Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (30%)
• Funzionalità online (25%)
• Log-in (18%)
• Arresto dell'app (12%)
• Errori (9%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Errore del dispositivo	3 giorni fa
Longmont	Errore del dispositivo	4 giorni fa
Longmont	Errore del dispositivo	5 giorni fa
Longmont	Errore del dispositivo	6 giorni fa
Longmont	Errore del dispositivo	6 giorni fa
Longmont	Errore del dispositivo	9 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Shaydie Blue (@Shaydieblue) segnalati 40 secondi fa

  I should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.

• 
  chuck gasaway (@ChuckGasaway) segnalati 5 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  Alex Mereness (@MerenessAlex) segnalati 5 minuti fa

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

• 
  Jeff Karotkin (@jhkarotkin) segnalati 6 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  Alex (@alex__0113) segnalati 10 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  HearUsRoar #Healthcare=HumanRight 🔥 (@BeingTheBern) segnalati 11 minuti fa

  @ArloSmartHome Hahaha! Your ****-*** company will soon be heading to court after you just screwed every last customer you ever had!!! You are finished 4eva. You bankrupted yourselves! 🖕💯🖕

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 11 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  Shaydie Blue (@Shaydieblue) segnalati 13 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Mike Woslager (@MikeWoslager) segnalati 15 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  taylorpineiro (@taylorpineiro) segnalati 15 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  Save Lives! (@BrotherBourbon) segnalati 15 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  Steve Musselman (@SteveJMusselman) segnalati 17 minuti fa

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

• 
  mauriciobond (@mauriciobond23) segnalati 19 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Tungen Gasche (@TungenGasche) segnalati 21 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Luis Ortiz (@luisaggie) segnalati 23 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  FjR (@fjr2320gmailco1) segnalati 23 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Mike Woslager (@MikeWoslager) segnalati 24 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Victorious HazaEL (@Praise2ADONAI) segnalati 28 minuti fa

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence

• 
  mauriciobond (@mauriciobond23) segnalati 30 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Colin (@wHENigEToFF) segnalati 32 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  RossCreations (@CreationsRoss) segnalati 36 minuti fa

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

• 
  Jerry Norman (@JerryNo40834855) segnalati 39 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  Shaun Verses Sheep (@shaunvssheep) segnalati 42 minuti fa

  @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

• 
  TypicalPanda (@Typicallypanda) segnalati 45 minuti fa

  @ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.

• 
  Wowzr (@Wowzzr) segnalati 51 minuti fa

  @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

• 
  🌹🌹QuinneyUte🌹🌹 (@QuinneyUte) segnalati 54 minuti fa

  **** @ArloSmartHome for abandoning its products and trying to force customers into subscriptions

• 
  Bailey (@ColinBaileyUK) segnalati 56 minuti fa

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

• 
  Butters Mom (@laurakwhiteside) segnalati 56 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  kEVin in Dallas (@Kev_Bik) segnalati 59 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Evan Cook (@cook1122) segnalati 60 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.