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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (49%)
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Funzionalità online (16%)
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Errore del dispositivo (12%)
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Website (10%)
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Arresto dell'app (8%)
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Errori (6%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Errore del dispositivo | ||
| Errore del dispositivo | ||
| Funzionalità online | ||
| Funzionalità online | ||
| Arresto dell'app | ||
| Log-in |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Abhishek Bhatnagar
(@Abhi26B) segnalati
@ArloSmartHome - Your Customer Service is worst of all! There is no after sales / warranty support in Australia. I had bought Pro2 cameras and within 1 week the battery died! I have been following with customer service since 2 months 42121207 and 42093876 no response from arlo
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david nico
(@davidenico) segnalati
and if the argument is they're terrible looking as to be a deterrent, thats nonsense, you need up close hidden cameras that can actually identify perps. @LOREXTECHNOLOGY @ArloSmartHome @googlenest
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Jason Szumlanski
(@szumlanski) segnalati
@ArloSmartHome why does your customer service suck SO BAD?! See case 42140169. Replace my SECOND faulty camera in my system during the warranty period. I'm tired of waiting (again). #Arlo
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Mark
(@Chick3nDinn3r) segnalati
Forgot to mention this all started because I had a package stolen and the 2 @ArloSmartHome pointed at it were both not working so they serve literally no purpose. Other than to give my ladder a workout when I have to get it out to resync or charge the things.
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Bob Kindulas
(@bobkindulas) segnalati
If you are shopping for security cameras, my advice would be stay away from @ArloSmartHome. Support is incompetent. Such a bad experience. The cameras are going back.
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Chad McCullough
(@chadmccullough) segnalati
@GiveMeSpace3 @ArloSmartHome They keep dropping from our network and when I attempt to add them back, the app can't find them. Keep getting an error stating that they are offline and not connected to a network. And on one, the battery dies after just 3 or 4 days of use (when it's actually working).
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Doty
(@tperodactyl) segnalati
@ArloSmartHome Guess I'll look at returning it since you guys couldn't help me out. Would rather lose out on $400 than send me a $5 outdoor mount that shouldve came with the kit. One indoor and one outdoor makes no sense
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Jason Szumlanski
(@szumlanski) segnalati
@ArloSmartHome Peace of mind? Try piece of junk. Replace my faulty Arlo camera (see case 42140169). Your customer service is a JOKE! Outsourced imbeciles. Or maybe robots. Worst customer service EVER!
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Scott Craft
(@sabresfans2836) segnalati
dall'
Henrietta, New York
@ArloSmartHome your customer service is a complete clown show!!!!!!!! You’re a complete **** show!
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Caracuse
(@Caracuse) segnalati
@ArloSmartHome this is my second monitor now ....I love your devices, but when they are bad they are really realllyyyy bad.
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Caracuse
(@Caracuse) segnalati
@ArloSmartHome pleaseeeeeeeee help a tired mom out here .....🙏🏻🙏🏻🙏🏻
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Trish Goggin
(@trishodonnell99) segnalati
@ArloSmartHome cancelling my subscription. Camera not working battery won’t charge. Arlo support not even responding. Buy Ring instead. @ArloSmartHome take your money but then ignore you
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Ian Davies
(@iandavies391) segnalati
@ArloSmartHome @NETGEAR I know your support people are working at home but the last 3 calls I have made have been a waste of time. At least give your people good internet at home so they can work properly and be herd. 3 calls and an hour later still have the initial problem.
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Nan Brewer
(@BrewerETC) segnalati
@ArloSmartHome yesterday’s update has shut down the ability for my new wireless doorbell to record video. Get alerts. No images. Can view live and manually record. FIX THIS!
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Kevin.
(@Km7D) segnalati
@ArloSmartHome Hi, I just purchased a Arlo Pro 2 to replace another base station that went bad. It doesn’t look like I can get my older cameras to record unless I have a subscription, but I should get 7 days free, correct?
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Caracuse
(@Caracuse) segnalati
@ArloSmartHome my arlo baby disconnects from our network every 30 seconds. It is NOT my router /network causing the issue which leads me to believe the WiFi in the monitor is going bad...
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Ben BLM
(@benhm3) segnalati
@blacktechguru @ArloSmartHome Wouldn’t it be cool if we could offer a local, anonymized (zero trust) server for your customers for these?
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Paul
(@crazypeas1) segnalati
@ArloSmartHome trying to sign up to an account to set up the Arlo Pro 3 and not receiving the email confirmation. Tried a few times now to resend but nothing. Can you help?
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Doty
(@tperodactyl) segnalati
@ArloSmartHome Poor customer service. Get an Arlo 3 for Christmas and give me an indoor mount and an outdoor mount for 2 cameras I want outside. So I have to pay $20 to mount my camera
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Scott Craft
(@sabresfans2836) segnalati
dall'
Henrietta, New York
@ArloSmartHome what a joke your Arlo pro 3 cam is!! It’s a garbage cam! Can’t believe I wasted my $ on your cam! @alzassociation please don’t recommend this cam to any caretakers trying to protect their out of town family members!
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Tre
(@LoudMouthTre) segnalati
Man @ArloSmartHome has the worst camera systems. Swear I spend more time changing batteries than anything else
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txogswell
(@txogswell) segnalati
@ArloSmartHome @HomeDepot Alright arlo has proven to be a crap brand. 1. Bad batteries 2. Cameras continue to go offline constantly! I will never recommend this brand again!
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Charlie Kwalwasser
(@ckwalwasser) segnalati
@ArloSmartHome video doorbell firmware update won’t work. It times out. Customer support is unhelpful. Please post a protocol for dealing with this issue.
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Sean Cox
(@hscox030) segnalati
@ArloSmartHome @IFTTT I have a rule: If a @smartthings switch turns on Then arm an Arlo cam Problem is my Arlo Q cam isn’t arming I have another to disarm. I deleted the rules in IFTTT then created new but they still aren’t working. It used to work but no longer. Any help guys?
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💥 B.C. 💥
(@bcar473) segnalati
@mbmcrae @ArloSmartHome Awesome! Thanks! Super frustrating to get surface level tech support from the chat that never fixes the issue!
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chip black
(@chipblacklabel) segnalati
@AdamSinger @ArloSmartHome didnt someone hit your garage door too? or same issue
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Ex Free school meals recipient in the High Peak
(@GiveMeSpace3) segnalati
@chadmccullough @ArloSmartHome We've had ours for a couple of years problem free
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Phil
(@atkinphil) segnalati
@ArloSmartHome please help. Been told to call the uk help line 0800 970 3054 by your online chat team. Called 30 times over the last few days and all I get after 5 mins on hold is “we are having technical difficulties” & I get hung up on. Awful customer service #CustomerService
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Jason Szumlanski
(@szumlanski) segnalati
@AlexTillas17 @ArloSmartHome I just got another unbelievably useless email from their team that supposedly handles warranty claims. I swear, it's a robot handling this department. This can't be an actual human... Unless they are purposefully screwing with me at this point. Worst customer service ever.
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Jeryl Eastman
(@EastmanJeryl) segnalati
@ArloSmartHome you guys are horrible. Been trying to reach you to resolve an issue for 3 weeks! Keep getting same non-helpful form letter.