Arlo inattivo o non funzionante? Problemi, stato e interruzioni

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (23%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (18%)
• Errori (10%)
• Website (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Perkasie	Errori	4 giorni fa
New York City	Errore del dispositivo	7 giorni fa
Salzgitter	Log-in	8 giorni fa
Fort Wayne	Errore del dispositivo	9 giorni fa
London	Errori	10 giorni fa
Salinas	Errore del dispositivo	12 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Helen (@HelenRaw62) segnalati 43 secondi fa

  @ArloSmartHome We bought 3 external cameras in May 2018 however 1 has stopped working. Technical guys told us it’s broken and we need to buy new as out of warranty. So that another £180 after only 32 months! Contact form completed but ignored by Arlo. #terriblecustomerservice

• 
  Zav Corin (@zav999) segnalati 2 minuti fa

  @ArloSmartHome Community ??? Is that for real ? There is 0 community when you are advocating tech obsolescence and products beyond 12 months are not serviced, repaired... Batteries are dreadful... if your lifespan is < 12 months the only community you help is landfills....

• 
  Cali (@calidreamin1984) segnalati 3 minuti fa

  @ArloSmartHome Why is it that my camera keeps going off? Now my house was broken into and bc it went offline, we dont know who came in my house? Why even have this camera if the wifi goes off and it doesnt notify you the camera isnt on?

• 
  WeBuiltThisJointForFREE (@verano_frio) segnalati 3 minuti fa

  I’m really about to drop kick this @ArloSmartHome pro 4 down the street because this garbage *** QR code setup does not work.

• 
  Laurent  (@Djrams10) segnalati 3 minuti fa

  @GohanBlog @iHappy11 @ArloSmartHome Tu peux me dire si tu as un modèle sans fil ou filaire. Connecter avec une base station?

• 
  Dude77 (@Johnboy7141) segnalati 3 minuti fa

  @ArloSmartHome Your support system is absolutely horrible. This is the 2nd time I've had to contact Arlo and the 2nd time I've have to jump through hoops to get support. I've wasted hours of my time trying to get a resolution to my problem!

• 
  Tiggy Boo (@tiggyboos) segnalati 5 minuti fa

  @ArloSmartHome @mbmcrae I wouldn't bother, expensive rubbish that doesn't work and so called tech help useless, all 3 tiers u have to spend months explaining simple problems to that they can't fix

• 
  dfjkl (@dfjkl) segnalati 6 minuti fa

  @ArloSmartHome you folks having to a service outage? I can't reach anything related to my account currently.

• 
  Jocelyn (@jocnav) segnalati 8 minuti fa

  @ArloSmartHome I am a loyal new customer and I need to complete a return. The terms are 30 days and I am out 7 days and you won't allow the return. This is poor customer service.

• 
  stasiakay (@stasiakay) segnalati 9 minuti fa

  @ArloSmartHome I received a wired video doorbell for Christmas. Since I installed it have not been able to get smart alerts. I have been trying to get help from support. Nothing. No answers. No help. Nothing. Terrible.

• 
  Deb (@therealjustdeb) segnalati 9 minuti fa

  At some point after 2:42am Eastern our cameras are no longer recording motion. Reboot of base station didn’t change anything. No other settings have been changed. Help! @arlosmarthome @toinecl

• 
  Fancy Boots (@TexasFancyBoots) segnalati 10 minuti fa

  There’s a gap in notifications from 4pm Sunday to 4:30am Monday. There’s NEVER no activity at that time. I usually have between 30-50 notifications from that camera, during that time, each night. But not when it matters, apparently. @ArloSmartHome, that’s just absolute trash.

• 
  InnaNessy (@inna_jolie) segnalati 11 minuti fa

  @ArloSmartHome i purchased a year ago almost not even using it and it is broken. I spen so much time on the phone just to hear that you cant help me! so its 300$ one year use only piece of shirt

• 
  QuintusPre (@QuintusPre) segnalati 11 minuti fa

  @ArloSmartHome Reboot of the Arlo hub solved the problem. Cameras back in #HomeKit. Any timetable on when the doorbell will get the firmware update to be exposed to #HomeKit ?

• 
  Laurent  (@Djrams10) segnalati 20 minuti fa

  @iHappy11 @GohanBlog @ArloSmartHome Ah mon avis il faut une caméra arlo pour que ça fonctionne. Moi j’ai acheter juste la sonnette pour homekit et ça fonctionne pas. Je ne vois que ça

• 
  Tiggy Boo (@tiggyboos) segnalati 21 minuti fa

  @SmokeytheET @ArloSmartHome Wait until it doesn't record when you need it to and tech support cant help solve anything after wasting months!

• 
  Jeffrey Su (@SuJeffrey) segnalati 23 minuti fa

  @ArloSmartHome your Arlo pro base stations stop working after two years??? Support says they can’t do anything else to help...

• 
  Laurent  (@Djrams10) segnalati 27 minuti fa

  @iHappy11 @GohanBlog @ArloSmartHome J’ai essayé une fois et impossible de la récupérer. Encore une réinitialisation obligatoire. Peux être la base a un problème

• 
  David A. Braben (@DBraben) segnalati 34 minuti fa

  @ArloSmartHome I'll take it back concerning your poor support. Robert in the UK was wonderful. Give him a gold star. :)

• 
  win + x, u, u (@jb_fast) segnalati 34 minuti fa

  I see @ArloSmartHome is all about the sweet, sweet PII, not enough to pay money for hardware, not enough to pay monthly fees, gotta monetize the customer data too, demanding phone numbers or killing your service and hardware under the auspices of security, smh. **** you Arlo.

• 
  Fancy Boots (@TexasFancyBoots) segnalati 41 minuti fa

  @knbpixels @ArloSmartHome I’ve been SO disappointed with the Arlo system. It’s supposed to be too notch but it has been absolute garbage since day one. Unreliable, massive lag, terrible battery life. I’m so pissed right now.

• 
  Jocelyn (@jocnav) segnalati 42 minuti fa

  @ArloSmartHome Will someone respond to my request for a basic return and refund. This is really poor customer service.

• 
  Shelt (@sheltonjb) segnalati 46 minuti fa

  @rayrobnate @ArloSmartHome @HomeDepot True. Terrible product. Mine fails all day long.

• 
  Shelt (@sheltonjb) segnalati 47 minuti fa

  Ffs! @ArloSmartHome drives me bloody mental!!! It NEVER WORKS i have to restart my base hub about 20 times a day, it’s absolute ****. Please everyone never buy a #arlo product it’ll send you loopy. #ArloDumbHome

• 
  Ryan Stenson (@RyanStenson) segnalati 50 minuti fa

  @ArloSmartHome @appleinsider how do I change my doorbell to be connected to my hub - its currently on Wifi. Your in-app Help link points to an article that doesn't describe how to do this either.

• 
  Phil (@philtcv22) segnalati 52 minuti fa

  @ArloSmartHome app says I’m offline . But hub light is green. This has been like this for some time. Please help.

• 
  notjohnlee (@notjohnlee) segnalati 52 minuti fa

  @ArtemR @ArloSmartHome @mbmcrae The freedom of wireless devices means they can go anywhere. It’s a glaring omission to not offer an elegant power source accessory so people don’t have to climb a ladder regularly to charge it. Plus accidentally changing the framing is bad if you have activity zones

• 
  Aurelien (@GohanBlog) segnalati 53 minuti fa

  @Djrams10 @iHappy11 @ArloSmartHome Salut ! La version sans fil ? Pas besoin du homekit, tu peux la connecter direct à ton WiFi pour info.

• 
  Dude77 (@Johnboy7141) segnalati 54 minuti fa

  @ArloSmartHome @HomeDepot Your support system is absolutely horrible. This is the 2nd time I've had to contact Arlo and the 2nd time I've have to jump through hoops to get support. I've wasted hours of my time trying to get a resolution to my problem!

• 
  Laurent  (@Djrams10) segnalati 55 minuti fa

  @iHappy11 @GohanBlog @ArloSmartHome Il semble que j’ai encore un problème 😬. De l’extérieur avec homekit j’ai pas de son. Et vous ? Ça c’est bizarre