Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (30%)
• Log-in (24%)
• Arresto dell'app (21%)
• Funzionalità online (15%)
• Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	15 giorni fa
Township of Evan	Log-in	19 giorni fa
Perth	Funzionalità online	26 giorni fa
Olney	Arresto dell'app	27 giorni fa
Longmont	Arresto dell'app	un mese fa
Longmont	Funzionalità online	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  justin (@BadRammaJamma) segnalati un minuto fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Craig Coppola (@CraigCoppola) segnalati 5 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  Matt Barker (@htsmatt) segnalati 6 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  I am no one. (@mahasitavati) segnalati 6 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  BeljicaPeak (@BeljicaPeak) segnalati 7 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  justin (@BadRammaJamma) segnalati 8 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Jason Abbate (@JasonBrobbate) segnalati 9 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 23 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  TeeVeeTee (@TeeVeeTee1776) segnalati 23 minuti fa

  @ArloSmartHome Any idea of a time fix? We’ve had bears come by when I’m out. Not cool. I bought cameras for a reason.😬 If not fixed , we’re going to have to move to a different service/camera. It’s been WAY too long safety wise. How about you go back to a prior release for us?

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 24 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  Gaaiz (@gaaiz) segnalati 26 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

• 
  🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati 29 minuti fa

  @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 29 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  🏎 (@wrinkled_lemon) segnalati 29 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Ryan Holt (@RyanHoltNC) segnalati 31 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  mauriciobond (@mauriciobond23) segnalati 34 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Evan Cook (@cook1122) segnalati 34 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  mauriciobond (@mauriciobond23) segnalati 35 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Mike Hancock (@GCWebDesigner) segnalati 38 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  Mario (@mariocirignani) segnalati 41 minuti fa

  @ArloSmartHome I am in the middle of choosing a security camera system for my home and daughters home and I read about ARLO’s deceitful behavior. I don’t care that they changed their minds when confronted by bad press. Not buying ARLO. Can’t be trusted. Shameful. Somebody should be fired.

• 
  carly wilson (@carlyally11) segnalati 45 minuti fa

  @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

• 
  Deryck Evelyn (@deryckev) segnalati 45 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  Butters Mom (@laurakwhiteside) segnalati 47 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  avfc (@krispycremekef) segnalati 47 minuti fa

  @ArloSmartHome One of the worst purchases I’ve ever made,end of

• 
  Gerard Krupa (@uxian) segnalati 51 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  DDGvision (@DDGvision) segnalati 52 minuti fa

  @ArloSmartHome are you guys having an issue again? My doorbell camera and inside camera is no longer recording

• 
  Stockman Republican (@EBiggunz) segnalati 55 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  Kristina (@KNanaG1) segnalati 55 minuti fa

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

• 
  Corey Crooks (@cdcrooks) segnalati 55 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  Frank (@taita1965) segnalati 56 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.