Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (25%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (18%)
• Website (8%)
• Errori (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	3 giorni fa
Perkasie	Errori	7 giorni fa
New York City	Errore del dispositivo	10 giorni fa
Salzgitter	Log-in	11 giorni fa
Fort Wayne	Errore del dispositivo	12 giorni fa
London	Errori	14 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Finchwizard (@Finchwizard) segnalati 2 minuti fa

  @ArloSmartHome so not only us who bought some of the original Arlos put up with bugs and just bad performance are now getting EOL and no 7 day storage or anything any more. You guys are giant pricks. Everyone should avoid #Arlo and go with #eufy or someone else.

• 
  Matt Barker (@htsmatt) segnalati 6 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  Craig Coppola (@CraigCoppola) segnalati 8 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  HearUsRoar #Healthcare=HumanRight 🔥 (@BeingTheBern) segnalati 8 minuti fa

  @ArloSmartHome Hahaha! Your ****-*** company will soon be heading to court after you just screwed every last customer you ever had!!! You are finished 4eva. You bankrupted yourselves! 🖕💯🖕

• 
  Bonnie Showerman (@BonnieShowerman) segnalati 9 minuti fa

  @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

• 
  T Guthrie (@Guppy7T) segnalati 9 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  Christopher Hahn (@ChrisHahn14) segnalati 9 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 11 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  BeautifulOne (@Beautifulone119) segnalati 12 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 14 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 16 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  F Mendez 🔻 (@fmzurutuza) segnalati 19 minuti fa

  Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 19 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 22 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  I am no one. (@mahasitavati) segnalati 26 minuti fa

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

• 
  Luis Ortiz (@luisaggie) segnalati 26 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Finchwizard (@Finchwizard) segnalati 26 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  missy (@missy49179801) segnalati 27 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  Alex (@alex__0113) segnalati 32 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 33 minuti fa

  @curious_cruz @TheMagicBBall @ArloSmartHome Yeah trash decision on their part to do this and it’s going to hurt their brand and their stock $ARLO

• 
  Andy Baryer (@AndyBaryer) segnalati 38 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Scott 🌻 (@ScottyWitte) segnalati 41 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  Shaydie Blue (@Shaydieblue) segnalati 44 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Jason Desaulnier (@Desaulnier27) segnalati 46 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 49 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  Jack Johnson (@JackJoh58480894) segnalati 51 minuti fa

  @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

• 
  Doug (@BULLYDOG77) segnalati 51 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  John Bailey (@Isucceed) segnalati 55 minuti fa

  @ArloSmartHome Too bad to hear about your #EndOfLife. It's always sad to see a company going out of business. Good luck with your next endeavors.

• 
  Ellen Foster (@ellennnfoster) segnalati 58 minuti fa

  @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

• 
  Melissa (@llprncs) segnalati 59 minuti fa

  @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.