Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (38%)
• Arresto dell'app (19%)
• Funzionalità online (14%)
• Errori (14%)
• Errore del dispositivo (14%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Jonage	Errore del dispositivo	11 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 50 secondi fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

• 
  Doug (@BULLYDOG77) segnalati un minuto fa

  @ArloSmartHome Is arlo down today ?

• 
  Greg - digging through archives (@GregLilly) segnalati 2 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  avfc (@krispycremekef) segnalati 5 minuti fa

  @ArloSmartHome One of the worst purchases I’ve ever made,end of

• 
  Denise (@DeniseGratia) segnalati 5 minuti fa

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

• 
  KerriEngebrecht (@kerri0413) segnalati 7 minuti fa

  Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.

• 
  I am no one. (@mahasitavati) segnalati 11 minuti fa

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

• 
  SAMA (@SAMA92458684) segnalati 12 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  Justin Edmead (@JustinEdmead) segnalati 15 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  kyle (@kodeineking13) segnalati 17 minuti fa

  @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

• 
  Mobinaut (@mobinaut) segnalati 18 minuti fa

  hi @ArloSmartHome Horrible App update... really bad design but we have to live with it. Can you help ua discover where Zones shortcut is hidden in the new UI? I have a subscription.

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 24 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  Jason Abbate (@JasonBrobbate) segnalati 25 minuti fa

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  Colin (@wHENigEToFF) segnalati 27 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  John (@JohnBurke72) segnalati 31 minuti fa

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

• 
  Joey Bartz (@JoeyBartz) segnalati 35 minuti fa

  @koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.

• 
  DDGvision (@DDGvision) segnalati 36 minuti fa

  @ArloSmartHome are you guys having an issue again? My doorbell camera and inside camera is no longer recording

• 
  BeautifulOne (@Beautifulone119) segnalati 40 minuti fa

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

• 
  AJG (@AntJGumm) segnalati 41 minuti fa

  @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

• 
  mauriciobond (@mauriciobond23) segnalati 43 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Ryan Holt (@RyanHoltNC) segnalati 44 minuti fa

  The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

• 
  Jason Desaulnier (@Desaulnier27) segnalati 44 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  F3L!C!A (@FreakyFelicia) segnalati 45 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Webaaz (martin) (@webaaz) segnalati 46 minuti fa

  @welcoMattic @ArloSmartHome Si j'achète une caméra par an, j'aurai plein de références différentes alors que ce que je veux c'est compléter mon parc et faciliter la maintenance. Pas avoir un nouveau protocole et un process de mise en service différent !

• 
  FjR (@fjr2320gmailco1) segnalati 47 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 55 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Steve Musselman (@SteveJMusselman) segnalati 55 minuti fa

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

• 
  kEVin in Dallas (@Kev_Bik) segnalati 56 minuti fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 60 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Jeff Karotkin (@jhkarotkin) segnalati 60 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!