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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (33%)
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Errore del dispositivo (31%)
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Log-in (19%)
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Website (10%)
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Errori (5%)
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Arresto dell'app (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Panama City Beach |
Log-in | |
| Willoughby |
Funzionalità online | |
| Newland |
Errore del dispositivo | |
| Elk Grove |
Log-in | |
 Seedorf |
Log-in | |
 Perpignan |
Errori |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Captured Productions
(@cpweddingfilms) segnalati
@ArloSmartHome My app says it doesn’t recognize my device from my phone & 2 computers (no way to login). Email verification doesn’t hit my inbox or spam box. I can’t use my camera and Arlo has no method to help me log into my camera. This is terrible. I need to speak to a human!
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gone
(@reid_murnan) segnalati
@ArloSmartHome after going through a loop with the “support” team I still have come up with nothing. Paid over $300 for 3 cameras and 2 of them broke before a year was even up. which sucks since they’re still under warranty & I got zero help.
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Helga G Pataki
(@HelgaGP33231933) segnalati
@ArloSmartHome The worst scam on the market, your cameras battery life is 3 months, then you have to buy new cameras, now they charge you monthly as opposed to nothing the first 3 months, and without your knowledge, be aware…
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Robert Oehlschlager
(@BobbyO_) segnalati
@ArloSmartHome How do customers obtain help with arlo products? Direct contact options seem not to exist.
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Its my Opinion
(@KMullowney) segnalati
@ArloSmartHome Took 6 days to get a response from you. After day 3 I returned the Arlo, bought a Nest and haven't had any issues. Its a shame Arlo's customer service is so poor.
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triplechaser
(@triplechaser) segnalati
@WGSuckss @ArloSmartHome My base station has been offline for the last 10 minutes (at least).
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Snide
(@EstaSnide) segnalati
@ArloSmartHome Customers be warned: Arlo cameras will NOT automatically reconnect to internet after outage, nor can this be done via app. Requires physical reconnect. What good is this when you are away from your home…? #unfitforpurpose
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Werner
(@i_am_wv) segnalati
@ArloSmartHome Received an email stating there’s more info needed to process my order, asking me to call a number which is not accepting my order nr. No other way to reach anyone in support. Please help!
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Donna | Blogger and Writer
(@DangerCupcake) segnalati
Hey @ArloSmartHome we pay for a monthly sub program yet cannot get live chat. Your customer support options are BAD. Our camera remains offline. Pro 3 Floodlight w/solar. How do we get it connected to wifi again without climbing up and pulling it off the house?
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Douglas Gillespie
(@dcgillespie) segnalati
@ArloSmartHome Arlo in the UK have the worst customer service I have ever encountered anywhere. I purchased 4 x Ultra 2 and 3 x Pro 3 cameras and am now seriously regretting it. I have clearly made a dreadful choice. In spite of the cost I am ditching Arlo totally and finding an alternative. 🙁
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PS UPLOAD
(@PSUPLOAD3) segnalati
@ArloSmartHome hi, I’m trying to subscribe to be able to record and access my Arlo cam recordings however i get an error every time. I opened many tickets with the support but no one is responding to the tickets! Here’s my last opened ticket: #42809584
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j
(@j85489059) segnalati
@ArloSmartHome I’ve purchased the chime 2. Set it all up but it won’t chime. It’s not on mute, I’ve tried resetting it and even removing it and re adding it, but still not working
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Michael Leonard
(@mleonardaltoona) segnalati
@ArloSmartHome you have the worst customer service I have ever experienced. How am I supposed to have an active device and account if I can’t even get the doorbell to work? This has to be the dumbest way possible to approach install support.
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Matthew Patrick
(@Matt_Patrick5) segnalati
@ArloSmartHome you guys have the worst customer service I've ever seen.
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Joshua Kelsey
(@WGSuckss) segnalati
@ArloSmartHome is there a server outage?
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zyxo
(@zyxo) segnalati
receiving "500 error ... server issue" when responding to a ticket for a faulty product. What does that say about the technical ability of that business? @ArloSmartHome
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Nelson
(@Nechered) segnalati
@ArloSmartHome has the worst multi factor authentication. Using email and setting a low time limit (2 minutes) is crazy pants. Their email usually take 3-5 minutes to arrive. #silly2fa
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KenSpi
(@kenspi) segnalati
I’m not get any of my usual @ArloSmartHome and other alerts. Could this be another #AWS outage?
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MisWired
(@Killhippy) segnalati
@ArloSmartHome The Arlo pro 4 has a known defect where the camera does not reconnect if your Internet goes down you have to take the battery out and put it back in so if away or if its up a ladder or you are in a wheelchair like myself you left vulnerable #ArloPatheticSecurity
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Corales
(@corales559) segnalati
@TechNinjaSpeaks @Arlo Just started.. seems to work fine.. only issue I’m having is trying to cast the camera video to a Roku tv.. “Siri show front door camera on office tv” keep getting a “some of your devices failed to respond” response from Siri.. @ArloSmartHome any help would be great!
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Jan
(@happy_jan) segnalati
Hey @ArloSmartHome! I placed an order for over $500 over 2 weeks ago and the status update shows an error. I called the automated number and got no response. I used the chat and was told I am not eligible for support! This is not okay- my experience has been really poor so far.
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Christine Keung
(@christinekeung) segnalati
@ArloSmartHome 6 months since I purchased Arlo Essential Spotlight cameras: 3 cameras w/ hardware issues, 2 days + 4 customer agents later, no offer of replacement despite being within my 1 year warranty. Should’ve picked @ring 😭 one of the worst customer experiences ever.
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1519hokie
(@1519hokie) segnalati
@ArloSmartHome I’ve spent 6 to 8 hours on chat with your customer service concerning 2 cameras that won’t work. Have tried EVERY trouble shooting recommendation to no avail. And now your support people flat out refuse to replace the cameras. Very disappointed in your company!
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Tre
(@LoudMouthTre) segnalati
Maybe it’s because of the AWS issues from yesterday but how in the hell is the entire @ArloSmartHome system down
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Jared
(@JaredCrookston) segnalati
@ArloSmartHome can't get my doorbell to be detected, can't access support that actually can help without a subscription, can't get a subscription until my doorbell is on my account. No idea what to do next. Did live chat with the bot until it ran about of answers
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JonSnow
(@JonSnowMusik) segnalati
@ArloSmartHome Thanks for having ZERO Customer support. I have to leave my dog for 10 hours tomorrow and my garbage cameras won't sync all of a sudden..... #Leftoutinthecold
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will i
(@irwiups) segnalati
@ArloSmartHome Absolutely the worst support of any company I’ve ever dealt with! Spent 4hrs trying to sync cameras to no avail and was disconnected from “live chat” twice! Complete joke!
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Sum Yung Guuy
(@13thcharacter) segnalati
@ArloSmartHome This has got to be amongst the worst performing cameras on the market, don’t get dipped into a bad investment with these guys!
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Corales
(@corales559) segnalati
@ArloSmartHome @techradar Just fix the tech problem where you CAN’T turn on silent mode to mute incoming calls AND turn off the leave a message feature, without having issues. There’s threads dating 2+ year with no resolution. I just want my doorbell to ring w/no call to my phone or a prompt to leave a VM
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will i
(@irwiups) segnalati
@ArloSmartHome @Verizon Absolutely the worst customer support of any company I’ve dealt with!