Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (32%)
• Log-in (24%)
• Arresto dell'app (19%)
• Funzionalità online (14%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	8 giorni fa
Township of Evan	Log-in	13 giorni fa
Perth	Funzionalità online	20 giorni fa
Olney	Arresto dell'app	21 giorni fa
Longmont	Arresto dell'app	26 giorni fa
Longmont	Funzionalità online	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  mauriciobond (@mauriciobond23) segnalati 2 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Melissa (@llprncs) segnalati 9 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  Jacob dailey (@Jacobdailey1517) segnalati 13 minuti fa

  @ArloSmartHome might be one of the worst products and app I’ve ever used..

• 
  justin (@BadRammaJamma) segnalati 15 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  AmericanMade (@AmericanMadeCPM) segnalati 20 minuti fa

  @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 21 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  N (@nbbirch22) segnalati 22 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  Hurleys (@Hurleys96) segnalati 23 minuti fa

  @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

• 
  John (@JohnBurke72) segnalati 23 minuti fa

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  DM (@Dean1Michael) segnalati 26 minuti fa

  @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.

• 
  BeautifulOne (@Beautifulone119) segnalati 29 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  Tim Kivi (@timkiviprime) segnalati 29 minuti fa

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

• 
  Luis Ortiz (@luisaggie) segnalati 30 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  ARLO THE NIGHTMARE (@ArloSmartHomes) segnalati 31 minuti fa

  @ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos

• 
  mauriciobond (@mauriciobond23) segnalati 32 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Julie Younglove (@YoungloveJulie) segnalati 34 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  Matt (@MWillner2) segnalati 35 minuti fa

  Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 35 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  mamamae (@maegansmiles04) segnalati 36 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  T (@PondrPowered) segnalati 36 minuti fa

  @ArloSmartHome is your system down???

• 
  Jason Abbate (@JasonBrobbate) segnalati 36 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  Greg - digging through archives (@GregLilly) segnalati 37 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  nooriiiii🇮🇶 (@nunu_nooor) segnalati 40 minuti fa

  If you want the absolute worst security camera buy an Arlo @ArloSmartHome

• 
  Keith Meyer 🍎🌰 (@koyote19) segnalati 41 minuti fa

  Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.

• 
  Doug (@BULLYDOG77) segnalati 44 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  Jeff Karotkin (@jhkarotkin) segnalati 45 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  Andy Baryer (@AndyBaryer) segnalati 49 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Noel Charath (@nchara1) segnalati 50 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  BeljicaPeak (@BeljicaPeak) segnalati 50 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  Deryck Evelyn (@deryckev) segnalati 56 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.