Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (28%)
• Arresto dell'app (24%)
• Errore del dispositivo (24%)
• Funzionalità online (14%)
• Errori (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	un mese fa
Township of Evan	Log-in	un mese fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa
Longmont	Funzionalità online	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Noel Charath (@nchara1) segnalati 4 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  justin (@BadRammaJamma) segnalati 5 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Gaaiz (@gaaiz) segnalati 6 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.

• 
  Julie Younglove (@YoungloveJulie) segnalati 6 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  I am no one. (@mahasitavati) segnalati 11 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  justin (@BadRammaJamma) segnalati 12 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Justin Edmead (@JustinEdmead) segnalati 13 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  dylan (@DylanStratton) segnalati 17 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  Frank (@taita1965) segnalati 18 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  Jason Abbate (@JasonBrobbate) segnalati 19 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 21 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  John (@JohnBurke72) segnalati 21 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 22 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  Dante Hinojosa (@dinferno21) segnalati 24 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  F3L!C!A (@FreakyFelicia) segnalati 27 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  AmberChaiT (@AmberChaiT) segnalati 29 minuti fa

  @ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!

• 
  Andy Baryer (@AndyBaryer) segnalati 32 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  John (@JohnBurke72) segnalati 33 minuti fa

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  Scott 🌻 (@ScottyWitte) segnalati 33 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  LakeShowFresh (@LakeSkol) segnalati 34 minuti fa

  @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

• 
  🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati 35 minuti fa

  @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

• 
  Bailey (@ColinBaileyUK) segnalati 40 minuti fa

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 46 minuti fa

  @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 47 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  DM (@Dean1Michael) segnalati 48 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  Melissa (@llprncs) segnalati 50 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  T (@PondrPowered) segnalati 51 minuti fa

  @ArloSmartHome is your system down???

• 
  Kristina (@KNanaG1) segnalati 53 minuti fa

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

• 
  chuck gasaway (@ChuckGasaway) segnalati 59 minuti fa

  @OffBalanze @ArloSmartHome Agreed. With essential functions shutting down, our VMC4030 cameras will be basically useless. I can live without firmware updates for awhile... but... Arlo won't be a part of any decision matrix when looking for replacements.

• 
  Keith Meyer 🍎🌰 (@koyote19) segnalati 59 minuti fa

  Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.