Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (31%)
• Log-in (25%)
• Arresto dell'app (22%)
• Funzionalità online (13%)
• Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	19 giorni fa
Township of Evan	Log-in	23 giorni fa
Perth	Funzionalità online	un mese fa
Olney	Arresto dell'app	un mese fa
Longmont	Arresto dell'app	un mese fa
Longmont	Funzionalità online	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  BeljicaPeak (@BeljicaPeak) segnalati 6 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  Ellen Foster (@ellennnfoster) segnalati 8 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  mauriciobond (@mauriciobond23) segnalati 9 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  DaZi (@daziphoto) segnalati 10 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  Jeff Karotkin (@jhkarotkin) segnalati 12 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  Jerry Norman (@JerryNo40834855) segnalati 13 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) segnalati 14 minuti fa

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

• 
  F3L!C!A (@FreakyFelicia) segnalati 17 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Jason Abbate (@JasonBrobbate) segnalati 19 minuti fa

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  mrspeeed (@mrspeeed4) segnalati 20 minuti fa

  @ArloSmartHome Product is garbage

• 
  Mircea Piturca (@mirceadesign) segnalati 27 minuti fa

  @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

• 
  Gaaiz (@gaaiz) segnalati 28 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

• 
  ARLO THE NIGHTMARE (@ArloSmartHomes) segnalati 29 minuti fa

  @ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos

• 
  Jason Abbate (@JasonBrobbate) segnalati 30 minuti fa

  @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 31 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Luis Ortiz (@luisaggie) segnalati 33 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Save Lives! (@BrotherBourbon) segnalati 35 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  KerriEngebrecht (@kerri0413) segnalati 35 minuti fa

  Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.

• 
  Alex Mereness (@MerenessAlex) segnalati 35 minuti fa

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

• 
  Tungen Gasche (@TungenGasche) segnalati 39 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Michael Bobelian (@mbobelian) segnalati 40 minuti fa

  In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

• 
  Denise (@DeniseGratia) segnalati 42 minuti fa

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

• 
  Jason Abbate (@JasonBrobbate) segnalati 44 minuti fa

  Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

• 
  Christopher Hahn (@ChrisHahn14) segnalati 48 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  DM (@Dean1Michael) segnalati 49 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  Hot Dice (@WisconsinSport6) segnalati 50 minuti fa

  @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

• 
  Rodney G. Grover (@rodneyg0) segnalati 56 minuti fa

  @ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.

• 
  Mike Woslager (@MikeWoslager) segnalati 57 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Steve Lunceford (@dslunceford) segnalati 58 minuti fa

  @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

• 
  Jaszlyn Fennelle (@JaszlynF) segnalati 60 minuti fa

  @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !