Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (30%)
• Errore del dispositivo (30%)
• Funzionalità online (20%)
• Errori (20%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Vreden	Errori	12 ore fa
Sanford	Errore del dispositivo	4 giorni fa
Oberstdorf	Funzionalità online	15 giorni fa
Schwarzheide	Log-in	16 giorni fa
Frankfurt am Main	Funzionalità online	22 giorni fa
Oldenburg	Log-in	23 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Melissa (@llprncs) segnalati 11 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  AmericanMade (@AmericanMadeCPM) segnalati 15 minuti fa

  @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 17 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  Stud Sterling (@StudSterling) segnalati 18 minuti fa

  @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.

• 
  Tim Kivi (@timkiviprime) segnalati 20 minuti fa

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

• 
  DM (@Dean1Michael) segnalati 21 minuti fa

  @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 23 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  Nickalas W. Venables (@TheRealNWV) segnalati 24 minuti fa

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  Dayne Turner (@DayneTurner1) segnalati 26 minuti fa

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

• 
  Jason Abbate (@JasonBrobbate) segnalati 26 minuti fa

  Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

• 
  justin (@BadRammaJamma) segnalati 29 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  mauriciobond (@mauriciobond23) segnalati 32 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Jake Campbell (@JCampbell_00) segnalati 33 minuti fa

  @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

• 
  Matt Barker (@htsmatt) segnalati 33 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  Alex (@alex__0113) segnalati 34 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  Michael Bobelian (@mbobelian) segnalati 35 minuti fa

  In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

• 
  Brendan Gill (@scribeteach) segnalati 36 minuti fa

  @ArloSmartHome Is there some sort of system-wide firmware update issue?

• 
  Colin Wheeler (@colinpwheeler) segnalati 36 minuti fa

  @ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.

• 
  Eric W (@ejtt7ciia) segnalati 37 minuti fa

  To add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...

• 
  Greg - digging through archives (@GregLilly) segnalati 37 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  Andy Baryer (@AndyBaryer) segnalati 42 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Jack Johnson (@JackJoh58480894) segnalati 44 minuti fa

  @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

• 
  Mobinaut (@mobinaut) segnalati 47 minuti fa

  hi @ArloSmartHome Horrible App update... really bad design but we have to live with it. Can you help ua discover where Zones shortcut is hidden in the new UI? I have a subscription.

• 
  Ryan Holt (@RyanHoltNC) segnalati 49 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  taylorpineiro (@taylorpineiro) segnalati 50 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  Jason Abbate (@JasonBrobbate) segnalati 51 minuti fa

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

• 
  Donna Rosser (@barefootphoto) segnalati 52 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  Chris’s Reviews & Unboxings (@C__Start) segnalati 52 minuti fa

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 52 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 58 minuti fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability