Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (30%)
• Log-in (30%)
• Errore del dispositivo (20%)
• Arresto dell'app (10%)
• Errori (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Oberstdorf	Funzionalità online	6 giorni fa
Schwarzheide	Log-in	7 giorni fa
Frankfurt am Main	Funzionalità online	13 giorni fa
Oldenburg	Log-in	14 giorni fa
Bochum	Errore del dispositivo	18 giorni fa
Jonage	Errore del dispositivo	un mese fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 2 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 3 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  Jason Abbate (@JasonBrobbate) segnalati 3 minuti fa

  Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

• 
  T Guthrie (@Guppy7T) segnalati 8 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  Frank (@taita1965) segnalati 13 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  Tim Kivi (@timkiviprime) segnalati 14 minuti fa

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

• 
  C (@CGurciullo) segnalati 18 minuti fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 19 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  Greg - digging through archives (@GregLilly) segnalati 20 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  Connie Moulaison (@conniemoulaiso) segnalati 22 minuti fa

  @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

• 
  DaZi (@daziphoto) segnalati 23 minuti fa

  @Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.

• 
  F3L!C!A (@FreakyFelicia) segnalati 23 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Steve Lunceford (@dslunceford) segnalati 27 minuti fa

  @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

• 
  Jason Abbate (@JasonBrobbate) segnalati 27 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 28 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  Stan Querin (@BlackStangBC) segnalati 29 minuti fa

  @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

• 
  Eric W (@ejtt7ciia) segnalati 29 minuti fa

  To add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...

• 
  SAMA (@SAMA92458684) segnalati 35 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  Mobinaut (@mobinaut) segnalati 36 minuti fa

  @ArloSmartHome One more question please because the new app design is so PAINFULLY bad....Which "settings" menus do you mean! there are a ton of settings and we cannot easily identify the one you mean!

• 
  Kristina (@KNanaG1) segnalati 37 minuti fa

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

• 
  Craig Allen (@CraigAllen0921) segnalati 39 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  Craig Coppola (@CraigCoppola) segnalati 41 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  Connie Moulaison (@conniemoulaiso) segnalati 41 minuti fa

  @ArloSmartHome @SusannWalters @Pocketlint I have 9 camera I purchased them when Arlo advertised that I would not need a monthly subscription. On April 24th 2026 I lost the features when they did an update. I’m on a fixed income & this was an investment in my home security. Arlo’s technical advisors are no help!

• 
  Jerry Norman (@JerryNo40834855) segnalati 42 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  Brendan Gill (@scribeteach) segnalati 44 minuti fa

  @ArloSmartHome Is there some sort of system-wide firmware update issue?

• 
  Shaydie Blue (@Shaydieblue) segnalati 53 minuti fa

  I should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.

• 
  Jason Desaulnier (@Desaulnier27) segnalati 54 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  BeljicaPeak (@BeljicaPeak) segnalati 57 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  Gerard Krupa (@uxian) segnalati 58 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  I am no one. (@mahasitavati) segnalati 60 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.