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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Funzionalità online (40%)
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Errore del dispositivo (27%)
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Log-in (21%)
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Website (8%)
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Arresto dell'app (2%)
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Errori (2%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Suwanee |
Errore del dispositivo | |
| Miami |
Funzionalità online | |
| Denver |
Errore del dispositivo | |
| Tarpon Springs |
Errore del dispositivo | |
| Bellville |
Funzionalità online | |
| Katy |
Funzionalità online |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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Clive
(@evilC1267) segnalati
@ArloSmartHome Hi Arlo, please explain why I was charged this month after I cancelled my membership a month ago? Also, now when I try to login my account says maximum number of logins exceeded (I am not logged in anywhere). Thank you
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Andy Hunter
(@AndyHefc1878) segnalati
@ArloSmartHome Help help help tried contacting on line contacting by phone (UK) my Arlo doorbell keeps disconnecting from my Google home absolute nightmare tried reconnecting only getting notifications by phone so disappointed in product and customer service, or lack of. HELP
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Greg Lynn
(@greglynn) segnalati
@ArloSmartHome website is down and app unable to connect!
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Chris Boyle
(@c_boyle) segnalati
@ArloSmartHome Hi, I'm trying to create an account and the verification email never arrives (not in spam, tried multiple accounts). Chrome dev tools show the response "Salesforce API sfsendemail is not working please check". Could you look into that?
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sh’darrlin
(@darrlin) segnalati
@ArloSmartHome SUPPORT, plz contact me: MONTHS of paid subscription to record cam vids, but not record’g. My acct doesn’t show I have a subscr, but am still being charged. It worked for a while. Last supprt email was 1/26/22. Not fixed yet. Would appreciate refund & fix subscr.
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Mark Walsham
(@MarkTechArc72) segnalati
Any of my tech friends here have an @ArloSmartHome Wired #Video #Doorbell ? Just installed a new one and keeps dropping off network, although my #Pro3 cameras all working. Hub connected all OK. Doorbell is only 6 ft from Wi-Fi router (ASUS RT-AX92U). Help!
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roy squillario
(@royj11) segnalati
@ArloSmartHome @treasuretruck Why don’t you have a telephone number people can call you on. I have a billing issue and there is no way to resolve it - your app dies not provide the support it should if you have no phone numbers that work. Perhaps your going out of business?
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Bruce Olsen
(@BruceOl57972393) segnalati
@ArloSmartHome Well maybe this will work, Ive been trying to log on for two day, changing password a dozen times doesnt get it done , Is there a human being at Arlo that can help.
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Shawn Sakamoto
(@shawnsakamoto) segnalati
@ArloSmartHome @mbmcrae @scottpmcm 2hrs 38m on phone support for a problem reported since 2020 (no HomeKit code shipped with "HomeKit compatible" Arlo devices). Token reset on hub didn't work so now waiting to hear back from engineering.. Really??
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Ron
(@ronsteendotcom) segnalati
Hey @KTLA my @ArloSmartHome battery stopped working in three days instead of 365. That sure seems unreasonable. None of their people will help so I had to turn to twitter. Hope you guys aren’t using them. Love your show.
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Mark Cohen
(@mpcsh_) segnalati
@x71n3 @engineering_bae @ArloSmartHome if so, that's news to me! do you have more info you could share? I'm able to access the footage on my dream machine pro over the local network, even during an internet outage, and my (very comprehensive) network stats show no evidence of such a connection to ubiquiti's servers.
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Jenn
(@hate_nj) segnalati
@ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working and she on line help is hard for a 77 year old woman so…. how are u going to assist? Do not recommend a product that has no number to call for support in the US!!!
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Dr. Keith Rose
(@TheScalpeledge) segnalati
PSA: Never use @ArloSmartHome . Their customer support is terrible to nonexistent. You are wasting your money. I am amazed they are in business.
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Rich Guadalupe McDonald
(@BiomedicalDude) segnalati
@ArloSmartHome Changing a battery on one camera and it says I need to subscribe. I had this system for 4+ years. Need help.
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Taylor Poindexter
(@engineering_bae) segnalati
@alexfromstrohs @ArloSmartHome So the poor customer service is a theme lol I hate that that’s happening 😞
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roy squillario
(@royj11) segnalati
@ArloSmartHome No customer service how safe can it be? I have a billing problem and your rep by email tells me I don’t have an account - so where is my monthly payment going ?
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Jenn
(@hate_nj) segnalati
My Mother in law has @ArloSmartHome cameras. They aren’t working and on line help is hard for a 77 year old woman. No phone number to call for support in the US but they want to keep people safe. Yea right. #epicfail
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Our Unicorn Diaries
(@our_unicorn) segnalati
@ring Customer service USED to be good. I’ve been with them since their prototype door camera. But now their customer service is awful. They know there’s an issue with their cameras but they quote their TOS and offer 35% off a new camera! @ArloSmartHome seems a better choice.
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Barbie D H
(@barbiesway) segnalati
@ArloSmartHome It'd be nice to talk to a human when you chat says "it's new and has no answer" TERRIBLE customer service. I have to pay Xtra for cameras that originally came as a pack With Arlo secure IF I join the multiple & pay that monthly fee will you stop the other fees?
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Mohammed S Hussain
(@m_s_hussain) segnalati
@engineering_bae @ArloSmartHome Hmm interesting model on returns. But you have a **** product. Sorry.
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757DUVAL
(@johnq32185) segnalati
@ArloSmartHome Arlo will NOT connect to Alexa. Code sent to authenticate does not send. Please correct this problem I bought the doorbell specifically to access through Echo Show.
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Jenn
(@hate_nj) segnalati
@ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working & on line help is hard for a 77 year old woman so how are u going to assist? Do not buy a product that has no number to call for support in the US folks!
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Ron
(@ronsteendotcom) segnalati
Hi @ArloSmartHome, your customer service people won’t Help me out at all, can you please? Your battery died in 3 days, the XL. The box says 365 but the customer service reps don’t want to help. What can a person do here?
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Our Unicorn Diaries
(@our_unicorn) segnalati
@ring "What we can do for you today is offer a discount toward the purchase of a new device. We can get you a special, one-time discount of 35% off of a new device of your choice" PISS POOR SERVICE! Don't buy this **** product. @ArloSmartHome is a much better product
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Ignatz
(@ignatzrats) segnalati
@ArloSmartHome Worst tech support ever.
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Maria Soriano Young
(@MariaSYoung0710) segnalati
Hi @ArloSmartHome, for as much as we paid for a doorbell camera and two additional cameras, we shouldn’t be having as much trouble working with these devices as we’ve experienced (somewhat consistently) since purchase. Very disappointed in your systems.
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Tyler Smith
(@tuler) segnalati
@ArloSmartHome the last place I want to see an ad is when I login to my Arlo app to find out if someone is trying to break into my home.
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DJN
(@MaizeRage86) segnalati
@ArloSmartHome is a pain to contact. You get a virtual rep. They give you instructions. You follow said instructions. Then end chat because you didn’t respond fast enough. What ********? Multi task on one screen? Asinine
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😐
(@cdcast1991) segnalati
@ArloSmartHome I will have you know that your cameras are dissapointing because they are constantly disconnecting from the wifi. Constantly! It's terrible quality made worse that connecting them back to the wifi is difficult. Makes me regret ever getting them.
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757DUVAL
(@johnq32185) segnalati
@ArloSmartHome Arlo will NOT connect with to Alexa. Code sent to authenticate does not send. Please correct this problem I bought the doorbell specifically to access through Echo Show.