Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (39%)
• Log-in (20%)
• Arresto dell'app (16%)
• Funzionalità online (14%)
• Errori (9%)
• Website (2%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Township of Evan	Log-in	7 ore fa
Perth	Funzionalità online	7 giorni fa
Olney	Arresto dell'app	8 giorni fa
Longmont	Arresto dell'app	14 giorni fa
Longmont	Funzionalità online	26 giorni fa
Sarreguemines	Arresto dell'app	27 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Melissa (@llprncs) segnalati 2 minuti fa

  @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 4 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  I am no one. (@mahasitavati) segnalati 6 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 8 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  Donna Rosser (@barefootphoto) segnalati 9 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 9 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  Christopher Hahn (@ChrisHahn14) segnalati 14 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  taylorpineiro (@taylorpineiro) segnalati 14 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  Mike Woslager (@MikeWoslager) segnalati 15 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Julie Younglove (@YoungloveJulie) segnalati 18 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  Andy Baryer (@AndyBaryer) segnalati 18 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  justin (@BadRammaJamma) segnalati 20 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Deryck Evelyn (@deryckev) segnalati 20 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 24 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  Jason Abbate (@JasonBrobbate) segnalati 24 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  Doug (@BULLYDOG77) segnalati 25 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 26 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 29 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Finchwizard (@Finchwizard) segnalati 30 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  Mike Woslager (@MikeWoslager) segnalati 31 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  Save Lives! (@BrotherBourbon) segnalati 34 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  Jaszlyn Fennelle (@JaszlynF) segnalati 36 minuti fa

  @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !

• 
  mrspeeed (@mrspeeed4) segnalati 39 minuti fa

  @ArloSmartHome EOL policy is trash will not be buying anymore arlo products and giving you poor reviews where I can

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 40 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Evan Cook (@cook1122) segnalati 40 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  Denise (@DeniseGratia) segnalati 45 minuti fa

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

• 
  chuck gasaway (@ChuckGasaway) segnalati 46 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 47 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Jerry Norman (@JerryNo40834855) segnalati 48 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  Melissa (@llprncs) segnalati un'ora fa

  @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up