Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (22%)
• Log-in (22%)
• Arresto dell'app (22%)
• Errore del dispositivo (22%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Frankfurt am Main	Funzionalità online	3 giorni fa
Oldenburg	Log-in	5 giorni fa
Bochum	Errore del dispositivo	9 giorni fa
Jonage	Errore del dispositivo	21 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  BeljicaPeak (@BeljicaPeak) segnalati 2 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  Mobinaut (@mobinaut) segnalati 7 minuti fa

  @ArloSmartHome One more question please because the new app design is so PAINFULLY bad....Which "settings" menus do you mean! there are a ton of settings and we cannot easily identify the one you mean!

• 
  Jason Abbate (@JasonBrobbate) segnalati 14 minuti fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  Farida Yasmin (@YYFaridaYY) segnalati 15 minuti fa

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  avfc (@krispycremekef) segnalati 16 minuti fa

  @ArloSmartHome One of the worst purchases I’ve ever made,end of

• 
  Matt (@MWillner2) segnalati 19 minuti fa

  Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

• 
  mauriciobond (@mauriciobond23) segnalati 20 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Bill Kampouris (@BillKampouris) segnalati 27 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Frank (@taita1965) segnalati 28 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 28 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  taylorpineiro (@taylorpineiro) segnalati 28 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 30 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  DaZi (@daziphoto) segnalati 30 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  Craig Coppola (@CraigCoppola) segnalati 32 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 33 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 34 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 35 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 36 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Stockman Republican (@EBiggunz) segnalati 37 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) segnalati 38 minuti fa

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

• 
  Craig Allen (@CraigAllen0921) segnalati 45 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  Ed Moreau (@edmoreau) segnalati 46 minuti fa

  I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

• 
  Colin Wheeler (@colinpwheeler) segnalati 48 minuti fa

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

• 
  AJG (@AntJGumm) segnalati 48 minuti fa

  @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

• 
  Jason Abbate (@JasonBrobbate) segnalati 48 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  Melissa (@llprncs) segnalati 49 minuti fa

  @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

• 
  Ian Ireland (@amracinggreen) segnalati 51 minuti fa

  @ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4

• 
  Alex (@alex__0113) segnalati 55 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  TeeVeeTee (@TeeVeeTee1776) segnalati 57 minuti fa

  @ArloSmartHome Any idea of a time fix? We’ve had bears come by when I’m out. Not cool. I bought cameras for a reason.😬 If not fixed , we’re going to have to move to a different service/camera. It’s been WAY too long safety wise. How about you go back to a prior release for us?

• 
  I am no one. (@mahasitavati) segnalati 58 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.