Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (29%)
• Log-in (24%)
• Arresto dell'app (21%)
• Funzionalità online (15%)
• Errori (12%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	12 giorni fa
Township of Evan	Log-in	16 giorni fa
Perth	Funzionalità online	23 giorni fa
Olney	Arresto dell'app	24 giorni fa
Longmont	Arresto dell'app	30 giorni fa
Longmont	Funzionalità online	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Finchwizard (@Finchwizard) segnalati 2 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  BeljicaPeak (@BeljicaPeak) segnalati 2 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  dylan (@DylanStratton) segnalati 3 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  mamamae (@maegansmiles04) segnalati 4 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  Colin Wheeler (@colinpwheeler) segnalati 4 minuti fa

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

• 
  Christopher (@Chris_Y3MX) segnalati 6 minuti fa

  Just learned that as of Jan 1, 2023 @ArloSmartHome is ******* all their customers and the equipment we have installed in going to end up in the trash.

• 
  SAMA (@SAMA92458684) segnalati 7 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  Doug (@BULLYDOG77) segnalati 9 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  Butters Mom (@laurakwhiteside) segnalati 14 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  I am no one. (@mahasitavati) segnalati 18 minuti fa

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

• 
  Greg - digging through archives (@GregLilly) segnalati 22 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  BIG Q DOG ✊🏾 (@Qinda808) segnalati 25 minuti fa

  @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

• 
  LizRoddy222 (@Roddy222) segnalati 25 minuti fa

  @C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.

• 
  N (@nbbirch22) segnalati 27 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 33 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 34 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  Citizen Mane (@HoosierFordMan) segnalati 37 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  mauriciobond (@mauriciobond23) segnalati 41 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Stockman Republican (@EBiggunz) segnalati 41 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 42 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  Deryck Evelyn (@deryckev) segnalati 43 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  Mario (@mariocirignani) segnalati 43 minuti fa

  @ArloSmartHome I am in the middle of choosing a security camera system for my home and daughters home and I read about ARLO’s deceitful behavior. I don’t care that they changed their minds when confronted by bad press. Not buying ARLO. Can’t be trusted. Shameful. Somebody should be fired.

• 
  Jack Johnson (@JackJoh58480894) segnalati 45 minuti fa

  @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

• 
  🏎 (@wrinkled_lemon) segnalati 47 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Scott 🌻 (@ScottyWitte) segnalati 49 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  I am no one. (@mahasitavati) segnalati 51 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 52 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  Dante Hinojosa (@dinferno21) segnalati 54 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Wowzr (@Wowzzr) segnalati 55 minuti fa

  @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

• 
  Jason Desaulnier (@Desaulnier27) segnalati 60 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help