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Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

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Mappa attuale

Arlo Technologies è un'azienda di automazione domestica, che produce telecamere wireless e sistemi di sicurezza domestica. Arlo è di proprietà di Netgear.

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

Al momento, non abbiamo rilevato alcun problema su Arlo. Stai riscontrando problemi o un'interruzione? Lascia un messaggio nei commenti.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

  • 33% Log-in (33%)
  • 29% Arresto dell'app (29%)
  • 13% Funzionalità online (13%)
  • 13% Errori (13%)
  • 13% Errore del dispositivo (13%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

CityProblem TypeReport Time
Jonage Errore del dispositivo 4 giorni fa
Boussières Errori 2 mesi fa
Township of Evan Log-in 2 mesi fa
Perth Funzionalità online 2 mesi fa
Olney Arresto dell'app 2 mesi fa
Longmont Arresto dell'app 2 mesi fa
Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

  • AntJGumm
    AJG (@AntJGumm) segnalati

    @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

  • ChrisHahn14
    Christopher Hahn (@ChrisHahn14) segnalati

    @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

  • mauriciobond23
    mauriciobond (@mauriciobond23) segnalati

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • Jacobdailey1517
    Jacob dailey (@Jacobdailey1517) segnalati

    @ArloSmartHome might be one of the worst products and app I’ve ever used..

  • Hurleys96
    Hurleys (@Hurleys96) segnalati

    @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

  • scribeteach
    Brendan Gill (@scribeteach) segnalati

    @ArloSmartHome Is there some sort of system-wide firmware update issue?

  • dinferno21
    Dante Hinojosa (@dinferno21) segnalati

    @ArloSmartHome Worst product ever definitely get a @ring instead

  • calebjrobinson3
    Caleb J Robinson (@calebjrobinson3) segnalati

    @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

  • HeavenS98386596
    🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) segnalati

    @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

  • timkiviprime
    Tim Kivi (@timkiviprime) segnalati

    @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

  • DeniseGratia
    Denise (@DeniseGratia) segnalati

    @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

  • Roddy222
    LizRoddy222 (@Roddy222) segnalati

    @C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.

  • AmericanMadeCPM
    AmericanMade (@AmericanMadeCPM) segnalati

    @ArloSmartHome What a difficult time I have had with any customer support from Arlo. It’s been terrible. 17x trying to update a firmware update with an existing camera. On the phone an hour. Had to buy a new camera. Absolutely terrible experience.

  • jhkarotkin
    Jeff Karotkin (@jhkarotkin) segnalati

    @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

  • missy49179801
    missy (@missy49179801) segnalati

    @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

  • Gshigs
    LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) segnalati

    @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

  • alex__0113
    Alex (@alex__0113) segnalati

    @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

  • BadRammaJamma
    justin (@BadRammaJamma) segnalati

    @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

  • safcbee
    Brian (@safcbee) segnalati

    @ArloSmartHome Hey! Can anyone reach out and help determine why the batteries in my Arlo Ultra 2 cameras are shockingly bad? The last a matter of days rather than months as advertised..

  • koyote19
    Keith Meyer 🍎🌰 (@koyote19) segnalati

    Hi @ArloSmartHome - fix your network. Don't tell me to DM with my problem. All of us are having issues. A company with good customer service would update their customers on any issues.

  • mahasitavati
    I am no one. (@mahasitavati) segnalati

    @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.

  • llprncs
    Melissa (@llprncs) segnalati

    @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

  • SzmergielChris
    Chris Szmergiel (@SzmergielChris) segnalati

    @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

  • nbbirch22
    N (@nbbirch22) segnalati

    @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

  • Beautifulone119
    BeautifulOne (@Beautifulone119) segnalati

    @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

  • cdcrooks
    Corey Crooks (@cdcrooks) segnalati

    @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

  • cook1122
    Evan Cook (@cook1122) segnalati

    I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) segnalati

    @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

  • fmzurutuza
    F Mendez 🔻 (@fmzurutuza) segnalati

    Buenos días @ArloSmartHome tengo un problema con dos de sus cámaras y no puedo contactar con ustedes. Las contrate contraté con Securitas y ahora casi un mes después de darme de baja han dejado de funcionar

  • YossarianV5
    Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati

    @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.