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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (45%)
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Funzionalità online (18%)
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Website (12%)
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Errore del dispositivo (10%)
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Arresto dell'app (8%)
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Errori (6%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Fuxin |
Funzionalità online | |
 Longmont |
Funzionalità online | |
| Longmont |
Funzionalità online | |
| Wilson |
Log-in | |
 Bodenwöhr |
Log-in | |
| Falls Church |
Errori |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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roy squillario
(@royj11) segnalati
@ArloSmartHome @treasuretruck Why don’t you have a telephone number people can call you on. I have a billing issue and there is no way to resolve it - your app dies not provide the support it should if you have no phone numbers that work. Perhaps your going out of business?
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Daniel Crook
(@EMsafe) segnalati
@thomasj Build this into an app for @ArloSmartHome please!!!! Ridiculous speeds down our (30mph) road. Sounds like a racetrack most days.
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whatiicanink
(@kinging100) segnalati
@ArloSmartHome your cameras are trash! The work one week….then second week you gotta reset the home base station!
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Chris Boyle
(@c_boyle) segnalati
@ArloSmartHome Hi, I'm trying to create an account and the verification email never arrives (not in spam, tried multiple accounts). Chrome dev tools show the response "Salesforce API sfsendemail is not working please check". Could you look into that?
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Mac User
(@derMacUser) segnalati
@ArloSmartHome Hallo, ich kann mich auf dem Handy anmelden. Nur am PC kann ich mich nicht mehr verifizieren, da der Push auf das Handy und auf das iPad nicht mehr kommt. Nur per Mail geht das noch. Da ich keinerlei Änderungen vorgenommen habe, liegt der Fehler woanders.
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IIBARKERII
(@IIBARKERII) segnalati
@ArloSmartHome How can I actually get some help from your garbage support? I am a paying customer and all I want to do is throw all my cameras away because of how terrible your service is! You guys are the worst company! #Arlo #ArloSmartHome #ArloSecurity
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DelphiSwimsLate
(@delphiswimslate) segnalati
@ArloSmartHome I’m having issues logging into the app. The journey does not work with saved passwords on iOS. Please follow me so I can send you a video of the problem.
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Greg Lynn
(@greglynn) segnalati
@ArloSmartHome website is down and app unable to connect!
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Jenn
(@hate_nj) segnalati
@ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working and she on line help is hard for a 77 year old woman so…. how are u going to assist? Do not recommend a product that has no number to call for support in the US!!!
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Anirudha Joshi (AJ)
(@AJoshiReal) segnalati
Dear @ArloSmartHome, use of delicate microUSB for charging your cameras is a bad design. Already, two of the cameras I installed are having charging troubles within 18 months.
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PPH
(@Boston_Shanks) segnalati
@ArloSmartHome purchased 4 Pro 4 cameras. 1/2 are offline constantly. The useless suggestions don’t work. Return on the way.
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cv•🍄
(@alimacvt) segnalati
Worst costumer service goes to: @ArloSmartHome 👎🏽
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VulcanLogic
(@VulcanLogic2) segnalati
@ArloSmartHome just bought Ultra 2 and the doorbell cam. Only setup instructions were to download the app and follow instructions. App just giving error messages. Customer service hung up on me 5 times. Worst customer service! Returning all to @BestBuy. #arlo #scuritycameras
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Henry
(@Henry95389547) segnalati
@joeytaylorvt @ArloSmartHome They just after profit, they in no hurry to help you out. My camera stopped working and out of 220 or so dollars
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McelroyBlaireRN
(@RnBlaire) segnalati
Pretty sure I'm done with @ArloSmartHome . Every time I have an issue they avoid responding or delay until the item is no longer under warranty. Time to look for a company who cares
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VulcanLogic
(@VulcanLogic2) segnalati
@rightytoo @ArloSmartHome This has been my experience as well. Have had the cameras for 5 days now and still can’t get them to turn on. The app doesn’t work, and the customer service line is the worst I’ve experienced with any company. Thinking about trying Ring.
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sh’darrlin
(@darrlin) segnalati
@ArloSmartHome SUPPORT, plz contact me: MONTHS of paid subscription to record cam vids, but not record’g. My acct doesn’t show I have a subscr, but am still being charged. It worked for a while. Last supprt email was 1/26/22. Not fixed yet. Would appreciate refund & fix subscr.
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Lavion
(@Lavion) segnalati
@ArloSmartHome Worst Customer Service Ever! Arlo is a company that takes your money and doesn't care about its customers. Customer Service is outsourced to India, where agents read from scripts and speaks broken English.
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SLY VILLELA
(@SFCSly) segnalati
@ArloSmartHome You either fix or replace base station or cancel my subscription.
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Derek Zhou
(@derekczhou) segnalati
@ArloSmartHome We have an issue with our order, but neither your chat nor phone line is connecting us with a live person. Can we get some help please?
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VulcanLogic
(@VulcanLogic2) segnalati
@GuySie This says $3 a month, the guy at @ArloSmartHome I spoke to was pushing packages for hundreds of $. When I asked about monthly, he only offered $15/month with $160 down. That didn’t seem right!… and still haven’t helped me set up my cameras. About to return them to @BestBuy
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Todd Punter
(@footy_value_) segnalati
@ArloSmartHome since 26/5 I’ve been getting notifications of events but no video in my library. Not overjoyed with this obvs. Can you help?
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Eddie Crider
(@29happy29) segnalati
dall'
Hagerstown, Maryland
@ArloSmartHome Been trying for weeks to get in touch with you about a spotlight problem with my camera to no avail...will not recommend your service to anyone if this is the way you handle customer service!!!!
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John Gearheart
(@JohnGearheart5) segnalati
@ArloSmartHome It's great for watching bugs and birds but it's not a very good security system. It does work some of the time. They have the worst customer support ever.
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JJ
(@theJJBANJO) segnalati
@ArloSmartHome Don't buy this stuff. I have front and rear flood light cameras installed. Was fine until I took them down for a recharge and front camera doesn't work anymore. When checking for an update it says 'may take several minutes' I switched it off after 3hours!
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Sabina ♛
(@sabinaxo) segnalati
I swear the worst customer service goes to @ArloSmartHome hands down.. this is my mistake for choosing them over @ring
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Robb Cullen
(@robbcullen) segnalati
Wasted the entire morning trying to pair my 4 @ArloSmartHome essential cams with my network - yes a 2.4g network - and NOTHING WILL PAIR! No help on their site - no chat - immediate return - awful!
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TheTopherToph
(@TheTopherToph1) segnalati
Hey @NETGEAR can you do me a favor, and the rest of the world a favor, and just remove the broken *** geofencing feature from your useless stupid broken *** @ArloSmartHome app? Stupid useless ******* thing just sets it to arm no matter where ******** I am. Your developers suck
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VulcanLogic
(@VulcanLogic2) segnalati
@Patrici54187851 This is not true, the customer service at @ArloSmartHome is not professional. My experience with them so far has been very poor. I am ready to take all of the products back and try a different company.
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Marga Wilson
(@WilsonMarga) segnalati
@pokhrel_bishrut @ArloSmartHome I have the same issue. It was working during the free trail. Now i am paying for the subscription, it won't connect. My Wi-Fi is on 2.4 ghz, but Arlo keeps blaming my internet