Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (39%)
• Log-in (20%)
• Arresto dell'app (16%)
• Funzionalità online (14%)
• Errori (9%)
• Website (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Township of Evan	Log-in	4 giorni fa
Perth	Funzionalità online	11 giorni fa
Olney	Arresto dell'app	12 giorni fa
Longmont	Arresto dell'app	17 giorni fa
Longmont	Funzionalità online	30 giorni fa
Sarreguemines	Arresto dell'app	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Stud Sterling (@StudSterling) segnalati 3 minuti fa

  @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.

• 
  Chris Szmergiel (@SzmergielChris) segnalati 3 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  Luis Ortiz (@luisaggie) segnalati 3 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  KerriEngebrecht (@kerri0413) segnalati 5 minuti fa

  Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.

• 
  Ryan Holt (@RyanHoltNC) segnalati 7 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  John (@JohnBurke72) segnalati 9 minuti fa

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  Melissa (@llprncs) segnalati 10 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  Stockman Republican (@EBiggunz) segnalati 13 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  Melissa (@llprncs) segnalati 14 minuti fa

  @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

• 
  Jacob Hernandez (@JJHulk85) segnalati 15 minuti fa

  @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

• 
  I am no one. (@mahasitavati) segnalati 18 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

• 
  Michael Bobelian (@mbobelian) segnalati 20 minuti fa

  In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

• 
  justin (@BadRammaJamma) segnalati 22 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Shaydie Blue (@Shaydieblue) segnalati 24 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Evan Cook (@cook1122) segnalati 24 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  mauriciobond (@mauriciobond23) segnalati 25 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 25 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 30 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 30 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  I am no one. (@mahasitavati) segnalati 35 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 40 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  mrspeeed (@mrspeeed4) segnalati 41 minuti fa

  @ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again

• 
  Julie Younglove (@YoungloveJulie) segnalati 42 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  Connie Moulaison (@conniemoulaiso) segnalati 45 minuti fa

  @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

• 
  Gerard Krupa (@uxian) segnalati 47 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  Doug (@BULLYDOG77) segnalati 49 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  justin (@BadRammaJamma) segnalati 50 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 54 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  Noel Charath (@nchara1) segnalati 55 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  DM (@Dean1Michael) segnalati 58 minuti fa

  @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.