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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 27% Funzionalità online (27%)
  • 27% Log-in (27%)
  • 18% Arresto dell'app (18%)
  • 18% Errore del dispositivo (18%)
  • 9% Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Oberstdorf Funzionalità online 9 ore fa
Schwarzheide Log-in un giorno fa
Frankfurt am Main Funzionalità online 7 giorni fa
Oldenburg Log-in 9 giorni fa
Bochum Errore del dispositivo 13 giorni fa
Jonage Errore del dispositivo 25 giorni fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • Jacobdailey1517
    Jacob dailey (@Jacobdailey1517) segnalati

    @ArloSmartHome might be one of the worst products and app I’ve ever used..

  • llprncs
    Melissa (@llprncs) segnalati

    @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

  • ScottyWitte
    Scott 🌻 (@ScottyWitte) segnalati

    @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

  • YYFaridaYY
    Farida Yasmin (@YYFaridaYY) segnalati

    @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

  • Dean1Michael
    DM (@Dean1Michael) segnalati

    @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.

  • calebjrobinson3
    Caleb J Robinson (@calebjrobinson3) segnalati

    @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

  • TeeVeeTee1776
    TeeVeeTee (@TeeVeeTee1776) segnalati

    @ArloSmartHome Any idea of a time fix? We’ve had bears come by when I’m out. Not cool. I bought cameras for a reason.😬 If not fixed , we’re going to have to move to a different service/camera. It’s been WAY too long safety wise. How about you go back to a prior release for us?

  • KNanaG1
    Kristina (@KNanaG1) segnalati

    @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

  • DeniseGratia
    Denise (@DeniseGratia) segnalati

    @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

  • mobinaut
    Mobinaut (@mobinaut) segnalati

    hi @ArloSmartHome Horrible App update... really bad design but we have to live with it. Can you help ua discover where Zones shortcut is hidden in the new UI? I have a subscription.

  • YoungloveJulie
    Julie Younglove (@YoungloveJulie) segnalati

    @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

  • MikeWoslager
    Mike Woslager (@MikeWoslager) segnalati

    @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

  • U_R_Not_A_Woman
    Pepe Reporting (@U_R_Not_A_Woman) segnalati

    @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

  • jhkarotkin
    Jeff Karotkin (@jhkarotkin) segnalati

    @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

  • edmoreau
    Ed Moreau (@edmoreau) segnalati

    I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

  • HoosierFordMan
    Citizen Mane (@HoosierFordMan) segnalati

    @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

  • SAMA92458684
    SAMA (@SAMA92458684) segnalati

    @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

  • kodeineking13
    kyle (@kodeineking13) segnalati

    @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

  • TCOLLEGECUSE
    TCOLLEGECUSE (@TCOLLEGECUSE) segnalati

    @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

  • RyanHoltNC
    Ryan Holt (@RyanHoltNC) segnalati

    The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

  • PondrPowered
    T (@PondrPowered) segnalati

    @ArloSmartHome is your system down???

  • TheTruthSekr
    Spicy Bits 🤡 Show (@TheTruthSekr) segnalati

    @Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company

  • mahasitavati
    I am no one. (@mahasitavati) segnalati

    @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • AmericanMadeCPM
    AmericanMade (@AmericanMadeCPM) segnalati

    @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

  • GregLilly
    Greg - digging through archives (@GregLilly) segnalati

    @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

  • shaunvssheep
    Shaun Verses Sheep (@shaunvssheep) segnalati

    @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

  • uxian
    Gerard Krupa (@uxian) segnalati

    Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.