Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (30%)
• Funzionalità online (25%)
• Log-in (18%)
• Arresto dell'app (12%)
• Errori (9%)
• Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Errore del dispositivo	2 giorni fa
Longmont	Errore del dispositivo	3 giorni fa
Longmont	Errore del dispositivo	4 giorni fa
Longmont	Errore del dispositivo	5 giorni fa
Longmont	Errore del dispositivo	5 giorni fa
Longmont	Errore del dispositivo	9 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Jake Campbell (@JCampbell_00) segnalati 5 minuti fa

  @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

• 
  Melissa (@llprncs) segnalati 5 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  Joey Bartz (@JoeyBartz) segnalati 5 minuti fa

  @koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.

• 
  Ryan Holt (@RyanHoltNC) segnalati 7 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  I am no one. (@mahasitavati) segnalati 7 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  Melissa (@llprncs) segnalati 10 minuti fa

  @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

• 
  Stan Querin (@BlackStangBC) segnalati 13 minuti fa

  @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

• 
  LakeShowFresh (@LakeSkol) segnalati 14 minuti fa

  @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

• 
  missy (@missy49179801) segnalati 17 minuti fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  Butters Mom (@laurakwhiteside) segnalati 18 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  John Bailey (@Isucceed) segnalati 20 minuti fa

  @ArloSmartHome Too bad to hear about your #EndOfLife. It's always sad to see a company going out of business. Good luck with your next endeavors.

• 
  Wowzr (@Wowzzr) segnalati 20 minuti fa

  @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

• 
  Shaun Verses Sheep (@shaunvssheep) segnalati 23 minuti fa

  @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

• 
  Jeff Karotkin (@jhkarotkin) segnalati 23 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 26 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  Ellen Foster (@ellennnfoster) segnalati 26 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 27 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  Matt (@MWillner2) segnalati 27 minuti fa

  Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

• 
  DaZi (@daziphoto) segnalati 27 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  Gaaiz (@gaaiz) segnalati 28 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.

• 
  I am no one. (@mahasitavati) segnalati 30 minuti fa

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

• 
  Christopher Hahn (@ChrisHahn14) segnalati 31 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 35 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  BeautifulOne (@Beautifulone119) segnalati 40 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  Colin (@wHENigEToFF) segnalati 44 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  Michael Bobelian (@mbobelian) segnalati 47 minuti fa

  In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

• 
  Bill Kampouris (@BillKampouris) segnalati 48 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 52 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 58 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  Scott 🌻 (@ScottyWitte) segnalati 59 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.