Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (27%)
• Errore del dispositivo (23%)
• Log-in (19%)
• Arresto dell'app (13%)
• Errori (10%)
• Website (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Errore del dispositivo	2 giorni fa
Longmont	Funzionalità online	17 giorni fa
Perkasie	Errori	21 giorni fa
New York City	Errore del dispositivo	24 giorni fa
Salzgitter	Log-in	25 giorni fa
Fort Wayne	Errore del dispositivo	26 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Luis Ortiz (@luisaggie) segnalati 52 secondi fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  mrspeeed (@mrspeeed4) segnalati 2 minuti fa

  @ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 2 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  Gerard Krupa (@uxian) segnalati 5 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  Ryan Holt (@RyanHoltNC) segnalati 12 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  Vida Custom Designs (@VidaCustom) segnalati 15 minuti fa

  @Typicallypanda @ArloSmartHome Not sure people would want to trade in and pay a difference for any newer products only to have it repeat down the road. #Arlo

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 15 minuti fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

• 
  Scott 🌻 (@ScottyWitte) segnalati 19 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  Noel Charath (@nchara1) segnalati 19 minuti fa

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 20 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  missy (@missy49179801) segnalati 22 minuti fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  Steven Barczyk (@barczyksm) segnalati 25 minuti fa

  @ArloSmartHome Based on the bait-and-switch tactics @ArloSmartHome has employed, I can no longer recommend their products. I look forward to joining the class action lawsuit for my 5 cameras if they go through with their plan. $ARLO down almost 64% over the last year.

• 
  justin (@BadRammaJamma) segnalati 28 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Steve Musselman (@SteveJMusselman) segnalati 28 minuti fa

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

• 
  BeautifulOne (@Beautifulone119) segnalati 29 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  Donna Rosser (@barefootphoto) segnalati 30 minuti fa

  @ArloSmartHome your customer service and secure plan are a joke. No help.

• 
  George Santos (@George__Santos) segnalati 36 minuti fa

  I just got notified that you are EOL'ing our cameras. Thanks a lot for causing working devices to be thrown in the trash heap. We bought these about 4 years ago. We would have bought Arlo again but if 4 years is all we can expect, forget it. @ArloSmartHome

• 
  🌹🌹QuinneyUte🌹🌹 (@QuinneyUte) segnalati 40 minuti fa

  **** @ArloSmartHome for abandoning its products and trying to force customers into subscriptions

• 
  LakeShowFresh (@LakeSkol) segnalati 42 minuti fa

  @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

• 
  FunkyGrumpy (@DoodGrumpy) segnalati 45 minuti fa

  @ArloSmartHome your reseller @BestBuy has dropped the ball and lost my $1000 order for your products. Canceled the order the day after the sale.. due to a glitch. Ordered it a week ago, could have fixed it but 👎 Lost a customer!

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 45 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Jason Abbate (@JasonBrobbate) segnalati 45 minuti fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 48 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  mauriciobond (@mauriciobond23) segnalati 48 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Webaaz (martin) (@webaaz) segnalati 54 minuti fa

  @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

• 
  Jeff Karotkin (@jhkarotkin) segnalati 55 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  RossCreations (@CreationsRoss) segnalati 55 minuti fa

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

• 
  FjR (@fjr2320gmailco1) segnalati 55 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Bill Kampouris (@BillKampouris) segnalati 56 minuti fa

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 59 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.