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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (33%)
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Errore del dispositivo (31%)
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Log-in (21%)
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Website (10%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Log-in | ||
| Log-in | ||
| Funzionalità online | ||
| Errore del dispositivo | ||
| Log-in | ||
| Log-in |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Grant OParity
(@go_parity) segnalati
@ArloSmartHome @mbmcrae Would love to do that.....if your system worked. Got any plans to fix soon?
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TenBear
(@Tenbear24) segnalati
@ArloSmartHome Worse cameras ever made! Do not buy! Cameras constantly go out with no phone number for customer service to help.
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Michelle Bruni
(@Michellchelle) segnalati
Regretting buying @ArloSmartHome cameras. This is some buggy tech. Our motion detection keeps triggering but no videos display and nothing in the library. Seems like a new issue every week.
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Winterboarder
(@CryptoZooGuard) segnalati
@ArloSmartHome i got 2x Pro4 cams that show offline. One is still sending alerts and video. The other can’t detect it after trying to fix it. Can’t find any help just robots.
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themaster
(@themaster727) segnalati
@ArloSmartHome hello I'm having an issue with my wirefree door bell. No matter what I do I can't get motion alerts on my phone, echos, Nests or my Arlo Chime. Door bell ringing is working and motion alerts work on all my other Arlo cameras!
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Rich
(@FSURich) segnalati
@ArloSmartHome How can we keep a lookout if our camera is offline and you have no timeframe for restoration?
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Chris Worth, MSc, RN, NIP
(@chrisjworth) segnalati
dall'
Ticknall, England
@ArloSmartHome your chime 2 is a rip off. Cannot install it despite trying for hours even with you’re “customer support”. Terrible product and service
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eternal optimist
(@dettybo) segnalati
@ArloSmartHome can't access my library videos, apparently you are working in the problem, you've been working in this for weeks, paid a lot for your security cameras - are you going to fix this
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Roei Eisenberg רואי איזנברג 🟣
(@roeiwrites) segnalati
been recommending @ArloSmartHome cameras for years but after adding several new Ultras, my phone has become unusable with constant and incessant false notifications when I asked Arlo for a one-month refund ($10), I was denied for not bringing up the issue earlier what a joke
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Adam Zuckerman
(@AdamZ) segnalati
@ArloSmartHome, Arlo email support is a joke. They're now telling me I need to return a camera I bought last week and rebuy it to get a discount they're offering on a new camera b/c their support didn't reply to a warranty request ticket when a broken camera was under warranty.
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Grant OParity
(@go_parity) segnalati
@BrettAScudder @ArloSmartHome @ask_Arlo and once again, logging in though the website it says camera are offline - they are not bc am receiving notifications through the phone app. Been a couple years with this problem, will it ever be fixed permanently?
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Wade
(@wade2305) segnalati
@ArloSmartHome I can’t purchase a subscription because your website is garbage and full of glitches. My $400 cameras are dummy cams now. I need a refund because you won’t support my camera after the trial period ended. Case number 42998053. Your IT department can’t even help
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No_Mattic
(@No_Mattic) segnalati
@ArloSmartHome why have my cameras been down all day? Why no outage notification via email or the app? Im still within the trial period of your paid service, this is not a good look.
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SMisenplace
(@SMisenplace) segnalati
@ArloSmartHome Your cameras are good but your customer support is garbage. I just bought the Ultra2 bundle this week and can't get it to connect. In order for me to talk to someone, I have to subscribe? I'm not paying you for service if I don't even know if your product works!
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My Smart Home Gear
(@SmartHomeGear) segnalati
@ArloSmartHome Hello. I have a problem w/ my security light hub that shows up in my wifi, but no longer shows up in the app under base stations/hubs. I've tried reconnecting ( add new device, etc) and I can't get it on my wifi - likely because it's already there. Thoughts?
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GLAUCO DAMAS
(@GlaucoDamas) segnalati
@ArloSmartHome It would be great if you could fix the bugs I have every day with my Arlo cameras (and the Android app).
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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rich cooke
(@richardjamesec) segnalati
@ArloSmartHome The battery life on the Arlo Pro 4 is so poor that it is unusable. You advertise 3-6 months but it lasts for less than 4 days "because there is too much activity in front of my house"! It is clearly not fit for use in a city - yet you refuse to give me a refund!
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ArloSmartHome KINDLY fix this. I am not able to access recordings thru the website today. It's obvious my system is not offline because notifications and recordings are coming thru on the phone app. This has been an intermittent problem for YEARS. Please fix it.
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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cbow
(@MvpCbow) segnalati
These @ArloSmartHome cameras and support systems ******* suck!! The worst investment ever! Always give you the run around
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JAMES BAILEY
(@JAMES91133) segnalati
@ArloSmartHome I purchased an Arlo Go and immediately had battery trouble. I contacted customer service about a replacement. they agreed to send a replacement. a week with no replacement I again contacted customer service who still can’t figure out how to send it. I’m stuck.
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Harriett O'Toole
(@HarriettOToole2) segnalati
@ArloSmartHome What's up with the 'appearing offline message?' I see status that it affects devices connected to wifi...any ETA on fix?
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3000 Love
(@spense_goblue) segnalati
@ArloSmartHome SOMEONE BETTER CALL ME. You have the WORST customer service on the planet. It has been over 2 weeks since I uploaded proof that you were double-charging me for over a year. You owe me a refund of over $240. I’m done with your **** products and your **** service.
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Lee Cleaver
(@cleavel09) segnalati
I cannot explain how bad of an experience we are having with @ArloSmartHome. Absolutely terrible.
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JAMES BAILEY
(@JAMES91133) segnalati
@ArloSmartHome don’t buy this. I bought a unit that was defective. I have been trying to resolve thru chat help for over a month. Spending hours on the chat. And still no resolution and no real attempt to resolve the problem. Just tonight the customer service just disconnected.
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Paul Tinay SDP
(@paultinay) segnalati
@NevialArolyn @ar_rothschild @ArloSmartHome Gosh you’re right. My bad. Looks like my Nest but on closer inspection I can see Arlo!
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Do The Right Thing
(@NotAppropriate2) segnalati
@ArloSmartHome - My Arlo Go camera (first version) batteries have been draining very quickly in the past month or two. Is a bad firmware update responsible for this?????
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Wlad Kocerka
(@wladmir_k) segnalati
@ArloSmartHome - For the last few months I've been trying to renew my subscription. I've tried to contact support, but all they know is to ask me to clear my browser. Can I get real help here please?
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cbow
(@MvpCbow) segnalati
To my fellow consumers whatever you do, don’t buy anything @ArloSmartHome they have the worst customer support. 🤬🤬🤬🤬🤬