Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (25%)
• Log-in (21%)
• Errore del dispositivo (20%)
• Arresto dell'app (16%)
• Website (9%)
• Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	9 giorni fa
Perkasie	Errori	14 giorni fa
New York City	Errore del dispositivo	17 giorni fa
Salzgitter	Log-in	18 giorni fa
Fort Wayne	Errore del dispositivo	19 giorni fa
London	Errori	20 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati un minuto fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  mauriciobond (@mauriciobond23) segnalati 2 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 8 minuti fa

  @curious_cruz @TheMagicBBall @ArloSmartHome Yeah trash decision on their part to do this and it’s going to hurt their brand and their stock $ARLO

• 
  mrspeeed (@mrspeeed4) segnalati 9 minuti fa

  @ArloSmartHome EOL policy is trash will not be buying anymore arlo products and giving you poor reviews where I can

• 
  Jeff Karotkin (@jhkarotkin) segnalati 9 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  🏎 (@wrinkled_lemon) segnalati 12 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  🌹🌹QuinneyUte🌹🌹 (@QuinneyUte) segnalati 13 minuti fa

  **** @ArloSmartHome for abandoning its products and trying to force customers into subscriptions

• 
  Jaszlyn Fennelle (@JaszlynF) segnalati 13 minuti fa

  @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !

• 
  Webaaz (martin) (@webaaz) segnalati 15 minuti fa

  @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

• 
  kyle (@kodeineking13) segnalati 16 minuti fa

  @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

• 
  Ryan Holt (@RyanHoltNC) segnalati 16 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  Mike Woslager (@MikeWoslager) segnalati 19 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  Bailey (@ColinBaileyUK) segnalati 22 minuti fa

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

• 
  FjR (@fjr2320gmailco1) segnalati 23 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Steve Lunceford (@dslunceford) segnalati 28 minuti fa

  @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

• 
  John Bailey (@Isucceed) segnalati 30 minuti fa

  @ArloSmartHome Too bad to hear about your #EndOfLife. It's always sad to see a company going out of business. Good luck with your next endeavors.

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 34 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  BeautifulOne (@Beautifulone119) segnalati 34 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 39 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  Alex (@alex__0113) segnalati 40 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  C (@CGurciullo) segnalati 46 minuti fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 46 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Jason Desaulnier (@Desaulnier27) segnalati 47 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  Stud Sterling (@StudSterling) segnalati 49 minuti fa

  @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 51 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  mauriciobond (@mauriciobond23) segnalati 54 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 55 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Craig Coppola (@CraigCoppola) segnalati 55 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  justin (@BadRammaJamma) segnalati 57 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Frank (@taita1965) segnalati 57 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.