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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (25%)
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Log-in (23%)
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Arresto dell'app (21%)
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Errore del dispositivo (13%)
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Website (10%)
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Errori (8%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Sanford |
Errori | |
 Lannion |
Arresto dell'app | |
| Longmont |
Funzionalità online | |
| Longmont |
Funzionalità online | |
| Lowell |
Errore del dispositivo | |
 Wuppertal |
Log-in |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Steve Wilson
(@wilsonfrisco) segnalati
@ArloSmartHome I just want to update my cc information in my account, but I cannot find that option in my acct profile. Tried chat. Tried Support. No help.
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Ryan Johnson
(@amdphreak) segnalati
@ArloSmartHome why is your indoor camera $99 when the outdoor is the same price, also shoots color night vision, is weather resistant, and battery powered, and every other spec is the same? That indoor camera costs nothing to design and produce, uses the same code-base, etc. Bad!
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Marianne Duarte
(@MarianneDuarte) segnalati
@ConsumerReports After a week of talks @ArloSmartHome has no idea how to fix the problem. I'm telling you... don't trust @ArloSupportUS
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ExitOnly
(@ExtiOnly) segnalati
@ArloSmartHome Hey Guys! Are you serious about the "no support" policy? I can unfortunately not reinstall my arlo-cameras and there seem no help available for me. No support at all :(
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kathy tomaino
(@chunkloon) segnalati
@ArloSmartHome The feature for giving someone access to the account is not working. When the invitee tries to respond to the email, they get a message that the server is down and to try later. Cannot get any help with this. Called corporate offices and message box is full.
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Marianne Duarte
(@MarianneDuarte) segnalati
😠 @ArloSmartHome sucks. I've been communicating with @ArloSupportUS for two days now after I stopped receiving push notifications on my iPhone. I have followed all and every step suggested but the issue remains unresolved
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Sammy Springfield
(@TwoScamSam) segnalati
@ArloSmartHome worst company ever! I’ve never encountered this much lack of support from a company
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Mikayla Mason
(@MikaylaMason21) segnalati
I dont recommend the @ArloSmartHome for the long haul. My cameras won't connect now to the base station and I've tried every troubleshoot article I've been given. I'm not "entitled" to a live agent. So all of this money down the drain. stay away
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Lacynda
(@lacynda__) segnalati
@ArloSmartHome isn't so smart for the home. I've tried over countless support cases and hours to resolve a simple issue. We're being charged for an Arlo Smart subscription, with none of the subscription services enabled on our accounts! #arloessential #arlosmarthome #arlo
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l3oaussie
(@l3oaussie) segnalati
@cjviscito @ArloSmartHome Same here. Good hardware but bad software.
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KnitGnosis
(@KnitGnosis) segnalati
@ArloSmartHome is pretty terrible and their support sucks. Spent the past hour trying to get support just to be told it requires a subscription then to have 3 agents just leave me on read and leave the online chat.
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oojellah
(@stefanudziela) segnalati
@ArloSmartHome I need help with determining if the cameras I bought can work with my mobile hotspot (which gets 5G speeds). I don't/can't subscribe until I determine if this is possible. But your chatbot won't let me talk to someone. Community + Support pages are not helpful
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Sabrina
(@nutritiongirlWV) segnalati
@ArloSmartHome I’ve been trying to contact customer service through the app and it won’t work. My question is that we have one of our cameras went bad but we have an older system am I able to buy a new camera and just add it to the old system oh will not be compatible?
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l3oaussie
(@l3oaussie) segnalati
@ArloSmartHome Only If excluded the bugged software and slow connection...
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Margee Krebs
(@margeekrebs) segnalati
@ArloSmartHome It’s now 1/18. I have been trying to get my malfunctioning doorbell replaced since 1/7. @wirecutter - Please rethink your recommendation! This is a nightmare!
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Aaron LaBeau (biozal/costoda)
(@biozal) segnalati
@ArloSmartHome when your app tells me my doorbell has 35 new videos I think someone is trying to break in only to look in the app and see 3 new videos. Please fix your app, it's a terrible experience when you tell me the wrong amount of video updates in notifications.
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Ira Hilt
(@irahilt2) segnalati
@ArloSmartHome This is getting to be the worst devices. Cameras are good. They sent a notification of a vehicle and person on the porch, yet, it took 8 minutes of attempts to get to see wtf was going on at my home. Logging in shouldn't require 10 minutes
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l3oaussie
(@l3oaussie) segnalati
@LoudMouthTre @ArloSmartHome Yeah, I am on the same page. Great hardware but bad software. I'm looking for a new system now.
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The Inevitable Hulk
(@gilmie76) segnalati
@CNN And still, @ArloSmartHome can’t give us offline notifications.
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M
(@9_THIRTEEN) segnalati
@ArloSmartHome I had my internet go down this past weekend. I had no acces to any of my cameras, no local access, no recodings, nothing. Once your wifi goes out you have nothings with Arlo.
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K. Joel Dickson
(@jdopines) segnalati
@ArloSmartHome Support system is appalling: a good product is fundamental, but customer services is make or break. A company that tells a customer they are not entitled to help, in home security? Convoluted community access? I planned to expand our system, will find another.
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Eliks
(@Eliks) segnalati
@ArloSmartHome Wrong title - Worst cameras!!
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Bruins&Browns
(@por2gez) segnalati
Dont buy @ArloSmartHome products, customer service and product just garbage.
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P3R 1InD
(@Perlind4) segnalati
@troyhunt @ArloSmartHome Or use notepad to rember them think it was salmon founder of an old antivirus program that told user to "Write the password down and stick it to your screen and when viruses can read post-it notes I will retire" Password manager is really good to have!!
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Jon Baker 💙
(@jonbaker1968) segnalati
@LoudMouthTre @ArloSmartHome Mine go for periods when they’re fine. Then they randomly disconnect, run the batteries down and then I have to jump through hoops to reconnect them. #1 thing you need in a security system is reliability
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Lando Universe 💎
(@AngryBrownNoser) segnalati
How my life is going: My car was broken into and money was stolen > go online and buy security cameras only to get more money stolen from the SECURITY COMPANY later on!!! The irony… 🥶 #donttrust @ArloSmartHome
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Faith
(@GestionV) segnalati
@ArloSmartHome Arlo….. worst customer service I experienced. More a toy than a tool! Arlo doesn’t function if temperatures are too low… we don’t all live in California and this should not be sold North . Bought them, we have to live with them until feed up & throw them in the garbage 🤬
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Adam Fry
(@Adski11892) segnalati
@ArloSmartHome Please fix the issue with scrubbing videos in playback on iPad. It’s impossible.
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Eric LaPorte
(@Real_MartyMcFly) segnalati
@ArloSmartHome the scheduling feature in your app is horrible. I would think being a leader in security it would be better. Paid lots of money and I have to manually arm and disarm certain parts of the day. Fix it!
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Lizabeth P. Lewis
(@raynie82) segnalati
@ArloSmartHome I have Arlo cameras but I need help. Is there a # to call @llitig8orDWJ