Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (38%)
• Arresto dell'app (19%)
• Funzionalità online (14%)
• Errori (14%)
• Errore del dispositivo (14%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Jonage	Errore del dispositivo	8 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  avfc (@krispycremekef) segnalati 48 secondi fa

  @ArloSmartHome One of the worst purchases I’ve ever made,end of

• 
  C (@CGurciullo) segnalati 5 minuti fa

  @ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).

• 
  Gaaiz (@gaaiz) segnalati 7 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

• 
  Dayne Turner (@DayneTurner1) segnalati 9 minuti fa

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

• 
  Steven Loi (@StevenLoi) segnalati 10 minuti fa

  .@ArloSmartHome is the only way to unsubscribe from email alerts (but maintain push notification alerts) is to mark your emails as spam? There is no ability on the website nor mobile app to stop the email alerts (baby monitor) - I've looked everywhere. Help.

• 
  F3L!C!A (@FreakyFelicia) segnalati 10 minuti fa dall' New Westminster, British Columbia

  @ArloSmartHome customer service is trash

• 
  Shaydie Blue (@Shaydieblue) segnalati 11 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Chris Szmergiel (@SzmergielChris) segnalati 18 minuti fa

  @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

• 
  Matt Barker (@htsmatt) segnalati 19 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  missy (@missy49179801) segnalati 21 minuti fa

  @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

• 
  Arun 🇮🇳🇺🇸 (@arunt2016) segnalati 30 minuti fa

  @ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.

• 
  LUGA (@luga2020) segnalati 30 minuti fa

  @ArloSmartHome Still not working…

• 
  mauriciobond (@mauriciobond23) segnalati 36 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Save Lives! (@BrotherBourbon) segnalati 36 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  Deryck Evelyn (@deryckev) segnalati 37 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  Melissa (@llprncs) segnalati 37 minuti fa

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

• 
  Connie Moulaison (@conniemoulaiso) segnalati 39 minuti fa

  @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

• 
  Jerry Norman (@JerryNo40834855) segnalati 39 minuti fa

  @ArloSmartHome the worst camera I've purchased sold by Walmart

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 41 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Kristina (@KNanaG1) segnalati 44 minuti fa

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

• 
  Corey Crooks (@cdcrooks) segnalati 47 minuti fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  mamamae (@maegansmiles04) segnalati 49 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  justin (@BadRammaJamma) segnalati 50 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 51 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  Connie Moulaison (@conniemoulaiso) segnalati 56 minuti fa

  @ArloSmartHome @SusannWalters @Pocketlint I have 9 camera I purchased them when Arlo advertised that I would not need a monthly subscription. On April 24th 2026 I lost the features when they did an update. I’m on a fixed income & this was an investment in my home security. Arlo’s technical advisors are no help!

• 
  Jason Abbate (@JasonBrobbate) segnalati 56 minuti fa

  @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 56 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 57 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  Andy Baryer (@AndyBaryer) segnalati 58 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Jason Desaulnier (@Desaulnier27) segnalati 59 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help