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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (30%)
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Errore del dispositivo (18%)
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Log-in (15%)
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Website (15%)
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Arresto dell'app (12%)
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Errori (9%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Benton |
Errore del dispositivo | |
| Cape May |
Website | |
| Sayreville |
Website | |
 Fuxin |
Funzionalità online | |
| Longmont |
Funzionalità online | |
| Longmont |
Funzionalità online |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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G$
(@gretchmoney) segnalati
Dear @ArloSmartHome can you please write your AI to not recognize trees blowing in the wind as motion?? Nobody needs 300 notifications because it's freaking windy. Y'all know when something is ACTUALLY there. Please fix it. You make real alerts get lost from all the spam.
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—N—
(@NarlaForQueen) segnalati
@allanritchie911 @ArloSmartHome That's pretty bad service that availability to technical support depends on your subscription 😕
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Nick Regan
(@Maxillaria10) segnalati
@ArloSmartHome why do you have the worst customer service? As a new customer, this service is very discouraging 😞
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james donohue
(@artofjames) segnalati
How is it you have great products and the worst customer service...@ArloSmartHome When you can't talk to a live person you lose so much in translation.. shame.. lost me as a customer..
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Hard Knock Nox (For Us)
(@KnockNoxUltra) segnalati
@ArloSmartHome your vmc4041 camera has ZERO night vision. Wtf did I pay for? Yes, the light comes on but that light does nothing for someone that is 20 ft away.
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J.P.
(@jaytheprofit) segnalati
@allanritchie911 @ArloSmartHome Replace the batteries They go bad
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SuniSkys78
(@SuniSkys78) segnalati
@ArloSmartHome @Maxillaria10 I agree, they use to have great customer service yrs ago. Not anymore, you can't reach a live person and chat is a joke. It seems their server is down again today for the last 4 hours I have no access. It's not my connection bc everything is working!
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Jennifer Yuen
(@jenuine_oakland) segnalati
If anyone is considering home security cameras, please do NOT purchase @ArloSmartHome! We have had issues with several of our cameras;one in particular hasn’t worked in 6 months! Their customer care and ability to troubleshoot is terrible! Claim denied for replacement! Any rec’s?
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kicker
(@kickestar) segnalati
@ArloSmartHome speaking to your support team about an issue with a subscription and getting nowhere. He is very unhelpful. Please advise
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Windex Popsicle
(@WindexPopsicle) segnalati
@ArloSmartHome And all I’m trying to do is checnge the network and it can’t read a stupid QR code. Fix this ****.
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margaret ceconi
(@margo911) segnalati
@ArloSmartHome worst customer service. All you can get are bots, no humans. They owe me a replacement camera, waiting over a month now. Don’t buy their products.
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Nicolas Darlavoix
(@nicolasdarla) segnalati
Hello @ArloSmartHome I’ve created case 00462211 3 months ago and your support really is slow and systems constantly give errors, emails with wrong urls. Please update me on this case.
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Spn
(@SpoonBTW) segnalati
@ArloSmartHome your doorbell is terrible, isn't connected half the time and ya'll want a monthly subscription for it to barely work??
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Arlo Community
(@ask_Arlo) segnalati
@paratracker (1/2) Thanks for reaching out. Please send us a DM through our official Twitter pages @ArloSmartHome or @ask_Arlo with the following so we can endorse your concern to our support team: - Email add linked to your Arlo acct - Screenshot of the error message - Contact # & time zone
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Samantha
(@HaveSippy) segnalati
.@ArloSmartHome why is it impossible to speak to customer service? Its all automated, and it just hangs up on you. Please help, I'd like to speak with someone. Thank you.
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Blue Dog Printing
(@bluedogprinting) segnalati
@ArloSmartHome I need support contact info. The info on the online support and chat bot have been unable to help. I need to contact a human.
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Danny Butlin-Policarpo
(@dannypolicarpo) segnalati
@ArloSmartHome ever considered adding a WiFi network option to geofencing that would turn off modes for those that live in poor network/GPS locations? My geofencing modes trigger away mode despite being home when it loses GPS. A recognised WiFi network option could solve this.
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Nick Simmons
(@nickname897) segnalati
@ArloSmartHome Maybe fix your worthless *** customer service. Been a customer for 2 years and have a issue and get chat ended cause their problem trouble shoot doesn’t fix it.
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Moose Tesourão
(@MooseTesourao) segnalati
@ArloSmartHome I’ve been having this problem for a while but the Arlo app randomly logs me out without any notification.
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Claire Ferguson
(@ClaireFergus) segnalati
@ArloSmartHome hi, is your support server still down? I have been trying to contact support all day to follow up on my case and it says the server is down for maintenance. All day?
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Dr. TGB M.D.
(@TheGameBay) segnalati
@ArloSmartHome If it worked. Gotta love that outsourced support team that offers zero help except "we can't do basic things unless you subscribe."
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Wyldfyre
(@m_wildfire) segnalati
@ArloSmartHome @bluedogprinting This is the worst customer service I've had in a long time.
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Russ Douglas
(@rdouglas8) segnalati
@ArloSmartHome my pro 2 cameras went offline after a code update on 9/18/22. I was point to Support but there isn’t any help if your cameras are over a year old except for a bot or the Arlo community. Arlo pushes the updates but has no responsibility if they break you cameras.
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AlexTalk
(@alextalkblog) segnalati
It is mind-blowing how bad @ArloSmartHome camera app is. Yet they still charge super high prices for their tech
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Bryan Krux
(@Bkrux4real) segnalati
@ArloSmartHome fix your app tired of having to log back in for my mother every 2 days.
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mia moore
(@mi4moore) segnalati
@ArloSmartHome I like Arlo systems, don’t get me wrong. But I have been trying to resolve this problem for 2 days. Two days.
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Arlo Community
(@ask_Arlo) segnalati
@paratracker Thanks for reaching out. Please send us a private message through our official Twitter pages @ArloSmartHome/@ask_Arlo with the following so we can endorse your concern to our support team: - Email add linked to your Arlo acct - Screenshot of the error message - Contact number
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Sophie St. Clare
(@paratracker) segnalati
@ArloSmartHome Are you ever going to fix the server-side bug that shows two (of my twelve) cameras off-line on the web interface, when they show online on the app? It's irritating and it's obviously NOT the device or the network (i.e. a setup issue).
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Windex Popsicle
(@WindexPopsicle) segnalati
I’m not sure which is a worst set up situation, @ArloSmartHome or MyQ. Both suck.
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Eric Rist
(@Eric17Rist) segnalati
@ArloSmartHome Have a few new cameras but when trying to set up new account, I'm not receiving verification email to my gmail to finish account. I've tried multiple devices to get it to send and my desktop. Any help? I sadly have bricks until this goes through.