Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (38%)
• Funzionalità online (25%)
• Log-in (25%)
• Errori (13%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Vreden	Errori	10 giorni fa
Sanford	Errore del dispositivo	14 giorni fa
Oberstdorf	Funzionalità online	25 giorni fa
Schwarzheide	Log-in	26 giorni fa
Frankfurt am Main	Funzionalità online	un mese fa
Oldenburg	Log-in	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  justin (@BadRammaJamma) segnalati 59 secondi fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Mike Hancock (@GCWebDesigner) segnalati un minuto fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  justin (@BadRammaJamma) segnalati 2 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Melissa (@llprncs) segnalati 2 minuti fa

  @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

• 
  carly wilson (@carlyally11) segnalati 3 minuti fa

  @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 10 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  Tim Kivi (@timkiviprime) segnalati 12 minuti fa

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

• 
  Alex (@alex__0113) segnalati 12 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 14 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  Ian Ireland (@amracinggreen) segnalati 15 minuti fa

  @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

• 
  Jacob Hernandez (@JJHulk85) segnalati 16 minuti fa

  @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

• 
  Bailey (@ColinBaileyUK) segnalati 18 minuti fa

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

• 
  Jason Abbate (@JasonBrobbate) segnalati 18 minuti fa

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  Jason Abbate (@JasonBrobbate) segnalati 21 minuti fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 22 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Craig Allen (@CraigAllen0921) segnalati 23 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  Connie Moulaison (@conniemoulaiso) segnalati 24 minuti fa

  @ArloSmartHome @SusannWalters @Pocketlint I have 9 camera I purchased them when Arlo advertised that I would not need a monthly subscription. On April 24th 2026 I lost the features when they did an update. I’m on a fixed income & this was an investment in my home security. Arlo’s technical advisors are no help!

• 
  Justin Edmead (@JustinEdmead) segnalati 25 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Deryck Evelyn (@deryckev) segnalati 29 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  Gerard Krupa (@uxian) segnalati 29 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  DaZi (@daziphoto) segnalati 34 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  Dante Hinojosa (@dinferno21) segnalati 35 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Christopher Hahn (@ChrisHahn14) segnalati 36 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  Andy Baryer (@AndyBaryer) segnalati 39 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  justin (@BadRammaJamma) segnalati 43 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Jerry Norman (@JerryNo40834855) segnalati 44 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  Jason Abbate (@JasonBrobbate) segnalati 48 minuti fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  BeljicaPeak (@BeljicaPeak) segnalati 49 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  I am no one. (@mahasitavati) segnalati 55 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Tungen Gasche (@TungenGasche) segnalati 59 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?