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In caso di problemi, inviare una segnalazione di seguito.
Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.
Mappa attuale
Funzionalità onlineProblemi nelle ultime 24 ore
Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.
Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.
I problemi più segnalati
Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.
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Log-in (41%)
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Funzionalità online (22%)
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Errore del dispositivo (14%)
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Website (11%)
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Arresto dell'app (6%)
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Errori (5%)
Mappa in tempo reale delle interruzioni
Le segnalazioni e i problemi di interruzione più recenti sono originati da
| City | Problem Type | Report Time |
|---|---|---|
 Laplace |
Arresto dell'app | |
| Smithfield |
Log-in | |
 Offenbach |
Log-in | |
 Vienne |
Website | |
| Gif-sur-Yvette |
Arresto dell'app | |
| Phoenixville |
Errore del dispositivo |
Mappa attuale
Discussione comunitaria
Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.
Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.
Segnalazioni sui problemi di Arlo
Ultime interruzioni, problemi e segnalazioni di problemi nei social media:
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My Smart Home Gear
(@SmartHomeGear) segnalati
@ArloSmartHome Hello. I have a problem w/ my security light hub that shows up in my wifi, but no longer shows up in the app under base stations/hubs. I've tried reconnecting ( add new device, etc) and I can't get it on my wifi - likely because it's already there. Thoughts?
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Wade
(@wade2305) segnalati
@ArloSmartHome I can’t purchase a subscription because your website is garbage and full of glitches. My $400 cameras are dummy cams now. I need a refund because you won’t support my camera after the trial period ended. Case number 42998053. Your IT department can’t even help
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Katherine
(@k_flowers2022) segnalati
@ArloSmartHome Already Tried your customer service. I was just out of one year so they told me nothing they can do, so been throwing them in the garbage where they belong and switching to ring. No one waster your money on Arlo!!! I spent a grand on the Arlo ultras and they are overpriced junk!
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Chris Worth, MSc, RN, NIP
(@chrisjworth) segnalati
dall'
Ticknall, England
@ArloSmartHome your chime 2 is a rip off. Cannot install it despite trying for hours even with you’re “customer support”. Terrible product and service
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3000 Love
(@spense_goblue) segnalati
@ArloSmartHome SOMEONE BETTER CALL ME. You have the WORST customer service on the planet. It has been over 2 weeks since I uploaded proof that you were double-charging me for over a year. You owe me a refund of over $240. I’m done with your **** products and your **** service.
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BuffDogLover
(@BuffDogLover) segnalati
@ArloSmartHome about to return all my cameras to @Costco Thank God my membership is my warranty. This system is the worst! Customer service is a fvcking joke! Buyer beware 🤬🤬🤬🤬🤬 #arlosucks
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ITmagiK
(@ITmagiK) segnalati
@ArloSmartHome Been on "chat" about an issue for nearly 30 minutes about an issue with an arlo charging cable and the arlo floodlight. Purchased 25', over priced, exterior arlo charging cable which is not charging the arlo floodlight camera! #CustomerService #CustomerExperience
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Roei Eisenberg רואי איזנברג 🟣
(@roeiwrites) segnalati
been recommending @ArloSmartHome cameras for years but after adding several new Ultras, my phone has become unusable with constant and incessant false notifications when I asked Arlo for a one-month refund ($10), I was denied for not bringing up the issue earlier what a joke
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Cameron Schmidt
(@camsrams89) segnalati
@ArloSmartHome I have a security light that went completely dead and it won't charge. I've tried everything offered by your community/support articles but no luck. I don't want to subscribe just to get help to fix this issue. Please help
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ITmagiK
(@ITmagiK) segnalati
@ArloSmartHome Now your chat rep is telling me he needs a screenshot to continue troubleshooting the issue. CHAT TECH SUPPORT IS PAINFUL! #CustomerService #CustomerExperience
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Hoonsby
(@hoonsby) segnalati
Since customer service gets my office manager nowhere for the past 2 months, lemme try this. Hey @ArloSmartHome . You offer live 24 hour feeds with recording, but we both know that's a lie. If the camera isn't timing out, it's claiming to be offline. When we contacted you..
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ARImages
(@HammyPics) segnalati
@ArloSmartHome getting an internal server error when trying to login to my account on your desktop site.
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome Im reaching out for support and feel bad I have to throw the whole Arlo team under the bus to gain it.
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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GLAUCO DAMAS
(@GlaucoDamas) segnalati
@ArloSmartHome It would be great if you could fix the bugs I have every day with my Arlo cameras (and the Android app).
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Samm🖤
(@AbsolutLiss) segnalati
@ArloSmartHome I have gotten back to y’all and no response, but I did as y’all asked and still had the same problem
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Samm🖤
(@AbsolutLiss) segnalati
@ArloSmartHome Can’t seem to place my order, I’ve tried ALL day and it keeps giving me an error message or “page not found” once I’ve clicked “place order” . Is there something wrong on your website or on my end?
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome I'm actually really disappointed with this camera.2 of my cars were broken into and the Arlo floodlight camera didn't record anything. The event happened 2-4 meters aways from the camera it self.Trying to find support from the Arlo support team has made my whole experience worse
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome Making me reset the camera and the next day it was flat and not working. I feel like I been robbed twice, once with the robbery and now with the subscription and support. The support team keeps on bring me around in circles hoping I will disappear.
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Lee Cleaver
(@cleavel09) segnalati
I cannot explain how bad of an experience we are having with @ArloSmartHome. Absolutely terrible.
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TenBear
(@Tenbear24) segnalati
@ArloSmartHome Worse cameras ever made! Do not buy! Cameras constantly go out with no phone number for customer service to help.
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Richard pagano
(@Richardpagano10) segnalati
@ArloSmartHome This also happened when I asked for the annual tax receipt for the service I paid for. This has made my whole coustomer experience terrible and wishing I didn't purchase this expensive higher end brand.
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Jen Vesp
(@JenVesp) segnalati
@ArloSmartHome what is going on? Every time I try to view videos both the app and your website kick me back out to the login page. Starting to wonder if I should've purchased @ring.
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Pinstripe-Blue
(@Pinstripe_Blue) segnalati
@ArloSmartHome I get a country restricted page when trying to login to your web site
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Grant OParity
(@go_parity) segnalati
@ask_Arlo @ArloSmartHome KINDLY fix this. I am not able to access recordings thru the website today. It's obvious my system is not offline because notifications and recordings are coming thru on the phone app. This has been an intermittent problem for YEARS. Please fix it.
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garyg
(@garyigrad) segnalati
@ArloSmartHome the phone number on the support link from the web site is not in service. The live chat could not help. Is ARLO still in business and supporting their products? Help????
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rich cooke
(@richardjamesec) segnalati
@ArloSmartHome The battery life on the Arlo Pro 4 is so poor that it is unusable. You advertise 3-6 months but it lasts for less than 4 days "because there is too much activity in front of my house"! It is clearly not fit for use in a city - yet you refuse to give me a refund!
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Katherine
(@k_flowers2022) segnalati
@ArloSmartHome your equipment is garbage! Doesn’t even last a year! Water leaks into the system. Always buffers when trying to check on an alert. Save your money everyone and go with someone else. Arlo is the worst system around and I bought the high end one!!!!
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Neil Sleightholm
(@nsleightholm) segnalati
@ArloSmartHome don’t expect any support if your device doesn’t work. Over two months ago I reported a problem with silent mode, essentially in silent mode pressing the doorbell stops the recording. I asked for help but you just get ignored.