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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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In caso di problemi, inviare una segnalazione di seguito.

Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 30% Funzionalità online (30%)
  • 30% Log-in (30%)
  • 20% Errore del dispositivo (20%)
  • 10% Arresto dell'app (10%)
  • 10% Errori (10%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Oberstdorf Funzionalità online 8 giorni fa
Schwarzheide Log-in 9 giorni fa
Frankfurt am Main Funzionalità online 15 giorni fa
Oldenburg Log-in 17 giorni fa
Bochum Errore del dispositivo 21 giorni fa
Jonage Errore del dispositivo un mese fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • mirceadesign
    Mircea Piturca (@mirceadesign) segnalati

    @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

  • InvizOne
    Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati

    @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • U_R_Not_A_Woman
    Pepe Reporting (@U_R_Not_A_Woman) segnalati

    @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

  • PondrPowered
    T (@PondrPowered) segnalati

    @ArloSmartHome is your system down???

  • SzmergielChris
    Chris Szmergiel (@SzmergielChris) segnalati

    @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

  • edmoreau
    Ed Moreau (@edmoreau) segnalati

    I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

  • alex__0113
    Alex (@alex__0113) segnalati

    @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

  • JosephGruber
    Joseph Gruber (@[email protected]) (@JosephGruber) segnalati

    @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

  • TweederP
    Brandon Pieratt (@TweederP) segnalati

    @ArloSmartHome I ordered from @ecobee the same time I ordered from yall and ecobee has shipped…yall haven’t. What’s the delay? And your rep wondered why I didn’t outfit the whole house in Arlo. If you can’t ship in 24 hours I have 0 faith in you getting help out on time.

  • JJHulk85
    Jacob Hernandez (@JJHulk85) segnalati

    @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

  • FreakyFelicia
    F3L!C!A (@FreakyFelicia) segnalati dall' New Westminster, British Columbia

    @ArloSmartHome customer service is trash

  • arunt2016
    Arun 🇮🇳🇺🇸 (@arunt2016) segnalati

    @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

  • Qinda808
    BIG Q DOG ✊🏾 (@Qinda808) segnalati

    @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

  • uhleyuhdoe
    ΔLEYΔ N00R (@uhleyuhdoe) segnalati

    @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

  • DDGvision
    DDGvision (@DDGvision) segnalati

    @ArloSmartHome are you guys having an issue again? My doorbell camera and inside camera is no longer recording

  • Dean1Michael
    DM (@Dean1Michael) segnalati

    @ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.

  • Kev_Bik
    kEVin in Dallas (@Kev_Bik) segnalati

    @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

  • missy49179801
    missy (@missy49179801) segnalati

    @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

  • amracinggreen
    Ian Ireland (@amracinggreen) segnalati

    @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

  • ScottyWitte
    Scott 🌻 (@ScottyWitte) segnalati

    @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

  • jordanmhaywood
    Jordan M. Haywood (@jordanmhaywood) segnalati

    @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

  • safcbee
    Brian (@safcbee) segnalati

    @ArloSmartHome Hey! Can anyone reach out and help determine why the batteries in my Arlo Ultra 2 cameras are shockingly bad? The last a matter of days rather than months as advertised..

  • deryckev
    Deryck Evelyn (@deryckev) segnalati

    @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

  • TungenGasche
    Tungen Gasche (@TungenGasche) segnalati

    @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?