Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (30%)
• Log-in (30%)
• Errore del dispositivo (20%)
• Arresto dell'app (10%)
• Errori (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Oberstdorf	Funzionalità online	8 giorni fa
Schwarzheide	Log-in	9 giorni fa
Frankfurt am Main	Funzionalità online	15 giorni fa
Oldenburg	Log-in	16 giorni fa
Bochum	Errore del dispositivo	20 giorni fa
Jonage	Errore del dispositivo	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Victorious HazaEL (@Praise2ADONAI) segnalati 9 secondi fa

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence

• 
  kEVin in Dallas (@Kev_Bik) segnalati 32 secondi fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Nickalas W. Venables (@TheRealNWV) segnalati 3 minuti fa

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 3 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 4 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  NotBorg (@MagaDplorable) segnalati 6 minuti fa

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

• 
  I am no one. (@mahasitavati) segnalati 7 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Luis Ortiz (@luisaggie) segnalati 9 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Jason Abbate (@JasonBrobbate) segnalati 12 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  Brendan Gill (@scribeteach) segnalati 13 minuti fa

  @ArloSmartHome Is there some sort of system-wide firmware update issue?

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 15 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  chuck gasaway (@ChuckGasaway) segnalati 17 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  T (@PondrPowered) segnalati 18 minuti fa

  @ArloSmartHome is your system down???

• 
  Dayne Turner (@DayneTurner1) segnalati 20 minuti fa

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

• 
  Mike Woslager (@MikeWoslager) segnalati 32 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  justin (@BadRammaJamma) segnalati 34 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  carly wilson (@carlyally11) segnalati 37 minuti fa

  @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

• 
  Ellen Foster (@ellennnfoster) segnalati 37 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  nooriiiii🇮🇶 (@nunu_nooor) segnalati 42 minuti fa

  If you want the absolute worst security camera buy an Arlo @ArloSmartHome

• 
  Mike Hancock (@GCWebDesigner) segnalati 42 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  mamamae (@maegansmiles04) segnalati 42 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 50 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  AJG (@AntJGumm) segnalati 50 minuti fa

  @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

• 
  Spicy Bits 🤡 Show (@TheTruthSekr) segnalati 52 minuti fa

  @Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company

• 
  Corey Crooks (@cdcrooks) segnalati 54 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  T Guthrie (@Guppy7T) segnalati 55 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  justin (@BadRammaJamma) segnalati 56 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  mauriciobond (@mauriciobond23) segnalati 56 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Evan Cook (@cook1122) segnalati 56 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 60 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.