Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (26%)
• Log-in (21%)
• Errore del dispositivo (21%)
• Arresto dell'app (15%)
• Errori (9%)
• Website (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	14 giorni fa
Perkasie	Errori	18 giorni fa
New York City	Errore del dispositivo	21 giorni fa
Salzgitter	Log-in	22 giorni fa
Fort Wayne	Errore del dispositivo	23 giorni fa
London	Errori	24 giorni fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Noel Charath (@nchara1) segnalati 3 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 7 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 9 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  Luis Ortiz (@luisaggie) segnalati 11 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Mike Woslager (@MikeWoslager) segnalati 11 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  Cyndi (@theredwings26jk) segnalati 13 minuti fa

  @ArloSmartHome Resolved the problem everything is back on and working.

• 
  RossCreations (@CreationsRoss) segnalati 17 minuti fa

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

• 
  Tungen Gasche (@TungenGasche) segnalati 19 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Colin (@wHENigEToFF) segnalati 20 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  mrspeeed (@mrspeeed4) segnalati 25 minuti fa

  @ArloSmartHome EOL policy is trash will not be buying anymore arlo products and giving you poor reviews where I can

• 
  Eric W (@ejtt7ciia) segnalati 29 minuti fa

  To add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...

• 
  Donna Rosser (@barefootphoto) segnalati 29 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  Bill Kampouris (@BillKampouris) segnalati 30 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Citizen Mane (@HoosierFordMan) segnalati 30 minuti fa

  @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

• 
  Ryan P. Cooney (@ryanpcooney) segnalati 39 minuti fa

  @blackironfitter @ArloSmartHome The hardware has been great. They stopped working when we were -30, but otherwise, I have never had an issue. I have four of them around the house and can monitor very closely, from wherever. No subscription. Hopefully @ArloSmartHome will rethink this.

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 43 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Dante Hinojosa (@dinferno21) segnalati 44 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  mauriciobond (@mauriciobond23) segnalati 45 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  mauriciobond (@mauriciobond23) segnalati 49 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Steve Musselman (@SteveJMusselman) segnalati 50 minuti fa

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

• 
  I am no one. (@mahasitavati) segnalati 51 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

• 
  Justin Edmead (@JustinEdmead) segnalati 51 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  FunkyGrumpy (@DoodGrumpy) segnalati 53 minuti fa

  @ArloSmartHome your reseller @BestBuy has dropped the ball and lost my $1000 order for your products. Canceled the order the day after the sale.. due to a glitch. Ordered it a week ago, could have fixed it but 👎 Lost a customer!

• 
  NotBorg (@MagaDplorable) segnalati 54 minuti fa

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

• 
  Jason Desaulnier (@Desaulnier27) segnalati 54 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  Justin Roth (@JustinRoth) segnalati 57 minuti fa

  @ArloSmartHome I bought my camera system less than 3.5 years ago and now it will be a brick without any buyback or future purchase incentive? You lost a customer for life. Terrible way to run a business.

• 
  Melissa (@llprncs) segnalati 58 minuti fa

  @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

• 
  mauriciobond (@mauriciobond23) segnalati 58 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  mrspeeed (@mrspeeed4) segnalati 58 minuti fa

  @ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again

• 
  mauriciobond (@mauriciobond23) segnalati 59 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”