Arlo inattivo o non funzionante? Problemi, stato e interruzioni

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (24%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (19%)
• Website (8%)
• Errori (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
New York City	Errore del dispositivo	3 giorni fa
Salzgitter	Log-in	3 giorni fa
Fort Wayne	Errore del dispositivo	4 giorni fa
London	Errori	6 giorni fa
Salinas	Errore del dispositivo	8 giorni fa
Smyrna	Errore del dispositivo	10 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Richard pagano (@Richardpagano10) segnalati 2 minuti fa

  @ArloSmartHome This also happened when I asked for the annual tax receipt for the service I paid for. This has made my whole coustomer experience terrible and wishing I didn't purchase this expensive higher end brand.

• 
  Wade (@wade2305) segnalati 3 minuti fa

  @ArloSmartHome I can’t purchase a subscription because your website is garbage and full of glitches. My $400 cameras are dummy cams now. I need a refund because you won’t support my camera after the trial period ended. Case number 42998053. Your IT department can’t even help

• 
  Richard pagano (@Richardpagano10) segnalati 5 minuti fa

  @ArloSmartHome Making me reset the camera and the next day it was flat and not working. I feel like I been robbed twice, once with the robbery and now with the subscription and support. The support team keeps on bring me around in circles hoping I will disappear.

• 
  Finland’s only AEW fan 🇺🇦 (@AEWFreak) segnalati 5 minuti fa

  @ArloSmartHome Having trouble logging in to my Arlo. Some sort of server error. What gives?

• 
  ITmagiK (@ITmagiK) segnalati 8 minuti fa

  @ArloSmartHome Now your chat rep is telling me he needs a screenshot to continue troubleshooting the issue. CHAT TECH SUPPORT IS PAINFUL! #CustomerService #CustomerExperience

• 
  Tony Green (@Jazzyt747Tony) segnalati 9 minuti fa

  @ArloSmartHome Nothing smart about the Camera App that doesn't work. You can't log into it been down for days. So what's the use of having this sketchy camera system that you can't access.

• 
  MauiSunset (@Mauisunset98) segnalati 18 minuti fa

  @ArloSmartHome ur landscape view time lapse button on iPad iPad iPad does NOT work! Still! Are you ever going to fix it?

• 
  Brad Rooke (@rookieb73) segnalati 21 minuti fa

  Hey @ArloSmartHome - what’s the deal with your camera app? Logged out, try to log back in, get nothing but spinning and useless error messages. Online help is also useless. Cameras are great unless I can’t see them. #fail

• 
  Katherine (@k_flowers2022) segnalati 21 minuti fa

  @ArloSmartHome your equipment is garbage! Doesn’t even last a year! Water leaks into the system. Always buffers when trying to check on an alert. Save your money everyone and go with someone else. Arlo is the worst system around and I bought the high end one!!!!

• 
  GLAUCO DAMAS (@GlaucoDamas) segnalati 21 minuti fa

  @ArloSmartHome It would be great if you could fix the bugs I have every day with my Arlo cameras (and the Android app).

• 
  Richard pagano (@Richardpagano10) segnalati 26 minuti fa

  @ArloSmartHome I'm actually really disappointed with this camera.2 of my cars were broken into and the Arlo floodlight camera didn't record anything. The event happened 2-4 meters aways from the camera it self.Trying to find support from the Arlo support team has made my whole experience worse

• 
  Katherine (@k_flowers2022) segnalati 26 minuti fa

  @ArloSmartHome Already Tried your customer service. I was just out of one year so they told me nothing they can do, so been throwing them in the garbage where they belong and switching to ring. No one waster your money on Arlo!!! I spent a grand on the Arlo ultras and they are overpriced junk!

• 
  garyg (@garyigrad) segnalati 27 minuti fa

  @ArloSmartHome the phone number on the support link from the web site is not in service. The live chat could not help. Is ARLO still in business and supporting their products? Help????

• 
  David Beaumont (@dbeaumont266) segnalati 28 minuti fa

  @ArloSmartHome Thank you Arlo support for a great support experience with your chat support team. I explained the problem and sent a couple of screenshots. Yvonne determined a defect and facilitated in getting the RMA submitted for a replacement. #customerserviceisreal

• 
  Pinstripe-Blue (@Pinstripe_Blue) segnalati 30 minuti fa

  @ArloSmartHome I get a country restricted page when trying to login to your web site

• 
  ARImages (@HammyPics) segnalati 31 minuti fa

  @ArloSmartHome getting an internal server error when trying to login to my account on your desktop site.

• 
  Queenie Chung (@queeniechung66) segnalati 31 minuti fa

  @JLBaum3 @ArloSmartHome Having the same issue! Please keep us posted. Monitoring pets so now a bit desperate as we can’t see anything

• 
  Queenie Chung (@queeniechung66) segnalati 34 minuti fa

  @ArloSmartHome is there an outage currently ?im in Canada and can’t log in (via app or web portal)

• 
  Richard pagano (@Richardpagano10) segnalati 37 minuti fa

  @ArloSmartHome Im reaching out for support and feel bad I have to throw the whole Arlo team under the bus to gain it.

• 
  Neil Sleightholm (@nsleightholm) segnalati 39 minuti fa

  @ArloSmartHome don’t expect any support if your device doesn’t work. Over two months ago I reported a problem with silent mode, essentially in silent mode pressing the doorbell stops the recording. I asked for help but you just get ignored.

• 
  Cameron Schmidt (@camsrams89) segnalati 43 minuti fa

  @ArloSmartHome I have a security light that went completely dead and it won't charge. I've tried everything offered by your community/support articles but no luck. I don't want to subscribe just to get help to fix this issue. Please help

• 
  BuffDogLover (@BuffDogLover) segnalati 43 minuti fa

  @ArloSmartHome about to return all my cameras to @Costco Thank God my membership is my warranty. This system is the worst! Customer service is a fvcking joke! Buyer beware 🤬🤬🤬🤬🤬 #arlosucks

• 
  Hoonsby (@hoonsby) segnalati 44 minuti fa

  Since customer service gets my office manager nowhere for the past 2 months, lemme try this. Hey @ArloSmartHome . You offer live 24 hour feeds with recording, but we both know that's a lie. If the camera isn't timing out, it's claiming to be offline. When we contacted you..

• 
  Jen Vesp (@JenVesp) segnalati 51 minuti fa

  @ArloSmartHome what is going on? Every time I try to view videos both the app and your website kick me back out to the login page. Starting to wonder if I should've purchased @ring.

• 
  Samm🖤 (@AbsolutLiss) segnalati 53 minuti fa

  @ArloSmartHome I have gotten back to y’all and no response, but I did as y’all asked and still had the same problem

• 
  Seth Mills (@SethMil31898231) segnalati 55 minuti fa

  @ArloSmartHome Why is arlo down?? 404 error

• 
  Samm🖤 (@AbsolutLiss) segnalati 56 minuti fa

  @ArloSmartHome Can’t seem to place my order, I’ve tried ALL day and it keeps giving me an error message or “page not found” once I’ve clicked “place order” . Is there something wrong on your website or on my end?

• 
  jackcorona (@jackcorona) segnalati 58 minuti fa

  @ArloSmartHome Arlo is down. When do you expect to be back up?!

• 
  ITmagiK (@ITmagiK) segnalati 59 minuti fa

  @ArloSmartHome Been on "chat" about an issue for nearly 30 minutes about an issue with an arlo charging cable and the arlo floodlight. Purchased 25', over priced, exterior arlo charging cable which is not charging the arlo floodlight camera! #CustomerService #CustomerExperience

• 
  baby this is keke palmer (@flemmyspankins) segnalati 59 minuti fa

  @ArloSmartHome going on day 3 of zero help from support chat/tickets about our doorbell that can’t properly record videos without freezing or malfunctioning. Technical support is absolutely awful. How is someone supposed to resolve an issue with your cameras?