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Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (33%)
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Errore del dispositivo (31%)
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Log-in (19%)
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Website (10%)
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Errori (5%)
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Arresto dell'app (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Panama City Beach |
Log-in | |
| Willoughby |
Funzionalità online | |
| Newland |
Errore del dispositivo | |
| Elk Grove |
Log-in | |
 Seedorf |
Log-in | |
 Perpignan |
Errori |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Jurre van Herwijnen
(@Jur2e) segnalati
@ArloSmartHome These forced popups, are the reason I've started using even network wide software/hardware anti-tracking, phoning home and ad blocker tools. It's been a **** tier experience can't wait to throw your **** in the recycling for a company that isn't like this.
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Mike.G
(@myke_gordon) segnalati
@ArloSmartHome Not happy with customer service. Spent over $400 with home smart security. Not working due to apps updated. Left without security. Cannot connect with new app😡
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Ned Mollison
(@nedmollison) segnalati
@ArloSmartHome - same contact issues as other tweeters. Trying to subscribe but web, chat, and phone have not worked for days. Please help me give you money & save more nighttime wildlife recordings! (Related: no more subscription reminder emails needed.)
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l3oaussie
(@l3oaussie) segnalati
@ArloSmartHome How many support tickets do I need to raise? I have raised 7 already, but none has fixed the problem. Smart detection is bugged. It is a long issue that needs full attention ASAP.
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Nan Brewer
(@BrewerETC) segnalati
@ArloSmartHome You have an outage in your 2 factor authentication system. Please address this immediately - we are unable to login from a laptop! NO text is sent with the code. Ongoing issue for hours.
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sara
(@sm_stkt) segnalati
The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome @NETGEAR #Arlo #Netgear
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Phill Hendry
(@phillhendry) segnalati
@ArloSmartHome anyone able to help with UK support? Raised a support case, waiting days on reply, call contact number and jump through automated hoops and wait for 10 mins only for it to cut off due to "technical difficulties" and no live chat for UK either! Awful service.
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Doug Booth
(@DouglasJBooth) segnalati
I did research on video doorbells before I purchased @ArloSmartHome and I am really not thrilled with it. I've put in a few support tickets because it either goes off for anything and everything OR it lets people walk around my front porch without notifying me. WTF
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sara
(@sm_stkt) segnalati
The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome #Arlo
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Neel Patel
(@nbpatel11) segnalati
@ArloSmartHome My outdoor cameras stopped working 3 months ago and have been waiting on the replacements for 2 months. Any help at all here?
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tjrat25
(@TimRadtke7) segnalati
@ArloSmartHome worst system. I cannot change alert tones on a new iPhone 12. Burns through batteries. Run from this system
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B. Kay
(@BryanAKay) segnalati
@ArloSmartHome I would like to now cancel because of an extended delay. I’m told that the order is in fulfillment and there is no flexibility on the standard cancellation policy, yet I am asked to make an exception without regard to the impact on me. Seems only fair. Please help.
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Richard Beck
(@RichardABeck) segnalati
@ArloSmartHome what's up with the broken @amazon echo skill? Those @ring cameras are looking pretty good these days. Just say'n.
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PDXnowATX
(@greynraney) segnalati
@ArloSmartHome any chance we might get a firmware update soon? Constant false “vehicle alerts” are making me cranky. Camera records for 4-5 minutes and there’s literally nothing there. I’ve set the position well below the shaded area and turned sensitivity way down. Not helping
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Cassius A Gray
(@408Cassius) segnalati
@ArloSmartHome @mbmcrae @reviewed You should tell your customers to look at your "Ask the Arlo Community" section prior to purchasing any Arlo products. It's full of complaints, issues, broken features, and no support. Even if you submit a ticket, it goes nowhere. #WorstCustomerServiceAwards
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Jesse Nowlin: New Podcast Launched!
(@MrJNowlin) segnalati
@ArloSmartHome Are the Pro 4 Cameras recording to onboard storage and uploading when clips are requested or immediately uploading the footage after it is captured? We are planning about 20 of them for a property with very poor internet up in the mountains
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markfriedler
(@markfriedler) segnalati
Hey @ArloSmartHome love the video doorbell but changing WiFi networks is almost impossible. The doorbell WONT scan the QRcode and there’s no work around. The support is terrible. No answer on phone. Help please
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win + x, u, u
(@jb_fast) segnalati
@ArloSmartHome goddamn you mf's and your ******* non stop popup ads in your app and on the desktop, you ******* pieces of ****, **** you
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twistdwop
(@twistdwop36) segnalati
@ArloSmartHome Worst customer service ever! Couldn’t understand the rep. All he did was read from a script. You need a number for billing questions
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p51mustangcaf
(@RokkiMcGarrett) segnalati
@ArloSmartHome Keeps disconnecting with "Not connected to internet error msg" when I'm using my data and not on Wifi. FYI, can't be on Wifi all the time. Attempting to re log back in several times is very frustrating 😠😠 Tried uninstalling and reinstalling the App no help.
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Jimmy Gregory
(@Jim5ta) segnalati
@ArloSmartHome is your website down as I can’t log in it just shows a spinning wheel
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Travis
(@BACONoSANDWICH) segnalati
@ArloSmartHome I just had the worst customer service experience of my life by calling Arlo’s tech support. Please do yourself a favor and buy any other brand!
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K&M
(@KM64780550) segnalati
@ArloSmartHome DO NOT BUY. You must have a subscription for product to work pro3 and up. The direct storage is trash. Takes forever to load and u have no idea what triggered the camera. They should offer free 3-day recording at least. DO NOT buy unless U want to pay a monthly fee.
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Cassius A Gray
(@408Cassius) segnalati
@mbmcrae Arlo customer service is trash. I have had to submit 3 tickets for the same thing, no updates from your company, a ticket lasting over 13 months, the entire duration of my subscription. @ArloSmartHome is the worst and should be seen as false advertisement at this point.
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Roberto
(@bob_in_atlanta) segnalati
@ArloSmartHome I’m having trouble with a camera and I’m trying to get through to Support. I finally got into chat and got the message “Chat terminated by agent.” What gives?
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Celtic Byrd
(@celtic_byrd) segnalati
@ArloSmartHome can you please help via dm. Arlo is not recognizing my email when I try to log in. The message I get is “no such email “ yet Arlo writes to me on that same email
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Miles Larsen
(@Opinionatedwon) segnalati
@ArloSmartHome worst support I have ever seen. 5 open tickets no replies response or answer. Paid for overnight camera and it never came. 8 days and counting....
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Jason Sutton
(@WantAGeek) segnalati
.@ArloSmartHome your products really are terrible. The baby cam shows a live stream that froze at some point in the night. It lags by at least a couple of seconds and quite often, it just sits there trying to connect. You should be ashamed of selling this as a baby safety device
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Andy Creach
(@acreach) segnalati
@ArloSmartHome nice work. On hold for support and support disconnects...I dial back in and “I’m sorry, support is closed for today”. Terrible support
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AFPILOT
(@AFPILOT1) segnalati
@ArloSmartHome support team continues 2 disappoint-Since January I have been trying 2 update my credit card info-exp date changed-with no success-I must have 4 case numbers-latest one 42330551- I'm not sure how good they R at product support-but 4 account support- they R TERRIBLE