Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (25%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (17%)
• Website (8%)
• Errori (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	9 giorni fa
Perkasie	Errori	13 giorni fa
New York City	Errore del dispositivo	16 giorni fa
Salzgitter	Log-in	17 giorni fa
Fort Wayne	Errore del dispositivo	18 giorni fa
London	Errori	20 giorni fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati 6 minuti fa

  @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 7 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  Butters Mom (@laurakwhiteside) segnalati 9 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  dylan (@DylanStratton) segnalati 13 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  Jason Abbate (@JasonBrobbate) segnalati 14 minuti fa

  Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

• 
  Craig Allen (@CraigAllen0921) segnalati 17 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 17 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  Victorious HazaEL (@Praise2ADONAI) segnalati 19 minuti fa

  @CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence

• 
  F3L!C!A (@FreakyFelicia) segnalati 19 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Dante Hinojosa (@dinferno21) segnalati 21 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Denise (@DeniseGratia) segnalati 24 minuti fa

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 25 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  Colin Wheeler (@colinpwheeler) segnalati 30 minuti fa

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

• 
  Wowzr (@Wowzzr) segnalati 30 minuti fa

  @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 31 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  FjR (@fjr2320gmailco1) segnalati 32 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Nickalas W. Venables (@TheRealNWV) segnalati 34 minuti fa

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  mamamae (@maegansmiles04) segnalati 34 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  Vida Custom Designs (@VidaCustom) segnalati 38 minuti fa

  @Typicallypanda @ArloSmartHome Not sure people would want to trade in and pay a difference for any newer products only to have it repeat down the road. #Arlo

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 39 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  Scott 🌻 (@ScottyWitte) segnalati 39 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  kyle (@kodeineking13) segnalati 39 minuti fa

  @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

• 
  Chris’s Reviews & Unboxings (@C__Start) segnalati 40 minuti fa

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin

• 
  Eric W (@ejtt7ciia) segnalati 41 minuti fa

  To add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...

• 
  DaZi (@daziphoto) segnalati 45 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  I am no one. (@mahasitavati) segnalati 45 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  Finchwizard (@Finchwizard) segnalati 48 minuti fa

  @ArloSmartHome so not only us who bought some of the original Arlos put up with bugs and just bad performance are now getting EOL and no 7 day storage or anything any more. You guys are giant pricks. Everyone should avoid #Arlo and go with #eufy or someone else.

• 
  Andy Baryer (@AndyBaryer) segnalati 50 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 50 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  Bill Kampouris (@BillKampouris) segnalati 57 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!