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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (37%)
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Errore del dispositivo (30%)
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Log-in (16%)
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Website (9%)
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Errori (5%)
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Arresto dell'app (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Willoughby |
Funzionalità online | |
| Newland |
Errore del dispositivo | |
| Elk Grove |
Log-in | |
 Seedorf |
Log-in | |
 Perpignan |
Errori | |
| Williamstown |
Log-in |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Justice_country_over_party
(@c_h3rdz) segnalati
@ArloSmartHome as soon as I mentioned I was going to contact corporate, the issue was resolved on the baby cams! Wtf is watching besides the parents?
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michael
(@michael_at_work) segnalati
omg @ArloSmartHome support is SOOO BAD Arlo support hung up on me during chat, telling me to "stay awesome" *click*
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Dave the Rave
(@finleythefishy) segnalati
Hey @ArloSmartHome after a faulty camera out of the box, my case still isn't resolved, replacement camera can't be added to free trial and isn't recording. Agent has stopped answering on case 42573252 (UK). Help!
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shanthan kumar
(@shanthan_apuri) segnalati
dall'
Windsor, Ontario
@ArloSmartHome Very bad customer service being on line for more than 1+hrs and still there is no update on my request
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Tim Larts
(@telny1) segnalati
@ArloSmartHome These cameras are garbage if you’re not a subscriber. They will only pick up cars going by
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Andy L 🏴🇬🇧🇪🇺
(@andyrl3v) segnalati
@ArloSmartHome are your servers down all my devices seem to be disconnected?
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George Wyatt
(@gw_wyatthealth) segnalati
Spent 1 hour on chat with @ArloSmartHome and they tried to blame their hardware problem on the new modem when everything else works fine with the modem. #poorcustomerservice I do not recommend them. Try #Google or #Amazon first.
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Daniel Ortiz
(@DanOrteez) segnalati
@ArloSmartHome when will connectivity issues related to your smart hub not connecting with Apple HomeKit be fixed? Bought pro 3 cameras as you specifically market them as HomeKit compatible yet many people including me can’t connect there cameras to home kit since 07/19. Help?
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Kat🦋the🌵Masked Patriot🍀🕊
(@kathleenwattle) segnalati
I asked yesterday that my issue be escalated after multiple customer service contacts including multiple "dropped" calls and suddenly "closed" chats while I was typing a response. No response yet @ArloSmartHome Is anyone escalating or is this just a norm?
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J. Bowes
(@JBowes7600) segnalati
@DuncanDaHusky @ArloSmartHome Oh no! I ended up purchasing and installing an Arlo hardwired video doorbell a month or so ago. I really like it so far. I hope they help you get it figured out soon.
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Robert S. Bledsoe
(@robsbledsoe) segnalati
@ArloSmartHome just “waited in line” for 10 minutes. Then nobody was there - call ended. Then connected with someone, worked for 20 minutes - and then he just ended the call. Please help me get my 3rd camera connected!
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Gerard Krupa
(@uxian) segnalati
@ArloSmartHome Really? Because all my cameras just went offline for no reason and I've had to spend an hour trying to get them all working. One of them still isn't syncing. Your products used to provide peace of mind. Not any more.
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Boyettec316
(@boyettec316) segnalati
@ArloSmartHome your cameras are the worst. It goes offline for no reason, then I have to troubleshoot and waste my time on the phone, only for this issue to happen all over again the following month. EVERY MONTH. It’s a useless security because it’s offline
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Kat🦋the🌵Masked Patriot🍀🕊
(@kathleenwattle) segnalati
@ArloSmartHome Keeping note of which providers deserve any more of my business. @ArloSmartHome If they can't take a valid issue & handle properly, refuse to escalate as requested, where's incentive to buy more ugly treatment? All: Do you keep buying from those who treat you shabbily?
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Adrian with a W
(@AdrianwithaW) segnalati
Anyone with an @ArloSmartHome find the geofencing is completely broken the last few weeks? I get notifications that I’m going in and out of radius but the camera state never changes.
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Trushift
(@trushift) segnalati
@appleinsider I wouldn't be recommending anything from @ArloSmartHome - Arlo / HomeKit has been broken and still no fix. Can't use Arlo cameras on apple HomeKit
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Suzie Ellis
(@MsSuzieEllis) segnalati
@ArloSmartHome @amazon I HATE using a, "2 STEP LOGIN". I have a password. If I am REQUIRED to use this stupid 2 STEP SYSTEM I will trash these cameras & buy a whole new system from another company. Does anyone know how to DISABLE this stupid feature??? I should be able to decide if I WANT it or not!
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Peter
(@johrghost) segnalati
@ArloSmartHome customer service experience is the worst imaginable. Have tried to get help to resolve Arlos issue with Arlo subscription and there is no human to get hold of. My patience is stretched and I contemplating replacing every Arlo cam. #badcustomerexperience
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Kyle Allan
(@KyleAllan) segnalati
@bachovski @ArloSmartHome Same issue, should this not be a priority?
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Trushift
(@trushift) segnalati
@ask_Arlo @iBanks_x3 C'mon @ArloSmartHome Get your crap together and fix Apple Homekit already or refund me.
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?
(@Nandor690) segnalati
@kathleenwattle @ArloSmartHome It’s the norm. I tell anyone that ask; to definitely stay away from these overpriced hunks of garbage
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Abhishek Dwivedi
(@DwivediAbhi) segnalati
.@ArloSmartHome I am really pained by your customer service. Complained about a non working camera back in April (case # 42451689) and till date did not get a replacement (even after repeated follow up). This is such a bad service for a company who should take security seriously!
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downiethasaint
(@downiethasaint) segnalati
@JLBaum3 @ArloSmartHome I agree. I was a fan of the Arlo but this crap is coming off the house the first chance I get. Might as well hard wire one. Worst decision by Arlo. Just nickel and dime…..
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Zhanna Killian
(@zkillian1) segnalati
@ArloSmartHome Your camera is a piece of garbage! And unhappy customers like me are countless! DONT RECOMMEND TO ANYBODY!
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Patchey04
(@Patchey04) segnalati
@ArloSmartHome @amazon @ArloSmartHome love my Arlo cameras from over the years but the green screen issue on my brand new ultra 2’s needs to be fixed. When video records it’s just a green screen 40% of the time. Arlo support hasn’t reached out to me in days since I provided all the info. #badsupport
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PenAkimbo 🏳️🌈
(@Penfanackapan) segnalati
.@ArloSmartHome Hi, I lodged a support claim via the app incl screenshot. Thought issue was fixed. Two days later the support claim has been deleted from my account & my camera will no longer connect. Why has someone blocked my camera id? This isn't okay behaviour.
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Tim Larts
(@telny1) segnalati
@ArloSmartHome These cameras are garbage. Unless you pay for the subscription, they will only pick up passing cars
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Kat🦋the🌵Masked Patriot🍀🕊
(@kathleenwattle) segnalati
True story: 1 key issue w/ @ArloSmartHome Tried2resolve via cust svc, had to sw 5 reps by ph & chat. 0 fixed BUT they made 6 CASE #s & now pushing me to "Update" 6cases daily ea w/diff reps rotating doing 0. What hellish "service" is this? Nothing resolved+ torment tactic!
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McelroyBlaireRN
(@RnBlaire) segnalati
@AmazonHelp I purchased an @ArloSmartHome solar charger, and it stopped working. I initially thought it was the camera so I replaced the camera. Only2realize the charger was the issue. Now I'm stuck with a broken device.
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Justice_country_over_party
(@c_h3rdz) segnalati
@ArloSmartHome What if that had been a HUMAN intruder? Luckily, I didn’t dismiss the alerts even though we have pets. Who do you have accessing the feeds besides parents? As soon as I made a comment out loud about contacting Corp., the issue was miraculously resolved!