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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (48%)
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Funzionalità online (15%)
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Website (13%)
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Errore del dispositivo (10%)
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Arresto dell'app (8%)
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Errori (6%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Wilson |
Log-in | |
 Bodenwöhr |
Log-in | |
| Falls Church |
Errori | |
| Wernigerode |
Errore del dispositivo | |
| Longmont |
Errore del dispositivo | |
| Longmont |
Funzionalità online |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Ben Walter
(@BenjaminGWalter) segnalati
@ArloSmartHome Just an terrible install experience. I’m having issues and cannot contact support. #fail
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Shiba Inu Token
(@ShibaInuCoin13) segnalati
@ArloSmartHome 8 weeks later still no fix, still no call back from customer service. You should just offer us all refunds if you know your product will never work as advertised. SO pissed I spent so much on this system. I was a stock holder, but this made me bail.
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Brian P
(@Chefpuz) segnalati
@ArloSmartHome I’m not getting any help with the phone support people. They never call back or update cases and issues never resolved
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Shiba Inu Token
(@ShibaInuCoin13) segnalati
@ArloSmartHome Why is your product and customer service so garbage? We pay far too much for a crappy experience. EVERYONE that uses your products have the same complaints. Super long delay for motion alerts, if you even get the alert. LONG delay for live stream.
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JF
(@ajkwestcoast) segnalati
@ArloSmartHome my new camera is not working. Support sent out the wrong replacement. Now they are not fixing the issue. Help!
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raoul
(@raoul23679755) segnalati
@ArloSmartHome Terrible customer service, are not capable to arrange a return and refund. Surely I am not the first customer to return an item?
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raoul
(@raoul23679755) segnalati
@ArloSmartHome terrible customer service, they are not capable to arrange for a courrier to return purchased by items. It has been going on for weeks now, I must not be the first customer to return an item…
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Steven B \m/ \m/
(@frizzlefry2) segnalati
@ArloSmartHome hey Arlo. I bought 3 cameras for home security before we traveled. They lasted two days before all 3 went offline and now it seems I have no way to remotely get them back online. Awful
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Catherine 🌻
(@xcatherineex) segnalati
@ArloSmartHome all arlo can tell me is try troubleshooting the cameras. Which I have 10 times… 0/10 would recommend them solely on their customer service. Worst experience. Don’t expect to get your problem fixed.
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Chris
(@mrchrxs) segnalati
@ryangjchandler @jbrooksuk @ArloSmartHome Apparently even if Eufy servers are down, you can’t view the recordings on the base. We just went with Eufy because of price and HomeKit.
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Catherine 🌻
(@xcatherineex) segnalati
@ArloSmartHome Arlo has the WORST customer service I have ever received. I have been in communication with them for 2 months and have yet to get the problem solved. I never talk with the same person and have to re-explain….
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Chris Briggs
(@confusedmatrix) segnalati
@jbrooksuk @ArloSmartHome Another vote for @EufyOfficial from me. Battery can be an issue when using with HomeKit though
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Catherine 🌻
(@xcatherineex) segnalati
@ArloSmartHome the issue each time. They are claiming the cameras no longer work do to my wi-fi. The cameras were connected to the SANE WiFi for TEN MONTHS before this issue occurred. There were no changes made to our network.
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vivi
(@vivianjens) segnalati
@ArloSmartHome put in fresh recharged batteries…I’ll let you know when they go offline. Won’t be long..🥴
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DelNortez
(@delnortez) segnalati
@ArloSmartHome I spent four hours trying to get the simplest of questions answered by your support today. No luck, even when I tried to pay your support extortion. I guess tomorrow I’ll rip out your garbage equipment and find a company who cares about paying customers. #ripoff
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John
(@GearheartJohn) segnalati
@ArloSmartHome No support and now 2 step verification. No wonder they have closed down phone support, probably couldn't handle all the complaints.
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Hummelmose
(@hummelmose) segnalati
I just want to congratulate @ArloSmartHome for having the worst customer service in the world. That's really something. #badservice
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Mischelle Watkins
(@bmwMischelle) segnalati
@ArloSmartHome @obsessed_atl It's actually YOUR responsibility to handle your customers. It's not the communities problem. It's your business model not ours. Don't place the responsibility on us. Or pay people on the forum every time they help someone.
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Eric Garcia
(@EG206) segnalati
@ArloSmartHome and now multiple support chats have randomly ended our discussion. This is garbage service.
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Omlet UK
(@omlet) segnalati
@rl_chris_higham @WHG17 @ArloSmartHome Oh wow, I have not heard of this happening before, what a naughty little hamster. Please do let us know if there is anything we can help with. Omlet Team
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amers kayla
(@AmersKayla) segnalati
@ArloSmartHome It sucks when you put a wall between the consumer and the company. customer service is terrible and you don't allow us to talk to anybody on the phone. The company "ring" does you can actually talk to somebody. Why would you not want to talk to your customers #arlo
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Eric Garcia
(@EG206) segnalati
@ArloSmartHome broken doorbell camera after 6 months and need help. Chat option is BRUTAL and phone number disconnects. Need to talk to someone - HELP!
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Pär-Jörgen Pärson
(@pjparson) segnalati
Hey @ArloSmartHome - your support is closed on weekends - that is really crazy for a security company. My system is down and i have nowhere to turn until Monday. Not ok!
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DelNortez
(@delnortez) segnalati
@ArloSmartHome Hey folks I found out how to get the attention of Arlo “support”. Call Bob at 408-824-7000 and he will forward your info to Arlo “support”. Bob’s a nice guy but doesn’t understand how Arlo support got so broken.
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Yonica Squires
(@HRGirl411) segnalati
@ArloSmartHome why don't you have a customer service number or a way to speak with a representative? I have a billing issue. Please advise
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Michael Carbon
(@carbonowski) segnalati
@ArloSmartHome hi there for some reason recently my wife and I can no longer be logged in at the same time. Can you help please?
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Shiba Inu Token
(@ShibaInuCoin13) segnalati
@Zenia1019 @ArloSmartHome Worst customer service ever. I'm convinced the product is trash. We all have the same complaints and we all get a copy and paste response on how to fix...which never ever works. They have sooooo many 1* reviews with the same complaints.
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Chris Higham
(@rl_chris_higham) segnalati
@WHG17 @ArloSmartHome @omlet here - gerbils never even made an attempt... our black ninja hamster has trouble written all over him
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Morgan Greenhalgh
(@msgexplores) segnalati
While @ArloSmartHome makes products that work well until they fail. After 5 months my doorbell died. Then 2 weeks with the worst customer service. Then we'll send you a replacement, at your cost. I'd avoid. The singular worst customer service I've experienced.
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Corndogger16
(@corndogger16) segnalati
@ArloSmartHome your product is trash. Your costumer service is the worst I’ve ever dealt with. How you’re still in business is baffling! After an hour of absolute frustration, you still didnt help. If this company bankrupts, it will all fall on this **** infrastructure. Get bendt