Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (33%)
• Errore del dispositivo (33%)
• Funzionalità online (22%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Sanford	Errore del dispositivo	2 giorni fa
Oberstdorf	Funzionalità online	13 giorni fa
Schwarzheide	Log-in	14 giorni fa
Frankfurt am Main	Funzionalità online	20 giorni fa
Oldenburg	Log-in	21 giorni fa
Bochum	Errore del dispositivo	25 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Michael Bobelian (@mbobelian) segnalati 2 minuti fa

  In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

• 
  mamamae (@maegansmiles04) segnalati 4 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  AmberChaiT (@AmberChaiT) segnalati 5 minuti fa

  @ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!

• 
  Dante Hinojosa (@dinferno21) segnalati 5 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  dylan (@DylanStratton) segnalati 5 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  missy (@missy49179801) segnalati 7 minuti fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  mauriciobond (@mauriciobond23) segnalati 7 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Webaaz (martin) (@webaaz) segnalati 10 minuti fa

  @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

• 
  Chris Szmergiel (@SzmergielChris) segnalati 12 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  Jason Abbate (@JasonBrobbate) segnalati 16 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  John (@JohnBurke72) segnalati 27 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  Save Lives! (@BrotherBourbon) segnalati 28 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  I am no one. (@mahasitavati) segnalati 29 minuti fa

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

• 
  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) segnalati 33 minuti fa

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

• 
  Finchwizard (@Finchwizard) segnalati 34 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 36 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  Hugo Cruz (@Hugeduar27) segnalati 37 minuti fa

  @ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...

• 
  Mike Hancock (@GCWebDesigner) segnalati 40 minuti fa

  @ArloSmartHome Absolute trash. Never ever buy Arlo.

• 
  Jason Abbate (@JasonBrobbate) segnalati 41 minuti fa

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  Mobinaut (@mobinaut) segnalati 47 minuti fa

  hi @ArloSmartHome Horrible App update... really bad design but we have to live with it. Can you help ua discover where Zones shortcut is hidden in the new UI? I have a subscription.

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 53 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  Ed Moreau (@edmoreau) segnalati 53 minuti fa

  I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

• 
  kEVin in Dallas (@Kev_Bik) segnalati 55 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  SAMA (@SAMA92458684) segnalati 55 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  Ryan Holt (@RyanHoltNC) segnalati 56 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  Denise (@DeniseGratia) segnalati 56 minuti fa

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

• 
  Luis Ortiz (@luisaggie) segnalati 56 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Craig Allen (@CraigAllen0921) segnalati 57 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 58 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  RossCreations (@CreationsRoss) segnalati 59 minuti fa

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far