Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione
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Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
- Errore del dispositivo (33%)
- Funzionalità online (22%)
- Log-in (22%)
- Errori (22%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
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Errori | 8 giorni fa |
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Errore del dispositivo | 12 giorni fa |
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Funzionalità online | 23 giorni fa |
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Log-in | 24 giorni fa |
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Funzionalità online | 30 giorni fa |
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Log-in | un mese fa |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Jaszlyn Fennelle (@JaszlynF) segnalati@ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !
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Mircea Piturca (@mirceadesign) segnalati@ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays
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mauriciobond (@mauriciobond23) segnalati@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Corey Crooks (@cdcrooks) segnalati@ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?
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Deryck Evelyn (@deryckev) segnalati@ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.
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NotBorg (@MagaDplorable) segnalati@ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale
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AmericanMade (@AmericanMadeCPM) segnalati@ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.
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F3L!C!A (@FreakyFelicia) segnalati dall' New Westminster, British Columbia@ArloSmartHome customer service is trash
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Bonnie Showerman (@BonnieShowerman) segnalati@ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!
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Justin Edmead (@JustinEdmead) segnalati@0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support
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Keith Meyer 🍎🌰 (@koyote19) segnalatiHi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.
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missy (@missy49179801) segnalati@ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.
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Citizen Mane (@HoosierFordMan) segnalati@ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware
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Craig Coppola (@CraigCoppola) segnalati@ArloSmartHome is so impossible To get off there email blast. Can someone help me please
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Doug (@BULLYDOG77) segnalati@ArloSmartHome Is arlo down today ?
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Zephyr Linda Miller (@Zephyrmiller) segnalati@ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.
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Caleb J Robinson (@calebjrobinson3) segnalati@ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.
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FjR (@fjr2320gmailco1) segnalati@ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.
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Farida Yasmin (@YYFaridaYY) segnalati@ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed
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🏎 (@wrinkled_lemon) segnalati@ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?
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Greg - digging through archives (@GregLilly) segnalati@ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!
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T Guthrie (@Guppy7T) segnalati@ArloSmartHome System appears to be down. numerous reports on downdetector
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taylorpineiro (@taylorpineiro) segnalatiLooking for a terrible example of an #aichatbot? Look no further than @ArloSmartHome! Truly an atrocious experience.
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Mike Woslager (@MikeWoslager) segnalati@ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!
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Melissa (@llprncs) segnalati@ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up
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Butters Mom (@laurakwhiteside) segnalati@ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.
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Ian Ireland (@amracinggreen) segnalati@ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4
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Eric W (@ejtt7ciia) segnalatiTo add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...
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Colin Wheeler (@colinpwheeler) segnalati@ArloSmartHome Your service is terrible. Cannot send a request without a serial number when the request has to do with your security policy. Your company can't get basic languages right. Sigh, amateur hour at the zoo. Not even counting how unstable your entire platform is.
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LakeShowFresh (@LakeSkol) segnalati@ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously