Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
- Funzionalità online (27%)
- Log-in (27%)
- Arresto dell'app (18%)
- Errore del dispositivo (18%)
- Errori (9%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Funzionalità online | 2 ore fa |
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Log-in | 23 ore fa |
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Funzionalità online | 7 giorni fa |
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Log-in | 8 giorni fa |
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Errore del dispositivo | 12 giorni fa |
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Errore del dispositivo | 25 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Farida Yasmin (@YYFaridaYY) segnalati@ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed
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BeljicaPeak (@BeljicaPeak) segnalati@ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.
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Jason Abbate (@JasonBrobbate) segnalati@ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati@ArloSmartHome @RyanAma9 The problem persists
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Andy Baryer (@AndyBaryer) segnalati@tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!
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SAMA (@SAMA92458684) segnalati@ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .
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ΔLEYΔ N00R (@uhleyuhdoe) segnalati@ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed
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d@nielle (@daniellemrubio) segnalati@ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.
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LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati@ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.
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LUGA (@luga2020) segnalati@ArloSmartHome Still not working…
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Shaun Verses Sheep (@shaunvssheep) segnalati@ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...
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Ian Ireland (@amracinggreen) segnalati@ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4
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AJG (@AntJGumm) segnalati@ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.
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I am no one. (@mahasitavati) segnalati@ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.
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Butters Mom (@laurakwhiteside) segnalati@ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.
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Jeff Karotkin (@jhkarotkin) segnalati@ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!
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Jason Desaulnier (@Desaulnier27) segnalati@ArloSmartHome why does the geofencing option for my cameras not work? Please help
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Finchwizard (@Finchwizard) segnalati@ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.
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I am no one. (@mahasitavati) segnalati@ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.
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Caleb J Robinson (@calebjrobinson3) segnalati@ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.
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LakeShowFresh (@LakeSkol) segnalati@ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously
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TCOLLEGECUSE (@TCOLLEGECUSE) segnalati@ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and
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Melissa (@llprncs) segnalati@ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.
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Stockman Republican (@EBiggunz) segnalati@ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?
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Steven Barczyk (@barczyksm) segnalati@ArloSmartHome Based on the bait-and-switch tactics @ArloSmartHome has employed, I can no longer recommend their products. I look forward to joining the class action lawsuit for my 5 cameras if they go through with their plan. $ARLO down almost 64% over the last year.
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BeautifulOne (@Beautifulone119) segnalati@ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME
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Jerry Norman (@JerryNo40834855) segnalati@ArloSmartHome the worst camera I've purchased sold by Walmart
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Brendan Gill (@scribeteach) segnalati@ArloSmartHome Is there some sort of system-wide firmware update issue?