Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (31%)
• Log-in (25%)
• Arresto dell'app (19%)
• Funzionalità online (14%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	9 giorni fa
Township of Evan	Log-in	14 giorni fa
Perth	Funzionalità online	21 giorni fa
Olney	Arresto dell'app	22 giorni fa
Longmont	Arresto dell'app	27 giorni fa
Longmont	Funzionalità online	un mese fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Craig Allen (@CraigAllen0921) segnalati 4 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  C (@CGurciullo) segnalati 5 minuti fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  Stud Sterling (@StudSterling) segnalati 5 minuti fa

  @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.

• 
  Shaun Verses Sheep (@shaunvssheep) segnalati 6 minuti fa

  @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

• 
  Connie Moulaison (@conniemoulaiso) segnalati 9 minuti fa

  @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

• 
  Scott 🌻 (@ScottyWitte) segnalati 12 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 13 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Christopher (@Chris_Y3MX) segnalati 16 minuti fa

  Just learned that as of Jan 1, 2023 @ArloSmartHome is ******* all their customers and the equipment we have installed in going to end up in the trash.

• 
  Jerry Norman (@JerryNo40834855) segnalati 17 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  John (@JohnBurke72) segnalati 20 minuti fa

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 21 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Colin Wheeler (@colinpwheeler) segnalati 22 minuti fa

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

• 
  LUGA (@luga2020) segnalati 25 minuti fa

  @ArloSmartHome Still not working…

• 
  Michael Bobelian (@mbobelian) segnalati 26 minuti fa

  In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

• 
  d@nielle (@daniellemrubio) segnalati 27 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 27 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  mauriciobond (@mauriciobond23) segnalati 27 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Alex (@alex__0113) segnalati 29 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 30 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  Hurleys (@Hurleys96) segnalati 31 minuti fa

  @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

• 
  Doug (@BULLYDOG77) segnalati 34 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 38 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  Justin Edmead (@JustinEdmead) segnalati 39 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Mike Hancock (@GCWebDesigner) segnalati 51 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  Jake Campbell (@JCampbell_00) segnalati 54 minuti fa

  @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 54 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 55 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Jason Abbate (@JasonBrobbate) segnalati 58 minuti fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  I am no one. (@mahasitavati) segnalati 59 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Dante Hinojosa (@dinferno21) segnalati 60 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead