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Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Arresto dell'app (27%)
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Log-in (23%)
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Errore del dispositivo (21%)
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Funzionalità online (14%)
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Website (7%)
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Errori (7%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
City | Problem Type | Report Time |
---|---|---|
Levallois-Perret | Arresto dell'app | |
Longmont | Arresto dell'app | |
Essen | Errore del dispositivo | |
Liberty | Log-in | |
Grafenrheinfeld | Errori | |
Longmont | Errore del dispositivo |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Do The Right Thing
(@NotAppropriate2) segnalati
@ArloSmartHome Arlo Go 2 is not ready for prime time. The battery drains super fast. The only charging option - magnetic charging cable - is super SLOW. And it looks as if you don't even sell replacement batteries yet?
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1519hokie
(@1519hokie) segnalati
@ArloSmartHome I’ve spent 6 to 8 hours on chat with your customer service concerning 2 cameras that won’t work. Have tried EVERY trouble shooting recommendation to no avail. And now your support people flat out refuse to replace the cameras. Very disappointed in your company!
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Corales
(@corales559) segnalati
@ArloSmartHome @techradar Just fix the tech problem where you CAN’T turn on silent mode to mute incoming calls AND turn off the leave a message feature, without having issues. There’s threads dating 2+ year with no resolution. I just want my doorbell to ring w/no call to my phone or a prompt to leave a VM
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Becki
(@beckitxex) segnalati
@ArloSmartHome we bought an Arlo Pro System but lost the cord to charge the cameras with! How can we charge them? We can’t call you because we don’t have a subscription. Help!
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Doug Rioux
(@DougRioux) segnalati
@ArloSmartHome customer service is the WORST! I’ve wasted hours trying to get my smart notification issues fixed. Broken promise after broken promises by your support people. Today I’m filling a complaint with the Better Business Bureau! Buyers Beware, don’t buy Arlo products!
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Jan
(@happy_jan) segnalati
Hey @ArloSmartHome! I placed an order for over $500 over 2 weeks ago and the status update shows an error. I called the automated number and got no response. I used the chat and was told I am not eligible for support! This is not okay- my experience has been really poor so far.
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Stew
(@stewhang) segnalati
Normally don't do this, but my interaction with @ArloSmartHome customer service has been "challenging". Their awful service, is matched by their poor functioning Doorbell. Should have gone with @ring #DontBuyArlo
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gone
(@reid_murnan) segnalati
@ArloSmartHome after going through a loop with the “support” team I still have come up with nothing. Paid over $300 for 3 cameras and 2 of them broke before a year was even up. which sucks since they’re still under warranty & I got zero help.
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musho
(@musHo) segnalati
@ArloSmartHome worst support ever
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Margee Krebs
(@margeekrebs) segnalati
@ArloSmartHome Customer Service is terrible! Doorbell 1 month old, needs replacing. 5 calls, multiple photos uploaded. Was sent only part of what’s needed. @wirecutter might need to rethink this recommendation!
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O-POSITIVE
(@RealArticulated) segnalati
@ArloSmartHome Pro 2 camera fail after 6 months/. No replacement battery orderable on your site. Looks like you are sunsetting to price gouge. Worst of all - Support is a useless BOT - no phone number. Arlo will go to recycling. People are not stupid.
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Douglas Gillespie
(@dcgillespie) segnalati
@ArloSmartHome Arlo in the UK have the worst customer service I have ever encountered anywhere. I purchased 4 x Ultra 2 and 3 x Pro 3 cameras and am now seriously regretting it. I have clearly made a dreadful choice. In spite of the cost I am ditching Arlo totally and finding an alternative. 🙁
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Jared
(@JaredCrookston) segnalati
@ArloSmartHome can't get my doorbell to be detected, can't access support that actually can help without a subscription, can't get a subscription until my doorbell is on my account. No idea what to do next. Did live chat with the bot until it ran about of answers
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Austin
(@Fanboy08) segnalati
If @ArloSmartHome could develop a camera algorithm that tracked a subject from one view cam1 to cam2 and show the subject transition from one cam to the next cam if the cameras had overlap it would help them sell more cameras and increase the density of sold cams per house.
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Johighness
(@johan405822) segnalati
@ArloSmartHome aye **** your product “you don’t qualify for live customer support” what kind of ******* company has you pay for that.
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Holly Fussell
(@ciaoholly) segnalati
@ArloSmartHome need tech support but your website/app don’t allow it without a subscription. Audio doesn’t work on my doorbell- delivery people cannot hear me. Sometimes I can hear them, sometimes not. Pls help.
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Andy J
(@AJ_GB) segnalati
@smartthings @ArloSmartHome The Arlo SmartThings integration seems to have broken, SmartThings stopped seeing motion from Arlo Cameras from midday on 24th Dec?
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American Consumer
(@operasingerBB) segnalati
@FTC @netflix @ArloSmartHome Both of these companies increased rates by 7.5%! WTF! THIS is causing inflation for no justifiable reason. Plus, we aren't notified about increases. WHY IS THIS ALLOWED?
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Sum Yung Guuy
(@13thcharacter) segnalati
@ArloSmartHome This has got to be amongst the worst performing cameras on the market, don’t get dipped into a bad investment with these guys!
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Kel Varnsen
(@kel_varn) segnalati
@ArloSmartHome I need to delete my Arlo account, but I am not a paid subscriber, so I can’t contact support. How are you going to fix this problem?
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Ryan J Ahearn
(@unravelinfinite) segnalati
@ArloSmartHome , your support is absolute ****. Are you seriously are asking me to pay you more money just to ask one of your engineers to get your terrible app to do what it's supposed to be able to do according to the promises on your product box?
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Jonathan
(@JonnyKromps) segnalati
Constant problems with our arlo camera system from day one. And they don’t offer support or troubleshooting after the first 90 days. I think that’s terrible for a $700 camera system. Not recommended @ArloSmartHome
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twistdwop
(@twistdwop36) segnalati
@ArloSmartHome Problem is you can’t find batteries for the Arlo floodlight. Don’t buy it cause the battery drains fast and no one sells them.
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Cashway
(@cashway34) segnalati
@ambergizzi @ArloSmartHome Yes that is precisely what I wanted and what I will be purchasing myself. @ArloSmartHome was a terrible decision by ryan and I will continue tweeting them to let them know.
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Jo Garcia
(@JoGarci97938064) segnalati
@ArloSmartHome Message me! Reply so I can fix my problem.
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triplechaser
(@triplechaser) segnalati
@WGSuckss @ArloSmartHome My base station has been offline for the last 10 minutes (at least).
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Christine Keung
(@christinekeung) segnalati
@ArloSmartHome 6 months since I purchased Arlo Essential Spotlight cameras: 3 cameras w/ hardware issues, 2 days + 4 customer agents later, no offer of replacement despite being within my 1 year warranty. Should’ve picked @ring 😭 one of the worst customer experiences ever.
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Truth
(@Guess720s) segnalati
@ArloSmartHome Very disappointed in the Arlo App and ultra 2 functionality. No recording in 4K live view. You have to scale down to 1080 which defeats the damn purpose of getting them in the first place. Also if you’re on an iPhone you can’t change the notification sounds/tone. Wth?
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jacobdetering
(@jacobdetering) segnalati
@ArloSmartHome is your system down? Can't login via the app or browser. Getting an API error.
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Evan Knupp
(@EvanKnupp) segnalati
If you've been considering home security cameras, I recommend avoiding @ArloSmartHome . Their camera systems are very expensive and their customer service is poor. @WyzeCam is a much better alternative. They don't rip you off and they actually care about their customers.