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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (41%)
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Funzionalità online (22%)
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Errore del dispositivo (14%)
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Website (11%)
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Arresto dell'app (6%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Arresto dell'app | ||
| Log-in | ||
| Log-in | ||
| Website | ||
| Arresto dell'app | ||
| Errore del dispositivo |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Laurent
(@Djrams10) segnalati
@iHappy11 @GohanBlog @ArloSmartHome Ça n’a pas l’air le problème est remonter sur les forums arlo. Tu me confirmera merci
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Jeff Glickman
(@Jeffishish) segnalati
I submitted a support request to @ArloSmartHome on the 13th and haven't gotten any response yet. It's been three days 🙁. That's not very confidence inspiring for a system that's supposed to help protect my home.
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JunyrRaK
(@JunyrRaK) segnalati
@ArloSmartHome pretty disappointed that I can’t have my Video Doorbell record locally (w/ base station) without buying a subscription. Y offer local recording at all? My other cams record no problem. I was trying to replace one cam w the doorbell so I dont have to change batts
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Laurent
(@Djrams10) segnalati
@iHappy11 @GohanBlog @ArloSmartHome Si tu peux tester de ton côté, car je viens d’avoir Arlo et ils me disent que c’est un problème récurrent venant d’Apple alors je voudrais savoir si je dois réinitialiser un petit coup car cela fonctionne peut-être de manière aléatoire. Merci pour ton aide
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l3oaussie
(@l3oaussie) segnalati
@ArloSmartHome @CEOAction Strategy without actions = failure. You need to increase the effort to fix the smart detection system as your subscription bundles mislead the customers with fake promises. #EpicFailure
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Lisa Deupree
(@bbfarmer2) segnalati
@ArloSmartHome help. How to subscribe using an IOS device????
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Nicolas Begasse
(@NBegasse) segnalati
@ArloSmartHome has the worst customer service ever. I spent hours talking to respresentatives. Worst customer satisfaction ever for a defective product.
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Shelly Ⓥ
(@15sasmith) segnalati
So disappointed with @ArloSmartHome new ultra cameras. Don’t work as unless subscription. Poor advice & detail on web. Arlo attraction was no monthly fee & why expensive hardware. Now arlo changed it completely. Bad for customers.
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N. S.
(@TweetNishit) segnalati
Video 1 is from @ArloSmartHome simply superb and just works Video 2 is from @WyzeCam terrible waste of my money across 3 cameras and 1 doorbell. Support was not good either.
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Jeff Wallace
(@JeffWallaceWY) segnalati
@ArloSmartHome @CEOAction Good for you. Now fix your buggy app and get your company profitable.
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Richard Beck
(@RichardABeck) segnalati
@ArloSmartHome what's up with the broken @amazon echo skill? Those @ring cameras are looking pretty good these days. Just say'n.
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Lucy Jane Danger
(@KindleCutie) segnalati
@ArloSmartHome Customer service reps are misleading, just bought a whole new system to find out it's not compatible w/ my plan even though I was told they would be. As a Realtor, I have recommended these to many clients, but can no longer recommend #arlosmarthome due to bad CS.
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K&M
(@KM64780550) segnalati
@ArloSmartHome Do nothing buy. Their high end cameras have to have a paid subscription. Their direct storage is a joke and you can’t access it away from ur home. DONT BUY until they fix this crap.
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K&M
(@KM64780550) segnalati
@ArloSmartHome do not buy Arlo. I have pro3. You have to pay 4 a subscription to view videos. U can use thumb drive but U have to download video, there’s no visible thumbnail and it’s not an instant download. DONT BUY. This is UR warning. They need to fix this
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David A. Braben
(@DBraben) segnalati
@ArloSmartHome I'll take it back concerning your poor support. Robert in the UK was wonderful. Give him a gold star. :)
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Laurent
(@Djrams10) segnalati
@iHappy11 @GohanBlog @ArloSmartHome Ah mon avis il faut une caméra arlo pour que ça fonctionne. Moi j’ai acheter juste la sonnette pour homekit et ça fonctionne pas. Je ne vois que ça
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Francisco Maldonado
(@Franko06207532) segnalati
@ArloSmartHome now been trying 2 weeks to buy a subscription for Arlo cameras, been on hold with your customer support for hours-NO success. Arlo cameras cannot work without a subscription-they are useless. Who can help resolve this? Returning Cameras by week end IF NOT resolved.
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p51mustangcaf
(@RokkiMcGarrett) segnalati
@ArloSmartHome Keeps disconnecting with "Not connected to internet error msg" when I'm using my data and not on Wifi. FYI, can't be on Wifi all the time. Attempting to re log back in several times is very frustrating 😠😠 Tried uninstalling and reinstalling the App no help.
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l3oaussie
(@l3oaussie) segnalati
@ArloSmartHome How many support tickets do I need to raise? I have raised 7 already, but none has fixed the problem. Smart detection is bugged. It is a long issue that needs full attention ASAP.
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Tiggy Boo
(@tiggyboos) segnalati
@SmokeytheET @ArloSmartHome Wait until it doesn't record when you need it to and tech support cant help solve anything after wasting months!
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Laurent
(@Djrams10) segnalati
@iHappy11 @GohanBlog @ArloSmartHome J’ai essayé une fois et impossible de la récupérer. Encore une réinitialisation obligatoire. Peux être la base a un problème
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Doug Booth
(@DouglasJBooth) segnalati
I did research on video doorbells before I purchased @ArloSmartHome and I am really not thrilled with it. I've put in a few support tickets because it either goes off for anything and everything OR it lets people walk around my front porch without notifying me. WTF
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Faisal sadiq
(@faisalraju) segnalati
@ArloSmartHome Fix your arlo smart subscription issue. Users are without camera's recording and can not subscribe for arlo smart plan. It's been a week and on going issue from last year. Arlo should not only spend money to sell new products instead fixing existing one first.
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Ash
(@upgradeyuh) segnalati
@ArloSmartHome I opened a case and was given instructions to go through which did not resolve. Upon updating the case several times no one has responded back again. I’m still under warranty but can’t get any help
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Zacaree Everhart
(@EverhartZacaree) segnalati
@ArloSmartHome is there a known issue with your website? Attempting to log in and as soon as I do, it logs me back out and then asks me to re-verify, but still doesn’t let me in.
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B. Kay
(@BryanAKay) segnalati
@ArloSmartHome I would like to now cancel because of an extended delay. I’m told that the order is in fulfillment and there is no flexibility on the standard cancellation policy, yet I am asked to make an exception without regard to the impact on me. Seems only fair. Please help.
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Moe Baghai
(@MoeBaghai) segnalati
@ArloSmartHome recently I have been getting double notifications for every alert. On Android and Apple phones. I've reinstalled the app & no change. Help? Thanks!
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Laurent
(@Djrams10) segnalati
@iHappy11 @GohanBlog @ArloSmartHome Il semble que j’ai encore un problème 😬. De l’extérieur avec homekit j’ai pas de son. Et vous ? Ça c’est bizarre
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K&M
(@KM64780550) segnalati
@ArloSmartHome @HomeDepot Fix your direct storage problem. It’s horrible. I shouldn’t have to pay for a subscription. You tricked me and failed to identify that Pro models will not get 7-day streaming free. That info is hidden. I’m extremely upset with your business practices. DO NOT buy until they fix
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Travis
(@BACONoSANDWICH) segnalati
@ArloSmartHome I just had the worst customer service experience of my life by calling Arlo’s tech support. Please do yourself a favor and buy any other brand!