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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (42%)
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Funzionalità online (23%)
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Errore del dispositivo (20%)
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Website (12%)
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Errori (3%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Log-in | |
 Pinneberg |
Log-in | |
 Leigh |
Log-in | |
| Aachen |
Log-in | |
| Willich |
Log-in | |
| Rieschweiler-Mühlbach |
Log-in |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Azza 🏳️🌈
(@Azza5069) segnalati
@ArloSmartHome @ArloSmartHome doesn’t have your back when they have ****** app software and lock their users out. With terrible support I now have a functionless camera system, thanks for being useless Arlo, I would never recommend you to anyone!
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Oliver Richards
(@richaoj) segnalati
Dear @ArloSmartHome. Please fix your crappy android app. Please. It is incredibly unfair to customers who spent $$ on your cameras to have their ability to use them degrade over the past few years because your app has gotten worse.
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DecrimSWNow
(@DecrimSWNow) segnalati
I really need to unlock this bullshit just cos @ArloSmartHome sucks & HAS NO CUSTOMER SERVICE NUMBER FOR HELP AT ALL & WE ACTUALLY PAY $9.99 A MONTH FOR THIS BULLSHIT?!!! AFTER PAYING 1K FOR A ******* HOME CAMERA SYSTEM WHAT IN THE ACTUAL ****
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Josh D
(@Kadesh88D) segnalati
@ArloSmartHome Worst company I can’t get a hold of anyone @+1 (888) 339-3356
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Trish O'Donnell
(@TrishODonnell19) segnalati
@DeeCee65058630 @ArloSmartHome Have you tried Arlo support, sending them message on here. They took ages to reply and then blaming me when clearly it’s a problem their end. They told me to log into it via desktop computer too, made no difference. @ArloHelp not great service from new app which we pay for
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Damo63
(@dmarov) segnalati
@ArloSmartHome the new app update 4.0.2 has issues with local footage recording and access. Please fix.
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Trish O'Donnell
(@TrishODonnell19) segnalati
@DeeCee65058630 @ArloSmartHome Oh no. They told me to reinstall app as it’s apparently my app which is problem!!! I have to keep going into library, click filter top left, device, select all, save and then recordings appear, but selection doesn’t remain. Try and see if works for you, hope it does
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Corum Saxon 🇺🇸 ❤️ #45 & USA
(@dwcorum) segnalati
@ArloSmartHome It would be easier to climb Mt Everest than getting customer support from you. Automated support that says the issue is resolved when it’s not. Others saying the same. No way I can find to speak to an actual human.
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Keith Vinson
(@KeithVinson18) segnalati
@ArloSmartHome **** products so if you're unfortunate enough to win this.. good luck trying to get them to function properly or respond to any support request
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Chauncy Gardiner
(@AbkKyle) segnalati
@ArloSmartHome has been absolutely garbage lately- why tf are my cameras suddenly losing connection to the base unit?
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WiganJulie
(@juliefallon1) segnalati
.@ArloSmartHome WHY IS YOUR CUSTOMER SERVICE SO BAD????
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andres acevedo
(@donpatoman) segnalati
@ArloSmartHome my base station stopped working last week. Non of my cameras are working & i m paying a monthly subscription. Tried all troubleshooting, even a base replacement. Nothing. Please help. #arlooffline #arlocamera #arlonotworking
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Ben
(@VersionBen6999) segnalati
Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...
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DeeCee
(@DeeCee65058630) segnalati
@TrishODonnell19 @ArloSmartHome .....the old app which still works. But for now I have to use 2 phones and one only works on WiFi so okay if I'm can get into a host wi-fi but not on 4g. Not happy with their "help".
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DeeCee
(@DeeCee65058630) segnalati
@TrishODonnell19 @ArloSmartHome @ArloHelp I've just had a response. They are passing on my problem to the relevant team. Let's hope it gets sorted soon.
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prakash parameswaran
(@PrakashParames) segnalati
@ArloSmartHome Buyer Beware !! Arlo turned off local storage of recordings and now all my cameras don't record to my USB drive anymore (4 Pro 3's and 1 Pro 3 floodlight). In addition the flood light does not turn on anymore when there is motion detected. Seems like a poor quality product.
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Ôtez-moi d'un doute ❗
(@Olympe_bzh) segnalati
@charlestechfr @ArloSmartHome Ca ne ferait pas de mal un peu plus de sécurité, surtout quand on vit seule !!
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DecrimSWNow
(@DecrimSWNow) segnalati
@ArloSmartHome This **** bout to be canceled & of course arlo could care less they got they $$$ when I purchased this trash
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Corum Saxon 🇺🇸 ❤️ #45 & USA
(@dwcorum) segnalati
@ArloSmartHome Your customer support is below par. Answered all the questions. No remedy. Others having same problem with your automated support stating it’s resolved. And yes, I have the most current App available. Impossible to get a “live human” to help.
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ERNDOG
(@Erndog00) segnalati
@ArloSmartHome fix this damn app,this is more broken then a normal day of trying to live stream on your app
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Josh D
(@Kadesh88D) segnalati
@ArloSmartHome Only number I could find it and it’s not even on their website and to talk to anyone. Seems like you have to have a subscription set up terrible especially if you have issues with set up
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Steve Howe
(@StevenHowe365) segnalati
@ArloSmartHome Arlo’s new firmware requires you to have a subscription to view video from your cameras. No longer can you store video on local storage. This is a crime. Many have same issue as me. Do not buy Arlo
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DeeCee
(@DeeCee65058630) segnalati
@TrishODonnell19 @ArloSmartHome @ArloHelp I don't know what they tweeked but suddenly the app opened and I could sign in. Then it got stuck at one point but seems to be working fine now, thank goodness. Good luck with yours!
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Baljeet Bilkhu
(@bbilkhu) segnalati
@ArloSmartHome security system still down after two days due to a firmware update. Lots of people affected by this. When will this be resolved?
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Trish O'Donnell
(@TrishODonnell19) segnalati
@ArloSmartHome Arlo Uk support not replying to my ticket for help
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Greg Steinmetz
(@gsteinm) segnalati
@ArloSmartHome how does a person actually talk to a human to solve a problem? Chat and going back and forth through email every 3-4 days is not a great customer experience.
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Ash
(@bulldogdev) segnalati
@Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.
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DeeCee
(@DeeCee65058630) segnalati
@TrishODonnell19 @ArloSmartHome Did you get any help Trish? The updated app does not work at all on my phone now so my elderly mother is at risk as I can't see her.
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Stellar 🎀
(@batsignalvagina) segnalati
@ArloSmartHome after the latest two app updates, my two cameras no longer take up my entire iPad screen, but are diminished top two tiny boxes that are hard to see. Is there any fix for this? It renders my Arlo Baby monitor almost useless.
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Tom West
(@JokerTomWest) segnalati
@ArloSmartHome lost my stored payment information & instead of admitting it they're sending me threatening "we're having trouble processing your payment information" messages. I swear to God I am through with this **** company. If I could get my money back I would go elsewhere.