Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (27%)
• Log-in (27%)
• Arresto dell'app (18%)
• Errore del dispositivo (18%)
• Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Oberstdorf	Funzionalità online	4 giorni fa
Schwarzheide	Log-in	5 giorni fa
Frankfurt am Main	Funzionalità online	11 giorni fa
Oldenburg	Log-in	13 giorni fa
Bochum	Errore del dispositivo	16 giorni fa
Jonage	Errore del dispositivo	29 giorni fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 8 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

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  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 9 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

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  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 16 minuti fa

  @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

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  Pepe Reporting (@U_R_Not_A_Woman) segnalati 16 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  Jason Abbate (@JasonBrobbate) segnalati 17 minuti fa

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  kyle (@kodeineking13) segnalati 18 minuti fa

  @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

• 
  KerriEngebrecht (@kerri0413) segnalati 19 minuti fa

  Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.

• 
  Brandon Pieratt (@TweederP) segnalati 24 minuti fa

  @ArloSmartHome I ordered from @ecobee the same time I ordered from yall and ecobee has shipped…yall haven’t. What’s the delay? And your rep wondered why I didn’t outfit the whole house in Arlo. If you can’t ship in 24 hours I have 0 faith in you getting help out on time.

• 
  AmericanMade (@AmericanMadeCPM) segnalati 27 minuti fa

  @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 27 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  I am no one. (@mahasitavati) segnalati 28 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

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  Nickalas W. Venables (@TheRealNWV) segnalati 29 minuti fa

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

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  Citizen Mane (@HoosierFordMan) segnalati 29 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Evan Cook (@cook1122) segnalati 30 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  kEVin in Dallas (@Kev_Bik) segnalati 32 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Matt Barker (@htsmatt) segnalati 33 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  Noel Charath (@nchara1) segnalati 33 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  mauriciobond (@mauriciobond23) segnalati 34 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Hurleys (@Hurleys96) segnalati 37 minuti fa

  @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

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  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 38 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Tungen Gasche (@TungenGasche) segnalati 38 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Melissa (@llprncs) segnalati 41 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  C (@CGurciullo) segnalati 42 minuti fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

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  ARLO THE NIGHTMARE (@ArloSmartHomes) segnalati 42 minuti fa

  @ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos

• 
  Bailey (@ColinBaileyUK) segnalati 46 minuti fa

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

• 
  RossCreations (@CreationsRoss) segnalati 52 minuti fa

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

• 
  Mobinaut (@mobinaut) segnalati 53 minuti fa

  @ArloSmartHome One more question please because the new app design is so PAINFULLY bad....Which "settings" menus do you mean! there are a ton of settings and we cannot easily identify the one you mean!

• 
  I am no one. (@mahasitavati) segnalati 53 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Jason Desaulnier (@Desaulnier27) segnalati 54 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  Corey Crooks (@cdcrooks) segnalati 59 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?