Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (25%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (18%)
• Errori (10%)
• Website (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	16 ore fa
Perkasie	Errori	5 giorni fa
New York City	Errore del dispositivo	8 giorni fa
Salzgitter	Log-in	9 giorni fa
Fort Wayne	Errore del dispositivo	10 giorni fa
London	Errori	12 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Bob Rabner ✍ (@bob_rabner) segnalati 2 secondi fa

  @ArloSmartHome To invest so much money in Arlo has been one of the worst decisions I've made. The amount of time they are not working is equal to the amount of time I've spent on hold trying to get support (in both cases way too much time).

• 
  Tony (@TonyHolmes) segnalati 2 minuti fa

  @ArloSmartHome Your RMA and support process is 1 of the most fundamentally broken things I’ve ever had the displeasure of working with. One month after raising the initial support ticket, I can finally send the broken item, no idea as to when I might receive the replacement.

• 
  Ed Santiago (@retired_travel) segnalati 2 minuti fa

  @ArloSmartHome your customer service sucks, I regret buying your product. I’ve trying to get help but you don’t respond. Invest in customer service

• 
  Tel (@TelHagg) segnalati 5 minuti fa

  @ArloSmartHome Same as before... pinging that there’s movement when there isn’t, cameras straight up not working etc etc. I’m honestly passed caring so don’t worry

• 
  Matt Michalko (@Michalko) segnalati 5 minuti fa

  @ArloSmartHome So how do I avoid this from happening? It was fine for the first 5 or so months I had it and once I had to recharge something seems to have changed and it drained in literal days. Don't activity zones help here?

• 
  Arshad Khalid FRSA #StayAtHome #WearAMask (@ethikeen) segnalati 5 minuti fa

  The worst possible hardware AND the worst possible customer service from @ArloSmartHome! After months of to & fro, no one seems to understand or is even willing to understand the issue. Anyone looking for home security, look elsewhere. Massive #fail

• 
  Ranking Member 🇵🇷🇺🇸 (@MrHenryPerez) segnalati 6 minuti fa

  @ArloSmartHome My system stopped recording after the trial date. Does your system not record after the trial date? How do I fix this problem?

• 
  Tranga Patel (@TrangaP) segnalati 6 minuti fa

  @ArloSmartHome this is the biggest joke system having issue with the wirefree doorbell and they can't even fix the problem when you call a second and they can't they can't even raise a urgent ticket

• 
  Jessica (@jessica_xls) segnalati 8 minuti fa

  @Cole_Hamzat @DataTechSpace @ArloSmartHome Hey Cole. No problem. Pls use the contact form on my website to send a mail about what you need information on. Not sure if you did already as I saw a couple of mails come through this morning.

• 
  Finchwizard (@Finchwizard) segnalati 9 minuti fa

  @ArloSmartHome Spent years dealing with ArloQ and multiple replacements to put up with that stupid camera. No thanks not again. The baby cam seems to be fine and how it should act but the Q’s have been terrible!

• 
  Chrisk (@kmkguy420) segnalati 11 minuti fa

  @ArloSmartHome whats the point of having these wire free cameras if all it does is appears offline.....literally 15 feet away from hub.....

• 
  Moe Baghai (@MoeBaghai) segnalati 13 minuti fa

  @ArloSmartHome I spoke to 2 different people & no fix. On Android & Apple phone, I get 4 notifications on every alert. I've reset the phones, reset the base, stopped & started notifications & no fix. Please help. It's an annoyance! Thanks!

• 
  Arshad Khalid FRSA #StayAtHome #WearAMask (@ethikeen) segnalati 16 minuti fa

  The worst possible hardware AND the worst possible customer service from @ask_ArloEU @ArloSmartHome! After months of to & fro, no one seems to understand or is even willing to understand the issue. Anyone looking for a functional system, look elsewhere. Massive #fail

• 
  Jason Frydakis (@jfrydakis) segnalati 19 minuti fa

  @ArloSmartHome Used to be very happy with your products; but with now reaching 6+ months trying to resolve a technical issue with the cameras...perception has changed!! tragic! Will seek a refund. but disappointment is worse.

• 
  Made By Google (@madebygoogle) segnalati 19 minuti fa

  @diamondg34 Understood. However, this messaging channel is for customers who need help troubleshooting their Google Nest devices. We'd suggest reaching out to @ArloSmartHome for more help.

• 
  Gerardo (@airfish777) segnalati 21 minuti fa

  @arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.

• 
  Shane van de Boogaard (@php_llc) segnalati 30 minuti fa

  @ArloSmartHome Terrible product and customer service, we're onto our 2nd defective camera light . . .

• 
  Kristin (@xtin_t) segnalati 33 minuti fa

  @ArloSmartHome has worst customer service. Contacted cust. Service on mar 24. The broke an additional camera and told me they would get back to me. Now they are not replying to my emails. 2/3 cameras not working now. Don’t give them your money.

• 
  Jimmy (@jimmylittle) segnalati 36 minuti fa

  It's really remarkable how much faster to connect and respond @EufyOfficial cameras are than @ArloSmartHome cameras. Most of the time, I can walk down two flights of stairs and answer my door before I even get a still-image preview of who pressed my Arlo doorbell.

• 
  Cheri Holladay (@SassyRed13) segnalati 39 minuti fa

  @ArloSmartHome can you please tell me why my screens randomly get a pink hue!!! And tell me how to fix it?!?!? I have tried everything 😳

• 
  Native Sandiegan (@n8ivsd) segnalati 39 minuti fa

  @ArloSmartHome please fix your website. Can’t subscribe cuz my account doesn’t have paymentid and it won’t let me add a payment method. 5 months w/cameras and can’t use them. Customer service is no help.

• 
  TwittenDK (@TwittenDK) segnalati 41 minuti fa

  @ArloSmartHome When will #Arlo give us the choice to set custom ringtones on our Arlo Video Doorbell, on our #Android phones? A lot of customers have asked for this in years now, but Arlo do nothing - This is bad style!

• 
  Tranga Patel (@TrangaP) segnalati 41 minuti fa

  @ArloSmartHome was on a call with a agent today and he couldn't take a client complaining and just put the phone down #dontbuy #wasteofmoney

• 
  GuiPoM - G. testé (@FollowGuiPoM) segnalati 41 minuti fa

  Comme ici le service s'adresse à des particuliers généralement novices sur le sujet, c'est d'autant plus grave de mal répondre ... @ArloSmartHome

• 
  Conner Pogline (@PoglineConner) segnalati 43 minuti fa

  @ArloSmartHome your baby cams and operating systems are a joke! They’re a liability to anyone that issues them! Constant crashing and reconnecting issues (no it’s not my service!) you guys suck *** and are going on the trash! #fuckarlo

• 
  Darcy Eggeman (@Eggehead) segnalati 45 minuti fa

  I leave my house for a few hours. My ring alert goes off but the app won't open. Error messages. I have a subscription but doesn't do any good if i can't open it. Thankfully my arlo camera was working. @ArloSmartHome @ring

• 
  Kai Ichikawa (@kai_ichikawa) segnalati 48 minuti fa dall' San Francisco, California

  @ArloSmartHome what a terrible product experience. Two cameras less than a year old and both no longer able to take a battery charge??? Unanswered support tickets??? Get your **** together

• 
  Rachael Eckardt (@rachaeleckardt) segnalati 50 minuti fa

  @ArloSmartHome our baby monitor is unable to be found during set up. We just moved and don’t have original QR code. Can you help?

• 
  Gerardo (@airfish777) segnalati 53 minuti fa

  @arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.

• 
  Erich Saide (@erichsaide) segnalati 55 minuti fa dall' Vancouver, British Columbia

  @ArloSmartHome 3 days without my subscription working due to your error. Inexcusable. #badcustomerservice