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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 32% Log-in (32%)
  • 28% Arresto dell'app (28%)
  • 16% Errore del dispositivo (16%)
  • 12% Funzionalità online (12%)
  • 12% Errori (12%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Jonage Errore del dispositivo 2 giorni fa
Boussières Errori un mese fa
Township of Evan Log-in 2 mesi fa
Perth Funzionalità online 2 mesi fa
Olney Arresto dell'app 2 mesi fa
Longmont Arresto dell'app 2 mesi fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • DylanStratton
    dylan (@DylanStratton) segnalati

    I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

  • amracinggreen
    Ian Ireland (@amracinggreen) segnalati

    @ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4

  • InvizOne
    Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati

    @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

  • webaaz
    Webaaz (martin) (@webaaz) segnalati

    @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

  • fjr2320gmailco1
    FjR (@fjr2320gmailco1) segnalati

    @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

  • barefootphoto
    Donna Rosser (@barefootphoto) segnalati

    @ArloSmartHome your customer service and secure plan are a joke. No help.

  • JohnBurke72
    John (@JohnBurke72) segnalati

    @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

  • dinferno21
    Dante Hinojosa (@dinferno21) segnalati

    @ArloSmartHome Worst product ever definitely get a @ring instead

  • YossarianV5
    Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati

    @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

  • Zephyrmiller
    Zephyr Linda Miller (@Zephyrmiller) segnalati

    @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

  • MsLucyKim
    Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati

    @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

  • TungenGasche
    Tungen Gasche (@TungenGasche) segnalati

    @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

  • Beautifulone119
    BeautifulOne (@Beautifulone119) segnalati

    @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

  • Kev_Bik
    kEVin in Dallas (@Kev_Bik) segnalati

    @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

  • BadRammaJamma
    justin (@BadRammaJamma) segnalati

    @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

  • ellennnfoster
    Ellen Foster (@ellennnfoster) segnalati

    @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

  • mahasitavati
    I am no one. (@mahasitavati) segnalati

    @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

  • ejtt7ciia
    Eric W (@ejtt7ciia) segnalati

    To add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...

  • wrinkled_lemon
    🏎 (@wrinkled_lemon) segnalati

    @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

  • JJHulk85
    Jacob Hernandez (@JJHulk85) segnalati

    @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • JCampbell_00
    Jake Campbell (@JCampbell_00) segnalati

    @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

  • BlackStangBC
    Stan Querin (@BlackStangBC) segnalati

    @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

  • nchara1
    Noel Charath (@nchara1) segnalati

    @ArloSmartHome what is going on with your all devices. They are going offline today for many users

  • timkiviprime
    Tim Kivi (@timkiviprime) segnalati

    @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

  • llprncs
    Melissa (@llprncs) segnalati

    @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

  • TCOLLEGECUSE
    TCOLLEGECUSE (@TCOLLEGECUSE) segnalati

    @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

  • DayneTurner1
    Dayne Turner (@DayneTurner1) segnalati

    Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

  • DDGvision
    DDGvision (@DDGvision) segnalati

    @ArloSmartHome are you guys having an issue again? My doorbell camera and inside camera is no longer recording

  • sdottnicole
    Sharee Nicole (@sdottnicole) segnalati

    @ArloSmartHome is there an issue with Trusting new devices for 2FA? My new iPhone and iPad both get error messages when I try to add as trusted devices. My old phone and iPad have been deleted.