Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (25%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (17%)
• Website (8%)
• Errori (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	7 giorni fa
Perkasie	Errori	12 giorni fa
New York City	Errore del dispositivo	15 giorni fa
Salzgitter	Log-in	15 giorni fa
Fort Wayne	Errore del dispositivo	17 giorni fa
London	Errori	18 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 4 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  chuck gasaway (@ChuckGasaway) segnalati 6 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  Bill Kampouris (@BillKampouris) segnalati 9 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  mauriciobond (@mauriciobond23) segnalati 9 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Dante Hinojosa (@dinferno21) segnalati 10 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Alex (@alex__0113) segnalati 11 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  F3L!C!A (@FreakyFelicia) segnalati 11 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Jason Desaulnier (@Desaulnier27) segnalati 12 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  Sharee Nicole (@sdottnicole) segnalati 14 minuti fa

  @ArloSmartHome is there an issue with Trusting new devices for 2FA? My new iPhone and iPad both get error messages when I try to add as trusted devices. My old phone and iPad have been deleted.

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 16 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

• 
  🏎 (@wrinkled_lemon) segnalati 18 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 19 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  LUGA (@luga2020) segnalati 21 minuti fa

  @ArloSmartHome Still not working…

• 
  d@nielle (@daniellemrubio) segnalati 21 minuti fa

  @ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.

• 
  Farida Yasmin (@YYFaridaYY) segnalati 23 minuti fa

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  Finchwizard (@Finchwizard) segnalati 26 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  BeautifulOne (@Beautifulone119) segnalati 29 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  John (@JohnBurke72) segnalati 29 minuti fa

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  Mike Hancock (@GCWebDesigner) segnalati 30 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  Steve Lunceford (@dslunceford) segnalati 32 minuti fa

  @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

• 
  Christopher (@Chris_Y3MX) segnalati 33 minuti fa

  Just learned that as of Jan 1, 2023 @ArloSmartHome is ******* all their customers and the equipment we have installed in going to end up in the trash.

• 
  Matt Barker (@htsmatt) segnalati 35 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 38 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  missy (@missy49179801) segnalati 43 minuti fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  Ellen Foster (@ellennnfoster) segnalati 46 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  TypicalPanda (@Typicallypanda) segnalati 47 minuti fa

  @ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.

• 
  Shaydie Blue (@Shaydieblue) segnalati 48 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Colin (@wHENigEToFF) segnalati 50 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  kEVin in Dallas (@Kev_Bik) segnalati 54 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  T (@PondrPowered) segnalati 55 minuti fa

  @ArloSmartHome is your system down???