Stato di Arlo: problemi dei dispositivi e segnalazioni di interruzione

Problemi nelle ultime 24 ore

Il grafico seguente mostra il numero di segnalazioni che abbiamo ricevuto su Arlo in base all'ora del giorno nelle ultime 24 ore. Un'interruzione viene determinata quando il numero di segnalazioni è superiore alla linea di base, rappresentata dalla linea rossa.

I problemi più segnalati

Di seguito sono riportati i problemi più recenti segnalati dagli utenti di Arlo tramite il nostro sito Web.

• Funzionalità online (22%)
• Log-in (22%)
• Arresto dell'app (22%)
• Errore del dispositivo (22%)
• Errori (11%)

Mappa in tempo reale delle interruzioni

Le segnalazioni e i problemi di interruzione più recenti sono originati da

City	Problem Type	Report Time
Frankfurt am Main	Funzionalità online	4 giorni fa
Oldenburg	Log-in	6 giorni fa
Bochum	Errore del dispositivo	10 giorni fa
Jonage	Errore del dispositivo	22 giorni fa
Boussières	Errori	2 mesi fa
Township of Evan	Log-in	2 mesi fa

Mappa attuale

Discussione comunitaria

Suggerimenti? Frustrazioni? Condividi qui. I commenti utili includono una descrizione del problema, la città e il codice postale.

Fai attenzione ai "numeri di supporto" o agli account di "recupero" che potrebbero essere pubblicati di seguito. Assicurati di segnalare e votare negativamente quei commenti. Evita di pubblicare le tue informazioni personali.

Segnalazioni sui problemi di Arlo

Ultime interruzioni, problemi e segnalazioni di problemi nei social media:

• 
  Deryck Evelyn (@deryckev) segnalati 4 minuti fa

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

• 
  🏎 (@wrinkled_lemon) segnalati 4 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  T (@PondrPowered) segnalati 7 minuti fa

  @ArloSmartHome is your system down???

• 
  LUGA (@luga2020) segnalati 12 minuti fa

  @ArloSmartHome Still not working…

• 
  Mike Woslager (@MikeWoslager) segnalati 14 minuti fa

  @ArloSmartHome returned my system 👍worst customer service ever. No manual no support. Look elsewhere for cameras Arlo SUCKS!

• 
  Chris’s Reviews & Unboxings (@C__Start) segnalati 15 minuti fa

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin

• 
  Ian Ireland (@amracinggreen) segnalati 16 minuti fa

  @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

• 
  Dante Hinojosa (@dinferno21) segnalati 16 minuti fa

  @ArloSmartHome Worst product ever definitely get a @ring instead

• 
  Matt (@MWillner2) segnalati 18 minuti fa

  Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!

• 
  Shaun Verses Sheep (@shaunvssheep) segnalati 19 minuti fa

  @ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...

• 
  Colin (@wHENigEToFF) segnalati 19 minuti fa

  So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

• 
  🏎 (@wrinkled_lemon) segnalati 20 minuti fa

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

• 
  Stockman Republican (@EBiggunz) segnalati 21 minuti fa

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?

• 
  RoughTradeRadio (@RoughTradeRadio) segnalati 25 minuti fa

  @ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.

• 
  TCOLLEGECUSE (@TCOLLEGECUSE) segnalati 32 minuti fa

  @ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and

• 
  dylan (@DylanStratton) segnalati 34 minuti fa

  I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

• 
  Jason Abbate (@JasonBrobbate) segnalati 35 minuti fa

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

• 
  ‎ناصر محمد الأمريكي (@nasiralamreeki) segnalati 35 minuti fa

  @mbmcrae Strongly suggest enabling remote local storage access via app for VMB4000. Push EOL for Arlo Pro to 2024. Offer all EOL system owners two years of the newer gen cloud storage free. Otherwise every EOL system owner is walking bad PR for @ArloSmartHome for life.

• 
  Eddie Omar Garcia (@Eddiiee_G10) segnalati 39 minuti fa

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

• 
  Save Lives! (@BrotherBourbon) segnalati 39 minuti fa

  Hey @ArloSmartHome I just bought a whole system on Ring because your chat is terrible and you can’t get anyone on a call. Worst customer support I’ve ever seen.

• 
  SAMA (@SAMA92458684) segnalati 40 minuti fa

  @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

• 
  Andy Baryer (@AndyBaryer) segnalati 40 minuti fa

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

• 
  Matt Barker (@htsmatt) segnalati 41 minuti fa

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

• 
  Joseph Gruber (@[email protected]) (@JosephGruber) segnalati 43 minuti fa

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

• 
  Sharee Nicole (@sdottnicole) segnalati 48 minuti fa

  @ArloSmartHome is there an issue with Trusting new devices for 2FA? My new iPhone and iPad both get error messages when I try to add as trusted devices. My old phone and iPad have been deleted.

• 
  ΔLEYΔ N00R (@uhleyuhdoe) segnalati 55 minuti fa

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

• 
  FjR (@fjr2320gmailco1) segnalati 55 minuti fa

  @ArloSmartHome I used to like Arlo, I've spent a considerable amount on their products. NOW they refuse to answer my emails regarding a fault in my £179. Door Bell. It mysteriously stopped working, they gave me a few things to try and resolve this issue, none of them worked.

• 
  AmberChaiT (@AmberChaiT) segnalati 55 minuti fa

  @ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!

• 
  Julie Younglove (@YoungloveJulie) segnalati 57 minuti fa

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

• 
  I am no one. (@mahasitavati) segnalati 60 minuti fa

  @ArloSmartHome @Pocketlint Customer service is the worst, not worth it. Do not buy from this company.