Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
- Errore del dispositivo (31%)
- Log-in (25%)
- Arresto dell'app (22%)
- Funzionalità online (13%)
- Errori (9%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Errori | un mese fa |
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Log-in | un mese fa |
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Funzionalità online | un mese fa |
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Arresto dell'app | un mese fa |
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Arresto dell'app | 2 mesi fa |
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Funzionalità online | 2 mesi fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Chris Szmergiel (@SzmergielChris) segnalati@BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.
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Spicy Bits 🤡 Show (@TheTruthSekr) segnalati@Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company
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Jordan M. Haywood (@jordanmhaywood) segnalati@ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome
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Steve Lunceford (@dslunceford) segnalati@ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.
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Matt Barker (@htsmatt) segnalati@ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx
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Farida Yasmin (@YYFaridaYY) segnalati@ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed
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Gaaiz (@gaaiz) segnalati@ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Caleb J Robinson (@calebjrobinson3) segnalati@ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.
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C (@CGurciullo) segnalati@ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).
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Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati@SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.
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d@nielle (@daniellemrubio) segnalati@ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.
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RoughTradeRadio (@RoughTradeRadio) segnalati@ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.
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Julie Younglove (@YoungloveJulie) segnalati@ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.
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Tungen Gasche (@TungenGasche) segnalati@ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?
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Mike Woslager (@MikeWoslager) segnalati@ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!
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Joseph Gruber (@[email protected]) (@JosephGruber) segnalati@ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability
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Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati@ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.
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Bailey (@ColinBaileyUK) segnalati@androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome
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LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) segnalati@CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?
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Yotam Ben Ami (@ybenami) segnalatiJust how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati@ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.
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John (@JohnBurke72) segnalati@ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring
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carly wilson (@carlyally11) segnalati@ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it
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I am no one. (@mahasitavati) segnalati@ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.
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Tim Kivi (@timkiviprime) segnalati@ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit
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Jake Campbell (@JCampbell_00) segnalati@ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.
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Butters Mom (@laurakwhiteside) segnalati@ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.
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FjR (@fjr2320gmailco1) segnalati@ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.