Arlo non funziona o non va?
Nessun problema rilevato
In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
-
Log-in (49%)
-
Funzionalità online (15%)
-
Errore del dispositivo (11%)
-
Website (9%)
-
Arresto dell'app (8%)
-
Errori (8%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Bodenwöhr |
Log-in | |
 Falls Church |
Errori | |
| Wernigerode |
Errore del dispositivo | |
| Longmont |
Errore del dispositivo | |
| Longmont |
Funzionalità online | |
| Longmont |
Funzionalità online |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
-
Gerardo
(@airfish777) segnalati
@arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.
-
Mike.G
(@myke_gordon) segnalati
@ArloSmartHome Not happy with customer service. Spent over $400 with home smart security. Not working due to apps updated. Left without security. Cannot connect with new app😡
-
Matt Michalko
(@Michalko) segnalati
@ArloSmartHome So how do I avoid this from happening? It was fine for the first 5 or so months I had it and once I had to recharge something seems to have changed and it drained in literal days. Don't activity zones help here?
-
Ed Santiago
(@retired_travel) segnalati
@ArloSmartHome your customer service sucks, I regret buying your product. I’ve trying to get help but you don’t respond. Invest in customer service
-
Rich Adams
(@RichDAdams) segnalati
Hey @ArloSmartHome your schedule & geofencing settings have stopped working and I'm having to manually arm & disarm the system... Any update coming to fix this? Using VMB3010r2, H16/H7 cameras & doorbell. With iPhone as my controller.
-
Arshad Khalid FRSA #StayAtHome #WearAMask
(@ethikeen) segnalati
The worst possible hardware AND the worst possible customer service from @ArloSmartHome! After months of to & fro, no one seems to understand or is even willing to understand the issue. Anyone looking for home security, look elsewhere. Massive #fail
-
gh_in_mo
(@ghinmo1) segnalati
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.
-
Rich Adams
(@RichDAdams) segnalati
@ArloSmartHome App is allowing me to select, then it just gets stuck or I have to deselect geofencing every day for it to recheck my GPS location. No error message, just nothing working properly. Will contact support tomorrow, thanks.
-
🗣️ citizenswain 🗣️ (she-her-YO!)
(@citizenswain) segnalati
@ArloSmartHome @mbmcrae @reviewed i have just spent 45 minutes on the phone trying to get help with my Arlo account from someone who has only confused me 1000x more than I was when I called. Why are you farming out your customers service to non-english speakers? it's ludicrous. problem NOT resolved.
-
Shane van de Boogaard
(@php_llc) segnalati
@ArloSmartHome Terrible product and customer service, we're onto our 2nd defective camera light . . .
-
PDXnowATX
(@greynraney) segnalati
@ArloSmartHome any chance we might get a firmware update soon? Constant false “vehicle alerts” are making me cranky. Camera records for 4-5 minutes and there’s literally nothing there. I’ve set the position well below the shaded area and turned sensitivity way down. Not helping
-
Love Is Life #YNWA ✡️✡️🕎
(@billsaysthis) segnalati
@ArloSmartHome As a developer I know off by one errors are very common but I’d hope your team could fix the issue on the iOS doorbell app badge count
-
Roberto
(@bob_in_atlanta) segnalati
@ArloSmartHome I’m having trouble with a camera and I’m trying to get through to Support. I finally got into chat and got the message “Chat terminated by agent.” What gives?
-
Phill Hendry
(@phillhendry) segnalati
@ArloSmartHome anyone able to help with UK support? Raised a support case, waiting days on reply, call contact number and jump through automated hoops and wait for 10 mins only for it to cut off due to "technical difficulties" and no live chat for UK either! Awful service.
-
Dave, Not Dave
(@davidcouncil) segnalati
@ArloSmartHome It is the same issue on your forums since 2018. Cannot drag cam from inactive to active. Now my smart notifications are off, and I get 100 notifications a day, and my battery dies in 2 weeks. Cannot ignore cars or animals.
-
Jessica
(@jessica_xls) segnalati
@Cole_Hamzat @DataTechSpace @ArloSmartHome Hey Cole. No problem. Pls use the contact form on my website to send a mail about what you need information on. Not sure if you did already as I saw a couple of mails come through this morning.
-
Tony
(@TonyHolmes) segnalati
@ArloSmartHome Your RMA and support process is 1 of the most fundamentally broken things I’ve ever had the displeasure of working with. One month after raising the initial support ticket, I can finally send the broken item, no idea as to when I might receive the replacement.
-
Gerardo
(@airfish777) segnalati
@arlosmarthome Very Poor customer service, I've submitted a support request through the Arlo App since I'm not able to see my library videos any more, I have voiced my discontent but not response from Arlo.
-
MeanestMomOnTheBlock
(@MMomOnTheBlock) segnalati
. @ArloSmartHome switching to @ring today Bait & switch sales tactics ruined it 4 me. Waited weeks for CS to return inquiry Would help if agents had language skills
-
Jason Sutton
(@WantAGeek) segnalati
.@ArloSmartHome your products really are terrible. The baby cam shows a live stream that froze at some point in the night. It lags by at least a couple of seconds and quite often, it just sits there trying to connect. You should be ashamed of selling this as a baby safety device
-
Rachael Eckardt
(@rachaeleckardt) segnalati
@ArloSmartHome our baby monitor is unable to be found during set up. We just moved and don’t have original QR code. Can you help?
-
Ned Mollison
(@nedmollison) segnalati
@ArloSmartHome - same contact issues as other tweeters. Trying to subscribe but web, chat, and phone have not worked for days. Please help me give you money & save more nighttime wildlife recordings! (Related: no more subscription reminder emails needed.)
-
Paul B.
(@BonefishPaul) segnalati
@ArloSmartHome Suddenly stopped receiving notifications on iOS app. Problem began with latest app version 3.0.1. Kind of important to have notifications. When will this be fixed?
-
AFPILOT
(@AFPILOT1) segnalati
@ArloSmartHome support team continues 2 disappoint-Since January I have been trying 2 update my credit card info-exp date changed-with no success-I must have 4 case numbers-latest one 42330551- I'm not sure how good they R at product support-but 4 account support- they R TERRIBLE
-
Made By Google
(@madebygoogle) segnalati
@diamondg34 Understood. However, this messaging channel is for customers who need help troubleshooting their Google Nest devices. We'd suggest reaching out to @ArloSmartHome for more help.
-
mypifi
(@mypifi) segnalati
@ArloSmartHome seriously I'm getting fed up coming home to find my cameras are offline, I have no confidence in your system and I'm on a subscription with yourselves. Really poor. Why not let the customer choose if they want an update and more importantly be there when it updates
-
Robbie
(@robbie_DM) segnalati
The only thing reliable about our Arlo is knowing that whenever we want to use it, it will tell us that the devices "appear to be offline". @ArloSmartHome
-
Jose Gonzalez
(@JoseDotGonzalez) segnalati
@mbmcrae @ArloSmartHome I have tried it and it never seemed to work for me. It might be user error though. Ill test it again tonight.
-
markfriedler
(@markfriedler) segnalati
Hey @ArloSmartHome love the video doorbell but changing WiFi networks is almost impossible. The doorbell WONT scan the QRcode and there’s no work around. The support is terrible. No answer on phone. Help please
-
Gerardo
(@airfish777) segnalati
@tron1con @ArloSmartHome I'm running on to the same issue, once the subscription period ended (I never signed up for the subscription) Very frustrating