Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione
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Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
- Log-in (33%)
- Errore del dispositivo (33%)
- Funzionalità online (22%)
- Errori (11%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Errore del dispositivo | un giorno fa |
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Funzionalità online | 12 giorni fa |
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Log-in | 13 giorni fa |
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Funzionalità online | 19 giorni fa |
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Log-in | 20 giorni fa |
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Errore del dispositivo | 24 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Michael Bobelian (@mbobelian) segnalatiIn less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService
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Merryfield Homes (@MerryfieldHomes) segnalati@ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue
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Save Lives! (@BrotherBourbon) segnalatiHey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.
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LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati@ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.
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Jason Abbate (@JasonBrobbate) segnalatiLove how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash
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Yotam Ben Ami (@ybenami) segnalatiJust how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...
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Jason Abbate (@JasonBrobbate) segnalatiCurious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads
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Mobinaut (@mobinaut) segnalati@ArloSmartHome One more question please because the new app design is so PAINFULLY bad....Which "settings" menus do you mean! there are a ton of settings and we cannot easily identify the one you mean!
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T (@PondrPowered) segnalati@ArloSmartHome is your system down???
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Arun 🇮🇳🇺🇸 (@arunt2016) segnalati@ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.
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Jason Abbate (@JasonBrobbate) segnalati@ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic
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Chris Szmergiel (@SzmergielChris) segnalati@BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.
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missy (@missy49179801) segnalati@ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help
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Rodney G. Grover (@rodneyg0) segnalati@ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.
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mamamae (@maegansmiles04) segnalati@ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Tungen Gasche (@TungenGasche) segnalati@ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?
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Jake Campbell (@JCampbell_00) segnalati@ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.
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Victorious HazaEL (@Praise2ADONAI) segnalati@CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence
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Stan Querin (@BlackStangBC) segnalati@AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.
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John (@JohnBurke72) segnalati@ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality
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Donna Rosser (@barefootphoto) segnalati@ArloSmartHome your customer service and secure plan are a joke. No help.
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AJG (@AntJGumm) segnalati@ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.
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🏎 (@wrinkled_lemon) segnalati@ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?
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Greg - digging through archives (@GregLilly) segnalati@ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!
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Steve Lunceford (@dslunceford) segnalati@ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.
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FjR (@fjr2320gmailco1) segnalati@ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.
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Jaszlyn Fennelle (@JaszlynF) segnalati@ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !
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DM (@Dean1Michael) segnalati@ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore
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Matt Barker (@htsmatt) segnalati@ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx