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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Problemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (41%)
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Funzionalità online (25%)
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Errore del dispositivo (19%)
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Website (10%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
| Log-in | ||
| Funzionalità online | ||
| Website | ||
| Funzionalità online | ||
| Funzionalità online | ||
| Funzionalità online |
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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David Crist
(@DavidCristTX) segnalati
@ArloSmartHome I really want to like Arlo, but your customer service is crap. I can't justify buying 1500+ worth of stuff and having the manufacturer barely support the product. If I have an issue, I want to get responded to reasonably and not a couple months later.
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Jessica
(@DisadvantaJESS) segnalati
@ArloSmartHome this is the worst purchase that I've ever made in my entire life...😡😡😡😡
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John Parron
(@Holosynthetic) segnalati
@ArloSmartHome would be awesome if the mobile app provided an audit report that provided timestamps for firmware upgrades, battery replacements, and going offline.
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Justin Purnell
(@jpurnell) segnalati
@nadabakos @ArloSmartHome Roubling down on the baby monitor, but only because it’s HomeKit secure, beyond that Arlo build quality seems a bit suspect
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American Consumer
(@operasingerBB) segnalati
@ArloSmartHome This company is AWFUL! I've had the security cams since 2015 and have had nothing but problems from 1st gen thru Arlo Pro 2. NOTHING BUT PROBLEMS and nowhere to get help!
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Daniel Kincer
(@Kincer5) segnalati
@ArloSmartHome 1 year warranty ran out less than a week ago. Should have told me they were not going to do anything once I provided my proof of purchase. Terrible customer service. Thanks for nothing @ArloSmartHome
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Jason Frydakis
(@jfrydakis) segnalati
@ArloSmartHome Your Customer Support team just refused to provide an address to where I can address a consumer complaint letter. You have failed to fix a service/product which I paid for during the last 7 months. You will receive a complaint letter. @CitizensAdvice #UK #Arlo
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pghgarden
(@pghgarden1) segnalati
@ArloSmartHome ARLO IS TRASH DO NOT BUY THEIR PRODUCTS
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pghgarden
(@pghgarden1) segnalati
@ArloSmartHome @theambient DO NOT BUY ARLO PRODUCTS. THE COMPANY IS TRASH AND MONEY HUNGRY AND DONT CARE ABOUT LOYALTY
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CuriousLiberty
(@CuriousLiberty) segnalati
@ArloSmartHome No, you can expect a nearly unusable system after being forced to use an inordinately bad 2 step verification routine EVERY TIME YOU TRY TO VIEW YOUR CAMERAS.. Arlo is horrifically bad to use now, stay away, look elsewhere..
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TJ Sanders
(@TJSandersHere) segnalati
@nadabakos @ArloSmartHome Maybe tech named after a hippie is a bad idea.
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SEDunlap
(@TheDunlaps2001) segnalati
@mbmcrae @John_C_Velasco @ArloSmartHome Really? At the cost of forcing your customers to log in with a 6 digit verification code every 20 minutes when they want to view camera feeds on a computer? Huge, HUGE problem!
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Spectre
(@TinCanAlastor) segnalati
@boyscout137 @Arcon_ @ArloSmartHome Lastly, and possibly the most maddening part – To get support, you must log in to access the e-mail ticket system. If that is down, there is no way to get assistance. The chat is unmanned and redirects you to the broken login for support.
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Nada Bakos
(@nadabakos) segnalati
Is anyone else having issues connecting the app to the hub with the @ArloSmartHome? I have 11 cases of calling support with zero help.
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David Cox
(@neurobongo) segnalati
I have @ArloSmartHome cameras at my home, and they are garbage. Any recommendations on alternatives? Is @ring any good?
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Jason Ryan
(@Jasonryan12) segnalati
@ArloSmartHome has sadly provided terrible customer service. We’ve tried to resolve purchasing some cameras with multiple cases opened and nothing has been resolved. They have yet to call back or email and it’s been over a week. They advertise promotions that aren’t available.
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James Sadler
(@freshtonic) segnalati
Never buy @ArloSmartHome gear if you want a home security camera setup that actually works. 1. Only one family member can use the iPhone/Android app or web interface at a time - everyone else is automatically signed out when someone else signs in. *slow clap*
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pghgarden
(@pghgarden1) segnalati
@ArloSmartHome ARLO IS TRASH DO NOT BUY!!!!
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win + x, u, u
(@jb_fast) segnalati
so, in the realm of ******* ui people I'll add @ArloSmartHome for not allowing the user to paste their auth code into the login page in my defense, this isn't my junk, it's legacy crap that some clients have and it's going in the trash where it belongs very soon
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Guy Churchward
(@guychurchward) segnalati
Hey @ArloSmartHome I have some #pro4 cameras, one of them the battery needs charging every 2-3weeks... not exactly 6 months ? .... what’s the issue ? How many videos is it good for on a full battery ?... other 2 are ~2x the length for a recharge but still way more than advertised
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Victoria Young
(@torialen) segnalati
@GomringerAdolfo @ArloSmartHome They won’t! Worst customer service I’ve ever had! Even after repeatedly chasing them!!!! This isn’t a small company but act like scam artists that simply take your money and run.
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SORTED
(@Sortedman) segnalati
@ArloSmartHome Please advise on how to grant another person access on my new wireless video doorbell. I’ve granted additional access in the invite but is still not working. Not impressed so far - stuff like this should be totally intuitive 😢
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pghgarden
(@pghgarden1) segnalati
@ArloSmartHome You piece of trash idiots.. we have 8 cameras now between myself and his 2 he just bought. All the money we have spent on your stupid company for you to deny an old man an even exchange on cameras.. be ashamed and I vow to get this story out
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Gary W. Moody
(@GaryWMoody1) segnalati
@ArloSmartHome BS. You'll miss PLENTY while trying to deal with the idiotic 2 step verification process that Arlo just shoved down our throats! Think there's an emergency at home? Loved one in danger? Well, just be patient while Arlo texts you a code EVERY TIME YOU WANT TO LOG ON. Boneheads!!
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Scottie Steph
(@scottstephan) segnalati
@ArloSmartHome - I spent over 3 weeks trying to get your customer support people to replace your broken doorbell. I even called an actual electrician to have him confirm the issue. Then you just closed the case. Please reach out to me, this is infuriating
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Vito Scotti's Ghost
(@VitoGhost) segnalati
@ArloSmartHome So tired of forced multi-factor authentication, particularly since it keeps resetting every time I have a software patch on my Mac. So hard to use my own frigging devices. Can you back it down please?
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Craig
(@CraigNYC2) segnalati
Thank you @ArloSmartHome for offering zero help and compassion because my “BABY CAMERA” stopped working but is out of warranty by 3 weeks!!! Embarrassing customer service. #Arlo #Netgear @NETGEAR
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Spectre
(@TinCanAlastor) segnalati
@boyscout137 @Arcon_ @ArloSmartHome I literally reach out on the 1st or the 2nd, and it is days to get a response from the team that they have started working on it. Then days to receive the receipt. There is no self-help option. No e-mailed receipt. Nothing.
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Stephen Finlay
(@sfinlay) segnalati
@ArloSmartHome Noticed that my Arlo Basestation and Arlo Q have been offline for the last couple of hours. Internet connection LED on Basestation is OFF. Not amber or green. This is via @Telstra in Sydney AUS.
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Getting Us A Family
(@gettinus) segnalati
WHY has @ArloSmartHome now started insisting on two-step verification when using a browser. That DOESNT work. Can someone fix it so I can actually use the overpriced baby monitor to see my baby?????