@BonefishPaul) segnalati
@ArloSmartHome Suddenly stopped receiving notifications on iOS app. Problem began with latest app version 3.0.1. Kind of important to have notifications. When will this be fixed?
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AFPILOT
(@AFPILOT1) segnalati
@ArloSmartHome support team continues 2 disappoint-Since January I have been trying 2 update my credit card info-exp date changed-with no success-I must have 4 case numbers-latest one 42330551- I'm not sure how good they R at product support-but 4 account support- they R TERRIBLE
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Neel Patel
(@nbpatel11) segnalati
@ArloSmartHome My outdoor cameras stopped working 3 months ago and have been waiting on the replacements for 2 months. Any help at all here?
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markfriedler
(@markfriedler) segnalati
Hey @ArloSmartHome love the video doorbell but changing WiFi networks is almost impossible. The doorbell WONT scan the QRcode and there’s no work around. The support is terrible. No answer on phone. Help please
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MeanestMomOnTheBlock
(@MMomOnTheBlock) segnalati
. @ArloSmartHome switching to @ring today Bait & switch sales tactics ruined it 4 me. Waited weeks for CS to return inquiry Would help if agents had language skills
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Jason Sutton
(@WantAGeek) segnalati
.@ArloSmartHome your products really are terrible. The baby cam shows a live stream that froze at some point in the night. It lags by at least a couple of seconds and quite often, it just sits there trying to connect. You should be ashamed of selling this as a baby safety device
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Celtic Byrd
(@celtic_byrd) segnalati
@ArloSmartHome can you please help via dm. Arlo is not recognizing my email when I try to log in. The message I get is “no such email “ yet Arlo writes to me on that same email
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Dave, Not Dave
(@davidcouncil) segnalati
@ArloSmartHome It is the same issue on your forums since 2018. Cannot drag cam from inactive to active. Now my smart notifications are off, and I get 100 notifications a day, and my battery dies in 2 weeks. Cannot ignore cars or animals.
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twistdwop
(@twistdwop36) segnalati
@ArloSmartHome Worst customer service ever! Couldn’t understand the rep. All he did was read from a script. You need a number for billing questions
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Jimmy Gregory
(@Jim5ta) segnalati
@ArloSmartHome is your website down as I can’t log in it just shows a spinning wheel
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mypifi
(@mypifi) segnalati
@ArloSmartHome seriously I'm getting fed up coming home to find my cameras are offline, I have no confidence in your system and I'm on a subscription with yourselves. Really poor. Why not let the customer choose if they want an update and more importantly be there when it updates
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Roberto
(@bob_in_atlanta) segnalati
@ArloSmartHome I’m having trouble with a camera and I’m trying to get through to Support. I finally got into chat and got the message “Chat terminated by agent.” What gives?
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PDXnowATX
(@greynraney) segnalati
@ArloSmartHome any chance we might get a firmware update soon? Constant false “vehicle alerts” are making me cranky. Camera records for 4-5 minutes and there’s literally nothing there. I’ve set the position well below the shaded area and turned sensitivity way down. Not helping
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Cassius A Gray
(@408Cassius) segnalati
@mbmcrae Arlo customer service is trash. I have had to submit 3 tickets for the same thing, no updates from your company, a ticket lasting over 13 months, the entire duration of my subscription. @ArloSmartHome is the worst and should be seen as false advertisement at this point.
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sara
(@sm_stkt) segnalati
The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome #Arlo
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win + x, u, u
(@jb_fast) segnalati
@ArloSmartHome goddamn you mf's and your ******* non stop popup ads in your app and on the desktop, you ******* pieces of ****, **** you
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Nan Brewer
(@BrewerETC) segnalati
@ArloSmartHome You have an outage in your 2 factor authentication system. Please address this immediately - we are unable to login from a laptop! NO text is sent with the code. Ongoing issue for hours.
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Phill Hendry
(@phillhendry) segnalati
@ArloSmartHome anyone able to help with UK support? Raised a support case, waiting days on reply, call contact number and jump through automated hoops and wait for 10 mins only for it to cut off due to "technical difficulties" and no live chat for UK either! Awful service.
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Jose Gonzalez
(@JoseDotGonzalez) segnalati
@mbmcrae @ArloSmartHome I have tried it and it never seemed to work for me. It might be user error though. Ill test it again tonight.
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Andy Creach
(@acreach) segnalati
@ArloSmartHome nice work. On hold for support and support disconnects...I dial back in and “I’m sorry, support is closed for today”. Terrible support
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Robbie
(@robbie_DM) segnalati
The only thing reliable about our Arlo is knowing that whenever we want to use it, it will tell us that the devices "appear to be offline". @ArloSmartHome