Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (29%)
• Log-in (24%)
• Arresto dell'app (21%)
• Funzionalità online (15%)
• Errori (12%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	13 giorni fa
Township of Evan	Log-in	18 giorni fa
Perth	Funzionalità online	24 giorni fa
Olney	Arresto dell'app	25 giorni fa
Longmont	Arresto dell'app	un mese fa
Longmont	Funzionalità online	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  F3L!C!A (@FreakyFelicia) segnalati 2 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Citizen Mane (@HoosierFordMan) segnalati 3 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Hot Dice (@WisconsinSport6) segnalati 10 minuti fa

  @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

• 
  TeeVeeTee (@TeeVeeTee1776) segnalati 12 minuti fa

  @ArloSmartHome Any idea of a time fix? We’ve had bears come by when I’m out. Not cool. I bought cameras for a reason.😬 If not fixed , we’re going to have to move to a different service/camera. It’s been WAY too long safety wise. How about you go back to a prior release for us?

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 16 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  BIG Q DOG ✊🏾 (@Qinda808) segnalati 18 minuti fa

  @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

• 
  d@nielle (@daniellemrubio) segnalati 18 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  Sharee Nicole (@sdottnicole) segnalati 19 minuti fa

  @ArloSmartHome is there an issue with Trusting new devices for 2FA? My new iPhone and iPad both get error messages when I try to add as trusted devices. My old phone and iPad have been deleted.

• 
  C (@CGurciullo) segnalati 21 minuti fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  Finchwizard (@Finchwizard) segnalati 22 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  John (@JohnBurke72) segnalati 24 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  Jason Abbate (@JasonBrobbate) segnalati 26 minuti fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  I am no one. (@mahasitavati) segnalati 27 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  Joey Bartz (@JoeyBartz) segnalati 27 minuti fa

  @koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 28 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 32 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  Tungen Gasche (@TungenGasche) segnalati 32 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Jason Abbate (@JasonBrobbate) segnalati 34 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  Greg - digging through archives (@GregLilly) segnalati 38 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  Alex Mereness (@MerenessAlex) segnalati 39 minuti fa

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

• 
  Farida Yasmin (@YYFaridaYY) segnalati 41 minuti fa

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 42 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 51 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  Gaaiz (@gaaiz) segnalati 51 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

• 
  mauriciobond (@mauriciobond23) segnalati 51 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Jacob Hernandez (@JJHulk85) segnalati 53 minuti fa

  @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

• 
  Shaydie Blue (@Shaydieblue) segnalati 54 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 56 minuti fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

• 
  Christopher (@Chris_Y3MX) segnalati 57 minuti fa

  Just learned that as of Jan 1, 2023 @ArloSmartHome is ******* all their customers and the equipment we have installed in going to end up in the trash.

• 
  justin (@BadRammaJamma) segnalati 60 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!