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Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (30%)
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Errore del dispositivo (18%)
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Log-in (15%)
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Website (15%)
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Arresto dell'app (12%)
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Errori (9%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Benton |
Errore del dispositivo | |
| Cape May |
Website | |
| Sayreville |
Website | |
 Fuxin |
Funzionalità online | |
| Longmont |
Funzionalità online | |
| Longmont |
Funzionalità online |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Sabina ♛
(@sabinaxo) segnalati
I swear the worst customer service goes to @ArloSmartHome hands down.. this is my mistake for choosing them over @ring
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whatiicanink
(@kinging100) segnalati
@ArloSmartHome your cameras are trash! The work one week….then second week you gotta reset the home base station!
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Maria Soriano Young
(@MariaSYoung0710) segnalati
Hi @ArloSmartHome, for as much as we paid for a doorbell camera and two additional cameras, we shouldn’t be having as much trouble working with these devices as we’ve experienced (somewhat consistently) since purchase. Very disappointed in your systems.
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sh’darrlin
(@darrlin) segnalati
@ArloSmartHome SUPPORT, plz contact me: MONTHS of paid subscription to record cam vids, but not record’g. My acct doesn’t show I have a subscr, but am still being charged. It worked for a while. Last supprt email was 1/26/22. Not fixed yet. Would appreciate refund & fix subscr.
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roy squillario
(@royj11) segnalati
@ArloSmartHome No customer service how safe can it be? I have a billing problem and your rep by email tells me I don’t have an account - so where is my monthly payment going ?
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VulcanLogic
(@VulcanLogic2) segnalati
@rightytoo @ArloSmartHome This has been my experience as well. Have had the cameras for 5 days now and still can’t get them to turn on. The app doesn’t work, and the customer service line is the worst I’ve experienced with any company. Thinking about trying Ring.
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Jenn
(@hate_nj) segnalati
@ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working & on line help is hard for a 77 year old woman so how are u going to assist? Do not buy a product that has no number to call for support in the US folks!
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Greg Lynn
(@greglynn) segnalati
@ArloSmartHome website is down and app unable to connect!
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Dr. Keith Rose
(@TheScalpeledge) segnalati
PSA: Never use @ArloSmartHome . Their customer support is terrible to nonexistent. You are wasting your money. I am amazed they are in business.
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Tyler Smith
(@tuler) segnalati
@ArloSmartHome the last place I want to see an ad is when I login to my Arlo app to find out if someone is trying to break into my home.
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VulcanLogic
(@VulcanLogic2) segnalati
@ArloSmartHome just bought Ultra 2 and the doorbell cam. Only setup instructions were to download the app and follow instructions. App just giving error messages. Customer service hung up on me 5 times. Worst customer service! Returning all to @BestBuy. #arlo #scuritycameras
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JJ
(@theJJBANJO) segnalati
@ArloSmartHome Don't buy this stuff. I have front and rear flood light cameras installed. Was fine until I took them down for a recharge and front camera doesn't work anymore. When checking for an update it says 'may take several minutes' I switched it off after 3hours!
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Anirudha Joshi (AJ)
(@AJoshiReal) segnalati
Dear @ArloSmartHome, use of delicate microUSB for charging your cameras is a bad design. Already, two of the cameras I installed are having charging troubles within 18 months.
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PPH
(@Boston_Shanks) segnalati
@ArloSmartHome purchased 4 Pro 4 cameras. 1/2 are offline constantly. The useless suggestions don’t work. Return on the way.
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Barbie D H
(@barbiesway) segnalati
@ArloSmartHome It'd be nice to talk to a human when you chat says "it's new and has no answer" TERRIBLE customer service. I have to pay Xtra for cameras that originally came as a pack With Arlo secure IF I join the multiple & pay that monthly fee will you stop the other fees?
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Shawn Sakamoto
(@shawnsakamoto) segnalati
@ArloSmartHome @mbmcrae @scottpmcm 2hrs 38m on phone support for a problem reported since 2020 (no HomeKit code shipped with "HomeKit compatible" Arlo devices). Token reset on hub didn't work so now waiting to hear back from engineering.. Really??
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Marga Wilson
(@WilsonMarga) segnalati
@pokhrel_bishrut @ArloSmartHome I have the same issue. It was working during the free trail. Now i am paying for the subscription, it won't connect. My Wi-Fi is on 2.4 ghz, but Arlo keeps blaming my internet
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Henry
(@Henry95389547) segnalati
@joeytaylorvt @ArloSmartHome They just after profit, they in no hurry to help you out. My camera stopped working and out of 220 or so dollars
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VulcanLogic
(@VulcanLogic2) segnalati
@GuySie This says $3 a month, the guy at @ArloSmartHome I spoke to was pushing packages for hundreds of $. When I asked about monthly, he only offered $15/month with $160 down. That didn’t seem right!… and still haven’t helped me set up my cameras. About to return them to @BestBuy
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Ignatz
(@ignatzrats) segnalati
@ArloSmartHome Worst tech support ever.
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cv•🍄
(@alimacvt) segnalati
Worst costumer service goes to: @ArloSmartHome 👎🏽
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VulcanLogic
(@VulcanLogic2) segnalati
@Patrici54187851 This is not true, the customer service at @ArloSmartHome is not professional. My experience with them so far has been very poor. I am ready to take all of the products back and try a different company.
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IIBARKERII
(@IIBARKERII) segnalati
@ArloSmartHome How can I actually get some help from your garbage support? I am a paying customer and all I want to do is throw all my cameras away because of how terrible your service is! You guys are the worst company! #Arlo #ArloSmartHome #ArloSecurity
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Eddie Crider
(@29happy29) segnalati
dall'
Hagerstown, Maryland
@ArloSmartHome Been trying for weeks to get in touch with you about a spotlight problem with my camera to no avail...will not recommend your service to anyone if this is the way you handle customer service!!!!
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DelphiSwimsLate
(@delphiswimslate) segnalati
@ArloSmartHome I’m having issues logging into the app. The journey does not work with saved passwords on iOS. Please follow me so I can send you a video of the problem.
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Chris Boyle
(@c_boyle) segnalati
@ArloSmartHome Hi, I'm trying to create an account and the verification email never arrives (not in spam, tried multiple accounts). Chrome dev tools show the response "Salesforce API sfsendemail is not working please check". Could you look into that?
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SLY VILLELA
(@SFCSly) segnalati
@ArloSmartHome You either fix or replace base station or cancel my subscription.
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Jenn
(@hate_nj) segnalati
My Mother in law has @ArloSmartHome cameras. They aren’t working and on line help is hard for a 77 year old woman. No phone number to call for support in the US but they want to keep people safe. Yea right. #epicfail
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Jenn
(@hate_nj) segnalati
@ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working and she on line help is hard for a 77 year old woman so…. how are u going to assist? Do not recommend a product that has no number to call for support in the US!!!
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roy squillario
(@royj11) segnalati
@ArloSmartHome @treasuretruck Why don’t you have a telephone number people can call you on. I have a billing issue and there is no way to resolve it - your app dies not provide the support it should if you have no phone numbers that work. Perhaps your going out of business?