Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (31%)
• Log-in (25%)
• Arresto dell'app (22%)
• Funzionalità online (13%)
• Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	28 giorni fa
Township of Evan	Log-in	un mese fa
Perth	Funzionalità online	un mese fa
Olney	Arresto dell'app	un mese fa
Longmont	Arresto dell'app	2 mesi fa
Longmont	Funzionalità online	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  missy (@missy49179801) segnalati un minuto fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  d@nielle (@daniellemrubio) segnalati 2 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  Sharee Nicole (@sdottnicole) segnalati 6 minuti fa

  @ArloSmartHome is there an issue with Trusting new devices for 2FA? My new iPhone and iPad both get error messages when I try to add as trusted devices. My old phone and iPad have been deleted.

• 
  Cyndi (@theredwings26jk) segnalati 8 minuti fa

  @ArloSmartHome Resolved the problem everything is back on and working.

• 
  Bill Kampouris (@BillKampouris) segnalati 10 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Andy Baryer (@AndyBaryer) segnalati 17 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Shaydie Blue (@Shaydieblue) segnalati 17 minuti fa

  I should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.

• 
  Citizen Mane (@HoosierFordMan) segnalati 20 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Ed Moreau (@edmoreau) segnalati 20 minuti fa

  I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

• 
  Connie Moulaison (@conniemoulaiso) segnalati 21 minuti fa

  @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

• 
  Jason Abbate (@JasonBrobbate) segnalati 28 minuti fa

  Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

• 
  Luis Ortiz (@luisaggie) segnalati 30 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Wowzr (@Wowzzr) segnalati 31 minuti fa

  @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

• 
  SAMA (@SAMA92458684) segnalati 33 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  taylorpineiro (@taylorpineiro) segnalati 34 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  Tim Kivi (@timkiviprime) segnalati 35 minuti fa

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

• 
  Mike Woslager (@MikeWoslager) segnalati 36 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  dylan (@DylanStratton) segnalati 38 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  Gerard Krupa (@uxian) segnalati 40 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  T (@PondrPowered) segnalati 42 minuti fa

  @ArloSmartHome is your system down???

• 
  Yotam Ben Ami (@ybenami) segnalati 43 minuti fa

  Just how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...

• 
  Craig Allen (@CraigAllen0921) segnalati 45 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  DM (@Dean1Michael) segnalati 47 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  Matt (@MWillner2) segnalati 47 minuti fa

  Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 48 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  Ryan Holt (@RyanHoltNC) segnalati 49 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  NotBorg (@MagaDplorable) segnalati 49 minuti fa

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

• 
  Ian Ireland (@amracinggreen) segnalati 52 minuti fa

  @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

• 
  Denise (@DeniseGratia) segnalati 56 minuti fa

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

• 
  Tungen Gasche (@TungenGasche) segnalati 57 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?