Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione
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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
- Funzionalità online (30%)
- Log-in (30%)
- Errore del dispositivo (30%)
- Errori (10%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Errore del dispositivo | 12 ore fa |
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Funzionalità online | 12 giorni fa |
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Log-in | 12 giorni fa |
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Funzionalità online | 18 giorni fa |
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Log-in | 20 giorni fa |
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Errore del dispositivo | 24 giorni fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Shaydie Blue (@Shaydieblue) segnalatiI should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.
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Rodney G. Grover (@rodneyg0) segnalati@ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.
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Bailey (@ColinBaileyUK) segnalati@androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome
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Jerry Norman (@JerryNo40834855) segnalati@ArloSmartHome the worst camera I've purchased sold by Walmart
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Deryck Evelyn (@deryckev) segnalati@ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.
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Jack Johnson (@JackJoh58480894) segnalati@ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.
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Merryfield Homes (@MerryfieldHomes) segnalati@ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue
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Melissa (@llprncs) segnalati@ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.
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Andy Baryer (@AndyBaryer) segnalati@tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!
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d@nielle (@daniellemrubio) segnalati@ArloSmartHome I cannot log in on app or browser or reset my password. I get an error each time and it tells me to contact support but then says I don’t have access to support. Can you help me so I can use the system I paid hundreds of dollars to install? This is insane.
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Mike Woslager (@MikeWoslager) segnalati@ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!
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Farida Yasmin (@YYFaridaYY) segnalati@ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed
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Finchwizard (@Finchwizard) segnalati@ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.
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ناصر محمد الأمريكي (@nasiralamreeki) segnalati@mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.
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justin (@BadRammaJamma) segnalati@ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!
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Cyndi (@theredwings26jk) segnalati@ArloSmartHome Resolved the problem everything is back on and working.
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taylorpineiro (@taylorpineiro) segnalatiLooking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.
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mamamae (@maegansmiles04) segnalati@ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help
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Save Lives! (@BrotherBourbon) segnalatiHey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.
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T (@PondrPowered) segnalati@ArloSmartHome is your system down???
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Alex (@alex__0113) segnalati@ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again
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LakeShowFresh (@LakeSkol) segnalati@ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously
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Spicy Bits 🤡 Show (@TheTruthSekr) segnalati@Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company
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Matt Barker (@htsmatt) segnalati@ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx
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Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati@ArloSmartHome @RyanAma9 The problem persists
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missy (@missy49179801) segnalati@ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.
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Yotam Ben Ami (@ybenami) segnalatiJust how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...
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Doug (@BULLYDOG77) segnalati@ArloSmartHome Is arlo down today ?
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I am no one. (@mahasitavati) segnalati@ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”