Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (22%)
• Log-in (22%)
• Arresto dell'app (22%)
• Errore del dispositivo (22%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Frankfurt am Main	Funzionalità online	5 giorni fa
Oldenburg	Log-in	7 giorni fa
Bochum	Errore del dispositivo	11 giorni fa
Jonage	Errore del dispositivo	23 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  mauriciobond (@mauriciobond23) segnalati 53 secondi fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Scott 🌻 (@ScottyWitte) segnalati 8 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  LizRoddy222 (@Roddy222) segnalati 10 minuti fa

  @C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.

• 
  Christopher Hahn (@ChrisHahn14) segnalati 12 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  Stan Querin (@BlackStangBC) segnalati 18 minuti fa

  @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

• 
  Steven Loi (@StevenLoi) segnalati 18 minuti fa

  .@ArloSmartHome is the only way to unsubscribe from email alerts (but maintain push notification alerts) is to mark your emails as spam? There is no ability on the website nor mobile app to stop the email alerts (baby monitor) - I've looked everywhere. Help.

• 
  Andy Baryer (@AndyBaryer) segnalati 18 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Jason Abbate (@JasonBrobbate) segnalati 19 minuti fa

  @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

• 
  Brendan Gill (@scribeteach) segnalati 19 minuti fa

  @ArloSmartHome Is there some sort of system-wide firmware update issue?

• 
  Shaydie Blue (@Shaydieblue) segnalati 19 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  I am no one. (@mahasitavati) segnalati 26 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

• 
  KerriEngebrecht (@kerri0413) segnalati 28 minuti fa

  Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 28 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  missy (@missy49179801) segnalati 33 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  Dante Hinojosa (@dinferno21) segnalati 37 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Jacob Hernandez (@JJHulk85) segnalati 37 minuti fa

  @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

• 
  Lucy ❤️🇺🇸🗽 (@MsLucyKim) segnalati 37 minuti fa

  @SAMA92458684 @ArloSmartHome We are having the same problem today. It’s not working.

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 37 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Brandon Pieratt (@TweederP) segnalati 39 minuti fa

  @ArloSmartHome I ordered from @ecobee the same time I ordered from yall and ecobee has shipped…yall haven’t. What’s the delay? And your rep wondered why I didn’t outfit the whole house in Arlo. If you can’t ship in 24 hours I have 0 faith in you getting help out on time.

• 
  Frank (@taita1965) segnalati 40 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  Jason Abbate (@JasonBrobbate) segnalati 41 minuti fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 44 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  N (@nbbirch22) segnalati 44 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 46 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  I am no one. (@mahasitavati) segnalati 49 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 50 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati 53 minuti fa

  @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

• 
  taylorpineiro (@taylorpineiro) segnalati 53 minuti fa

  Looking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 58 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Deryck Evelyn (@deryckev) segnalati 58 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.