Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (27%)
• Funzionalità online (21%)
• Log-in (21%)
• Arresto dell'app (17%)
• Errori (8%)
• Website (6%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	2 giorni fa
Sarreguemines	Arresto dell'app	3 giorni fa
Brisbane	Log-in	4 giorni fa
San Jose	Funzionalità online	4 giorni fa
Westlake	Log-in	4 giorni fa
Denver	Log-in	4 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Dante Hinojosa (@dinferno21) segnalati 5 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  mauriciobond (@mauriciobond23) segnalati 5 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  chuck gasaway (@ChuckGasaway) segnalati 8 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  Brendan Gill (@scribeteach) segnalati 9 minuti fa

  @ArloSmartHome Is there some sort of system-wide firmware update issue?

• 
  Steve Musselman (@SteveJMusselman) segnalati 10 minuti fa

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

• 
  Denise (@DeniseGratia) segnalati 10 minuti fa

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

• 
  mauriciobond (@mauriciobond23) segnalati 12 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  justin (@BadRammaJamma) segnalati 15 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 19 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 20 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  Greg - digging through archives (@GregLilly) segnalati 24 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  Jeff Karotkin (@jhkarotkin) segnalati 25 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  mamamae (@maegansmiles04) segnalati 29 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  justin (@BadRammaJamma) segnalati 31 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Spicy Bits 🤡 Show (@TheTruthSekr) segnalati 33 minuti fa

  @Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company

• 
  Jason Abbate (@JasonBrobbate) segnalati 34 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 34 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  Vida Custom Designs (@VidaCustom) segnalati 35 minuti fa

  @Typicallypanda @ArloSmartHome Not sure people would want to trade in and pay a difference for any newer products only to have it repeat down the road. #Arlo

• 
  Jason Abbate (@JasonBrobbate) segnalati 38 minuti fa

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  Mike Woslager (@MikeWoslager) segnalati 38 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  BeautifulOne (@Beautifulone119) segnalati 40 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  Chris Szmergiel (@SzmergielChris) segnalati 43 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  Craig Coppola (@CraigCoppola) segnalati 44 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 44 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Stud Sterling (@StudSterling) segnalati 47 minuti fa

  @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.

• 
  Bill Kampouris (@BillKampouris) segnalati 49 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 51 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  mauriciobond (@mauriciobond23) segnalati 52 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  I am no one. (@mahasitavati) segnalati 55 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Jason Abbate (@JasonBrobbate) segnalati 59 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services