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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (40%)
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Funzionalità online (25%)
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Errore del dispositivo (18%)
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Website (10%)
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Errori (7%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Errori | ||
| Log-in | ||
| Funzionalità online | ||
| Website | ||
| Funzionalità online | ||
| Funzionalità online |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Leo Portillo
(@portilloleopold) segnalati
@ArloSmartHome Your last update broke local storage, and it has been 5 days, be accountable and fix it! #ArloThiefs #ArloScammers
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jerandnj
(@jerandnj) segnalati
@ArloSmartHome Just a heads up they don’t make it easy to contact them or get any help on the Arlo system
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Shri Abhiram Lincoln
(@ShriAbeLincoln) segnalati
From @ArloSmartHome discussion forums I realized this issue existed since 12/13 and irresponsible and unprofessional Arlo technical team never notified its users about issues with local recording and still no fix even after 5 days.
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Finchwizard
(@Finchwizard) segnalati
@ArloSmartHome so not only us who bought some of the original Arlos put up with bugs and just bad performance are now getting EOL and no 7 day storage or anything any more. You guys are giant pricks. Everyone should avoid #Arlo and go with #eufy or someone else.
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prakash parameswaran
(@PrakashParames) segnalati
@ArloSmartHome @CPA_jjones All recording to local storage has stopped, for all 5 cameras, can someone please contact me to get this issue resolved. Also my pro3 floodlight no longer turns on with motion detection.
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prakash parameswaran
(@PrakashParames) segnalati
@ArloSmartHome Buyer Beware !! Arlo turned off local storage of recordings and now all my cameras don't record to my USB drive anymore (4 Pro 3's and 1 Pro 3 floodlight). In addition the flood light does not turn on anymore when there is motion detected. Seems like a poor quality product.
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FunkyGrumpy
(@DoodGrumpy) segnalati
@ArloSmartHome your reseller @BestBuy has dropped the ball and lost my $1000 order for your products. Canceled the order the day after the sale.. due to a glitch. Ordered it a week ago, could have fixed it but 👎 Lost a customer!
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Paul Moore
(@Paul_Reviews) segnalati
@lc_kearney @colinsmall @ArloSmartHome I'm yet to find one guys. Tried several brands so far, all of which claim offline storage and all are complete lies. I'm still working on it though; I need a replacement too.
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@CuzinEddie73
(@cuzineddie73) segnalati
@ArloSmartHome the equipment my family invested in from your company is failing. Less than a year on both cameras and solar chargers. You're customer service is terrible. My family has over $500 invested in your equipment and we can't get any help from you're company. Now what?
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Jenn Payne-inurasse
(@jenn_payninuras) segnalati
@ArloSmartHome are you experiencing an issue I haven't been able to access my cameras all day or past footage but I'm paying for this.
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Ryan P. Cooney
(@ryanpcooney) segnalati
@blackironfitter @ArloSmartHome The hardware has been great. They stopped working when we were -30, but otherwise, I have never had an issue. I have four of them around the house and can monitor very closely, from wherever. No subscription. Hopefully @ArloSmartHome will rethink this.
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DelphiSwimsLate
(@delphiswimslate) segnalati
@ArloSmartHome MFA does not work on iOS app. You cannot leave the app to get the code, because when you return to enter it, you get booted back to the login page.
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TypicalPanda
(@Typicallypanda) segnalati
@ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.
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Greg Steinmetz
(@gsteinm) segnalati
@ArloSmartHome how does a person actually talk to a human to solve a problem? Chat and going back and forth through email every 3-4 days is not a great customer experience.
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Evan Peters
(@powderhoundin) segnalati
@ask_Arlo You clearly didn’t read my message. These are brand new cameras with fully charged batteries. @ArloSmartHome claims that the cameras are good to -20 deg C and they shut down at -14 deg C. The cameras come back to life when the temperatures rise and shut back off when it’s cold.
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Skeldor
(@skeldor) segnalati
@ArloSmartHome you guys are the Southwest Airlines of video doorbell companies. Got one for Christmas and have tried for hours to install just to be told you don’t have the bandwidth to handle all the new customers and my doorbell is now offline. Uninstalling and returning.
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Justin Roth
(@JustinRoth) segnalati
@ArloSmartHome I bought my camera system less than 3.5 years ago and now it will be a brick without any buyback or future purchase incentive? You lost a customer for life. Terrible way to run a business.
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Shri Abhiram Lincoln
(@ShriAbeLincoln) segnalati
alerting software issues which wouldn’t allow recording locally. No notifications about a major software issue and @ArloSmartHome shamelessly keeps promoting its products and specials through its in-app notifications. Shame on you! #Arlo #securitybreach #NoNotification
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mpoli2ny
(@mpoli2ny) segnalati
@ArloSmartHome Product’s trash. I’ve been trying to reconnect my cameras for a week now. Try looking up their phone number and calling customer service. It’s a false sense of security, the cameras, intermittently disconnect. What good is that gonna do you when you’re not home and it happens?
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Evan Peters
(@powderhoundin) segnalati
@ArloSmartHome I recently purchased the Arlo Pro 4 cameras which are supposed to have 6-month batteries and good to -20deg C. My cameras both stopped working at -14deg C and your chat bot told me I'm not entitled to live support? Terrible customer service.
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🌹🌹QuinneyUte🌹🌹
(@QuinneyUte) segnalati
**** @ArloSmartHome for abandoning its products and trying to force customers into subscriptions
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Lobo Hombre En Paris 〄
(@nllwdE) segnalati
Maaan **** @ArloSmartHome 500$ scam cameras and they charge a subscription service to “cloud” your footage you need to buy a memory card on top of that just to keep the recordings local 🙃 and that barley functions. Do not buy.
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WiganJulie
(@juliefallon1) segnalati
.@ArloSmartHome WHY IS YOUR CUSTOMER SERVICE SO BAD????
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Thomas Ferguson
(@thomasferg) segnalati
@dexteritee @ArloSmartHome @ring I lied. Mines backup and running. Just a wifi issue. I’m safe from all the bad guys now. Phew!
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Martin Rocha
(@Dinnerplate28) segnalati
@ArloSmartHome This happen to me, my neighbor caught it on his Arlo camera. My door was unlocked and they took some items, it’s the worst.
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sam morton
(@sgmorton) segnalati
@ArloSmartHome I will never reco your products. Killing my camera systems I've invested in for years is poor practice. My cams that I paid for will keep working fine... But only if now years after I purchased them, I start to pay a subscription fee! You can get bent!
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Legal Phil, Until the End 🐀
(@DaemonXar) segnalati
I bought @ArloSmartHome cameras because I liked the local storage option. I didn’t want to pay a monthly fee. The cameras are great. So great, that how bad their software is at local storage (working 6 mos of the last 3 years) feels deliberate, like they’re pushing cloud subs.
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George Santos
(@George__Santos) segnalati
I just got notified that you are EOL'ing our cameras. Thanks a lot for causing working devices to be thrown in the trash heap. We bought these about 4 years ago. We would have bought Arlo again but if 4 years is all we can expect, forget it. @ArloSmartHome
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Shri Abhiram Lincoln
(@ShriAbeLincoln) segnalati
@ArloSmartHome my doorbell and cameras have stopped recording locally after my recent update. Arlo’s Customer support tells me it is a known issue. Why was I notified about the issue? It has been over 96 hours and still no resolution from Arlo and no notifications to users 1/2
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Coco The Grey Parrot 🐦 Misses Alice & Penne🦜
(@CocoTheParrot) segnalati
@ArloSmartHome support is absolutely useless. Can’t login to account because ‘device limit reached’. Instructions for resolving don’t work because options mentioned don’t exist. Support ticket bounces to irrelevant web articles & will ‘autoclose’ if not answered! Useless!