Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (28%)
• Log-in (23%)
• Arresto dell'app (20%)
• Funzionalità online (18%)
• Errori (9%)
• Website (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Arresto dell'app	3 giorni fa
Longmont	Funzionalità online	16 giorni fa
Sarreguemines	Arresto dell'app	17 giorni fa
Brisbane	Log-in	17 giorni fa
San Jose	Funzionalità online	17 giorni fa
Westlake	Log-in	17 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 7 secondi fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Noel Charath (@nchara1) segnalati un minuto fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 2 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Mike Woslager (@MikeWoslager) segnalati 6 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  mauriciobond (@mauriciobond23) segnalati 6 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Craig Coppola (@CraigCoppola) segnalati 6 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  mamamae (@maegansmiles04) segnalati 8 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  Josh (@jblanier) segnalati 11 minuti fa

  @ArloSmartHome finally pushed me over the edge… after debating on replacing the battery powered cameras and looking at @Ubiquiti equipment I’ll be replacing all Arlo smart home devices with unifi, however the issue is where I don’t have PoE.

• 
  Mircea Piturca (@mirceadesign) segnalati 13 minuti fa

  @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

• 
  Jason Desaulnier (@Desaulnier27) segnalati 15 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  Farida Yasmin (@YYFaridaYY) segnalati 15 minuti fa

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 15 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  mauriciobond (@mauriciobond23) segnalati 15 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  mauriciobond (@mauriciobond23) segnalati 20 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 22 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  HearUsRoar #Healthcare=HumanRight 🔥 (@BeingTheBern) segnalati 22 minuti fa

  @ArloSmartHome Hahaha! Your ****-*** company will soon be heading to court after you just screwed every last customer you ever had!!! You are finished 4eva. You bankrupted yourselves! 🖕💯🖕

• 
  Save Lives! (@BrotherBourbon) segnalati 23 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  Dayne Turner (@DayneTurner1) segnalati 32 minuti fa

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

• 
  Jacob Hernandez (@JJHulk85) segnalati 36 minuti fa

  @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

• 
  Steve Musselman (@SteveJMusselman) segnalati 37 minuti fa

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 38 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Eric W (@ejtt7ciia) segnalati 41 minuti fa

  To add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...

• 
  BIG Q DOG ✊🏾 (@Qinda808) segnalati 41 minuti fa

  @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

• 
  Jason Abbate (@JasonBrobbate) segnalati 49 minuti fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  Ed Moreau (@edmoreau) segnalati 51 minuti fa

  I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

• 
  LUGA (@luga2020) segnalati 53 minuti fa

  @ArloSmartHome Still not working…

• 
  Gerard Krupa (@uxian) segnalati 57 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  Scott 🌻 (@ScottyWitte) segnalati 58 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  DaZi (@daziphoto) segnalati 58 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  SAMA (@SAMA92458684) segnalati 58 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .