Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
- Errore del dispositivo (29%)
- Log-in (26%)
- Arresto dell'app (23%)
- Funzionalità online (13%)
- Errori (10%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Errori | un mese fa |
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Log-in | un mese fa |
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Funzionalità online | un mese fa |
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Arresto dell'app | 2 mesi fa |
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Arresto dell'app | 2 mesi fa |
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Funzionalità online | 2 mesi fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Denise (@DeniseGratia) segnalati@ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.
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LUGA (@luga2020) segnalati@ArloSmartHome Still not working…
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taylorpineiro (@taylorpineiro) segnalatiLooking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.
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Ed Moreau (@edmoreau) segnalatiI have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?
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Craig Coppola (@CraigCoppola) segnalati@ArloSmartHome is so impossible To get off there email blast. Can someone help me please
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Keith Meyer 🍎🌰 (@koyote19) segnalatiHi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.
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Connie Moulaison (@conniemoulaiso) segnalati@ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?
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Andy Baryer (@AndyBaryer) segnalati@tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!
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Steve Lunceford (@dslunceford) segnalati@ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.
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716 Fan From 908 (@716_Fan_Frm_908) segnalati@ArloSmartHome fix your servers. What good is a “security” system that is down for hours.
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Steve Musselman (@SteveJMusselman) segnalati@ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!
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chuck gasaway (@ChuckGasaway) segnalati@OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.
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FjR (@fjr2320gmailco1) segnalati@ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.
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Caleb J Robinson (@calebjrobinson3) segnalati@ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.
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Jason Desaulnier (@Desaulnier27) segnalati@ArloSmartHome why does the geofencing option for my cameras not work? Please help
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justin (@BadRammaJamma) segnalati@ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!
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I am no one. (@mahasitavati) segnalati@ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.
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Chris’s Reviews & Unboxings (@C__Start) segnalatiIt seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin
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Colin (@wHENigEToFF) segnalatiSo sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML
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AmericanMade (@AmericanMadeCPM) segnalati@ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.
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John (@JohnBurke72) segnalati@ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring
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Joey Bartz (@JoeyBartz) segnalati@koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.
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Ryan Holt (@RyanHoltNC) segnalatiThe @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.
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Frank (@taita1965) segnalatiTried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.
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Farida Yasmin (@YYFaridaYY) segnalati@ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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justin (@BadRammaJamma) segnalati@ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!
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Jason Abbate (@JasonBrobbate) segnalatiLove how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash
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Rodney G. Grover (@rodneyg0) segnalati@ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.
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TCOLLEGECUSE (@TCOLLEGECUSE) segnalati@ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and