Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (38%)
• Arresto dell'app (19%)
• Funzionalità online (14%)
• Errori (14%)
• Errore del dispositivo (14%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Jonage	Errore del dispositivo	8 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  BIG Q DOG ✊🏾 (@Qinda808) segnalati 42 secondi fa

  @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

• 
  DaZi (@daziphoto) segnalati un minuto fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  Rodney G. Grover (@rodneyg0) segnalati 9 minuti fa

  @ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.

• 
  Steven Barczyk (@barczyksm) segnalati 11 minuti fa

  @ArloSmartHome Based on the bait-and-switch tactics @ArloSmartHome has employed, I can no longer recommend their products. I look forward to joining the class action lawsuit for my 5 cameras if they go through with their plan. $ARLO down almost 64% over the last year.

• 
  Jason Abbate (@JasonBrobbate) segnalati 13 minuti fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  Mike Hancock (@GCWebDesigner) segnalati 14 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  Jaszlyn Fennelle (@JaszlynF) segnalati 14 minuti fa

  @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 14 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  justin (@BadRammaJamma) segnalati 16 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  N (@nbbirch22) segnalati 18 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  Joey Bartz (@JoeyBartz) segnalati 19 minuti fa

  @koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.

• 
  SAMA (@SAMA92458684) segnalati 20 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  Hurleys (@Hurleys96) segnalati 23 minuti fa

  @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

• 
  Melissa (@llprncs) segnalati 23 minuti fa

  @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 24 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Justin Edmead (@JustinEdmead) segnalati 27 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Hot Dice (@WisconsinSport6) segnalati 31 minuti fa

  @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

• 
  T Guthrie (@Guppy7T) segnalati 34 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  Jack Johnson (@JackJoh58480894) segnalati 35 minuti fa

  @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 36 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  🏎 (@wrinkled_lemon) segnalati 37 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Tim Kivi (@timkiviprime) segnalati 42 minuti fa

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

• 
  Jason Desaulnier (@Desaulnier27) segnalati 42 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 43 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  LakeShowFresh (@LakeSkol) segnalati 44 minuti fa

  @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

• 
  John (@JohnBurke72) segnalati 46 minuti fa

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  Bailey (@ColinBaileyUK) segnalati 49 minuti fa

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 53 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 53 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  Andy Baryer (@AndyBaryer) segnalati 59 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!