Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Log-in (33%)
• Arresto dell'app (29%)
• Funzionalità online (13%)
• Errori (13%)
• Errore del dispositivo (13%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Jonage	Errore del dispositivo	4 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa
Perth	Funzionalità online	2 mesi fa
Olney	Arresto dell'app	2 mesi fa
Longmont	Arresto dell'app	2 mesi fa

Mappa attuale

Discussione comunitaria

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Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  RossCreations (@CreationsRoss) segnalati un minuto fa

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

• 
  Corey Crooks (@cdcrooks) segnalati un minuto fa

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

• 
  Christopher Hahn (@ChrisHahn14) segnalati 4 minuti fa

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

• 
  Shaydie Blue (@Shaydieblue) segnalati 5 minuti fa

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

• 
  Alex (@alex__0113) segnalati 6 minuti fa

  @ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!

• 
  Ian Ireland (@amracinggreen) segnalati 10 minuti fa

  @ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4

• 
  Spicy Bits 🤡 Show (@TheTruthSekr) segnalati 13 minuti fa

  @Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company

• 
  Pepe Reporting (@U_R_Not_A_Woman) segnalati 17 minuti fa

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

• 
  Ian Ireland (@amracinggreen) segnalati 18 minuti fa

  @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

• 
  Butters Mom (@laurakwhiteside) segnalati 23 minuti fa

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

• 
  SAMA (@SAMA92458684) segnalati 25 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  nooriiiii🇮🇶 (@nunu_nooor) segnalati 26 minuti fa

  If you want the absolute worst security camera buy an Arlo @ArloSmartHome

• 
  Pedro A. Tamayo 🇺🇦 (@pedroatamayo) segnalati 27 minuti fa

  @ArloSmartHome @RyanAma9 The problem persists

• 
  Greg - digging through archives (@GregLilly) segnalati 28 minuti fa

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

• 
  AJG (@AntJGumm) segnalati 29 minuti fa

  @ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.

• 
  Jason Abbate (@JasonBrobbate) segnalati 32 minuti fa

  @ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic

• 
  Yotam Ben Ami (@ybenami) segnalati 33 minuti fa

  Just how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...

• 
  Jason Abbate (@JasonBrobbate) segnalati 35 minuti fa

  @ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services

• 
  Ed Moreau (@edmoreau) segnalati 36 minuti fa

  I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

• 
  NotBorg (@MagaDplorable) segnalati 37 minuti fa

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

• 
  Jason Abbate (@JasonBrobbate) segnalati 39 minuti fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  Jordan M. Haywood (@jordanmhaywood) segnalati 39 minuti fa

  @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

• 
  Gaaiz (@gaaiz) segnalati 47 minuti fa

  @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course will tell them not to use Arlo products ever again after his little stunt.

• 
  Steve Musselman (@SteveJMusselman) segnalati 49 minuti fa

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

• 
  Jacob Hernandez (@JJHulk85) segnalati 52 minuti fa

  @ArloSmartHome Why is it so hard to get assistance on my camera, when I do get someone they hang up on me and are talking to someone else while talking to me. Still haven't resolved my camera issue

• 
  Finchwizard (@Finchwizard) segnalati 53 minuti fa

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

• 
  Deryck Evelyn (@deryckev) segnalati 55 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  Geo 🇺🇸 🏳️‍🌈 🇺🇦 🦋 (@InvizOne) segnalati 55 minuti fa

  @ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.

• 
  Justin Edmead (@JustinEdmead) segnalati 55 minuti fa

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support

• 
  Chris’s Reviews & Unboxings (@C__Start) segnalati 59 minuti fa

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin