Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (33%)
• Funzionalità online (22%)
• Log-in (22%)
• Errori (22%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Vreden	Errori	5 giorni fa
Sanford	Errore del dispositivo	8 giorni fa
Oberstdorf	Funzionalità online	19 giorni fa
Schwarzheide	Log-in	20 giorni fa
Frankfurt am Main	Funzionalità online	26 giorni fa
Oldenburg	Log-in	28 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  justin (@BadRammaJamma) segnalati 2 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  LakeShowFresh (@LakeSkol) segnalati 3 minuti fa

  @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

• 
  Greg - digging through archives (@GregLilly) segnalati 4 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 13 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  Webaaz (martin) (@webaaz) segnalati 16 minuti fa

  @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 17 minuti fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

• 
  Victorious HazaEL (@Praise2ADONAI) segnalati 17 minuti fa

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence

• 
  Corey Crooks (@cdcrooks) segnalati 17 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  mauriciobond (@mauriciobond23) segnalati 22 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 24 minuti fa

  @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

• 
  Mike Woslager (@MikeWoslager) segnalati 27 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Keith Meyer 🍎🌰 (@koyote19) segnalati 35 minuti fa

  Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.

• 
  kEVin in Dallas (@Kev_Bik) segnalati 37 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Yotam Ben Ami (@ybenami) segnalati 37 minuti fa

  Just how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...

• 
  Evan Cook (@cook1122) segnalati 39 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 42 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  T Guthrie (@Guppy7T) segnalati 42 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  Cyndi (@theredwings26jk) segnalati 43 minuti fa

  @ArloSmartHome Resolved the problem everything is back on and working.

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 44 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  Donna Rosser (@barefootphoto) segnalati 45 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 48 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  SAMA (@SAMA92458684) segnalati 49 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  mauriciobond (@mauriciobond23) segnalati 49 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  mamamae (@maegansmiles04) segnalati 49 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  Ian Ireland (@amracinggreen) segnalati 50 minuti fa

  @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

• 
  Jason Abbate (@JasonBrobbate) segnalati 50 minuti fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  Andy Baryer (@AndyBaryer) segnalati 51 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  dylan (@DylanStratton) segnalati 52 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 55 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  Kristina (@KNanaG1) segnalati 58 minuti fa

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?