Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Errore del dispositivo (31%)
• Log-in (25%)
• Arresto dell'app (22%)
• Funzionalità online (13%)
• Errori (9%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Boussières	Errori	28 giorni fa
Township of Evan	Log-in	un mese fa
Perth	Funzionalità online	un mese fa
Olney	Arresto dell'app	un mese fa
Longmont	Arresto dell'app	2 mesi fa
Longmont	Funzionalità online	2 mesi fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Jason Abbate (@JasonBrobbate) segnalati 0 secondi fa

  @ArloSmartHome would be cool if you fixed your geofencing. When the program says ‘all devices’ but activates when anyone leaves or comes. **** you. I hope you go bankrupt

• 
  kEVin in Dallas (@Kev_Bik) segnalati 15 secondi fa

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

• 
  Gaaiz (@gaaiz) segnalati 55 secondi fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.

• 
  ARLO THE NIGHTMARE (@ArloSmartHomes) segnalati 5 minuti fa

  @ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos

• 
  missy (@missy49179801) segnalati 7 minuti fa

  @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

• 
  Hot Dice (@WisconsinSport6) segnalati 7 minuti fa

  @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

• 
  mamamae (@maegansmiles04) segnalati 8 minuti fa

  @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

• 
  Evan Cook (@cook1122) segnalati 9 minuti fa

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

• 
  Alex (@alex__0113) segnalati 11 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 12 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  Caleb J Robinson (@calebjrobinson3) segnalati 12 minuti fa

  @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 14 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  Jacob dailey (@Jacobdailey1517) segnalati 14 minuti fa

  @ArloSmartHome might be one of the worst products and app I’ve ever used..

• 
  Matt Barker (@htsmatt) segnalati 16 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  T Guthrie (@Guppy7T) segnalati 17 minuti fa

  @ArloSmartHome System appears to be down. numerous reports on downdetector

• 
  N (@nbbirch22) segnalati 21 minuti fa

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  Melissa (@llprncs) segnalati 28 minuti fa

  @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

• 
  mauriciobond (@mauriciobond23) segnalati 29 minuti fa

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 29 minuti fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

• 
  Jason Abbate (@JasonBrobbate) segnalati 29 minuti fa

  @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

• 
  🏎 (@wrinkled_lemon) segnalati 34 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Yossarian is PRO-CHOICE and ANTI-FA (@YossarianV5) segnalati 38 minuti fa

  @ArloSmartHome your "customer service" is non-existent. Three cameras functionally inoperable and I can't get any responses worth a **** within a reasonable (it's been a week) amount of time. Really disappointing.

• 
  Finchwizard (@Finchwizard) segnalati 39 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  DM (@Dean1Michael) segnalati 41 minuti fa

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

• 
  nooriiiii🇮🇶 (@nunu_nooor) segnalati 42 minuti fa

  If you want the absolute worst security camera buy an Arlo @ArloSmartHome

• 
  Jeff Karotkin (@jhkarotkin) segnalati 43 minuti fa

  @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

• 
  LXP (https://spacekaren.sucks/learningxp) (@learningxp) segnalati 46 minuti fa

  @ArloSmartHome Trying to upgrade my EOL cameras. Credit card got charged the full amount twice. The CS chats were filled with canned answers and completely unhelpful. No idea if my order is good or not. It's been a while since I've had customer service this bad.

• 
  Awake In The Matrix (@WakeInTheMatrix) segnalati 49 minuti fa

  @ArloSmartHome has some of the WORST customer support

• 
  Steve Lunceford (@dslunceford) segnalati 52 minuti fa

  @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

• 
  Craig Allen (@CraigAllen0921) segnalati 53 minuti fa

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE