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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (39%)
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Funzionalità online (25%)
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Errore del dispositivo (18%)
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Website (10%)
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Errori (7%)
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Arresto dell'app (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Arresto dell'app | |
 Cumbernauld |
Errori | |
 Olten |
Log-in | |
 Longmont |
Funzionalità online | |
 Rennes |
Website | |
| Delray Beach |
Funzionalità online |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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vivi
(@vivianjens) segnalati
@ArloSmartHome same continuous bullshit with your cameras.They don’t stay online for more than a day and go off line.Seems to be getting worse.I’ve investigated so much money, not to mention my time.I will cont to give bad reviews until u make this right😡
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raoul
(@raoul23679755) segnalati
@ArloSmartHome terrible customer service, they are not capable to arrange for a courrier to return purchased by items. It has been going on for weeks now, I must not be the first customer to return an item…
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Phil McCracken
(@RickHdz9) segnalati
@ArloSmartHome Worst customer care ever. No wonder why Ring is always recommended over any of these crappy brands. Can't see my cameras live action at 1am probably when I need them working the most.
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Steve Holstein
(@Holstein) segnalati
Hello, @ArloSmartHome. Did you know that if your push notification system isn't working a user can't login to their account to update their payment info? And if they don't update their info you cancel their account? I messaged you with this issue but haven't heard back.
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Donna Martinez, EdD
(@dcmartin336) segnalati
@ArloSmartHome Help- New camera&Account: Husband at the house set it up. I'm at different location and set up account too not realizing I needed to have his invite sent to me. How do I delete the account I started (no devices on) to accept his friend invite and set up our camera remotely?
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raoul
(@raoul23679755) segnalati
@ArloSmartHome Terrible customer service, are not capable to arrange a return and refund. Surely I am not the first customer to return an item?
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Morgan Greenhalgh
(@msgexplores) segnalati
While @ArloSmartHome makes products that work well until they fail. After 5 months my doorbell died. Then 2 weeks with the worst customer service. Then we'll send you a replacement, at your cost. I'd avoid. The singular worst customer service I've experienced.
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Yonica Squires
(@HRGirl411) segnalati
@ArloSmartHome why don't you have a customer service number or a way to speak with a representative? I have a billing issue. Please advise
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Scott D
(@scottyd803) segnalati
@ArloSmartHome Arlo Pro Floodlight works great. Arlo Pro 3 is garbage
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SiobhanB
(@SiobhanBaynes) segnalati
@ArloSmartHome Thanks, but the issue I'm having is my account is eternally locked out so I can't log in to see that message. To be fair I did manage to raise a support case via phone this morning so hopefully that will provide some progress.
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Gary Hailes
(@GaryHailes) segnalati
@VerisureUK @ArloSmartHome Pqlease do not get involved with these. The cameras and bell have been nothing but trouble and have been off line more than on. Customer service is appalling, they clearly spent too much on a misleading TV campaign and nothing on customer service.
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Nick Slaughter
(@WXslaughter) segnalati
@ArloSmartHome Hi I can’t get my essential camera to connect to my base station. I have followed all of the steps and I am still having trouble
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Evan Meltzer
(@emeltze) segnalati
@ArloSmartHome Been trying to reach a live help agent for a week for tech support. What is going on??????!!!
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🇬🇧🏴 Yorkshire:🇺🇸🇨🇱
(@sonbaetaekwondo) segnalati
@ArloSmartHome The goods are great the after sales service is quite frankly awful . Just hope no one has a problem as the customer care isn't in existence
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Matt Finch
(@Matt_Hiscox) segnalati
Hey @ArloSmartHome - your new customer service system has a giant flaw: people SETTING UP their systems who have tech problems can't get help. I *NEED* a service rep, I literally cannot set up my system without one, and I can't get support! Please DM me, I need help!
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Darcie Moore
(@obsessed_atl) segnalati
@ArloSmartHome Arlo support is terrible!! Customers don’t want deal with a bot
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ERIC
(@poff34) segnalati
Do not ever buy @ArloSmartHome products. They do not stand behind their product and their customer support sucks when you need help. I have asked for a manager to talk about my issues and have been told chat does not have managers that I will need to call in and wait on hold.
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Damon Outlaw
(@CaesarDameXii) segnalati
@ArloSmartHome can someone help me with support. I’m getting really upset over a simple setup and I’m losing confidence in your products.
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C.J. Dunbar
(@Iamtravelcat55) segnalati
@ArloSmartHome @TWICEonline I wanted this…until I got a camera set & 1 new out of box is defective,..been trying for over 7 months to get some help…no real person to talk to…they waiting out warranty..,shady…changed my wish list for my bee home to @RING
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J-man
(@Barta57) segnalati
@ArloSmartHome Just bought a new memory stick and it isn’t working. Help?
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Jamie Bishop
(@j4m1eb) segnalati
@VerisureUK customer service joke as usual. Got the @ArloSmartHome doorbell which was poor. Returned it, told twice that the £4.99 would not be charged but it has been. Was told I would be refunded postage which hasn't - 30min phone call, have to wait and see if they take it
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Chris Brown
(@ChrisBDesign1) segnalati
I’ve been attempting to get help with an issue since August but @ArloSmartHome decided to longer have a phone option and their chat bot is absolute trash. To top things off, now you have to PAY FOR A SUBSCRIPTION for support? I’m switching to Google Nest.
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ALPES ECOLOGIE
(@ALPESECOLOGIE) segnalati
@SiobhanBaynes @ArloSmartHome I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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amers kayla
(@AmersKayla) segnalati
@ArloSmartHome It sucks when you put a wall between the consumer and the company. customer service is terrible and you don't allow us to talk to anybody on the phone. The company "ring" does you can actually talk to somebody. Why would you not want to talk to your customers #arlo
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Oliver Starr
(@OWStarr) segnalati
@ArloSmartHome your iOS app is buggy af. Every time you expand the view of a camera then reduce it, the whole app hangs. This has been happening since day one but it’s become an unacceptable annoyance. Please fix it!!!
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-RaceX-
(@RaceX) segnalati
Hi @ArloSmartHome your cameras offer some of the best picture quality available but your software is hot garbage. Probably going to return the kit.
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C.J. Dunbar
(@Iamtravelcat55) segnalati
@ArloSmartHome Only if it worked…new out of the box mine hasn’t worked….been trying to get help for over 7months…hopefully no one else buys your products
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Lucy Loo
(@Lwsifur) segnalati
@ArloSmartHome is your app down in the UK? Keeps crashing and then won't log back in (tried on 3 different devices)
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Amanda Peters
(@AmandaPeters) segnalati
@ArloSmartHome I have been trying to reach a human being to help with a support issue. I need a replacement charger for my camera and can't find any information on what type I need. Your bots do not have the answer and won't connect me with a representative. Not happy.
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C.J. Dunbar
(@Iamtravelcat55) segnalati
@ArloSmartHome @tomsguide If only the products actually worked & there was actually some way to get help/resolutions from your “so called” customer support