Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (27%)
• Log-in (27%)
• Arresto dell'app (18%)
• Errore del dispositivo (18%)
• Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Oberstdorf	Funzionalità online	4 giorni fa
Schwarzheide	Log-in	5 giorni fa
Frankfurt am Main	Funzionalità online	10 giorni fa
Oldenburg	Log-in	12 giorni fa
Bochum	Errore del dispositivo	16 giorni fa
Jonage	Errore del dispositivo	28 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  kyle (@kodeineking13) segnalati 4 secondi fa

  @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

• 
  C (@CGurciullo) segnalati 16 secondi fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  Shaydie Blue (@Shaydieblue) segnalati 54 secondi fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Jake Campbell (@JCampbell_00) segnalati 2 minuti fa

  @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

• 
  Cyndi (@theredwings26jk) segnalati 3 minuti fa

  @ArloSmartHome Resolved the problem everything is back on and working.

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 3 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  Tungen Gasche (@TungenGasche) segnalati 11 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 12 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  justin (@BadRammaJamma) segnalati 12 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Dante Hinojosa (@dinferno21) segnalati 13 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  kEVin in Dallas (@Kev_Bik) segnalati 13 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Rodney G. Grover (@rodneyg0) segnalati 13 minuti fa

  @ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.

• 
  Victorious HazaEL (@Praise2ADONAI) segnalati 14 minuti fa

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence

• 
  missy (@missy49179801) segnalati 16 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  LUGA (@luga2020) segnalati 22 minuti fa

  @ArloSmartHome Still not working…

• 
  Butters Mom (@laurakwhiteside) segnalati 23 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  mamamae (@maegansmiles04) segnalati 25 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  FjR (@fjr2320gmailco1) segnalati 27 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Save Lives! (@BrotherBourbon) segnalati 37 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  John (@JohnBurke72) segnalati 38 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  Hugo Cruz (@Hugeduar27) segnalati 41 minuti fa

  @ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...

• 
  Jason Abbate (@JasonBrobbate) segnalati 45 minuti fa

  Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

• 
  Julie Younglove (@YoungloveJulie) segnalati 52 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  Craig Coppola (@CraigCoppola) segnalati 52 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  Dayne Turner (@DayneTurner1) segnalati 53 minuti fa

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

• 
  T (@PondrPowered) segnalati 53 minuti fa

  @ArloSmartHome is your system down???

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 54 minuti fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

• 
  justin (@BadRammaJamma) segnalati 55 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Colin Wheeler (@colinpwheeler) segnalati 55 minuti fa

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

• 
  Christopher Hahn (@ChrisHahn14) segnalati 56 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.