Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (30%)
• Funzionalità online (23%)
• Arresto dell'app (18%)
• Log-in (16%)
• Website (7%)
• Errori (7%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Arresto dell'app	5 giorni fa
Longmont	Arresto dell'app	6 giorni fa
Longmont	Arresto dell'app	7 giorni fa
Longmont	Errore del dispositivo	8 giorni fa
Longmont	Funzionalità online	10 giorni fa
Longmont	Errore del dispositivo	11 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Mike Woslager (@MikeWoslager) segnalati 45 secondi fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Jason Abbate (@JasonBrobbate) segnalati 50 secondi fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  Ryan P. Cooney (@ryanpcooney) segnalati 57 secondi fa

  @blackironfitter @ArloSmartHome The hardware has been great. They stopped working when we were -30, but otherwise, I have never had an issue. I have four of them around the house and can monitor very closely, from wherever. No subscription. Hopefully @ArloSmartHome will rethink this.

• 
  SAMA (@SAMA92458684) segnalati 2 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 4 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  John Bailey (@Isucceed) segnalati 5 minuti fa

  @ArloSmartHome Too bad to hear about your #EndOfLife. It's always sad to see a company going out of business. Good luck with your next endeavors.

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 9 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Alex Mereness (@MerenessAlex) segnalati 10 minuti fa

  @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

• 
  Jacob Hernandez (@JJHulk85) segnalati 11 minuti fa

  @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

• 
  Frank (@taita1965) segnalati 12 minuti fa

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

• 
  mauriciobond (@mauriciobond23) segnalati 15 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Hurleys (@Hurleys96) segnalati 15 minuti fa

  @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

• 
  Keith Meyer 🍎🌰 (@koyote19) segnalati 16 minuti fa

  Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.

• 
  I am no one. (@mahasitavati) segnalati 18 minuti fa

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 19 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 19 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Luis Ortiz (@luisaggie) segnalati 22 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Jacob dailey (@Jacobdailey1517) segnalati 23 minuti fa

  @ArloSmartHome might be one of the worst products and app I’ve ever used..

• 
  mrspeeed (@mrspeeed4) segnalati 24 minuti fa

  @ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again

• 
  Ellen Foster (@ellennnfoster) segnalati 27 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  Wowzr (@Wowzzr) segnalati 30 minuti fa

  @ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 38 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Bill Kampouris (@BillKampouris) segnalati 38 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Shaydie Blue (@Shaydieblue) segnalati 39 minuti fa

  I should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.

• 
  missy (@missy49179801) segnalati 44 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 47 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 49 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 55 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 57 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  mauriciobond (@mauriciobond23) segnalati 59 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”