Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (22%)
• Log-in (22%)
• Arresto dell'app (22%)
• Errore del dispositivo (22%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Frankfurt am Main	Funzionalità online	un giorno fa
Oldenburg	Log-in	3 giorni fa
Bochum	Errore del dispositivo	6 giorni fa
Jonage	Errore del dispositivo	19 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 18 secondi fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  justin (@BadRammaJamma) segnalati 5 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 6 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Ian Ireland (@amracinggreen) segnalati 7 minuti fa

  @ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4

• 
  AJG (@AntJGumm) segnalati 11 minuti fa

  @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

• 
  DDGvision (@DDGvision) segnalati 12 minuti fa

  @ArloSmartHome are you guys having an issue again? My doorbell camera and inside camera is no longer recording

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 16 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  carly wilson (@carlyally11) segnalati 16 minuti fa

  @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 18 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) segnalati 18 minuti fa

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 20 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Chris Szmergiel (@SzmergielChris) segnalati 20 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 24 minuti fa

  @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 32 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  I am no one. (@mahasitavati) segnalati 33 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

• 
  Gaaiz (@gaaiz) segnalati 33 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

• 
  Matt Barker (@htsmatt) segnalati 34 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  I am no one. (@mahasitavati) segnalati 35 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  Colin (@wHENigEToFF) segnalati 37 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  Gaaiz (@gaaiz) segnalati 38 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.

• 
  ARLO THE NIGHTMARE (@ArloSmartHomes) segnalati 40 minuti fa

  @ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos

• 
  Jason Desaulnier (@Desaulnier27) segnalati 41 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  Ellen Foster (@ellennnfoster) segnalati 42 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  BIG Q DOG ✊🏾 (@Qinda808) segnalati 42 minuti fa

  @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

• 
  Mike Woslager (@MikeWoslager) segnalati 44 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Alex Mereness (@MerenessAlex) segnalati 45 minuti fa

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

• 
  Citizen Mane (@HoosierFordMan) segnalati 49 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Jason Abbate (@JasonBrobbate) segnalati 51 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  mauriciobond (@mauriciobond23) segnalati 55 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Stockman Republican (@EBiggunz) segnalati 59 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?