Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (30%)
• Arresto dell'app (26%)
• Errore del dispositivo (19%)
• Funzionalità online (15%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	un mese fa
Township of Evan	Log-in	un mese fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa
Longmont	Funzionalità online	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Stan Querin (@BlackStangBC) segnalati 36 secondi fa

  @AndyBaryer @ArloSmartHome @Dlink need some more cameras...i have 4 swann 1080p with dvr for sale..i used the setup for 4 months till i got reno-victed and i took them down, old landlord wanted me to leave them because i put screw holes in fascia but i said NO been boxed for over a year not allowed in apt.

• 
  Nickalas W. Venables (@TheRealNWV) segnalati un minuto fa

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  Chris Szmergiel (@SzmergielChris) segnalati 2 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  I am no one. (@mahasitavati) segnalati 3 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

• 
  John (@JohnBurke72) segnalati 6 minuti fa

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

• 
  Matt (@MWillner2) segnalati 8 minuti fa

  Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

• 
  Mike Woslager (@MikeWoslager) segnalati 8 minuti fa

  @ArloSmartHome I bet you don’t even have the proper manual for these cameras. Arlo trash!

• 
  Stockman Republican (@EBiggunz) segnalati 11 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  716 Fan From 908 (@716_Fan_Frm_908) segnalati 11 minuti fa

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

• 
  Matt Barker (@htsmatt) segnalati 20 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  Luis Ortiz (@luisaggie) segnalati 23 minuti fa

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.

• 
  Tungen Gasche (@TungenGasche) segnalati 24 minuti fa

  @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

• 
  Julie Younglove (@YoungloveJulie) segnalati 27 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  I am no one. (@mahasitavati) segnalati 30 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

• 
  Ian Ireland (@amracinggreen) segnalati 34 minuti fa

  @ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4

• 
  Gerard Krupa (@uxian) segnalati 34 minuti fa

  Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

• 
  Rodney G. Grover (@rodneyg0) segnalati 37 minuti fa

  @ArloSmartHome I spent an hour and half yesterday with your team explaining the situation 3 times to 3 different agents. If you don’t have records of those conversations then you can’t help.

• 
  C (@CGurciullo) segnalati 39 minuti fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 39 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Shaydie Blue (@Shaydieblue) segnalati 40 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Ryan Holt (@RyanHoltNC) segnalati 40 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 46 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  LUGA (@luga2020) segnalati 50 minuti fa

  @ArloSmartHome Still not working…

• 
  NotBorg (@MagaDplorable) segnalati 50 minuti fa

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

• 
  Greg - digging through archives (@GregLilly) segnalati 51 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  KerriEngebrecht (@kerri0413) segnalati 52 minuti fa

  Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 55 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  mauriciobond (@mauriciobond23) segnalati 56 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Scott 🌻 (@ScottyWitte) segnalati 56 minuti fa

  @ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.

• 
  Corey Crooks (@cdcrooks) segnalati 57 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?