Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (25%)
• Log-in (20%)
• Errore del dispositivo (20%)
• Arresto dell'app (18%)
• Errori (10%)
• Website (8%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Longmont	Funzionalità online	un giorno fa
Perkasie	Errori	6 giorni fa
New York City	Errore del dispositivo	9 giorni fa
Salzgitter	Log-in	10 giorni fa
Fort Wayne	Errore del dispositivo	11 giorni fa
London	Errori	12 giorni fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Dayne Turner (@DayneTurner1) segnalati 12 secondi fa

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

• 
  TypicalPanda (@Typicallypanda) segnalati 36 secondi fa

  @ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.

• 
  Shaun Verses Sheep (@shaunvssheep) segnalati 2 minuti fa

  @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 2 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  BeljicaPeak (@BeljicaPeak) segnalati 3 minuti fa

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 5 minuti fa

  @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

• 
  Skeldor (@skeldor) segnalati 10 minuti fa

  @ArloSmartHome you guys are the Southwest Airlines of video doorbell companies. Got one for Christmas and have tried for hours to install just to be told you don’t have the bandwidth to handle all the new customers and my doorbell is now offline. Uninstalling and returning.

• 
  Doug (@BULLYDOG77) segnalati 14 minuti fa

  @ArloSmartHome Is arlo down today ?

• 
  mauriciobond (@mauriciobond23) segnalati 17 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Alex (@alex__0113) segnalati 17 minuti fa

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  Craig Coppola (@CraigCoppola) segnalati 18 minuti fa

  @ArloSmartHome is so impossible To get off there email blast. Can someone help me please

• 
  sam morton (@sgmorton) segnalati 20 minuti fa

  @ArloSmartHome I will never reco your products. Killing my camera systems I've invested in for years is poor practice. My cams that I paid for will keep working fine... But only if now years after I purchased them, I start to pay a subscription fee! You can get bent!

• 
  justin (@BadRammaJamma) segnalati 23 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  George Santos (@George__Santos) segnalati 24 minuti fa

  I just got notified that you are EOL'ing our cameras. Thanks a lot for causing working devices to be thrown in the trash heap. We bought these about 4 years ago. We would have bought Arlo again but if 4 years is all we can expect, forget it. @ArloSmartHome

• 
  Farida Yasmin (@YYFaridaYY) segnalati 24 minuti fa

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

• 
  Finchwizard (@Finchwizard) segnalati 28 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  mauriciobond (@mauriciobond23) segnalati 30 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Merryfield Homes (@MerryfieldHomes) segnalati 36 minuti fa

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 37 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  John Bailey (@Isucceed) segnalati 39 minuti fa

  @ArloSmartHome Too bad to hear about your #EndOfLife. It's always sad to see a company going out of business. Good luck with your next endeavors.

• 
  Justin Roth (@JustinRoth) segnalati 41 minuti fa

  @ArloSmartHome I bought my camera system less than 3.5 years ago and now it will be a brick without any buyback or future purchase incentive? You lost a customer for life. Terrible way to run a business.

• 
  Justin Edmead (@JustinEdmead) segnalati 43 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Jason Desaulnier (@Desaulnier27) segnalati 44 minuti fa

  @ArloSmartHome why does the geofencing option for my cameras not work? Please help

• 
  justin (@BadRammaJamma) segnalati 48 minuti fa

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

• 
  Hugo Cruz (@Hugeduar27) segnalati 53 minuti fa

  @ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...

• 
  Zephyr Linda Miller (@Zephyrmiller) segnalati 56 minuti fa

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  Bat Attitude (@AttitudeBat) segnalati 56 minuti fa

  @ArloSmartHome ARLO…. This is Your ELO! Bad, business decision. No one forced to upgrade will stay with your system. Shame on you… wouldn’t stay if it was free now. Snakes!

• 
  LakeShowFresh (@LakeSkol) segnalati 57 minuti fa

  @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

• 
  🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati 57 minuti fa

  @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

• 
  Jacob dailey (@Jacobdailey1517) segnalati 59 minuti fa

  @ArloSmartHome might be one of the worst products and app I’ve ever used..