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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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In caso di problemi, inviare una segnalazione di seguito.

Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 29% Errore del dispositivo (29%)
  • 22% Funzionalità online (22%)
  • 17% Log-in (17%)
  • 17% Arresto dell'app (17%)
  • 8% Errori (8%)
  • 7% Website (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Longmont Arresto dell'app 4 giorni fa
Longmont Arresto dell'app 5 giorni fa
Longmont Arresto dell'app 6 giorni fa
Longmont Errore del dispositivo 7 giorni fa
Longmont Funzionalità online 9 giorni fa
Longmont Errore del dispositivo 10 giorni fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • wHENigEToFF
    Colin (@wHENigEToFF) segnalati

    So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

  • BonnieShowerman
    Bonnie Showerman (@BonnieShowerman) segnalati

    @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

  • MerenessAlex
    Alex Mereness (@MerenessAlex) segnalati

    @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

  • kodeineking13
    kyle (@kodeineking13) segnalati

    @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

  • jblanier
    Josh (@jblanier) segnalati

    @ArloSmartHome finally pushed me over the edge… after debating on replacing the battery powered cameras and looking at @Ubiquiti equipment I’ll be replacing all Arlo smart home devices with unifi, however the issue is where I don’t have PoE.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

  • SteveJMusselman
    Steve Musselman (@SteveJMusselman) segnalati

    @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

  • DeniseGratia
    Denise (@DeniseGratia) segnalati

    @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

  • AttitudeBat
    Bat Attitude (@AttitudeBat) segnalati

    @ArloSmartHome ARLO…. This is Your ELO! Bad, business decision. No one forced to upgrade will stay with your system. Shame on you… wouldn’t stay if it was free now. Snakes!

  • wrinkled_lemon
    🏎 (@wrinkled_lemon) segnalati

    @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

  • koyote19
    Keith Meyer 🍎🌰 (@koyote19) segnalati

    Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.

  • MerryfieldHomes
    Merryfield Homes (@MerryfieldHomes) segnalati

    @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

  • theredwings26jk
    Cyndi (@theredwings26jk) segnalati

    @ArloSmartHome Resolved the problem everything is back on and working.

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • jordanmhaywood
    Jordan M. Haywood (@jordanmhaywood) segnalati

    @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

  • RoughTradeRadio
    RoughTradeRadio (@RoughTradeRadio) segnalati

    @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

  • colinpwheeler
    Colin Wheeler (@colinpwheeler) segnalati

    @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

  • CraigAllen0921
    Craig Allen (@CraigAllen0921) segnalati

    @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

  • Finchwizard
    Finchwizard (@Finchwizard) segnalati

    @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • DayneTurner1
    Dayne Turner (@DayneTurner1) segnalati

    Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

  • Shaydieblue
    Shaydie Blue (@Shaydieblue) segnalati

    And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

  • Qinda808
    BIG Q DOG ✊🏾 (@Qinda808) segnalati

    @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

  • nasiralamreeki
    ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati

    @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

  • HeavenS98386596
    🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati

    @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

  • Wowzzr
    Wowzr (@Wowzzr) segnalati

    @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

  • AndyBaryer
    Andy Baryer (@AndyBaryer) segnalati

    @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

  • wrinkled_lemon
    🏎 (@wrinkled_lemon) segnalati

    @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

  • mrspeeed4
    mrspeeed (@mrspeeed4) segnalati

    @ArloSmartHome Product is garbage

  • webaaz
    Webaaz (martin) (@webaaz) segnalati

    @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !