Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (32%)
• Arresto dell'app (28%)
• Errore del dispositivo (16%)
• Funzionalità online (12%)
• Errori (12%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Jonage	Errore del dispositivo	3 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Shaydie Blue (@Shaydieblue) segnalati 5 minuti fa

  I should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.

• 
  Bill Kampouris (@BillKampouris) segnalati 8 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Steven Barczyk (@barczyksm) segnalati 9 minuti fa

  @ArloSmartHome Based on the bait-and-switch tactics @ArloSmartHome has employed, I can no longer recommend their products. I look forward to joining the class action lawsuit for my 5 cameras if they go through with their plan. $ARLO down almost 64% over the last year.

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 9 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  T (@PondrPowered) segnalati 10 minuti fa

  @ArloSmartHome is your system down???

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 11 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  AmericanMade (@AmericanMadeCPM) segnalati 15 minuti fa

  @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

• 
  Butters Mom (@laurakwhiteside) segnalati 15 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 19 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  SAMA (@SAMA92458684) segnalati 21 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  Mike Woslager (@MikeWoslager) segnalati 26 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Julie Younglove (@YoungloveJulie) segnalati 26 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  I am no one. (@mahasitavati) segnalati 27 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 28 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  Jacob dailey (@Jacobdailey1517) segnalati 29 minuti fa

  @ArloSmartHome might be one of the worst products and app I’ve ever used..

• 
  Keith Meyer 🍎🌰 (@koyote19) segnalati 29 minuti fa

  Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.

• 
  Christopher Hahn (@ChrisHahn14) segnalati 33 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  taylorpineiro (@taylorpineiro) segnalati 34 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  Tungen Gasche (@TungenGasche) segnalati 36 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  chuck gasaway (@ChuckGasaway) segnalati 37 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  Doug (@BULLYDOG77) segnalati 38 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  T Guthrie (@Guppy7T) segnalati 42 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  F3L!C!A (@FreakyFelicia) segnalati 42 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Shaun Verses Sheep (@shaunvssheep) segnalati 42 minuti fa

  @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

• 
  Evan Cook (@cook1122) segnalati 43 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  Gaaiz (@gaaiz) segnalati 44 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.

• 
  Dante Hinojosa (@dinferno21) segnalati 45 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Craig Coppola (@CraigCoppola) segnalati 46 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  Bailey (@ColinBaileyUK) segnalati 49 minuti fa

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

• 
  mauriciobond (@mauriciobond23) segnalati 49 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”