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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (40%)
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Funzionalità online (23%)
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Errore del dispositivo (23%)
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Website (8%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Funzionalità online | ||
| Funzionalità online | ||
| Funzionalità online | ||
| Errore del dispositivo | ||
| Errore del dispositivo | ||
| Errori |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Jason Szumlanski
(@szumlanski) segnalati
@ArloSmartHome Peace of mind? Try piece of junk. Replace my faulty Arlo camera (see case 42140169). Your customer service is a JOKE! Outsourced imbeciles. Or maybe robots. Worst customer service EVER!
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Caracuse
(@Caracuse) segnalati
@ArloSmartHome my arlo baby disconnects from our network every 30 seconds. It is NOT my router /network causing the issue which leads me to believe the WiFi in the monitor is going bad...
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Rob Mountjoy
(@bobrob1919) segnalati
@ArloSmartHome is arlo UK down,all my cameras are offline even after re-booting the base,and my internet connection is fine :(
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Charlie Kwalwasser
(@ckwalwasser) segnalati
@ArloSmartHome video doorbell firmware update won’t work. It times out. Customer support is unhelpful. Please post a protocol for dealing with this issue.
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HSM
(@HSM41797107) segnalati
@ArloSmartHome are you ever going to fix the issue with connectivity on the Arlo Baby cam? It simply doesn't work
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Ben BLM
(@benhm3) segnalati
@blacktechguru @ArloSmartHome Wouldn’t it be cool if we could offer a local, anonymized (zero trust) server for your customers for these?
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Neel Patel
(@nbpatel11) segnalati
@ArloSmartHome - All three of my cameras stopped working 3 weeks ago and your support team has done nothing to help. Your customer support has been piss poor considering the price of your cameras! WTF???
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Dan Ham
(@jangledbells) segnalati
@ArloSmartHome your baby cam is the most expensive, buggy, broken, piece of crap I’ve used. I’d only buy another one to give to someone I wanted to suffer enormously.
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xpereta 🏡
(@xpereta) segnalati
@mluisbrown @ArloSmartHome I regret purchasing @ArloSmartHome , automated software updates have left mine offline waiting for me to push a button on the device (when I was 800km away). Or lose synch for no reason. I'm sure my cameras will be very expensive paperweights soon.
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Ex Free school meals recipient in the High Peak
(@GiveMeSpace3) segnalati
@chadmccullough @ArloSmartHome We've had ours for a couple of years problem free
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Chad McCullough
(@chadmccullough) segnalati
@GiveMeSpace3 @ArloSmartHome They keep dropping from our network and when I attempt to add them back, the app can't find them. Keep getting an error stating that they are offline and not connected to a network. And on one, the battery dies after just 3 or 4 days of use (when it's actually working).
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Tiggy Boo
(@tiggyboos) segnalati
@ArloSmartHome @mbmcrae Wish mine had bothered to record when broken into but apparently motion detection can start recording minutes After it detects motion.....and cant record audio and motion together....useless, expensive piece of kit
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Abhishek Bhatnagar
(@Abhi26B) segnalati
@ArloSmartHome - Your Customer Service is worst of all! There is no after sales / warranty support in Australia. I had bought Pro2 cameras and within 1 week the battery died! I have been following with customer service since 2 months 42121207 and 42093876 no response from arlo
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PenAkimbo 🏳️🌈
(@Penfanackapan) segnalati
.@ArloSmartHome Hi, You guys have got BIG problems. Arlo Library instead of having 7 days now only showing 2. All clips being deleted instead of the 7 days. No one to answer the Australian customer service line. People can't create new posts in the community. Please FIX this. TY
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Paul
(@crazypeas1) segnalati
@ArloSmartHome trying to sign up to an account to set up the Arlo Pro 3 and not receiving the email confirmation. Tried a few times now to resend but nothing. Can you help?
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Neel Patel
(@nbpatel11) segnalati
@ArloSmartHome All three of my Arlo Pro 4s went dead and I got NO help from the support team! Over $500 down the drain apparently!
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Doty
(@tperodactyl) segnalati
@ArloSmartHome Poor customer service. Get an Arlo 3 for Christmas and give me an indoor mount and an outdoor mount for 2 cameras I want outside. So I have to pay $20 to mount my camera
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txogswell
(@txogswell) segnalati
@ArloSmartHome @HomeDepot Alright arlo has proven to be a crap brand. 1. Bad batteries 2. Cameras continue to go offline constantly! I will never recommend this brand again!
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Jason Szumlanski
(@szumlanski) segnalati
@ArloSmartHome why does your customer service suck SO BAD?! See case 42140169. Replace my SECOND faulty camera in my system during the warranty period. I'm tired of waiting (again). #Arlo
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Shelt
(@sheltonjb) segnalati
Your app and product are absolutely **** @ArloSmartHome can you rename to ArloDumbHome because it never works!! My base station has disappeared off my phone and now it wont even find it. What crap. #arlo
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Caracuse
(@Caracuse) segnalati
@ArloSmartHome pleaseeeeeeeee help a tired mom out here .....🙏🏻🙏🏻🙏🏻
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Caracuse
(@Caracuse) segnalati
@ArloSmartHome this is my second monitor now ....I love your devices, but when they are bad they are really realllyyyy bad.
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Nan Brewer
(@BrewerETC) segnalati
@ArloSmartHome Experiencing software issues. 4 different smart hubs 3 are shown offline - 2 CONFIRMED connected w/correct indicator lights. Receive notifications now and then. Cannot access or view videos. Need a fix!
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Bob Kindulas
(@bobkindulas) segnalati
If you are shopping for security cameras, my advice would be stay away from @ArloSmartHome. Support is incompetent. Such a bad experience. The cameras are going back.
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Doty
(@tperodactyl) segnalati
@ArloSmartHome Guess I'll look at returning it since you guys couldn't help me out. Would rather lose out on $400 than send me a $5 outdoor mount that shouldve came with the kit. One indoor and one outdoor makes no sense
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Jason Szumlanski
(@szumlanski) segnalati
@AlexTillas17 @ArloSmartHome I just got another unbelievably useless email from their team that supposedly handles warranty claims. I swear, it's a robot handling this department. This can't be an actual human... Unless they are purposefully screwing with me at this point. Worst customer service ever.
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Dip
(@1dipster) segnalati
@ArloSmartHome @gwaracha @ArloSmartHome my camera went dead after FW update and you are now even willing to fix my camera. It is only 18 months old. I will pay to fix my camera. How can you help me? #arlopro sucks
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Raúl Güereque
(@raulguereque) segnalati
@ArloSmartHome, update your app please; it's buggin' again. 16x9 view is not working properly. Thanks! #CustomerExperience #customerservice @ask_Arlo
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chip black
(@chipblacklabel) segnalati
@AdamSinger @ArloSmartHome didnt someone hit your garage door too? or same issue
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Rafael
(@grillorafael) segnalati
My @ArloSmartHome baby camera is one of the worst baby products I have. This thing fails literally half the time I need to use it.