Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (25%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (17%)
• Website (8%)
• Errori (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	7 giorni fa
Perkasie	Errori	11 giorni fa
New York City	Errore del dispositivo	14 giorni fa
Salzgitter	Log-in	15 giorni fa
Fort Wayne	Errore del dispositivo	16 giorni fa
London	Errori	18 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  sam morton (@sgmorton) segnalati 9 minuti fa

  @ArloSmartHome I will never reco your products. Killing my camera systems I've invested in for years is poor practice. My cams that I paid for will keep working fine... But only if now years after I purchased them, I start to pay a subscription fee! You can get bent!

• 
  mauriciobond (@mauriciobond23) segnalati 10 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Ryan P. Cooney (@ryanpcooney) segnalati 12 minuti fa

  @blackironfitter @ArloSmartHome The hardware has been great. They stopped working when we were -30, but otherwise, I have never had an issue. I have four of them around the house and can monitor very closely, from wherever. No subscription. Hopefully @ArloSmartHome will rethink this.

• 
  Justin Edmead (@JustinEdmead) segnalati 14 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 14 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  N (@nbbirch22) segnalati 15 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  Stan Querin (@BlackStangBC) segnalati 15 minuti fa

  @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

• 
  Webaaz (martin) (@webaaz) segnalati 19 minuti fa

  @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

• 
  justin (@BadRammaJamma) segnalati 23 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  John (@JohnBurke72) segnalati 25 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 28 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  Cyndi (@theredwings26jk) segnalati 28 minuti fa

  @ArloSmartHome Resolved the problem everything is back on and working.

• 
  RossCreations (@CreationsRoss) segnalati 30 minuti fa

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

• 
  Alex (@alex__0113) segnalati 33 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  I am no one. (@mahasitavati) segnalati 34 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  Corey Crooks (@cdcrooks) segnalati 34 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 35 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Bat Attitude (@AttitudeBat) segnalati 38 minuti fa

  @ArloSmartHome ARLO…. This is Your ELO! Bad, business decision. No one forced to upgrade will stay with your system. Shame on you… wouldn’t stay if it was free now. Snakes!

• 
  missy (@missy49179801) segnalati 39 minuti fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  Andy Baryer (@AndyBaryer) segnalati 40 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Frank (@taita1965) segnalati 40 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  Jeff Karotkin (@jhkarotkin) segnalati 49 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 50 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Nickalas W. Venables (@TheRealNWV) segnalati 50 minuti fa

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  Jacob dailey (@Jacobdailey1517) segnalati 51 minuti fa

  @ArloSmartHome might be one of the worst products and app I’ve ever used..

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 51 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  jerandnj (@jerandnj) segnalati 55 minuti fa

  @ArloSmartHome Just a heads up they don’t make it easy to contact them or get any help on the Arlo system

• 
  avfc (@krispycremekef) segnalati 57 minuti fa

  @ArloSmartHome One of the worst purchases I’ve ever made,end of

• 
  Craig Allen (@CraigAllen0921) segnalati 58 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  Doug (@BULLYDOG77) segnalati 58 minuti fa

  @ArloSmartHome Is arlo down today ?