Arlo inattivo o non funzionante? Problemi, stato e interruzioni

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (23%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (18%)
• Errori (10%)
• Website (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Perkasie	Errori	un giorno fa
New York City	Errore del dispositivo	4 giorni fa
Salzgitter	Log-in	5 giorni fa
Fort Wayne	Errore del dispositivo	6 giorni fa
London	Errori	8 giorni fa
Salinas	Errore del dispositivo	10 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Mark Walsham (@MarkTechArc72) segnalati 2 minuti fa

  Any of my tech friends here have an @ArloSmartHome Wired #Video #Doorbell ? Just installed a new one and keeps dropping off network, although my #Pro3 cameras all working. Hub connected all OK. Doorbell is only 6 ft from Wi-Fi router (ASUS RT-AX92U). Help!

• 
  😐 (@cdcast1991) segnalati 3 minuti fa

  @ArloSmartHome I will have you know that your cameras are dissapointing because they are constantly disconnecting from the wifi. Constantly! It's terrible quality made worse that connecting them back to the wifi is difficult. Makes me regret ever getting them.

• 
  Shawn Sakamoto (@shawnsakamoto) segnalati 5 minuti fa

  @ArloSmartHome @mbmcrae @scottpmcm 2hrs 38m on phone support for a problem reported since 2020 (no HomeKit code shipped with "HomeKit compatible" Arlo devices). Token reset on hub didn't work so now waiting to hear back from engineering.. Really??

• 
  Jenn (@hate_nj) segnalati 5 minuti fa

  @ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working & on line help is hard for a 77 year old woman so how are u going to assist? Do not buy a product that has no number to call for support in the US folks!

• 
  roy squillario (@royj11) segnalati 6 minuti fa

  @ArloSmartHome No customer service how safe can it be? I have a billing problem and your rep by email tells me I don’t have an account - so where is my monthly payment going ?

• 
  Tyler Smith (@tuler) segnalati 8 minuti fa

  @ArloSmartHome the last place I want to see an ad is when I login to my Arlo app to find out if someone is trying to break into my home.

• 
  Andy Hunter (@AndyHefc1878) segnalati 10 minuti fa

  @ArloSmartHome Help help help tried contacting on line contacting by phone (UK) my Arlo doorbell keeps disconnecting from my Google home absolute nightmare tried reconnecting only getting notifications by phone so disappointed in product and customer service, or lack of. HELP

• 
  Bruce Olsen (@BruceOl57972393) segnalati 11 minuti fa

  @ArloSmartHome Well maybe this will work, Ive been trying to log on for two day, changing password a dozen times doesnt get it done , Is there a human being at Arlo that can help.

• 
  Mark Cohen (@mpcsh_) segnalati 15 minuti fa

  @x71n3 @engineering_bae @ArloSmartHome if so, that's news to me! do you have more info you could share? I'm able to access the footage on my dream machine pro over the local network, even during an internet outage, and my (very comprehensive) network stats show no evidence of such a connection to ubiquiti's servers.

• 
  Taylor Poindexter (@engineering_bae) segnalati 16 minuti fa

  @alexfromstrohs @ArloSmartHome So the poor customer service is a theme lol I hate that that’s happening 😞

• 
  roy squillario (@royj11) segnalati 20 minuti fa

  @ArloSmartHome @treasuretruck Why don’t you have a telephone number people can call you on. I have a billing issue and there is no way to resolve it - your app dies not provide the support it should if you have no phone numbers that work. Perhaps your going out of business?

• 
  Ron (@ronsteendotcom) segnalati 22 minuti fa

  Hey @KTLA my @ArloSmartHome battery stopped working in three days instead of 365. That sure seems unreasonable. None of their people will help so I had to turn to twitter. Hope you guys aren’t using them. Love your show.

• 
  Mohammed S Hussain (@m_s_hussain) segnalati 28 minuti fa

  @engineering_bae @ArloSmartHome Hmm interesting model on returns. But you have a **** product. Sorry.

• 
  Our Unicorn Diaries (@our_unicorn) segnalati 31 minuti fa

  @ring "What we can do for you today is offer a discount toward the purchase of a new device. We can get you a special, one-time discount of 35% off of a new device of your choice" PISS POOR SERVICE! Don't buy this **** product. @ArloSmartHome is a much better product

• 
  Barbie D H (@barbiesway) segnalati 32 minuti fa

  @ArloSmartHome It'd be nice to talk to a human when you chat says "it's new and has no answer" TERRIBLE customer service. I have to pay Xtra for cameras that originally came as a pack With Arlo secure IF I join the multiple & pay that monthly fee will you stop the other fees?

• 
  757DUVAL (@johnq32185) segnalati 34 minuti fa

  @ArloSmartHome Arlo will NOT connect to Alexa. Code sent to authenticate does not send. Please correct this problem I bought the doorbell specifically to access through Echo Show.

• 
  DJN (@MaizeRage86) segnalati 34 minuti fa

  @ArloSmartHome is a pain to contact. You get a virtual rep. They give you instructions. You follow said instructions. Then end chat because you didn’t respond fast enough. What ********? Multi task on one screen? Asinine

• 
  Our Unicorn Diaries (@our_unicorn) segnalati 35 minuti fa

  @ring Customer service USED to be good. I’ve been with them since their prototype door camera. But now their customer service is awful. They know there’s an issue with their cameras but they quote their TOS and offer 35% off a new camera! @ArloSmartHome seems a better choice.

• 
  757DUVAL (@johnq32185) segnalati 35 minuti fa

  @ArloSmartHome Arlo will NOT connect with to Alexa. Code sent to authenticate does not send. Please correct this problem I bought the doorbell specifically to access through Echo Show.

• 
  Dr. Keith Rose (@TheScalpeledge) segnalati 37 minuti fa

  PSA: Never use @ArloSmartHome . Their customer support is terrible to nonexistent. You are wasting your money. I am amazed they are in business.

• 
  Ron (@ronsteendotcom) segnalati 40 minuti fa

  Hi @ArloSmartHome, your customer service people won’t Help me out at all, can you please? Your battery died in 3 days, the XL. The box says 365 but the customer service reps don’t want to help. What can a person do here?

• 
  Tom Bowen (@WSOMarketing) segnalati 42 minuti fa

  Man @ArloSmartHome I see why you don't call yourself Arlo Smart Support, because I've tried for over two years to get your lousy camera to work, and I have NEVER been able to get it to connect, yet you refuse to let me talk to ANYONE to help me. No support? Why?

• 
  Rich Guadalupe McDonald (@BiomedicalDude) segnalati 44 minuti fa

  @ArloSmartHome Changing a battery on one camera and it says I need to subscribe. I had this system for 4+ years. Need help.

• 
  Ignatz (@ignatzrats) segnalati 45 minuti fa

  @ArloSmartHome Worst tech support ever.

• 
  rick (@Bubba86313473) segnalati 49 minuti fa

  @ArloSmartHome Repairing a device after it has unpaird from the basestation is a nightmare, are you serious? I makes me do a full system reset, remove and re add the device every time. Is this thw quality of your systems?

• 
  Clive (@evilC1267) segnalati 53 minuti fa

  @ArloSmartHome Hi Arlo, please explain why I was charged this month after I cancelled my membership a month ago? Also, now when I try to login my account says maximum number of logins exceeded (I am not logged in anywhere). Thank you

• 
  Maria Soriano Young (@MariaSYoung0710) segnalati 55 minuti fa

  Hi @ArloSmartHome, for as much as we paid for a doorbell camera and two additional cameras, we shouldn’t be having as much trouble working with these devices as we’ve experienced (somewhat consistently) since purchase. Very disappointed in your systems.

• 
  Jenn (@hate_nj) segnalati 56 minuti fa

  My Mother in law has @ArloSmartHome cameras. They aren’t working and on line help is hard for a 77 year old woman. No phone number to call for support in the US but they want to keep people safe. Yea right. #epicfail

• 
  Jenn (@hate_nj) segnalati 56 minuti fa

  @ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working and she on line help is hard for a 77 year old woman so…. how are u going to assist? Do not recommend a product that has no number to call for support in the US!!!

• 
  Eliks (@Eliks) segnalati 57 minuti fa

  @ArloSmartHome @TMobile And your server connections is so bad, that it takes MINUTES to get notified for the event! Security my ***!